Order taker vs order entry clerk

The differences between order takers and order entry clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order taker and an order entry clerk. Additionally, an order entry clerk has an average salary of $34,147, which is higher than the $30,383 average annual salary of an order taker.

The top three skills for an order taker include wine, cleanliness and guest satisfaction. The most important skills for an order entry clerk are customer service, purchase orders, and data entry errors.

Order taker vs order entry clerk overview

	Order Taker	Order Entry Clerk
Yearly salary	$30,383	$34,147
Hourly rate	$14.61	$16.42
Growth rate	-	-
Number of jobs	77,938	101,541
Job satisfaction	-	-
Most common degree	High School Diploma, 41%	Associate Degree, 30%
Average age	43	43
Years of experience	2	2

Order taker vs order entry clerk salary

Order takers and order entry clerks have different pay scales, as shown below.

	Order Taker	Order Entry Clerk
Average salary	$30,383	$34,147
Salary range	Between $23,000 And $39,000	Between $28,000 And $41,000
Highest paying City	Las Vegas, NV	Las Vegas, NV
Highest paying state	Vermont	Connecticut
Best paying company	Raytheon Technologies	Dexter
Best paying industry	Telecommunication	Automotive

Differences between order taker and order entry clerk education

There are a few differences between an order taker and an order entry clerk in terms of educational background:

	Order Taker	Order Entry Clerk
Most common degree	High School Diploma, 41%	Associate Degree, 30%
Most common major	Business	Business
Most common college	-	-

Order taker vs order entry clerk demographics

Here are the differences between order takers' and order entry clerks' demographics:

	Order Taker	Order Entry Clerk
Average age	43	43
Gender ratio	Male, 26.7% Female, 73.3%	Male, 15.7% Female, 84.3%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order taker and order entry clerk duties and responsibilities

Order taker example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Assist customers with food selections, using micros.
Assist concierge with guest amenities and VIP events.
Cash out checks through micros, take and complete to go orders.
Deliver all amenities direct to room when ready for VIP guest check-ins.
Possess extensive knowledge of menu in order to upsell and assist guests with suggestions.

Order entry clerk example responsibilities.

Assist customers with book purchases; POS cashier.
Pull orders of juice, utilizing a laptop and RF gun attach to forklift.
Audit all EDI orders for complete address, terms, special promotions, and overall accuracy.
Post invoices to ERP system, update GRN, set up and maintain new vendor accounts.
Process EDI purchase ordering-credit-debit adjustments.
Assist department director in weekly payroll approval.

Order taker vs order entry clerk skills

Common order taker skills

Wine, 9%
Cleanliness, 9%
Guest Satisfaction, 6%
POS, 6%
Basic Math, 6%
Room Service Orders, 6%

Common order entry clerk skills

Customer Service, 23%
Purchase Orders, 10%
Data Entry Errors, 10%
Computer System, 9%
Customer Orders, 9%
EDI, 3%