Order taker vs order entry representative

The differences between order takers and order entry representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order taker and an order entry representative. Additionally, an order entry representative has an average salary of $34,443, which is higher than the $30,383 average annual salary of an order taker.

The top three skills for an order taker include wine, cleanliness and guest satisfaction. The most important skills for an order entry representative are order entry, data entry, and customer service.

Order taker vs order entry representative overview

	Order Taker	Order Entry Representative
Yearly salary	$30,383	$34,443
Hourly rate	$14.61	$16.56
Growth rate	-	-
Number of jobs	77,938	123,220
Job satisfaction	-	-
Most common degree	High School Diploma, 41%	Bachelor's Degree, 37%
Average age	43	43
Years of experience	2	2

Order taker vs order entry representative salary

Order takers and order entry representatives have different pay scales, as shown below.

	Order Taker	Order Entry Representative
Average salary	$30,383	$34,443
Salary range	Between $23,000 And $39,000	Between $28,000 And $42,000
Highest paying City	Las Vegas, NV	Cambridge, MA
Highest paying state	Vermont	Rhode Island
Best paying company	Raytheon Technologies	Simpson Manufacturing Co
Best paying industry	Telecommunication	Construction

Differences between order taker and order entry representative education

There are a few differences between an order taker and an order entry representative in terms of educational background:

	Order Taker	Order Entry Representative
Most common degree	High School Diploma, 41%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Order taker vs order entry representative demographics

Here are the differences between order takers' and order entry representatives' demographics:

	Order Taker	Order Entry Representative
Average age	43	43
Gender ratio	Male, 26.7% Female, 73.3%	Male, 26.4% Female, 73.6%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order taker and order entry representative duties and responsibilities

Order taker example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Assist customers with food selections, using micros.
Assist concierge with guest amenities and VIP events.
Cash out checks through micros, take and complete to go orders.
Deliver all amenities direct to room when ready for VIP guest check-ins.
Possess extensive knowledge of menu in order to upsell and assist guests with suggestions.

Order entry representative example responsibilities.

Manage Facebook and patient communication programs.
Create and maintain records of sales and assets in Microsoft GP, CRM, Salesforce and the SolidWorks VRC.
Key numeric and alphabetic characters into the AS400 system.
Contribute extensive UAT for new regional ERP launch and enhancements.
Handle high call volume during the transition of an ERP system.
Resolve outstanding issues with sales and finance to expedite cohesive bookings.

Order taker vs order entry representative skills

Common order taker skills

Wine, 9%
Cleanliness, 9%
Guest Satisfaction, 6%
POS, 6%
Basic Math, 6%
Room Service Orders, 6%

Common order entry representative skills

Order Entry, 15%
Data Entry, 14%
Customer Service, 12%
Order Processing, 8%
Customer Satisfaction, 7%
Inbound Calls, 6%

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Order Taker vs Order Entry Representative

Updated January 8, 2025

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