Order taker vs order entry specialist

The differences between order takers and order entry specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order taker and an order entry specialist. Additionally, an order entry specialist has an average salary of $34,625, which is higher than the $30,383 average annual salary of an order taker.

The top three skills for an order taker include wine, cleanliness and guest satisfaction. The most important skills for an order entry specialist are data entry, customer service, and purchase orders.

Order taker vs order entry specialist overview

	Order Taker	Order Entry Specialist
Yearly salary	$30,383	$34,625
Hourly rate	$14.61	$16.65
Growth rate	-	-
Number of jobs	77,938	65,085
Job satisfaction	-	2
Most common degree	High School Diploma, 41%	Bachelor's Degree, 35%
Average age	43	43
Years of experience	2	2

Order taker vs order entry specialist salary

Order takers and order entry specialists have different pay scales, as shown below.

	Order Taker	Order Entry Specialist
Average salary	$30,383	$34,625
Salary range	Between $23,000 And $39,000	Between $28,000 And $42,000
Highest paying City	Las Vegas, NV	Las Vegas, NV
Highest paying state	Vermont	New Hampshire
Best paying company	Raytheon Technologies	Zynex Medical
Best paying industry	Telecommunication	Technology

Differences between order taker and order entry specialist education

There are a few differences between an order taker and an order entry specialist in terms of educational background:

	Order Taker	Order Entry Specialist
Most common degree	High School Diploma, 41%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Order taker vs order entry specialist demographics

Here are the differences between order takers' and order entry specialists' demographics:

	Order Taker	Order Entry Specialist
Average age	43	43
Gender ratio	Male, 26.7% Female, 73.3%	Male, 21.0% Female, 79.0%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order taker and order entry specialist duties and responsibilities

Order taker example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Assist customers with food selections, using micros.
Assist concierge with guest amenities and VIP events.
Cash out checks through micros, take and complete to go orders.
Deliver all amenities direct to room when ready for VIP guest check-ins.
Possess extensive knowledge of menu in order to upsell and assist guests with suggestions.

Order entry specialist example responsibilities.

Manage escalations and expedites process in support of shorten interval requests.
Stock shelves, bag groceries, and gather carts while meeting customer needs.
Pull, pack and ship LTL's.
Send corporate orders invoicing through EDI system.
Verify tally sheets and work with LTL shipments.
Order doors, windows, moldings and hardware.

Order taker vs order entry specialist skills

Common order taker skills

Wine, 9%
Cleanliness, 9%
Guest Satisfaction, 6%
POS, 6%
Basic Math, 6%
Room Service Orders, 6%

Common order entry specialist skills

Data Entry, 28%
Customer Service, 13%
Purchase Orders, 11%
Customer Orders, 8%
Order Entry, 6%
Computer System, 3%

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Order Taker
Order Taker vs Order Entry Specialist

Updated January 8, 2025

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