Order taker vs order processing clerk

The differences between order takers and order processing clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order taker and an order processing clerk. Additionally, an order processing clerk has an average salary of $33,610, which is higher than the $30,383 average annual salary of an order taker.

The top three skills for an order taker include wine, cleanliness and guest satisfaction. The most important skills for an order processing clerk are pallets, RF, and customer orders.

Order taker vs order processing clerk overview

	Order Taker	Order Processing Clerk
Yearly salary	$30,383	$33,610
Hourly rate	$14.61	$16.16
Growth rate	-	-
Number of jobs	77,938	88,423
Job satisfaction	-	-
Most common degree	High School Diploma, 41%	Bachelor's Degree, 31%
Average age	43	43
Years of experience	2	2

Order taker vs order processing clerk salary

Order takers and order processing clerks have different pay scales, as shown below.

	Order Taker	Order Processing Clerk
Average salary	$30,383	$33,610
Salary range	Between $23,000 And $39,000	Between $27,000 And $41,000
Highest paying City	Las Vegas, NV	Cambridge, MA
Highest paying state	Vermont	Connecticut
Best paying company	Raytheon Technologies	Stanley Black & Decker
Best paying industry	Telecommunication	Manufacturing

Differences between order taker and order processing clerk education

There are a few differences between an order taker and an order processing clerk in terms of educational background:

	Order Taker	Order Processing Clerk
Most common degree	High School Diploma, 41%	Bachelor's Degree, 31%
Most common major	Business	Business
Most common college	-	-

Order taker vs order processing clerk demographics

Here are the differences between order takers' and order processing clerks' demographics:

	Order Taker	Order Processing Clerk
Average age	43	43
Gender ratio	Male, 26.7% Female, 73.3%	Male, 28.9% Female, 71.1%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order taker and order processing clerk duties and responsibilities

Order taker example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Assist customers with food selections, using micros.
Assist concierge with guest amenities and VIP events.
Cash out checks through micros, take and complete to go orders.
Deliver all amenities direct to room when ready for VIP guest check-ins.
Possess extensive knowledge of menu in order to upsell and assist guests with suggestions.

Order processing clerk example responsibilities.

Manage accounts payable (a/p) team, ensuring daily goals are met (500-1000 invoices/day).
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order taker vs order processing clerk skills

Common order taker skills

Wine, 9%
Cleanliness, 9%
Guest Satisfaction, 6%
POS, 6%
Basic Math, 6%
Room Service Orders, 6%

Common order processing clerk skills

Pallets, 43%
RF, 33%
Customer Orders, 6%
Order Entry, 4%
Purchase Orders, 3%
Data Entry, 3%

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Order Taker vs Order Processing Clerk

Updated January 8, 2025

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