Order taker vs order specialist

The differences between order takers and order specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order taker and an order specialist. Additionally, an order specialist has an average salary of $35,107, which is higher than the $30,383 average annual salary of an order taker.

The top three skills for an order taker include wine, cleanliness and guest satisfaction. The most important skills for an order specialist are order entry, purchase orders, and data entry.

Order taker vs order specialist overview

	Order Taker	Order Specialist
Yearly salary	$30,383	$35,107
Hourly rate	$14.61	$16.88
Growth rate	-	-
Number of jobs	77,938	193,329
Job satisfaction	-	-
Most common degree	High School Diploma, 41%	Bachelor's Degree, 44%
Average age	43	43
Years of experience	2	2

Order taker vs order specialist salary

Order takers and order specialists have different pay scales, as shown below.

	Order Taker	Order Specialist
Average salary	$30,383	$35,107
Salary range	Between $23,000 And $39,000	Between $26,000 And $46,000
Highest paying City	Las Vegas, NV	Cranston, RI
Highest paying state	Vermont	New Hampshire
Best paying company	Raytheon Technologies	Chemonics
Best paying industry	Telecommunication	Health Care

Differences between order taker and order specialist education

There are a few differences between an order taker and an order specialist in terms of educational background:

	Order Taker	Order Specialist
Most common degree	High School Diploma, 41%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	-	-

Order taker vs order specialist demographics

Here are the differences between order takers' and order specialists' demographics:

	Order Taker	Order Specialist
Average age	43	43
Gender ratio	Male, 26.7% Female, 73.3%	Male, 34.8% Female, 65.2%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order taker and order specialist duties and responsibilities

Order taker example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Assist customers with food selections, using micros.
Assist concierge with guest amenities and VIP events.
Cash out checks through micros, take and complete to go orders.
Deliver all amenities direct to room when ready for VIP guest check-ins.
Possess extensive knowledge of menu in order to upsell and assist guests with suggestions.

Order specialist example responsibilities.

Manage escalations and expedites process in support of shorten interval requests.
Provide information to prospective clients regarding ADP's products and services.
Work with clients, sales staff and service department to ensure a smooth transition to ADP services.
Collaborate with cross-functional teams, including logistics, direct imports, global sourcing, and transportation to provide accurate product distribution.
Coordinate with provisioning for lease facilities and number portability.
Provide provisioning support/work order management and guidance to clients VOIP customers.

Order taker vs order specialist skills

Common order taker skills

Wine, 9%
Cleanliness, 9%
Guest Satisfaction, 6%
POS, 6%
Basic Math, 6%
Room Service Orders, 6%

Common order specialist skills

Order Entry, 15%
Purchase Orders, 11%
Data Entry, 10%
Logistics, 8%
Customer Orders, 7%
Troubleshoot, 3%