Patient access representative jobs in Ardmore, PA

Exton, PA We are seeking a detail-oriented Insurance Verification Specialist to join our team. This role is dedicated to managing Medicare Fee-For-Service (FFS) prior authorization requests, including intaking and reviewing faxed submissions, validating that all required documentation is complete, and preparing cases for timely clinical review. The Specialist ensures alignment with Medicare FFS program rules, benefit structures, and coverage criteria. Essential Functions Fax Intake & Documentation Validation Receives, organizes, and reviews all incoming Medicare FFS prior authorization fax requests. Confirms the presence and accuracy of required documentation (e.g., physician orders, clinical notes, diagnostic results, ICD-10 and CPT codes). Screens requests against requirements to ensure completeness before clinical reviewer routing. Uploads and categorizes documentation appropriately within the authorization or EMR system. Identifies missing documentation and promptly requests required information from providers. Medicare FFS Eligibility & Coverage Verification Verifies Medicare Part A/B eligibility and confirms whether services fall under Medicare-required prior authorization categories (e.g., DME, repetitive services, applicable outpatient procedures). Validates patient demographics, Medicare beneficiary information, and associated coverage details. Reviews Medicare billing, coding, and coverage requirements, ensuring diagnosis and procedure codes support medical necessity based on CMS guidelines. Confirms if prior authorization is needed under Medicare FFS (as requirements are limited to specific service categories). Case Preparation for Clinical Review Prepares cases with all required clinical and administrative documentation for Medicare clinical review. Ensures accuracy of ICD-10 and CPT codes, supporting medical necessity and Medicare coverage rules. Documents coverage notes, required elements, and any identified issues prior to case submission. Communicates directly with providers when clarification or additional clinical documentation is needed. Coordination & Communication Serves as a point of contact for providers and internal teams regarding Medicare FFS prior authorization documentation requirements. Responds professionally to status inquiries or questions from physicians, office staff, and internal departments. Collaborates with clinical reviewers, billing teams, and coding specialists to ensure compliance with Medicare FFS guidelines. Maintains clear communication channels to support timely authorization processing and reduce delays. Compliance, Accuracy, and Quality Ensures all work complies with CMS regulations, Medicare FFS policies, and HIPAA. Monitors updates to Medicare FFS prior authorization policy lists and coverage determinations (NCDs/LCDs). Performs quality checks on data entry, documentation completeness, and coding accuracy. Meets productivity and quality standards while managing a high volume of faxed requests. General Responsibilities Maintains thorough knowledge of Medicare FFS prior authorization categories, medical necessity requirements, and documentation guidelines. Assists in improving processes related to Medicare fax workflows and authorization preparation. Performs other related duties as assigned. Knowledge, Skills, and Abilities Strong understanding of Medicare Fee-For-Service coverage rules, prior authorization criteria, and CMS documentation requirements. Ability to interpret medical records, clinical documentation, NCD/LCD criteria, and Medicare coverage policies. High attention to detail, with the ability to identify missing or incomplete elements in prior authorization packets. Excellent written and verbal communication skills. Proficiency with EMR systems, authorization platforms, fax management systems, and Microsoft Office. Ability to work efficiently in a fast-paced, deadline-driven environment. Knowledge of HIPAA and federal compliance regulations. Education & Experience High school diploma or GED required. One (1) year of revenue cycle or medical administrative experience in a clinical, hospital, vendor, or ASC setting. One (1) year of experience with Medicare insurance verification or prior authorization preferred. Familiarity with CPT, HCPCS, and ICD-10 coding strongly preferred.

Greater Philadelphia Health Action *************** your total healthcare home with one of the largest healthcare practices in Philadelphia is seeking highly skilled and compassionate Vietnamese/English-speaking Patient Centered Representative (PCR) to help serve our patients in South Philadelphia. GPHA offers GREAT PAY and EXCELLENT BENEFITS to include UPPER TIER medical, dental and vision plans, and 401(k) with LUCRATIVE company match! PCR's greet patients and visitors to the health centers in a friendly and courteous manner; provide direction/information to patients, visitors, guests and sales representatives professionally and cordially; teach and assist patients with patient Kiosk; and complete accurate registration process in GPHA's Electronic Practice Management (EPM) System Must have High School Graduate or equivalent diploma required; typing speed of at least 60 words per minute and telephone skills; CPR certified; Minimum of 2 years' experience in a healthcare setting, and/or the combination of certificates relative to the Registration Assistant/Front Desk position desirable; comprehensive knowledge of insurance policies, medical terminology, and anatomy preferred; Knowledge of HMO/Managed Care practices preferred; fundamental knowledge of patient/provider scheduling modules. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.

360 NJ-31, Washington, NJ 07882 Automotive Service Technician All Levels Wanted! Sign-On & Relocation Bonus for Qualified Candidates! $75,000+ a Year + Top-Tier Benefits! Accelerate Your Career at Rossi Auto Group! Ready to kick your career into high gear?Rossi Auto Group is calling all skilled Service Technicians who are passionate, detail-oriented, and ready to join a dealership with over 40 years of community excellence! Were seeking top talent for both our GM and Chrysler Dodge Jeep Ram locations, where youll work in a team-oriented, high-energy environment that values and rewards your expertise. If youre looking for a place where your career can truly shine, lets get started! Why Rossi Auto Group? Outstanding Hourly Pay Recognizing your skills and dedication $75,000+ annual Income Sign-On & Relocation Bonuses Move with ease, grow with us Full Benefits Package Including Medical, Dental, and Life insurance 401(k) Retirement Plan Invest in a rewarding future with Rossi Paid Time Off Enjoy paid vacations and holidays State-of-the-Art Facilities Work with cutting-edge tools in a modern, professional environment Continuous Learning Keep up with industry innovations through ongoing training Your Role with Us: Diagnose & Repair:Identify issues quickly and perform precise repairs that meet both dealership and manufacturer standards. Multi-Skill Mastery:Work on engines, transmissions, electrical systems, suspensions, braking, AC systems, and more! Stay Ahead:Participate in regular training to keep up with the latest automotive advancements. Maintain a High Standard:Keep our shop organized, efficient, and in tip-top shape! What Were Looking For: Experienced Technicians Prior dealership experience required Proficiency with Tech & Tools Knowledge of the latest diagnostic and shop equipment Problem-Solving Expert Strong work ethic and diagnostic skills Customer Focused Committed to delivering high-quality service Team Player A positive, can-do attitude with a commitment to excellence If youre ready to join a dealership thats dedicated to your growth, apply today! Upload your resume and complete our online assessment for immediate consideration. Start your journey with Rossi Auto Group where every day is an opportunity to excel! Rossi Auto Group is proud to be an Equal Opportunity Employer. RequiredPreferredJob Industries Customer Service

Patient Care Coordinator Department: Patient Support Center/Call Center Reports To: Sr. Director Operations FLSA Non-Exempt Primary Function: The incumbent is responsible for executing program requirements, managing daily workflow, providing accurate and complete data input, managing pre-certifications, and providing high levels of customer service. Our core Patient Support Center hours are 8:00am to 11:00pm EST, Monday through Friday, and 8:00am to 8:00pm EST, Saturday and Sunday. Job Scope and Major Responsibilities: Complete prescription intake process including verification of insurance coverage Assist physician's offices through the prior authorization and appeals process Research financial assistance options for patients through copay cards, foundations, and assistance programs Coordinate prescription processing and delivery with dispensing pharmacies Manage and triage high volume of customer service phone calls while managing day to day operations Build relationships with physicians, manufacturer sales representatives, pharmacies, patients, and other team members to optimize workflow and achieve program goals Ensure proper documentation of process flow from prescription initiation through completion Provide timely updates to physicians, pharmacies, and manufacturers regarding prescription status Interface with IT department to improve system functionality and workflow Attend team meetings to support ongoing program development Other responsibilities as assigned Success in this position is defined by high levels of customer service and timely processing of prescriptions through all phases Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”) Performance Criteria: Performance in this role is measured by accurate and timely routing of referrals and reporting as well as high levels of customer service. Required Qualifications: Minimum of 2 years pharmacy experience preferred Previous work experience in a call center environment or customer service role preferred General knowledge of pharmacy laws, practices and procedures Knowledge of common medical terms/abbreviations and pharmacy calculations Understanding of insurance and third-party billing systems Skill to prioritize and work in a fast-paced environment Exemplary communication, organization, and time management skills Capability of working independently and as a member of a team Ability to preserve confidentiality of protected health information (PHI) Proficient in MS Word, Excel and Outlook Possess and maintain professional demeanor and courteous attitude Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws .

Assistant Registrar Department: Office of the Registrar Reports to: Registrar Purpose: The Assistant Registrar serves as the primary point of contact for students, faculty, staff, alumni, and parents seeking information or services from the Office of the Registrar. The position is responsible for delivering high-quality customer service while maintaining the confidentiality and integrity of student academic records in accordance with FERPA and College policies. This is a temporary, part-time position (30 hours per week). About Chestnut Hill College Founded by the Sisters of Saint Joseph in 1924, Chestnut Hill College is an independent, Catholic institution rooted in a strong liberal arts tradition that fosters equality through holistic education. Distinguished by its strong mission, collegial environment, and dedication to personalized instruction through a small faculty-to-student ratio, the College promotes the spiritual, academic, social, ethical, and moral development of the whole person. Located in the charming Chestnut Hill neighborhood of Northwest Philadelphia, it serves a culturally diverse student body Requirements: Bachelor's degree from an accredited college or university Strong customer service and interpersonal skills, with the ability to engage a diverse student population in a welcoming and supportive manner Excellent oral and written communication Ability to interpret and apply FERPA regulations accurately Strong computer skills, including proficiency with Microsoft Office Experience with student information systems; Jenzabar EX preferred Ability to manage frequent phone calls and walk-ins in a fast-paced environment while effectively prioritizing tasks during slower periods Commitment to supporting Chestnut Hill College's mission, vision, and goals Duties and Responsibilities: Serve as the first point of contact for the Office of the Registrar Provide customer service for all in-person, phone, email, and fax inquiries Process and prepare official transcripts Process degree and enrollment verifications, including requests submitted through the National Student Clearinghouse Manage room reservation requests and maintain the room reservation calendar Assist students and faculty with registration Update FERPA waivers and student information in Jenzabar Process changes of major/minor Assist with the production of diplomas, certificates, and other academic documents Support the registration and enrollment of non-matriculated students Ensure compliance with FERPA and all applicable policies governing student records Sort and distribute incoming mail Serve as backup to the Associate Registrar Perform other duties as assigned Interested candidates should submit application materials via ADP Workforce Now HERE . No phone calls, please. Chestnut Hill College is committed to a culture of diversity, equity, and inclusion as a core value. To foster an inclusive community and support our diverse student body, we embrace equal access. We welcome applications from candidates of all backgrounds, experiences, and perspectives, and encourage applications from groups historically underrepresented in higher education. We are committed to increasing the diversity of the college community and the curriculum.

Status: Full-Time | FLSA: Exempt Reports To: Vice President for Data and Technology Salary Range: $80,000 Work Modality: Hybrid (2-3 days per week on campus - determined by need) The Pennsylvania Institute of Technology (P.I.T.) seeks a dynamic and experienced Registrar to lead the Office of the Registrar. The Registrar is responsible for maintaining the integrity and security of student academic records, overseeing registration, enrollment verification, and course scheduling, and ensuring compliance with institutional, state, and federal regulations. The Registrar plays a vital role in student success, retention, and graduation, while also supporting accreditation, assessment, and institutional planning. The position requires strong leadership, organizational, and customer service skills, along with the ability to manage staff, office processes, technology systems and complex regulatory requirements. Key Responsibilities Provide leadership and daily management of the Office of the Registrar. Ensure accuracy, confidentiality, and compliance in student records and transcripts. Collaborate with faculty staff and administrators to oversee processes related to registration, grading, course scheduling, and degree auditing. Certify student eligibility for graduation and issue official credentials. Prepare and submit reports to accrediting bodies, state and federal agencies (e.g., IPEDS, NSLDS). Collaborate with faculty, staff, and administrators to support student retention and success. Supervise and develop Registrar's Office staff. Partner with IT to improve data processes and system functionality. Qualifications Master's degree in higher education administration, student affairs, or related field (Bachelor's with significant experience considered). At least 2 years of experience as a Registrar At least 5 years of progressive responsibility in registrar's or student records office Strong knowledge of FERPA, accreditation standards, and student information systems. Proven leadership skills. Excellent communication, organizational, and problem-solving abilities. Experience with Anthology Student Information System - similar SIS experience considered. Preferred: Familiarity with Middle States accreditation higher education regulations. Demonstrated success in process improvement. Pennsylvania Institute of Technology shall, in its discretion, modify or adjust the position to meet the school's changing needs. This job description is not a contract and may be adjusted as deemed appropriate at the employer's sole discretion. Pennsylvania Institute of Technology (P.I.T.) has a policy regarding post-offer background screening for all appropriate faculty, staff, and volunteers of the College. This policy includes but is not limited to verifying credentials, criminal history, credit status, and other information related to employment decisions. The College requires all new employees to have successfully completed background clearances. New employees must complete the background clearances prior to hire and, for those employees having direct contact with minors other than those described above, prior to the time they will begin having direct contact with minors and every 60 months thereafter. The College also reserves the right to require any employee to have a background check in its discretion during employment. Clearances required include a PA Statewide Criminal Record search, PA Child Abuse History, and FBI Criminal History record fingerprint search. A criminal record may be considered justification not to hire or for employment termination, depending upon the circumstances and record. Pennsylvania Institute of Technology complies with all applicable anti-discrimination laws. PIT's policy is to employ individuals who best meet the qualifications established for a position without regard to age, race, gender, political belief, sexual orientation or non-job-related disability. Equal opportunity is given in all areas of employment practice, including hiring, working conditions, employee treatment, promotion, and other terms and conditions of employment.

The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic, health, pharmacy, and insurance information. Thoroughly answering billing and insurance questions and providing itemized billing statements as requested. Referring billing questions to the appropriate parties as needed. Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system. Discharging the patient and processing incurred charges. Completing all cash management duties to include counting and accounting for money collected at the end of the shift. Receiving, sending, and distributing correspondence as directed. Filing and scanning medical documents and office forms as directed. Completing assigned checklists and Policy Manager tasks within the assigned shift. Answering all incoming calls and distributing messages in a timely manner. Assisting with other assignments as directed. Demonstrating an efficient understanding of the electronic medical record system. Receiving, moving, and stocking ordered supplies. Cleaning the front office work area and other maintenance assignments as directed. Verifying daily reports are run at the end of the day. Attending staff meetings as directed. Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Operating, using, and maintaining medical and office equipment as trained. Participating in maintenance assignments when necessary and as directed. Providing positive, warm, and friendly service in all interactions. Completing other duties as directed Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older. Basic typing skills. Minimum one year of clerical experience preferred. High school graduate or equivalent. Ability to sit, stand, and walk for up to 7 hours at a time. Ability to lift up to 25 pounds. Excellent visual, verbal, written, and typed communication skills. Ability to prioritize and multitask. Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.

Full-time Description BILINGUAL PATENT ACCESS SPECIALIST (SPANISH/ENGLISH) 2600 N. AMERICAN ST. PHILADELPHIA, PA 19133 - OUTPATIENT BEHAVIORAL HEALTH PROGRAM PAY RATE: $17.00/HOUR SCHEDULE: MONDAY-FRIDAY 8:30 A.M. TO 5:00 P.M. ABOUT THE ROLE COMHAR, A TRUSTED LEADER IN COMMUNITY-BASED MENTAL AND BEHAVIORAL HEALTH SERVICES, IS SEEKING A BILINGUAL PATENT ACCESS SPECIALIST TO SUPPORT OUR LATINO TREATMENT PROGRAM. THIS ROLE IS VITAL IN ENSURING THAT PATIENTS AND FAMILIES RECEIVE COMPASSIONATE, TRAUMA-INFORMED, AND CULTURALLY RESPONSIVE CARE FROM THEIR VERY FIRST POINT OF CONTACT. AS AN INTEGRAL PART OF THE OUTPATIENT CARE TEAM, THE OFFICE TECHNICIAN PROVIDES CLINICAL SUPPORT SERVICES THAT INCLUDE PATIENT INTAKE COORDINATION, ELECTRONIC HEALTH RECORD (EHR) MANAGEMENT, INSURANCE VERIFICATION, AND DIRECT PATIENT COMMUNICATION. THIS POSITION REQUIRES FLUENCY IN SPANISH AND ENGLISH AND A STRONG COMMITMENT TO SUPPORTING INDIVIDUALS WITH MENTAL HEALTH AND SUBSTANCE USE TREATMENT NEEDS. KEY RESPONSIBILITIES • FRONT-LINE PATIENT SUPPORT: ANSWER INCOMING CALLS, RELAY MESSAGES, MANAGE VOICEMAIL, AND COMPLETE APPOINTMENT REMINDERS. • SCHEDULING COORDINATION: SCHEDULE PSYCHIATRIC PRESCRIBERS AND CLINICIANS; ADJUST SCHEDULES TO ENSURE CONTINUITY OF CARE. • PATIENT INTAKE & REGISTRATION: CONDUCT INITIAL PATIENT CONTACT, UPDATE DEMOGRAPHIC AND CLINICAL INFORMATION IN THE EHR SYSTEM, AND ASSIST WITH INTAKE DOCUMENTATION. • INSURANCE ELIGIBILITY: VERIFY BENEFITS TO ENSURE PROPER AUTHORIZATION AND BILLING FOR MENTAL HEALTH SERVICES. • CHECK-IN/CHECK-OUT PROCEDURES: GREET PATIENTS, DISTRIBUTE TRANSPORTATION PASSES, COLLECT REQUIRED SIGNATURES, AND MAINTAIN ACCURATE VISIT DOCUMENTATION. • CLINICAL SUPPORT: ASSIST STAFF WITH TREATMENT PLAN MONITORING, MEDICATION COMPLIANCE TRACKING, AND FOLLOW-UP REMINDERS. • MEDICAL RECORDS SUPPORT: FILE/RETRIEVE CHARTS, SUPPORT RECORD REQUESTS, AND ENSURE HIPAA COMPLIANCE. • TEAM COLLABORATION: PROVIDE ADMINISTRATIVE SUPPORT TO CLINICIANS, CASE MANAGERS, AND PRESCRIBERS TO PROMOTE SEAMLESS PATIENT CARE. SKILLS & COMPETENCIES • BILINGUAL FLUENCY IN SPANISH AND ENGLISH (REQUIRED). • KNOWLEDGE OF MEDICAL/BEHAVIORAL HEALTH TERMINOLOGY. • STRONG COMMUNICATION AND INTERPERSONAL SKILLS TO INTERACT WITH PATIENTS EXPERIENCING BEHAVIORAL HEALTH CHALLENGES. • PROFICIENCY IN MICROSOFT OFFICE SUITE, EHR SYSTEMS, AND CLINICAL DOCUMENTATION PROCESSES. • ABILITY TO TYPE 45-55 WPM WITH ACCURACY. • STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL. • ABILITY TO HANDLE CONFIDENTIAL INFORMATION WITH DISCRETION IN COMPLIANCE WITH HIPAA STANDARDS. • TRAUMA-INFORMED AND CULTURALLY SENSITIVE APPROACH TO PATIENT CARE. EDUCATION & EXPERIENCE • HIGH SCHOOL DIPLOMA/GED AND AT LEAST 2 YEARS OF MEDICAL OFFICE, BEHAVIORAL HEALTH, OR ADMINISTRATIVE SUPPORT EXPERIENCE OR ASSOCIATE'S DEGREE WITH 2 YEARS OF OFFICE/CLINICAL SUPPORT EXPERIENCE. • PRIOR EXPERIENCE IN A MENTAL HEALTH, SUBSTANCE USE TREATMENT, OR HEALTHCARE SETTING PREFERRED. • BASIC KNOWLEDGE OF INSURANCE PROCESSES, AUTHORIZATIONS, AND BILLING IS A PLUS. PHYSICAL REQUIREMENTS • ABILITY TO SIT, LISTEN, AND COMMUNICATE EFFECTIVELY WITH PATIENTS AND STAFF. • FREQUENT USE OF HANDS FOR DATA ENTRY, FILING, AND CLINICAL DOCUMENTATION. • OCCASIONAL STANDING, WALKING, AND LIFTING/PUSHING UP TO 25 LBS. • REASONABLE ACCOMMODATIONS AVAILABLE FOR QUALIFIED APPLICANTS WITH DISABILITIES. WHY JOIN US? AT COMHAR, YOU'LL JOIN A TEAM DEDICATED TO IMPROVING THE LIVES OF INDIVIDUALS AND FAMILIES IMPACTED BY MENTAL ILLNESS, SUBSTANCE USE DISORDERS, AND CO-OCCURRING CONDITIONS. AS THE BILINGUAL OFFICE TECHNICIAN, YOU WILL BE THE FIRST POINT OF CONTACT FOR PATIENTS SEEKING CARE HELPING TO REMOVE BARRIERS, FOSTER TRUST, AND ENSURE ACCESS TO HIGH-QUALITY BEHAVIORAL HEALTH TREATMENT. Requirements Office Technician Education, Employment and Credential Requirements High School Diploma (or GED) and at least two (2) years office experience or related experience; Associate's Degree and at least two (2) years of office experience. Must be proficient in Microsoft Office Programs. Bilingual (English and Spanish) skills required. Understanding of basic accounting, and personnel management. Valid PA State Criminal, FBI, Child Abuse clearances. Clearances must be updated every 3 years per COMHAR policy. Must have a current ACT 31 (Recognizing and Reporting Child Abuse Certificate). Licensed individuals must renew every two (2) years. Non-licensed individuals must renew every five (5) years. Adult and Child CPR w/AED & First Aid certification required. Salary Description $17.00/HR or Salary $35,360.00

Bilingual Patient Advocate, Educator - Full-Time Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care Motivated Patient Advocate / Educator / Center Assistant sought for Full-Time Tuesday through Saturday hours at Cherry Hill Women's Center, a state licensed ambulatory surgical center. CHWC has delivered excellence in abortion and reproductive healthcare for over 45 years, always at the forefront of best practices in our field. Our team members are committed to advocating and caring for women seeking legal, safe, compassionate abortion care, in addition to assistance for adoption services and prenatal care. Patient Advocate, Education and Lab Responsibilities include: Responding to patient needs by offering fact-based education, supportive counseling and community resources discussed in a patient-centered manner and include parenting and adoption plans Serving as an advocate to patients, their partners and families, providing referrals when necessary Bilingual Advocates interpret for non-English speaking patients and their loved ones throughout the abortion care experience Cross training on Front Desk Receptionist and Financial Intake includes: Performing patient check-in Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients Reconciling deposits and completing all required tracking paperwork Participation in training of interns Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks. Ideal candidates possess: Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience. Effective communication skills Strong computer skills (Electronic Health Record experience a plus!) Ability to multitask, strong attention to detail and excellent time management skills General knowledge of reproductive systems CHWC is committed to continuous improvement and we believe that all people must have access to high quality, compassionate and respectful reproductive healthcare. CHWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation and American Association for Accreditation of Ambulatory Surgery Facilities and licensed by NJ Department of Health. CHWC values staff development and growth and offers many learning opportunities at national conferences. Full-Time hours Tuesday through Saturday - no nights - no holidays Benefits: competitive pay rate, medical, dental, vision, life, Aflac, 401k with employer match.

Admits patients to the Facility following the established policies and procedures. 2. Assembles patient medical record forms and prepares patient identification. 3. Assists Medical Billing Specialist in obtaining pertinent information to register patient and attaches proper means to document patient identity. 4. Provides pertinent information to the patient's family in the waiting area according to policies and procedures. 5. Monitors waiting area. 6. Coordinates reception area activities for effective communication with all areas of the Facility. 7. Answers telephone and intercom courteously and in a quiet, pleasant voice. 8. Accepts and relays messages effectively. 9. Informs physician's office of admissions and activities concerning admissions. 10. Distributes surgery schedule. 11. Maintains and protects each patient's right to confidentiality. 12. Identifies emergencies and initiates appropriate response. 13. Assumes clerical duties and responsibilities as necessary. 14. Assists in ordering and stocking supplies. 15. Maintains order and cleanliness of the front desk. 16. Prepares all bank deposits following Facility cash controls as requested. 17. Coordinates obtaining diagnostic tests and places diagnostic test reports in appropriate section of patient medical record. 18. Generate and distribute physician medical record deficiencies at a minimum of once a month. Prepares CQI report from physician deficiency report and summarizes physician responses. 19. Coordinates obtaining diagnostic tests and places diagnostic test reports in appropriate section of patient medical record. 20. Assists with preparation and maintenance of Facility records and reports. 21. Generate and distribute Physician Check List monthly. 22. Prepares CQI report from Physician Check List responses. 23. Coordinates the collection, processing, maintenance, storage, retrieval and distribution of medical records according to established policies and procedures. a. Maintains a filing system that meets Facility requirements for medical records. b. Provides organized storage system for timely retrieval of individual medical records and maintains charge-out and follow-up controls of records. c. Maintains the confidentiality, security and physical safety of Facility medical records. d. Provides information, according to confidentiality policies, to those parties who are engaged in research or study projects involving patient care and utilization of services. e. Reviews medical records for timely completion, accuracy and informs the Facility Administrator about delinquent or incomplete medical records. 24. Adheres to established procedures for cross referencing and indexing medical records. a. Maintains necessary index-references for Facility needs and following established procedures. b. Maintains the admission register and all other systems involving patient information. c. Maintains the physician/procedure index. 25. Collects statistical data relevant to the operation of the Facility. a. Reviews the contents of medical records to identify information to be extracted. b. Prepares and presents data and reports on approved forms. c. Completes vital statistics on deaths and reportable diseases. d. Upon request, provides information to those involved in research projects and studies. e. Collects data required for support of continuous quality improvement activities. 26. Adheres to medico-legal requirements when answering correspondence and inquiries. a. Maintains and controls the release of information to authorized persons only. b. Prepares records or correspondence according to Facility needs.

1401 Chapel Ave W, Cherry Hill Township, NJ 08002 Appointment Setter / Renewable Energy Customer Service Independent Contractor - 1099$20 per Hour / 5-Hour Days / 4 Days per Week Commissions Totaling $1,000 per Solar Deal Closed $150 Sit Commission Paid TrainingExperience in Customer Service and Door to Door Prospecting Sunwise Energy is a trusted leader in solar panel installation and renewable energy solutions and we need to hire an Appointment Setter. We help homeowners and businesses save money, increase property value, and reduce their carbon footprint. With thousands of successful installations, were proud to deliver reliable clean energy backed by strong warranties and exceptional service. Ready to launch your career in renewable energy? Apply now and join us in powering a brighter tomorrow. Why Join Sunwise Energy? Mission-driven work: Help families and businesses transition to clean, renewable energy. Career growth: Opportunities to advance into sales or team leader postions. Trusted brand: Work with a company known for transparency and customer-first service. Supportive team: Paid training and ongoing mentorship to help you succeed. Benefits: $20 per hour; 5-hour days; 4 days per week Commissions totaling $1,000 per solar deal closed $150 sit commission paid at successful sit and remaining balance paid at solar installation Paid training and career development Advancement opportunities in renewable energy sales What Youll Do: Face to face interactions with homeowners to schedule solar consultations. Collect homeowner information to help assist sales team. Work closely with the sales team to ensure smooth handoffs. Meet daily and weekly appointment-setting goals. (3 - 5 leads per day) What Were Looking For: Excellent communication and interpersonal skills Experience in customer service and door-to-door experience (1 year experience preferred) Must have tablet or ability to acquire one Self-motivated and goal oriented. Comfortable working in a fast-paced environment. Positive attitude and team-player mindset. Please upload your resume.Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service

Job Details 11P-7:30A - Nights Week 1: Sun, Mon, Weds, Thurs, Fri Week 2: Mon, Tues, Weds, Fri, Sat Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker's comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required. Job Description Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned Requests photo ID and insurance cards, scanning copies Records complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits, if appropriate. Interviewing patients to accurately complete the Medicare Secondary Payer (MSPQ) questionnaire for all Medicare patients. Uses RTE (Real Time Eligibility), Phreesia or payer websites to verify patients' insurance coverage and benefits including patient's out of pocket liability. Ensures proper referral and authorizations are on file as needed. Completes all activities with adherence to departmental and institutional protocols Assures regulatory and compliance requirements are met Achieves individual and team performance metrics Communicates and collects out-of-pocket liability from patients at the time of service Rotates assignment to all points of service areas within Patient Access (Outpatient Registration and Emergency Department) Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner Knowledge of medical terminology and/or third-party insurance coverage including managed care plans Strong verbal and written communication and customer service skills Meticulous attention to detail Minimum Education and Experience Requirements Required High School Diploma or GED, Associates degree in healthcare or business administration preferred AND Emergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept preferred. Current Jefferson Seamless Access Representatives with a minimum of 1 year of experience will be considered as meeting the experience requirement. Salary Range $17.00 to $21.89 Hourly The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive. Work Shift Workday Night (United States of America) Worker Sub Type Regular Employee Entity Kennedy University Hospitals, Inc Primary Location Address 435 Hurffville-Cross Keys Rd, Turnersville, New Jersey, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. For more benefits information, please click here

Patient Access Rep (Buckingham, PA) - (256319) Description Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations. EducationHigh School Diploma or Equivalent RequiredExperience3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare RequiredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc. , and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Your Tomorrow is Here! As one of the first cancer hospitals in the country, Fox Chase Cancer Center has been a national leader in cancer treatment, research, and prevention for more than 100 years. Fox Chase Cancer Center, part of the Temple University Health System, is committed to providing the best treatment options for our patients, and delivering that care with compassion. At Fox Chase, we consider defeating cancer to be our calling. Our unique culture allows employees to work collaboratively with a single, shared focus, regardless of which department they're in. It's essential for us to recruit not only the best talent in hospital care, but hire well-qualified prospective employees who are committed to serving our patients with the passion and excellence for which Fox Chase is known. Apply today to be part of the future of prevailing over cancer. Primary Location: Pennsylvania-PhiladelphiaJob: Clerical ServicesSchedule: Full-time Shift: Day JobEmployee Status: Regular

Full-time Description Reports to: Open Access Supervisor and Manager Summary/Objective: Under the direction of the Open Access Supervisor and Manager, the Open Access Coordinator will work on Open Access Referrals and Recall lists to help patients schedule through the USDH Open Access Program Essential Functions Receive referrals and work through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access Work off Recall lists through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access. Receive and distribute medical screening forms to the Open Access team. Monitors incoming text messages to the Open Access team and distributes or responds as appropriate. Competencies Excellent customer service. Ability to work cooperatively with managers and peers. Excellent oral and written communication skills are required. Supervisory Responsibility: None Physical Demands Sitting for long periods of time. Repetitive hand movement due to extended computer use. Extensive phone and computer usage. Position Type/Expected Hours of WorkFull Time / 40 hours of work per week Travel Some intermittent travel may be required for training. Work Authorization/Security Clearance Must be authorized to work in the US for any employer AAP/EEO Statement US Digestive Health is an Equal Opportunity Employer. USDH does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Benefits: 401(k) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Uniform allowance Vision insurance Schedule: Day shift Monday to Friday No weekends Work Location: In person Requirements Education and Experience MA Medical office experience preferred. Bilingual is a plus. Skills in Microsoft Office (Outlook, Teams, Excel) preferred. Previous EPIC experience is preferred.

Company DescriptionJobs for Humanity is partnering with Cooper University Health Care to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Cooper University Health Care Job Description About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper's values to both customer and co-workers. Serves as patient's non-clinical navigator during discharge coordination. Experience Required Minimum one year of recent registration or billing experience working in a medical facility preferred. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. Epic experience preferred. Excellent organizational, written/verbal communication and teamwork skills. Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required Special Requirements Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Description: • End result/objective which the project exists to achieve • Provide policy benefits to our Insured's/Beneficiaries in compliance with policy language. • Make accurate and compliant decisions related to life claims adjudication. • Analyzing claims to determine eligible benefits through validation of policy status and policy language. • Determining need for additional documentation to clarify discrepancies or incomplete information. • Evaluating information received and adjudicating claim, within authority level, in accordance with the policy language. • Consult with technical audit to insure proper claims determination. • Maintain quality and production goals on a consistent basis. • Complete daily reports (e.g. daily work records) to provide data to assess productivity and quality. Qualifications Minimum Knowledge necessary: • High school diploma required/Bachelor's Degree preferred. • 2-5 years experience in life insurance claims processing. • Sound judgement and decision making. • Highly organized, dependable and flexible. • Strong analytical skills and detail oriented. • Excellent interpersonal skills. • Ability to work independently as well as within a team. • Proficient PC skills (MS Office, Internet). • Ability to multi-task. Additional Information Thanks Regards, Ujjwal Mane **************************** Phone: ************

The Scheduling Specialist is responsible for coordinating and managing all aspects of patient appointment scheduling for Durable Medical Equipment (DME), Positive Airway Pressure (PAP) devices, and oxygen therapy services. This role ensures timely and efficient delivery, setup, maintenance, and pickup of medical equipment while providing exceptional customer service to patients and healthcare providers. The lead specialist serves as a subject matter expert, conducts new hire training and mentor to the team. Essential Functions and Job Responsibilities: Patient Appointment Scheduling: Schedule and coordinate delivery appointments for DME, PAP, and oxygen equipment with patients, ensuring optimal timing based on patient needs and technician availability. Manage appointments for new equipment and coordinate multi-visit installations for complex medical devices. Service Coordination: Arrange routine maintenance visits, equipment exchanges, and compliance checks in accordance with manufacturer requirements and patient care plans. Schedule pickup appointments for returned, discontinued, or recalled equipment while ensuring proper documentation. Emergency and Urgent Request Management: Prioritize and expedite scheduling for critical patient needs including emergency oxygen deliveries, CPAP equipment failures, and urgent equipment replacements. Coordinate after-hours and weekend service delivery when required. Communication and Customer Service: Contact patients to confirm appointments, provide delivery time windows, and communicate any schedule changes or delays. Manage patient inquiries regarding appointment scheduling and provide exceptional customer service throughout the scheduling process. Healthcare Provider Coordination: Collaborate with physicians' offices, home health agencies, and hospital discharge planners to coordinate equipment delivery timing with patient discharge and treatment plans. Ensure seamless transitions from healthcare facilities to home care settings. Schedule Management and Conflict Resolution: Handle scheduling changes, cancellations, and rescheduling requests efficiently while minimizing disruption to other appointments. Resolve scheduling conflicts and optimize appointment slots to maximize daily productivity. Documentation and Reporting: Maintain accurate scheduling records, patient contact information, and appointment outcomes in scheduling systems. Generate daily, weekly, and monthly scheduling reports and performance metrics for management review. Technology and System Management: Utilize scheduling software, route optimization tools, and patient management systems effectively. Update patient scheduling preferences, special delivery instructions, and access requirements in system databases. Quality Assurance and Compliance: Follow established scheduling protocols and procedures to ensure consistent service delivery. Support quality assurance initiatives and maintain compliance with operational standards and patient care requirements. Maintains patient confidentiality and functions within the guidelines of HIPAA. Completes assigned compliance training and other education programs as required. Maintains compliance with AdaptHealth's Compliance Program. Performs other related duties as assigned. Competency, Skills, and Abilities Scheduling Expertise: Knowledge of healthcare scheduling best practices, patient care coordination, and medical equipment delivery coordination with relevant experience Technical Proficiency: Advanced proficiency in scheduling software, route optimization tools, Microsoft Office Suite, and patient management systems with ability to learn modern technologies quickly. Healthcare Industry Knowledge: Understanding of DME, PAP, and oxygen therapy equipment, patient care requirements, and healthcare delivery timelines with awareness of medical equipment urgency levels. Communication Skills: Excellent verbal and written communication skills with professional phone manners for patient interactions and ability to coordinate with healthcare providers and internal teams. Organizational Skills: Exceptional time management, diligence, multitasking abilities, and capacity to manage competing priorities in fast-paced healthcare environment. Problem-Solving: Strong analytical thinking, critical thinking skills, and ability to resolve scheduling conflicts while maintaining patient satisfaction and operational efficiency Professional Attributes: Empathy and patience when dealing with patients, professional ethics, adaptability to changing schedules, and commitment to providing exceptional customer service. Work Style: Ability to work independently with minimal supervision while collaborating effectively with cross-functional teams and contributing to department objectives. Requirements Education and Experience Requirements: High school diploma or equivalent required Associate's degree in business administration, Healthcare Administration, or related field preferred Previous experience in healthcare scheduling, customer service, or administrative support preferred. Specialist Level: (Entry Level): One (1) year of work-related experience Senior Level: One (1) year of work-related experience plus Two (2) years exact job experience Lead Level: One (1) year of work-related experience plus Four (4) years exact job experience Physical Demands and Work Environment: Extended sitting at computer workstations with repetitive keyboard and mouse use; occasional standing, bending, and lifting to 20 pounds. Professional office setting with variable stress levels during peak scheduling periods, urgent patient requests, and operational deadlines. Proficiency with computers, office equipment, telecommunications systems, and scheduling software applications Sustained concentration, diligence, and ability to manage confidential patient information with discretion. Communication: Professional verbal and written communication skills for patient interactions and stakeholder coordination at all organizational levels Ability to work independently with minimal supervision and flexibility for occasional extended hours during emergency situations or peak operational periods.

* Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. * Maintain pleasant and positive disposition during every patient interaction to ensure a positive patient experience * Instruct patients to complete documents and forms such as intake and insurance forms. * Schedule, cancel and confirm patient appointments. * Compile, record and archive medical charts, reports, and correspondence with confidentiality. * Operate telephones and direct calls, emails and documents to appropriate staff. * Transmit correspondence and medical records by mail, e-mail, or fax. * Verify insurance via various methods (phone, internet, etc), obtain authorizations and certifications and explain patient responsibility forms. * Perform financial functions with accuracy (i.e. charge entry) to ensure optimal payment for services. * Assist billing department with insurance denials via monitoring and working worklists in the electronic medical records system * Assists in patient care and related activities as instructed by the physical therapist, physical therapist assistant, occupational therapist, certified occupational therapist assistant or speech language pathologist. * Manages patient interactions and implements service recovery techniques to ensure positive patient relations. * Clean and organize work area and disinfect equipment after treatment * Participate in daily log recording as required per site. * Change linens, such as bed sheets and pillow cases. * Contribute to a creative culture of daily continuous improvement * ESSENTIAL FUNCTIONS * PATIENT/CUSTOMER * Essential Accountabilities * Ensures communication and collaboration with supervisors and fellow co-workers to serve patients and other customers to the best of his/her ability. * Is professional in all actions and appearance * Ensure compliance with regulatory parameters * Uses resources wisely - as if they were one's own. * Demonstrates understanding and ownership of how his/her role contributes to achieving the success of the Department and the Health System. * Demonstrates a personal commitment to ensuring a clean and safe working environment. * Anticipates patients'/customers' needs and acts accordingly. * Works to enhance patient satisfaction * Assist patients and families * Analyzes problems from the customers' point of view. * Honors patient/customer/employee confidentiality. * Seeks feedback on how to improve performance and offers constructive feedback, as well. * Applies learning for improved performance. * Presents self professionally & demonstrates professional behavior during interactions with others * Strives to understand and value differences in others' race, nationality, gender, age, background, experience, and style. * Customer Service Skills * Utilizes AIDET principles to enhance communication. * PATIENT/EMPLOYEE SAFETY ACCOUNTABILITIES * Patient Care Providers * Participates in Entity and Department wide initiatives for Patient /Employee safety * Demonstrates an awareness of patient/ employee safety when carrying out daily responsibilities of their position. * Validation of annual competencies required for the position * OPERATIONS * Essential Accountabilities * Scheduling Functions * Patient Identification * Pre-Reg/Registration-Patient Information Updates * Check-in Process * Check-out Process * Cash Collection * Reconciliation and deposit. * Insurance Verification Process * Email * Management of Medical Records * Financial Counselor * Department Productivity and goals (site specific) * Site Opening Function * Site Closing Function * Ability to Multi-Task * Understanding Clinical Work Processes * Attendance/Time Management * Involvement in Departmental Meetings * Personal Impact * Health System ID is worn in accordance to GSPP policy * Ensures compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc) * Flexible and readily adopts new processes and engages in practice operation changes QUALIFICATIONS: * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Education * High School Diploma required * Associate's Degree preferred * Work Experience * Previous healthcare experience preferred * Licenses / Certifications * IDX Certification required * Sunrise Billing system certification may be required

About Us Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Job Duties Oversee daily operations of medical office Maintain on-site presence during business hours Hire, train and supervise all location support staff (excluding doctors) Post patient charges and payments Verify patient information including insurance status Maintain schedules for doctors, patients, and staff Inventory and order medical and office supplies Tabulate payroll and track PTO time Review all daily/weekly/monthly paperwork including day sheets, patient information (charts and accounts), billing, fee slips, mail, correspondence, etc. Maintain appropriate office records including OSHA, employee files, maintenance, etc. Ensure proper staffing of office, performing any and all duties as needed Interface with other departments including billing, MIS, marketing, human resources, and offices Perform other duties and assignments as directed and/or as necessary Maintain office in neat, clean orderly fashion Dispense medications and maintain proper documentation Maintain monthly goals Hold weekly staff meetings and maintain proper documentation Complete weekly stats on prepared spreadsheets Uphold the company's mission to provide exceptional patient care, and leads in a way that aligns with the company's ESG goals If considered a coverage/floating Office Manager, travels to any office within one's region (example - Pennsylvania market or Greater Baltimore market) Lead with integrity by upholding our core values and ensuring that all operations align with legal, regulatory, and ethical standards. Foster a culture of corporate responsibility by incorporating Environmental, Social and Governance (ESG) principles into business practices, positively impacting the patients we serve, our employees, and the communities with reach. Other duties as assigned Minimum Requirements High school diploma or GED equivalent 2 years medical office experience preferred Knowledge of computers and medical office procedures Additional Skills/Competencies Excellent verbal and written communication skills 1-2 years supervisory experience Problem solving and organizational skills Types 40+ WPM Knowledge of insurance, workers' compensation, and personal injury Certification such as Chiropractic Assistant, Medical Assistant or Radiological Technologist Ability to effectively interact with doctors, attorneys, patients, and co-workers Willing to travel to another office for coverage as needed Physical/Mental Requirements Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs. Diversity Statement Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.