Client Service Representative I
Patient service representative job in San Luis Obispo, CA
Full-time Description
If you're looking for an exciting career opportunity, you're in the right place.
West Coast Community Bank is a top-rated community bank with a focus on serving the banking needs of businesses and individuals along the Central Coast, in Silicon Valley and throughout the Bay Area. We operate full-service branches in Aptos, Capitola, Cupertino, King City, Monterey, Salinas, San Luis Obispo, Santa Cruz, Scotts Valley and Watsonville.
Delivery of relationship-based service with a solutions-driven focus sets us apart from the competition. We offer direct access to decision-makers combined with modern banking technologies and digital tools. The Bank is a leading SBA lender in Santa Cruz County and Silicon Valley and a top USDA lender in the state of California.
Since opening in 2004, we have proudly upheld our commitment to support regional well-being by actively participating in and donating to local nonprofit organizations. We engage in impactful volunteerism and support the greater economic vitality within our four-county reach, contributing more than 2,000 hours of volunteering annually.
Our success is driven by our exceptional team - experienced, knowledgeable and focused on delivering results!
National, regional and local honors we've received include:
Newsweek -
America's Best Regional Banks and Credit Unions 2025
American Banker
Magazine
-
Top 100 Best Performing Community Banks in the U.S., 10 years
Good Times -
Readers' Poll, Best Bank in Santa Cruz County, 13 years
Santa Cruz Sentinel
-
Readers' Choice, Best Bank in Santa Cruz County, 10 years
Farm Bureau of Santa Cruz County and Agri-Culture - Al Smith Friend of Agriculture Award
Second Harvest Food Bank - Big Step and Platinum Awards for Holiday Food and Fund Drive
Santa Cruz Area Chamber of Commerce
-
Business of the Year 2025, 2021 and 2018
The Pajaronian -
Best of the Pajaro Valley 2024 Readers' Poll, Best Bank
The Press Banner -
The Best of Scotts Valley 2024 Readers' Poll, Best Local Bank
Position Overview:
As a Client Service Representative, you'll be the face of the bank, providing exceptional service to our clients while accurately and efficiently handling their financial transactions. You'll play a key role in maintaining our high standards of client care and operational excellence. This position is on-site at our San Luis Obispo location.
Key Responsibilities include but are not limited to:
Demonstrate a solid understanding of all bank products and services.
Deliver service that aligns with the Bank's Client Service Standards and Core Values.
Greet clients in a friendly, professional, and courteous manner.
Accurately process a variety of transactions, including:
Check cashing and deposits
Fund verification and account balance inquiries
Loan payments and other routine banking transactions
Maintain compliance with all cash handling procedures and balancing requirements.
Follow the Bank's Client Identification Procedures to ensure secure and accurate service.
Provide prompt and professional support to clients in person and via telephone.
Complete all mandatory compliance and training courses on time.
Knowledge, Skills & Abilities:
This is an entry level position into the world of banking, therefore no special experience is required. However, you have the potential to be a great fit if these terms describe you:
Trustworthy
Caring attitude
Friendly & outgoing
Comfortable working with the public
Reliable & dependable
Team player
Detail oriented
Excellent communication skills, both written and verbal
Aptitude for working with new computer systems and software
Previous cash handling experience preferred.
Benefits:
Medical, dental, and vision plans
Vacation, sick leave, paid Holidays
Paid volunteer time
Employer paid life insurance
401(k) with employer matching
Ongoing training, professional development and career advancement opportunities
Physical Demands:
The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate typical office equipment such as a computer, telephone, mouse and keyboard.
Specific vision abilities required by this job include close vision requirements due to computer work.
Light to moderate lifting may be required.
Regular, predictable attendance is required; including the occasional evening and weekend work as business demands dictate.
Travel between company locations as needed.
Work Environment
The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Moderate noise (i.e., business office with computers, phone, and printers, moderate traffic).
Ability to work in a confined area.
Ability to sit or stand at a computer terminal for an extended period.
Work Authorization:
At this time, we are unable to provide visa sponsorship for employment. Candidates must be legally authorized to work in the United States without the need for current or future sponsorship.
Recruiting Agencies:
We are not accepting unsolicited resumes or candidate submissions from third-party recruiters or staffing agencies for this position. Please do not send applicants.
Salary Description $20 - $23/hr
Customer Service Representative - State Farm Agent Team Member
Patient service representative job in Solvang, CA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Paid time off
Opportunity for advancement
Training & development
State Farm Customer Service Role
Now Inviting Candidates to Apply
Join a winning insurance and financial services team. Apply to become a State Farm Customer Service Representative responsible for taking care of existing customers.
Unexpected events happen. We are looking for team members who want to be involved in the lives of others to help them plan against the financial impact that occurs when the unexpected happens.
When it comes to making responsible insurance and financial decisions, people procrastinate and purchase inferior products. People purchase insurance and financial products that lack the most important benefits. These people need our help to make better and more responsible decisions.
We are hiring new team members who have a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens.
This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows.
If you have the following personality traits, character traits, attitudes, and motivations, we invite you to try out for our team.
YOU are
Results oriented and goal driven and can work independently without close supervision.
wanting an opportunity to be a part of something that is lasting.
Interested in being trained to serve customers and pivot to additional products.
confident in your abilities, and you are an optimistic person who believes that your actions can positively impact your future.
Able to imagine success then create it. You dont blame other people and circumstances for your challenges.
A people person and have a strong desire to help them.
intelligent and are willing to study and learn the necessary skills, to gain an insurance license, to learn our products, and learn to use our computer systems.
Able to show how your character is your strength. You are honest, hard-working, treat other people the way you want to be treated, and you take responsibility for your actions and your future.
Discipline enoughto get distracted by unproductive activities.
Able to see that servicing and growing customers as a worthy profession. You have researched State Farm and realize the value of service and quality products that we bring to customers.
Able and willing to serve others by listening to their challenges, discovering their needs, presenting quality solutions, then getting their commitment to take your advice.
Willing to put customers needs first and based on the service and quality products that you recommend; even though, you may not always have the lowest price. You can keep them as a customer, because they trust you and your service, not price.
If YOU have what it takes, we will train you to use our proven systems, and you can create the following future for yourself:
You have taken advantage of the strong leadership and coaching from your previous mentors or have decided you need one. You are ready to execute the tried-and-true model that proved successful for many other State Farm team members. Your income is above and beyond what you could have ever imagined. You help your clients build solid financial futures. You are excited about the retirement income you are building for yourself and your family.
Career Benefits:
Base Salary plus a very lucrative commission program.
Retirement Plan including Health benefits.
Great bonus potential for top performers
Incentive paid travel opportunities
Paid time off - vacation, personal time, sick time and Holidays paid
Outstanding preparation if you aspire to be a State Farm agent in the future
Extensive training available
Patient Service Representative - Oncology, San Luis Obispo
Patient service representative job in San Luis Obispo, CA
General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8am-5pm (60 min lunch) Posted Date 10/21/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type
2 - Staff: Career
Duration
indefinite
Job #
27239
Primary Duties and Responsibilities
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In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.
Salary range: $ - $
Job Qualifications
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Required:
* Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
* Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
* Ability to creatively integrate competing demands into a productive working environment.
* Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
* Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
* Ability to provide coverage for Community Clinics as assigned.
Preferred:
* Knowledge of specific specialty practice and workflows.
* Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
* Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
* Familiarity and knowledge of authorization process & managed care programs.
Patients' Rights Advocate
Patient service representative job in Atascadero, CA
Equitable and Inclusive Hiring at Disability Rights California (DRC)
At Disability Rights California (DRC), we are committed to creating an equitable, accessible, and inclusive experience for all applicants. Below, we've outlined important details to ensure you feel fully supported throughout the hiring process.
Examples of reasonable accommodations include:
American Sign Language (ASL) interpretation
Alternative formats for interview materials (e.g., large print, Braille, digital files)
Interview questions provided prior to the interview
Extended interview time
A quiet or distraction-free interview setting
Adjustments to the interview format for accessibility (e.g., pinning participants,)
Assistance with reading or note-taking during interviews
If you require an accommodation due to a disability to complete this application OR you are experiencing issues submitting your application and accompanying materials, please e-mail: talent@disabilityrightsca.org . Please note resume and cover letter are required. Incomplete applications will not be considered.
People with disabilities, people of color, people in all protected classes, and formerly incarcerated people are encouraged to apply. Make a difference! We fight for the rights of people that have disabilities.... JOIN US!
LOCATION:
Atascadero State Hospital (fully onsite/ in-person)
EMPLOYMENT STATUS:
Non-exempt; Regular; Full-time (37.5 hrs).
SALARY RANGE:
$27.47 hr. - $40.23 hr. / $53,560 - $78,452.40 yr (Band 6)
We base salary offers on program budget, experience and an internal equity analysis. Therefore, our offers are firm.
EXCELLENT BENEFITS including 8% 401k Match. A language differential up to $250/mo. Health (HMO and PPO options), dental, vision, basic life insurance, short-term and long-term disability insurance and flexible spending accounts (medical, dependent care and commuter). Additionally, we offer ample vacation, sick/self-care leave and eighteen paid holidays (including the last week in December) and more…. We are a Public Service Loan Forgiveness (PSLF) - eligible employer.
APPLICATION DEADLINE:
Open until filled. Applications should be received by October 31, 2025 to be considered for the first round of interviews. Resume and cover letter are reviewed and required. Incomplete applications will not be considered.
WHO WE ARE
Disability Rights California (DRC) defends, advances, and strengthens the rights and opportunities of people with disabilities.
DRC works for a world where all disabled people have power and are treated with dignity and respect. In this world, people with disabilities are supported, valued, included in their communities, afforded the same opportunities as people without disabilities, and make their own decisions.
DRC values all forms of human diversity. We are committed to a culture of belonging where all people are welcome. In order to be effective advocates for all people with disabilities, we must address discrimination in all its forms, including the unique challenges faced by people who experience the intersection of multiple systems of discrimination.
California Office of Patients' Rights (COPR)
COPR is contracted by the Department of State Hospitals (DSH) and works with the Department of Health Care Services to ensure that the treatment and legal rights of people receiving mental health treatment are observed in State Hospitals.
PURPOSE OF THE JOB
The Patients' Rights Advocate (PRA) provides onsite advocacy services to state hospital patients. The PRA also investigates complaints regarding abuse and denials of patients' rights, provides training to both the hospital staff and residents related to the rights of state hospital patients, and represents patients at involuntary medication or other due process hearings held at the state hospital.
JOB RESPONSIBILITIES
Essential functions are the job responsibilities an employee must be able to perform, with or without reasonable accommodation. The essential functions of a Patients' Rights Advocate include:
· Receiving and investigating complaints regarding abuse/neglect, and punitive withholding or unreasonable denial of rights, of state hospital residents.
· Providing direct representation for involuntary medication hearings held in-house at the state hospitals.
· Maintaining the complaint process and services in a confidential manner.
· Ensuring that state hospital residents are notified of their rights and provide informational presentations to residents regarding their rights.
· Providing in-person or virtual training and education about mental health laws and patients' rights to facility staff, as well as being a consultant to state hospital staff about patients' rights.
· Advocating for state hospital residents who are unable to register a complaint because of their physical or mental health condition.
· Participating in all unit meetings, trainings, functions, and communications.
· Monitoring facility programs and services for compliance with patients' rights laws, regulations and procedures as directed.
· Demonstrate DRC's values around diversity, equity, and inclusion.
· Conducting unit visits at the state hospital on a weekly basis.
· Performing other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
Requirements
MINIMUM QUALIFICATIONS
EDUCATION AND EXPERIENCE:
(Applicants MUST meet EACH of the minimum qualifications to be considered for an interview.)
· Bachelor's Degree in a related field. Four years direct life experience as a mental health consumer or four years' experience as a consumer advocate may be substituted in lieu of the Bachelor's Degree (i.e., social work, counseling, self-help).
· Two years' experience as a consumer advocate within the social, human service, government, or health care environment. (if using experience in lieu of Bachelor's degree, this qualification has been met)
· Working knowledge and understanding of the mental health and criminal justice systems.
· Experience utilizing Microsoft Word/Windows or comparable word processing program on a personal computer.
· Experience working with and a sensitivity to the rights of persons with disabilities.
· Experience working with and a sensitivity to persons from multi-ethnic communities.
DESIRABLE QUALIFICATIONS
(Applicants DO NOT have to meet any of the Desirable Qualifications to be considered for an interview.)
· Experience in direct advocacy for persons with psychiatric disabilities.
· A working knowledge of the legal, civil, and service rights of persons with psychiatric disabilities in California.
· Ability to communicate in Spanish or American Sign Language (ASL).
· Experience with the mental health system as a current or former consumer/or with family member, significant other.
· Contacts with disability organizations and/or within disability communities.
· Contacts with multi-ethnic organizations and/or within multi-ethnic communities.
BILINGUAL ABILITY:
n/a
LICENSES / CERTIFICATES
This position has no license or certificates requirements. Applicants must be able to pass a background check with the State of California to be eligible for a DSH contractor identification badge (ID.
TRAVEL REQUIREMENTS
Must be able to travel to locations other than the primary work location infrequently for activities such as training, site coverage, and unit meetings, up to 10% of the time.
WORKING CONDITIONS
The following describes general working conditions and requirements of the job, which can be performed with or without disability related reasonable accommodations.
· Duties are performed onsite at a state hospital. Most duties are performed either in a two-person or shared office environment, or in a secure health care setting.
· Duties include moving inside and outside of buildings, including within the secured treatment area, to observe resident living environments and provide direct advocacy services.
· Duties regularly require regular communication over online platforms.
· Duties occasionally require periods of maneuvering about the office area, primarily related to processing paperwork or performing other clerical tasks. These duties may occasionally consist of lifting and/or moving filing boxes and other packages weighing up to 25 pounds.
· Duties require compliance with applicable safety/ security protocols and health and safety requirements of the Department of State Hospitals.
Customer Service Representative
Patient service representative job in Santa Maria, CA
JOB TITLE:Customer Service Representative
WORK ONSITE
Interfaces with internal/external customers and ensures their needs and concerns are handled with quality service and timely response. Strong work ethic with the ability to multitask and adapt in a fast-paced environment.
DUTIES AND RESPONSIBILITIESinclude but are not limited to the following:
Professionally handle a high volume of incoming calls and inquiries.
Manages front desk duties as it relates to Customer and Driver support. Payment requests and intercompany paperwork distributions.
Works with customers on all commercial and residential Go Backs, Misses, and general driver communication follow-up.
Communicates with customers via phone and email to receive orders for service starts, stops, changes, exchanges, repairs, and payment processing. From time to time may be asked to assist with customer calls relating to other company services such as Roll Off.
Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated personnel for investigation.
Deliver ongoing support and guidance for all internal and external customers. Inquire if there is a need for new or additional services.
Process pro-rations and the month-end billing process for new starts, service stops, changes, and special services.
Initiate the Batch Print process for all work orders for the next day and distribute accordingly.
Backs up and supports other office personnel when they are unavailable.
Audits paperwork to ensure that the service required was received by the customer.
Dispatches as needed to respond to incoming service orders and resolve route and service issues.
Possess a strong knowledge of internal processes, and understand the correlation and link between all business units.
Uses a database system to gather and input notes, changes, or work order actions in customer accounts.
Meets or exceeds service quality and productivity goals set for the position.
Attends mandatory training to enhance system and equipment knowledge and customer service skills.
Communicates inter-departmentally with Santa Barbara offices via email; phone, and chat
Performs other duties as assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE:
A minimum of 2 years of experience in a high-volume Call Center is required.
Proficient in building trusting relationships with customers and being attentive to their needs.
Customer-focused and exceptional listening abilities.
Ability to effectively make quick, sound decisions.
Professional phone and email etiquette.
Strong ability to multitask in a fast-paced environment and high attention to detail.
Excellent communication skills to effectively communicate to all levels of management and customers both verbally and in writing.
Work efficiently and effectively, both independently and as a team, to meet MarBorgs customer service standards.
Proficiency in the use of Microsoft Office software.
Ability to work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone.
Keying data entry efficiently and accurately with proficiency in typing/keyboard is required.
Bilingual English and Spanish skills a plus.
EDUCATION and/or EXPERIENCE:
High School diploma or general education degree (GED); and two years of related customer service experience are required.
CORE COMPETENCIES:
Doing Good: Maintains and promotes integrity and values in the conduct of all activities.
Making Good: Takes responsibility and ownership for a problem, project, or issue.
Treating Our People Well:Proactively seeks and finds ways to provide extraordinary service. Fosters respect for all individuals and points of view. Works cooperatively and effectively with others to achieve common goals characterized by pride, trust, and commitment.
Observant: Ability to identify safety or operational deficiencies and to quickly implement a correction.
Safety Matters:Actively participates in creating a safe and healthy workplace for our employees and our customers.
Environmentally Focused: Takes initiative to preserve and improve our local environment for future generations. Makes every day Earth Day.
JOB SPECIFIC COMPETENCIES:Active Listening, Attention to Detail, Calm Under Pressure,Caring, Communication, Conflict Resolution, Teamwork
LANGUAGE SKILLS:
Ability to read and write English, and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. They should also be able to speak English effectively before groups of customers or employees of the organization. Basic Spanish skills are a plus.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent and to draw and interpret bar graphs.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT:
We are a drug-free & alcohol-free work environment.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
The noise level in the work environment is usually moderate.
Compensation details: 20-25 Hourly Wage
PI667c476f73c4-31181-39191343
RequiredPreferredJob Industries
Other
Patient Services Associate II
Patient service representative job in Nipomo, CA
**Job Summary and Responsibilities** As our Patient Services Professional, you will be the welcoming voice and central administrative support, ensuring seamless patient experiences and efficient clinic operations through diverse engagements. Every day, you will expertly manage phone customer service, distribute communications, and handle patient information like demographics, insurance verification, and appointment scheduling. You'll also process referrals, authorizations, pre-registrations, and other clerical tasks, adapting to clinic needs while responsibly handling sensitive data.
To be successful in this role, you will possess exceptional communication, meticulous attention to detail, strong organizational skills, and system proficiency. Your proactive service, adaptability, and responsible handling of information are crucial for patient care and clinic goals.
+ Consistently demonstrates customer service expectations.
+ Consistently makes eye contact and smiles.
+ Demonstrates active listening with positive can do attitude.
+ Consistently respectful, concerned, and shows empathy.
+ Uses scripted greeting. "Thank you for choosing (Clinic) this is (your name) how can I help you"
+ Uses scripted closing at every interaction. "Is there anything else I can do for you" Over the phone and as patients leave the clinic.
**Job Requirements**
Required
+ One (1) year experience as a PSA I or equivalent experience and Medical terminology class completion or equivalent experience
**Where You'll Work**
Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast's award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.
One Community. One Mission. One California (********************************** QgPZ6ZWZM60TPV)
**Pay Range**
$24.00 - $30.31 /hour
We are an equal opportunity/affirmative action employer.
Patient Service Representative - Oncology, San Luis Obispo
Patient service representative job in San Luis Obispo, CA
In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.
Salary range: $ - $
Qualifications
Required:
+ Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
+ Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
+ Ability to creatively integrate competing demands into a productive working environment.
+ Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
+ Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
+ Ability to provide coverage for Community Clinics as assigned.
Preferred:
+ Knowledge of specific specialty practice and workflows.
+ Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
+ Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
+ Familiarity and knowledge of authorization process & managed care programs.
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.
Patient Service Coordinator - Full Time
Patient service representative job in Santa Maria, CA
NOW HIRING PATIENT SERVICE COORDINATOR - Full Time ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for
pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
* We cheerfully work hard
* We are individually empathetic
* We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
Preferred
* Strong background in patient care environment
* Bilingual (English/Spanish)
BENEFITS
* We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
PATIENT REGISTRATION REP
Patient service representative job in Arroyo Grande, CA
Job Summary and Responsibilities Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include:
* a) Appropriate patient identification
* b) Collecting accurate and thorough patient demographic data
* c) Obtaining insurance information and verifying eligibility and benefits
* d) Determining and collecting patient financial liability
* e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities.
This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.
Job Requirements
Minimum Requirements:
* Minimum one (1) year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
* Applicable education and/or training can be used to balance a lack of experience
* High school diploma, GED, or equivalent
Preferred Requirements:
* Two (2) years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
* Knowledge of charity care programs as well as the various government and non-government programs
Special Skills:
* Thorough understanding of insurance policies and procedures.
* Working knowledge of medical terminology.
* Able to perform basic mathematics for payment calculation.
* Experience in requesting and processing financial payments.
* Intermediate to advanced computer skills.
Where You'll Work
Arroyo Grande Community Hospital, located in Arroyo Grande, California, is rated a top Joint Replacement Center by Blue Shield and is among the Top 10% in the nation for Joint Replacement. Arroyo has achieved the prestigious designation as a Primary Stroke Center by the Joint Commission. The Emergency Department is one of the busiest in the county and nationally recognized for superior patient satisfaction. The hospital also provides the only comprehensive hospital-based Acute Rehabilitation Center on the Central Coast. Arroyo Grande Community Hospital is a part of Dignity Health's Southern California Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Each hospital is supported by an active philanthropic Foundation to help meet the growing health care needs of our communities. Learn more here at ************************************
One Community. One Mission. One California
Patient Registration Rep
Patient service representative job in Arroyo Grande, CA
Where You'll Work
Arroyo Grande Community Hospital, located in Arroyo Grande, California, is rated a top Joint Replacement Center by Blue Shield and is among the Top 10% in the nation for Joint Replacement. Arroyo has achieved the prestigious designation as a Primary Stroke Center by the Joint Commission. The Emergency Department is one of the busiest in the county and nationally recognized for superior patient satisfaction. The hospital also provides the only comprehensive hospital-based Acute Rehabilitation Center on the Central Coast. Arroyo Grande Community Hospital is a part of Dignity Health's Southern California Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Each hospital is supported by an active philanthropic Foundation to help meet the growing health care needs of our communities. Learn more here at ************************************
One Community. One Mission. One California
Job Summary and Responsibilities
Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include:
a) Appropriate patient identification
b) Collecting accurate and thorough patient demographic data
c) Obtaining insurance information and verifying eligibility and benefits
d) Determining and collecting patient financial liability
e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities.
This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.
Job Requirements
Minimum Requirements:
Minimum one (1) year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
Applicable education and/or training can be used to balance a lack of experience
High school diploma, GED, or equivalent
Preferred Requirements:
Two (2) years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
Knowledge of charity care programs as well as the various government and non-government programs
Special Skills:
Thorough understanding of insurance policies and procedures.
Working knowledge of medical terminology.
Able to perform basic mathematics for payment calculation.
Experience in requesting and processing financial payments.
Intermediate to advanced computer skills.
Auto-ApplySales and Customer Service Representative
Patient service representative job in San Luis Obispo, CA
Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Who We Are:
InjectorsDirect.com is a leader in our industry, remanufacturing and distributing parts for diesel fuel injection systems in Ford, Chevrolet, and Dodge/Ram trucks. Our company was founded in 2009 by San Luis Obispo natives who wanted to find a better way to help diesel truck owners get the parts they need. We pride ourselves in utilizing innovative technology to improve our products and provide a better experience for our customers every day. We are looking for committed team members who share our values and want to grow their career with a reputable company. We offer a complete benefits package that includes Paid Time Off, Paid Holidays, Medical, Dental, Vision, and Life insurance as well as VIP access to company sponsored events and team-building activities. We are also proud supporters of the Central Coast community and sponsors of SLO Blues Baseball, Cal Poly Athletics, as well as local rodeos and other community functions.
Sales and Customer Service Representative Job Duties:
The main function of this role is to handle inbound and outbound phone calls, emails, and chats from our customers. This means accepting orders over the phone, answering customer questions about the status of their order, and fielding calls to address warranty issues or other customer concerns. Team members are expected to be extremely detail oriented, thorough, and accurate. This role typically involves making or receiving upwards of 50 calls per day. Ability to navigate computer programs, type, and process data quickly is a must.
Experience Needed:
Our ideal candidate will have experience in a similar environment. Basic phone and computer skills (Apple products), and experience using Salesforce are highly recommended. Mechanical experience, specifically in the automotive industry is a plus, but not required. Our team members work in a brand-new, climate-controlled office with an excellent view. Must be able to be seated, working in front of a computer for 7-8 hours per day.
What We Value:
Highest Quality: We know quality is paramount in everything we do; this allows us to be proud of our work. We take pride in delivering the best possible products to our customers every day.
Attention To Detail: We obsess over the details, big or small. Accuracy is the main focus at all times.
Reliability: We rely on teammates to work together effectively to complete daily tasks, and to achieve strategic goals. We help each other succeed.
Dedication: We are dedicated to professionalism, speed, and efficiency, always exceeding expectations.
What We Offer:
Competitive Hourly Pay - depending on work ethic, experience, and character. We reward hard working, dedicated employees with regular pay increases.
Performance based bonus opportunities
Medical, Vision, and Dental Benefits
401K Retirement Plan with 4% Employer Matching
Paid Holidays
Paid Vacation and Sick Time
A break room stocked with snacks and drinks
VIP access to company sponsored events
Regular team lunches and BBQ's Compensation: $20.00 - $30.00 per hour
Our Mission At InjectorsDirect.com it is not only our job to provide customers with the best experience possible, it is our purpose. As the industry-leading team, we challenge the status quo. We never compromise in the pursuit of continuous improvement, striving to become the best versions of ourselves.
Core Values We Work H.A.R.D.
Highest Quality We know quality is paramount in everything we do, this allows us to be proud of our work.
Attention to Detail We obsess over the details, big or small. Accuracy is the main focus at all times.
Reliability We rely on our teammates to work together effectively to complete our daily tasks, and to achieve our strategic goals.
Dedication We are dedicated to professionalism, speed, and efficiency, always exceeding expectations.
About us InjectorsDirect.com was founded in San Luis Obispo, California in 2009. After having to replace the injectors in an LB7 Duramax, we realized that there needed to be a better way for diesel pickup owners to get quality fuel injection parts for their trucks at reasonable prices. We offer parts for Duramax, Cummins, and Power Stroke Diesel engines. Our expert technicians are trained to test and service all the products we offer.
Auto-ApplyCCPA - Standardized Patient (Santa Maria, CA)
Patient service representative job in Santa Maria, CA
A.T. Still University (ATSU) seeks applications for non-exempt Standardized Patients (SPs) to work at the Santa Maria (****************************** , California campus. A Standardized Patient is an individual who accurately and consistently portrays a medical patient with various affects and complaints and will participate in simulated office visits where medical students ask medical history questions and/or conduct basic, non-invasive physical exams. They will work closely with various Patient Proctors who will mentor and evaluate their performance and progress. Memorization of patient scripts and participation in Zoom trainings may be required prior to the scheduled encounter events.
There is no guarantee of work or hours.
The pay rate for this position is $22.00 per hour.
**Physical Requirements:**
Ability to repeatedly bend, twist and stretch as well as freely and quickly move on and off an exam table without assistance and the ability to occasionally lift up to 40 pounds.
**Other Requirements:**
+ Access to and ability to use reliable technology is required.
+ Must be highly dependable, punctual and flexible with scheduling.
+ Must work well with others and display a professional attitude and appearance at all times.
+ Must be willing to wear a patient gown with only undergarments underneath, and at times the gown will be removed to allow for the physical exam.
+ Must be willing to be videotaped during simulations.
+ Must have access to reliable transportation and will report to the ATSU Community Health Center where hired for their SP encounters.
A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.
In demonstrating mutual respect for all members of the ATSU community, ATSU is an Equal Employment Opportunity (EEO). Meeting this mission requires serving together in mutual respect of one another's functions and each person's importance as an individual.
Patient Care Coordinator
Patient service representative job in Solvang, CA
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
M-F 8am 5pm
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$20-$24/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Auto-ApplyReceptionist - Medical
Patient service representative job in San Luis Obispo, CA
Job Description
Job Title: Receptionist - Medical
Department: Administration
Reports To: Health Center Manager/Regional Operations Manager
FLSA Status: Non-Exempt
Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour
SUMMARY
Under the direct supervision of the Health Center Manager and the general supervision of the Regional Operations Manager, the Receptionist will follow the protocols of the Community Health Centers of the Central Coast, Inc. (CHCCC), by greeting patients in a professional and courteous manner, managing provider schedules to ensure access and efficiency, assisting patients through the registration process, and receiving payments for rendered services.
It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.
Performs duties per Standard Work and Skills Competency Check-Off list.
Actively participates in assigned Patient Care Team duties and activities.
Provides quality customer service using AIDET Standards.
Answers telephone promptly with a courteous and professional manner.
Handle high volume of patients and internal/externals customers, and handle frequent changes, delay or unexpected events.
Checks patients in-and-out through the practice management system and verifies information.
Performs cashiering duties and collects co-payments, payments, and outstanding balances.
Reviews and manages patient schedules to anticipate for missed opportunities, scheduling errors, registration form updates, insurance eligibility, and co-payments.
Schedules patients per protocol and refers triage calls to nursing staff.
Confirms appointments for primary care and ancillary services within 24 hours of appointment.
Assists with pre-visit planning.
Assists patients with the completion of appropriate forms and reviews for accuracy and completeness.
Accurately enters and updates demographic and payer data in practice management system.
Verification of coverage and payer eligibility, which may include programs, private insurances, Medi-Cal, and Sliding Fee.
Informs patients about all available services and programs.
Observes for patients in distress and promptly reports to nursing staff.
Demonstrates and maintains knowledge of practice management system, payers, and Standard Work.
Maintains inventory of paperwork and ensures most up to date form is being used.
Issues visitor passes when required.
Performs variety of clerical duties.
Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics).
Demonstrates knowledge of domestic violence, child and dependent abuse protocols.
Demonstrates culturally sensitivity and competence with patients.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or GED equivalent required.
Minimum one year of customer service position preferably in a medical setting. Ability to remain professional and courteous with customers and patients. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization.
Bilingual - ability to read, speak and write in English and another language is desirable.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios and percent, and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents.
COMPUTER SKILLS
Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills preferred. Working knowledge of EHR preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Certificate in Medical Front Office procedures desired.
Possession of current, valid, unrestricted California Driver's License (Class C) required.
CPR (BLS-C) card preferred.
OTHER REQUIREMENTS
Required to pass a criminal history background check upon hire.
Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work in a fast-paced environment.
The noise level in the work environment is usually moderate.
Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
CA - ATV Customer Service Rep at Oceano Dunes - SUNBUGGY 2025
Patient service representative job in Oceano, CA
SPEND YOUR DAYS ON THE BEACH! ATV Rental Customer Service Rep JOB DESCRIPTION Reports ToThe CSR will report to the Store Manager. Job OverviewMaintain knowledge of the different rentals offered by SunBuggy to be able to competently answer questions and set proper guest expectations. Coordinate with the “Store Manager” to take new reservations and check in customers with existing reservations
Responsibilities and DutiesResponsibilities and duties of CSR
Maintain a neat appearance of work area and Participate in keeping store area clean.
Prepare paperwork as dictated by schedule and maintain office supplies
Assist with closing out contracts at the end of day
Greet and orient guests on check-in
QualificationsQualifications that are necessary for CSR
Good interpersonal skills and ability to maintain and foster cooperative and courteous working relationships with the public, peers, and supervisors.
High School Diploma and basic math competency
Ability to Look up directions and navigate
Ability to communicate clearly over the phone, online, and in-person
Ability to sit, stand, walk, climb, stoop, kneel, and crouch, bend, and reach.
Ability to lift up to 50 pounds.
Maintain a Valid Drivers License
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Patient Registration Clerk
Patient service representative job in San Luis Obispo, CA
Under the direction of the Supervisor of Clinics, this position is responsible for registering patients, answering, and directing telephone calls, verifying insurance, and collection of payments and cash deposits. The Patient Registration Clerk will interact with other departments, clinic personnel, and outside providers in a professional and friendly manner, to create and maintain a positive relationship with our internal and external customers.
1.1 Greets and receives patients and visitors coming to the office with a friendly greeting.
1.2 Verifies insurance eligibility at the beginning of the month for patients on schedule.
1.3 Ensures that eligibility is verified for all patients before they receive treatment with any provider.
1.4 Prepares all needed paperwork for physical examinations, work evaluations, return-to-work evaluations and injuries and other visits.
1.5 Checks in patients for their appointments in NextGen.
1.6 Prepares all needed paperwork for physical examinations, work evaluations, return-to-work evaluations and injuries and other visits.
1.7 Daily pick-up of mail.
1.8 Answers telephone calls to the reception station.
1.9 Orders supplies for the reception station (or identifies need for re-ordering).
1.10 Prepares new patient charts.
1.11 Enters all pertinent patient demographics, insurance carrier information and processes all forms daily.
1.12 Batch ledgers daily.
1.13 Cover other clinics as needed.
1.14 Ensures members are enrolled in the Patient Portal.
1.15 Collects fees when applicable. (Copays and POA's).
1.16 C&L Annual Training.
1.17 Willing to work at any company location or department, depending on business/staffing needs (if driving for the company then employee must provide current CDL and Auto Insurance).
1.18 Other duties as assigned.
Customer Service Representative
Patient service representative job in San Luis Obispo, CA
Full-time position open to join our Customer Service team as a Patient Care Coordinator. Our company is a closed-door Pharmacy and Durable Medical Equipment supplier. We are looking for energetic and positive people to provide customer service to our patients through outgoing and incoming phone contact. Our Patient Care Coordinators operate in collaboration with each other to exceed customer expectations and provide a consistent high level of service and patient care while achieving department goals. We are looking for a candidate with a proven track record of successful team participation, as well as the ability to work independently. Must be able to act with sound judgment and high degree of confidentiality, prioritize and coordinate multiple complex tasks with frequent interruptions, while meeting strict deadlines with a high degree of accuracy. Our ideal candidate will have prior experience with telephonic sales and/or customer service. Knowledge of DME, medical terminology, and/or experience in the medical field is a plus, however extensive training will be provided. We are looking for enthusiastic, well-rounded, and motivated team players! Bi-lingual a plus.
Responsibilities:
• Attains familiarity with a broad range of DME products and company procedures in order to maintain competency and compliance as it pertains to our company.
• Provide outreach to potential patients, verify information and complete intake form.
• Act as liaison between patients, representatives, and physicians to request prescriptions on patient's behalf.
• Ensure that all Local, State and Federal laws are being followed.
• Understand and observe HIPAA policy regarding patient and/or co-worker confidentiality.
• Maintain a high work ethic, including attendance and professionalism in all areas.
Minimum Qualifications:
• Minimum 1 year telephonic customer service and/or telephonic sales experience.
• Excellent computer skills required including proficient knowledge of Word, Excel and Outlook and demonstrated ability to quickly learn and work with customized software to maintain electronic patient charts.
• Must be a self-starter with excellent interpersonal and communication skills with a talent for customer service and sales.
• Must have demonstrated professional demeanor.
• Must be efficient with strong attention to detail, organization and planning, and ability to prioritize tasks.
We offer a dynamic work environment, competitive compensation starting at $11.50/hour, and a comprehensive benefits package including health, dental and vision benefits, company-matched 401(k), life insurance, PTO and paid holidays. Criminal background checks and drug screens are completed before hiring.
Patient Access Registrar
Patient service representative job in Solvang, CA
Cottage Health seeks a Patient Access Registrar for their CH Patient Access department responsible for working directly with patients, clinical staff, and other CH employees to provide information and resolve issues relating to patient accounts. The Patient Access Registrar is the first impression of patients arriving for services and is responsible for creating a positive patient experience.
QUALIFICATIONS:
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
Education:
Preferred: College Associate's degree or higher.
Technical Requirements:
Minimum: Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed.
Preferred: Expert knowledge of MS Office software, including PowerPoint and Access.
Years of Related Work Experience:
Minimum: 1 year of experience in an office, hospitality, or customer service environment.
Preferred: 2 years of related work experience in a healthcare environment, with a working knowledge of medical terminology.
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.
Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.
Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.
If you're already a Cottage Health employee, please apply on this link only.
CH Patient Access, Part Time Regular, 8 Hours, Evening Shifts, Cottage Health
Patient Care Coordinator
Patient service representative job in Templeton, CA
Join Our Team at Skin and Cancer Institute!
Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!
Why Join Us?
At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.
Summary of Position
Work Location: 1310 LAS TABLAS RD., STE. 105 | TEMPLETON, CA 93465
The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times
What You'll Do:
Essential Duties & Key Responsibilities
Courteously check patients in and out according to our Customer Service standards.
Asking every patient for a google review.
Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours.
Verify primary and secondary insurance prior to scheduled visits in accordance with protocols.
Follow all HIPPA regulations, keep patient personal and financial information confidential.
Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients.
Document payment notes; balance and reconcile payments collected during your work shift.
Maintain and update provider schedules as needed within company guidelines.
Schedule and confirm patient appointments in accordance with protocols.
Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit.
Create / prepare superbills accurately and in a timely manner.
Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times.
Deescalate/resolve patient grievances with effective and kind communication.
Keep the front office and patient waiting areas neat and orderly to maintain our high standards.
Other duties are assigned to assist with the overall function of your location.
Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral
Ability to input the correct payor ID or name and address into EMA.
Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF)
Updating the PA log, ensure codes are entered correctly.
Closing tasks - end of day is accurate and uploaded to share drive.
Collecting cosmetic sales in lightspeed.
Maintain a clean and organized reception area and restroom facilities.
What We're Looking For:
Required Skills & Abilities
Strong customer service and interpersonal skills
Effective verbal and written communication skills
Knowledge of primary and secondary insurance types, billing, and documentation procedures
Proficiency in Microsoft Office and EMA software and Lightspeed
Ability to stay focused on tasks to be accomplished while working in dynamic situations
Ability to maintain HIPAA confidentiality and professionalism
Confidently and professionally ask for and process financial payments
Education & Experience
High school diploma or equivalent required.
1-2 years of experience in a medical office or customer service role preferred.
Familiarity with HIPAA regulations and healthcare operations.
Additional training or certification in medical office administration is preferre
EQUIPMENT & SOFTWARE OPERATION
The incumbent in this position may operate any/all of the following equipment:
Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth
What We Offer:
Competitive salary and benefits
Health, dental, vision, and ancillary insurance options
401K retirement savings
Paid time off
Professional development opportunities
Supportive and fair work environment
Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you!
#HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
Easy ApplyCustomer Service Representative
Patient service representative job in Nipomo, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1972
Station Address: 460 West Tefft St, Nipomo CA, 93444
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
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