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Patient service representative jobs in Converse, TX
- 554 jobsAll
Patient Service Representative
Patient Care Coordinator
Patient Access Representative
Scheduling Specialist
Associate Customer Service Representative
Patient Representative
Insurance Verification Representative
Associate Customer Service Representative Spanish Bilingual Everyday Banking
Wells Fargo
Patient service representative job in San Antonio, TX
**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! **About this role:** Wells Fargo is seeking an Associate Customer Service Representative in **Everyday Banking** . Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. **In this role you will:** + Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment + Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems + Regularly receive direction from supervisor and escalate questions and issues to more senior employees + Interact with team on basic information, plus internal or external customers **Required Qualifications:** + 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + Bilingual reading, speaking, and listening proficiency in Spanish/English **Desired Qualifications:** + Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues + Ability to execute in a fast paced, high demand, metric driven call center environment + Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy + Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers + Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information + Knowledge, understanding and experience of internet, mobile, and social media technology **Job Expectations:** + Must be able to attend full duration of required training period + This position is not eligible for Visa sponsorship + Ability to work additional hours as needed + Schedule may be eligible for a shift differential under the terms of the shift differential policy + Must work on-site at the location posted + Must complete and pass required language assessment **Training and Work Schedule:** + You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. + Training class starts on 2/9/26 for 7 weeks. Training hours are 8:00 a.m. - 4:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. + We're open 24 hours a day. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. **Compensation:** + Starting rate $20.00 per hour **Posting Location:** + 4101 Wiseman Blvd Bldg. 201 San Antonio, TX 78251 @RWF22 **Posting End Date:** 29 Dec 2025 **_*Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-509998$20 hourly 10d agoPatient Care Coordinator - Kyle, TX
Results Physiotherapy
Patient service representative job in Kyle, TX
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Kyle, TX. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM$26k-38k yearly est. Auto-Apply 2d agoPatient Care Coordinator-San Antonio, TX
Sonova International
Patient service representative job in San Antonio, TX
Estes Audiology, part of AudioNova 5282 Medical Dr. Suite 150 San Antonio, TX 78229 Current pay: $19.00-21.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC$19-21 hourly 8d agoPatient Care Coordinator
Upstream Rehabilitation
Patient service representative job in San Antonio, TX
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Spring Branch, TX Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM$27k-40k yearly est. Auto-Apply 60d+ agoCare Coordinator I Bilingual
Centromed
Patient service representative job in San Antonio, TX
The Care Coordinator I is responsible for providing care coordination services for clients in their assigned group. The Care Coordinator I will assess clients with all care management needs and address any potential barriers to care, to ensure timely diagnosis and treatment. Under direction of the supervisor, the Care Coordinator I will maintain a clinical tracking system to ensure appropriate follow-up, reporting and billing. DUTIES AND RESPONSIBILITIES Demonstrate proficiency and efficiency in processing referrals (specialty care and ancillary services), verifying insurances, and acquiring authorization for services if needed. * Demonstrate proficiency in following up on referrals submitted and retrieving progress notes from specialist in order to close out referral loop and assisting with obtaining second referral if necessary. * Demonstrate proficiency in documenting activities performed on clients in EHR and C3 database, as well as in looking up patient accounts and encounters in the EHR, EPM, and C3 database, using a variety of fields including but not limited to name, birth date, social security number, and account number. * Documents and updates PHI log in EHR when referrals are sent/processed. * Assist in updating to maintain patient demographics in EPM, EHR and C3 database. * Assists providers with follow-up on referral as well as no-shows as directed by providers or contract staff. Assists with obtaining second referral if necessary * Actively responds to phone calls from contractors and/or patients who may be in need of referrals or medical records for patient's continuum of care. * Demonstrate a strong ability to scheduling, rescheduling, and cancelling patient appointments according to established protocols by service line (medical, obstetrics, dental, and behavioral health) and by provider. Maintains faxes received in-patient EHR and acquires provider's signatures for faxes needing provider approval for services provided. Flags charts for alerting staff regarding non-compliance services or needing updates to demographics. Assist clinical teams in patient assessment via receipt of reports or review of charts that show abnormal labs/findings and notify clinicians in the event of an emergency. Demonstrate proficiency in using great customer services skills/ proper phone etiquette when communicating with patients by phone, text messaging system, or by patient portal * Completes daily tasks assigned by Director/Supervisor. * Completes and runs rescreen report to bring clients back into service. * Attend weekly meetings with department. Understands and upholds CentroMed's mission and values relating to ethics, integrity, safety, corporate responsibility and objectives Actively participates in maintaining high levels of excellent customer service internally and externally * Abides by all policies and procedures set forth by CentroMed Ensure the protection and security of all personal, confidential and identifiable information in a professional and responsible manner and carry out all measures to prevent unauthorized disclosures. Demonstrating and maintaining the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA). Assists in training new employees in performing their job duties as requested. Performs all duties in conformance to appropriate safety and security standards. Performs other duties assigned. * Work must be performed on-site as designated. Requirements QUALIFICATIONS: Education: High School diploma or equivalent Medical Assistant certification preferred Experience: Six months experience in a public health care setting preferred. * Strong clerical skills to include keyboarding and a good understanding of * basic math. * Some computer knowledge and use of calculator. * Must possess mental ability to conduct client interviews with a better-thanaverage attention to detail. * Bilingual English/Spanish (preferred).$27k-40k yearly est. 42d agoBilingual Patient Access Representative - Part Time
Texas ENT
Patient service representative job in San Antonio, TX
We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration. Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience. To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care. We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today! Required Education and Experience * High school graduate or equivalent * One year of related experience * Must be Bilingual (Spanish) AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. #IDTexas$27k-36k yearly est. 51d agoBilingual Patient Access Representative - Part Time
Texas ENT Specialists
Patient service representative job in San Antonio, TX
Job Description We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration. Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience. To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care. We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today! Required Education and Experience High school graduate or equivalent One year of related experience Must be Bilingual (Spanish) AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. #IDTexas$27k-36k yearly est. 21d agoVascular Access Specialist
Piccs By Vic LLC
Patient service representative job in San Antonio, TX
Job DescriptionSalary: Perfect opportunity for those wanting to step outside the four walls from bedside nursing. The Vascular Access Specialist (VAS) will be visiting patients at various facilities; therefore must be willing travel to perform patient visits. The VAS will demonstrate responsibility and accountability in the performance and documentation of assessment, reassessment, individualization, and prioritization of the patient's Plan of Care by the department standards. You will perform an overall patient evaluation as a Vascular Access Specialist (VAS). The VAS will evaluate which vascular access device would be in the patient's best interest. The VAS will then discuss the risk and purpose of any PICC Line placement and any homecare needed for the patient. Qualifications: Registered Nurse with current license in the State of Texas Experienced in PICC placements with ultrasound Current American Heart Association Basic Life Support (BLS) Certification Requirements: Maintain valid driver's license Maintain valid auto insurance Maintain professional liability insurance Reliable transportation to travel to patient sites$27k-36k yearly est. 18d agoPatient Finacial Representative Senior
The Temp Plugs
Patient service representative job in San Antonio, TX
Patient Financial Representative Senior- Onsite Monday-Friday 8 hours CHRISTUS Santa Rosa Patient Financial Service Office 4803 NW Loop 410, , San Antonio, TX, 78229 No longer require HS/GED verification - Client submission doc should have merged PDF file with Non clinical cover sheet with formatted resume. No need for Education doc Hospital collections, denials, reimbursement exp is a must Roles & Responsibilities This position is a back up for business office functions, providing work coverage for the various operational work units in the RCBS organization. This includes billing, collections, reimbursement validation, cash posting, mail handling, scanning, sorting, assembly, copying, faxing, and data entry functions. In addition, this position provides training to Associates on RCBS processes as required by the Manager to support new and existing Associates. MAJOR JOB RESPONSIBILITIES Provides back up coverage and support for various positions within RCBS as assigned by the manager Provides coaching and mentoring for associates on transactional processes assigned by the manager And all other duties assigned. Minimum Qualifications Requirements: Healthcare exp is a must have. Prefer minimum of 2 years experience with insurance billing, collections, payment, and reimbursement verification and/or refunds Professional and effective written and verbal communication required. Experience working within a multi-facility hospital business office environment preferred.$28k-35k yearly est. 60d+ agoStandardized Patient (Part-Time)
Cardinal Talent
Patient service representative job in San Antonio, TX
Wears a hospital gown with only undergarments underneath to simulate a real-life patient. Is physically examined by students and faculty as part of the medical student's learning experience. Is video and audio recorded and/or observed live through an observation window or video monitor. Simulates all aspects of health scenarios, including the medical history of the current problem, affect/behavior, and physical findings in a standardized, accurate, and reliable manner. Position Summary The Standardized Patient (SP) is trained to portray the role of a patient, family member, or other to allow student learners to practice physical exam skills, history taking skills, communication skills, and other exercises. The SP will often be physically examined by students and faculty as part of the medical students learning experience. The SP must maintain a professional manner when interacting with students, faculty, supervisors, peers, and UIW partners. The Standardized Patient reports to Clinical Outreach & Standardized Patient Manager. The Standardized Patient (part-time) works on an as needed basis and may work a few times per year or a few times per month. This position is located at University of Incarnate Word's School of Osteopathic Medicine at Brooks City Base in South San Antonio, TX. Physical Demands Ability to lift up equipment (i.e., small mannequin trainer) up to 15 lbs. Ability to remain stationary (sit or lay on examining table) for long periods of time for periods of up to 4 hours or up to 9 hours depending on the OSCE . Preferred Qualifications Prior experience as a standardized patient in a medical school environment.$28k-35k yearly est. 13d agoCustomer Concierge and Scheduling Specialist
General Accounts
Patient service representative job in San Antonio, TX
Benefits: Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Elite Customer Service & Scheduling Specialist Wanted - Join a High-Performance Team! Are you a customer service powerhouse with razor-sharp organizational skills? Do you thrive in a fast-paced environment where every detail matters? If you're ready to be the **driving force behind exceptional client experiences**, we want YOU on our team. Why This Role is Different: Forget the average customer service job-this is next-level. We're looking for a strategic problem solver, a master communicator, and a scheduling genius who can juggle priorities like a pro. You'll be the front-line ambassador, ensuring seamless interactions and flawless coordination, all while delivering **white-glove service** to every client. What You'll Do ✅ Own the customer experience - Every interaction should feel effortless and exceptional. ✅ Master the schedule - You'll coordinate appointments, optimize calendars, and make sure nothing falls through the cracks. ✅ Solve problems before they happen- Anticipate needs, resolve issues, and create stress-free solutions. ✅ Elevate efficiency - Streamline processes, keep things running like a well-oiled machine, and make improvements that wow our clients. Who You Are 🔥 A customer-obsessed professional with a passion for delivering 5-star service. 🧩 A scheduling wizard who sees patterns and creates solutions before anyone else. 💬 A communication pro - Whether over the phone, via email, or in person, you know how to connect. ⚡ A fast thinker with next-level organization skills - Nothing slips past you. 🚀 A proactive problem solver who gets things done with confidence and grace. Why You'll Love Working With Us ✔ A dynamic, high-energy environment where your skills are valued. ✔ Opportunities to grow and innovate - We love fresh ideas! ✔ A supportive, team-driven culture that celebrates wins. ✔ A chance to be part of something bigger - Your work directly impacts our success. If you're ready to take your customer service career to the next level and become an essential part of a team that values excellence, we want to hear from you! 📩 Apply today and show us why you're the perfect fit! Compensation: $20.00 - $24.00 per hour$20-24 hourly Auto-Apply 60d+ agoReferral Coordinator/ Insurance Verification Representative
Medvein Management
Patient service representative job in San Antonio, TX
Join the Winning Team!! Insurance specialists wanted for a busy medical practice. Candidates should have a positive attitude, strong work ethic, and be a team player. Hours: Monday-Friday 7:30am- 4:30pm Essential Functions: Verifies insurance eligibility and benefits of prospects/ referrals and determines rate requirements as it relates to in or out of network coverage on a daily basis in an accurate and timely manner Communicates patient benefits in a timely manner using the appropriate systems and associated software application as found in patient notes, tasks, workflow, email and or phone calls Documents and forwards patient deductible, out-of-pocket expense, life-time maximum, and patient responsibility to agency in an accurate and timely manner Reviewsand replies to urgent requests in a timely and accurate manner Obtains all authorization as needed from payer for services ordered/requested in a timely manner Documents specific details related to the authorization including effective and end dates using the appropriate system and associated software application via patient notes, authorizations, tasks, workflow, phone calls and/or email Maintain patient confidentiality, HIPAA compliance Serves as a liaison between the clinic and the payer on a regular basis Coordinates and communicates within regarding any changes or updates from the payer in a timely manner Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner Problem solves independently before referring issues to the Supervisor/Manager for resolution Performs eligibility and or similar, comparable, or related duties as may be required or assigned Adheres to policies/procedures of organization Ability to maintain regular attendance is an essential function Attend meetings as required Requirements Successful Candidate Should Possess: High-School Diploma with additional certifications and/or experience Basic and advanced insurance knowledge (plans, copays, deductibles, coinsurance, etc.) Medical billing/coding experience Medical procedure authorizations experience or ability to learn Excellent oral and written communication skills Excellent organizational/time management and analytical skills Intermediate to advanced computer skills Mathematical aptitude Self-starter, Team player Ability to prioritize workload and multi-task Attention to detail Demonstrated ability to work independently and as a team player Punctuality, Reliability and Honesty Positive, pleasant attitude, neat appearance and flexibility$29k-34k yearly est. 60d+ agoCare Coordinator
University Health
Patient service representative job in Converse, TX
/RESPONSIBILITIES The Care Coordinator is responsible for coordinating and streamlining the care of patients referred to the Interventional Cardiology Clinic. In this role, you will work closely with multidisciplinary teams, triage referred patients, facilitate timely and appropriate provider scheduling, and ensure continuity of care across outpatient and inpatient settings. The coordinator also serves as a liaison between referring providers, the interventional team, and patients, while supporting program growth through outreach and data management. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full-time hospital experience preferred. Work experience in cardiovascular or interventional cardiology nursing preferred. Strong knowledge of cardiac procedures, terminology, and clinical workflow. Familiarity with catheterization lab operations, cardiovascular imaging, and post-procedure. Prior experience with patient navigation or care coordination in a cardiology setting preferred. Proficiency in Epic or other major EHR systems preferred. LICENSURE/CERTIFICATION Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. Case Manager Certification (CCM or ANCC) is highly desirable.$29k-35k yearly est. 5d agoPatient Access Coordinator - PRN
Schertz Cibolo Emergency Clinic
Patient service representative job in Schertz, TX
RESPONSIBILITIES: The Patient Access Coordinator (Front Office Staff) is the first point of contact with patients and serves one of the most important functions in our facilities. The Patient Access Coordinator will courteously and professionally greet patients and obtain accurate demographic and insurance information for registration. This position will work in harmony with clinical staff to ensure each patient is given the highest level of customer service and every staff member is treated with the utmost respect. The will carry-out his/her duties by adhering to the highest standard of ethical and moral conduct and fully support the mission, vision, and values of the Company. • Demonstrates ability to effectively communicate (written & oral) with individuals and groups of various backgrounds and educational levels in high stress situations. • Demonstrates ability to manage multiple, changing priorities in an effective and organized manner, under stressful demands while maintaining exceptional customer service. • Obtains complete and accurate demographic, insurance and financial data to complete registration. • Updates and maintains patient database according to established procedures. • Completes and balances all daily transaction paperwork . • Maintains an open line of communication with all team members. • Maintains consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures. QUALIFICATIONS EDUCATION AND EXPERIENCE: • High school diploma or equivalent is required; some college is preferred. • Minimum of two years of face to face customer service experience is required. • Current BLS for the Healthcare Provider. Must have a current card from an American Heart Association (AHA) recognized course. • Experience providing customer service to patients and their families is preferred. • Experience working in an Emergency Department is preferred. • Experience working with patient records and charts and an understanding of insurance plans is preferred. SKILLS AND ATTRIBUTES: • Ability to incorporate excellent customer service skills in dealing with patients, personnel, physicians, and peers. • Must be self-driven and possess the ability to work in teams with minimal daily supervision. • Ability to work in a fast-paced, professional environment. • Ability to communicate in a clear, concise, and organized manner and interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • Proficiency in Microsoft Office is required. **This position is PRN and full time. You must be flexible to work day and night shift.**$27k-35k yearly est. 60d+ agoPatient Access Specialist - FT night shift
Baptist Emergency Hospital
Patient service representative job in San Antonio, TX
About Us HIGHLIGHTS SHIFT: Night Shift (7pm-7am) JOB TYPE: Full-time FACILITY TYPE: 22 bed Small-Format Hospital (14 ER, 8 Inpatient) We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Essential Job Functions Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff Provide and obtain signatures on required forms and consents Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system Obtain insurance authorizations as required by individual insurance plans where applicable Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion Scan all registration and clinical documentation into the system and maintain all medical records Assist with coordinating the transfer of patients to other hospitals when necessary Respond to medical record requests from patients, physicians and hospitals Maintain cash drawer according to policies Maintain log of all patients, payments received, transfers and hospital admissions Maintain visitor/vendor log Other Job Functions Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff Receive deliveries including mail from various carriers and forward to appropriate departments as needed Notify appropriate contact of any malfunctioning equipment or maintenance needs Attend staff meetings or other company sponsored or mandated meetings as required Assist medical staff as needed Perform additional duties as assigned Basic Qualifications High School Diploma or GED, required 2 years of patient registration and insurance verification experience in a health care setting, preferred Emergency Department registration experience, strongly preferred Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred. Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date. We can recommend jobs specifically for you! Click here to get started.$28k-33k yearly est. Auto-Apply 15h agoPatient Care Coordinator - Hospice
Gonzaba Medical Group
Patient service representative job in San Antonio, TX
Job Details 933 Plaza MSO - Pleasanton Rd. - San Antonio, TX Full Time HospiceDescription Establishes, maintains and closes patient medical records according to regulations. Responsible for obtaining all necessary signatures from physicians, staff and others as necessary for authorizations, certifications, doctor's orders and release of information from hospice to other parties. Audits medical records in accordance to written criteria including all required documentation, authorizations and necessary signatures. Purges medical records one year after date of final discharge. Performs secretarial duties related to screening calls and facilitating communication for Director of Nurses and Clinical Service Managers and other staff between patients, families, and other companies. Keeps daily schedule for all team members. Enters patient care information into data base, monitors event tracking including recertification dates, and provides back up documentation to the Director of Nurses and Billing Department as requested. Prepares , Organizes and attends weekly team meetings. Orders DME, maintains records of order, tracks delivery dates and notifies the vendor of patient death or discharge and coordinates the pick-up of equipment. Enters patient care data on computer when needed. Provides relief for other hospice Admin Support staff. Monitors event tracking including recertification dates and provides back up documentation to the Director of Nurses and Billing Department as requested. Completes all job duties in a manner that meets the accepted standards of practice and the La Diferencia Hospice Policies and Procedures. Contributes to achieving the company's mission. Works collaboratively with others to achieve goals. Quality Improvement Participates in the quality assessment and performance improvement program. Participates in hospice in-service trainings. Professional Development Engages in on-going self-development plan to build personal leadership skills, organizational knowledge, and enhance knowledge of the industry. Identifies and addresses skill and/or knowledge gaps to fulfill job responsibilities. Seeks opportunities to network with colleagues, share experiences, willingness to provide direct support, solicit feedback and exchange ideas. Develops and achieves professional growth goals and objectives and reviews with supervisor. Qualifications Qualifications: Three years hospice experience preferred. Medical Terminology familiarity. Excellent communication, typing and phone skills. Excellent computer skills.$29k-35k yearly est. 60d+ agoScheduling Specialist - PRN - Baptist M&S Imaging Administrative Office
United Surgical Partners International
Patient service representative job in San Antonio, TX
Responsible for scheduling and pre-registering patients for imaging procedures. Communicates all relevant information and preparation instructions to the patient. IS IN OFFICE, NOT REMOTE. Shift Schedule: Day Shift Hours: Varies High school diploma or GED Professional telephone etiquette and customer service skills Medical Office and/or medical insurance experience preferred Microsoft Office$28k-42k yearly est. 50d agoAssociate Customer Service Representative Spanish Bilingual Everyday Banking
Wells Fargo Bank
Patient service representative job in San Antonio, TX
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual reading, speaking, and listening proficiency in Spanish/English Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Must complete and pass required language assessment Training and Work Schedule: You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training class starts on 2/9/26 for 7 weeks. Training hours are 8:00 a.m. - 4:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open 24 hours a day. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Compensation: Starting rate $20.00 per hour Posting Location: 4101 Wiseman Blvd Bldg. 201 San Antonio, TX 78251 @RWF22 Posting End Date: 29 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.$20 hourly 7d agoCare Coordinator PRN
University Health
Patient service representative job in Seguin, TX
/RESPONSIBILITIES Perform expert leadership skills in the management of staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g., CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years of recent, full-time hospital or clinic experience are required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. External applicants must have at least two (2) years in an equivalent management capacity. LICENSURE/CERTIFICATION A current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.$29k-35k yearly est. 5d agoScheduling Specialist - Centralized Scheduling - Baptist M&S Imaging
United Surgical Partners International
Patient service representative job in San Antonio, TX
Responsible for scheduling and pre-registering patients for imaging procedures. Communicates all relevant information and preparation instructions to the patient. IS IN OFFICE, NOT REMOTE. High school diploma or GED Professional telephone etiquette and customer service skills Medical Office and/or medical insurance experience preferred Microsoft Office MWW$28k-42k yearly est. 10d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Converse, TX?
The average patient service representative in Converse, TX earns between $26,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Converse, TX
$31,000
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