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Patient service representative jobs in Florida Ridge, FL - 236 jobs
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Life Insurance Specialist - Vero Beach, FL
The Auto Club Group
Patient service representative job in Vero Beach, FL
$2,500 Sign-On Bonus Payment Terms: $1000 paid after 30 days of employment, $1500 paid after 90 days of employment. Join America's most trusted brand with over 100 years of service HOW WE REWARD OUR EMPLOYEES UNLIMITED Income Potential *Average Earnings $75,000 - $100,000 (base plus commissions) Pay Structure * UNLIMITED LEADS, at no cost * Elevated tiered commissions for the first 12 months * Annual Base Pay $29,000 (non-exempt, eligible for overtime) ACG offers excellent and comprehensive benefits packages: * Medical, dental and vision benefits * 401k Match * Paid parental leave and adoption assistance * Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays * Paid volunteer day annually * Tuition assistance program, professional certification reimbursement program and other professional development opportunities * AAA Membership * Discounts, perks, and rewards and much more Why Choose AAA The Auto Club Group (ACG) * Lead generation of 14+ million members * Access to unlimited walk-in traffic and referrals * Online lead generation * Annual Sales Incentive Trip A DAY IN THE LIFE of a Field Life Agent The Auto Club Group is seeking a Field Life Agent who will customarily and regularly be engaged in outside sales activities away from their assigned AAA branch. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members. * Solicit and sell Life & Health insurance and Annuity products under minimal supervision primarily within ACG branch location. * Thorough knowledge of various product features and marketing and sales techniques, achieve established sales goals. * Develop leads and prospects for new accounts through various marketing activities (outbound/inbound phone calls, mailings, referrals, networking, website, seminars, etc.) * Prepare proposals, and close sales of Life, Health, Annuity, Membership, and Financial Services products. * Complete appropriate applications, forms and follow internal processing procedures to ensure transactions are handled in accordance with company policies and practices. * Work collaboratively with others in the Branch to reach business goals, maximize leads, sales opportunities and take advantage of cross-sell opportunities. * Assist Underwriting and Brokerage Departments in satisfying requirements. * Respond to customer inquiries and problems and ensure sound sales practices are used. * Prepare reports documenting prospecting and sales activities, maintain specified production standards and persistency levels for all required products. What it's like to work for The Auto Club Group: * Serve our members by making their satisfaction our highest priority * Do what's right by sustaining an open, honest and ethical work environment * Lead in everything we do by offering best-in-class products, benefits and services * ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable WE ARE LOOKING FOR CANDIDATES WHO * Possession of valid State Life Sales licenses * Ability to take and pass LUTC or CLU coursework * Maintain Life and Health licenses required to sell products * Possession of a valid State driver's license * Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products Education * High School diploma or equivalent Work Experience * Minimum of 2 years' experience with a proven record of successfully soliciting and selling life insurance products * Experience selling intangible products Successful candidates will possess: * Strong working knowledge of Life Insurance and Annuity products and services * Ability to listen to and analyze customer needs and make recommendations to customers that best fit customers' needs and to promote a positive Member experience. * Effectively communicate complex information with prospective clients in a clear manner * Ability to prepare proposals and conduct closing interviews to sell Life and Annuity products. * Assessing and reflecting customer insurance requirements consistent with company standards when writing policies * Ability to perform mathematical calculations to determine premiums and values of Life insurance and financial products * Ability to build and maintain strong relationships with customers * Prospecting and developing new sales opportunities and meeting production requirements * Ability to work collaboratively with all team members to attain business goals. * Strong communication skills with others in the Branch to keep partners and branch management informed on sales and the disposition of any partner generated leads * Understands and can articulate to customers the tax and legal impacts the products have on Members * Strong organization, planning, time management and administrative skills * Representing Auto Club Life in a professional and positive manner * Safely operating a motor vehicle to travel to various locations to attend meetings or community events * Proficient writing skills to compose routine correspondence * Working independently with minimal supervision * Good PC skills including working knowledge of word processing, spreadsheet, presentation, and email. Work Environment * Works in a temperature-controlled office environment. * Limited travel required for community events, with exposure to road hazards and temperature extremes Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.$25k-30k yearly est. 4d agoFALCONCARE MAINTENANCE REP
Dassault Falcon
Patient service representative job in Melbourne, FL
Soar With Us! Dassault Falcon Jet proudly provides competitive pay, quality benefits, and programs that support your career advancement and personal development. Our benefits are designed to support you and your family's health and wellbeing, help you secure a strong financial future, and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest, and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! Why Join Us? Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations. Growth Opportunities: We support your professional development and offer opportunities for advancement. Collaborative Environment: Work with a team of dedicated professionals who are passionate about aviation. Ready to soar with us? Apply now and be a part of our mission to support the world's greatest business jets! Job Summary: The FalconCare Maintenance Representative will provide on location oversight of maintenance being performed on FalconCare covered aircraft. This includes making recommendations with respect to cost effective repair options while ensuring that Dassault Falcon Jet (DFJ) meets its contractual support obligations to these programs. Negotiate with service providers as necessary to resolve any invoicing disputes. Responsible for customer follow-up to ensure timely resolution of any invoicing or coverage disputes and to control associated costs Principal Duties: Provide on location oversight of maintenance being performed on FalconCare covered aircraft Provide answers to questions regarding FalconCare, warranty and commercial program coverage Recommend cost effective repair options while ensuring DFJ meets contractual support obligations to programs Assist review and processing of FalconCare and warranty invoices Negotiate with service providers to resolve invoicing disputes Responsible for customer follow-up to ensure timely resolution of invoicing/coverage disputes and to control associated costs Analyze expense elements to focus company attention on cost saving areas Coordinate/assist as needed with support personnel (Spares Account Reps, Field Service Reps, Help Desk, and Service Engineering) to ensure proper level of customer support Provide training to customers and service center personnel on FalconCare and warranty processes Non-Principal Duties: Make recommendations for increased dispatch reliability and cost efficient maintenance Work with authorized service centers in establishment of new flat rates and periodic review and updating of existing flat rates for scheduled inspections and frequently seen tasks Review in-service aircraft prior to enrollment Other duties as assigned by management Minimum Qualifications: FAA A&P license required Minimum of five (5) years of hands-on technical experience on corporate aircraft, preferably Falcons Minimum of two (2) years of experience in a customer facing position with proven ability to effectively communicate with customers and address their concerns Solid understanding of business; make sound financial decisions in maintenance, warranty and aircraft repairs Able to handle multiple tasks and coordinate with multiple groups to keep schedules and deadlines Excellent PC and Microsoft Office skills Self-starter who takes initiative and works well with minimal supervision Excellent verbal and written communication skills with ability to effectively interact with staff/customers Additional Desired Qualifications: Aviation Management experience BS degree in Aviation related studies Basic knowledge of accounting and budgeting principles Working Conditions: Office/hangar environments Occasional travel for meetings with customers, vendors and Dassault in France Occasional travel to various service centers to oversee maintenance Occasional overtime/weekend work to meet deadlines Compensation and Benefits The compensation for this position typically falls between $85,000 and $95,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.$85k-95k yearly 43d agoPatient Services Representative
Florida Vision Institute
Patient service representative job in Jupiter, FL
Job Description Florida Vision Institute seeks a motivated, patient-focused, and team-oriented Patient Service Representative to join our multi-specialty ophthalmology practice in Jupiter, Florida. Enjoy excellent work hours, enjoy time off on major holidays, a comprehensive benefits package, a supportive team environment, and clear career advancement opportunities. Ideal candidates have knowledge of vision insurance and at least one year of medical front desk experience, preferably in optometry or ophthalmology. This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Florida Vision Institute is a multi-subspecialty eye care practice composed of fellowship-trained board-certified ophthalmologists in every sub-specialty of ophthalmology. Our goal is to provide each patient with the latest in comprehensive eye care in an efficient, patient-friendly private practice environment. We are committed to customer service and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices and take pride in being a member of our team. We strongly believe that the way our patients and customers are treated by our employees is as important as the services provided by the doctor. All of us at Florida Vision Institute are committed to inclusion and diversity. We believe today more than ever; it isn't speaking the words, but starts with a culture of service, caring and listening and we would thoroughly enjoy meeting with you and discussing our employment opportunities. The Patient Services Representative will perform routine clerical and administrative work including greeting and assisting patients, insurance verification, management of appointment schedule and accurate record-keeping. The PSR has a significant role as you serve as the initial point of contact and make the first impression on all patients visiting the office. This is especially important in a medical environment where people may be apprehensive. Effective execution of this role will require the ability to multitask and respond to the needs of the patients and other staff efficiently and calmly. Responsibilities Greet and welcome all patients and visitors upon arrival to clinic Follow all practice policies and procedures for thorough and complete check-in and check-out process Utilize multiple methods of data collection including paper, electronic, kiosk, and web-based applications Confirm that accurate patient demographic and insurance information has been collected and update if necessary Confirm insurance eligibility and verify active and participating coverage Accurately calculate and collect patient copayments, deductibles, and due balances Schedule return appointments and set up reminder notifications Professionally assist doctor, staff, patients and visitors Maintain confidentiality of all doctors, staff and patient information Responsible for keeping the reception area clean and organized Assist with maintaining proper inventory levels of retail items (if applicable) Answer inbound and outbound phone calls with appropriate telephone etiquette Handle sensitive information in a confidential manner Execute duties of position in a professional and courteous manner Accept incoming packages/postal mail including insurance mail, patient correspondence, interoffice mail, and direct to appropriate internal recipients Must be willing to travel between locations to support front office operations (only applicable for multi-location practices) Must be willing to work early mornings, late evenings, and weekends as required to support business needs Other duties as assigned Qualifications High school diploma or equivalent is required Must be compassionate and can establish confidence and trust with patients Must have the ability to remain calm and professional under pressure or stress Highly energetic with a positive attitude Attention to detail Possess strong written and verbal communication skills Create and maintain positive interpersonal relationships Ability to perform as part of a team as well as work independently One or more years' experience working in a medical practice preferred Knowledge of medical and vision and insurances preferred Basic computer knowledge required Experience with NextGen, Microsoft, Clearwave preferred In Turn We Will Provide: Benefits to full-time team members that include comprehensive medical, dental and optical coverage, 401k and short- and long-term disability. Company paid life insurance. Paid holidays and generous paid time off. Paid parking where applicable. Team oriented working environment where you are heard and respected. Clear career ladder opportunities. ESP#1$30k-35k yearly est. 10d agoPatient Service Representative
Radnet
Patient service representative job in Jupiter, FL
Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. Schedule: Monday-Friday 12:30pm-9:00pm. A $5 shift differential applies after 5pm. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.$28k-32k yearly est. 3d agoPatient Service Representative
Us Tech Solutions
Patient service representative job in Melbourne, FL
+ The Patient Service Representative is the check in and check out receptionist in a medical office clinic. + The PSR greets patients, verifies insurance information, collects co-pay and payment information, makes follow up appointments, answers the phone, + Assists the front office Team Lead with administrative tasks and referrals or prior authorizations from insurance companies. + Dress: Black Polo Shirt and Khaki dress pants. **Experience:** + 1 year of experience in either clerical role or healthcare environment. **Skills:** + EPIC **Education:** + High School Diploma/GED **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.$28k-33k yearly est. 60d+ agoPATIENT SERVICE REPRESENTATIVE I
The Brevard Health Alliance Inc.
Patient service representative job in Melbourne, FL
Job Description Come launch the next step in your career where America launched its Space Program. Brevard Health Alliance, Brevard County's only Federally Qualified Health Center, is currently recruiting for a PATIENT SERVICE REPRESENTATIVE to join us in the heart of Brevard County's Space Coast. Since 2005 our focus has been on putting the “community” in Community Health while delivering healthcare to more than 60,000 unique patients annually. Brevard Health Alliance offers competitive salaries, a comprehensive hiring package that includes Medical, Dental, Vision, Short and Long-term Disability Coverage and a 401K with company match, a generous personal leave program, a National Health Service Corps (NHSC) Approved Site for Loan Repayment and Qualified Employer for Public Service Loan Forgiveness, tuition assistance for continuing education, professional development, and the opportunity for upward mobility. We are expanding, we are growing. If you would like the genuine opportunity to make a profound difference in the delivery of primary care and community health, we invite your interest and application after reviewing the specifics and requirements for the PATIENT SERVICE REPRESENTATIVE listed below. POSITION SUMMARY Patient Service Representatives (PSR I) provide superior quality, competitive value, and outstanding service by providing exceptional administrative support to clinical staff. The PSR I ensures that patients receive excellent customer service support when they arrive to clinics to check in for their appointments. GENERAL EDUCATION REQUIREMENTS High School Diploma or General Equivalency/Educational Diploma (GED) and 1-year experience in customer service. Previous experience in a medical office or healthcare environment preferred. ADDITIONAL QUALIFICATIONS • Ability to multi-task • Customer service and/or medical front office experience • Good interpersonal and communication and organizational skills • Ability to read and write at high school level • Ability to use or operate computer, copy machine, typewriter, and fax machine • Ability to maintain confidentiality at all times and follow Brevard Health Alliance's confidentiality guidelines • Ability to use Microsoft Office applications • Typing requirement of 40 words per minute • Must be able to speak and understand the English language • Knowledge of medical terminology is preferred • Ability to work well in a team environment, remains motivated, is self-directed, and demonstrates initiative PRIMARY ACCOUNTABILITIES General Reception Duties • Greets and assists patients in a timely, professional, and courteous manner with a willing and helpful attitude, ascertain purpose of visit, and direct them to appropriate staff if necessary • Answers telephones properly, courteously and tactfully dealing with the public, physicians, and outside businesses; determines sense of urgency and assists caller to the best of ability, routing call to appropriate party for assistance; take complete and accurate messages for area personnel not available • Schedules and confirm patient appointments or follow up visits in person and via telephone in the electronic medical record (EMR) system • Documents calls, if necessary, in patient file. Respond to phone messages in a timely manner • Performs reminder calls for patient appointments and verify the insurance status/financial eligibility of each patient • Deals with complaints effectively • Takes ownership and represents Brevard Health Alliance's mission and organizational goals established by the executive committee. These include, but are not limited to: Productivity, Quality, Patient Satisfaction, and Employee Retention. It is the duty of each BHA employee to incorporate these goals into all daily work routines and strive to achieve and surpass all goals by working as a team. The mission and goals of BHA will be incorporated into each associate's Key Performance Indicators and will be evaluated on a monthly and quarterly basis. General Clerical Duties • Check out all patients as per the terms of their insurance company rules. Ensure charge is entered in the electronic medical record (EMR) system and co-pay is collected at time of service • Maintains patient flow by checking in patient in a timely manner; verify address and phone number is current in the electronic medical record (EMR) system • Assists with area clerical duties such as typing, photocopying, filing, scanning, and faxing documents, medical records, reports, and other materials • Prints, sorts, and organizes paperwork, reports and/or materials to be sent out. Prepare outgoing correspondence to include folding, stuffing, and postage stamping; mail/send out or distribute paperwork, reports and/or materials • Ensures patient picture is in the EMR system and updated • Maintains cash drawer and reconcile daily payments posted to patient accounts • Assists with maintaining a clean work area • Ensures front door is unlocked/locked at the beginning and end of each day • Complete and file daily Insurance Verifications • Perform other related duties as assigned$28k-32k yearly est. 7d agoPatient Services Specialist II (Primary Care, Vero Beach)
Nemours
Patient service representative job in Vero Beach, FL
Nemours is seeking a Patient Services Specialist II (Primary Care - Vero Beach), FULL-TIME, to join our Primary Care team in Vero Beach, Florida. Nemours primary care practices provide a kid-friendly, family-centered pediatric primary care experience for families in Central Florida. With 20 primary care and 3 urgent care practices conveniently located throughout the region, we provide quality, professional pediatric services with special attention on preventive care and whole-child wellness. This position is responsible for: To perform as a customer service representative for assigned divisions accurately obtaining and entering all essential information needed to complete registration and scheduling processes following standard business practices. Provide service to internal and external customers as a member of the clinic team. Customer service: answer phone lines in a prompt and courteous manner, triage call and handle appropriately. Registration: collect, maintain and ensure accuracy of information through the use of standard business practices. Coordinate all necessary paperwork for registration, scheduling, and appointment. Financial: collect, verify and maintain patient insurance information, including authorizations and referrals. Collect co- pays, deductible, co-insurance and balances on accounts. End of day balancing. Scheduling: understanding visit types, templates and fundamentals of how to efficiently schedule an office visit. Manage no-show and cancelation process. Confirm appointments with patient/guardian. Prepare charts with the appropriate paperwork for the physician visit. Communication: triage and manage electronic communication daily. Scan all new paperwork into EMR or place in patient chart. Scan incoming mailed and faxed patient results into EMR and task the physician responsible for reviewing OR place information with patient chart and for provider to review. Check in and checkout patients in office. Coordinates the release of information and medical record process. Process all incoming and outgoing medical record requests. Ensures coding information is complete on billing documents. All other duties as assigned by supervisor. Job Requirements High School Diploma required. Specialized (1 year of training beyond high school). Minimum of one (1) to three (3) years' experience preferred. Customer Service and Healthcare experience preferred. Medical Office/Call Center experience preferred. Travel to other primary care locations as needed for coverage is required. What We Offer Competitive base compensation in the top quartile of the market Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement Comprehensive benefits: health, life, dental, vision Mortgage assistance, relocation packages and 403B with employer match Licensure, CME and dues allowance Not-for-profit status; eligibility for Public Service Loan Forgiveness For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure. Located in Orlando, Fla., Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve; we also provide specialty outpatient care in several clinics located throughout the region. #LI-MW1 About Us Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income. As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever. Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families. To learn more about Nemours Children's and how we go well beyond medicine, visit us at *************** .$25k-32k yearly est. 8d agoPatient Services Specialist II (Primary Care, Vero Beach)
Nemours Foundation
Patient service representative job in Vero Beach, FL
Nemours is seeking a Patient Services Specialist II (Primary Care - Vero Beach), FULL-TIME, to join our Primary Care team in Vero Beach, Florida. Nemours primary care practices provide a kid-friendly, family-centered pediatric primary care experience for families in Central Florida. With 20 primary care and 3 urgent care practices conveniently located throughout the region, we provide quality, professional pediatric services with special attention on preventive care and whole-child wellness. This position is responsible for: To perform as a customer service representative for assigned divisions accurately obtaining and entering all essential information needed to complete registration and scheduling processes following standard business practices. Provide service to internal and external customers as a member of the clinic team. * Customer service: answer phone lines in a prompt and courteous manner, triage call and handle appropriately. * Registration: collect, maintain and ensure accuracy of information through the use of standard business practices. * Coordinate all necessary paperwork for registration, scheduling, and appointment. * Financial: collect, verify and maintain patient insurance information, including authorizations and referrals. * Collect co- pays, deductible, co-insurance and balances on accounts. End of day balancing. * Scheduling: understanding visit types, templates and fundamentals of how to efficiently schedule an office visit. Manage no-show and cancelation process. Confirm appointments with patient/guardian. Prepare charts with the appropriate paperwork for the physician visit. * Communication: triage and manage electronic communication daily. Scan all new paperwork into EMR or place in patient chart. Scan incoming mailed and faxed patient results into EMR and task the physician responsible for reviewing OR place information with patient chart and for provider to review. Check in and checkout patients in office. * Coordinates the release of information and medical record process. Process all incoming and outgoing medical record requests. * Ensures coding information is complete on billing documents. * All other duties as assigned by supervisor. Job Requirements * High School Diploma required. * Specialized (1 year of training beyond high school). * Minimum of one (1) to three (3) years' experience preferred. * Customer Service and Healthcare experience preferred. * Medical Office/Call Center experience preferred. * Travel to other primary care locations as needed for coverage is required. What We Offer * Competitive base compensation in the top quartile of the market * Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement * Comprehensive benefits: health, life, dental, vision * Mortgage assistance, relocation packages and 403B with employer match * Licensure, CME and dues allowance * Not-for-profit status; eligibility for Public Service Loan Forgiveness * For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure. Located in Orlando, Fla., Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve; we also provide specialty outpatient care in several clinics located throughout the region. #LI-MW1$25k-32k yearly est. Auto-Apply 8d agoPatient Services Specialist II (Primary Care, Vero Beach)
The Nemours Foundation
Patient service representative job in Vero Beach, FL
Nemours is seeking a Patient Services Specialist II (Primary Care - Vero Beach), FULL-TIME, to join our Primary Care team in Vero Beach, Florida. Nemours primary care practices provide a kid-friendly, family-centered pediatric primary care experience for families in Central Florida. With 20 primary care and 3 urgent care practices conveniently located throughout the region, we provide quality, professional pediatric services with special attention on preventive care and whole-child wellness. This position is responsible for: To perform as a customer service representative for assigned divisions accurately obtaining and entering all essential information needed to complete registration and scheduling processes following standard business practices. Provide service to internal and external customers as a member of the clinic team. Customer service: answer phone lines in a prompt and courteous manner, triage call and handle appropriately. Registration: collect, maintain and ensure accuracy of information through the use of standard business practices. Coordinate all necessary paperwork for registration, scheduling, and appointment. Financial: collect, verify and maintain patient insurance information, including authorizations and referrals. Collect co- pays, deductible, co-insurance and balances on accounts. End of day balancing. Scheduling: understanding visit types, templates and fundamentals of how to efficiently schedule an office visit. Manage no-show and cancelation process. Confirm appointments with patient/guardian. Prepare charts with the appropriate paperwork for the physician visit. Communication: triage and manage electronic communication daily. Scan all new paperwork into EMR or place in patient chart. Scan incoming mailed and faxed patient results into EMR and task the physician responsible for reviewing OR place information with patient chart and for provider to review. Check in and checkout patients in office. Coordinates the release of information and medical record process. Process all incoming and outgoing medical record requests. Ensures coding information is complete on billing documents. All other duties as assigned by supervisor. Job Requirements High School Diploma required. Specialized (1 year of training beyond high school). Minimum of one (1) to three (3) years' experience preferred. Customer Service and Healthcare experience preferred. Medical Office/Call Center experience preferred. Travel to other primary care locations as needed for coverage is required. What We Offer Competitive base compensation in the top quartile of the market Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement Comprehensive benefits: health, life, dental, vision Mortgage assistance, relocation packages and 403B with employer match Licensure, CME and dues allowance Not-for-profit status; eligibility for Public Service Loan Forgiveness For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure. Located in Orlando, Fla., Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve; we also provide specialty outpatient care in several clinics located throughout the region. #LI-MW1$25k-32k yearly est. Auto-Apply 8d agoDental Patient Coordinator
Vero Beach Dental Spa Pa
Patient service representative job in Vero Beach, FL
Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Health insurance Elevate YOUR Career with Vero Dental Spa! We're looking for a Dental Patient Coordinator SUPERSTAR to join our well-established, growing practice. We specialize in General, Cosmetic, Reconstruction, and Implant Dentistry, delivering exceptional care in a spa-like environment. If you thrive in a fast-paced dental setting, love building patient relationships, and take pride in organization and excellence then this role is for you! Key Responsibilities: Manage and optimize hygiene scheduling and patient appointments Verify patient insurance coverage and benefits Coordinate patient care between hygienists and dentists Maintain accurate patient records and continuing care tracking Monitor hygiene department performance and track KPIs Handle patient check-in and check-out Process financial transactions and insurance claims Manage new patient leads Implement patient recall and reminder systems Follow up with overdue patients to schedule appointments Audit patient charts for accuracy and completeness Ensure full compliance with HIPAA guidelines Ideal Candidate: Excellent communication and customer service skills Highly detail-oriented and organized Positive attitude with a strong work ethic Dental Experience Required Benefits Package Competitive compensation with performance bonuses Health Insurance Vacation and Well Days Uniform allowance Dental care Team lunches Ongoing training, coaching, and mentorship Hours: Monday Thursday: 8:00 AM 5:00 PM Friday: 8:00 AM 1:00 PM *Please submit your resume and cover letter for immediate consideration. Learn more about us at VeroDentalSpa.com$30k-38k yearly est. 16d agoPatient Care Coordinator
Smile Brands
Patient service representative job in Palm Bay, FL
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) M-F 8-5 Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************$28k-36k yearly est. Auto-Apply 2d agoPatient Advocate Part-Time (Medical Cannabis)
Ayr Wellness
Patient service representative job in Palm Bay, FL
Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets. At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next. The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success. For more information, please visit ******************** Job Summary The Patient Advocate is responsible for providing our customers with an extraordinary experience. Through meaningful interaction and knowledgeable answers, the Patient Advocate fosters an environment that is compassionate, genuine, and respectful. Patient Advocates are expected to contribute to making their Dispensary a climate which encourages forward thinking, embraces inclusion, and practices generosity of spirit. Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities * Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered. * Ensures customer questions or concerns are resolved quickly and completely. Communicates any requests or unresolved concerns to management immediately. * Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies. * Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a "Customer first" acuity. * Meets/exceeds day to day sales metrics by following the customer experience selling cycle with tailored product suggestions. This includes meeting individual and team centric sales targets within each dispensary. * Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards. * Assists is fostering a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for "everything cannabis". * Performs other duties as assigned by the Manager and/or Store Lead. * Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready. Qualifications * Must stay current and adhere to all policies and regulations of the state cannabis agency. * Must meet age requirement as outlined by state cannabis agency. * Able to pass all background checks as required by state cannabis agency. * Able to accommodate scheduling that may include varied shifts, weekends and holidays. * Maintain regular and punctual attendance. Education High school diploma/GED required Experience * 1-3 years' experience working in a cannabis retail setting preferred * Prior customer service experience in a hospitality, pharmacy, customer services or retail environment. Knowledge, Skills, and Abilities Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation. Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth. Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything. Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good. Direct reports No direct reports Working conditions * Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures. * Involves frequent contact with staff, vendors, and customers. Work may include dealing with law enforcement and occasional State inspectors. Physical requirements * The person in this position frequently communicates with customers and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings. * Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machines. * The person in this position must be able to remain in a stationary position when checking in customers or when operating the register. * Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary. * Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.$30k-38k yearly est. Auto-Apply 60d+ agoPatient Service Representative
Radnet
Patient service representative job in Stuart, FL
Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. Schedule: Monday - Friday, 9:00am-5:30pm You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.$28k-32k yearly est. 22d agoPatient Service Representative
Us Tech Solutions
Patient service representative job in Malabar, FL
+ The Patient Service Representative is the check in and check out receptionist in a medical office clinic. + The PSR greets patients, verifies insurance information, collects co-pay and payment information, makes follow up appointments, answers the phone, + Assists the front office Team Lead with administrative tasks and referrals or prior authorizations from insurance companies. **Experience:** + 1 year of experience in either clerical role or healthcare environment. **Skills:** + EPIC **Education:** + High School Diploma/GED **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.$28k-33k yearly est. 60d+ agoPATIENT SERVICE REPRESENTATIVE I
Brevard Health Alliance
Patient service representative job in Melbourne, FL
Come launch the next step in your career where America launched its Space Program. Brevard Health Alliance, Brevard County's only Federally Qualified Health Center, is currently recruiting for a PATIENT SERVICE REPRESENTATIVE to join us in the heart of Brevard County's Space Coast. Since 2005 our focus has been on putting the "community" in Community Health while delivering healthcare to more than 60,000 unique patients annually. Brevard Health Alliance offers competitive salaries, a comprehensive hiring package that includes Medical, Dental, Vision, Short and Long-term Disability Coverage and a 401K with company match, a generous personal leave program, a National Health Service Corps (NHSC) Approved Site for Loan Repayment and Qualified Employer for Public Service Loan Forgiveness, tuition assistance for continuing education, professional development, and the opportunity for upward mobility. We are expanding, we are growing. If you would like the genuine opportunity to make a profound difference in the delivery of primary care and community health, we invite your interest and application after reviewing the specifics and requirements for the PATIENT SERVICE REPRESENTATIVE listed below. POSITION SUMMARY Patient Service Representatives (PSR I) provide superior quality, competitive value, and outstanding service by providing exceptional administrative support to clinical staff. The PSR I ensures that patients receive excellent customer service support when they arrive to clinics to check in for their appointments. GENERAL EDUCATION REQUIREMENTS High School Diploma or General Equivalency/Educational Diploma (GED) and 1-year experience in customer service. Previous experience in a medical office or healthcare environment preferred. ADDITIONAL QUALIFICATIONS * Ability to multi-task * Customer service and/or medical front office experience * Good interpersonal and communication and organizational skills * Ability to read and write at high school level * Ability to use or operate computer, copy machine, typewriter, and fax machine * Ability to maintain confidentiality at all times and follow Brevard Health Alliance's confidentiality guidelines * Ability to use Microsoft Office applications * Typing requirement of 40 words per minute * Must be able to speak and understand the English language * Knowledge of medical terminology is preferred * Ability to work well in a team environment, remains motivated, is self-directed, and demonstrates initiative PRIMARY ACCOUNTABILITIES General Reception Duties * Greets and assists patients in a timely, professional, and courteous manner with a willing and helpful attitude, ascertain purpose of visit, and direct them to appropriate staff if necessary * Answers telephones properly, courteously and tactfully dealing with the public, physicians, and outside businesses; determines sense of urgency and assists caller to the best of ability, routing call to appropriate party for assistance; take complete and accurate messages for area personnel not available * Schedules and confirm patient appointments or follow up visits in person and via telephone in the electronic medical record (EMR) system * Documents calls, if necessary, in patient file. Respond to phone messages in a timely manner * Performs reminder calls for patient appointments and verify the insurance status/financial eligibility of each patient * Deals with complaints effectively * Takes ownership and represents Brevard Health Alliance's mission and organizational goals established by the executive committee. These include, but are not limited to: Productivity, Quality, Patient Satisfaction, and Employee Retention. It is the duty of each BHA employee to incorporate these goals into all daily work routines and strive to achieve and surpass all goals by working as a team. The mission and goals of BHA will be incorporated into each associate's Key Performance Indicators and will be evaluated on a monthly and quarterly basis. General Clerical Duties * Check out all patients as per the terms of their insurance company rules. Ensure charge is entered in the electronic medical record (EMR) system and co-pay is collected at time of service * Maintains patient flow by checking in patient in a timely manner; verify address and phone number is current in the electronic medical record (EMR) system * Assists with area clerical duties such as typing, photocopying, filing, scanning, and faxing documents, medical records, reports, and other materials * Prints, sorts, and organizes paperwork, reports and/or materials to be sent out. Prepare outgoing correspondence to include folding, stuffing, and postage stamping; mail/send out or distribute paperwork, reports and/or materials * Ensures patient picture is in the EMR system and updated * Maintains cash drawer and reconcile daily payments posted to patient accounts * Assists with maintaining a clean work area * Ensures front door is unlocked/locked at the beginning and end of each day * Complete and file daily Insurance Verifications * Perform other related duties as assigned$28k-32k yearly est. 60d+ agoPatient Services Specialist II (Primary Care, Vero Beach)
Nemours
Patient service representative job in Vero Beach, FL
Nemours is seeking a Patient Services Specialist II (Primary Care - Vero Beach), FULL-TIME, to join our Primary Care team in Vero Beach, Florida. Nemours primary care practices provide a kid-friendly, family-centered pediatric primary care experience for families in Central Florida. With 20 primary care and 3 urgent care practices conveniently located throughout the region, we provide quality, professional pediatric services with special attention on preventive care and whole-child wellness. This position is responsible for: To perform as a customer service representative for assigned divisions accurately obtaining and entering all essential information needed to complete registration and scheduling processes following standard business practices. Provide service to internal and external customers as a member of the clinic team. Customer service: answer phone lines in a prompt and courteous manner, triage call and handle appropriately. Registration: collect, maintain and ensure accuracy of information through the use of standard business practices. Coordinate all necessary paperwork for registration, scheduling, and appointment. Financial: collect, verify and maintain patient insurance information, including authorizations and referrals. Collect co- pays, deductible, co-insurance and balances on accounts. End of day balancing. Scheduling: understanding visit types, templates and fundamentals of how to efficiently schedule an office visit. Manage no-show and cancelation process. Confirm appointments with patient/guardian. Prepare charts with the appropriate paperwork for the physician visit. Communication: triage and manage electronic communication daily. Scan all new paperwork into EMR or place in patient chart. Scan incoming mailed and faxed patient results into EMR and task the physician responsible for reviewing OR place information with patient chart and for provider to review. Check in and checkout patients in office. Coordinates the release of information and medical record process. Process all incoming and outgoing medical record requests. Ensures coding information is complete on billing documents. All other duties as assigned by supervisor. Job Requirements High School Diploma required. Specialized (1 year of training beyond high school). Minimum of one (1) to three (3) years' experience preferred. Customer Service and Healthcare experience preferred. Medical Office/Call Center experience preferred. Travel to other primary care locations as needed for coverage is required. What We Offer Competitive base compensation in the top quartile of the market Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement Comprehensive benefits: health, life, dental, vision Mortgage assistance, relocation packages and 403B with employer match Licensure, CME and dues allowance Not-for-profit status; eligibility for Public Service Loan Forgiveness For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure. Located in Orlando, Fla., Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve; we also provide specialty outpatient care in several clinics located throughout the region. #LI-MW1$25k-32k yearly est. Auto-Apply 8d agoPatient Access Specialist I PART-TIME (Admitting, Port St. Lucie)
Nemours Foundation
Patient service representative job in Port Saint Lucie, FL
Nemours is seeking a Patient Access Specialist I (PART-TIME), to join our Nemours Children's Health team in Port St. Lucie, Florida. Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve; we also provide specialty outpatient care in several clinics located throughout the region. This position is responsible for providing exemplary service in accordance with Nemours Standards of Behaviors and performs registration functions accurately. Meets or exceeds collection standard by timely verification of insurance benefits and determines financial responsibility by creating a good faith estimate when applicable. Meets or exceeds accuracy standard goals by verifying and updating demographics, insurance information, PCP and/or referral physician, pharmacy of preference when required for each encounter. Explains all essential and legal forms for each service type and collects any patient responsibility or outstanding balance at the time of service * Ensures all financial assessments, eligibility, and benefits are accurate. Collects all patient responsibility amount due for services rendered, adheres to end of day business processing standard verifying cash analysis and receipts balances. * Properly identifies patients, accurately updates demographics information, and secures the required forms to ensure compliance with regulatory and NCH policies. * Registers bedside admissions utilizing the workstation on wheels or downtime process when necessary or performs pre-registration workflow when assigned. * Understands HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature as needed to perform duties. * Resolves all patient accounts subject to departmental standards including clearing the various Workqueues, as assigned, to ensure accuracy. * Ability to cross cover registration functions to support the Patient Financial Services department as needed. * Practices and displays Nemours' Standards of Behavior while adhering to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. * Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments in a clear and respectful manner. * Completes all mandatory training and education in a timely manner, as well as participate in huddles and/or department meetings as scheduled. Meets attendance requirements, and maintains schedule flexibility, as required. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime. * Cross training with the Emergency Room. * All other duties as assigned by supervisor or manager. Job Requirements * High School Diploma required. * Healthcare experience and customer service experience preferred. * Medical Office/Call Center. * Travel to other locations required. Nemours Children's Health offers a comprehensive and competitive benefit package which includes: * Competitive base compensation in the top quartile of the market * Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement * Comprehensive benefits: health, life, dental, vision * Mortgage assistance, relocation packages and 403B with employer match * Licensure, CME and dues allowance * Not-for-profit status; eligibility for Public Service Loan Forgiveness * For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure. #LI-MW1$24k-32k yearly est. Auto-Apply 60d+ agoPatient Advocate Part-Time (Medical Cannabis)
Ayr Wellness
Patient service representative job in Palm Bay, FL
at Ayr Wellness Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets. At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next. The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success. For more information, please visit ******************** Job Summary The Patient Advocate is responsible for providing our customers with an extraordinary experience. Through meaningful interaction and knowledgeable answers, the Patient Advocate fosters an environment that is compassionate, genuine, and respectful. Patient Advocates are expected to contribute to making their Dispensary a climate which encourages forward thinking, embraces inclusion, and practices generosity of spirit. Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered. Ensures customer questions or concerns are resolved quickly and completely. Communicates any requests or unresolved concerns to management immediately. Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies. Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a “Customer first” acuity. Meets/exceeds day to day sales metrics by following the customer experience selling cycle with tailored product suggestions. This includes meeting individual and team centric sales targets within each dispensary. Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards. Assists is fostering a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for “everything cannabis”. Performs other duties as assigned by the Manager and/or Store Lead. Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready. Qualifications Must stay current and adhere to all policies and regulations of the state cannabis agency. Must meet age requirement as outlined by state cannabis agency. Able to pass all background checks as required by state cannabis agency. Able to accommodate scheduling that may include varied shifts, weekends and holidays. Maintain regular and punctual attendance. Education High school diploma/GED Experience 1-3 years' experience working in a cannabis retail setting preferred Prior customer service experience in a hospitality, pharmacy, customer services or retail environment. Knowledge, Skills, and Abilities Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation. Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth. Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything. Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good. Direct reports No direct reports Working conditions Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures. Involves frequent contact with staff, vendors, and customers. Work may include dealing with law enforcement and occasional State inspectors. Physical requirements The person in this position frequently communicates with customers and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings. Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machines. The person in this position must be able to remain in a stationary position when checking in customers or when operating the register. Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary. Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.$30k-38k yearly est. Auto-Apply 60d+ agoPatient Access Representative
Us Tech Solutions
Patient service representative job in Melbourne, FL
+ The Patient Service Representative is the check in and check out receptionist in a medical office clinic. + The PSR greets patients, verifies insurance information, collects co-pay and payment information, makes follow up appointments, answers the phone, + Assists the front office Team Lead with administrative tasks and referrals or prior authorizations from insurance companies. **Experience:** + 1 year of experience in either clerical role or healthcare environment. **Skills:** + EPIC **Education:** + High School Diploma/GED **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.$25k-31k yearly est. 60d+ agoPatient Access Specialist I PART-TIME (Admitting, Port St. Lucie)
Nemours
Patient service representative job in Port Saint Lucie, FL
Nemours is seeking a Patient Access Specialist I (PART-TIME), to join our Nemours Children's Health team in Port St. Lucie, Florida. Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve; we also provide specialty outpatient care in several clinics located throughout the region. This position is responsible for providing exemplary service in accordance with Nemours Standards of Behaviors and performs registration functions accurately. Meets or exceeds collection standard by timely verification of insurance benefits and determines financial responsibility by creating a good faith estimate when applicable. Meets or exceeds accuracy standard goals by verifying and updating demographics, insurance information, PCP and/or referral physician, pharmacy of preference when required for each encounter. Explains all essential and legal forms for each service type and collects any patient responsibility or outstanding balance at the time of service Ensures all financial assessments, eligibility, and benefits are accurate. Collects all patient responsibility amount due for services rendered, adheres to end of day business processing standard verifying cash analysis and receipts balances. Properly identifies patients, accurately updates demographics information, and secures the required forms to ensure compliance with regulatory and NCH policies. Registers bedside admissions utilizing the workstation on wheels or downtime process when necessary or performs pre-registration workflow when assigned. Understands HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature as needed to perform duties. Resolves all patient accounts subject to departmental standards including clearing the various Workqueues, as assigned, to ensure accuracy. Ability to cross cover registration functions to support the Patient Financial Services department as needed. Practices and displays Nemours' Standards of Behavior while adhering to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments in a clear and respectful manner. Completes all mandatory training and education in a timely manner, as well as participate in huddles and/or department meetings as scheduled. Meets attendance requirements, and maintains schedule flexibility, as required. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime. Cross training with the Emergency Room. All other duties as assigned by supervisor or manager. Job Requirements High School Diploma required. Healthcare experience and customer service experience preferred. Medical Office/Call Center. Travel to other locations required. Nemours Children's Health offers a comprehensive and competitive benefit package which includes: Competitive base compensation in the top quartile of the market Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement Comprehensive benefits: health, life, dental, vision Mortgage assistance, relocation packages and 403B with employer match Licensure, CME and dues allowance Not-for-profit status; eligibility for Public Service Loan Forgiveness For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure. #LI-MW1 About Us Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income. As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever. Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families. To learn more about Nemours Children's and how we go well beyond medicine, visit us at *************** .$24k-32k yearly est. 8d ago
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How much does a patient service representative earn in Florida Ridge, FL?
The average patient service representative in Florida Ridge, FL earns between $25,000 and $36,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Florida Ridge, FL
$30,000
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