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Patient service representative jobs in Greendale, WI - 599 jobs

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  • Crisis Care Coordinator - REACH

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Patient service representative job in Franklin, WI

    Crisis Care Coordinator - REACH Youth Crisis Team (Milwaukee, WI) Lutheran Social Services of WI & Upper MI Join a mission-driven team supporting youth in psychiatric crisis through the REACH program-Reaching, Engaging, and Assisting Children & Families. As a Crisis Care Coordinator, you'll provide trauma-informed, person-centered care coordination to help prevent out-of-home placements and connect youth with vital community resources. Key Responsibilities: Conduct assessments and develop individualized service plans Facilitate care coordination and crisis intervention Collaborate with families, providers, and service teams Participate in after-hours on-call rotation What We Offer: Full-time, benefits-eligible role with flexible scheduling Public Service Loan Forgiveness (PSLF) eligibility Medical/Dental/Vision + 403B retirement plan Paid time off, holidays, mileage reimbursement Ongoing training and professional development Qualifications: Bachelor's degree in human services (e.g., Social Work, Psychology, Counseling) Minimum 1 year of mental health service experience Valid driver's license and reliable transportation Make a meaningful impact in the lives of youth and families. Apply today to be part of a compassionate, community-focused organization.
    $30k-35k yearly est. 7d ago
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  • Customer Service Representative

    Spectrum Staffing Services/Hrstaffers Inc.

    Patient service representative job in Elm Grove, WI

    This full-time Customer Service Representative role supports daily production and customer needs within a reconditioning and manufacturing environment. The position plays a key role in coordinating customer orders, processing production documentation, and ensuring smooth communication between customers, sales, and operational teams. This role offers hands-on exposure to manufacturing operations, customer interaction, and cross-functional collaboration. RESPONSIBILITIES Serve as a primary point of contact for customers by responding to calls, emails, and written inquiries regarding pricing, lead times, order status, and product questions. Create, enter, and maintain customer purchase orders, sales orders, and production orders while ensuring data accuracy within internal systems. Prepare quotes, confirmations, and order updates while supporting sales initiatives, expediting requests, and customer follow-ups. Process reconditioning documentation including routing, sorting, output tracking, and preparation of production paperwork with required instructions. Coordinate order flow and priorities with production teams and leadership to meet customer delivery expectations. Support shipping and order completion activities by reconciling quantities, closing orders, preparing delivery paperwork, and maintaining organized records. Receive, unpack, sort, and identify incoming customer tools and materials for processing. Assist with account maintenance, system updates, inspections, returns, credits, and data corrections as directed. Provide administrative and operational support to leadership to ensure daily production and customer service goals are met. Develop and maintain working knowledge of products, services, and reconditioning capabilities. QUALIFICATIONS Previous experience in customer service, order processing, or administrative support within a manufacturing or industrial environment preferred. Strong communication skills with the ability to professionally interact with customers and internal teams. High attention to detail and accuracy when managing orders, documentation, and system data. Ability to prioritize tasks, manage multiple requests, and work effectively in a fast-paced environment. Proficiency with basic computer systems and order management or ERP platforms is a plus. BENEFITS Full-time, day-shift schedule providing work-life balance. Opportunity to gain experience in manufacturing operations and production coordination. Collaborative team environment with exposure to multiple departments. Stable role within an established organization offering long-term growth potential. Hands-on involvement in processes that directly impact customer satisfaction and operational success.
    $29k-38k yearly est. 1d ago
  • Customer Service Representative

    Graff 3.6company rating

    Patient service representative job in Oak Creek, WI

    GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products. We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service. The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position. Key Duties and Job Responsibilities: Provide superior customer service to both internal and external customers via phone and email. Answer high phone call volume to respond to customer requests and provide resolution to customer concerns. Prepare, review, process and accurately enter a high volume of sales orders. Support field sales staff including Regional Managers and Manufacturer's Sales Reps. Administrative support activities, as needed, including issuing product returns and credits and special projects. Provide applicable basic technical support regarding product and application questions. Performs other related duties as assigned. Knowledge, Skills, and Abilities: A strong customer focus and approach with outstanding customer service skills. The ability to multi-task and time management skills in a fast-paced environment. Detail orientation and accuracy in the administration of customer accounts and data. Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry. Interpersonal skills to relate to customers and address their concerns diplomatically. Exceptional follow-up and organizational practices to best serve customers' needs. Education and Work Experienced Desired: Bachelor's degree or equivalent related combination of professional experience and education/training desired. Three years of professional customer service experience in a manufacturing or distribution setting is required GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match. If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role. Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
    $29k-37k yearly est. 3d ago
  • Scheduling Specialist Float

    Radiology Partners 4.3company rating

    Patient service representative job in Milwaukee, WI

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Float Scheduling Specialist to join our team. As a Float Scheduling Specialist, you are responsible for providing services to patients and referring professionals by answering phones, managing faxes, and scheduling appointments. This is a full-time position Monday-Friday working all shifts between the hours of 6:30am-10:30pm and traveling to seven centers in our Milwaukee market. Includes 3-4 weekend shifts per year Saturday and/or Sunday from 7:30am - 4:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $28k-32k yearly est. 1d ago
  • Patient Service Representative I

    Ann & Robert H. Lurie Children's Hospital of Chicago 4.3company rating

    Patient service representative job in Lake Forest, IL

    Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location Outpatient Center in Lake Forest Job Description Hours are M-F, 8 hour shifts, 5 days one week and 4 days one week of the pay K.S.A.'s: High school diploma required. Some college preferred. Some knowledge of medical terminology, third party billing, and managed care requirements strongly preferred. Some knowledge of electronic medical record. Proficient in Microsoft Word applications such as Outlook and other computer skills preferred. Demonstrates a high level of customer service and interpersonal skills to effectively work with pediatric patients, families, physicians, nursing and other allied health and medical center personnel. Excellent communication/listening skills needed. Problem solving skills and ability to handle multiple priorities in fast paced environment. Ability to manage stressful situations appropriately. Job Duties: Completes pre-registration as well as full registration as needed for families. Ensures eligibility information accurate. Obtain patient/family Consents for Care, HIPPA, state & federal mandatory forms , Plain Language Summary as well as any additional forms identified and enters them into Epic. Queries for MyChart and Care Everywhere, as well as utilizing the Epicecare Link functionality as appropriate. Check system to see if referral is attached for visit and is appropriate for visit. If able assist familiy with referral for same same day service. Inform as well as collects payments as appopriate (estimates, copays, outstanding balances, self pay etc) via CCF as well as Health Fusion where applicable. Makes copies of insurance cards as appropriate. Ensure families receive appropriate intake forms and instructions to complete for visit. Print labels for clinical use and documents to be scanned. Provides ID Band to patients as appropriate. Informs patient/families of any wait times or delays in service. Schedules appointments,(new, return, same day as well as ancillary appointments) as needed. May be required to enter patient information in additional electronic systems. Adheres to organizational Power all principles. Maintains confidentiality and HIPPA rules. Completes check-out procedures; prepares required forms for distribution. Communicates with other Patient Service Representative staff and department team members to coordinate activities. Other job functions as assigned. Specific to Area Job Functions: Patient Service Representatives that are scheduled in areas where ancillary testing is a part of the work flow, the below process should be included as part of the check-in process: Outpatient Lab: Requirement to enter and or release lab orders Follow Epicare link process for orders Ensures all paper orders are appropriate/ acceptable Enter orders via written orders mode when presented with paper order Maintain all written orders as per process for scanning Contacts referring provider when appropriate Enter notes in Epic regarding # of test and specific instructions Follow process for Research, Drop off, Miscellaneous Orders Medical Imaging: Follow process for checking in patient Follow the Epice Care Link process Create and/or collect patient payment estimates If paper order follow Written Order process Schedule appointment from the order Contact referring physician when appropriate Outpatient Surgery: Follow process for patient admission via Optime workflow Collect co-payments or deductibles for outpatient surgeries LCPC-TCP: Answers backline and patient phone lines (department specific), handles according to needs of caller Creates Recalls and Waitlist notifications when appropriate Completes daily No Show documentation and communicates with family to reschedule Documents and sends patient messages to providers via Epic in-basket Other job functions as assigned Education High School Diploma/GED (Required) Pay Range $19.00-$28.50 Hourly At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits. Benefit Statement For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays and Paid Parental Leave 403(b) with a 5% employer match Various voluntary benefits: Supplemental Life, AD&D and Disability Critical Illness, Accident and Hospital Indemnity coverage Tuition assistance Student loan servicing and support Adoption benefits Backup Childcare and Eldercare Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members Discount on services at Lurie Children's facilities Discount purchasing program There's a Place for You with Us At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints - recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. Support email: ***********************************
    $19-28.5 hourly Auto-Apply 2d ago
  • Patient Access Representative-FT-Call Center

    Surgery Partners 4.6company rating

    Patient service representative job in Milwaukee, WI

    Patient Access Representative- Call Center The Orthopedic Institute of WI | 3077 North Mayfair Road, Wauwatosa, WI 53226 As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated Patient Access Rep to join the team at our Wauwatosa location. The Patient Access Rep answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team. Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference. Why join OIW? * Competitive pay * Generous PTO program * Clinic schedule - no work on evenings/weekends * Medical, Dental, Vision, and Life Insurance * 401(k) with company match * Employee Assistance Program (EAP) * Employee discount program Responsibilities: * Answer the call-center phone with professional and kind demeanor * Complete pre-registration and insurance verification and communicate financial responsibility during patient calls * Obtain complete and accurately clinical, demographic, and financial information during the scheduling process * Record and verify all forms and insurance information into the EMR * Maintain patient confidentiality according to HIPAA guidelines * Other duties as assigned Requirements: * GED or equivalent * 2 years of experience working with insurance preferred * 2 years of medical office experience preferred * Exemplary work ethic and attendance * High compassion and kindness needed for working with patients * Strong attention to detail and problem-solving skills * Ability to remain professional in high-volume, fast-paced environment * Excellent verbal and written communication skills * Demonstrate proficiency of Microsoft software products and computer skills * EMR software experience is preferred * Bilingual, Spanish/English is a plus! The Orthopedic Institute of Wisconsin is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion. Job Type: Full-time Pay: Starts at $18/HR and varies based on experience and education Schedule: * 8 hour shift * Day shift * Monday to Friday Work Location: In person
    $18 hourly 8d ago
  • Patient Access Representative I - Emergency Department (Casual)

    CWI Landholdings 3.0company rating

    Patient service representative job in Milwaukee, WI

    At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** At Children's Wisconsin, we're dedicated to providing exceptional care and support to children and families. From the moment they arrive, we strive to create a positive, welcoming, and seamless experience. Our Patient Access Representatives are the first Emergency Departmentouchpoint in that journey, playing a vital role in shaping a stress-free and compassionate environment. This role will welcome and initiate contact with patient families to obtain necessary registration and insurance information. They register patients by following established department guidelines. Ensuring that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors. This position requires: High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED). Requires 1 year of experience in customer service. Exhibits guiding behaviors that reflect Children's values and support our mission and vision. Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously. Ability to work independently or as a team. Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times. Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues. Proficient data entry skills with accuracy and speed Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
    $31k-37k yearly est. Auto-Apply 60d+ ago
  • Care Coordinator - SHINE

    La Causa Inc. 3.8company rating

    Patient service representative job in Milwaukee, WI

    La Causa Social Services is dedicated to supporting youth and young adults with mental health needs, developmental disabilities, and co-occurring challenges. We are seeking a compassionate and motivated Care Coordinator to join our SHINE program team. As a Care Coordinator, you'll work as part of a multidisciplinary team to help youth and families develop individualized care plans that guide them toward their vision of being happy, healthy, and safe. You will coordinate services, advocate for families, and ensure participants receive the support they need to reach their treatment goals. Why Join La Causa, Inc.? Meaningful work supporting youth and families with high-level needs Collaborate with a team of professionals in mental health and developmental services Professional development and training opportunities Potential for career advancement within the organization Mileage reimbursement Competitive benefits and paid leave-including your birthday! Your Role As the Care Coordinator - SHINE, you'll coordinate care and services for youth and families, connect them with resources, and provide advocacy to ensure their needs are met. You'll also serve as the link between families, providers, and the SHINE team to support comprehensive interventions and help youth achieve their goals. What You'll Do Facilitate all aspects of services for enrolled youth, including transportation, needs assessment, team assembly, development of Plans of Care, crisis planning, and securing additional services when needed Coordinate care across mental health (CCS) and disability (CLTS) systems in collaboration with SHINE providers Monitor, update, and adjust care plans in response to changing needs, modifying authorizations as required Ensure compliance with all legal, organizational, and contractual requirements Complete and submit all required documentation by established deadlines Establish and maintain effective communication and collaboration with families, providers, and stakeholders Serve as a mandated reporter and follow all duties accordingly Attend meetings, professional development, and trainings as requested Contribute to a positive and collaborative team environment What we are looking for: Bachelor's degree in social work or related field (psychology, sociology, counseling) required Certified Social Worker certificate preferred, master's degree in related field highly preferred One (1) year of experience providing mental health services required Two (2) years of experience serving youth and young adults with mental health and developmental disabilities preferred Bilingual in Spanish and English (oral and written) desirable Strong organizational skills and attention to detail Positive, team-oriented mindset with excellent listening and interpersonal skills Proficiency in Microsoft Office Suite Strong communication and documentation skills (written and verbal) Must successfully pass all required background checks Reliable transportation, valid Wisconsin driver's license, state-minimum auto insurance, and ability to meet La Causa, Inc. driving standards Flexibility to work varying hours, including evenings or weekends, as program needs require Day-to-Day Setting Work performed in both office and field settings (local travel required; some statewide travel as needed) Flexible work schedule based on participant and program needs Regularly required to drive, sit, stand, bend, and walk, occasional lifting of files and materials Reasonable accommodations available for individuals with disabilities Salary: $19.14 - $22.22 based on experience. About La Causa, Inc.: La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee. You can learn more about La Causa at ***************************** Join Our Team-Apply Today! Be part of something bigger. Join Familia La Causa and help us empower youth and families through the SHINE program. Apply now and take the next step in your career! Salary Description $40, 809.60 to $47,382.40
    $40.8k-47.4k yearly 5d ago
  • Pat Access Rep I, .3 FTE, 3rd shift

    Children's Hospital and Health System 4.4company rating

    Patient service representative job in Milwaukee, WI

    At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Welcomes and initiates contact with patient families to obtain necessary registration and insurance information. Registers patients by following established department guidelines. Ensure that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors. Minimum Job Requirements Education High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED). Experience Requires 1 year of experience in customer service. Knowledge / Skills / Abilities Exhibits guiding behaviors that reflect Children's values and support our mission and vision. Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously. Ability to work independently or as a team. Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times. Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues. Proficient data entry skills with accuracy and speed Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Schedule Week 1: Sunday and Saturday 11p-7a Week 2: Wednesday 11p-7a Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
    $31k-35k yearly est. Auto-Apply 60d+ ago
  • Front Desk Coordinator - Hales Corners, WI

    The Joint 4.4company rating

    Patient service representative job in Hales Corners, WI

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Healthcare Benefits Multiple positions open in the Greater Milwaukee area $14-$16/hr+ BONUS What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * 'Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Benefits Offered * Competitive pay $14 - $16/hr + Bonuses * Healthcare Benefits Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $14-16 hourly 24d ago
  • Medicaid Specialist

    Brookdale 4.0company rating

    Patient service representative job in Milwaukee, WI

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or GED is required. Minimum of one year of customer service experience is required. Healthcare office experience is preferred. Excellent customer service skills is required. General knowledge of Microsoft Office (i.e. Excel, Word, etc.) is required. Certifications, Licenses, and Other Special Requirements None Management/Decision Making Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor. Knowledge and Skills Has a basic level of skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Strong communication and customer service skills. Effective interpersonal and organizational skills accompanied with the ability to work with a high level of volume and detail. Physical Demands and Working Conditions Standing Walking Sitting Use hands and fingers to handle or feel Reach with hands and arms Stoop, kneel, crouch crawl Talk or hear Vision Requires interaction with co-workers, residents or vendors Brookdale is an equal opportunity employer and a drug-free workplace. The Medicaid Specialist uses established guidelines to provide exceptional customer service and support to ensure customer accounts are accurate and meet the state and payer Medicaid requirements. Researches accounts and resolves potential errors and issues through the audit of accounts from phone calls, emails, and tickets received. Processes a series of assigned tasks including move-ins, conversions to Medicaid, charge maintenance, and agreement and billing party changes following state Managed Care Organization (MCO) guidelines. Works with communities to correct accounts prior to monthly resident invoicing. Updates resident accounts upon state and MCO rate changes. Monitors and distributes work tickets through internal system as well as mail and external faxes. Evaluates and identifies opportunities to drive process improvements that positively impact performance and customer experience. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $37k-60k yearly est. Auto-Apply 60d+ ago
  • Title & Registration Specialist

    The Boat House 4.2company rating

    Patient service representative job in Elkhorn, WI

    🌟 Now Hiring: Title & Registration Specialist🌟 Schedule: Monday-Friday, 8:00 AM-5:00 PM Are you detail-oriented, organized, and passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where a positive attitude, teamwork, and professionalism truly matter? If so, we want you on our team! We are seeking a Title & Registration Specialist to support our administrative and accounting operations by ensuring accurate, timely processing of sales documentation, title work, and registration filings. This role is essential to creating a smooth, professional experience for our customers and supporting successful collaboration across Sales, Finance, and internal teams. ✨ What You'll Do Process title and registration paperwork accurately and efficiently. Provide exceptional customer service by responding promptly, courteously, and helpfully to customer questions. Maintain organized, secure electronic and physical filing systems for registration documents and trade titles. Work closely with Sales, Finance, and Registration teams to ensure smooth, timely workflow and communication. Bring positive energy and a solutions-oriented mindset to daily tasks and team interactions. 🌟 What Makes You a Great Fit You are friendly, customer-focused, and enjoy helping others. You stay calm and professional under pressure. You have strong attention to detail and love keeping things organized. You communicate clearly-both in writing and verbally. You bring a positive attitude, act with integrity, and work well as part of a team. Experience with title processing is a plus, but we're willing to train the right positive, motivated candidate. 💼 Core Values You'll Embrace Do the Right Thing Respect Customer Focus Positive Energy Team Player Why You'll Love Working Here Supportive, team-oriented environment Consistent weekday schedule Opportunity to make a meaningful impact on the customer experience A workplace that values positivity, professionalism, and growth If you're ready to bring your customer-first mindset, strong work ethic, and upbeat energy to a great team, we'd love to hear from you! Apply today and help us deliver an exceptional experience to our customers every step of the way. The Boat House is an EOE and participates in the federal E-Verify Program. The Boat House is a drug-free workplace. This offer is contingent upon your willingness to adhere to a safe and drug-free workplace.
    $24k-29k yearly est. 37d ago
  • Dental Patient Care Coordinator-( Must Speak Spanish& have Experience)

    Mynt Dental

    Patient service representative job in Mount Pleasant, WI

    We provide dental services using state of the art technology and exceptional lifetime care for our patients, and want to hire team members who want to grow, work in a satisfying environment and foster a strong team building culture. As a Business Assistant ( Front Desk Receptionist ), you are the first person that our patients see when they walk in and have one of the most ( if not the most ) important positions in a dental office. You will work in an environment that encourages learning, team cohesion, and puts patients first Requirements Minimum of 6 months of experience working in a dental office / same position Spanish Speaking Saturday availability is essential. While you won't be scheduled every Saturday, being available is a requirement for the role. Start time is as early as 8:20 AM each day. End times can vary: On weekdays, we close at 6:00pm, and shifts can go as late as 6:45 PM, though most days end earlier. On Saturdays, we close at 4:00 pm the latest shift ends at 4:45 PM, but again, most Saturdays finish sooner. We Prefer: Familiarity with Dentrix Ascend Cross Trained / some knowledge of the Clinical side. Job Type: Full Time Benefits: 401K Sick Pay or Paid Time Off Health Insurance Vision Employee Dental Program Bonuses Opportunity to be part of a loved, secured and fast growing dental company. More about the role: Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education to patients Knowledge of Account Ledger Insurance Breakdown Answering phone calls Scheduling appointments Creating and Presenting treatment plans Checkout patients Charge patients for services Create claims Send claims Send Pre Authorizations Utilize Dentrix Ascend for patient scheduling and record keeping Adherence to HIPAA protocols Other duties associated with Business Assistants & Receptionists at a dental office. Partner with the providers and team to implement our systems and maximize office workflow JOB CODE: 1000019
    $29k-46k yearly est. 60d+ ago
  • Healthcare Bilingual Care Coordinator

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Patient service representative job in Germantown, WI

    💼 Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program 📍 Waukesha County, WI 🕒 Full-Time | M-F, First Shift | Remote Flexibility 💰 $24.70/hour for Spanish Bilingual + 💵 $2,000 Sign-On Bonus! Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County! The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. 🌟 🧠 What You'll Do 🧒 Assess children's functional abilities using approved tools 📝 Develop and implement individualized service plans with families and providers 🤝 Facilitate team meetings and coordinate services based on family-centered goals 📋 Maintain accurate documentation and meet all regulatory timelines 🧭 Collaborate with internal teams and external agencies to support families 🧑 ⚖️ Testify in legal proceedings when required 💬 Communicate clearly with families, providers, and team members 🧑 🎓 Participate in staff development, training, and supervision 🎁 Perks & Benefits 🏥 Medical, Dental & Vision Insurance 💳 Flex Spending (Health & Dependent Care) 🚙 Mileage Reimbursement 🏖️ Paid Time Off + 10 Paid Holidays 💰 403B Retirement Contribution 🧑 ⚕️ Employee Assistance Program 🏅 Service Awards & Recognition 🏡 Remote Work Perks 1 remote day/week at 6 months 2 remote days/week at 9 months 3 remote days/week at 12 months 📚 Qualifications 🎓 Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.) 🧒 Minimum 1 year of experience working with children with disabilities 💬 Fluency in Spanish required 💻 Proficient in computer systems and electronic health records 🤝 Strong interpersonal and organizational skills 🚗 Valid driver's license and reliable transportation (MVR check required) 🌍 Work Environment Community-based with daily travel required Moderate noise level; occasional exposure to outdoor conditions Flexibility to meet family needs, including crisis response ✨ Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program! LSS is an Equal Opportunity Employer (EOE).
    $24.7 hourly 7d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient service representative job in Milwaukee, WI

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday from 1:30pm-10:00pm; includes up to 4 weekends per year (day shifts). ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $28k-32k yearly est. 1d ago
  • Patient Access Representative-FT-Call Center

    Surgery Partners Careers 4.6company rating

    Patient service representative job in Milwaukee, WI

    Patient Access Representative- Call Center The Orthopedic Institute of WI | 3077 North Mayfair Road, Wauwatosa, WI 53226 As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated Patient Access Rep to join the team at our Wauwatosa location. The Patient Access Rep answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team. Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference. Why join OIW? Competitive pay Generous PTO program Clinic schedule - no work on evenings/weekends Medical, Dental, Vision, and Life Insurance 401(k) with company match Employee Assistance Program (EAP) Employee discount program Responsibilities: Answer the call-center phone with professional and kind demeanor Complete pre-registration and insurance verification and communicate financial responsibility during patient calls Obtain complete and accurately clinical, demographic, and financial information during the scheduling process Record and verify all forms and insurance information into the EMR Maintain patient confidentiality according to HIPAA guidelines Other duties as assigned Requirements: GED or equivalent 2 years of experience working with insurance preferred 2 years of medical office experience preferred Exemplary work ethic and attendance High compassion and kindness needed for working with patients Strong attention to detail and problem-solving skills Ability to remain professional in high-volume, fast-paced environment Excellent verbal and written communication skills Demonstrate proficiency of Microsoft software products and computer skills EMR software experience is preferred Bilingual, Spanish/English is a plus! The Orthopedic Institute of Wisconsin is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion. Job Type: Full-time Pay: Starts at $18/HR and varies based on experience and education Schedule: 8 hour shift Day shift Monday to Friday Work Location: In person
    $18 hourly 7d ago
  • Pat Access Rep I, .8 FTE

    CWI Landholdings 3.0company rating

    Patient service representative job in Delafield, WI

    At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Welcomes and initiates contact with patient families to obtain necessary registration and insurance information. Registers patients by following established department guidelines. Ensure that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors. Minimum Job Requirements Education High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED). Experience Requires 1 year of experience in customer service. Knowledge / Skills / Abilities Exhibits guiding behaviors that reflect Children's values and support our mission and vision. Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously. Ability to work independently or as a team. Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times. Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues. Proficient data entry skills with accuracy and speed Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Schedule Monday - Thursday 830am - 5pm. Ability to work Fridays to cover for vacations and sick calls. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
    $30k-37k yearly est. Auto-Apply 60d+ ago
  • Pat Access Rep I-Casual Float

    Children's Hospital and Health System 4.4company rating

    Patient service representative job in New Berlin, WI

    At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Welcomes and initiates contact with patient families to obtain necessary registration and insurance information. Registers patients by following established department guidelines. Ensure that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors. Minimum Job Requirements Education High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED). Experience Requires 1 year of experience in customer service. Knowledge / Skills / Abilities Exhibits guiding behaviors that reflect Children's values and support our mission and vision. Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously. Ability to work independently or as a team. Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times. Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues. Proficient data entry skills with accuracy and speed Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. This position will float between New Berlin, Delafield, and Mequon. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
    $31k-35k yearly est. Auto-Apply 60d+ ago
  • Front Desk Coordinator - Round Lake Beach, IL

    The Joint Chiropractic 4.4company rating

    Patient service representative job in Round Lake, IL

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Thursday and Friday; 930 am- 7:00 pm, Saturday 930 am - 4pm * Need Urgently * PTO Pay Range $16/hr -$18/hr Depending on Experience + BONUS Potential What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $16-18 hourly Auto-Apply 60d+ ago
  • Crisis Care Coordinator - REACH

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Patient service representative job in Merton, WI

    Crisis Care Coordinator - REACH Youth Crisis Team (Milwaukee, WI) Lutheran Social Services of WI & Upper MI Join a mission-driven team supporting youth in psychiatric crisis through the REACH program-Reaching, Engaging, and Assisting Children & Families. As a Crisis Care Coordinator, you'll provide trauma-informed, person-centered care coordination to help prevent out-of-home placements and connect youth with vital community resources. Key Responsibilities: Conduct assessments and develop individualized service plans Facilitate care coordination and crisis intervention Collaborate with families, providers, and service teams Participate in after-hours on-call rotation What We Offer: Full-time, benefits-eligible role with flexible scheduling Public Service Loan Forgiveness (PSLF) eligibility Medical/Dental/Vision + 403B retirement plan Paid time off, holidays, mileage reimbursement Ongoing training and professional development Qualifications: Bachelor's degree in human services (e.g., Social Work, Psychology, Counseling) Minimum 1 year of mental health service experience Valid driver's license and reliable transportation Make a meaningful impact in the lives of youth and families. Apply today to be part of a compassionate, community-focused organization.
    $30k-35k yearly est. 7d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Greendale, WI?

The average patient service representative in Greendale, WI earns between $28,000 and $39,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Greendale, WI

$33,000

What are the biggest employers of Patient Service Representatives in Greendale, WI?

The biggest employers of Patient Service Representatives in Greendale, WI are:
  1. Aurora Health Care
  2. Archwell Health
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