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Patient service representative jobs in Hershey, PA

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Patient Service Representative
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  • Patient Service Representative

    Patient First 4.3company rating

    Patient service representative job in Harrisburg, PA

    The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic, health, pharmacy, and insurance information. Thoroughly answering billing and insurance questions and providing itemized billing statements as requested. Referring billing questions to the appropriate parties as needed. Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system. Discharging the patient and processing incurred charges. Completing all cash management duties to include counting and accounting for money collected at the end of the shift. Receiving, sending, and distributing correspondence as directed. Filing and scanning medical documents and office forms as directed. Completing assigned checklists and Policy Manager tasks within the assigned shift. Answering all incoming calls and distributing messages in a timely manner. Assisting with other assignments as directed. Demonstrating an efficient understanding of the electronic medical record system. Receiving, moving, and stocking ordered supplies. Cleaning the front office work area and other maintenance assignments as directed. Verifying daily reports are run at the end of the day. Attending staff meetings as directed. Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Operating, using, and maintaining medical and office equipment as trained. Participating in maintenance assignments when necessary and as directed. Providing positive, warm, and friendly service in all interactions. Completing other duties as directed Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older. Basic typing skills. Minimum one year of clerical experience preferred. High school graduate or equivalent. Ability to sit, stand, and walk for up to 7 hours at a time. Ability to lift up to 25 pounds. Excellent visual, verbal, written, and typed communication skills. Ability to prioritize and multitask. Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
    $29k-32k yearly est. Auto-Apply 20d ago
  • Representative II, Customer Service - New Patient Care

    Cardinal Health 4.4company rating

    Patient service representative job in Harrisburg, PA

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 19d ago
  • Patient & Family Coordinator - Compliance Risk Services

    Penn State Health 4.7company rating

    Patient service representative job in Harrisburg, PA

    **Penn State Health** - **Pennsylvania Psychiatric Institute** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Varied **Hours:** 8:00a - 5:00p **Recruiter Contact:** Savannah Paxton at ******************************* (MAILTO://*******************************) **_**Please note: In fall 2026, the Pennsylvania Psychiatric Institute is relocating inpatient services in Harrisburg, Pennsylvania to Holy Spirit Medical Center in Camp Hill. Our team is working closely with the Holy Spirit Medical Center Behavioral Health team and the Penn State Health Department of Psychiatry and Behavioral Health to ensure a smooth and coordinated transition_** **_._** **SUMMARY OF POSITION:** Serves as a liaison between patients/family members and staff/employees to promote improved communications, processes and patient experience and to reduce the risk of litigation to the organization. Work with clinical and non-clinical staff to address patient feedback regarding compliments, complaints and grievances as defined by the Centers for Medicare and Medicaid Services (CMS) and as regulated by the Department of Health (DOH), and to ensure compliance with all regulatory requirements from the aforementioned bodies. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent + Five (5) years relevant experience + PA Act 31 Child Abuse Training Certificate. **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH PPI?** Pennsylvania Psychiatric Institute (PPI) is central Pennsylvania's leader in healing people with psychiatric and substance use disorders to achieve and maintain stability in their daily lives. A comprehensive team of specialists who provide sensitive, compassionate care for children, adolescents, and adults through personalized treatment plans that meet unique patient needs. Located in Harrisburg, Pennsylvania, PPI has a modern 89-bed, inpatient facility at its Polyclinic campus at 2501 North Third Street. As well as two convenient locations offering outpatient services, the Division Street Clinic, and the Third Street Clinic. We are a Trauma Informed Care (TIC) organization guided by SAMHSA's "Four R's": Realization about trauma, Recognizing the signs of trauma, Responding to trauma, and Resisting re-traumatization. Our therapeutic work is guided by the SAMHSA's core principles of Trauma Informed Care. We invite all individuals committed to providing quality care to be a part of our PPI team. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Patient & Family Coordinator - Compliance Risk Services **Location** US:PA:Harrisburg | Human Services | Full Time **Req ID** 85440
    $30k-36k yearly est. Easy Apply 60d+ ago
  • Call Cloud Dental Patient Access Specialist (60841)

    Union Community Care 3.8company rating

    Patient service representative job in Lancaster, PA

    Our Mission, Vision, & Model of Care At Union Community Care, our purpose is at the forefront of all that we do: we stand for whole health to help you live your fullest life. We envision vibrant and healthy communities supported by inclusive healthcare that embraces each member's unique culture, needs, and values, and emboldens them to make healthful choices that fuel their well-being and the well-being of others. We believe in whole health. This means we address and heal disease but equally important, we work at the causes of the causes, the social ills that must be addressed to achieve true equity. We listen, learn, and embrace the complex lives and unique strengths of our patients, and we work hard to break down all barriers to care. This means we look through a grassroots lens. We connect with our communities because we are our communities. Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center.
    $30k-35k yearly est. 9d ago
  • Front Desk Coordinator - Lancaster

    The Joint Chiropractic 4.4company rating

    Patient service representative job in Lancaster, PA

    Job Description Front Desk Coordinator - Full Time/Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires 40 hrs / week availability in the clinic with occasional local travel to community events. Compensation and Benefits Starting pay: $20 per hour + Bonus Medical and PTO pay Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn. Powered by JazzHR tDz4ZLMgLv
    $20 hourly 10d ago
  • Patient Care Coordinator

    Carering Health

    Patient service representative job in Lancaster, PA

    We are a leading provider of homecare services throughout Pennsylvania. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities What You Will Do: Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Qualifications: Bilingual required ODP experience preferred Passion and dedication to help those in need Strong work ethic Strong communication skills High school diploma/GED (associate's degree or bachelor's degree preferred)
    $19k-38k yearly est. Auto-Apply 30d ago
  • Respiratory Care Coordinators

    Jobs for Humanity

    Patient service representative job in Lancaster, PA

    Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Kaiser Permanente to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Kaiser Permanente Job Description: Job Summary: Assists in the planning, development, and implementation of respiratory care programs that coordinate high-quality, cost-effective care for patients with Sleep Disorders. Collaborates with managers, physicians, and patient care staff to identify and resolve pulmonary care system issues. Directly facilitates pulmonary care functions that expedite the patients' work-up and follow-up in both the hospitals and clinics. Essential Responsibilities: - Educate patients in a class room setting on various sleep disorders. - Instruct patients on home diagnostic sleep equipment. - Reading sleep studies and providing preliminary diagnosis to patients. - Instruct patients on the proper use of therapeutic equipment used for Obstructive Sleep Apnea and other home ventilatory support systems. - Process referrals to other sleep entities and healthy living providers. - Assists in the planning, development, and implementation of respiratory care programs that coordinate high-quality, cost-effective care for patients with COPD, hypoventilation, neuromuscular disease, Sleep Apnea, and all other sleep disorders. Collaborates with managers, physicians, and patient care staff to identify and resolve Sleep Disorder issues as well as Pulmonary Care Issues. - Conduct follow-up consultations with CPAP users to ensure adherence or refer patients to alternative treatment. Inform patients of the sleep physicians' final results. Provide case manager consultations to patients referred by the physicians. - Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation and licensure requirements (if applicable), and Kaiser Permanente's policies and procedures. In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers, and vendors. Kaiser Permanente is an EEO/AA Employer. Basic Qualifications: Experience Minimum one (1) year of sleep disorder-related experience required. Education Bachelors Degree in Respiratory Care, Health Care Administration, or four (4) years of experience in a directly related field required. High School Diploma or General Education Development (GED) required. License, Certification, Registration - Polysomnographic Technologist Certificate from Board of Registered Polysomnographic Technologists OR Registered Respiratory Therapist - Sleep Disorder Specialist Certificate from the National Board of Respiratory Care - Respiratory Care Practitioner License (California) - Registered Respiratory Therapist Certificate from the National Board of Respiratory Care - Basic Life Support Additional Requirements: Knowledge of federal, state, and local regulations. Computer skills and experience with nasal CPAP and BIPAP equipment required. Must be able to work in a Labor/Management Partnership environment. Preferred Qualifications: Recent experience facilitating performance improvement projects and experience planning, coordinating, and implementing programs preferred. Recent experience in patient education in respiratory disease and sleep disorders preferred.
    $19k-38k yearly est. 60d+ ago
  • Patient Care Coordinator

    Faithful at Home

    Patient service representative job in Lancaster, PA

    We are a leading provider of homecare services throughout Pennsylvania. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities What You Will Do: Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Qualifications: Bilingual required ODP experience preferred Passion and dedication to help those in need Strong work ethic Strong communication skills High school diploma/GED (associate's degree or bachelor's degree preferred)
    $19k-38k yearly est. Auto-Apply 60d+ ago
  • Patient Services Coordinator Home Health - Full-time

    Enhabit Home Health & Hospice

    Patient service representative job in York, PA

    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) Continuing education opportunities Scholarship program for employees Matching 401(k) plan for all employees Comprehensive insurance plans for medical, dental and vision coverage for full-time employees Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees Flexible spending account plans for full-time employees Minimum essential coverage health insurance plan for all employees Electronic medical records and mobile devices for all clinicians Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications Must possess a high school diploma or equivalent. Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services. Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred Previous experience in home health, hospice, or pediatrics is preferred. Requirements* Must possess a valid state driver license Must maintain automobile liability insurance as required by law Must maintain dependable transportation in good working condition Must be able to safely drive an automobile in all types of weather conditions * For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
    $29k-40k yearly est. Auto-Apply 3d ago
  • Patient Services Coordinator Home Health - Full-time

    Enhabit Inc.

    Patient service representative job in York, PA

    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: * 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) * Continuing education opportunities * Scholarship program for employees * Matching 401(k) plan for all employees * Comprehensive insurance plans for medical, dental and vision coverage for full-time employees * Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees * Flexible spending account plans for full-time employees * Minimum essential coverage health insurance plan for all employees * Electronic medical records and mobile devices for all clinicians * Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications * Must possess a high school diploma or equivalent. * Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services. * Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred * Previous experience in home health, hospice, or pediatrics is preferred. Requirements* * Must possess a valid state driver license * Must maintain automobile liability insurance as required by law * Must maintain dependable transportation in good working condition * Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
    $29k-40k yearly est. Auto-Apply 4d ago
  • Patient Services Coordinator/Front Desk

    IVI RMA North America

    Patient service representative job in Wayne, PA

    Job Description RMA of Philadelphia, part of IVIRMA North America network of top fertility practices is currently seeking a hard-working, reliable and motivated person for our Front Desk/Patient Services Coordinator position in our Wayne, PA location. This is a Full-Time position typically Monday-Friday 6:45am-3:45pm but hours might vary. The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive Practice image to our patients. Essential Functions and Accountabilities: Welcomes and greets all patients and visitors. Comforts patients by anticipating their anxieties and answering their questions. Follows provider appointment templates and guides patients through their visit. Assesses schedule conflicts and problems with recommendations for solutions. Collects payments as required; works with Finance to ensure all insurance information is entered and up to date. Works closely with patient's care team to coordinate total patient care. Processes medical records requests. Handles administrative tasks such as filing, sorting faxes, and answering phones. Schedules and confirms appointments. Works with other departments to ensure the office is in excellent condition. Supports office by ordering supplies and maintaining the front desk and waiting room areas. Academic Training: High School Diploma or equivalent (GED) - required Associate's degree - a plus Area: Administrative Management or other related field Position Requirements/Experience: 1+ years practical experience working in a similar position Experience in a patient-facing role - preferred Experience working in medical/healthcare industry 2+ years practical experience working in a customer service setting Technical Skills: Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred. IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. Medical, Dental, Vision Insurance Options Retirement 401K Plan Paid Time Off & Paid Holidays Company Paid: Life Insurance & Long-Term Disability & AD&D Flexible Spending Accounts Employee Assistance Program Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & *********************** EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
    $29k-40k yearly est. 21d ago
  • Patient Services Coordinator Supervisor

    Ivirma North America

    Patient service representative job in Wayne, PA

    Job Description Patient Services Coordinator Supervisor IVI RMA is looking for a Patient Services Coordinator Supervisor for their location in Wayne, PA. This is a full-time role Monday-Friday. Job Purpose: The Patient Services Supervisor will assist the Patient Services Manager in the direct oversite and daily management of all Patient Services Employees. They are responsible for the training and development of their employees. This role will play a large part in building a solid foundation for departmental workflow to ensure optimal care is provided to all patients. Essential Functions and Accountabilities: Onboards and trains new hires in all aspects of Patient Services Ensures understanding and consistency in key departmental areas such as policies, procedures, and patient care. Observes employee and patient interactions to provide coaching, guidance, and support. Frequently visits satellite offices to provide face-to-face support. Develops and continuously evaluates training curriculum to ensure safety, compliance, and productivity. Ensures that reconciliation reports are run and completed daily. • Monitors how the employees record and process patient financial information and collect patient charges. Establishes best practices in reviewing errors and making recommendations to remediate and improve. Collaborates with the Patient Services Assistant Manager to ensure coverage across offices to maintain a fully functional department seven days a week, including all weekends and holidays Performs hands-on the Patient Services' functions as needed due to absenteeism, open-to-hire, unusually high patient volume, etc. • Assists with employee management through coaching, counseling, and employee development. Supervisor Responsibilities (if applicable): Ensure that team members have the necessary training for proper performance and development. Transmit the Company's policies (health and safety, labor legislation, training, etc.) to ensure compliance. Academic Training: High School Diploma or equivalent (GED) - required Associate's degree - a plus Area: Administrative Management or other related field Position Requirements/Experience: 3+ years practical experience working in a related field Previous Team Lead or Supervisor experience - preferred Technical Skills: Knowledge of Microsoft Office Suite: Word, Excel, Access, and OneNote - required Performance management IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. Medical, Dental, Vision Insurance Options Retirement 401K Plan Paid Time Off & Paid Holidays Company Paid: Life Insurance & Long-Term Disability & AD& Flexible Spending Accounts Employee Assistance Program Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & *********************** EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
    $29k-40k yearly est. 23d ago
  • PT Lanco Front Desk Coordinator

    Spooky Nook Sports-Pa 3.5company rating

    Patient service representative job in East Petersburg, PA

    Job DescriptionDescription: The Spooky Nook Sports Lanco Front Desk Coordinator (PT) is responsible for welcoming all Spooky Nook Sports Lanco guests and providing an inviting, fun and healthy experience for all program participants and facility customers. This position requires 30 hours of scheduled front desk time with paramount customer service and leadership skills. The Front Desk Services Coordinator must remain organized throughout the registration process (including the collection, set up and recording of payments) for all activities and program registrations and batting cage operations. This position is also responsible for hiring, training and scheduling other PT Lanco employees to execute duties at the front desk. NOTE: Because this position does involve routine interaction with children, all candidates must successfully obtain the following clearances PRIOR to beginning employment: 1. PA State Police criminal history record, 2. PA Child Abuse Clearance, and 3. FBI Fingerprint-based criminal history clearance. If you do not already have these, please follow this link to begin the process of obtaining your clearances: ************************************************************** We recommend obtaining these as soon as possible to ensure your employment can begin promptly, as results may take up to 4 weeks to arrive. You must possess the “Employment” versions of each clearance and not the “Volunteer” versions. Benefits Working at a branch of the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. As a part-time team member of the Nook, you will enjoy: Free adult membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. 35% discount on food and beverage purchases, including the Forklift and Palate restaurant 35% discount on all Nook apparel Free child watch (3-hour increments) Discounts on personal training, event space rental, and more! Local business discounts Essential Job Functions Open and close front desk at Lanco Implement best practices for the Lanco welcoming and registration processes Create schedule for front desk based on the demands of programming in the facility Provide support and leadership to part-time staff during shift Seek guest feedback and make recommendations to improve visitor experience Support and promote Spooky Nook Sports Lanco programming and provide related information to existing and potential customers Listen to program participants and guests' needs and inquiries to determine appropriate service actions Respond to various inquiries by guests and program participants in the facility via email and over the phone Process payments for internal programming registrations and daily fees Maintain member and facility usage statistics Schedule birthday parties and other external rentals, including late night rentals Follow all cash handling policies and procedures Check participant identification and account profile upon checking in or registering for a program Schedule facility usage and rentals for participants/guests Complete office administrative tasks such as copying, mailing, filing, etc. Communicate with members concerning facility changes, large events, promotions, etc. Provide recommendations to improve process and procedures of all related tasks All other duties as assigned Requirements: Basic Qualifications PA Child Abuse Clearance and FBI Fingerprint Criminal History Clearance: Must be dated within the past 5 years and specifically for employment (not volunteer). NOTE: If you do not have already these clearances, you will be provided with instructions when an offer of employment is made. Results can take up to 4-6 weeks. Both clearances must be presented before employment can begin. Experience in a customer service role Dependable transportation to and from work Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that includes evenings, weekends, and holidays as needed Authorized to work in the United States Preferred Qualifications Highly dependable with a history of consistent attendance and punctuality Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Integrity: Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Experience communicating with individuals of diverse demographics Initiative to work efficiently with minimal supervision Working Conditions Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will occasionally be required to lift, push, pull, lower and/or move up to 50 lbs occasionally. Noise Level: The noise level in this environment is typically variable. Work schedule: The work schedule may fluctuate to including evenings, weekends, and holidays.
    $32k-37k yearly est. 12d ago
  • Patient Care Coordinator

    Turnpaugh Health and Wellness Center

    Patient service representative job in Mechanicsburg, PA

    Are you ready to make a meaningful impact in healthcare? Join Turnpaugh Health, a fast-growing leader in functional medicine, where our providers and team members are transforming lives every day. As we continue to expand, we are looking for enthusiastic and compassionate individuals to help us deliver exceptional care in a collaborative, patient-centered environment. About the Role: As a Patient Care Coordinator, you'll be a vital part of our front office team, serving as the first point of contact for patients in our holistic care model. This role goes beyond administrative support-it's about building trust, providing seamless service, and creating a welcoming experience in a healthcare setting that feels more like a concierge practice. Your responsibilities will include engaging with patients in person, over the phone, and online, managing check-in/check-out procedures, handling payments, updating patient records, and coordinating with providers to ensure smooth and efficient care delivery. Key Duties: You will provide exceptional service at every touchpoint, from greeting patients and answering inquiries to coordinating appointments and assisting with issue resolution. You'll follow established protocols for intake and scheduling, maintain HIPAA-compliant documentation, and work collaboratively with clinical and administrative teams to support patient needs. Your input will also help identify opportunities to enhance the patient experience. What You Bring: We're looking for strong communicators who are organized, detail-oriented, and team-focused. You should be comfortable navigating a busy front office and be proactive in solving problems. Experience in a medical or healthcare setting is a plus, especially if you're familiar with functional medicine principles. High School Diploma required; Associate or Bachelor's degree preferred At least 2 years of customer or patient service experience Strong organizational and multitasking abilities Experience in a medical provider environment preferred Familiarity with functional medicine is a bonus Why Join Us? Turnpaugh Health offers a supportive, mission-driven workplace where your contributions matter. We are committed to professional growth, teamwork, and delivering the highest quality care to our community.
    $19k-37k yearly est. 7d ago
  • Pediatric Dental Patient Care Coordinator

    Smilebuilderz 3.8company rating

    Patient service representative job in Lancaster, PA

    Full-time Description Schedule: Monday-Friday 7:40am-5:30pm Smilebuilderz Mission To develop an elite team of professionals that set the standard for providing quality oral healthcare solutions. Through our consistent professionalism and effectiveness, we will become admired by our peers and respected by our patients. Summary of Benefits • Paid Time Off for FT Staff • Paid Holidays • Discounted Dental Services • EAP Services • Employee Referral Program • Employee Discounts • Employee Events Throughout the Year IN ADDITION, SMILEBUILDERZ OFFERS: • Medical, Dental, & Vision Insurance • Flexible Spending Account • Health Savings Account • Voluntary Accident & Critical Illness Benefit • Voluntary Term Life Insurance • Long Term & Short Term Disability • 401(K) Plan Job Summary: We are seeking a compassionate and organized Pediatric Dental Patient Care Coordinator to join our multi-specialty dental practice. This role is essential in providing an exceptional experience for our young patients and their families, ensuring smooth coordination of care, and assisting with scheduling, insurance, and communication between the clinical and administrative teams. Key Responsibilities: Patient Experience & Communication Serve as the first point of contact for pediatric patients and their families, ensuring a warm and welcoming environment. Educate parents and guardians about treatment plans, post-visit care, and financial responsibilities. Address patient concerns with empathy, helping to ease dental anxiety for children. Scheduling & Appointment Coordination Schedule, confirm, and manage patient appointments, including recalls and follow-ups. Optimize provider schedules to ensure efficient patient flow. Coordinate referrals and specialty appointments when needed. Insurance & Billing Support Verify insurance benefits and eligibility before appointments. Assist with claim submissions, pre-authorizations, and financial arrangements. Explain treatment costs and payment options to parents in a clear and professional manner. Administrative & Compliance Responsibilities Maintain accurate and up-to-date patient records in the practice management system. Ensure compliance with HIPAA and other regulations regarding patient information. Assist with front desk duties, such as answering phones, checking in patients, and processing paperwork. Join our Team Today! Click the following link to learn more! ********************************************************************** Requirements Qualifications & Skills: Required: Previous experience in a dental or medical office, preferably in pediatrics. Strong customer service and communication skills, especially when working with children and parents. Proficiency in dental software and insurance verification. Ability to multitask in a fast-paced environment while maintaining attention to detail. Compassionate and patient-focused attitude. Preferred: Knowledge of dental terminology and pediatric dental procedures. Experience handling Medicaid and private dental insurance claims.
    $29k-37k yearly est. 25d ago
  • Patient Care Coordinator

    Patriot Home Care 4.1company rating

    Patient service representative job in Harrisburg, PA

    We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)
    $23k-34k yearly est. Auto-Apply 60d+ ago
  • Front Desk Coordinator - Lancaster

    The Joint 4.4company rating

    Patient service representative job in Lancaster, PA

    Front Desk Coordinator - Full Time/Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities * Greet and check in patients, providing a friendly and professional first impression * Manage the flow of patients through the clinic in a timely, organized manner * Present and sell wellness plans and membership packages confidently and accurately * Support the clinic's sales goals by converting new and returning patients into members * Answer phone calls and assist with appointment scheduling and patient inquiries * Re-engage inactive members and maintain up-to-date patient records using POS software * Assist with clinic marketing efforts and community outreach * Maintain a clean, organized front desk and clinic environment * Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications * High school diploma or equivalent required * Minimum one year of customer service and sales experience preferred * Strong phone, computer, and multitasking skills * Energetic, motivated, and confident in a goal-driven environment * Positive attitude with a team-oriented mindset * Must be able to stand/sit for long periods and lift up to 50 pounds * Office management or marketing experience is a plus Schedule This role requires 40 hrs / week availability in the clinic with occasional local travel to community events. Compensation and Benefits * Starting pay: $20 per hour + Bonus * Medical and PTO pay * Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
    $20 hourly 4d ago
  • Patient Access Specialist I (60554)

    Union Community Care 3.8company rating

    Patient service representative job in New Holland, PA

    Our Mission, Vision, & Model of Care At Union Community Care, our purpose is at the forefront of all that we do: we stand for whole health to help you live your fullest life. We envision vibrant and healthy communities supported by inclusive healthcare that embraces each member's unique culture, needs, and values, and emboldens them to make healthful choices that fuel their well-being and the well-being of others. We believe in whole health. This means we address and heal disease but equally important, we work at the causes of the causes, the social ills that must be addressed to achieve true equity. We listen, learn, and embrace the complex lives and unique strengths of our patients, and we work hard to break down all barriers to care. This means we look through a grassroots lens. We connect with our communities because we are our communities. Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center.
    $30k-35k yearly est. 9d ago
  • Pediatric Dental Patient Care Coordinator

    Smilebuilderz 3.8company rating

    Patient service representative job in Lancaster, PA

    Schedule: Monday-Friday 7:40am-5:30pm Smilebuilderz Mission To develop an elite team of professionals that set the standard for providing quality oral healthcare solutions. Through our consistent professionalism and effectiveness, we will become admired by our peers and respected by our patients. Summary of Benefits * Paid Time Off for FT Staff * Paid Holidays * Discounted Dental Services * EAP Services * Employee Referral Program * Employee Discounts * Employee Events Throughout the Year IN ADDITION, SMILEBUILDERZ OFFERS: * Medical, Dental, & Vision Insurance * Flexible Spending Account * Health Savings Account * Voluntary Accident & Critical Illness Benefit * Voluntary Term Life Insurance * Long Term & Short Term Disability * 401(K) Plan Job Summary: We are seeking a compassionate and organized Pediatric Dental Patient Care Coordinator to join our multi-specialty dental practice. This role is essential in providing an exceptional experience for our young patients and their families, ensuring smooth coordination of care, and assisting with scheduling, insurance, and communication between the clinical and administrative teams. Key Responsibilities: Patient Experience & Communication * Serve as the first point of contact for pediatric patients and their families, ensuring a warm and welcoming environment. * Educate parents and guardians about treatment plans, post-visit care, and financial responsibilities. * Address patient concerns with empathy, helping to ease dental anxiety for children. Scheduling & Appointment Coordination * Schedule, confirm, and manage patient appointments, including recalls and follow-ups. * Optimize provider schedules to ensure efficient patient flow. * Coordinate referrals and specialty appointments when needed. Insurance & Billing Support * Verify insurance benefits and eligibility before appointments. * Assist with claim submissions, pre-authorizations, and financial arrangements. * Explain treatment costs and payment options to parents in a clear and professional manner. Administrative & Compliance Responsibilities * Maintain accurate and up-to-date patient records in the practice management system. * Ensure compliance with HIPAA and other regulations regarding patient information. * Assist with front desk duties, such as answering phones, checking in patients, and processing paperwork. Join our Team Today! Click the following link to learn more! ********************************************************************** Requirements Qualifications & Skills: Required: * Previous experience in a dental or medical office, preferably in pediatrics. * Strong customer service and communication skills, especially when working with children and parents. * Proficiency in dental software and insurance verification. * Ability to multitask in a fast-paced environment while maintaining attention to detail. * Compassionate and patient-focused attitude. Preferred: * Knowledge of dental terminology and pediatric dental procedures. * Experience handling Medicaid and private dental insurance claims.
    $29k-37k yearly est. 26d ago
  • Patient Care Coordinator

    Carering Health

    Patient service representative job in Harrisburg, PA

    We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)
    $19k-38k yearly est. Auto-Apply 60d+ ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Hershey, PA?

The average patient service representative in Hershey, PA earns between $27,000 and $39,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Hershey, PA

$32,000
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