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Patient service representative jobs in Lake Jackson, TX

- 397 jobs
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Patient Service Representative
Customer Service Representative
Patient Service Specialist
Patient Access Representative
Front Desk Coordinator
Medical Scheduler
Patient Service Coordinator
Medical Receptionist
Admissions Clerk
Scheduler
Prior Authorization Specialist
Registration Specialist
Registration Coordinator
Scheduling Coordinator
Service Representative

  • Scheduler

    Brookdale 4.0company rating

    Patient service representative job in Webster, TX

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or General Education Degree (GED) required. Prefer one year experience working with older adults or in a related healthcare setting. Certifications, Licenses, and Other Special Requirements None Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have knowledge and working capability of PCs, including Microsoft Word and Excel. Physical Demands and Working Conditions Standing Walking Sitting Use hands and fingers to handle or feel Reach with hands and arms Stoop, kneel, crouch, or crawl Talk or hear Ability to lift: Up to 25 pounds Vision Requires interaction with co-workers, residents or vendors Occasional weekend, evening or night work if needed to ensure shift coverage. On-Call on an as needed basis Possible exposure to communicable diseases and infections Exposure to latex Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Brookdale is an equal opportunity employer and a drug-free workplace. Ensures community is adequately staffed in order to meet resident's care and service needs and in accordance with the company standards and guidelines. Supervises direct care staff as delegated by manager/supervisor. Ensures associate schedules are communicated/distributed to all associates a minimum of one week in advance (or longer as required by your individual agency). Effectively manages and communicates all changes in resident/client needs to associates as updates are made to the contract and plan of care. Manages on-call/after-hours business needs as assigned. Effectively communicates all staffing shortages and additional staffing needs to supervisor. Effectively operates and maintains corporate scheduling and billing computer system according to company guidelines and best practices. Completes daily billing in a timely manner, ensuring state and SOX compliance regulations are followed in regards to billing practices Responsible for completing review and reconciliation of billing on a weekly basis. Ensures billing information is complete and correct prior to finalizing monthly resident billing. Maintains positive relationships and rapport with co-workers, residents, family members and community personnel. Effectively maintains client chart/documentation and filing practices as per company guidelines and best practices. Completes other duties as assigned. Covers BAH cases in the event that care associates cannot be secured to provide services to client(s). Manages on-call/after office hours and weekend's business needs as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $35k-70k yearly est. Auto-Apply 38d ago

  • Patient Service Representative

    Radnet 4.6company rating

    Patient service representative job in Pearland, TX

    Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.
    $29k-33k yearly est. 2d ago

  • Medical Receptionist

    Premier Medical Resources 4.4company rating

    Patient service representative job in Bellaire, TX

    Townsen Physician Group is looking for a full-time Medical Receptionist to join our team in Bellaire, TX! SUMMARY: The Medical Receptionist is responsible for assisting patients, doctors, office employees, and visitors. The Medical Receptionist helps the clinic run smoothly by scheduling appointments, greeting patients, answering phones, maintaining accounts and medical records, and other tasks as needed. Whether in person or over the phone, the Medical Receptionist is typically the first faces or voice patients will see or hear. ESSENTIAL FUNCTIONS: Clinical Receptionist Assist with management of daily clinic operations including ensuring the clinic is open and closed in a timely manner Greet patients as they arrive to facility and provide them with appropriate information Assist patients in completing all necessary forms and documentation Ensure completeness and accuracy of patients' forms and logs including all demographics in EMR system Update patients' information in EMR system and all related records Keep patient appointment on schedule by notifying provider of patients' arrival Answer telephone, route calls when appropriate, and answer inquires Maintains patient accounts by obtaining, recording, and updating personal and financial information Call patients to remind them of appointments Schedule and reschedule patients' appointments Coordinate mail flow in and out of the office Ensure reception area is well maintained, neat and clean, including magazines KNOWLEDGE, SKILLS, AND ABILITIES: Strong computer knowledge including proficiency with MS Outlook, Word, and Excel Strong attention to detail Exceptional customer service and phone etiquette Excellent verbal and written communication skills Broad knowledge of the content, intent, and application of HIPAA, federal and state regulations Knowledge with in and out of network insurances, insurance verification, patient responsibility, and process for prior authorization Ability to travel between facilities if necessary EDUCATION AND EXPERIENCE: High School Diploma or GED Valid Texas Driver's License Premier Medical Resources reserves the rights to change or modify the employee job description whether orally or in writing, at any time during the employment relationship. Additionally, Premier Medical Resources, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply with all applicable Premier Medical Resources policies and procedures.
    $27k-33k yearly est. 7d ago

  • Patient Service Representative

    Zoll Lifevest

    Patient service representative job in Bay City, TX

    Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
    $28k-35k yearly est. Auto-Apply 31d ago

  • Patient Service Representative

    CLS Health

    Patient service representative job in Sugar Land, TX

    CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians! We are Looking for: We are looking for a professional and courteous Patient Service Representative I to join our team. As the first point of contact for our patients, you will be responsible for providing excellent customer service, coordinating financial responsibilities, and ensuring that our patients have a positive experience when they visit our facility. Responsibilities: Greet patients and visitors in a friendly and welcoming manner Verify patient information, including insurance coverage and personal information Collect co-pays and other fees from patients at the time of service Ensure the referrals are in the patient's chart before the patient comes in Maintain patient records and ensure that they are accurate and up to date Count cash box and complete cash reconciliation forms. Once close is completed, sign off on EBO report and cash reconciliation Handle patient complaints and resolve issues in a professional manner Perform other administrative tasks as needed Benefits: 401(k) 401(k) matching Dental Insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Requirements High school diploma or equivalent Experience in a medical office Bilingual in Spanish Preferred Experience with ECW (eClinicalWorks) required Excellent communication and interpersonal skills Ability to multitask and prioritize effectively Strong attention to detail and accuracy Proficiency in Microsoft Office and other computer applications Knowledge of medical terminology and insurance billing preferred
    $28k-34k yearly est. 10d ago

  • Sales & Service Representative

    MRC Global Inc. 4.3company rating

    Patient service representative job in La Porte, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. Key Duties & Responsibilities * Respond to customer quote requests by sourcing products from inventory or external suppliers. * Build quotes that create customer value and profitability for MRC Global. * Identify and pursue sales opportunities to support overall growth. * Engage proactively with customers, using product knowledge to recommend solutions. * Use MRC Global systems/software for quotes, order processing, vendor POs, and related tasks. * Adhere to customer contract requirements (pricing, freight, delivery, KPIs). * Monitor shipping/delivery status and communicate updates to customers. * Resolve customer concerns using a problem-solving approach. * Ensure quoted products comply with approved manufacturer lists (AML) or specifications. * Reference customer guides and consult with internal/external resources to enhance service. * Handle advanced customer needs (external labor, RMAs, PO changes, special invoicing). * Communicate professionally with customers, suppliers, and coworkers. Required Experience * One (1) or more years in a customer-facing role, inside sales, or warehouse services; or recent completion of post-secondary education (Technical/Trade School, Associate or Bachelor's degree), preferably in industrial or sales fields. Skills & Abilities * Proficient in computer and software use. * Strong communication and knowledge-sharing skills. * Effective in one-on-one and small group presentations. * Detail-oriented with a sense of urgency. Working Conditions * Frequent driving/traveling. * Regular interaction with others. * Primarily desk/computer-based work. * Ability to sit/stand for extended periods. * For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. * Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $27k-46k yearly est. Auto-Apply 9d ago

  • Customer Service Representative I

    Southwest Water Texas 4.1company rating

    Patient service representative job in Sugar Land, TX

    Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 20 U.S. states and 2 Canadian provinces. "Nexus" means connection. Through the essential water and wastewater services we deliver, we have a very personal connection to the people, businesses, and communities we serve. This is why our operations are locally led and managed. Every day, over 1,300 professionals deliver vital, safe, and reliable service through over 670 water systems and 360 wastewater systems. Purpose of the Job Is responsible for providing excellent customer service and support to customers by handling inquiries, complaints, and requests, and ensuring customer satisfaction by addressing their needs in a timely and professional manner. The role may assist with order processing, service information, troubleshooting, and resolving issues to maintain positive customer relationships. Strong communication skills, problem solving abilities, and a customer-centric mindset are essential for success in this role. Job Responsibilities Follow process workflows Handle cash payments Perform billing functions Provide quality customer service Respond to inquiries Competencies Delivering High Quality Work Supporting Coworkers Communicating Effectively Serving Customers Education H.S. Diploma or GED in General Certifications Physical Requirements Office-Based Role Work Experience 1 year in customer care is required. We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law. We are an E-Verify participating employer.
    $32k-38k yearly est. 3d ago

  • Patient Service Coordinator

    Us Fertility

    Patient service representative job in Webster, TX

    Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. We have an immediate opening for an Patient Service Coordinator to join our team in Clear Lake, Texas. The schedule is Monday- Friday from 0730-4pm Central Time. This position will float to other sites as needed Memorial City, Texas Medical Center, Spring Woodlands, Beaumont, Katy. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Service Coordinator is responsible for: Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly Schedule appointments Address customer/patient issues and insure effective short-term and long-term resolution Provide timely feedback to the practice regarding service failures or patient concerns Consult with patients regarding their benefits, coverage and financial options Greet patients and visitors to the office and providing high level of customer service Required to work occasional weekends and holidays High volume of phlebotomy Maintain supplies for the blood drawing stations Ensure lab specimens are sent to proper labs Assist physician or ultrasound technician with various procedures What You'll Bring: The skills and education we need are: Minimum 2 years of applicable work experience Strong phlebotomy skills Completion of a formal MA program High School diploma or GED required Extensive knowledge of insurance/benefits, medical terminology and medical billing Experience working in an OB/GYN office is a plus Strong communication skills, independent worker, detailed-oriented, computer savvy High level of customer service essential More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! To learn more about our company and culture, visit here.
    $30k-42k yearly est. 16d ago

  • Customer Service Representative - State Farm Agent Team Member

    Chris Peters-State Farm Agent

    Patient service representative job in Alvin, TX

    Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Chris Peters - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-34k yearly est. 10d ago

  • Health & Wellness Scheduler

    Grand Living

    Patient service representative job in League City, TX

    Grand Living at Tuscan Lakes Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do. About the Position A Health and Wellness Administrative Assistant (Scheduler) is responsible for enhancing the overall Resident experience through comprehensive leadership through creating a schedule for the Health and Wellness department that meets the needs of our residents. Assist with establishing and sustaining a culture of unparalleled service and long-term growth through supporting the Health and Wellness team in an administrative and clinical role. The Health and Wellness Administrative Assistant is to model The Sterling Touch friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction. The Health and Wellness Administrative Assistant position, serving as a scheduler and caregiver within the community, is under the general guidance of the Director of Health and Wellness in accordance with Community standards, processes, procedures, practices, and philosophy. Qualifications and Requirements The Health and Wellness Administrative Assistant must possess the following knowledge, skills and abilities: * High School Diploma or GED, required. * Certified Nursing Assistant, Certified Medication Aide, or Medictaion Technician licensure, highly preferred. * Experience creating and/or maintaing staff schedules for large teams with 24/7 coverage. * One or more years of experience providing assistance with ADLs, highly preferred. * One or more years of experience working with seniors, preferred. * Ability to read, write and understand the English language in order to provide assistance with ADLs in accordance with each assigned resident's personalized care plan, observe and provide medication assistance to resident, react and communicate during emergencies, and communicate with other employees, supervisors, residents and guests. * Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time. * Ability to lift or carry up to 40 pounds. Benefits For the Health and Wellness Assistant, we offer competitive compensation and a full benefits package for full-time employees including 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP). PTO is earned at lesser rates for part-time staff. Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times. Equal Employment Opportunity At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.
    $33k-58k yearly est. 1d ago

  • Patient Services Specialist Supervisor - Angleton

    Aa083

    Patient service representative job in Angleton, TX

    Patient Services Specialist Supervisor - Angleton - (2506722) Description Minimum Qualifications:Associate degree and three years clerical or customer service experience. An equivalent combination of education and experience relevant to the role may be considered for this position. For departments reporting under Health System Ambulatory Operations, a valid Basic Life Support (BLS) certification must be obtained within 90 days of hire. Certification must be maintained for the duration of their employment in this position. Job Summary:The Patient Services Specialist Supervisor has advanced Patient Services Specialist skills and is an expert in independently maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities and facilitating access to UTMB services for new and returning patients. Essential Job Functions / Supervisor Responsibilities· Assist manager with day-to-day operation of clinic(s). · Supervises, directs, and evaluates Patient Services Specialist personnel. · Provides feedback to manager regarding Patient Services Specialist personnel. ü Customer Service· Provides high level customer service in all interactions with internal and external customers. · Provides direct, professional, and knowledgeable interactions with patients, physicians, referral sources, and the treatment team. · Answers always calls accurately and with exceptional customer service. · Ensures caller's needs are met and accurate information is obtained. · Ensures calls are documented and triaged appropriately ensuring patient satisfaction and patient safety. Completes telephone encounter process if appropriate. · Acts as patient advocate and liaisons with various departments to meet mutual goals. · Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax and mail· Addresses concerns of patients, provides service recovery, and escalates issues as needed. ü Scheduling· Applies the policies of the clinical entity to schedule appointments. · Coordinates financial counseling for day surgery· Completes reminder calls to patients for scheduled appointments· Educates patient/responsible parties regarding billing process and any additional financial responsibilities including third party benefits information. · Provides out of pocket cost estimates to patients· Counsels' patients about unpaid bills. · Obtains future appointments at time of service for clinic follow-up, referrals, and ancillary services. ü Arrival· Arrives patients and prepares paperwork/chart for visit. · Appropriately receipts all monies collected, tokens distributed, and deferments authorized. ü Registration· Verifies, ensures eligibility, and pre-registers patients by obtaining patient demographics and third-party coverage(s) at every encounter. · Obtains and documents information required for third party reimbursement. · Ensures compliance with Medicare and third-party coverage. · Communicates with patient, referral source, UTMB physician and clinical staff regarding any obstacle to access or authorization. ü Disposition· Fully dispositions each patient within the designated timeline. Marginal Or Periodic Job Functions· Performs related duties as required. · Reads all OSA Announcements and relevant communications relating to job duties. · Successfully completes competency-based training and testing on an annual basis. · Prioritizes and completes all work in an accurate, effective, and efficient manner. · Adheres to internal controls established for department. · Locks office and secures files containing money or confidential information when away from workstation. Properly disposes of printed patient information, logs off computer when leaving workstation and keeps passwords confidential. · Participates in team meetings/activities and supports the philosophy and goals of the team/department. · Works Independently. · Displays critical thinking. · Able to triage problems. Qualifications Equal Employment OpportunityUTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities. Primary Location: United States-Texas-AngletonWork Locations: Angleton Urgent Care Angleton Urgent Care 2327 E. Mullberry St. Angleton 77515-3804Job: Clerical & Administrative SupportOrganization: UTMB Health: RegularShift: StandardEmployee Status: SupervisorJob Level: Day ShiftJob Posting: Dec 26, 2025, 6:19:41 PM
    $27k-34k yearly est. Auto-Apply 2d ago

  • PRN - Patient Access Coordinator

    Procare-TECC

    Patient service representative job in Pearland, TX

    Job Description The Patient Access Coordinator (Front Office Staff) is the first point of contact with patients and serves one of the most important functions in our facilities. The Patient Access Coordinator will courteously and professionally greet patients and obtain accurate demographic and insurance information for registration. This position will work in harmony with clinical staff to ensure each patient is given the highest level of customer service and every staff member is treated with the utmost respect. The will carry-out his/her duties by adhering to the highest standard of ethical and moral conduct and fully support the mission, vision, and values of the Company. This is a Full Time position. RESPONSIBILITIES: Demonstrates ability to effectively communicate (written & oral) with individuals and groups of various backgrounds and educational levels in high stress situations. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner, under stressful demands while maintaining exceptional customer service. Obtains complete and accurate demographic, insurance and financial data to complete registration. Updates and maintains patient database according to established procedures. Completes and balances all daily transaction paperwork. Maintains an open line of communication with all team members. Maintains consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures. QUALIFICATIONS EDUCATION AND EXPERIENCE: High school diploma or equivalent is required; some college is preferred. Minimum of two years of face to face customer service experience is required. Current BLS for the Healthcare Provider. Must have a current card from an American Heart Association (AHA) recognized course. Experience providing customer service to patients and their families is preferred. Experience working in an Emergency Department is preferred. Experience working with patient records and charts and an understanding of insurance plans is preferred. SKILLS AND ATTRIBUTES: Ability to incorporate excellent customer service skills in dealing with patients, personnel, physicians, and peers. Must be self-driven and possess the ability to work in teams with minimal daily supervision. Ability to work in a fast-paced, professional environment. Ability to communicate in a clear, concise, and organized manner and interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Proficiency in Microsoft Office is required.
    $27k-35k yearly est. 29d ago

  • Customer Service Representative

    Seatex

    Patient service representative job in Rosenberg, TX

    For over 50 years Seatex has been an industry leader in providing turn\-key chemical blending, toll manufacturing, and private label packaging services. Seatex operates four manufacturing plants. The facility occupies over 500,000 sq. ft. and sits on 58 acres in Rosenberg, Pasadena and El Campo, TX. All facilities are ISO 9001:2015 certified and registered with FDA, GMP, NSF and UL. At Seatex, we truly feel it is our employees that make the difference. We strive to maintain a positive, safe, and supportive work environment. We offer a team\-oriented environment, full benefits, 401(k), and a true open\-door policy. Customer Service Representative \- Administrator The Customer Service Representative\/Account Executive is responsible for being the main point of contact for key clients by assisting with inquiries, troubleshooting, and administrative duties. Responsibilities: · Responsible for ensuring the ordering, production, shipping, and billing are administered and monitored for assigned clients · Point of contact for client questions and order status · Manage and execute transactions within ERP system · Generate various reports as needed · Work with production to schedule blending or packaging projects · Ensure materials are available for production · Communicate concerns with clients and sales team · Answer phones\/Greet guests\/Provide Administrative Support to Customer Team · Additional duties as necessary Qualifications: · 3+ years CSR experience within production, manufacturing, chemical, or logistics environment · Must be efficient in MS Office suite · Experience with ERP program\/ SAP experience a PLUS · Able to maintain professional demeanor while managing challenging or emotional customer situations · Excellent communication skills \- Responds promptly to customer needs · Efficient in math and problem solving · Exhibits sound and accurate judgment · Ability to include appropriate people on decision\-making process · Ability to make timely decisions · Ability to speak and write English clearly and effectively · Available to work 8:00-5:00, Mon.\-Fri. Applicants should be able to provide proof of eligibility to work within the U.S. without sponsorship. Seatex is an Equal Opportunity Employer "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"675444130","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"Work Experience","uitype":2,"value":"1\-3 years"},{"field Label":"City","uitype":1,"value":"Rosenberg"},{"field Label":"State\/Province","uitype":1,"value":"Texas"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"77471"}],"header Name":"Customer Service Representative","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00217003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********03660012","FontSize":"12","location":"Rosenberg","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}
    $25k-34k yearly est. 60d+ ago

  • Customer Service Rep(08790) - 4600 7th Street

    Domino's Franchise

    Patient service representative job in Bay City, TX

    Domino's Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members. Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience. Responsibilities: Greet customers warmly and assist them with their orders in-person and over the phone. Accurately enter customer orders into the system and handle payment transactions. Provide product recommendations and promotions to enhance customer satisfaction. Resolve customer complaints efficiently and professionally. Assist in food preparation, including making pizzas and other menu items when needed. Maintain store cleanliness, including workstations, lobby, and restrooms. Ensure compliance with health and safety standards. Work effectively as part of a team to meet service goals. Assist with stocking and inventory management. Qualifications Strong communication and customer service skills. Ability to work in a fast-paced environment. Basic math skills for handling transactions. Ability to stand for extended periods and perform physical tasks. Team-oriented with a positive attitude. Must be at least 16 years old
    $25k-34k yearly est. 60d+ ago

  • Customer Service Representative - State Farm Agent Team Member

    Demetrius Phenix-State Farm Agent

    Patient service representative job in Stafford, TX

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Demetrius Phenix - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-34k yearly est. 10d ago

  • Customer Service Representative - State Farm Agent Team Member

    Will Norfolk-State Farm Agent

    Patient service representative job in Deer Park, TX

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Will Norfolk - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.
    $25k-33k yearly est. 10d ago

  • Customer Service Representative Celebration Advisor - SEASONAL

    WB Liquors & Wine

    Patient service representative job in Webster, TX

    There are tons to learn about liquor, beer & wine and have some fun along the way! Immediate Hire Always looking for smiling faces and those that are excited to learn and grow with our Team! Are you enthusiastic, outgoing and motivated? Do You smile all the time? Do you possess a customer-first ethic and attitude? Do you enjoy working in a fun and family-friendly atmosphere? We are currently seeking an upbeat, responsible and customer-oriented Customer Service Representative Celebration Advisor to join our team! Who are we? WB Liquors is a Texas-based, family-owned liquor store with extensive selection of liquor, beer, wine, and spirits since the 1960s. Our goal is to provide customers with quality products and exceptional customer service! Why work with us? We offer competitive pay and benefits, and we are closed on Sundays which gives everyone the opportunity to relax or take care of family and personal commitments. As a liquor store, we provide consistent employment in a changing job market. Our team is driven by celebration and creates a fun and exciting work environment! Come join the team as one of our Customer Service Representative Celebration Advisors! Benefits: Sundays off! Out by 9:15pm daily Bonus/Incentive potential Holiday Pay! Potential for Vacation after 6 months Employer matched 401(k) plan The right candidate will be willing and able to: Have a smiling face and happy disposition Communicate effectively and courteously with all customers Effectively use an integrated cash register and follow cash handling procedures Perform closing register procedures and make cash drops Assist in posting specials and promotions, checking-in vendors, setting and stocking product Requirements: Must be at least 21 years of age. Must be able to work a flexible schedule including evenings, weekends, and some holidays. Ability to lift up to 50 lbs. Extra Awesome: 1 year of retail experience or customer service experience Prior liquor, beer and wine knowledge is super awesome! What are you waiting for? Come join the Team! WB Liquors is proud to be an Equal Opportunity Employer. Work schedule 10 hour shift Weekend availability On call Holidays Day shift Night shift Overtime Benefits 401(k)
    $25k-33k yearly est. 60d+ ago

  • Printing Customer Service Representative

    Copy Doctor

    Patient service representative job in Friendswood, TX

    Copy Doctor is seeking a friendly, committed and self-motivated individual to join our team. The Customer Service Representative main responsibility is to be the first point of contact with our customers. Whether they are placing/picking up an order, or need assistance with the self-serve printers and computers, the CSR is there to provide a great customer experience. Duties Greet and attend customers as soon as they walk into Copy Doctor Respond to customers inquiries in a timely, courteous and professional manner. Address customer complaints and seek the input of Manager when the matters cannot be resolved Assist customers in the self-service area Check out customers at the cash register Fill job order sheet per Copy Doctor procedure Develop estimates and quotations using the Point of Sale System. Call customers to gather input to quote a print job, as well as to notify customers when jobs are ready File completed jobs Create shipping labels Print basic orders Finish jobs by cutting, binding, punching, laminating and folding. Performs store closing activities such as organizing and cleaning Qualifications Friendly, energetic and positive attitude are essential! Well organized and detail oriented Professional, personable phone etiquette Proficient in Microsoft Office (Outlook, Word, Excel) Excellent verbal and written communication skills Able to lift 50 pounds or more Ability to stand for long periods of time Minimum High School or GED Job Type: Part Time Schedule Monday-Friday 20-25 Hours per week
    $25k-33k yearly est. 60d+ ago

  • Customer Service Representative - State Farm Agent Team Member

    Matthew Johnson-State Farm Agent

    Patient service representative job in Friendswood, TX

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Matthew Johnson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 27d ago

  • Patient Access Coordinator

    CCRM Fertility

    Patient service representative job in Sugar Land, TX

    Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit *************** Location Address: Department: Work Schedule: Weekday - Weekday (H:MMam - H:MMpm) What We Offer Our Team Members: Potential for Over-time Pay (Time and a half) Holiday Differential Pay (Time and a half) Weekend Shift Differential Pay ($4.00 per hour) How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency. What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator. Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere. Scan insurance cards, picture identification, and prior medical records. Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered. Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes. Monitor the correspondence dashboard in Athena (Return mail). Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status. Protect confidential information and patient medical records. Answer phone calls, take messages, and forward based on urgency. Contact patients missing “New Patient” paperwork, two days prior to their appointment. Mail patient information and education materials. Monitor faxes and distribute to appropriate staff/departments. Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening. Ensure the building is locked and secured at close of business. Other duties as assigned. What You Bring: High School Diploma or GED required. 1+ year administrative experience required. Previous experience in reproductive medicine or Women's health is preferred. Prior experience with Athena preferred. Ability to work weekends, evenings, and holidays, on a rotating basis. Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner). CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility's onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $27k-35k yearly est. 29d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Lake Jackson, TX?

The average patient service representative in Lake Jackson, TX earns between $26,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Lake Jackson, TX

$31,000

What are the biggest employers of Patient Service Representatives in Lake Jackson, TX?

The biggest employers of Patient Service Representatives in Lake Jackson, TX are:
  1. UTMB HEALTHCARE SYSTEMS
  2. Aa083
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