Patient service representative jobs in Olive Branch, MS - 537 jobs
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Patient Service Representative
Customer Service Representative
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Authorization Specialist
Patient Access Representative
Patient Administration Specialist
Insurance Verification Specialist
Customer Service Representative
Viemed Healthcare Inc. 3.8
Patient service representative job in Memphis, TN
Essential Duties and Responsibilities: * Ensure that all orders are processed in a timely and accurate manner with the appropriate paperwork completed; all orders must be entered into the system timely with all necessary documentation included and ready for billing upon delivery (or as allowed by authoritative and governing guidelines)
* Handle inbound and outbound phone calls in a timely and professional manner; respond to inquiries and calls with proper prioritization and within reasonable timeframe; ensure that interactions are documented in the patient (customer) account within the software.
* Monitor and process faxes and other sources of orders/referrals; enter and account for each in the software and ensure response/action is taken accordingly.
* Efficiently coordinate branch transactions (deliveries, pick-ups, exchanges, returns, service, repair/maintenance) with appropriate staff (drivers, warehouse, liaisons, therapists, sales) and with patients (customers)
* Facilitate collection of patient balances for new and existing accounts; manage payment plans and recurring payments in order to produce desirable collection results for the branch.
* Contribute, both individually and as a team, to the achievement of operational, financial, and cultural performance goals for assigned branch location(s); be an advocate of management and a positive presence in the branch.
* Maintain current knowledge of and ensure compliance with company policies and procedures; stay current in medical billing practices, eligibility and insurance requirements, documentation requirements, and billing reimbursement.
* Develop and maintain working knowledge of products and services offered by the company, relevant governmental or regulatory requirements, and accreditation requirements.
* Maintain a high level of service satisfaction with patients and referral sources; maintain strong working relationships with branch staff and other employees.
* Ensure physical control and proper care of company assets, account for movement of physical assets within the software in a timely fashion.
* Maintain professional, polite, and respectful interactions with employees, patients/customers, referrals sources, vendors; maintain professional appearance with clothing, grooming, and personal hygiene.
* Responsible for performing other duties as assigned by management.
Qualifications:
* High school diploma or equivalent.
Preferred Knowledge, Skills and Abilities:
* Customer service experience preferred.
* Relevant healthcare or medical billing experience preferred.
* Knowledge of medical billing practices, eligibility and insurance requirements, and billing reimbursement.
* Commitment to service excellence and superior performance.
* Solid verbal and written skills.
* Proper phone and email etiquette.
* Manage time effectively.
* Able to multi-task and complete all assigned tasks at quality levels and within deadlines.
* Organized and structured in carrying out responsibilities.
* Professionally postured in both behavior and physical appearance.
* Strong interpersonal and communication skills; respectful and polite in all interactions.
* Able to physically lift, carry, and move equipment.
* Efficient use of technology and software.
You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. and on-call rotations as assigned. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
$29k-35k yearly est. 2d ago
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Customer Service Representative (Part-Time)
Dayton Freight 4.6
Patient service representative job in Memphis, TN
This is a Part Time position, working Monday - Friday, 3 PM - 8/9 PM.
Responsibilities
Customer ServiceRepresentatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
Payroll
Data entry
Freight reports
Driver collect reports
Billing and filling
Qualifications
Skillful in Microsoft Office Programs
Excellent keyboarding skills
Has worked in a fast paced environment and has excellent attention to detail
Experience with handling a high volume of phone calls
Exceptional communication and customer service skills
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
$32k-38k yearly est. Auto-Apply 34d ago
Bilingual Patient Services Representative
Christ Community Health Services 4.3
Patient service representative job in Memphis, TN
The PatientServiceRepresentatives are the “voice” of the health centers and often give customers their first impression of CCHS. This position fields incoming calls and questions, referring callers to appropriate sources, transferring callers efficiently, and taking detailed and accurate messages for staff members.
KEY RESPONSIBILITIES
Answers and routes all incoming telephone calls, ensuring callers are directed to appropriate location properly and quickly; uses overhead paging system effectively, when needed.
Schedules appointments via computer scheduling system, taking into account doctors' weekly schedules, including on-call schedules.
Takes detailed phone messages for administrators, physicians, nurses, and other staff members, including date, time, and operator's initials; emails messages to nurses from physician offices.
Schedules appointments and makes reminder calls for patient appointments and recall services within the health centers and dental centers.
Answers questions from patients, when possible, or refers questions to appropriate alternative source.
Performs other duties as required.
POSITION REQUIREMENTS
Education: High school diploma or equivalent.
Experience: Six to 12 months experience in customer service; demonstrated positive speaking skills; working knowledge of computers and telephone etiquette.
Licenses or Certifications: Must be Bilingual (Spanish)
Mental Requirements
Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.
Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
X
Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical Requirements
Activity
Approximate % of Time
Comments
Sitting
80%
Standing
10%
Walking
10%
100%
Approximate percentage of time spent lifting, pulling and/or pushing: N/A
Maximum number of pounds required (with or without assistance): N/A
Types of objects the incumbent is required to lift/pull/push. N/A
Machines and Equipment Used:
Machines, Equipment, Tools
Approximate % of Time
Degree of Hand:Eye Coordination Required
Computer
100%
High
Fax machine
10%
Normal
Telephone
100%
High
Approximate percentage of time incumbent spends in “on-the-job” travel, excluding commuting to regular work location: 0%
Working Conditions
Typical office environment.
$30k-34k yearly est. Auto-Apply 36d ago
Customer Service Representative
DHL (Deutsche Post
Patient service representative job in Olive Branch, MS
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.
The core responsibilities of this role include: Supply Chain, Logistics, Data Entry, Customer Care, Call Center, Transportation, Dispatch.
This position is for a customer start-up site in Olive Branch, MS to support logistics and order fulfillment within the computer hardware industry . It is within a new, climate-controlled facility.
Position: Second (2nd) Shift Customer ServiceRepresentative
Shift: Monday-Friday 2:00pm-10:00pm
Pay: $21.00 per hour
Shift Differential: $1.00
In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:
* Maintaining high levels of customer service and timely oral and written communication with client representatives as well as representatives and drivers of trucking and transportation companies to achieve and maintain high service levels.
* Experience within a Dispatch or TMS (Transportation Management System) to build and schedule Truckloads and/or LTL shipments based off load request sent from the TMS.
* Ability to effectively communicate via oral and written communication with Transport Carrier and Client to schedule pickups and research and resolve any issues that occur.
* Must have intermediate or higher experience with Microsoft Office (Excel, Outlook, Word)
* Experience using a commercial WMS (warehouse management system) such as JDA, Blue Yonder, Red Prairie, JDA, SAP, etc.
* Ability to work in a fast-paced, customer-centric team environment.
* Assist the Inventory and Quality department on daily tasks.
Be part of the world's largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:
* Affordable medical, dental, and vision coverage available beginning on your 30thday
* PTO program for all associates, including paid holidays and vacation
* 401(k) with generous company match
* Tuition reimbursement program
* Excellent training and career advancement opportunities
Grow your skills. Shape your world.
Role Purpose:
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
* Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
* Maintain customer records and update account information.
* Maintain financial accounts by processing customer adjustments.
* Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
* Perform other duties as assigned.
Required Education and Experience:
* High School Diploma or Equivalent
* 0-12 months of system, data entry or reporting experience
* 0-12 months of warehouse experience, preferred
Our Organization is an equal opportunity employer.
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$21 hourly 15d ago
Customer Service Representative (Olive Branch, MS)
DSV Road Transport 4.5
Patient service representative job in Olive Branch, MS
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Olive Branch, Polk Lane
Division: Solutions
Job Posting Title: Customer ServiceRepresentative (Olive Branch, MS)
Time Type: Full Time
The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client ServiceRepresentatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service
* Process and input all customer orders.
* Running and printing shipments from WMS.
* Run stock reports to check for product availability.
* Generate all related paperwork and necessary information required for customer work orders
* Checking all orders for special requests
* Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
* Follow up with other departments to ensure the service standards are being met.
* Assure proper invoicing of accounts by verifying customers as required.
* Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
Customer Interfacing Activities
* Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
* Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
Documentation
* Ensure the accuracy of all receiving and shipping documents.
* Gather and maintain all data and records relative to shipping and receiving activities.
* Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
* Prepare any reports concerning customer service as required by supervisors.
* Assist in resolving any discrepancies.
Data Entry
* Operate the computer terminal in a proficient manner.
* Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.
Clerical
* Oversee all paperwork associated with orders and maintain the corresponding files.
* Answer phone calls and operates various types of office machines and computers necessary to perform duties.
* Greet customers and visitors to the office.
* Effectively correspond with customers as required.
Communication
* Answer incoming telephone calls in a cheerful, courteous, and timely manner.
* Promptly route each call to the proper party, taking messages when necessary.
* Assist callers with general information and inquires.
* Direct visitors to appropriate department.
* Assist drivers at check in window various times though out the day.
OTHER DUTIES (Site Specific)
* CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.
* Work overtime as dictated by business whether mandatory or voluntary.
SUPERVISORY RESPONSIBILITIES
* None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
* Must have a high school diploma or general education degree (GED).
* 1 year experience in Customer Service-related capacity
* Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$23k-30k yearly est. 51d ago
Patient Care Coordinator
Results Physiotherapy 3.9
Patient service representative job in Bartlett, TN
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Bartlett, TN.
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$22k-30k yearly est. Auto-Apply 7d ago
Customer Service Representative
Advertising Checking Bureau 3.8
Patient service representative job in Memphis, TN
Job Description
The CSR is responsible for providing outstanding customer service to clients, customers (internal and external) and third parties via telephone, email, and fax. The CSR ensures compliance with client's program specifications and ACB policies and procedures. Specific CSR duties may be dependent on the client(s) they support. CSR must manage communications proactively to ensure the most effective and timely service is provided. The CSR may be required to assist with and/or perform all work assignments generally performed by other hourly PSG employees (Department Specialists, Account Specialists, Data Entry Clerks, Document Coordinators and Claims Processors).
DUTIES
Serve as a contact for clients, customers and/or third parties of assigned PSG accounts. Receive, research, and resolve client questions and complaints. Facilitate oral and/or written communications to ensure clients receive timely, efficient and accurate service (thorough responses to all communications are required within one business day). Maintain necessary documentation related to communications (i.e. log all telephone communications in the ACB phone log). Identify and review potential customer service issues with the Supervisor and proactively seek potential solutions. Review fund transactions; Ensure that client database is maintained and updated as necessary.
QUALIFICATIONS
High School Diploma or equivalent certificate. Basic PC knowledge, including Microsoft Office products; Outlook, Word, and Excel. General mathematical, spelling, and grammar skills as demonstrated by successful completion of pre-employment tests. Basic understanding of accounting principles. Strong organizational skills and time management skills are needed to manage multiple tasks/priorities.
$26k-34k yearly est. 29d ago
Customer Service Representative // Memphis TN 38134
Mindlance 4.6
Patient service representative job in Memphis, TN
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Job Title : Customer ServiceRepresentative
Job Location : 1670 Century Gate Drive, Memphis TN 38134
Duration : 6 Months
Shift : Mon - Fri between 8.00AM - 8.00PM
Training : 8.00AM to 4.30PM
Qualifications
POSITION OVERVIEW
· Receive and place telephone calls. Perform data entry and use software programs.
· Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
· Must document all calls and evaluate each account to determine if further research is necessary.
· Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
· Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
· Requires close attention to accuracy, performs independently, subject to practices and procedures.
· Handle customer service inquiries from members, providers, physicians and internal and external clients related to pharmacy benefits.
· Work to research and resolve problems in a timely manner.
· Assist members in understanding and maximizing the use of their pharmacy distribution program.
· Use computerized system to gather information and respond to questions.
· Document issues and resolutions in a common database.
· Escalate issues as necessary.
Knowledge and Abilities: Ability to handle challenging customers in a professional manner; Ability to adapt in a dynamic work environment learns quickly, solve problems and make decisions; Willingness to work a flexible schedule for peak call times
If you are available and interested then please reply me with your “Chronological Resume” and call me on **************.
Additional Information
Thanks & Regards,
Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W: ************
*************************
$28k-35k yearly est. Easy Apply 60d+ ago
Customer Service Representative - Olive Branch
ATC Fitness
Patient service representative job in Olive Branch, MS
Job Description
7120 Hacks Cross Rd - Olive Branch, MS 38654
About Us:
ATC Fitness is a family-owned gym with over 30 years of roots in the Mid-South. We pride ourselves on offering a welcoming, healthy, and positive environment for our members and team. Join a team that's committed to helping people reach their fitness goals while fostering career growth and work-life balance.
Position Summary:
We are seeking a friendly, outgoing, and motivated Customer ServiceRepresentative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for creating positive member experiences.
Key Responsibilities:
Assist current gym members with their needs, ensuring a great experience every visit.
Provide tours to prospective members, showcasing our facilities and benefits.
Sell gym memberships by sharing our values and programs with new prospects.
Answer phone calls professionally and address inquiries or concerns.
Familiarize new members with our Smart Start Training workout program.
Perform daily cleaning to maintain a clean and welcoming facility.
Qualifications:
Strong interpersonal and communication skills.
Ability to work independently and as part of a team.
A positive attitude with a passion for helping others.
Prior customer service or sales experience is a plus, but not required.
Must be reliable and punctual.
Perks and Benefits:
Free gym membership to any ATC Fitness location.
Flexible work hours to fit your schedule.
Opportunities for career growth within the company.
A healthy and supportive work environment.
$23k-31k yearly est. 21d ago
Customer Service Representative - State Farm Agent Team Member
Joe Sarrio-State Farm Agent
Patient service representative job in Olive Branch, MS
Job DescriptionBenefits:
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Group Life Insurance Benefits
401K
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$23k-31k yearly est. 14d ago
Distribution Scheduler 6am-4pm
Milwaukee Tool 4.8
Patient service representative job in Olive Branch, MS
Distribution Scheduler
INNOVATE without boundaries! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide….
Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.
Your Role on Our Team:
The distribution scheduler is responsible for allocating and releasing orders to distribution.
You'll be DISRUPTIVE through these duties and responsibilities:
Allocates orders and releases work to distribution for the fulfillment associates to pick and consolidate
Completes the waves in the warehouse management system
Ensures that the orders are complete, printed, and reviewed prior to picking
Updates the wave sheets and communicates to distribution supervisors when work is ready to be released
Allocates product in inventory to outbound orders
Ensures orders are completed by the fulfillment associates
Ensures a balance of work is completed for each throughout the distribution center
Responsible for overall organization and cleaning of area
Other duties as required and assigned
Performs other duties as assigned.
The TOOLS you'll bring with you:
Requires education equivalent to four years of high school; two-year degree preferred
Must have 5 years direct or indirect experience in a distribution center leadership role
Strong math and analytical skills
Working knowledge in MS Office
Computer skills
Working Conditions:
Manufacturing Plant
General office setting
Repetitive motion
Able to work in various temperature conditions
Milwaukee Tool is an equal opportunity employer.
$21k-25k yearly est. Auto-Apply 23d ago
MATAplus Scheduler
Mid-South Transportation Management, Inc.
Patient service representative job in Memphis, TN
Description EFFECTIVE DATE: 09/01/2025FLSA STATUS: Non-ExemptJOB TITLE: MATAplus Lead SchedulerDEPARTMENT: OperationsREPORTS TO: MATAplus AdministratorPAY RATE: $23.19/hr. JOB FUNCTION: The Paratransit Scheduler is responsible for coordinating, scheduling, and optimizing daily paratransit trips to ensure safe, timely, and cost-efficient service for passengers with disabilities and mobility challenges. This role requires strong attention to detail, excellent customer service, and the ability to work collaboratively with drivers, dispatchers, and passengers to deliver high-quality service.ESSENTIAL DUTIES AND RESPONSIBILITIES
Schedule and optimize passenger trips using paratransit scheduling software to minimize travel time and maximize efficiency.
Group trips to ensure cost-effective shared rides while maintaining on-time performance and rider satisfaction.
Adjust schedules in real time to accommodate cancellations, same-day requests (if applicable), and operational disruptions.
Receive and process trip requests from riders via phone, email, or online portals.
Provide clear information about pick-up times, eligibility, and policies.
Address rider concerns professionally and escalate complex issues when necessary.
Communicate daily manifests to drivers and dispatchers.
Work closely with dispatch to adjust schedules for service delays, no-shows, or emergency situations.
Monitor service performance metrics (on-time performance, productivity, missed trips) and suggest improvements.
Monitor MATAplus Reservation Agents' performance.
OTHER DUTIES AND RESPONSIBILITIES
Ensure trips are scheduled in compliance with ADA regulations and agency policies.
Maintain accurate records of trips, cancellations, and rider communications.
Assist in preparing reports for internal tracking and federal/state reporting (e.g., NTD data).
Ensure that scheduling activities adhere to all local, state, and federal regulations, including FTA requirements.
Maintain a working knowledge of safety protocols and ensure that all scheduling practices align with MATA's safety standards.
MINIMUM QUALIFICATIONSEducation & Experience
High school diploma or GED required; associate degree preferred.
Minimum 1-2 years of experience in transit scheduling, dispatching, or customer service.
Experience with paratransit scheduling software (e.g., Trapeze PASS)
Other
Strong organizational and time management skills.
Excellent communication and interpersonal abilities.
Ability to work under pressure in a fast-paced environment.
Problem-solving skills to quickly adjust trips and handle service disruptions.
Proficiency with scheduling software, Microsoft Office Suite, and basic data entry.
Requires ability to handle numerous activities at one time and deal well with frequent interruptions. Must be able to work independently but also collaboratively with other departments.
Should be able and willing to make recommendations for process improvements and engage in strategic thinking and doing.
Must be willing to comply with the company's Drug and Alcohol Policy.
Regular and consistent attendance is required.
Must always comply with safety protocols.
Work Environment
Office setting with frequent use of computers and telephones.
May occasionally visit field locations or interact with drivers onsite.
Position may require early mornings, evenings, weekends, or holidays based on service needs.
May be required occasionally to move up to 20 pounds by lifting, carrying, pushing, pulling or otherwise repositioning objects.
Fingering and repetitive motions will be required for data entry, while picking items up or while filing.
Able to express or exchange ideas with others accurately and at an easily audible volume using spoken words. Able to receive detailed information through oral communication or by phone at usual speaking levels and differentiate between sounds in the environment.
Close visual acuity to perform detail-oriented activities as well as acuity to perform activities at or within arm's reach with skill, control, and accuracy such as preparing and analyzing data, viewing a computer screen or significant reading of documents and other materials.
The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
$23.2 hourly Auto-Apply 60d+ ago
Customer Service Representative
Fastsigns 4.1
Patient service representative job in Memphis, TN
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer ServiceRepresentative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$26k-32k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Warren Oil Company, Inc. 4.2
Patient service representative job in West Memphis, AR
Job Description
Warren Oil is looking for a dynamic customer service professional for our West Memphis, AR plant. This person must be versatile as they will have responsibility for multiple customers.
Answer correspondence (phone calls and emails) from customers in a timely manner
Possess a keen understanding of the products and services that we provide
Exhibit an above average skill level in MS Excel
Problem solver for customer issues
Resolves minor customer complaints
Provide updates on customer documentation
Work cross functionally with transportation, shipping and warehouse teammates
Verify customer's complaints and provide solution or communicate to upper management
Provide detailed trouble shooting for customer orders
Build and maintain good relationship with customers
Provide ideas for process improvement
Provide open communication channels with company salespersons
Assist Accounts Receivable with resolving issues with customer payments/deductions
Issue credits when necessary
Maintain clean, accurate customer order files
Other duties as assigned
Customer Service Requirements:
College Degree in Business, Finance or accounting prefered
2-4 years of customer service in a call center or office environment
Knowledge of Department of Transportation Regulations a plus
Familiarization with manufacturing environment a plus
General Knowledge of ISO 9001: 2008 a plus
Strong multitasking skills
Excellent communication skills
Proficient in Outlook, Word, Excel, and Internet
About Us:
Warren Oil is the largest independent blender and packager of lubricants to the automotive, agriculture, commercial and heavy duty markets in North America. The company operates six manufacturing and packaging facilities, located in North Carolina, Alabama, Arkansas, Texas, Illinois, and Pennsylvania. Warren Oil markets its lubricants, both conventional and synthetic, domestically and internationally to over forty countries, under the WARREN brand, the LUBRIGUARD brand, the LUBRIGOLD brand and the ITASCA brand. Warren Oil also manufactures and markets private label products for a number of Fortune 500 companies in addition to manufacturing and marketing a full line of automotive and heavy duty chemicals, including anti-freeze and brake fluids, under its proprietary AUTOGUARD brand name.
We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$27k-32k yearly est. 28d ago
Coordinator-Quality Point Of Care
Baptist Memorial Health Care 4.7
Patient service representative job in Southaven, MS
Coordinates interdepartmental activities for Quality Management and Point of Care laboratory testing by monitoring staff training, competencies, and compliance with applicable regulatory agencies. Staff is also responsible for recommending and evaluating technical methods and procedures as well as executing effective and efficient Laboratory operations.
Responsibilities
Coordinates interdepartmental activities for Point of Care Laboratory Testing.
Monitors staff training and competencies.
Preforms quality control, proficiency testing and routine instrument maintenance..
Evaluates positive patient identification to reduce analytical and post-analytical error and/or adverse patient outcomes.
Assesses, evaluates and draws appropriate conclusions.
Evaluates technical methods and procedures.
Executes effective and efficient Laboratory operations.
Supports life long learning
Completes assigned goals.
Quality - Provides overall technical and supervisory direction to ensure that laboratory services comply with standards established by IHS Laboratory Services, CAP, AABB, FDA, OSHA, AND JCAHO and other regulatory services.
Specifications
Experience
Minimum Required
4 years experience as Medical Technologist
Preferred/Desired
Hospital experience preferred.
Education
Minimum Required
BS in Medical Technology. State licensure and/or national registration or certification in concordance with current Federal and/or State regulations.
Preferred/Desired
Training
Minimum Required
State licensure and/or national registration or certification in concordance with current Federal and/or State regulations
Preferred/Desired
NAACLS program completed or experience as required.
Special Skills
Minimum Required
Basic computer literacy
Preferred/Desired
Licensure
Minimum Required
ASCP;NCA;AMT
Preferred/Desired
ASCP
$33k-48k yearly est. 60d+ ago
Standardized Patient (College of Osteopathic Medicine)
Baptist Anderson and Meridian
Patient service representative job in Memphis, TN
This posting is for multiple positions. Events generally occur between 7:30AM and 5:30PM, Monday to Friday. May be subject to hours/shifts running after 5PM.
Standardized Patients (SP) support Osteopathic Medical Education by playing the role of “patient actors”, who create a realistic scenario from which students can learn. A Standardized Patient will be assigned a role and patient profile, be provided training, and then portray the role to students in a simulated clinical setting or classroom.
Standardized Patient scenarios include but are not limited to the SP providing a scripted clinical history, having a basic non-invasive physical exam performed upon them, and/or portraying a simulated illness. Costumes and makeup may be used to enhance the simulated effect. Standardized Patients engage non-verbal communication skills so clinical learners can experience the emotions, body language, and communication skills they might encounter in a clinical environment. All healthcare information in the scenarios is simulated. No invasive procedures or invasive exams will be required during Standardized Patient Encounters.
The ideal candidate will have an interest in training the next generation of health care providers and participating in active learning scenarios. Standardized Patients may also participate in some clinical skills training and/or classroom functions. During events in the Osteopathic Principles and Practice Laboratory session, SPs will serve as demonstration models for osteopathic manipulative techniques (OMT).The following technique modalities are expected to be performed on the SPs: balanced ligamentous tension/ligamentous articular strain, counterstrain, facilitated positional release, still, high-velocity low amplitude, lymphatic techniques, muscle energy, myofascial release, osteopathic cranial manipulative medicine, soft tissue, visceral techniques, and other osteopathic technique modalities as taught in the course.
balanced ligamentous tension/ligamentous articular strain,
counterstrain,
facilitated positional release,
Still technique,
high-velocity low amplitude,
lymphatic techniques,
muscle energy,
myofascial release,
osteopathic cranial manipulative medicine,
soft tissue,
visceral techniques,
and other osteopathic technique modalities as taught in the course
Responsibilities
Commit to attending the required paid training sessions and putting best effort into learning and portraying simulated scenarios.
Commit to attending and working at least 2 events per semester.
Embody a simulated patient, learn a simulated clinical case, and accurately portray the scenario for classroom and exam sessions.
Communicate with the Standardized Patient program of any personal reasons or concerns that would preclude the Standardized Patient from undertaking a role.
Follow and abide by Baptist Health Sciences University and state health and safety regulations.
Participate as a body model for Osteopathic Principles and Practice (OPP) or ultrasound laboratory sessions.
Requirements, Preferences and Experience
High school diploma or GED
Must be at least 18 years of age.
Able to realistically and consistently portray a simulated scenario repeatedly across a long time frame.
Comfortable portraying possibly challenging scenarios (such as emotional scenarios, tough diagnoses, etc).
$26k-32k yearly est. Auto-Apply 21d ago
Patient Financial Advocate
Firstsource 4.0
Patient service representative job in Memphis, TN
Part Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours: Sa & Su 9:15am - 7:45pm
and healthcare setting, up to date immunizations are required.
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
$30k-37k yearly est. 21d ago
Medical Receptionist
Chenmed
Patient service representative job in Memphis, TN
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
+ Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
+ Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
+ Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
+ Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
+ Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
+ Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
+ Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
+ Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
+ Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
+ Participates in daily and weekly huddles to provide details on patients.
+ Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
**_Other responsibilities may include:_**
+ Maintains the confidentiality of patients' personal information and medical records.
+ Reviews patients' personal and appointment information for completeness and accuracy.
+ Transmits correspondence by mail, email or fax.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Exceptional customer service skills and passion for serving others
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals in a professional and courteous manner
+ Detail-oriented to ensure accuracy of reports and data
+ Outstanding verbal and written communication skills
+ Demonstrated strong listening skills
+ Positive and professional attitude
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Proficient in Microsoft Office Suite products including Excel, Word and Outlook
+ Ability and willingness to travel locally and regionally up to 10% of the time
+ Spoken and written fluency in English
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High school diploma or equivalent education required
+ Graduation from a nationally accredited Medical Assistant program preferred
+ A minimum of 1 year of work experience in a medical clinic or similar environment required
+ BLS for Healthcare Providers preferred
**PAY RANGE:**
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$14.3-20.4 hourly 9d ago
Coordinator-Quality Point Of Care
Baptist 3.9
Patient service representative job in Southaven, MS
Coordinates interdepartmental activities for Quality Management and Point of Care laboratory testing by monitoring staff training, competencies, and compliance with applicable regulatory agencies. Staff is also responsible for recommending and evaluating technical methods and procedures as well as executing effective and efficient Laboratory operations.
Responsibilities
Coordinates interdepartmental activities for Point of Care Laboratory Testing.
Monitors staff training and competencies.
Preforms quality control, proficiency testing and routine instrument maintenance..
Evaluates positive patient identification to reduce analytical and post-analytical error and/or adverse patient outcomes.
Assesses, evaluates and draws appropriate conclusions.
Evaluates technical methods and procedures.
Executes effective and efficient Laboratory operations.
Supports life long learning
Completes assigned goals.
Quality - Provides overall technical and supervisory direction to ensure that laboratory services comply with standards established by IHS Laboratory Services, CAP, AABB, FDA, OSHA, AND JCAHO and other regulatory services.
Specifications
Experience
Minimum Required
4 years experience as Medical Technologist
Preferred/Desired
Hospital experience preferred.
Education
Minimum Required
BS in Medical Technology. State licensure and/or national registration or certification in concordance with current Federal and/or State regulations.
Preferred/Desired
Training
Minimum Required
State licensure and/or national registration or certification in concordance with current Federal and/or State regulations
Preferred/Desired
NAACLS program completed or experience as required.
Special Skills
Minimum Required
Basic computer literacy
Preferred/Desired
Licensure
Minimum Required
ASCP;NCA;AMT
Preferred/Desired
ASCP
$26k-34k yearly est. Auto-Apply 60d+ ago
Customer Service Rep (5353) - West Memphis, AR
Domino's Franchise
Patient service representative job in West Memphis, AR
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer servicerepresentative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$25k-32k yearly est. 7d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Olive Branch, MS?
The average patient service representative in Olive Branch, MS earns between $30,000 and $43,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Olive Branch, MS