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Patient service representative jobs in Tooele, UT

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Patient Service Representative
Patient Care Coordinator
Scheduling Specialist
Patient Access Representative
Front Desk Coordinator
Billing Representative
Patient Administration Specialist
Rehab Office Coordinator
Unit Support Representative
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient service representative job in South Jordan, UT

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position, working 40 hours per week, 10 AM - 6 PM. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $28k-32k yearly est. 2d ago
  • Representative II, Customer Service - New Patient Care

    Cardinal Health 4.4company rating

    Patient service representative job in Salt Lake City, UT

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 17d ago
  • Patient Services Representative

    Surgery Partners 4.6company rating

    Patient service representative job in Saratoga Springs, UT

    Performs general business office functions that may include some or all of the following: charge capture and over-the-counter payment posting; insurance verification and eligibility; insurance pre-authorization/pre-certifications; counseling patients and families on insurance and payment issues prior to surgery. Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner. Registers patients in the system. Collects and revises all patient insurance information. Collects co-pays, deductibles and other out of pocket amounts at the time of service. Posts approved adjustments to patient accounts. Balances receipts, reconciles daily work batches and prepares audit trail. Primary Responsibilities: * Ensure overall total customer satisfaction. * Greet patients in a courteous and professional manner. * Answer all incoming calls in a courteous and professional manner. * Respond to the patients' needs or direct them to the appropriate person for assistance. * Take detailed messages and confirm the appropriate people receive them. * Obtain overall operational knowledge of the center in order to assist in the triage process. * Have insurance knowledge, i.e., be aware that HMO patients need a referral for each visit and which insurances the center accepts. * Ensure that patients' needs are handled in a timely and efficient manner. * Ensure that benefit verification and pre-certification is completed for each scheduled case. * Schedule patients into the billing system immediately upon receipt of the information from the surgeon offices. * Prepare new chart including a copy of the insurance card(s), demographic information sheet, any referrals and obtain any signatures on center required paper work. * Established patients - verify demographic and insurance information at each visit. * Have knowledge of CPT-4 and ICD-9 coding, as well as the changing Medicare and Medicaid regulations and guidelines. * On the day of surgery, enter patient charges, payments and approved discounts into the billing system. * Collect unmet deductibles, coinsurance, co-payments and outstanding past due patient balances on the day of surgery. * Ensure that paperwork processing is confidential, efficient and timely. Position Description: * Balance out at the end of day and perform necessary End of Day process for the center. * Pull patient charts for the next day's appointments by the end of the current day. * File all charts by the end of the day. * Open and distribute all incoming mail and packages in accordance with policies and procedures. * Maintain a neat and orderly workspace and an adequate supply of charts, forms and tools to perform the job. * Maintain strictest confidentially of all information related to medical records, communication between staff and the patient as well as any events surrounding the patients' treatment. * Perform all other duties as assigned. Qualifications: * Education: High School Diploma or GED required. College degree a plus. * Experience: Two years minimum front office experience in an ASC or medical office. * Prior use and experience with medical billing applications. * CPT and ICD-9 coding experience required. * Skills and Abilities: Excellent communication skills, both written and verbal. * Ability to work independently. * Ability to understand and interpret policies and regulations. * Strong information systems knowledge - particular knowledge of Microsoft Windows, Excel and Word required.
    $26k-30k yearly est. 10d ago
  • Patient Access Representative

    Commonspirit Health

    Patient service representative job in Lehi, UT

    **Job Summary and Responsibilities** As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change. You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will: + Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. + Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. + Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. + Serve as a mentor to new associates and assist in new employee orientation. **Job Requirements** In addition to bringing your whole self to the workplace each day, qualified candidates will need the following: + Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred. + Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines. + High School diploma required Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally) PRN | Variable Shifts | 6:00AM-6:00PM OR 6:00PM-6:00AM **Where You'll Work** Holy Cross Hospital - Mountain Point is a 40-bed full-service hospital serving the residents of northern Utah County. Conveniently located in Lehi, Mountain Point is easily accessible from I-15 and SR-92 just east of Thanksgiving Point. Working in a friendly community-focused hospital environment, our highly skilled medical professionals are committed to delivering exceptional care to the people of Lehi and beyond. We uphold the highest standards of patient care in an environment of respect and we continue to strive toward delivering unparalleled long-term services, equipment and facilities to meet the changing health care needs of our community. We are a leader in advanced surgical technologies and are a Level III trauma center and stroke receiving facility. **Pay Range** $17.00 - $23.31 /hour We are an equal opportunity employer.
    $17-23.3 hourly 11d ago
  • Patient Experience Specialist

    Allevio Care, LLC

    Patient service representative job in Tooele, UT

    Job Description About Allevio At Allevio, we're on a mission to empower healthcare practice owners by removing the operational and administrative roadblocks that can get in the way of exceptional patient care. We specialize in streamlining core functions-like billing, compliance, patient management, and talent recruitment so providers can stay focused on what matters most: their patients. We know running a medical practice comes with unique challenges, and that's why we offer tailored solutions that drive efficiency, support growth, and ensure regulatory compliance. At Allevio, you'll join a team that's passionate about helping clinics thrive-today and for the long haul. Position Overview Patient Experience Specialists are responsible for scheduling appointments, answering patient inquiries, and assisting patients in the office. They also maintain the organization of a medical office, and ensure that the medical environment is welcoming, calm, and quiet for patients and their families. Additionally, patient experience specialists are expected to provide compassionate service to patients while calmly managing a wide array of tasks. Patient Experience Specialists will accomplish this by following the policies, procedures, and protocols set forth by Allevio Care and supporting the company's vision and values. This position will be 3 days in our Foot and Ankle Specialists - Tooele clinic and 2 days in our Foot and Ankle Specialists - West Valley clinic. Key Responsibilities Always exhibits professional behavior. Smiles and helps patients feel comfortable. Provides a great patient experience. Welcome and check in patients. Answer phones, schedule patient appointments and surgeries, send appointment reminders and follow-ups through calls or emails. Check patient pop/hush mail. Collect copays and other fees and perform proper money handling tasks (Total daily deposits, make copies of receipts, fill out daily deposit log). Confirming and entering patients' demographics and insurance information. Print fee tickets, visit update sheets, lab reports, and other paper documents. Handles referrals, medical records and will mail/fax documents as necessary. Check patients out, make return appointments, and collect payment for any services or products received. Answer questions posed by patients and educate them on products or services they receive. Provide after-care instructions if applicable. Work as a team and provide overall support for the physicians and other office staff. Requirements & Qualifications Must speak Spanish (required) One year or more of medical front office experience. Demonstrated understanding of medical insurance benefits and ability to explain benefits to patients. Demonstrated attention to detail. Ability to work quickly with high accuracy. Friendly and welcoming demeanor. Ability to collect money due from patients. Understanding of ICD 10 and CPT coding and modifiers. Ability to communicate clearly by telephone, in writing and in person. Willingness to take on any task assigned. Dedication to integrity, accountability and respect. What You'll Bring Strong collaboration skills with the ability to work effectively across teams and functions Proven initiative and a proactive mindset- you're someone who takes ownership, problem solves, works with a sense of urgency and drives projects forward Adaptability in fast-paced, evolving environments; comfortable navigating ambiguity and change Alignment with our core values which are; Care, Accountability, Respect, Integrity, Nurturing & Grit. A positive attitude and team-first mentality that contributes to a supportive and inclusive workplace culture Benefits & Perks Medical, dental, and vision insurance 401(k) with company match Paid time off (PTO) and company holidays Equal Opportunity Employer Allevio is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team where everyone belongs. We welcome applicants of all backgrounds and identities and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, veteran status, or any other protected characteristic. We believe diverse perspectives strengthen our company and help us better serve the practices and patients we support.
    $30k-38k yearly est. 9d ago
  • Patient Experience Specialist - Part Time - 3-8 PM

    Ogden Clinic 4.1company rating

    Patient service representative job in Layton, UT

    Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic's mission, vision, and values. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: * Medical (including a partially company funded HSA option and in-house discount plan) * Dental, Vision, Disability and other plan coverage options. * Company paid life insurance for employees and their families. * Employee Assistance Program that provides free counseling to employees and their families. * Paid Time Off and Holidays * Scholarship Program * 401k with generous profit sharing contributions. * In nearly all cases, no nights, weekends or holiday shifts. * Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience. * Annual Performance/Merit Increase Program that offers up to a 5% pay increase. * Salary ranges reviewed annually. * Limited benefits for non-Full-Time employees. Full job description is available upon request by emailing **********************.
    $15 hourly Easy Apply 7d ago
  • Patient Care Coordinator

    Mountain Land Rehabilitation LLC 3.8company rating

    Patient service representative job in Sandy, UT

    Job DescriptionDescription: Schedule: Full-Time, Monday - Friday during clinic hours Pay Range: $17 - $19/hour Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training The Position: Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare. What You'll Do: Greet and check in patients, creating a friendly and professional first impression Manage physical therapists' schedules using our scheduling software Collect co-pays, co-insurance, deductibles, and private payments at time of service Answer phones and respond to emails with exceptional customer service Maintain HIPAA compliance and confidentiality in all patient interactions Keep the front desk and waiting area organized, efficient, and welcoming Assist with medical record updates and administrative tasks What We're Looking For: Previous front office, medical receptionist, or customer service experience preferred Comfort using Microsoft Office and learning a scheduling software Strong communication and multitasking skills Friendly, team-oriented personality with a professional demeanor Willingness to learn and grow in a healthcare setting Why Join Us: Supportive team culture with mentorship at every stage of your career Room to grow into roles in medical billing, office management, or clinic operations Work that makes a difference by helping patients on their journey to recovery Requirements: High school diploma or equivalent Friendly, professional communication skills Comfortable using computers and learning new software Able to multitask in a fast-paced clinic Reliable and punctual Customer service or office experience preferred
    $17-19 hourly 9d ago
  • Unit Mobility Support (Contingent Upon Award)

    B3H 3.8company rating

    Patient service representative job in Clearfield, UT

    B3H Corporation is seeking qualified candidates to support Mobility Air Forces (MAF) at Various Locations. This Position Is Contingent Upon Award Fall 2025 B3H is a leader in building winning DoD and corporate teams. B3H provides the full spectrum of strategic planning, program management, acquisitions management, systems engineering & integration, cost analysis, training, systems requirements analysis, and instructional system design for the DoD. B3H delivers quality performance with complete government visibility and control. Corporate headquarters are in Fort Walton Beach, Florida. Responsibilities Prepare and process individuals for deployments/re-deployments to and from combat zones, exercises, and other locations based on United States (U.S.) Government, Department of Defense (DoD), Air Force (AF), Combatant Command (COCOM), and any other applicable guidance.Coordinate and schedule required pre-deployment training. Ensure squadron personnel meet worldwide mobility training and records requirements (i.e., individual security clearances, Law of Armed Conflict (LOAC), weapons qualifications, immunizations, Force Protection (FP); and Information Assurance (IA)).Coordinate and monitor the processing of squadron personnel and equipment through the Personnel Deployment Function (PDF) and Cargo Deployment Function (CDF).Ensure all Logistics Module (LOGMOD) databases are maintained, and all Deployment Schedule of Events (DSOE) are built by the Deployment Control Center (DCC), to include all Unit Type Codes (UTCs) that are tasked for any TDY, Flag Exercise, contingency tasking, Area of Responsibility (AOR) deployment, or individual augmentee deployment.Provide all movement documentation requirements and Emergency and Special Program (ESP) Codes to the DCC and squadron resource advisor for all orders, Miscellaneous Obligation/Reimbursement Documents (MORDs), and movement specific requirements, to include all resupplies and personnel movement to and from the deployed location. Provide mobility personnel, equipment, and Level IV data requirements to the Installation Deployment Officer (IDO).Ensure final validation and accuracy of squadron Time-Phased Force and Deployment Data (TPFDD).Make recommendations to the squadron resource advisor to procure deployment equipment specified by organizations. Maintain this equipment and distribute individual equipment for deploying personnel, utilizing current host base and AFI guidance.Maintain mobility requirements and equipment/UTC packages, and prepare and submit requirements list for purchase to squadron leadership.Manage deployment reporting to include Unit Type Code posturing, Air Expeditionary Force Reporting Tool (ART), Air Force Input Tool (AF-IT), Deployment Readiness Reporting System (DRRS), and individual status updates.Use LOGMOD and Excel to track pre-deployment/post-deployment mobility, logistics, security, ancillary training, medical, and dental requirements.Interface with Government-designated Commercial Travel Office (CTO), Air Mobility Command liaison officers, and unit/group/wing resource advisors to arrange and/or de-conflict deployment/re-deployment travel.Coordinate with wing, base, and higher headquarters offices on mobility issues. Maintain mobility folders/documentation IAW DoD Foreign Clearance Guide, AFIs/AFMANs (e.g., AFI 10-244, AFI 10-403, AFI 33- 332), associated Air Forces Central (AFCENT)/MAJCOM/Installation supplements, applicable Army directives, and locally developed guidance.Coordinate and schedule required pre-departure training with the mobilizing personnel, their supervisor, and Scheduling Office (DOS). Provide Unit Deployment Manager (UDM) with access to the "Automated Civil Engineering System" (ACES) and the "Security Forces Management Information System" (SFMIS) for scheduling pre-deployment training.Coordinate Tier 1, Tier 2, and Tier 2A training requirements for mobilizing personnel. Qualifications Minimum of one year experience working in a MAF Mobility Readiness shop shop or, five years of experience working in a DoD Mobility Readiness position. Six months of experience working with GTIMS or similar Mobility Readiness programs. B3H Corporation is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
    $29k-39k yearly est. Auto-Apply 45d ago
  • Rehab Coordinator

    TMC 4.5company rating

    Patient service representative job in Salt Lake City, UT

    Job DescriptionDescriptionAsk about our tuition assistance program! Is your current employer willing to help you go to school to become a clinician? As TMC's Rehab Coordinator, you will oversee administrative tasks and coordinate patient care while assisting in the efficient daily operation of the therapy department under the supervision of the Therapy Care Navigator. You will be a professional representative of TMC throughout the facility as you develop and promote healthy relationships with all company and facility staff. Our Rehab Coordinators play an impactful role in successful execution of the TMC Experience. Key Responsibilities Transports and assists with patient care under the direct supervision of licensed therapists and in accordance with all state and federal laws. Orders and maintains office supplies per company policy. Responsible for the department filing, maintaining all filing cabinets, charts, and binders as described in the Facility Organizational Policy. Prepares necessary forms to be distributed for physician signature and tracks the documentation so it is received in a timely manner. Once the documentation is returned, complete a thorough review of the documentation to ensure it is complete, accurate and in compliance. Alert the Therapy Care Navigator, TCN, as required. Make copies, scan, distribute, file all documentation in both charts and JBS (through Scan Snap) within the designated time frame to ensure all records are maintained accurately and are current and up-to-date. Reviews DARs, treatment grids, and other reports as assigned to ensure accuracy and completion under supervision of TCN. Attends meetings as directed by the TCN. Takes notes and communicates clearly and effectively back to the TCN and/or therapy staff all relative therapy information as needed. Completes Tech Check List (Daily, Weekly, Monthly), notifies TCN of deficient areas and files as required. Follows proper procedure for maintaining the cleanliness of the treatment and office areas. Completes weekly sanitation of all equipment as directed by the TCN. Represents the companies of TMC in a professional manner. Promotes a positive work environment and follows company core values. Develops and promotes working relationships with all company and facility staff. Completes and monitors treatment scheduler and staff scheduler; secures PRN coverage when needed as directed by the TCN. Reviews/approves time sheets daily under the direction of the TCN and in accordance with company policy. Assist with answering phones and taking messages as necessary. Check emails and distribute as necessary; ensures that All User and other company communications are distributed/or displayed for all staff to read. Completes DAR and timesheet daily. Completes assigned tasks as directed by the TCN, Area Manager and/or Regional Director. Other duties as assigned. Skills, Knowledge and Expertise High School Diploma or GED. Demonstrate computer proficiency. Nurses' Aide Certification or equivalent health paraprofessional training and/or one year of experience in the rehabilitation field preferred. Ability to successfully complete company Tech Coordinator training and testing. Ability to demonstrate customer service and soft skills. Ability to follow TMC Values and Mission Statement. Excellent organizational skills. - Excellent communication and interpersonal skills. Ability to multi-task, prioritize and meet deadlines within a teamwork environment. Ability to identify, communicate and resolve issues and concerns as needed. Maintain confidentiality. Ability to lift and control 50 pounds. TMC is an equal opportunity employer. Benefits New Grad Tuition Reimbursement Available! Flexible Scheduling. CEU and State Licensure Reimbursements. 13 Days of PTO and 6 Paid Holidays. Plus one free Floating Holiday every year! Internal Growth and Leadership Opportunities. Mental Wellbeing Support Program. Health, Dental, and Vision. Retirement benefits (including 401k company match).
    $46k-62k yearly est. 7d ago
  • Patient Services Representative Part-Time

    Wee Care Pediatrics 4.1company rating

    Patient service representative job in Layton, UT

    Wee Care Pediatrics is looking for motivated individuals in their Patient Services Department, who are dedicated to delivering excellence in customer service. Patient Services Representative Type: Part -Time Schedule: Monday - Friday 4pm-8pm Job Description: In this position, as a Patient Services Representative, you will be responsible for the accurate scheduling of appointments, routing messages to appropriate departments, greeting and checking-in patients, updating personal and insurance information, collecting co-pays and payments on accounts, monitoring the waiting area to ensure appropriate flow of patients, and other duties as assigned. Job Qualifications: Previous customer service experience highly recommended. Experience working in a medical office setting desired. Ability to communicate effectively with providers, staff, and patients/parents. Capable of prioritizing multiple job demands and work in a fast-paced health care environment. Demonstrate compassion and understanding for the patient and families. Basic computer knowledge and phone etiquette required. Must possess a GED/High School diploma.
    $28k-31k yearly est. 60d+ ago
  • Front Desk Coordinator - West Valley, UT

    The Joint Chiropractic 4.4company rating

    Patient service representative job in West Valley City, UT

    Looking for someone that is Bilingual. Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner The Opportunity Competitive Pay $14-16/hr+ bonus potential Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures, and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $14-16 hourly Auto-Apply 9d ago
  • Optometry Patient Care Coordinator

    Rocky Mountain University of Health Professions 4.1company rating

    Patient service representative job in Provo, UT

    REPORTING RELATIONSHIPS Optometry Clinic Manager Positions Supervised: None This position will serve as the primary point of contact for patients, ensuring a positive experience from scheduling to follow-up. Responsibilities include appointment coordination, patient record management, insurance verification, and support for clinical tasks such as pretesting and contact lens training. The ideal candidate will foster patient loyalty by creating a welcoming and positive experience. This role requires building and maintaining strong personal connections with new individuals on a daily basis. Spanish-speaking skills are highly preferred. This is an on-site, full-time position (40 hours per week), and includes eligibility for all RMU benefits, including health, dental, vision, life insurance, short- and long-term disability, 401(k), and more. In addition, this position receives 17 paid holidays annually, 3 paid floating holidays annually, and accrual of paid vacation and paid sick time. KEY RESPONSIBILITIES * Patient Interaction: Welcome patients in person and by phone; maintain confidentiality; assist with scheduling and paperwork; contact patient referrals * Scheduling: Manage provider calendars across multiple locations; confirm appointments; optimize patient flow; keep patient appointments on schedule by notifying the provider of the patient's arrival * Insurance & Billing: Verify benefits, obtain authorizations, and review coverage with patients. * Records Management: Collect payments; update patient accounts; scan and record exam information; Protect patients' rights by maintaining the confidentiality of personal and financial information. * Clinic Support: Maintain reception area; assist with pretesting and contact lens training; cross-train for technician/optician duties. * Other Duties: Perform additional tasks as assigned by the Clinic Manager. QUALIFICATIONS Education: High school diploma/GED required. Experience: Minimum 1 year in medical reception; insurance and billing experience preferred. Skills: * Exceptional customer service and written / verbal communication * Detail-oriented, organized, and tech-savvy * Ability to multitask and work collaboratively * Professionalism and reliability * Spanish-speaking highly preferred PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Finger dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together Talking: Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly Average Hearing: Able to hear average or normal conversations and receive ordinary information Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery Physical Strength: Sedentary work. Sitting most of the time. Exerts up to 10 lbs. of force occasionally (Almost all office jobs) WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions (Such as in a typical office) MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to deal with a variety of variables under only limited standardization Able to interpret various instructions Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and percentages, and draw and interpret graphs Language Ability: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias; Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. RMUoHP maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Rocky Mountain University is an Equal Opportunity Employer.
    $26k-31k yearly est. 18d ago
  • Optometry Patient Care Coordinator

    Rocky Mtn University of Health

    Patient service representative job in Provo, UT

    REPORTING RELATIONSHIPS Optometry Clinic Manager Positions Supervised: None This position will serve as the primary point of contact for patients, ensuring a positive experience from scheduling to follow-up. Responsibilities include appointment coordination, patient record management, insurance verification, and support for clinical tasks such as pretesting and contact lens training. The ideal candidate will foster patient loyalty by creating a welcoming and positive experience. This role requires building and maintaining strong personal connections with new individuals on a daily basis. Spanish-speaking skills are highly preferred. This is an on-site, full-time position (40 hours per week), and includes eligibility for all RMU benefits, including health, dental, vision, life insurance, short- and long-term disability, 401(k), and more. In addition, this position receives 17 paid holidays annually, 3 paid floating holidays annually, and accrual of paid vacation and paid sick time. KEY RESPONSIBILITIES Patient Interaction: Welcome patients in person and by phone; maintain confidentiality; assist with scheduling and paperwork; contact patient referrals Scheduling: Manage provider calendars across multiple locations; confirm appointments; optimize patient flow; keep patient appointments on schedule by notifying the provider of the patient's arrival Insurance & Billing: Verify benefits, obtain authorizations, and review coverage with patients. Records Management : Collect payments; update patient accounts; scan and record exam information; Protect patients' rights by maintaining the confidentiality of personal and financial information. Clinic Support: Maintain reception area; assist with pretesting and contact lens training; cross-train for technician/optician duties. Other Duties: Perform additional tasks as assigned by the Clinic Manager. QUALIFICATIONS Education: High school diploma/GED required. Experience: Minimum 1 year in medical reception; insurance and billing experience preferred. Skills: Exceptional customer service and written / verbal communication Detail-oriented, organized, and tech-savvy Ability to multitask and work collaboratively Professionalism and reliability Spanish-speaking highly preferred PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Finger dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together Talking: Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly Average Hearing: Able to hear average or normal conversations and receive ordinary information Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery Physical Strength: Sedentary work. Sitting most of the time. Exerts up to 10 lbs. of force occasionally (Almost all office jobs) WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions (Such as in a typical office) MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to deal with a variety of variables under only limited standardization Able to interpret various instructions Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and percentages, and draw and interpret graphs Language Ability: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias; Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. RMUoHP maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Rocky Mountain University is an Equal Opportunity Employer.
    $28k-40k yearly est. Auto-Apply 18d ago
  • Optometry Patient Care Coordinator

    Rmucrc

    Patient service representative job in Provo, UT

    REPORTING RELATIONSHIPS Optometry Clinic Manager Positions Supervised: None This position will serve as the primary point of contact for patients, ensuring a positive experience from scheduling to follow-up. Responsibilities include appointment coordination, patient record management, insurance verification, and support for clinical tasks such as pretesting and contact lens training. The ideal candidate will foster patient loyalty by creating a welcoming and positive experience. This role requires building and maintaining strong personal connections with new individuals on a daily basis. Spanish-speaking skills are highly preferred. This is an on-site, full-time position (40 hours per week), and includes eligibility for all RMU benefits, including health, dental, vision, life insurance, short- and long-term disability, 401(k), and more. In addition, this position receives 17 paid holidays annually, 3 paid floating holidays annually, and accrual of paid vacation and paid sick time. KEY RESPONSIBILITIES Patient Interaction: Welcome patients in person and by phone; maintain confidentiality; assist with scheduling and paperwork; contact patient referrals Scheduling: Manage provider calendars across multiple locations; confirm appointments; optimize patient flow; keep patient appointments on schedule by notifying the provider of the patient's arrival Insurance & Billing: Verify benefits, obtain authorizations, and review coverage with patients. Records Management : Collect payments; update patient accounts; scan and record exam information; Protect patients' rights by maintaining the confidentiality of personal and financial information. Clinic Support: Maintain reception area; assist with pretesting and contact lens training; cross-train for technician/optician duties. Other Duties: Perform additional tasks as assigned by the Clinic Manager. QUALIFICATIONS Education: High school diploma/GED required. Experience: Minimum 1 year in medical reception; insurance and billing experience preferred. Skills: Exceptional customer service and written / verbal communication Detail-oriented, organized, and tech-savvy Ability to multitask and work collaboratively Professionalism and reliability Spanish-speaking highly preferred PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Finger dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together Talking: Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly Average Hearing: Able to hear average or normal conversations and receive ordinary information Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery Physical Strength: Sedentary work. Sitting most of the time. Exerts up to 10 lbs. of force occasionally (Almost all office jobs) WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions (Such as in a typical office) MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to deal with a variety of variables under only limited standardization Able to interpret various instructions Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and percentages, and draw and interpret graphs Language Ability: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias; Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. RMUoHP maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Rocky Mountain University is an Equal Opportunity Employer.
    $28k-40k yearly est. Auto-Apply 18d ago
  • Optometry Patient Care Coordinator

    Rocky MTN University of Health

    Patient service representative job in Provo, UT

    REPORTING RELATIONSHIPS Optometry Clinic Manager Positions Supervised: None This position will serve as the primary point of contact for patients, ensuring a positive experience from scheduling to follow-up. Responsibilities include appointment coordination, patient record management, insurance verification, and support for clinical tasks such as pretesting and contact lens training. The ideal candidate will foster patient loyalty by creating a welcoming and positive experience. This role requires building and maintaining strong personal connections with new individuals on a daily basis. Spanish-speaking skills are highly preferred. This is an on-site, full-time position (40 hours per week), and includes eligibility for all RMU benefits, including health, dental, vision, life insurance, short- and long-term disability, 401(k), and more. In addition, this position receives 17 paid holidays annually, 3 paid floating holidays annually, and accrual of paid vacation and paid sick time. KEY RESPONSIBILITIES Patient Interaction: Welcome patients in person and by phone; maintain confidentiality; assist with scheduling and paperwork; contact patient referrals Scheduling: Manage provider calendars across multiple locations; confirm appointments; optimize patient flow; keep patient appointments on schedule by notifying the provider of the patient's arrival Insurance & Billing: Verify benefits, obtain authorizations, and review coverage with patients. Records Management: Collect payments; update patient accounts; scan and record exam information; Protect patients' rights by maintaining the confidentiality of personal and financial information. Clinic Support: Maintain reception area; assist with pretesting and contact lens training; cross-train for technician/optician duties. Other Duties: Perform additional tasks as assigned by the Clinic Manager. QUALIFICATIONS Education: High school diploma/GED required. Experience: Minimum 1 year in medical reception; insurance and billing experience preferred. Skills: Exceptional customer service and written / verbal communication Detail-oriented, organized, and tech-savvy Ability to multitask and work collaboratively Professionalism and reliability Spanish-speaking highly preferred PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Finger dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together Talking: Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly Average Hearing: Able to hear average or normal conversations and receive ordinary information Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery Physical Strength: Sedentary work. Sitting most of the time. Exerts up to 10 lbs. of force occasionally (Almost all office jobs) WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions (Such as in a typical office) MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to deal with a variety of variables under only limited standardization Able to interpret various instructions Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and percentages, and draw and interpret graphs Language Ability: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias; Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. RMUoHP maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Rocky Mountain University is an Equal Opportunity Employer.
    $28k-40k yearly est. 18d ago
  • Install Scheduling Professional

    Vivint 4.6company rating

    Patient service representative job in Provo, UT

    Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. What We Offer: + Full Time employment + $17.00/hr plus Performance Bonuses + Paid training + Paid Time Off + **Available shift: 10:00 AM - 6:30 PM, **rotating Sundays** Minimum Qualifications: + Must be able to work in office at our Provo location + Completed High School Education, GED, or equivalent + Must be at least 18 years of age + Computer Literate + Able to make outbound calls to customers, field managers/technicians concerning appointments, schedule changes, or other scheduling/dispatch related questions + Desire to engage customers in an upbeat, helpful manner while maintaining diplomacy when addressing escalated matters + Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent Preferred Qualifications: + Sales/Customer Service Background + Ability to creatively solve problems + Ability to multi-task (especially while talking on the phone) + Attention to detail Learn about the Vivint Culture (*************************************** and why it's a great place to grow your career! Here are some highlighted perks you should ask us about: + Free daily lunch and drinks on site + Paid holidays and flexible paid time away + Employee/Friends/Family Discounts + Onsite health clinic, gym, gaming tables + Medical/dental/vision/life coverage & 24/7 Medical Hotline + 401(k) + Employer Match + Employee Resource Groups WORKING CONDITIONS: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones. SAFETY: Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.
    $17 hourly 46d ago
  • Patient Care Coordinator

    Accelerate Dental

    Patient service representative job in Heber, UT

    Job Title: Front Office Patient Care Coordinator Schedule: Monday - Thursday: 7:40 AM - 5:30 PM (with a lunch break) Friday: 7:45 AM - 2:30 PM About the Role: We are looking for a friendly, reliable, and detail-oriented Front Office Patient Care Coordinator to join our dental team. This role is key in creating an excellent first impression for patients and ensuring smooth daily operations at the front desk. Key Responsibilities: Greet and check in patients with a warm and professional demeanor Answer phones, schedule appointments, and manage the daily schedule for providers Verify patient insurance, collect co-pays, and assist with financial arrangements Maintain accurate patient records and ensure HIPAA compliance Coordinate communication between patients, clinical team, and providers Handle general office tasks including emails, patient correspondence, and filing Support a positive and efficient office environment Qualifications: Previous dental or medical front office experience preferred, but willing to train the right candidate Strong customer service and communication skills Ability to multitask and stay organized in a busy environment Computer literacy; experience with dental practice software a plus Team player with a positive attitude and professional appearance Benefits & Compensation: Competitive hourly pay, DOE Dental benefits for employees Supportive, team-focused work environment Why Join Us? This is a great opportunity to grow with a practice that values teamwork, patient care, and a positive workplace culture. If you are motivated, personable, and looking for a stable, full-time role, we would love to hear from you!
    $28k-40k yearly est. Auto-Apply 60d+ ago
  • Billing and Collections Representative

    Yessio LLC

    Patient service representative job in Sandy, UT

    Job Description At Yessio LLC, we're hiring a spirited and attentive person to join us in our call center and provide great customer service as a full-time Billing and Collections Representative! This is an entry-level opportunity where you can learn how to respectfully handle financial conversations and gain valuable skills in a supportive, remote environment. We have offices in Sandy and St. George, UT, and can hire remotely throughout the state, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City! Get ready to advance your career with a wide range of benefits and perks, including: Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days Paid time off Paid holidays Health and dental benefits Monthly employee recognition lunches Company barbeques Remote flexibility Monthly team motivation contests Weekly coaching sessions and paid training Spacious work area and desks Our main office is across the street from the Center Street Trax station Join us now and embark on an exciting remote financial journey! QUALIFICATIONS We're looking for someone who can work from Monday - Friday, 8:00 am - 4:30 pm and who meets these criteria: High school diploma or equivalent Fluent English communication skills and phone etiquette Computer proficiency and basic math skills Positive attitude, desire to learn more, and good attendance WHAT TO EXPECT As an entry-level Billing and Collections Representative, you make a real difference for our business and our customers. Customer service is your top priority as you answer incoming phone calls, make outbound ones, respond to questions, and speak with clients about delinquent payments. With a respectful attitude, you talk to customers about overdue bills and work with them to resolve their payments. You process payments, verify banking and employment information, and make sure accounts are properly updated. With your positive attitude and customer service skills, you help create lasting connections. WHO WE ARE Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams. Our clients rely on the excellent service that we provide. We care deeply for our employees and treat them like family. We value high-performing employees and offer incentives and bonuses for great work. We also offer great benefits, ongoing paid training, and a positive work culture. HOW TO APPLY You're only one short initial application away from taking your first steps toward this rewarding entry-level position. Apply to be our remote Billing and Collections Representative and become a vital part of our financial matters!
    $30k-37k yearly est. 16d ago
  • Billing and Collections Representative

    Yessio

    Patient service representative job in Salt Lake City, UT

    At Yessio LLC, we're hiring a spirited and attentive person to join us in our call center and provide great customer service as a full-time Billing and Collections Representative! This is an entry-level opportunity where you can learn how to respectfully handle financial conversations and gain valuable skills in a supportive, remote environment. We have offices in Sandy and St. George, UT, and can hire remotely throughout the state, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City! Get ready to advance your career with a wide range of benefits and perks, including: Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days Paid time off Paid holidays Health and dental benefits Monthly employee recognition lunches Company barbeques Remote flexibility Monthly team motivation contests Weekly coaching sessions and paid training Spacious work area and desks Our main office is across the street from the Center Street Trax station Join us now and embark on an exciting remote financial journey! QUALIFICATIONS We're looking for someone who can work from Monday - Friday, 8:00 am - 4:30 pm and who meets these criteria: High school diploma or equivalent Fluent English communication skills and phone etiquette Computer proficiency and basic math skills Positive attitude, desire to learn more, and good attendance WHAT TO EXPECT As an entry-level Billing and Collections Representative, you make a real difference for our business and our customers. Customer service is your top priority as you answer incoming phone calls, make outbound ones, respond to questions, and speak with clients about delinquent payments. With a respectful attitude, you talk to customers about overdue bills and work with them to resolve their payments. You process payments, verify banking and employment information, and make sure accounts are properly updated. With your positive attitude and customer service skills, you help create lasting connections. WHO WE ARE Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams. Our clients rely on the excellent service that we provide. We care deeply for our employees and treat them like family. We value high-performing employees and offer incentives and bonuses for great work. We also offer great benefits, ongoing paid training, and a positive work culture. HOW TO APPLY You're only one short initial application away from taking your first steps toward this rewarding entry-level position. Apply to be our remote Billing and Collections Representative and become a vital part of our financial matters!
    $30k-37k yearly est. 15d ago
  • Patient Experience Representative-Scheduling Specialist

    Intermountain Health 3.9company rating

    Patient service representative job in Riverton, UT

    Creates and manages provider's surgery schedules, including in office procedure schedules and equipment. Maintains any changes or cancellations of surgeries for rescheduling and/or clinical follow up. Uses provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders. Meets with pre-op patients to explain the surgery process.. **Essential Functions** + Creates and manages provider's surgery/hospital procedure schedules. Maintains any changes, cancellations, rescheduling and/or clinical follow up on these schedules. Uses Provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders. + Obtains authorization for surgeries/hospital procedures by researching coverage and obtain prior auth for them. Verifies eligibility and benefits. Coordinates referral for patients that will go out of network. Point of contact for surgery authorization questions. Obtain proper CPT code from provider for authorization. + Proposes iCentra requirements to create a pre-surgical FIN# and to create required surgical scheduling card for the Hospital scheduler to pull the case information, where applicable. + Coordinate with the provider to ensures all necessary surgical/procedure equipment is requested for any special item that needs to be pulled from Hospital supplies or special equipment that needs to be brought in by surgical supply Reps. Coordinates any necessary Hospital items with nursing staff at the Hospital. Calls in surgical/procedure order for Providers the Hospital surgery/procedure scheduler day before cases. + Meets with surgery/procedure patients to explain the process. This includes pre-op labs, tests, or any pre-requisite that needs prior attention. Coordinates with Providers and Medical Staff any red flag pre-operative health concerns for patient safety. + Scan and Document process in patient charts and relay cost estimations. Investigate billing disputes for surgery/procedure. **Skills** + Medical Insurance Coding + Computer Literacy + Patient Care + Health Care + Medical Procedures + Medical Terminology + Electronic Medical Records (EMR) + Surgeries + Patient Safety **Job Details** + **Benefits Eligible: YES** + **Shift Details: TUESDAY-FRIDAY 8-5** + **Unit/Location: SOUTHRIDGE GI CLINIC AT RIVERTON** + **Additional Details: SCHEDULING FOR ENDOSCOPY AND COLONOSCOPY PROCEDURES REFERRED BY OUR GI PROVIDERS. POSITION IS MOSTLY ON THE PHONE. PARTIAL WORK FROM HOME POSSIBILTY AFTER TRAINING.** **Minimum Qualifications** + Two years of medical registration, billing, collection, scheduling, or insurance experience, + Two years of customer service experience + Working knowledge of word processing, spreadsheet, email, and calendaring programs. **Preferred Qualifications** + Associate's Degree. Degree must be obtained through an accredited institution. Education is verified. + Two years at Intermountain Health as a PSR, MA or similar position + Two years of experience working with patient access or two years of experience in and extensive knowledge in the health insurance industry (Commercial Insurances, Medicare, and Medicaid); health claims billing or Third Party contracts. + EMR experience + Bi-lingual - Spanish speaking + Knowledge of medical terminology + Versed in CPT/ICD codes **Physical Requirements:** **Physical Requirements** + Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Southridge Clinic at Riverton **Work City:** Riverton **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.85 - $30.21 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $30k-34k yearly est. 3d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Tooele, UT?

The average patient service representative in Tooele, UT earns between $25,000 and $35,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Tooele, UT

$29,000
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