Patient service representative jobs in Waterbury, CT - 2,117 jobs
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Patient Service Representative
Patient Care Coordinator
Medical Receptionist
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Patient Care Representative
Patient Service Coordinator
Registration Specialist
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Patient Coordinator
Medical Staff Coordinator
Patient Service Specialist
Front Desk Coordinator
Medical Receptionist
Teksystems 4.4
Patient service representative job in Waterbury, CT
Hours: Business hours are 8-4:30 M-Thu and 8-12 on Friday PREFER: Candidates with a multispecialty background. The Medical Receptionist will be working the front desk for the Orthopedic department. Checking patients in and out, taking copays, checking insurance, following up on past due payments, scanning medical records, and any other medical admin office tasks.
*Skills*
Receptionist
*Top Skills Details*
Receptionist
*Additional Skills & Qualifications*
Patient access
medical receptionist
patient registration
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract to Hire position based out of Waterbury, CT.
*Pay and Benefits*The pay range for this position is $19.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Waterbury,CT.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-22 hourly 2d ago
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Customer Service Representative
Amphenol RF
Patient service representative job in Danbury, CT
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.
At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.
The Customer ServiceRepresentative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer ServiceRepresentative contributes and supports the company growth initiatives and overall customer satisfaction metrics.
DUTIES AND RESPONSIBILITIES
Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity.
Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's.
Maintain and update customer master data, pricing, and delivery terms in ERP systems.
Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction.
Handle customer complaints and process returns and credits in a timely manner.
Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment.
Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission.
Provide backup within the Customer Service team as required.
Build sustainable relationships of trust through open and interactive communication.
Adhere to company procedures, guidelines and policies.
Any other Ad hoc duties as assigned by Customer Service Manager.
EDUCATION/EXPERIENCE REQUIREMENTS
Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment.
Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications.
Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment.
Hands-on experience with EDI transaction sets preferred.
Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions.
Positive attitude, reliable, highly organized and a strong attention to detail required.
Other requirements as necessary.
Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
$30k-38k yearly est. 5d ago
Patient Coordinator- Part Time
Akumin 3.0
Patient service representative job in Springfield, MA
The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.
**Specific duties include, but are not limited to:**
+ Greets and assists patients, customers and visitors in person and over the phone.
+ Will perform patient registration in various systems.
+ Answers all phone calls in a professional and courteous manner.
+ May collect monies for time-of-servicepatient responsibility.
+ May be responsible for verifying insurance coverage and obtain prior authorization.
Patient Assistance:
+ May perform preliminary screening of patients prior to procedures, which may include medical history.
+ May transport patient to/from the exam room.
+ May assist in patient transfer on/off the exam table.
+ May transport patient to/from the exam room.
+ May provide the patient with preliminary and post-procedure instructions.
Work Area & Supply Preparation
+ In the mobile setting, may assist in preparing the unit for transport.
+ Will maintain a clean and organized work area.
+ May order supplies and ensure the work area is properly stocked.
Documentation
+ Will ensure accuracy of patient records.
+ May schedule patient appointments and obtain insurance verification and/or authorization.
+ May prepare medical records for physicians, patients and customers.
+ Ensures accurate documentation of patient visits in various electronic
+ systems and on written documents.
+ May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
+ Performs all duties within HIPAA regulations.
+ Other duties as assigned.
**Position Requirements:**
+ High School Diploma or equivalent experience required.
+ For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
+ For Fixed Radiology, CPR Certification is a plus.
+ As applicable, valid state driver's license required.
+ Ability to work at several locations required.
+ Strong customer service skills.
+ Organizational and multi-tasking skills.
+ Basic knowledge of computer applications and programs.
+ Local travel may be required to support multiple sites.
+ The COVID-19 vaccination is/may be a condition of employment.
+ All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
**Preferred**
+ Six months customer service or related experience and/or training.
+ Knowledge of medical terminology is a plus.
+ Bilingual in Spanish is a plus.
**Physical Requirements:**
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:
+ Sit, stand, walk.
+ Repetitive movement of hands, arms and legs.
+ See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
+ Stoop, kneel or crawl.
+ Climb and balance.
+ Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
**Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.**
Medical Assistant, Front Office
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
$37k-42k yearly est. 1d ago
Medical Staff Coordinator
NLB Services 4.3
Patient service representative job in Sheffield, MA
The Medical Staff Coordinator is responsible for overseeing and supporting all aspects of medical staff operations, including administrative functions, credentialing, and privileging activities for providers. This position ensures that all processes align with Joint Commission standards, hospital policies, medical staff bylaws, and applicable regulations such as those related to the National Practitioner Data Bank and credentialing procedures, while maintaining awareness of relevant legal considerations.
Additional qualifications include:
Strong critical thinking, interpersonal, verbal, and written communication skills, with a high level of professionalism, discretion, and sound judgment.
Detail-oriented, self-directed work style with the ability to work independently within established guidelines as well as collaboratively as part of a team.
Advanced administrative/secretarial capabilities, including proficiency with typing, word processing, and related office tools or transcription methods.
Familiarity with medical terminology is beneficial, though not strictly required.
Flexibility to participate in early morning or evening meetings as needed to support medical staff leadership and committees.
Proven ability to handle all information managed within the Medical Staff Office with strict confidentiality.
Submission requirements:
At least 3 years of recent experience as a Medical Staff or Credentialing Coordinator in a hospital or similar healthcare environment.
Demonstrated success working in a fast-paced, high-pressure setting that requires strong office management and multitasking skills.
An Associate's degree in Business, Office Administration, Executive Secretarial Studies, or a closely related field.
Current certification through NAMSS (such as CPCS or CPMSM) is strongly preferred and reflects advanced knowledge in medical staff services and credentialing.
$51k-76k yearly est. 3d ago
Patient Service Representative (Part Time 25 hours weekly)
Root Center 4.8
Patient service representative job in Hartford, CT
At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.
In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you
Starting Rate: $20.00
Position Summary
The PatientServiceRepresentative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations.
Minimum Qualification Requirements
A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail.
Position Responsibilities and Expectations
· Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff
· Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in “Hold” message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly
· Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staffmeetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed.
· Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor.
· Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room
COMPENSATION & BENEFITS
For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:
Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!
Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
Voluntary Vision Insurance
Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery
Short-Term Disability - 100% paid by Root Center for Advanced Recovery
403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
$2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences.
Annual bonus eligible based on agency performance
Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.
EEO Statement:
Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.
$20 hourly Auto-Apply 40d ago
Patient Care Coordinator
AEG Vision 4.6
Patient service representative job in New Haven, CT
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
$48k-64k yearly est. 60d+ ago
Medical Secretary
Premier Medical Group of The Hudson Valley 4.4
Patient service representative job in Poughkeepsie, NY
The Medical Secretary provides assistance to the physician and the patients, which includes answering phones, preparing charts and scanning documents into the EMR system. The Medical Secretary exhibits strong organizational skills and works collectively with physicians, clinical staff and administration.
DUTIES AND RESPONSIBILITIES:
Answers patient calls for the physician taking detailed messages
Sends out new patient packets to patients making their first appointment and reminds them to request their previous medical records.
Schedules and confirms appointments. This includes new consults which consist of entering all patient demographic information prior to the office visit and mailing out a packet of paperwork for the patient to fill out prior to the scheduled visit.
Examines future schedules to insure adequate availability of routine and urgent visits.
Sends reminder letters to patients for primary care and chronic care needs as well as timely routine checks and preventative care.
Processes outgoing referrals and enters them in Medent log.
Sends clinical and demographic patient data to referral specialist and tracks responses.
Obtains records and ensures referral is received from patient's PCP for specialty appointments.
Enters all internal and external documents into the EMR system or sends them to medical records to be scanned.
Receives all records from hospitals , urgent visit clinics, rehab facilities and other agencies, sends them to providers to review and notifies them via triage
Contacts patients for reporting purposes.
Sends educational and self-help information to patients when requested by the provider or the patient
Sends monthly recalls to patients.
Performs clerical duties such as faxing and mailing scripts, physician's orders and progress notes.
Assist with any PCMH tasks assigned.
Other duties as assigned.
EDUCATION AND EXPERIENCE
Minimum of a High School diploma; Associates Degree preferred.
One to three years of relevant experience and/or training.
Electronic Medical Record experience preferred.
QUALIFICATIONS & REQUIREMENTS
Strong organizational skills.
Excellent attention to detail
Strong verbal and written communication skills.
Able to work independently on assigned tasks as well as to accept direction on given assignments.
Able to work collectively with administration and staff.
Able to maintain highest level of confidentiality.
Travel to any of the Premier Medical Group locations may be necessary upon request.
$31k-38k yearly est. 10d ago
Patient Access Representative (Front Desk)
Fair Haven Community Health Care 4.0
Patient service representative job in New Haven, CT
We are seeking Patient Access Representatives (Front Desk) to join our Dynamic Team!
The Patient Access Front Desk Representative works closely with patients and clinical professionals while utilizing excellent customer service skills; multi-tasking while professionally managing all front desk patient care related functions, provides interpretation services.
Duties and responsibilities
The Patient Access Representative demonstrates proficient data entry skills, supports the billing and collection process by utilizing knowledge of insurance verification, self-pay collections, collecting co-pays, at point of service. Maintains confidentiality in a professional manner, exhibits efforts to maintain and improve job specific competencies, and perform other duties as assigned. Typical tasks may include but are not limited to:
Epic task:
Registering patient to meet regulatory requirements; enrolling patients with My Chart Portal; updating patient information; printing profiles, scheduling and managing recall lists and scanning documents into the patient's Electronic Health Record (EHR)
Payment Management:
Opening, balancing and closing daily cash drawer and posting payments; processing payments with a credit card machine, including end of day reporting; collecting co-pays, deductibles and/or co-insurance at point of service; facilitating payment arrangements
Patient Schedule:
Reviewing schedules daily to ensure accuracy and filing appointment opportunities; obtaining medical releases as needed for patient requested forms; Pre-registering patients via phone or in person
Ensuring all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner; performing the insurance verification process and the process for all third party payers; meeting with patients during the pre-registration process to discuss financial terms and payment/payment arrangement options; calculating sliding fee eligibility based on a client income and entering into the system; documenting the financial counseling process and maintaining patient insurance and billing demographic information
Qualifications
High School diploma, or GED is required. Minimum of one year job related experience and experience with data entry is highly preferred.
Electronic appointment scheduling and strong customer service experience with a knowledge of referral or prior authorization procedures is also preferred.
Excellent interpersonal skills and phone etiquette; strong critical thinking and problem solving skills and the ability to work as a member of the team to serve patients is a must.
Bi-lingual in English and Spanish required.
Physical Requirements/Work Environment
Variable 8 hr. shifts between 7am-8pm, including weekends as needed
Minimal physical effort
Must be able to operate computer and telephone continuously
District travel as necessary
What we offer:
Major medical, dental and vision
Voluntary benefits (AFLAC plan, STD, LTD & Life Insurance)
Paid Holidays
Generous Paid Time Off (PTO)
Tuition reimbursement
And much more…
About Fair Haven Community Health Care
.For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$35k-40k yearly est. Auto-Apply 16d ago
Patient Service Rep
St. Joseph Hospital Nashua 4.4
Patient service representative job in Milford, CT
PatientServiceRepresentatives' (PSRs) are responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice. The PSR serves as an ambassador of St. Joseph Healthcare as they act as the liaison between the practice(s) and its patients, visitors, and guests; the incumbent should consistently display a high level of customer service. In addition, they are the first people to make an impression on our patients/visitors when they enter any of our facilities.
JOB REQUIREMENTS
Education: High School Diploma/GED
Experience: PSRs must be competent and knowledgeable of duties within the medical office setting, which may include filing, answering the telephone, patient registration, posting payments, charge entry, scheduling, third-party payers requirements, ICD-9 & CPT coding, medical records processing, patient contact, transcription, and assisting other personnel and physicians in all departments as needed.
Certification: Medical Terminology preferred
Other Skills Required:
The PSR may have access to highly confidential patient information and must handle & protect the information in accordance with hospital & departmental protocol, HIPAA requirements and the highest level of ethical standards.
Covenant Health Mission Statement
We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.
Our Core Values:
•Compassion
We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.
•Integrity
We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.
•Collaboration
We work in partnership, dialogue and shared purpose to create healthy communities.
•Excellence
We deliver all services with the highest level of quality, while seeking creative innovation.
Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).
Comp Range:
$17.73 - $24.42
Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.
Our people make the difference. See firsthand what makes our employees and culture shine!
$33k-36k yearly est. Auto-Apply 11d ago
Patient Care Representative
Shields Imaging at Heywood Healthcare
Patient service representative job in Springfield, MA
The Patient Care Representative will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy. This hours for this opening are Tuesday-Friday, 3pm-9:30pm, E/O Saturday 6am-6:30pm
:
What you will do
Greet patients, collect necessary copay/deductible/co- insurance and explain the consent form to be completed
Assist patients with Ipad check in process, ability to trouble shoot and provide feedback
Ability to recognize and utilize when language services are needed
Distribute films/CDs as required, while maintaining HIPAA and the Patient Privacy Policy.
Work in collaboration with technologists/radiologists to ensure proper patient flow.
Process outgoing and incoming US and inter-office mail and UPS deliveries.
Prepare set up for next day's appointment schedule and communicate any potential issues
Provide and respect confidentiality of all customer groups.
Verify and enter necessary information into our systems.
Respond appropriately to scheduling emergency patient situations.
Support Customer Care with machine utilization by filling the template (Utilizing waitlist, 1/1 and 7/4
Answer patient and doctor concerns with accuracy, efficiency and in a professional manner.
Keep management informed of situations and conditions with potential impact on the company, particular department(s) or customer group.
Remain current on any changes in policies or procedures that modify daily work functions.
Maintain co pay/petty cash accuracy and make daily bank deposits
Assist with on-boarding and training of new employees
Performs other related duties as required
Work to maintain survey return rates in conjunction with company guidelines and goals
Workflow in collaboration with multi-departments to ensure efficiencies
Required Qualifications
What you need:
High School Diploma required
Excellent communication skills and computer proficiency required
Attention to detail and typing accuracy required
Ability to follow instructions with minimal supervision
Proven ability to multi task and exceed customer expectations is required
Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone. Can be met with or without reasonable accommodation.
Preferred Qualifications:
Medical office or healthcare administration courses preferred
Knowledge of anatomy, medical terminology and insurance requirements is preferred.
Additional :
Pay range for this position is $18-29/hr + benefits. Individual pay is based on skills, experience, and other relevant factors.
It is not intended that this Job Description include all details of the work functions of this position. The incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted.
Shields Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$18-29 hourly Auto-Apply 60d+ ago
Patient Representative
Midstate Radiology Associates
Patient service representative job in Wallingford, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, PatientRepresentative at our Wallingford Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM + on-call every 5th Saturday from 8:00 AM to 4:30 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The PatientRepresentative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
$18-24.6 hourly Auto-Apply 40d ago
Registration Specialist
Connecticut Orthopaedic Specialists Pc 3.7
Patient service representative job in Wallingford, CT
Connecticut Orthopaedics has been named as the #1 Physician Practice in Orthopaedics in Connecticut, as well as ranking in the Top 3 for Surgical Care and the Top 5 for Overall Physician Practices across the state by Castle Connolly.
Do you want to join the Home to the Best Orthopaedic Doctors in Connecticut? Connecticut Orthopaedics is looking for a Registration Specialist for our Wallingford office.
Connecticut Orthopaedics (CO) has been serving patients in the greater New Haven area for over 60 years. Our practice has merged with several surrounding orthopaedic groups over the past several years and has become the largest privately-owned orthopaedic practice in New England. Due to our quality of care and attentiveness to our patients, we are proudly the team of orthopaedic physicians for multiple colleges and high schools as well as have our own physical therapy centers. In addition to our orthopaedic service line, we have three MRI suites, (5) acute care orthopaedic walk-in centers and a surgery center in Branford.
We employ the best available talent who demonstrate a strong work ethic, value patient-centered care and appreciate that we all have an important role! We have an employee retention history to be proud of. We are appreciative for our dedicated staff of professionals who serve thousands of patients every month.
Job Summary:
The Registration Specialist is primarily responsible for verifying insurance benefits, referrals, prior authorization for worker's compensation, and pre-estimation needs. The registration specialist acts as an expert resource to all staff within the department and the CBO, related to the processes associated with registering patients, referrals, and worker's compensation pre-authorizations. The Registration Associate demonstrates a service orientation that consistently aims at exceeding client expectations, and which contributes positively to a greater working environment.
Essential Responsibilities:
Verifies eligibility utilizing Epic, Amkai, Availity, Medicaid, Medicare, and similar websites to ensure proper registrations are completed prior to patients entering the facility.
Collect pre-payments from patients for non-covered procedures and self-pay appointments
Interact with patients to collect correct insurance/demographic information via email, or phone.
Serve as a liaison in all Connecticut Orthopaedic office's related to registration, referrals, workers compensation, registration, and pre-estimation needs.
Add Insurance company/plans, employers, referrals and provider information
Handle Workers' compensation authorizations and enter all pertinent information into Epic and/or Amkai as appropriate.
Achieves excellence in performance by working with others within the CBO and with tasks and projects related to external vendor relationships.
Supports and demonstrates the values of Connecticut Orthopaedic conducting activities in an ethical manner with integrity, honesty, and confidentiality. Demonstrates a positive, open-minded, can-do attitude. Represents a team perspective and willingness and enthusiasm to collaborate with others. Follows through on commitments and achieves desired results. Exhibits sound judgment, obtains the facts, examines options, gains support, and achieves positive outcomes.
Familiarization of interfaces and applications that gather registration data, such as patient demographics, as well as knowledge of insurance verification and payer registration denial processes
Skills and Abilities:
Ability to multi-task and prioritize workload
Ability to manage high call volume
Strong attention to detail
Knowledgeable in appending modifiers to office visits and office procedures.
Knowledge of all government rules and regulations as it pertains to compliant billing using National Correct Coding Initiative (NCCI), and third-party payor rules.
Excellent communication skills both verbal and written
Demonstrate proficiency in Microsoft Office Suite, including Word and Excel
Experience/Educational requirements:
EDUCATION: High school diploma or equivalent; supplemented with three (3) years of related work
EXPERIENCE: Preferred Experience in Epic, Amkai, Practice Management and EMR, Payer Eligibility Web Sites is helpful, Customer service skill set
$30k-35k yearly est. Auto-Apply 8d ago
Patient Services Coordinator
Reproductive Medicine Assoc of Ny, LLP 3.8
Patient service representative job in Mount Kisco, NY
Job Description
Enjoy what you do while contributing to a company that makes a difference in people's lives. RMA of New York, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a PatientServices Coordinator to join our RMA of New York team in Mount Kisco, New York. The schedule is working Full-Time Monday through Friday, daytime hours. There is a weekend and holiday rotation as needed. The pay range for this position is $18.00 to $19.50 per hour.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the PatientServices Coordinator is responsible for:
Interacting with patients; practicing effective, courteous communication
Working the front desk
Answering telephone and scheduling appointments
Preparing charts; consistently ensuring appropriate forms are used
Collecting patient payments due at the time of service; verifying accurate insurance information
Good judgement and takes initiative.
Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
Passionate about providing excellent patient care.
Ability to work independently and as part of the team.
What You'll Bring:
The skills and education we need are:
A successful candidate must possess a High School Degree, Associates or bachelor's preferred.
Strong verbal and reading skills.
Basic familiarity with computers and office devices.
Familiarity with computer applications (Microsoft Suite).
Medical office experience is a plus, interest in the field of reproductive medicine a must.
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
At RMA of New York, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
$18-19.5 hourly 6d ago
Patient Access Specialist
PRIA Healthcare Management LLC
Patient service representative job in Farmington, CT
The Patient Access Specialist - Director is a mid-level role, within the Patient Access team, and is responsible for supporting our client's reimbursement needs to facilitate patient access to their technologies and procedures. This position will support a variety of key economic stakeholders including client company representatives and their customers including physicians, billing and coding personnel, hospitals, and ambulatory surgical centers. This position will be accountable to serve as an expert resource in patient access services including, benefits verification, prior authorization, pre-service appeals and post service claims appeals.
Key Responsibilities:
Participation on weekly program calls as needed.
Train and mentor new patient access specialists.
Audit a select number of cases per program as directed by the Director/Manager, Patient Access.
Manage a case load for an assigned program.
Data entry and review of new patient cases into system database.
Serve as a primary point of contact for providers and patients seeking insurance coverage assistance.
Communicate with physician's office and their staff regularly.
Maintain accurate and up-to-date records within the salesforce platform to ensure accurate reporting to clients.
Complete full patient access process as outlined by program SOP including but not limited to:
Analyze and interpret patient clinical data, clinical notes and files to determine medical necessity criteria is met specific to each payer policy
Review multiple insurance policies to define medical necessity criteria to support medical device/procedure(s)
Conduct case-related research (e.g., payer coverage policies, self-funded plans, state and federal regulations).
Benefits verification
Prior Authoriation/ Pre- service review submissions, pre and post service appeal submissions
Ensure all documents developed to support an appeal are accurate, consistent, up to date, and in compliance with applicable Standard Operating Procedures, guidelines, and regulations.
Maintain strong professionalism, ethics, and compliance with all applicable laws and policies
Ensure compliance with all regulatory and company policies.
KPI's:
Established based on the program complexity and align with program success:
Once KPIs are established they are measured daily, weekly and monthly
Qualifications:
College degree preferred but will substitute for applicable work experience
Minimum of 4-5 years experience in a healthcare setting, preferably in authorization or billing.
In-depth knowledge of insurance processes, medical terminology, and healthcare regulations.
Preferred experience with supporting mental health treatment programs, specifically those related to Major Depressive Disorder (MDD)
Knowledge of Medicaid, Medicare, and commercial payer requirements, including prior authorization and appeals processes.
Strong problem-solving skills.
Ability to remain patient, empathetic, and composed throughout long, time-intensive interactions with individuals experiencing mental health challenges
Strong analytical, and problem-solving skills.
Excellent communication and interpersonal skills.
$33k-42k yearly est. 57d ago
Patient Care Representative
42 North Dental
Patient service representative job in New Haven, CT
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patientservice, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
$33k-41k yearly est. Auto-Apply 41d ago
Travel Registered Nurse Patient Care Coordinator - $2,078 per week
Pride Health 4.3
Patient service representative job in Plainville, CT
PRIDE Health is seeking a travel nurse RN Clinical Nurse Coordinator for a travel nursing job in Plainville, Connecticut.
Job Description & Requirements
Specialty: Clinical Nurse Coordinator
Discipline: RN
Duration: 13 weeks
40 hours per week
Shift: 8 hours, days
Employment Type: Travel
Pride Health Job ID #17663864. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:Patient Care Coordinator,09:00:00-17:00:00
About PRIDE Health
PRIDE Health is the minority-owned healthcare recruitment division of Pride Global-an integrated human capital solutions and advisory firm. With our robust and abundant travel nursing and allied health employment options across the U.S., PRIDE Health will allow you to help change the way the world lives and heals as it connects you with the industry's leading healthcare organizations.
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Benefits
Weekly pay
Holiday Pay
Guaranteed Hours
401k retirement plan
Cancelation protection
Referral bonus
Medical benefits
Dental benefits
Vision benefits
$28k-33k yearly est. 2d ago
Patient Service Specialist
Opportunitiesconcentra
Patient service representative job in New Haven, CT
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The PatientService Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities
Greet patients and visitors
Communicate wait times to patients and direct them accordingly
Obtain authorization, as needed, to process patients for services
Check in patients using appropriate patient management system
Explain all required forms to patients and ensure proper completion of all paperwork
Answer incoming telephone lines and direct the caller accordingly
Contact patients regarding appointment reminders, rescheduling, or cancellations.
Check out patients in appropriate patient management system and distribute records
File paperwork, medical records, and correspondence
Maintain inventory of office supplies and printed forms
Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
Follow HIPAA guidelines and safety rules
Attend center staff meetings
Participate in initial and ongoing training as required
Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
Assist Center Operations Director or other leader in managing daily administrative functions
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Use employer reporting tool to scan and distribute employer results and paperwork
Review clinician transcriptions and enter applicable charges via internal charge entry system.
Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
6 months to 1 year
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated effective communication and interaction with employers, patients, providers, and other employees
Demonstrated ability to maintain working relationship with all levels of employees
Demonstrated excellent customer service skills
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Ability to perform all aspects of front office operations
Drive to achieve or exceed established service standards
Additional Data
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
This position is eligible to earn a base compensation rate in the state range of $18.50 to $24.04 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
External candidates: submit your application on concentra.com/careers
Current colleagues: visit the internal career portal on the main page of MyConcentra to apply
Center Achievement Bonuses
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws
$18.5-24 hourly Auto-Apply 3d ago
Part-Time Scheduling Specialist
Freudigman & Billings LLC
Patient service representative job in Westport, CT
Job DescriptionSalary: Hourly based on experience
Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment.
Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience.
About the Role:
Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children.
This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain.
Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position.
Core Responsibilities:
Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication.
Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise.
Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts.
Maintain accurate records of scheduling requests and changes using scheduling software and data management tools.
Follow through on cyclical scheduling projects in collaboration with the Director of Client Services.
Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts.
Handle repetitive scheduling tasks with precision and a proactive approach.
Collaborate with other team members as directed by the Director of Client Services.
Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing).
Maintain confidentiality of all student information.
Required Qualifications & Experience:
Education: B.A. or B.S. degree
Experience:
5-7 + years of experience in scheduling, administrative support, or customer service.
Proven ability to manage high-volume tasks, including handling 200+ emails per day.
Proficiency in Google Workspace, scheduling software, and data management tools.
Experience with Mac Computers.
Competency Requirements:
Critical Thinking: Resolve scheduling conflicts efficiently and effectively.
Attention to Detail: Maintain precision and accuracy in scheduling and documentation.
Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations.
Problem-Solving: Develop creative solutions for scheduling challenges.
Communication: Maintain clear, timely communication with all stakeholders.
Big picture:Understanding how a single decision can influence multiple outcomes down the line
Crisis management:Be able to identify an emergency situation and manage through the prioritization and execution of the solution.
Working memory:The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis
Physical & Environmental Conditions:
Work Hours: Monday to Friday, 9am to 1pm
Location: all work is completed at our center in Westport, CT
Ability to sit or stand at a desk for prolonged periods while working on a computer.
$41k-68k yearly est. 6d ago
Care Coordinator
Western Ma 3.4
Patient service representative job in Springfield, MA
About MHA
MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.
About the GRIT Program
The GRIT program by the Mental Health Association (MHA) offers residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long-term stability.
Residents engage in individualized counseling, recovery-focused programming, and community activities like education, job training, or employment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources.
A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community.
______________________________________________________________________________________________
Position Summary
The Care Coordinator supports individuals by providing information, developing connections with community and behavioral health resources, and coordinating care services, including Medication-Assisted Treatment (MAT) and psychiatric care. The role also involves coordinating referrals and establishing aftercare and discharge plans.
Pay Rate:
$21 an hour
Open Shift:
Monday through Friday 8am-4pm (40h)
Key Responsibilities
Assist clients in accessing needed services by providing information, making referrals, coordinating care, and ensuring follow-up.
Develop and maintain connections with community resources and behavioral health services available through clients' health insurance.
Coordinate MAT and psychiatric services during residency and assist in creating aftercare plans for ongoing support post-discharge.
Support clients in identifying recovery goals and developing individualized service plans in collaboration with the treatment team.
Advocate on behalf of clients to ensure timely access to benefits, housing, healthcare, and other essential services.
Document all client contacts, service coordination activities, and progress in accordance with agency policies and confidentiality standards.
Engage with clients regularly to assess ongoing needs and update care plans as appropriate.
Maintain communication with external providers to ensure coordinated and continuous care.
Participate in discharge planning by linking clients to outpatient supports and community-based services that promote long-term recovery.
Provide crisis support and assist in developing crisis prevention and response plans as needed.
Collaborate with program staff to ensure service delivery is trauma-informed, person-centered, and culturally responsive.
Maintain professional boundaries while fostering trust and engagement with clients.
Ensure all services provided align with regulatory requirements, agency values, and program goals
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
Valid driver's license, adequate auto insurance, a clean driving record, and a reliable vehicle during work hours.
High School Diploma or equivalent (GED) required.
Bachelor's Degree in a related field preferred.
Prior experience in Human Services required.
Certified (or ability to become certified) in medication administration (MAP), CPR, and first aid.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (403B, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Long Term Disability
$21 an hour
$21 hourly Auto-Apply 44d ago
Radiology Patient Care Coordinator - Temp
Stonybrooku
Patient service representative job in Stony Brook, NY
Radiology Patient Care Coordinator - Temp At Stony Brook Medicine the Patient Care Coordinator receives patients in the Radiology Department for exams and perform all duties associated with the throughput of the patients including scheduling of appointments for exams.
Also, perform duties related to the maintenance of images on Life Image.
Duties:· Receive patients in the Radiology Department for exams and perform all duties associated with the throughput of patients including scheduling of exams in RIS.
· Perform other duties as assigned to include but not limited to the through-put of out-patients for exams.
· Upload CD exams from outside organizations to Life Imaging / PACS system and duplicate exams as needed on CD's for patients, physicians, and other customers.
· Interact with patients, visitors, staff, physicians, members of the regulatory agencies and community.
· Answer the department's telephone in a timely and courteous manner while demonstrating a willingness to help at all times.
Verify all patient information and report any discrepancies to the supervisor.
· Perform all tasks as assigned to include but not limited to, organization of all exams and related paperwork, printing schedules, printing reports, maintaining the exam integrity in the RIS system.
· Act as liaison for the Radiology Department and other hospital departments and services.
Positively represent the department at meetings and events.
· Maintain equipment such as printer and fax machines and immediately report any malfunctions.
Qualifications:Required Qualifications: · Associates Degree and one year of experience in a medical healthcare setting and/or customer service experience.
or in lieu of a degree at least three years of experience in a medical healthcare setting and/or customer service.
· One year of experience in a medical healthcare setting and/or customer service experience.
· Critical thinking and problem-solving skills, with excellent organizational skills.
· Ability to multi-task and pay close attention to detail.
· Ability to work as an efficient team member and have superior written and expressive communication skills.
Preferred Qualifications: · Bachelor's Degree· Radiology Experience.
· Knowledge of hospital computer systems such as Life Image.
· Knowledge of insurance & managed care requirements.
Special Notes: Resume/CV should be included with the online application.
Posting Overview: This position will remain posted until filled or for a maximum of 90 days.
An initial review of all applicants will occur two weeks from the posting date.
Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).
If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date.
Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.
_______________________________________________________________________________________________________________Stony Brook Medicine is a smoke free environment.
Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions maybe subject to changes in pass days and shifts as necessary.
This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
This function/position maybe designated as “essential.
” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references.
Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings.
Provide a copy of any required New York State license(s)/certificate(s).
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
*The hiring department will be responsible for any fee incurred for examination.
_____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the University Office of Equity and Access at *************.
In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.
Visit our WHY WORK HERE page to learn about the total rewards we offer.
Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.
Anticipated Pay Range:The salary range (or hiring range) for this position is $45,372 - $50,541 Base The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting.
The specific salary offer will be based on the candidate's validated years of comparable experience.
Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.
Some positions offer annual supplemental pay such as:Location pay for UUP, CSEA & PEF full-time positions ($4000) Your total compensation goes beyond the number in your paycheck.
SBUH provides generous leave, health plans, and a state pension that add to your bottom line.
Job Number: 2504609Official Job Title: TH Instructional Support AssistantJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Radiology - ACPSchedule: Full-time Shift :Day Shift Shift Hours: 8:30AM to 4:30PM Pass Days: Sat, SunPosting Start Date: Dec 12, 2025Posting End Date: Mar 13, 2026, 3:59:00 AMSalary:$45,372 - $50,541 BaseSalary Grade:SL1SBU Area:Stony Brook University Hospital
$45.4k-50.5k yearly Auto-Apply 12h ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Waterbury, CT?
The average patient service representative in Waterbury, CT earns between $30,000 and $43,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Waterbury, CT
$36,000
What are the biggest employers of Patient Service Representatives in Waterbury, CT?
The biggest employers of Patient Service Representatives in Waterbury, CT are: