Patient service representative jobs in Winder, GA - 1,958 jobs

FULLY ONSITE - Marietta, GA 30062 - must have reliable transportation M-F (8-4pm) 6-month contract to hire Required Skills & Experience • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. • At least 1 year of customer service experience • 1-year related experience preferably within a transportation/logistics/supply chain/warehouse environment • Strong customer service skills and the ability to satisfactorily resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations Job Description: As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience Day to Day: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders Compensation: $19.50/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

A typical day for a Patient Advocate is utilizing systems/technology and coordinating efforts between patients, the patient doctor's offices, and the drug manufacturers to acquire and maintain required documentation to facilitate obtaining the patient/member's medication at no cost to the patient/member. The Patient Advocate will spend approximately 40-70% of their time on phone calls coordinating with doctors and patients to facilitate processes and collaborating with team members to ensure timely and responsive customer service. The other portion of time will include working in multiple systems documenting task statuses, updating key information, pulling data and reports. It will also include administrative responsibilities to include completion of the required paperwork for processing orders. Patient Advocates must have professional, personable, and caring communication skills, particularly over the phone. The ability to gain trust from the patients/members is a critical component of this role and is needed to obtain the sensitive and key information necessary to fulfill orders. The Patient Advocate must be self-driven and motivated with the ability to work under minimal supervision in a professional environment while meeting scheduled activities in a timely and efficient manner. Patient Advocate teams are highly collaborative, member focused and goal oriented. Duties and Responsibilities: Follow communication scripts when managing a member's communications. Build sustainable and trusting relationships with customers by going above and beyond providing amazing customer service. Adhere to established standards and guidelines with ability to help to recommend improved procedures. Inbound/outbound calls with customers to inform them of the company's solutions and maintain accurate information. Help members understand the program by answering questions and explaining procedures and providing general information. Call doctors' offices to obtain and maintain members' current prescriptions. Document member activities, phone call results and communication in our systems/software. Complete required paperwork adhering to compliance standards. Maintaining patient confidentiality and compliance regulations such as HIPAA. Required Skills and Qualifications: Excellent communication skills, both written and verbal. Substantial active listening skills. A patient and empathetic approach and attitude. Customer focus and highly adaptable to different personality types. Exceptional interpersonal and rapport building skills. Vigorous time management, organizational skills and attention to detail. Phone skills including the ability to incorporate appropriate phone etiquette. Creative solutions seeking. Comfortable working in fast paced environments. Adaptability and flexibility. Technically savvy, comfortable working with data input and reporting in multiple systems and learning new technology. Solid proficiency with Microsoft applications. Willingness and ability to learn about company's products, services, and processes. Coachable with a willingness to learn and a desire to succeed. Process oriented, with a focus on continuous improvement. Self-Motivated. Strong data input skills. Job Experience Preferences: Experience as a Pharmacy technician is strongly preferred. Experience in a highly customer service-oriented role. Experience in a Call Center or Customer Support environment. Compensation is commensurate with experience.

LHH is seeking a Medical Receptionist for a wonderful non profit organization with a great mission. in Decatur, GA. This candidate will serve as the first point of contact for patients and visitors, supporting the mission of commitment to compassionate, inclusive, and patient-centered care. This role is responsible for greeting patients, coordinating front-desk activities, supporting administrative workflows, and ensuring a positive experience for all individuals entering the clinic. Responsibilities Warmly greet patients and visitors in a professional and welcoming manner Assist patients with completing required paperwork and forms Answer and route incoming phone calls Schedule and confirm appointments as needed Maintain an organized and clean reception area Provide light administrative support, including filing, scanning, and record management Ensure confidentiality and compliance with HIPAA guidelines Collaborate with clinical and administrative teams to support patient flow and clinic operations Qualifications Previous experience in a healthcare, medical office, or clinical environment required Strong customer service orientation and a naturally “giving spirit” Excellent communication and interpersonal skills Ability to multitask in a fast-paced environment Professional, compassionate, and patient-focused demeanor Proficiency with basic office software and phone systems preferred Bilingual in Spanish is a plus Requirements Successful completion of background check Drug screening TB Test clearance Job Details: Monday-Friday: 9:00 AM - 5:30 PM Saturday (occasional): 9:00 AM - 12:00 PM Hours: 40 hours per week Dress Code: Business Casual Work Environment: On-site / In-office Contract Role Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Job DescriptionDescription: The Patient Services Specialist is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork, scheduling appointments, insurance verification, worker's compensation authorization, answering phones, and collecting all appropriate monies due at the time of service. ESSENTIAL DUTIES AND RESPONSIBILITIES · Greets, welcomes, and expidites patients as they check in while keeping staff and patients abreast of any delays · Instructs new patients on completion of consent to treat forms, explains insurance benefit information, MRI patient information forms (if applicable), and makes any necessary corrections to the patients account · Scans all new patient or updated patient information into computer (including: photo ID, insurance cards, referrals, patient paperwork, and payment logs) · Verifies rehabilitation benefits and documents benefits on paper and into computer system · Explains financial requirements to the patient and collects tiem of service deductible, co-pays and/or co-insurance, and any outstanding balance for rehab or MRI (if applicable) · Communication with workers compensation for authorization of rehabilitation visits and documents on paper and into computer system · Enters charge details for each patient per billing guidelines for worker's compensation and MVA patients · Schedules new patient and follow up patient appointments with the appropriate rehabilitation clinician · Communicates with the patients in the lobby if clinician or MRI (if applicable) is running behind schedule · Communicates with all patients who no-show and notifies adjuster of any no-show by a worker's compensation patient · Reconciles change drawer/petty cash · Other duties as assigned NON-ESSENTIAL DUTIES AND RESPONSIBILITIES · Keeps front desk and lobby clean and organized. · Assist with back office duties: cleaning, laundry, organization as needed QUALIFICATIONS EDUCATION AND EXPERIENCE · High School diploma or equivalent · One year of experience in customer service or reception, preferably in a health care environment. SKILLS/ABILITIES · Utilize fuctions of a multi-line phone system · Basic Computer skills · Strong customer service · Ability to communicate clearly and concisely in all written and oral communications, including email. · Strong organizational skills with great attention to detail · Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. · Ability to multitask · Demonstrated conflict management skills PHYSICAL DEMANDS While performing the duties of this job, employee is regularly required to utilize standard office equipment including computers, keyboards, fax machines, copiers, printers, telephones, etc. While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. The physical requirements of this position require a medium physical demand level. Ability to occasionally lift up to 50 pounds maximum, with frequent lifting and or carrying objects weighing up to 25 pounds, and constant lifting of neligible to 10 pound objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position. WORK ENVIRONMENT While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate. PRIVACY & SECURITY AWARENESS While performing the duties of this job, it is imperative that the employee remain aware of Resurgens policies, Information Security policies, standards, guidelines and procedures for minimizing threats and ensuring protection of PHI. The success of HIPAA policies and procedures is dependent upon the awareness and buy-in of everyone involved in daily healthcare operations, including reporting incidents to their supervisor or directly to the HIPPA leadership. Requirements:

WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum. GENERAL SUMMARY Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient. Job Description SKILLS & COMPETENCIES Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care. Updates and maintains all digital client records and assist in transitioning hard copy records to digital format Acts as a community resource for the patient Conduct patient scheduling, registration and eligibility verification Manage patient medical records as appropriate Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate Answer patient non-clinical questions and explains the process Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources. Ensures all appropriate patient information is in the EMR Provide positive customer service and treat all patients and staff with respect Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS) Completes next day visit chart prep Utilize reporting to help providers track, meet and exceed team goal, Other tasks needed to accomplish team's objectives/goals Job Requirements Job Requirements Educational/ Experience Requirements: High school graduate or GED License, Certification, Registration MA Certification-Preferred Required Skills and Abilities: 2+ years of experience working for a healthcare practice or hospital EMR documentation experience preferred High level of professionalism Strong critical thinking skills Strong customer centric focus/service skills Strong computer skills, including Word, Excel, and PowerPoint Strong verbal, written, presentation, and interpersonal communication skills Supervisory Responsibility: N/A Travel requirements: Travel may be required up to 25% locally. Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity Safety-Sensitive Statement: This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including for substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations. Drug Screening Requirement: As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Americans with Disabilities Act: WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application or employment process, please contact Human Resources at *********************** The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.

The Medical Secretary performs various functions in the lab to include data entry, answering telephones, mail distribution and assisting pathologists with secretarial functions JOB RESPONSIBILITIES ESSENTIAL FUNCTIONS: Perform data entry, answer telephones and direct calls to appropriate personnel and communicate with clients, as necessary. Prepare and send slides requested by other Pathology departments and file slides and paperwork. Routine clerical duties including filing, faxing, receiving and distributing mail, prepare billing copies, etc. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, letters, case histories, or medical records. Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies. Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies. NON-ESSENTIAL FUNCTIONS: Work with other departments within PathGroup and subsidiaries. Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Other duties as assigned.

Results Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Smyrna, GA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

A Rewarding Career is Closer Than You Think! MMC is Actively Recruiting a Part Time Days Weekend Patient Access Clerk We offer a supportive patient-centered work environment in our new modern facility. Our friendly, passionate employees enjoy robust benefits, growth opportunities and all the conveniences of a larger facility. The ideal Patient Access Clerk candidate will have: Exceptional oral, written, spoken and interpersonal communication skills, Microsoft Office Skills, ability to multi-task, discuss financial payments, communicate well with patients and employees. This position must demonstrate initiative for proactive and independent management of time/tasks/projects, and have the ability to communicate well with all members of the community. Summary of PT benefits available: •Three comprehensive medical plans to choose from, including a Health Savings Account option •Wellness based premium discount through our Premium Credit Plan •Comprehensive Dental Insurance •Your Best Health Program •$50,000 of Life and AD&D Insurance paid for by MMC •Voluntary Life and AD&D Insurance •Voluntary Short-Term Disability Insurance •Voluntary Long-Term Disability Insurance •Group Accident Insurance •Group Critical Illness Insurance •Employee Assistance Program (EAP) •Health and Welfare Employee Advocacy Center (Client Advocate Center) •Retirement program •Health fairs •Paid Time Off program •Extended Illness Bank •Tuition reimbursement- $5,000 •Credit Union Enrollment Option •Fitness Center Discounts It's a new day for health care in Morgan County! With the opening of our new hospital, advanced care is closer than ever. From highly trained physicians and nurses to modern facilities and technology, the new Morgan Medical Center offers exceptional hospital care with all the comforts of home. We invite you to visit us and experience the difference. The opening of the new Morgan Medical Center means advanced care is closer than ever before. In addition to our ongoing clinical collaboration with Piedmont Athens Regional Medical Center, which will provide access to more physicians and specialists, a number of important services are available right here in Morgan County. ~ Emergency patients can take comfort knowing that they are being treated at a Level IV Trauma Center ~ As one of only eight hospitals in Georgia designated as a Remote Treatment Stroke Center, our ER is equipped to deliver life-saving diagnostic and emergency care to stroke patients. ~ Our transitional care/swing bed program provides specialized care to patients recuperating from surgery, stroke or other acute-care visits before transitioning home or to an extended care facility. ~ Our imaging department offers 3-D mammography, the latest innovation in breast cancer detection. ~ From minor surgery to emergency care for a critical illness such as heart attack or stroke, our dedicated team is ready to provide the care our patients need when they need it - all near the comforts of home. We are a 25-bed Critical Access Hospital located in Madison, GA. Serving Morgan County and the Surrounding areas since 1960.

Information The purpose of this position is to ensure that eligible voters are registered properly, elections are held accurately and efficiently, and records are maintained all in compliance with the law. The purpose of this classification is to provide complex administrative and technical services, as well as customer support and actions that require physical/manual labor to perform specialized voter registration and election processes that comply with federal, state, county and municipal laws and rules. This position will primarily be assigned to administrative tasks as outlined in the position description. Essential Functions The following duties are normal for this position. The omission of specific statements of certain duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Coordinates and provides administrative, technical, and physical/manual support of both voter registration and election processes within designated timeframes and per established procedures. Adheres to federal, state, municipal and county laws and rules, including but not limited to: the Georgia Election Code, the Ethics in Government Act, the Recall Act of 1989, the National Voter Registration Act of 1993, the Help America Vote Act, the Rules of the State Election Board, directives issued by the Secretary of State's Office and office policies and procedures. Maintains an understanding of changes to applicable laws and rules. This assignment typically consists of a series of repetitive tasks performed according to specific guidelines and established procedures. While the guidelines are clear and specific on most matters, the employee must interpret confusing and changing guidelines in some areas of election law. Complexity is present in the requirement that the employee must learn changes in guidelines and be able to apply those changes to the task at hand. Employees may be assigned to work on different projects at different times and must be able to adapt to changing assignments within the department. Assignments include, but are not limited to: Interfacing with the statewide voter registration system to: register voters; process and pre-approve new voter applications; entering application data into a computer; processing deletions, transfers, and changes in voter information; maintaining files of active, inactive, pending, rejected and cancelled applications. Processing absentee ballot requests and returned voted ballots. Merging data into documents; filing; making copies; sending/receiving emails and faxes; processing incoming and outgoing mail and other administrative tasks. Performing Logic and Accuracy testing of voting equipment which includes the testing of each piece of voting equipment to be deployed to a polling place for use in an election; packing carts with voting equipment and polling place supplies; maintaining inventory of equipment and supplies; preparing required recap sheets and forms completed by poll workers each day of voting; visiting polling places and assisting with measurements and the testing of electrical outlets to ensure adequate power supply for voting equipment; creating and updating spreadsheets and documents for each project. Preparing for elections; assisting in preparing and distributing election supplies and equipment to polling locations; preparing and setting up voting booths and equipment for each election; assembling supplies for polling places; assisting poll management with delivery and return of polling place supplies. Processing absentee by mail ballots; mailing and receiving absentee ballot applications, processing absentee ballot applications, mailing ballots, processing returned voted ballots and maintaining records. Ensuring security of ballots and preparing ballots for tabulation. Processing and tabulating voted ballots. Serving in the role of poll worker. Answering poll worker questions and providing instruction and clarification. Answering telephone calls and greeting visitors; ascertaining the nature of business; providing information/assistance as needed. Communicating with others both in oral and in written format in a tactful and accommodating manner. Contacts are typically with voters, the public, fellow employees, supervisors, other departments, County officials, attorneys, vendors, candidates, elected officials, customers, the public, state/federal agencies, outside agencies, the media, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Preparing presentations and projects as assigned by voter registrations and elections leadership team. Maintaining, reviewing and updating departmental webpage and other outreach material and documentation. Preparing and maintaining current and potential lists of poll workers; recruiting new poll workers and polling places; creating poll worker and staff training materials, including power point presentations, manuals and handouts; calculating payroll for poll workers. Arranging poll worker training sessions and attending outreach events to promote voter education and poll worker recruitment. Maintains confidentiality of departmental documentation and issues subject applicable to law. Maintains working knowledge of records retention policy applicable to each area of the department and adheres to said policy. Ability to work in alternating and changing environments: sometimes fast paced and other periods of time that are less demanding. Tasks require the regular and, at times, sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that may involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds), pushing, and/or pulling of a heavy wheeled cart. Work is performed in an office, warehouse or polling place requiring mobility. The employee must lift electronic equipment, +/- 50 pounds, and other supplies which occur during elections, testing and maintenance. The employee must possess a high degree of manual dexterity to operate equipment. ADDITIONAL FUNCTIONS Performs notarization of documents as needed. Operates departmental assigned motor vehicle and truck. Performs specialized and detail-oriented tasks adhering to strict deadlines. Will be required to work early/late hours and weekends during election times and near voter registration/election deadlines. This classification is designated as a safety sensitive position which is subject to random drug and alcohol testing and any other drug testing methods as stated in policies adopted by Forsyth County concerning drug and alcohol. Aids other employees or departments as needed. Performs other related duties as required. Minimum Qualifications High school diploma or GED; supplemented by one (1) year previous experience and/or training involving voter registration and/or elections (experience with Georgia voter registration and elections systems preferred), office administration, customer service, bookkeeping, record/file management, personal computer operations, and experience in specific area of assignment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. May require possession and maintenance of valid State of Georgia Notary Public certification. Requires possession and maintenance of valid State of Georgia driver's license. Typing speed of 30 words per minute required with an emphasis on accuracy in addition to speed. BENEFITS PROVIDED BY FORSYTH COUNTY TO FULL-TIME EMPLOYEES: Personal Leave Accrual Personal leave shall be accrued as follows: 0 - 4 Years - 20 days per year - 6.16 hours per pay period 5 - 14 Years - 25 days per year - 7.70 hours per pay period 15+Years - 30 days per year - 9.24 hours per pay period Observed Holidays New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (2), and Christmas (2). Medical Insurance The Forsyth County Board of Commissioners offers employees a choice of two medical plans offered by Aetna and a plan offered by Kaiser Permanente. * Aetna Choice POS II - $2000 Individual Deductible (Basic Plan) * Aetna Choice POS II - $1000 Individual Deductible (Plus Plan) * Kaiser Permanente HMO- $0 Individual Deductible Dental Insurance The Forsyth County Board of Commissioners offers two dental plans from Delta Dental: * Base $1,000 Plan * Buy-Up $1,500 Plan Vision Insurance The vision plan offered by Forsyth County Board of Commissioners is administered by Aetna and will offer office visit copays for exams, as well as copays for lenses, frames, and contacts. Basic Life & AD&D Insurance The Forsyth County Board of Commissioners recognizes the importance of basic life insurance for all of its employees. The Board provides term life insurance and accidental death and dismemberment (AD&D) protection for each full-time employee. This is a County-paid benefit. Disability Insurance - Short Term and Long Term 100% paid by Forsyth County. Eligibility begins date of hire. Short Term Disability - 60% of weekly earnings to a maximum of $1,000.00 a week. Eligibility begins 14 days after an accident or sickness and has a benefit period of 24 weeks. Long Term Disability - 60% of monthly earnings to a maximum of $5,000.00 a month. Eligibility begins at 26 weeks to coordinate with the end of Short Term benefits and continues 24 months (Own Occupation). Additional Life Insurance and AD&D Rates vary based on amount of coverage selected. Additional life insurance may be purchased for employee, spouse, and children. Retirement Plan (401K) Fully vested at five years of employment - 20% graduated vesting annually. Eligible to begin contributions immediately upon hire. Six Months through One Year of County Service Forsyth County matches your contributions, dollar for dollar, up to 5% of your pay. That's a 100% return on the first 5% of pay you save. Years One through Five Forsyth County "seeds" your account with 5% of your pay each year, and matches 100% of what you contribute, up to 5% of your pay. Years 5 through 10 The County continues its automatic "seed" contribution of 5% of pay, matches up to the first 5% of pay that you contribute, then adds a 50% match up to the next 5%. After 10 Years of Service You continue to receive a 100% County match on the first 5% of pay you contribute, and 50% on the next 5% of pay you save. But now, the automatic contribution the County makes to "seed" your account each year increases to 7.5% of your pay. 01 Do you have a high school diploma or a G.E.D? * Yes * No 02 Do you have at least (1) year previous experience and/or training involving voter registration and/or elections (experience with Georgia voter registration and elections systems preferred), office administration, customer service, bookkeeping, record/file management, personal computer operations? * Yes * No 03 Do you have a valid driver's license? * Yes * No 04 Can you type at least 30 words per minute? * Yes * No Required Question Employer Forsyth County Address 110 East Main Street Suite 230 Cumming, Georgia, 30040 Phone ************** Website ****************************************************

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Contract Duration: 5 months Pay rate: $17/hr Ability to clearly read, understand and interpret loan documents. Thorough knowledge of loan accounting/reconciliation of general ledger debits and credits, including research and clearing exceptions on processed transactions. Research and resolve differences on various systems (i.e. interest discrepancies, DDA, wire transfer discrepancies, etc.). Handles a variety of functions (multi-tasking) and/or transactions, including priorities that require immediate attention. Produces error free work. Enters and verifies numeric data from a variety of sources, paper-based and/or electronic, into the loan system of record. Perform miscellaneous duties as assigned. Works under general supervision; typically reports to a supervisor or manager. An expected degree of creativity and latitude is required. Relies on experiences and judgment to plan and accomplish goals to perform a variety of tasks. Qualifications Effective communication skills (listening, verbal and written) Proficient computer skills utilizing mainframe and PC software packages; strong systems orientation Intermediate accounting skills; excellent teamwork, organization, and admin skills Multi-tasking, possesses a high degree of attention to detail Working knowledge of MS Excel, Word, Power-Point with dual screens Requires at a minimum, a high school diploma or its equivalent, with a minimum of three (3) years of experience in the field of loan administrator/loan processor Additional Information To know more or to schedule an interview, Please contact: Laidiza Gumera ************ *******************************

Job Title: Wellness Coordinator Pay Range: $17 - $25 per hour (with bonus) At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care. The Opportunity: We are seeking enthusiastic, results-driven Wellness Coordinators to join our team at The Joint Chiropractic. In this role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available. As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care. Key Responsibilities: Sales & Membership Conversion: Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors. Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages. Achieve individual sales goals by proactively engaging with patients and offering them personalized care options. Customer Service & Patient Engagement: Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive. Build rapport and establish lasting relationships with patients, making them feel at home at every visit. Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care. Clinic Operations & Organization: Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients. Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor. Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate. Administrative Support: Assist patients in completing necessary paperwork and ensure all forms are processed correctly. Manage incoming calls, answering questions, and scheduling appointments as needed. Maintain patient records with attention to detail, ensuring confidentiality and accuracy. Teamwork & Marketing: Participate in marketing and sales initiatives designed to attract new patients to the clinic. Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business. Qualifications: Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment. High school diploma or equivalent (Associate's degree or higher preferred). Positive, upbeat attitude with a passion for helping others and driving sales. Strong sales abilities, confident in presenting and closing memberships and service packages. Willingness to learn, grow, and contribute to a high-performing sales culture. Ability to work weekends and evenings as needed. Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office. There may be an expectation of flexibility, for location change on a day by day or week by week basis. Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment. Ability to lift up to 50 pounds. Previous office management or marketing experience a plus. Bilingual preferred. Why Join Us? Competitive pay with performance-based incentives. Work in a positive, team-oriented environment focused on wellness and customer satisfaction. Opportunities for career advancement and growth. Be part of a nationwide movement to make chiropractic care accessible and affordable to all. If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you!

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Coordinates and processes patient referrals to completion with precision, detail and accuracy. **_Definition of completion:_** + Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days. + Orders have been approved (when needed). + Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing). + Completes orders with proper documentation on where patient is scheduled and how patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients. + Enters all Inpatient and Outpatient elective procedures in HITS tool. + Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician. + Participates in Super Huddle and provides updates on high priority patients referrals. + Addresses referral based phone calls for Primary Care Physicians panel. + Completes and addresses phone messages within 24 hours of call. + Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist) + Retrieves consultation notes from the consult tracking tool. + Follows up on all Home Health and DME orders to ensure patient receives services ordered. + Provide extraordinary customer service to all internal and external customers (including patients and other + ChenMed Medical team members) at all times. Utilization of patient messaging tools. + Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: + Knowledge of medical terminology, CPT, HCPCS and ICD coding desired + Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties + Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems + Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner + Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks + Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software + Ability and willingness to travel locally within the market up to 10% of the time + Spoken and written fluency in English; Bilingual a plus **PAY RANGE:** $16.5 - $23.56 Hourly **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

Job DescriptionDescription: NA Requirements:

Our team members choose to build their career home at Shady Grove Fertility because of the hope we inspire within our patients, the life we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to constantly improving the patient experience and pioneering research and development in one of the most exciting fields of medicine. Learn more about US Fertility Partner Practices. Shady Grove Fertility is a founding partner of US Fertility, the nation's largest partnership of physician-owned and physician-led top-tier fertility practices. US Fertility offers business and digital solutions so that physicians and practice staff can focus on providing best-in-class patient care. Highlights from across the US Fertility network 130,000+ babies born 65+ locations nationwide 15 embryology laboratories Culture of promoting from within Opportunities for career growth Ability to make a direct impact on patient lives Mission-driven commitment to research, innovation, and increasing access to affordable care Meet our family Interested in joining our family? We have an immediate opening for a Full-time Patient Services Representative to join our team in our Buckhead, GA office. The schedule is working Mon.-Fri. from 7am-4pm. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our "job." In general, the Patient Services Representative is responsible for: Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly Schedule appointments Address customer/patient issues and insure effective short-term and long-term resolution Provide timely feedback to the practice regarding service failures or patient concerns Consult with patients regarding their benefits, coverage and financial options Greet patients and visitors to the office and providing high level of customer service Required to work occasional weekends and holidays What You'll Bring: The skills and education we need are: Minimum 2 years of applicable work experience High School diploma required Extensive knowledge of insurance/benefits, medical terminology and medical billing Experience working in an OB/GYN office is a plus Strong communication skills, independent worker, detailed-oriented, computer savvy High level of customer service essential More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: Competitive pay + bonus Comprehensive training Medical, dental, vision, and 401(k) matching Generous paid time off and holidays Retirement plan Tuition assistance Ability to make an impact in the communities we serve At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! To learn more about our company and culture, visit here. How To Get Started: To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.

We are seeking a highly organized and customer-focused Patient Access Representative to join our team at MedCura Health. The ideal candidate will have excellent communication skills and a strong commitment to providing exceptional patient service. This role is critical in ensuring a positive experience for our patients from the moment they enter our practice. Benefits: Competitive salary Annual incentives Retention bonus Comprehensive benefits & discounts Retirement plan w/ employer matching Paid Time Off (PTO) Paid holidays Company issued uniforms Opportunities for professional development and continuing education Opportunities for loan repayment and/or student loan forgiveness Schedule Full-time Shift Day Salary $16.00 - $22.00 / hour Qualifications * High school diploma or equivalent required; associate degree preferred. * Previous experience in a healthcare or customer service setting is highly desirable. * Strong interpersonal and communication skills. * Proficiency with electronic health records (EHR) systems and other office software. * Ability to multitask and handle a fast-paced work environment. * Attention to detail and strong organizational skills. * Knowledge of medical terminology is a plus. Responsibilities * Greet and assist patients and visitors upon arrival. * Register patients, verify insurance information, and collect necessary documentation. * Schedule appointments and manage patient flow to ensure timely service. * Answer phone calls, address inquiries, and provide information about services and procedures. * Process patient payments and provide receipts for services rendered. * Maintain accurate and up-to-date patient records in the electronic health records (EHR) system. * Ensure compliance with HIPAA and other regulatory requirements related to patient privacy and information security.

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Canton, GA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Canton, GA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Full\-time THE COMPANY Artisan Plastic Surgery (“Artisan”) is a privately owned and operated, private equity sponsored plastic surgery practice that is part of Olympus Cosmetic Surgery Group LLC, based in Atlanta. Founded in 2000 by award\-winning plastic surgeon Dr. Diane Alexander, MD, FACS, and joined in 2001 by Dr. Bernadette Wang\-Ashraf, MD, FACS, Artisan is the leading destination for advanced facial, body, and breast procedures. With locations across Atlanta in Sandy Springs and Johns Creek, Artisan blends unparalleled medical expertise with refined artistry to provide a comprehensive range of cosmetic and reconstructive treatments. Both surgeons are board\-certified by the American Board of Plastic Surgery and proud members of the American Society of Plastic Surgeons. Committed to precision, safety, and personalized care, they deliver tailored, natural enhancements that celebrate individuality and inspire confidence. THE ROLE Artisan is looking to hire an A\-player Patient Care Coordinator who will serve a crucial role in creating an exceptional end\-to\-end experience for Artisan patients and maintaining patient satisfaction throughout the patient onboarding process. The Patient Care Coordinator will be responsible for managing all patient interactions preoperatively and on non\-medical issues during a patient's lifetime involvement with Artisan. As a Patient Care Coordinator, you will respond to all inbound leads, conduct proper pre\-qualification of leads, schedule consultations, respond to patient inquiries and feedback, attend consultations for continuity of the patient experience, and follow up with patients using practice CRM tools and automations. Artisan is looking for an individual who is a self\- starter with a strong commitment to excellent customer service. The ideal candidate will be someone who excels in building rapport and clearly communicating with patients via phone, messaging, and in\-person. You must be comfortable working in an environment that is constantly changing and demonstrate the ability to manage and prioritize multiple tasks. Key deliverables will include the following:  Manage inbound phone leads, online contacts, submissions, and requests for consultation.  Conduct visits for in\-person and online consultations to identify patient treatment objectives and develop a treatment plan.  Keep organized records and details regarding patient interactions and inquiries.  Greet patients in a professional, welcoming manner and assist them with their requests.  Serve as the primary consultation consultant and scheduler.  Maintain excellent communication and rapport with patients to ensure satisfaction and same\-day conversions.  Conduct routine follow\-up\/satisfaction calls with leads and patients.  Educate and inform prospects about treatments and guide their expectations to help them reach their ideal outcomes.  Provide support for reception duties if time permits.  Make outbound reminder calls for all appointments.  Collect and compile data to generate monthly reports, analyze trends, and recommend improvements.  Become familiar with all finance programs and representatives.  Responsible for maintaining and expanding current accounts and building new accounts.  Develop and maintain strong relationships with prospects and patients.  Meet daily and monthly consultation closure goals.  Execute the selling cycle in a manner that is concise, professional, ethical, and persuasive.  Schedule surgical appointments and collect deposits and payments. MINIMUM REQUIREMENTS 1. Elective health care experience with a proven track record of performance and success. 2. Computer literacy (MS Word and Excel) and experience with CRM tools and automations. 3. Excellent written and oral communication skills. 4. A self\-starter and team player who will play a key role in Artisan’s success. 5. Ability to respond to patient inquiries after hours and on weekends to provide the highest level of customer service. ON OFFER 1. Competitive base salary. 2. Incentive pay opportunity based on goal achievement. 3. Health benefits and 401k. 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WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum. GENERAL SUMMARY Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient. Job Description SKILLS & COMPETENCIES Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care. Updates and maintains all digital client records and assist in transitioning hard copy records to digital format Acts as a community resource for the patient Conduct patient scheduling, registration and eligibility verification Manage patient medical records as appropriate Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate Answer patient non-clinical questions and explains the process Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources. Ensures all appropriate patient information is in the EMR Provide positive customer service and treat all patients and staff with respect Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS) Completes next day visit chart prep Utilize reporting to help providers track, meet and exceed team goal, Other tasks needed to accomplish team's objectives/goals Job Requirements Job Requirements Educational/ Experience Requirements: High school graduate or GED License, Certification, Registration MA Certification-Preferred Required Skills and Abilities: 2+ years of experience working for a healthcare practice or hospital EMR documentation experience preferred High level of professionalism Strong critical thinking skills Strong customer centric focus/service skills Strong computer skills, including Word, Excel, and PowerPoint Strong verbal, written, presentation, and interpersonal communication skills Supervisory Responsibility: N/A Travel requirements: Travel may be required up to 25% locally. Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity Safety-Sensitive Statement: This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including for substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations. Drug Screening Requirement: As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Americans with Disabilities Act: WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application or employment process, please contact Human Resources at *********************** The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.