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Policy analyst vs workforce management analyst

The differences between policy analysts and workforce management analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a policy analyst and a workforce management analyst. Additionally, a policy analyst has an average salary of $66,359, which is higher than the $64,447 average annual salary of a workforce management analyst.

The top three skills for a policy analyst include public policy, policy analysis and policy issues. The most important skills for a workforce management analyst are call volume, powerpoint, and schedule adherence.

Policy analyst vs workforce management analyst overview

Policy AnalystWorkforce Management Analyst
Yearly salary$66,359$64,447
Hourly rate$31.90$30.98
Growth rate11%11%
Number of jobs69,173127,151
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 57%
Average age4444
Years of experience44

What does a policy analyst do?

Policy analysts are responsible for developing government policies and providing advice and briefing to senior management. These professionals work to influence both social and political decisions. They typically work in four key areas, including collecting information, analyzing policies, providing recommendations, and sharing information with government officials and the public. Additionally, they are also expected to consult with stakeholders to provide quantitative evidence supporting their policy. The rest of their time is spent on writing, reading, and analyzing information.

What does a workforce management analyst do?

A workforce management analyst's role is to oversee the workforce in a company while developing better management strategies. Their responsibilities revolve around conducting research and analysis to identify employees' needs, detect vulnerabilities in human resources, monitor staff performance and attendance, address issues and concerns, ensure schedule compliance, and coordinate with different departments within the company. A workforce management analyst may also perform clerical tasks such as producing reports, creating presentations, and arranging schedules. Moreover, it is vital to ensure that all employees adhere to the company's policies and regulations.

Policy analyst vs workforce management analyst salary

Policy analysts and workforce management analysts have different pay scales, as shown below.

Policy AnalystWorkforce Management Analyst
Average salary$66,359$64,447
Salary rangeBetween $47,000 And $92,000Between $43,000 And $95,000
Highest paying CitySeattle, WAAlbany, NY
Highest paying stateConnecticutNew York
Best paying companyAppleMeta
Best paying industryInsuranceFinance

Differences between policy analyst and workforce management analyst education

There are a few differences between a policy analyst and a workforce management analyst in terms of educational background:

Policy AnalystWorkforce Management Analyst
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 57%
Most common majorPolitical ScienceBusiness
Most common collegeNorthwestern UniversityNorthwestern University

Policy analyst vs workforce management analyst demographics

Here are the differences between policy analysts' and workforce management analysts' demographics:

Policy AnalystWorkforce Management Analyst
Average age4444
Gender ratioMale, 46.1% Female, 53.9%Male, 54.2% Female, 45.8%
Race ratioBlack or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 9.1% Asian, 12.1% White, 65.7% American Indian and Alaska Native, 0.2%Black or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 9.1% Asian, 10.1% White, 67.6% American Indian and Alaska Native, 0.2%
LGBT Percentage12%12%

Differences between policy analyst and workforce management analyst duties and responsibilities

Policy analyst example responsibilities.

  • Develop comprehensive consumer education material around the changes to behavioral health services in Medicaid manage care.
  • Manage all issues relate to high quality survey administration including training and approval/certification, performance oversight and data collection.
  • Process data using STATA statistical software to get it ready for regressions.
  • Develop research and programmatic reports create in SAS to be used for analysis.
  • Work to maintain, update, and correct SalesForce database for pertinent mailings.
  • Develop PowerPoint presentations on trends for use with legislature, law enforcement, and the public.
  • Show more

Workforce management analyst example responsibilities.

  • Manage and monitor agent performance using CMS to achieve optimal response for customer calls.
  • Direct daily departmental operations to ensure client metric requirements and internal SLA's are achieve.
  • Manage call center reports utilizing Avaya ACD, CMS, IEX and ensure accuracy and distribution compliance.
  • Manage forecasts and staffing coverage to ensure SLA's are met, attributing to awards receive based on performance.
  • Perform reviews of select teams and programs to determine whether VBA and federal policies and guidelines are effectively implement and manage.
  • Test IVR system to detect any issues, monitor real-time adherence and prepare and update various ACD reports for management.
  • Show more

Policy analyst vs workforce management analyst skills

Common policy analyst skills
  • Public Policy, 7%
  • Policy Analysis, 6%
  • Policy Issues, 6%
  • Public Health, 5%
  • Health Policy, 5%
  • PowerPoint, 4%
Common workforce management analyst skills
  • Call Volume, 9%
  • PowerPoint, 7%
  • Schedule Adherence, 5%
  • Data Analysis, 5%
  • Strong Analytical, 5%
  • SQL, 4%

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