Program director jobs in Knik-Fairview, AK

**Program Manager:** The Program Manager will lead and orchestrate multiple related projects and programs within an assigned strategic portfolio, overseeing execution from initiation to successful performance and benefits realization. This position will also manage and mentor project managers while contributing to the continued development and maturity of the enterprise program management office (ePMO). The Program Manager is responsible for building and maintaining relationships with key leaders and stakeholders to drive continuity, alignment, and collaboration within a portfolio of strategic initiatives. _Essential Job Responsibilities Include:_ **Program & Project Management** + Prioritize, plan, and manage strategic enterprise projects and programs + Ensure program strategic alignment and manage dependencies, risks, and issues through proactive mitigation, escalation, and resolution + Lead cross-functional teams and manage shared resources across projects + Track program goals, timelines, budgets, and deliverables, removing barriers to success + Lead change management activities for assigned projects and programs to drive change readiness, adoption, and business value realization + Collaborate cross-functionally with executive sponsors, department leaders, and subject matter experts to ensure successful initiative execution and alignment with strategic priorities, while adapting to evolving priorities and navigating complex situations **Governance & Reporting** + Communicate program status, risks, and dependencies to the ePMO Director and senior stakeholders to enable data-driven decision making + Provide accurate program metrics and insights to support portfolio-level reporting and executive dashboards + Drive transparency and accountability across programs through effective reporting, adherence to established governance standards, and communication practices that create clarity amid ambiguity **Leadership & Continuous Improvement** + Lead and mentor Project Managers to ensure consistent and successful project delivery, providing direction and clarity in complex or ambiguous situations + Partner with the ePMO Director to enhance and mature processes, tools, and governance standards to promote continuous improvement and operational excellence _Required Skills / Experience:_ + Bachelor's degree in Business, Finance, Information Systems, or related field + 7+ years of experience in project and/or program management + 2+ years in a leadership role with direct people management responsibility + Experience managing enterprise-wide transformation or large-scale change programs + Strong understanding of project and program management methodologies + Ability to influence and lead through collaboration and matrixed relationships + Demonstrated ability to adapt, apply sound judgement, and be solution-oriented in an evolving environment, effectively navigating ambiguity, bringing clarity to complex situations, and driving progress + Strong strategic planning, leadership, resource management, stakeholder engagement, and communication skills + Strong analytical and problem-solving capabilities with the ability to synthesize complex information for decision-makers + Demonstrated commitment to continuous improvement, identifying opportunities to enhance effectiveness, efficiency, collaboration, and outcomes _Preferred Skills/Experience:_ + Experience in the healthcare or pharmaceutical domain + PMP, PgMP, or PfMP certification highly desirable + Occasional travel may be required for onsite project or team meetings. _Based on relevant market data and other factors, the anticipated hiring range for this role is $136,600 - $155,000 annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it mos_ _t_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

Open to the general public and any current Municipal employee. This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the AMEA. DEPARTMENT: Parks and Recreation HOURS OF WORK: Hours and Schedules Vary: Monday thru Sunday; 7:00 AM to 9:00 PM LOCATION: 1600 Lidia Selkregg Ln Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work (telecommuting) per P&P 40-40. To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances. Under general supervision, plans, coordinates, organizes, supervises and evaluates the work of recreation staff providing a wide variety of recreational programs and activities to Anchorage residents at assigned recreation facilities and satellites; and performs related duties as assigned. Size and scope of assigned center and program responsibilities vary based on facility size, budget, staff supervised, participants served and number, variety and types of programs offered. Incumbents have full supervisory responsibilities for professional, support, part-time and seasonal staff assigned to the respective sites and are responsible for developing, implementing and evaluating a wide array of recreation programs to meet the recreational needs and interests of Anchorage residents who are served at the assigned sites. High school diploma, GED, or equivalent and three (3) years of experience in facilitation of a recreational program. OR Associates degree in Physical Education, Recreational Sports, or a related discipline and one (1) year of experience in facilitation of a recreational program. OR Bachelor's degree in Physical Education, Recreational Sports, or a related discipline and experience in facilitation of a recreational program. All applicants must possess and/or complete: * American Red Cross First Aid Certification (age appropriate) at time of hire. * American Red Cross Cardiopulmonary Resuscitation (CPR) age appropriate at time of hire. * Valid State of Alaska Driver's License at time of hire * Satisfactory completion of a national criminal background investigation (AS 12.62.160 and AS 12.62.400).Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants. The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-Verify Program. For more information, please go to ************************************** is a registered trademark of the U.S. Department of Homeland Security. If selected for hire, the appointment in this position will be conditional based upon a satisfactory background check. A background check encompasses criminal history, verifying education, and verifying dates of employment. If selected for hire, appointment in this position will be conditional based upon the submission of a copy of the applicant's Alaska driver's license and a current copy of his/her Department of Motor Vehicles' driving record, including a driving record from previous states if the Alaskan driver's license was first issued within one year prior to application, documenting an acceptable driving history. The processing fee(s) are the responsibility of the selected applicant. For information on acceptable driving history, please refer to the MOA Driving Conviction Guidelines.(Download PDF reader) If selected for hire, appointment in this position will be conditional based upon satisfactory completion of a national criminal background investigation (AS 12.62.160) and (AS 12.62.400). Accordingly, it will be necessary for the selected applicant to provide certain identification information and be fingerprinted. Fingerprint cards must be dated within 30 days from the date requested. The processing fee of $47.00 plus the cost of being fingerprinted (variable), is the responsibility of the selected applicant and must be accomplished before beginning work. If selected for hire, appointment in this position will be conditional based upon the submission of current American Red Cross First Aid and Cardiopulmonary Resuscitation (CPR) Certifications or the equivalent. All required certifications and licenses must remain current for the duration of employment. Military Service Interview Preference: Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration. Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual's command organization and show the name, signature, title and contact information for the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration. The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion. Application Process: Once an applicant clicks on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the ***************************** to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at **************. For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at ************** during regular business hours of Monday through Friday 8:00 a.m. to 5:00 p.m. Alaska Time. The MOA is an EO and AA Employer and complies with Title I of the ADA For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at **************.

Announcement Job Title: Electronic Service Protection Order Court (EPSOC) Program Manager Department: Traditional Tribal Court Mission: Helping Our Citizens and Community to Thrive Values: Care and love for each other, education, honesty, humor, and respect. If you're a collaborative leader passionate about justice and technology, and you're eager to modernize protection order services while making a meaningful impact in Tribal communities, this opportunity is for you! CVTC Offers: A welcoming and inclusive workplace that prioritizes each staff members' professional development, health, and overall well-being. This is a full-time, 36 hours per week position, with competitive pay and a flexible benefits package including a 401(k)-retirement plan, 15 paid holidays, accrued PTO, free training and educational opportunities, which includes opportunities to learn the Ahtna language and culture. Our environment is family-friendly, with cultural and wellness activities and opportunities for fun! Who We Are Seeking: We are seeking a collaborative and culturally responsive leader to manage the Electronic Service Protection Order Court (ESPOC) Pilot Program. The ideal candidate has experience in program management, legal processes, and technology integration, with a strong commitment to Tribal sovereignty and survivor-centered practices. This role requires skill in coordinating across courts, law enforcement, victim services, and tech teams to modernize protection order services while ensuring safety, due process, and legal compliance. Qualifications, Education & Experience: 1 - 3 years of experience is preferred. We are willing to provide training for CNV Tribal citizens. Bachelor's Degree preferred but may be substituted for three (3) years of relative experience. Excellent interpersonal, customer service, and leadership skills; including the ability to work effectively with people from diverse backgrounds; establish and maintain cooperative relationships and work successfully as a member of a team. Excellent time management, problem-solving and organizational skills, with a proven ability to meet sometimes competing deadlines. Superb verbal and written communication skills. Ability to function well under pressure in a fast-paced environment. Basic computer skills and the ability to learn new software. Certificates and Licenses: A valid Alaska Driver's license and the ability to be insured on CVTC's vehicle insurance policy is a requirement of this position. Pre-Employment Drug Screening and Background Check: This position requires you to complete and pass a pre-employment state and federal background check and drug screening as a condition of employment. Hiring Preferences: As allowed in P.L. 93-638, preference for employment will be given to Alaska Native and American Indian peoples. CVTC also applies family and local hiring preferences. Visit ***************************** and select the job link to apply. Open until filled. Contact Human Resources at ************** or ******************************* with any questions.

ProSidian is a Management And Operations Consulting Services firm that focuses on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of global professionals to complete a wide range of engagements for public and private, defense and civilian government, and non-profit organizations. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. See Link To the ProSidian website at ***************** Job Description ProSidian Seeks a Principal | Utilities Privatization Program Management and Support Services [DLA0017016] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Contract Contingent generally located across the Alaska Across The North America Region supporting the Government's oversight and administration of long-term privatized utility service contracts with Doyon Utilities, LLC (DU). ProSidian provides the technical, financial, and regulatory expertise needed to help DLA Energy and installation officials ensure that DU's performance, pricing, and operations remain efficient, reliable, cost-effective, and compliant with all contractual and regulatory requirements We seek Principal | Utilities Privatization Program Management and Support Services [DLA0017016] candidates with relevant Utilities Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Utilities Sector Clients such as DLA. This as a Contract Contingent or Contract W-2 (IRS-1099) Utilities Privatization Program Management and Support Services Functional Area / Swim Lane / Category Discipline Professional - Technical, Price, and Regulatory Support for Utilities Privatization Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Principal [Technical, Price, and Regulatory Support for Utilities Privatization] in the Utilities Industry Sector focusing on Management And Operations Solutions for clients such as Defense Logistics Agency (DLA ) | Defense Logistics Agency Energy Generally Located In Alaska and across the North America Region (Of Country/World). "Delivering smarter, compliant utility management-integrating engineering, finance, and regulation to optimize government infrastructure performance." RESPONSIBILITIES AND DUTIES - Principal | Utilities Privatization Program Management and Support Services [DLA0017016] Provide executive oversight and leadership across Fort Greely, Fort Wainwright, and JBER. Serve as primary liaison with DLA Energy, KOs, and CORs. Integrate technical, financial, and regulatory workstreams. Ensure compliance with RCA standards and FAR Part 41 utility contract requirements. Oversee quality, timeliness, and strategic alignment of all deliverables. Supervise program risk management, communications, and CPARS performance. The role(s) are located in the North America Region is at or near Alaska. Initially identified Work Site Address (Subject to Change or Working Remotely): 10480 Sijan Avenue, Suite 123 Elmendorf AFB, AK 99506-3911 Qualifications Desired Qualifications For Principal | Utilities Privatization Program Management and Support Services [DLA0017016] (DLA0017016) Candidates: Recognized subject matter expert in utilities privatization and regulatory rate cases. Demonstrated leadership in managing multi-site DoD or energy infrastructure programs. Education / Experience Requirements / Qualifications Bachelor's in Engineering, Economics, Finance, or Business (Master's preferred); 15+ years experience, 10+ in utility privatization or regulatory support; PMP preferred. Recognized subject matter expert in utilities privatization and regulatory rate cases. Demonstrated leadership in managing multi-site DoD or energy infrastructure programs. This position aligns with functional and technical requirements in the Utilities Sector and Principal Candidates principally support Utilities Privatization Program Management and Support Services Functional Area / Swim Lane / Category Disciplines. Skills Required Primarily focused on Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services initiatives and aligned with Program Support activities Utilities Privatization Program Management and Support Services Functional Area Activities. Strategic leadership, regulatory and financial analysis, communication, negotiation, program management. Competencies Required Executive decision-making, accountability, strategic foresight, ability to balance technical and financial objectives. Ancillary Details Of The Roles Acts as Program Manager ensuring uniformity across installations and leads RCA rate case coordination. Establishes Quality Management and Performance Tracking systems for all functional areas. Other Details Reports to DLA Energy KO; responsible for corporate reporting, risk oversight, and program alignment. #TechnicalCrossCuttingJobs #Utilities #Jugaad #Copitas #AskWhy #Zakat #PokaYoke #AskidaEmek Additional Information As a condition of employment, all employees must meet the requirements of their roles: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and support all business development and other efforts on behalf of ProSidian. Eight ProSidian Global Competencies Personal Effectiveness - The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results. Continuous Learning - Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive. Leadership - Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success. Client Service - Delivering responsive, high-quality solutions that address client needs, build trust, and strengthen long-term partnerships. Business Management - Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance. Business Development - Identifying, pursuing, and securing growth opportunities through strategic relationships, market insight, and innovative solutions. Technical Expertise - Applying specialized knowledge, analytical skills, and practical experience to solve complex problems with accuracy. Innovation & Knowledge Sharing (Thought Leadership) - Generating creative solutions, sharing insights, and influencing industry direction through expertise, collaboration, and continuous improvement. ------------ --------------- ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors. Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together. Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference. Willingness - to constantly learn, share, and grow and to view the world as their classroom. ------------ --------------- ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights - Your health and well-being are crucial to ProSidian. At ProSidian, we invest in our employees to help them maintain their health and achieve work-life balance. We are pleased to offer the Employee Benefits Program, designed to promote your health and personal well-being. Our growing list of benefits currently includes the following for Full-Time Employees: Competitive Compensation: The pay range is competitive and includes group health benefits, pre-tax employee benefits, and performance incentives. The company contributes a fixed dollar amount each month toward the plan chosen for medical and dental benefits, with contributions deducted on a pre-tax basis. Group Medical / Dental / Vision Health Insurance Benefits: ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans, including high-deductible health plans and PPOs. ProSidian also provides plans for both high and low vision.. 401(k) Retirement Savings Plan: The 401(k) Retirement Savings Plans allow eligible employees to save for retirement. A variety of investment options are available, along with support from a personal financial planner. The plan operates as a pre-tax Safe Harbor 401(k) Retirement Savings Plan that includes a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees can use PTO for vacations, doctor's appointments, or personal events. These benefits include 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays.. Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits. Purchasing Discounts & Savings Plans: We aim for your financial success; thus, we offer a Purchasing Discounts and Savings Plan through the Corporate Perks Benefit Program. This program provides special discounts to eligible employees on everyday purchases of products and services. Security Clearance: Due to the nature of our consulting engagements, a security clearance is necessary for engagement teams managing sensitive work in the Federal Marketplace. Security clearance is a valuable asset in your professional portfolio, enhancing your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian can offer up to $5,000 for referrals who stay employed for 90 days, based on candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting work, performance incentives are tied to each new client that employees assist in pursuing and supporting.. Flexible Spending Account: FSAs help you cover eligible out-of-pocket healthcare and dependent daycare expenses on a pre-tax basis. You estimate your expected costs for the planned year and choose to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can choose supplemental life insurance. D&D covers death or dismemberment resulting solely from an accident.. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to offer income protection during your recovery from a disability. ----------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian is an equal opportunity employer that considers qualified applicants without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected characteristics. All information is kept confidential in accordance with EEO guidelines. The company supports the Hiring Our Heroes Program and the "I Hire Military" Initiative and encourages all applicants, regardless of veteran status, to apply. Our core value, "HONOR ABOVE ALL," highlights success through integrity, pride in overcoming challenges, and striving for excellence. To apply easily, visit our career site at ****************************** or send your resume, salary expectations, and the ProSidian job title/code to ***********************. Only qualified candidates will be considered. Please structure your subject line clearly as: Application - [Job Title] - [Job Ref Code] - [Your Full Name]. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

The Program Supervisor is responsible for overseeing the implementation and coordination of a range of services supporting refugees and other eligible populations. This role provides leadership across multiple grant-funded programs, including Refugee Support Services (RSS), Refugee Cash Assistance (RCA), Refugee School Impact, Health Promotion, and TANF Cooperation grants. The Program Supervisor manages a multidisciplinary team of case managers and program specialists delivering services in education, employment, health, and family support. Key duties include supervising staff, ensuring compliance with grant requirements, monitoring service delivery, and directly supporting clients with complex needs. The Program Supervisor also builds and maintains strong partnerships with public institutions such as schools, public health departments, and employment services, ensuring timely and equitable access to community resources. Responsibilities may also include planning enrichment activities, coordinating health and wellness programming, facilitating school and employment integration, and providing administrative oversight including data tracking, outcome reporting, and grant documentation. This position requires strong leadership, case management expertise, and a commitment to trauma-informed, client-centered services. Some evening and weekend hours may be required depending on program needs ABOUT US CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all. Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field. Mission: To promote the physical, spiritual and mental welfare of persons in need in the community. This mission is achieved by: Offering charitable assistance to those in need, especially persons who are poor Developing and conducting programs to strengthen and support families and the dignity of the human spirit Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity And advocating for social justice for the common good of all ABOUT OUR PROGRAM/DEPARTMENT Refugee Assistance & Immigration Services (RAIS) provides a bridge for refugees (individuals who have had to flee their countries of origin due to the tragedies of persecution and war) and other new arrivals from their former life experiences to the new skills required for success in the United States. Through a focus on economic self- sufficiency, community integration, and a respect for unique cultures, history and traditions, RAIS creates an environment of compassion and encouragement for refugees to flourish. REQUIRED COMPETENCIES Must be able to maintain program/guest/agency confidentiality and professional boundaries while treating each individual with dignity and respect. Highly organized with keen attention to detail. Self-motivated and directed with the ability to work alone or as part of a team. Works well within a rapidly changing environment. Supports group decisions and puts group goals ahead of personal goals. Communicates openly and honestly. Deals with difficult and adverse events while maintaining professionalism. Responds appropriately in the face of tension, emotion, and resistance and seeks support from others when necessary. Demonstrated leadership, dependability, maturity, creativity, discretion, initiative, and flexibility. Ability and desire to work with a variety of people to carry out the mission and purpose of the program. Knowledge: Knowledge of working with people from different cultures. Knowledge of public benefits. Knowledge of how to navigate community resources. Skill: Excellent interpersonal skills Strong oral and written communication skills. Proficient in basic office applications such as Word, Excel, etc. Familiarity with computers, internet and experience with e-mail required. Ability to gather information and assess client situation rapidly and accurately. Ability to write clear, grammatically correct log notes, spell, and alphabetize. Ability to complete paperwork thoroughly and accurately. Ability to write grant and program reports. Ability to compile data related to grant outcomes, and complete paperwork thoroughly, accurately and timely. Ability to develop effective improvement plans as well as the aptitude to build partnerships to see those plans through to completion. Bilingual preferred. Willingness to learn. Critical thinking. Employee supervision. Discretion, flexibility, and organizational ability sufficient to fulfill position responsibility with minimum supervision. Ability to relate to other employees, program participants and the public. RESPONSIBILITIES Determine client eligibility, need, and administration of supportive services as prescribed by agency and grant regulations. Coordinate data collection, report generation and documentation for program outcomes, including required data for the Office of Refugee Resettlement (ORR). Directly supervise team of case managers, supporting their onboarding and training. Take a leadership role in direct client services for complicated cases which may include carrying a small caseload. Conduct intakes and complete needs assessments as needed. Assist enrolled clients in developing detailed plans for achieving employment and self-sufficiency Responsible for service coordination by assisting clients in implementing their plans, facilitating access, and providing linkage to community resources. Support clients in meeting their objectives, challenge them to continue to progress towards self-sufficiency. Coordinate service provision among different providers and train service providers in providing culturally informed services to clients. Coordinate interpreter and translation services. Serve as interpreter or translator or utilize interpreters or translators as appropriate. Support program management functions during absence of Program Manager or Director and cover case load in the absence of case manager. Lead, coordinate, and complete trainings per required grant guidelines. Ensure that case managers are meeting the required outcomes of respective programs and grants in a timely manner. Coordinate, teach, and develop curriculum for client activities, ensuring that activities are implemented according to the required agency and grant guidelines. Assist in crisis intervention as necessary, obtaining police, medical, psychiatric, or other emergency services for client(s), as appropriate, and applying CPR techniques when appropriate. Manage client confidentiality; handle sensitive personal information and encourage staff to maintain confidentiality amongst staff members. Complete case notes in online databases. All client documentation will be filed in the appropriate client or program file. Ensure that staff are doing so also. Keep informed of staff communications, changes in CSS and RAIS policies, procedures, and new community resource info daily. Participate in training and stay current on ongoing issues and trends affecting clients. Answer telephones courteously; log referrals. Return phone and e-mail messages in a timely manner. Other duties as assigned. QUALIFICATIONS Minimum Education Requirement: Associate's degree in social work, sociology, psychology, counseling, business, or a related field. Two (2) years of relevant experience may be substituted for the education requirement. Minimum Experience Requirement: One (1) year of experience working in health or human services required, preferably in a non-profit or state agency. A relevant combination of education and experience may be considered. WORK ENVIRONMENT Physical demands: Work is performed in a standard indoor office environment. Occasional lifting of up to 25 pounds. Frequently sitting or standing at a desk for several hours at a time. Travel: Frequent travel within Anchorage is required. Occasional travel to Wasilla office. Location: 4600 Debarr Road, Anchorage, AK.

The Alaska Small Business Development Center (SBDC) is hiring a Program Assistant Director to oversee its Alaska State Small Business Credit Initiative (SSBCI) Tribal Equity Fund program. Under the direction of the Alaska SBDC State Director, this position will manage the equity program, capitalized by the U.S. Department of Treasury through the SSBCI Tribal program. The role involves developing, deploying, and overseeing this new investment program to increase the capital available to Alaskan entrepreneurs by investing alongside private sector funds To thrive in this role, the successful applicant will have a firm grasp of small business equity investments, equity fund structure, and the ability to work within university processes to communicate and complete RFPs to secure competitive proposals for investing SSBCI Tribal allocated Equity funding within Alaska. Additionally, the applicant will have a keen awareness of financial compliance within this setting. Minimum Qualifications: ● Bachelor's degree in a relevant field and five years of progressively responsible experience or an equivalent combination of training and experience. ● Experience with familiarity with contracts, RFP processes, reading and editing legal documents/contracts ● Evidence of business and market analysis skills ● Knowledge of economic and accounting principles and practices or equity financing experience with finance/small business funding ● Knowledge/Experience with analysis and reporting of financial data Position Details: This position is located on the UAA campus in Anchorage. This is a full-time, term-funded, exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 81, based on education and experience. Applications will be reviewed on a rolling basis until a successful candidate is identified. Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified. This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion *To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: ********************************* The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. If you have any questions regarding this position, please contact Justin Hall, BEI HR Coordinator at ****************** All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business. * Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************. UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************. UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.

Program Manager - TAY Outpatient Services Reports To: Director of Outpatient Services Direct Report(s): Clinical Supervisor, Wraparound Services Supervisor, other assigned staff Classification: Exempt; Salary; Full-Time Position Summary: The Program Manager - Transitional Aged Youth (TAY) Outpatient Services provides program-level leadership and management for VOA Alaska's outpatient services serving older adolescents and young adults. The Program Manager is responsible for day-to-day operations and performance of TAY outpatient services, including access and scheduling, clinic flow, staffing coverage, and coordination across clinical and wraparound services. The Program Manager directly supervises the TAY Clinical Supervisor and the Wraparound Services Supervisor (or equivalent roles assigned to TAY services) and works through them to support and hold accountable clinical and wraparound staff. The role focuses on creating an operational approach and environment that are developmentally appropriate for young adults, monitors program metrics specific to TAY services, and ensures alignment with organizational policies and regulatory and payer requirements. Responsibilities Provide daily leadership for TAY Outpatient Services so young adults experience timely, respectful, and developmentally appropriate services that support transition to adulthood. Oversee TAY program operations, including scheduling of individual and group services, clinic flow, coordination of telehealth or hybrid services, and other logistical needs that fit the schedules and responsibilities of young adults. Work to reduce no-shows and cancellations by developing and supporting scheduling and communication approaches that fit school, work, and other commitments common for young adults. Coordinate staffing and daily coverage by working through the TAY Clinical Supervisor and Wraparound Services Supervisor, ensuring adequate coverage and continuity of care for TAY clients. Directly supervise the TAY Clinical Supervisor and Wraparound Services Supervisor, provide regular check-ins and feedback, and hold them accountable for supervision, service quality, and alignment with program expectations and the model of care. Monitor program-level metrics for TAY services, including referral sources and volume, access and wait times, attendance and no-show rates, caseload mix, engagement and completion patterns, and TAY client feedback, and use this information with the Director and clinical leaders to guide improvement. Support implementation of grants and contracts within TAY services by understanding program requirements and deliverables, helping ensure accurate data collection and reporting, and aligning program workflows and priorities with funder expectations. Ensure that youth outpatient documentation is complete, timely, and accurate and that it adheres to payer requirements, ASAM criteria, CARF standards, and other applicable regulatory expectations. Ensure that TAY outpatient operations and staff practices comply with VOA Alaska policies, documentation standards, and regulatory and payer requirements, including Medicaid and any specialized contracts or grants. Support incident reporting, safety practices, and crisis response within TAY Outpatient Services in collaboration with the TAY Clinical Supervisor, Wraparound Supervisor, and other leaders, including ensuring appropriate documentation, communication, and follow-up. Collaborate with clinical and wraparound leaders to support consistent implementation of VOA Alaska's philosophy and model of care for transitional aged youth, including engagement, motivational work, skill-building, and transition planning. Support orientation and training for TAY staff from an operational perspective and reinforce expectations related to workflows, communication, transition-focused practices, and collaboration with adult-serving systems. Serve as an operational point of contact for TAY Outpatient Services with internal departments (Medical, Admissions/Access, Billing, QA/Compliance, HR, IT, Facilities) and external partners (colleges, workforce and vocational programs, housing and supportive services, adult behavioral health providers, and other community agencies). Participate in division and organizational meetings and workgroups as assigned and help implement changes and initiatives at the TAY outpatient program level. Skills Program operations - Manages daily TAY outpatient workflows, scheduling, clinic flow, and coordination of space and telehealth or hybrid services with attention to the needs and schedules of young adults. Supervision through leaders - Directly supervises the TAY Clinical Supervisor and Wraparound Services Supervisor and works through them to support and hold accountable clinical and wraparound staff. Young adult engagement and access - Understands the unique needs, barriers, and developmental tasks of transitional aged youth and shapes access, scheduling, and engagement strategies that fit this population. Trauma-informed, developmentally appropriate practice - Supports a trauma-informed, culturally responsive, and developmentally appropriate environment for older adolescents and young adults and reinforces these expectations with supervisors and staff. Communication and coordination - Communicates effectively with staff, TAY clients and their supports, internal departments, and external partners such as colleges, employers, housing agencies, and adult behavioral health providers; coordinates across teams and systems to support smooth operations and client experience. Qualifications Education - Bachelor's degree in behavioral health, social services, health administration, or a related field is required; an equivalent combination of education and extensive relevant work experience may be considered. A master's degree in a behavioral health field is preferred but not required. Experience - Extensive experience in behavioral health, youth and young adult-serving, or healthcare programs, typically at least three years, with outpatient or community-based services strongly preferred; one to two years in a lead, supervisory, or coordination role is preferred; experience working specifically with transitional aged youth or young adults is strongly preferred. Knowledge and other requirements - Familiarity with outpatient behavioral health operations and documentation standards and a basic understanding of payer requirements such as Medicaid is preferred; knowledge of systems that frequently interact with TAY (education, workforce, housing, adult behavioral health) is helpful; ability to pass all required background checks and clearances; commitment to trauma-informed, culturally responsive, and developmentally appropriate practice; ability to work a schedule that supports young adult access, which may include some early evening hours; valid driver's license and reliable transportation. Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office areas. Interacts with staff, consultants, and outside vendors. May be subjected to interruptions throughout the workday. While performing the duties of this job the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to lift up to 25 pounds. The vision requirement includes close vision. Acknowledgement Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.

Job DescriptionSalary: $21-$23 hourly Trailside Discovery Camp is an award winning 12-week summer camp for local Alaskans ages 5-14 that offers environmental education and high adventure day programs as well as overnight trips that take campers into Alaskas wilderness. The Program Manager will create and support environmental education and outdoor recreation activities. This role will be responsible for ensuring that all Instructors at their site are properly prepared to lead fun and educational activities! In addition, they are responsible for creating and implementing new lessons and activities. Qualifications: Available for the duration of our summer season Previous experience working with kids in a formal or informal setting Formal or informal experience in youth environmental education, education, environmental sciences, or a related field Confidence in driving a 15 passenger van with a trailer Current First Aid/CPR certification (we offer a course during staff training!) Ability to work well with other managers, instructors of all ages, and campers ages 5-14 Skilled at time management and prioritizing tasks in order to facilitate the best experience possible for campers at all sites Interest in creating new programs with environmentally focused lessons, activities and games Strong interpersonal and communication skills Desire to be a part of a diverse team of managers from different life backgrounds Self-motivated and passionate about our mission of environmental stewardship Proficiency at using the Google Suite, particularly Google Drive and Sheets Committed to reflecting the values of Trailside Discovery Camp and The Alaska Center Education Fund by working towards justice, equity, and inclusion in the world of environmental activism - this includes respecting all aspects of human diversity, including race, ethnicity, national origin, religion, socioeconomic status, age, gender, disability, and sexual orientation Preferred Qualifications: Have a valid drivers license, a clean driving record, and be at least 21 years old Previous management or leadership experience Skilled at high adventures such as mountain biking, kayaking, fishing, archery, and/or canoeing Pursuing or already have a degree in environmental science, education, or related field Knowledge of Alaskan ecology and local environmental topics Essential Functions: Communicating closely with Specialist Instructors, Instructors and Assistant Instructors about programming every day Communicating with Site Manager, Logistics Manager, and Camp Director about daily camp functions Keeping supply bins stocked for Instructors daily with the items needed to successfully run activities Maintaining program binders and keeping program bins well-organized Conducting weekly supply runs to stores, the office, and the warehouse Leading a minimum of two involved lessons or activities per week for camp groups Planning and editing Week at a Glances (WAGS) which lay out weekly activities for every group of campers Working with other Program Managers to improve environmental education and high adventure program binders that include lessons, activities and games Managing camper behavior when Instructors need support Attending mandatory staff training and meetings throughout the summer Other Job Responsibilities: Program Reflecting the values of Trailside Discovery Camp and The Alaska Center by demonstrating environmental stewardship. Upholding Alaska Center Education Fund and Trailside Discovery Camp mission and cultural values by exhibiting cross cultural competency Maintaining the standards of the American Camping Association Working with all Trailside staff to provide high quality education experiences to all Trailside Discovery Camp participants Communicating via Slack with other Program Managers across sites to build program binders Preparing lesson plans and implementing environmental and adventure education programs and activities Supervising participants and staff and ensuring the safety of all staff and campers Helping to moderate all staff meetings Coordinating with the Logistics Manager, Site Manager, and Camp Director for the implementation of logistical plans and transportation schedules Maintaining and overseeing the use of supplies and program equipment Childcare Recognizing and appropriately responding to hazards and emergencies Maintaining American Camping Association standards for instructor to camper ratios Encouraging the personal and social development of children Working with staff to provide appropriate behavior modification to campers Moderating concerns between campers, parents and staff Records Reviewing WAGs with Instructors and ensuring Instructors fill out their Daily Schedules for morning check-ins Maintaining accurate records Assisting the Camp Director with registration as needed Using CampBrain to record camper check-ins and check-outs Protecting the confidentiality of the participant and staff records Supervision and Support The Program Manager reports to the Site Manager This position supports Behavior Specialists, Instructors, and Assistant Instructors Attendance Attending prep-week for staff training Leading parts of staff training Leading some staff meetings Completing the entire length of the summer as agreed upon in contract Compensation: See our wage schedule based on education and experience.

Hiring Bonus!!! Four Weeks Paid Time Off Starting First Year. Salary: DOE Please note that applicants must be located in Alaska to be eligible for an interview for this position. Summary of Job Functions: The Assistant Program Director supports the oversight and leadership of The Arc of Anchorage's Behavioral Health Services, including Adult Mental Health Residential (AMHR) programs and Outpatient Behavioral Health Treatment Services. The Assistant Program Director serves as the primary point of contact for day-to-day program operations and ensures consistent communication, service continuity, and responsiveness across all behavioral health programs. The Assistant Program Director directly supervises all Team Leads and provides operational guidance, support, and accountability to ensure program stability and service integrity. The Assistant Program Director also works closely with the Program Director to ensure all Behavioral Health programs operate in alignment with The Arc's Mission and Core Values; adhere to municipal, state, and federal regulations; and maintain compliance with Alaska Assisted Living Home regulations, AMHR licensing requirements, the 1115 Behavioral Health Waiver, Alaska State Plan services, DBH provider certification, and CARF accreditation standards. The Assistant Program Director assists the Program Director in overseeing program operations, staffing, clinical coordination, regulatory compliance, quality improvement, and service delivery across all program areas. Essential Job Functions: * Serve as the primary contact for all day-to-day operations of the Behavioral Health Services department, ensuring effective communication, continuity of services, and timely problem resolution. This includes maintaining compliance with CARF accreditation standards, state behavioral health regulations, assisted living facility licensing requirements, and other applicable federal and local laws. * Directly supervise all Team Leads, providing coaching, performance oversight, scheduling support, and operational leadership. * Assist in developing, implementing, and monitoring strategic plans, policies, procedures, and program initiatives aligned with organizational goals and regulatory requirements. * Ensures compliance with all Alaska DOH Requirements, including documentation standards, service delivery standards, quality measures, and performance improvement requirements. * Assists in developing, implementing, and monitoring strategic plans, policies, procedures, and program initiatives aligned with organizational goals and regulatory requirements. * Ensures CARF readiness through continuous quality improvement, documentation audits, policy alignment, and staff training. * Collaborates with the PD, CEO, CFO, and leadership team to prepare budgets, monitor expenditures, and manage resources across residential and outpatient program areas. * Supports the development and implementation of individualized treatment plans utilizing evidence-based and person-centered approaches. * Conducts program-wide case staffing and supervision meetings at the direction of the Program director. * Ensures therapeutic residential environments that support mental health stabilization, psychosocial development, relapse prevention, and independent living. * Oversees outpatient behavioral health services, including therapy, rehabilitation, and Medication Management * Ensures timely and accurate clinical documentation, billing, service notes, and EHR compliance. * Participate in the selection, mentoring, coaching, and supervision processes for program staff; support onboarding and ensure completion of mandatory trainings. * Serves as liaison with state agencies, hospitals, CARF surveyors, community partners, and referral sources. * Ensure smooth transitions across levels of care and effective collaboration with service providers. * Assist with implementing quality assurance systems, including internal audits, corrective actions, incident review, safety follow-up, and outcome data tracking. * Identifies service gaps and leads program innovation and expansion. * Ensure compliance with reporting requirements for critical incidents, abuse, neglect, exploitation, and self-harm. * Participate in on-call rotation. * Ensures emergency preparedness, crisis response protocols, and staff readiness. * May provide direct care as needed. * Other duties as assigned. Education and Experience: * Bachelor's Degree required in a related field such as behavioral sciences, social work, human services, special education, psychology, or another applicable discipline. * Master's Degree preferred, with an emphasis on behavioral sciences, social work, human services, special education, or a closely related field. * Relevant work experience in the behavioral health field may be considered in lieu of formal educational requirements, depending on the depth and applicability of experience. * Minimum of three (3) years of experience working with individuals experiencing severe emotional disturbance (SED), serious mental illness (SMI), or co-occurring disorders. * At least two (2) years must be in a supervisory or leadership role within a behavioral health or social services setting. * Basic computer use and experience with Microsoft Office. * Knowledge of serious mental illness and symptom management techniques, evidence-based person-centered service planning, inclusion, team dynamics, training, behavior supports, least restrictive environments, core competencies, and wrap-around services, chemical dependency recovery, and relapse prevention. * Knowledge in assessing support needs for individuals in both residential and community environments. Required Licenses, Clearances & Trainings: * Background checks as defined by licensing agencies * Current TB test/clearance * Valid driver's license and proof of insurance * Clean driving record * Required agency and state-mandated trainings Equipment Use: * Personal Vehicle * Routine use of standard office equipment such as computers, phones, photocopiers, filing cabinets and other office-related devices. Working Conditions: * Required to drive in the community with individuals served * Required to perform duties in the community * Ability to meet physical demands associated with residential program oversight. The Arc of Anchorage is an Equal Employment Opportunity Employer

Job DescriptionAssistant Community Director - Part Time | Anchorage, AK Employer: TDL Staffing Schedule: 30 hours/week (Monday-Friday, 8:00 AM - 2:00 PM) Pay: $20-$22/hour About the Role: The Assistant Community Director supports the Community Director in overseeing daily operations and ensuring the delivery of high-quality services to residents. This role involves administrative support, resident interactions, and ensuring smooth processing of applications and invoicing. Key Responsibilities: Answer phones and respond to resident inquiries Process applications and collect verifications Assist with invoicing and related administrative tasks Minimum Requirements: High School diploma or equivalency required; college degree in a related field preferred Minimum 1 year of experience in a supervisory role, preferably in Residential Property Management Experience in affordable housing programs, including LIHTC, HUD (Project Based Section 8, Section 236, PRAC, 811 PRA), USDA-Rural Development (515), HCD, HOME Funds, and Bonds Strong leadership, organizational, and communication skills Proficient in speaking, reading, and writing in English Strong computer skills (MS Office, Google Apps, property management software, email, internet) Valid Driver's License, good driving record, current motor vehicle insurance meeting State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy Ready to get started? Apply Today: Applicants never pay fees when applying with or working for TDL Staffing. Begin your application online: APPLY NOW Have questions? Call our office at (907) 433-0890. TDL Staffing is an Equal Opportunity Employer (EOE). #ANCH123

Identify different types of data that need tracking to improve business performance. Generate easy-to-interpret reports based on collected data. Work with the management team to prioritize suggested changes to each business segment. Use statistical methods to identify areas for operational improvement and make suggestions for streamlining processes. Write improved procedural manuals for all affected departments. Work with department managers to create data collection guidelines for internal use.

This individual serves as the senior program manager of grant-funded projects. This role will oversee large, integrated programs consisting of a set of interconnected component projects, and/or a group of associated, but separate, projects. Leads internal and external teams of complex programs to ensure timely, accurate and cost-effective delivery of initiatives to accomplish strategic company goals. Monitors work scope, timeline and budgets and provides feedback to project teams as needed for successful completion. Leadership position that partners with senior leadership to develop comprehensive plans to deliver solutions related to federal grants. The programs administered will encompass multiple projects and are focused on an associated set of complementary objectives within an overall mission of delivering scope of federal grants. Projects will be primarily grant funded, and as such the Director will maintain responsibility for appropriate use of programmatic funds within the parameters of the grant(s). Works with little direction. Understands the business consequences of their actions around conflicting priorities, cost management, capital efficiency, etc. Goals are generally communicated in "solution" terms. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions • Oversee groups of projects characterized by great complexity, sensitivity, and potential for organizational impacts. • Act as a resource base for peers, provide mentoring and assume a proactive role within the PMO team to prevent problems that could detract from the Company's objectives. • This role is not intended to directly manage project activities. Instead, it will lead and be responsible for the oversight of teams managing the projects directly. The position will be able to roll up all activities to provide status to senior leadership and act as liaison between project teams and the senior leadership team to facilitate requests for participation and input, and field concerns and questions. • Provide leadership in coordination and facilitation across various organizational areas to meet grants program needs - both internal and external. • Actively lead and drive key change initiatives to completion across the organization. • Provide budget data to VP, PMO needed for preparation and management of grants program applications and execution budgets. POSITION QUALIFICATIONS Competency Statement(s) • Program Management - Ability to lead and influence cross functional project teams, lay out program and project tasks and drive programs through successful completion. Ability to manage Program level budgets-this program is expected to have combined budgets of over $200 million and resources, vendor, and internal resource management for program execution. • Communication, Oral and Written - Ability to communicate effectively with others using spoken word and by writing clearly and concisely. • Analytical Skills - Ability to use critical thinking and reasoning to solve problems. • Conceptual Thinking - Ability to think in terms of abstract ideas. • Innovation - Ability to look beyond the standard solutions • Leadership - Demonstrate personal leadership in all aspects of work, leads by example and demonstrates strong personal accountability and ownership. Ability to influence others to perform their jobs effectively and to be responsible for making decisions. • Execution Discipline - A strong commitment to meeting deadlines and commitments, a good understanding of all tasks needed to complete a program and manage those initiatives effectively to meet commitments. • Working under pressure - Ability to complete assignments in stressful situations. • Negotiation Skills - Ability to reach outcomes that gain the support and acceptance of all parties. • Relationship Building - Ability to effectively build relationships with customers, community members and co-workers. MINIMUM QUALIFICATIONS Bachelor's degree in business, Engineering, Project Management, or another technical field required. Equivalent education, experience and training may be substituted for the degree requirement plus (10) years of relevant experience. Equivalent functional experience may be considered. Any combination of relevant education, experience, and training may be considered as a substitution for the experience requirement. Demonstrated proficiency working with Microsoft Office Suite, to include Word, Excel, Access, Outlook, and PowerPoint. Preferred: Current PMP or PgMP certification or ability to gain certification within first year of hire. Preferred: Project experience managing telecommunications field/construction support with progressively responsible business level planning or operations experience demonstrating proficiency in design, implementation, and program management. Experience with subsea fiber optic cable systems a plus.

ProSidian is a Management And Operations Consulting Services firm that focuses on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of global professionals to complete a wide range of engagements for public and private, defense and civilian government, and non-profit organizations. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. See Link To the ProSidian website at ***************** Job Description ProSidian Seeks a Principal | Utilities Privatization Program Management and Support Services [DLA0017016] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Contract Contingent generally located across the Alaska Across The North America Region supporting the Government's oversight and administration of long-term privatized utility service contracts with Doyon Utilities, LLC (DU). ProSidian provides the technical, financial, and regulatory expertise needed to help DLA Energy and installation officials ensure that DU's performance, pricing, and operations remain efficient, reliable, cost-effective, and compliant with all contractual and regulatory requirements We seek Principal | Utilities Privatization Program Management and Support Services [DLA0017016] candidates with relevant Utilities Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Utilities Sector Clients such as DLA. This as a Contract Contingent or Contract W-2 (IRS-1099) Utilities Privatization Program Management and Support Services Functional Area / Swim Lane / Category Discipline Professional - Technical, Price, and Regulatory Support for Utilities Privatization Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Principal [Technical, Price, and Regulatory Support for Utilities Privatization] in the Utilities Industry Sector focusing on Management And Operations Solutions for clients such as Defense Logistics Agency (DLA ) | Defense Logistics Agency Energy Generally Located In Alaska and across the North America Region (Of Country/World). "Delivering smarter, compliant utility management-integrating engineering, finance, and regulation to optimize government infrastructure performance." RESPONSIBILITIES AND DUTIES - Principal | Utilities Privatization Program Management and Support Services [DLA0017016] Provide executive oversight and leadership across Fort Greely, Fort Wainwright, and JBER. Serve as primary liaison with DLA Energy, KOs, and CORs. Integrate technical, financial, and regulatory workstreams. Ensure compliance with RCA standards and FAR Part 41 utility contract requirements. Oversee quality, timeliness, and strategic alignment of all deliverables. Supervise program risk management, communications, and CPARS performance. The role(s) are located in the North America Region is at or near Alaska. Initially identified Work Site Address (Subject to Change or Working Remotely): 10480 Sijan Avenue, Suite 123 Elmendorf AFB, AK 99506-3911 Qualifications Desired Qualifications For Principal | Utilities Privatization Program Management and Support Services [DLA0017016] (DLA0017016) Candidates: Recognized subject matter expert in utilities privatization and regulatory rate cases. Demonstrated leadership in managing multi-site DoD or energy infrastructure programs. Education / Experience Requirements / Qualifications Bachelor's in Engineering, Economics, Finance, or Business (Master's preferred); 15+ years experience, 10+ in utility privatization or regulatory support; PMP preferred. Recognized subject matter expert in utilities privatization and regulatory rate cases. Demonstrated leadership in managing multi-site DoD or energy infrastructure programs. This position aligns with functional and technical requirements in the Utilities Sector and Principal Candidates principally support Utilities Privatization Program Management and Support Services Functional Area / Swim Lane / Category Disciplines. Skills Required Primarily focused on Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services initiatives and aligned with Program Support activities Utilities Privatization Program Management and Support Services Functional Area Activities. Strategic leadership, regulatory and financial analysis, communication, negotiation, program management. Competencies Required Executive decision-making, accountability, strategic foresight, ability to balance technical and financial objectives. Ancillary Details Of The Roles Acts as Program Manager ensuring uniformity across installations and leads RCA rate case coordination. Establishes Quality Management and Performance Tracking systems for all functional areas. Other Details Reports to DLA Energy KO; responsible for corporate reporting, risk oversight, and program alignment. #TechnicalCrossCuttingJobs #Utilities #Jugaad #Copitas #AskWhy #Zakat #PokaYoke #AskidaEmek Additional Information As a condition of employment, all employees must meet the requirements of their roles: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and support all business development and other efforts on behalf of ProSidian. Eight ProSidian Global Competencies Personal Effectiveness - The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results. Continuous Learning - Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive. Leadership - Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success. Client Service - Delivering responsive, high-quality solutions that address client needs, build trust, and strengthen long-term partnerships. Business Management - Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance. Business Development - Identifying, pursuing, and securing growth opportunities through strategic relationships, market insight, and innovative solutions. Technical Expertise - Applying specialized knowledge, analytical skills, and practical experience to solve complex problems with accuracy. Innovation & Knowledge Sharing (Thought Leadership) - Generating creative solutions, sharing insights, and influencing industry direction through expertise, collaboration, and continuous improvement. ------------ --------------- ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors. Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together. Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference. Willingness - to constantly learn, share, and grow and to view the world as their classroom. ------------ --------------- ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights - Your health and well-being are crucial to ProSidian. At ProSidian, we invest in our employees to help them maintain their health and achieve work-life balance. We are pleased to offer the Employee Benefits Program, designed to promote your health and personal well-being. Our growing list of benefits currently includes the following for Full-Time Employees: Competitive Compensation: The pay range is competitive and includes group health benefits, pre-tax employee benefits, and performance incentives. The company contributes a fixed dollar amount each month toward the plan chosen for medical and dental benefits, with contributions deducted on a pre-tax basis. Group Medical / Dental / Vision Health Insurance Benefits: ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans, including high-deductible health plans and PPOs. ProSidian also provides plans for both high and low vision.. 401(k) Retirement Savings Plan: The 401(k) Retirement Savings Plans allow eligible employees to save for retirement. A variety of investment options are available, along with support from a personal financial planner. The plan operates as a pre-tax Safe Harbor 401(k) Retirement Savings Plan that includes a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees can use PTO for vacations, doctor's appointments, or personal events. These benefits include 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays.. Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits. Purchasing Discounts & Savings Plans: We aim for your financial success; thus, we offer a Purchasing Discounts and Savings Plan through the Corporate Perks Benefit Program. This program provides special discounts to eligible employees on everyday purchases of products and services. Security Clearance: Due to the nature of our consulting engagements, a security clearance is necessary for engagement teams managing sensitive work in the Federal Marketplace. Security clearance is a valuable asset in your professional portfolio, enhancing your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian can offer up to $5,000 for referrals who stay employed for 90 days, based on candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting work, performance incentives are tied to each new client that employees assist in pursuing and supporting.. Flexible Spending Account: FSAs help you cover eligible out-of-pocket healthcare and dependent daycare expenses on a pre-tax basis. You estimate your expected costs for the planned year and choose to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can choose supplemental life insurance. D&D covers death or dismemberment resulting solely from an accident.. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to offer income protection during your recovery from a disability. ----------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian is an equal opportunity employer that considers qualified applicants without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected characteristics. All information is kept confidential in accordance with EEO guidelines. The company supports the Hiring Our Heroes Program and the "I Hire Military" Initiative and encourages all applicants, regardless of veteran status, to apply. Our core value, "HONOR ABOVE ALL," highlights success through integrity, pride in overcoming challenges, and striving for excellence. To apply easily, visit our career site at ****************************** or send your resume, salary expectations, and the ProSidian job title/code to ***********************. Only qualified candidates will be considered. Please structure your subject line clearly as: Application - [Job Title] - [Job Ref Code] - [Your Full Name]. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

Program Manager - School-Based Services Reports To: Director of Community-Based Services Direct Report(s): Clinical Supervisor(s), interns, other assigned staff Classification: Exempt; Salary; Full-Time Position Summary The Program Manager - School-Based Services provides program-level leadership and management for VOA Alaska's behavioral health and support services delivered in school settings. The Program Manager is responsible for the day-to-day operations and performance of School-Based Services, including coordination with schools and districts, staff deployment, access and scheduling, and overall program logistics. The Program Manager directly supervises designated supervisory roles and works through them to support and hold accountable school-based staff. The Program Manager monitors key program metrics, supports implementation of VOA Alaska's philosophy and model of care in school settings, and ensures that school-based operations and practices align with organizational policies and regulatory, payer, and contract requirements. Responsibilities Provide daily leadership for School-Based Services so students, families, and school partners experience responsive, well-coordinated support and clear communication. Oversee school-based program operations, including staff deployment across schools, scheduling of individual and group services during the school day, and coordination with school calendars, bell schedules, and school events. Work to reduce barriers to engagement, such as scheduling conflicts, communication gaps, and school-day constraints, and support approaches that increase access, participation, and sustained involvement of students and families. Work closely with the Anchorage School District and individual principals, assistant principals, and school staff to manage referrals, clarify roles and expectations, address communication challenges, and support strong, collaborative school relationships. Coordinate staffing and daily coverage by working with Clinical Supervisors to ensure school sites have adequate coverage to meet service and safety expectations. Directly supervise assigned supervisors, provide regular check-ins and feedback, and hold them accountable for staff supervision, service quality, and implementation of expectations within their teams. Monitor program-level metrics such as referral sources and volume, school and family engagement, service intensity and duration, attendance at sessions and groups, completion patterns, utilization, and feedback from students, caregivers, and school partners, and use this information with the Director and clinical leaders to guide improvement. Support implementation of grants and contracts within School-Based Services by understanding program requirements and deliverables, helping ensure accurate data collection and reporting, and aligning school-based workflows with funder expectations. Ensure that school-based documentation is complete, timely, and accurate and adheres to payer requirements, ASAM criteria when applicable, CARF standards, school district expectations, and other regulatory or contractual requirements. Ensure that school-based operations and staff practices comply with VOA Alaska policies and procedures, documentation standards, and regulatory and payer expectations, including Medicaid and education- or grant-related requirements. Support incident reporting, safety practices, and crisis response within School-Based Services in collaboration with supervisors and other leaders, including ensuring appropriate documentation, communication with schools and families, and follow-up. Collaborate with clinical and school-based leaders to support consistent implementation of VOA Alaska's philosophy and model of care in school settings, including trauma-informed, culturally responsive, and developmentally appropriate approaches. Support program-level orientation and training from an operational perspective and reinforce expectations related to workflow, communication with school staff and families, documentation, and collaboration. Serve as an operational point of contact for School-Based Services with internal departments (Community-Based Services, Outpatient, Residential, Medical and psychiatric providers, Admissions/Access, Billing, QA/Compliance, HR, IT, Operations/Facilities) and with external partners such as schools, districts, and other youth-serving organizations. Participate in division and organizational meetings and workgroups as assigned and help implement changes and initiatives at the School-Based Services program level. Skills Program operations - Manages daily School-Based Services workflows, including staff deployment across schools, scheduling within school calendars and bell schedules, and coordination of logistics at school sites. Supervision through leaders - Directly supervises school-based supervisory staff (for example, Clinical Supervisor, School-Based Family/Wraparound Supervisor) and works through them to support and hold accountable school-based staff. School and family engagement - Understands the dynamics of working in school environments and with families and helps shape access, communication, and engagement strategies that work for students, caregivers, and school staff. Trauma-informed, culturally responsive practice - Supports a trauma-informed, culturally responsive, and developmentally appropriate approach in school-based services and reinforces these expectations with supervisors and staff. Communication and coordination - Communicates effectively with staff, students and families, school personnel, internal departments, and community partners and coordinates across teams and systems to support smooth operations and strong school relationships. Qualifications Education - Bachelor's degree in behavioral health, social services, education, health administration, or a related field is required; an equivalent combination of education and extensive relevant work experience may be considered. A master's degree in a behavioral health or related field is preferred but not required. Experience - Extensive experience in behavioral health, education, youth- and family-serving, or healthcare programs, typically at least three years, with school-based, community-based, or family-focused services strongly preferred; one to two years in a lead, supervisory, or coordination role is preferred. Knowledge and other requirements - Familiarity with school- and community-based behavioral health operations, documentation standards, and basic payer, grant, and contract requirements (including Medicaid, ASAM, and CARF where applicable, and school district expectations) is preferred; ability to pass all required background checks and clearances; commitment to trauma-informed and culturally responsive practice; ability to work a schedule that supports school-based operations, which may include some early mornings and early evenings; valid driver's license and reliable transportation. Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office areas. Interacts with staff, consultants, and outside vendors. May be subjected to interruptions throughout the workday. While performing the duties of this job the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to lift up to 25 pounds. The vision requirement includes close vision. Acknowledgement Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.

Hiring Bonus!!! Four Weeks Paid Time Off Starting First Year. Salary: DOE Please note that applicants must be located in Alaska to be eligible for an interview for this position. Summary of Job Functions: The Assistant Program Director supports the oversight and leadership of The Arc of Anchorage's Behavioral Health Services, including Adult Mental Health Residential (AMHR) programs and Outpatient Behavioral Health Treatment Services. The Assistant Program Director serves as the primary point of contact for day-to-day program operations and ensures consistent communication, service continuity, and responsiveness across all behavioral health programs. The Assistant Program Director directly supervises all Team Leads and provides operational guidance, support, and accountability to ensure program stability and service integrity. The Assistant Program Director also works closely with the Program Director to ensure all Behavioral Health programs operate in alignment with The Arc's Mission and Core Values; adhere to municipal, state, and federal regulations; and maintain compliance with Alaska Assisted Living Home regulations, AMHR licensing requirements, the 1115 Behavioral Health Waiver, Alaska State Plan services, DBH provider certification, and CARF accreditation standards. The Assistant Program Director assists the Program Director in overseeing program operations, staffing, clinical coordination, regulatory compliance, quality improvement, and service delivery across all program areas. Essential Job Functions: Serve as the primary contact for all day-to-day operations of the Behavioral Health Services department, ensuring effective communication, continuity of services, and timely problem resolution. This includes maintaining compliance with CARF accreditation standards, state behavioral health regulations, assisted living facility licensing requirements, and other applicable federal and local laws. Directly supervise all Team Leads, providing coaching, performance oversight, scheduling support, and operational leadership. Assist in developing, implementing, and monitoring strategic plans, policies, procedures, and program initiatives aligned with organizational goals and regulatory requirements. Ensures compliance with all Alaska DOH Requirements, including documentation standards, service delivery standards, quality measures, and performance improvement requirements. Assists in developing, implementing, and monitoring strategic plans, policies, procedures, and program initiatives aligned with organizational goals and regulatory requirements. Ensures CARF readiness through continuous quality improvement, documentation audits, policy alignment, and staff training. Collaborates with the PD, CEO, CFO, and leadership team to prepare budgets, monitor expenditures, and manage resources across residential and outpatient program areas. Supports the development and implementation of individualized treatment plans utilizing evidence-based and person-centered approaches. Conducts program-wide case staffing and supervision meetings at the direction of the Program director. Ensures therapeutic residential environments that support mental health stabilization, psychosocial development, relapse prevention, and independent living. Oversees outpatient behavioral health services, including therapy, rehabilitation, and Medication Management Ensures timely and accurate clinical documentation, billing, service notes, and EHR compliance. Participate in the selection, mentoring, coaching, and supervision processes for program staff; support onboarding and ensure completion of mandatory trainings. Serves as liaison with state agencies, hospitals, CARF surveyors, community partners, and referral sources. Ensure smooth transitions across levels of care and effective collaboration with service providers. Assist with implementing quality assurance systems, including internal audits, corrective actions, incident review, safety follow-up, and outcome data tracking. Identifies service gaps and leads program innovation and expansion. Ensure compliance with reporting requirements for critical incidents, abuse, neglect, exploitation, and self-harm. Participate in on-call rotation. Ensures emergency preparedness, crisis response protocols, and staff readiness. May provide direct care as needed. Other duties as assigned. Education and Experience: Bachelor's Degree required in a related field such as behavioral sciences, social work, human services, special education, psychology, or another applicable discipline. Master's Degree preferred, with an emphasis on behavioral sciences, social work, human services, special education, or a closely related field. Relevant work experience in the behavioral health field may be considered in lieu of formal educational requirements, depending on the depth and applicability of experience. Minimum of three (3) years of experience working with individuals experiencing severe emotional disturbance (SED), serious mental illness (SMI), or co-occurring disorders. At least two (2) years must be in a supervisory or leadership role within a behavioral health or social services setting. Basic computer use and experience with Microsoft Office. Knowledge of serious mental illness and symptom management techniques, evidence-based person-centered service planning, inclusion, team dynamics, training, behavior supports, least restrictive environments, core competencies, and wrap-around services, chemical dependency recovery, and relapse prevention. Knowledge in assessing support needs for individuals in both residential and community environments. Required Licenses, Clearances & Trainings: Background checks as defined by licensing agencies Current TB test/clearance Valid driver's license and proof of insurance Clean driving record Required agency and state-mandated trainings Equipment Use: Personal Vehicle Routine use of standard office equipment such as computers, phones, photocopiers, filing cabinets and other office-related devices. Working Conditions: Required to drive in the community with individuals served Required to perform duties in the community Ability to meet physical demands associated with residential program oversight. The Arc of Anchorage is an Equal Employment Opportunity Employer

Job Description The Case Management Program Manager leads a team of case managers who work with clients experiencing homelessness, ensuring services are delivered in a trauma-responsive manner and connecting clients to resources that empower them toward permanent stability. Depending on the individualized needs of each client, some may have a behavioral health clinician leading their care team, while others may only receive housing placement services. The Case Management Program Manager provides guidance on available resources, including employment, healthcare, disability, and housing. ABOUT US CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all. Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field. Mission: To promote the physical, spiritual and mental welfare of persons in need in the community. This mission is achieved by: Offering charitable assistance to those in need, especially persons who are poor Developing and conducting programs to strengthen and support families and the dignity of the human spirit Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity And advocating for social justice for the common good of all REQUIRED COMPETENCIES Accountability: Takes ownership for delivering on commitments; owns mistakes and uses them as opportunities for learning and development; openly discusses his/her actions and their consequences both good and bad; has an ability to identify strengths and developmental opportunities and leverages insight to adjust to improve their effectiveness; courage to have difficult conversations. Adapting to Change: Accepts and adapts to change in a professionally appropriate and thoughtful manner. Is willing to offer a different perspective or approach and yet knows when and how to stand down graciously and accept a well-thought-out decision. Embraces change. Confidentiality: Maintains the highest level of confidentiality regarding CSS's records and information. Appropriately uses internal confidential information for business purposes only. Communicating Effectively: Shares information. Listens and involves others. Clearly conveys ideas in a manner that engages others and helps them understand and retain the message. Cultural Competence: Demonstrates cultural competence and sensitivity with diverse groups across lines of race, ethnicity, religion, gender, socio-economic group, sexual orientation, and other identifiers. Decision Making/Judgment: Approaches problems and decisions methodically and objectively; involves others as needed; uses sound judgment in making decisions and understanding the impact to themselves, customers, their team, and the organization; conducts the appropriate analysis to identify the symptoms and root cause of issues; makes timely decisions. Delivering High Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work to ensure quality and accuracy. Considers impact of work to others and takes steps to mitigate. Results Orientation: Is focused on outcomes and accomplishments; follows through on commitments; can be counted upon to successfully execute on goals; motivated by achievement and a need for closure; has an attention to detail and is both efficient and effective in achieving a high level of measurable outcomes; persists in achieving goals despite obstacles. Teamwork: Interacts with people effectively. Encourages and respects the input of all team members. Communicates openly and honestly. Cooperates within the team and across the agency. Stress Tolerance: Displays emotional resilience. Deals with difficult and adverse events while maintaining professionalism and caring. Responds appropriately in the face of tension, emotion, and resistance. Seeks support from others when necessary and uses appropriate coping techniques. Empathy: Provides empathy towards clients who are receiving services. Focuses on individualizing care based on people's needs. Provides nonjudgmental services. Knowledge: Knowledge of Intensive Case Management Models. Knowledge of the Principles of Case Management. Knowledge of Motivational Interviewing. Knowledge about common behavioral health symptoms and ways to support clients experiencing behavioral health symptoms. Knowledge of Trauma Informed Care. Knowledge of federal, state, and local regulations pertaining to housing and homelessness. Knowledge of Housing First Model and Harm Reduction. Knowledge of low barrier service delivery principles. Knowledge of local resources including public benefits. Fully proficient in Microsoft Office Suite. RESPONSIBILITIES Provide leadership, support, and supervision to the Case Management team, ensuring they deliver high-quality, trauma-informed, and client-centered care. Collaborate with mental health clinicians to guide the implementation of individualized care plans, ensuring alignment with best practices and agency standards. Oversee the scheduling, intake coordination, and case management workflow, ensuring efficient and effective service delivery. Responsible for maintaining participant records under HIPAA and record compliance guidelines. Responsible for completing clinical documentation in compliance with state and federal regulations, the 1115 waiver and agency policy. Conduct regular case reviews and supervise documentation to maintain accuracy, compliance, and consistency in record-keeping. Ensure accurate and timely data entry in Apricot and Intacct. Mentor and train Case Managers on crisis intervention techniques, de-escalation methods, and emergency response protocols to ensure staff and client safety. Support professional development by organizing training sessions on evidence-based practices such as Motivational Interviewing. Foster partnerships with community service providers, advocating for clients and enhancing the resource network for housing, healthcare, employment, and other essential services. Lead program improvement initiatives, gathering data on service outcomes and providing feedback to inform strategic decisions. Facilitate interdisciplinary team meetings to discuss complex cases, promote collaborative problem-solving, and ensure comprehensive client support. Manage the onboarding and training process for new Case Managers, providing guidance, support, and ongoing supervision to ensure a smooth integration into the team. Manage productivity standards of staff, ensuring that staff are meeting or exceeding expectations for client services. Monitor caseload distribution and address any workload imbalances, adapting strategies as needed to optimize service delivery. Represent the case management team in agency-wide meetings; contribute to organizational planning and policy development. Support program evaluation efforts and champion changes that improve client services and agency operations. Stay up-to-date on housing regulations, behavioral health trends, and community resources, disseminating critical information to the team and adjusting practices as necessary. Ensure continuity of service during staff vacancies by carrying a small caseload as necessary. Performs other duties as assigned. QUALIFICATIONS Minimum Education Qualification: Bachelor's degree in a health or human services field. Four (4) years of experience may be substituted for required experience. Minimum Experience Qualification: Two (2) years of experience working with vulnerable adults. One (1) year of supervisory experience required. A relevant combination of education and experience may be considered. WORK ENVIRONMENT Work environment: The work environment is located within a shelter that serves people experiencing homelessness and is generally performed within a shared indoor office space. Case Managers can also expect to do outreach and case management in shelters and agencies throughout the community, in housing obtained for clients or public settings for unhoused clients, such as libraries and dining areas. Physical demands: Occasional lifting of up to 25 pounds. Frequently sitting or standing at a desk for several hours at a time. Driving is required. Travel: Travel out of Alaska is rare. Travel within Anchorage is required.

ANSEP is seeking an Assistant Director to help develop and support our K-8 programs at University of Alaska Anchorage and throughout Alaska. ANSEP K-8 offers a multi day residential STEM program on the University of Alaska Anchorage's campus that supports 6-8th grade students who are working towards pursuing education in the science fields. We also offer a 5th grade program called STEM Ready. The Assistant Director will work collaboratively with the K-8 Director, STEM Program Manager and Student Success Liaisons in the planning and implementation of various STEM programs at Middle School Academy. Individuals should have a background in education OR instruction of K-8th grade students OR experience in administration. This role also involves program promotion, student support services, data analysis, and coordination of various aspects related to overall success within the ANSEP K-8 programs to include residential, transportation, activities, staff training and management, district coordination, etc. To excel in this position, the candidate should possess strong interpersonal and communication skills, as they will be working with middle school age students, district personnel, and managing staff. They should have a deep understanding of Next Generation Science Standards, 21st Century Science skills, Alaska state science standards 6-8, University of Alaska policies, and FERPA regulation. The candidate should be capable of creating promotional materials and engaging in outreach activities to promote ANSEP components effectively, have excellent organizational skills, the ability to handle student student, staff issues, and the capacity to analyze data to plan strategically. The candidate should also be a responsible employee under Title IX and stay current with annual training. Minimum Qualifications: Bachelor's degree in related field and five years relevant experience, or an equivalent combination of training and experience. Master's degree preferred. Position Details: This position is located on the UAA campus in Anchorage. This is a full-time, term-funded, exempt (salary/non hourly) staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 80, based on education and experience. Applications will be reviewed on a rolling basis until a successful candidate is identified. Please attach a resume, cover letter, and the names and contact information for three (3) professional references with your application. This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion. This position may require driving an ANSEP vehicle. A valid AK driver's license and clean driving record in compliance with UA Safe Driving Criteria is required. Must be 18 years or older to apply and 21 years or older to drive. Must be able to lift or move 25 to 50lbs with or without reasonable accommodation. *To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: ********************************* The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. If you have any questions regarding this position, please contact Cate Weist, ANSEP HR Manager at ******************. All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business. * Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************. UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************. UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.

Identify different types of data that need tracking to improve business performance. Generate easy-to-interpret reports based on collected data. Work with the management team to prioritize suggested changes to each business segment. Use statistical methods to identify areas for operational improvement and make suggestions for streamlining processes. Write improved procedural manuals for all affected departments. Work with department managers to create data collection guidelines for internal use.

Job DescriptionHiring Bonus!!! Four Weeks Paid Time Off Starting First Year. Salary: DOE Please note that applicants must be located in Alaska to be eligible for an interview for this position. Summary of Job Functions: The Assistant Program Director supports the oversight and leadership of The Arc of Anchorage's Behavioral Health Services, including Adult Mental Health Residential (AMHR) programs and Outpatient Behavioral Health Treatment Services. The Assistant Program Director serves as the primary point of contact for day-to-day program operations and ensures consistent communication, service continuity, and responsiveness across all behavioral health programs. The Assistant Program Director directly supervises all Team Leads and provides operational guidance, support, and accountability to ensure program stability and service integrity. The Assistant Program Director also works closely with the Program Director to ensure all Behavioral Health programs operate in alignment with The Arc's Mission and Core Values; adhere to municipal, state, and federal regulations; and maintain compliance with Alaska Assisted Living Home regulations, AMHR licensing requirements, the 1115 Behavioral Health Waiver, Alaska State Plan services, DBH provider certification, and CARF accreditation standards. The Assistant Program Director assists the Program Director in overseeing program operations, staffing, clinical coordination, regulatory compliance, quality improvement, and service delivery across all program areas. Essential Job Functions: Serve as the primary contact for all day-to-day operations of the Behavioral Health Services department, ensuring effective communication, continuity of services, and timely problem resolution. This includes maintaining compliance with CARF accreditation standards, state behavioral health regulations, assisted living facility licensing requirements, and other applicable federal and local laws. Directly supervise all Team Leads, providing coaching, performance oversight, scheduling support, and operational leadership. Assist in developing, implementing, and monitoring strategic plans, policies, procedures, and program initiatives aligned with organizational goals and regulatory requirements. Ensures compliance with all Alaska DOH Requirements, including documentation standards, service delivery standards, quality measures, and performance improvement requirements. Assists in developing, implementing, and monitoring strategic plans, policies, procedures, and program initiatives aligned with organizational goals and regulatory requirements. Ensures CARF readiness through continuous quality improvement, documentation audits, policy alignment, and staff training. Collaborates with the PD, CEO, CFO, and leadership team to prepare budgets, monitor expenditures, and manage resources across residential and outpatient program areas. Supports the development and implementation of individualized treatment plans utilizing evidence-based and person-centered approaches. Conducts program-wide case staffing and supervision meetings at the direction of the Program director. Ensures therapeutic residential environments that support mental health stabilization, psychosocial development, relapse prevention, and independent living. Oversees outpatient behavioral health services, including therapy, rehabilitation, and Medication Management Ensures timely and accurate clinical documentation, billing, service notes, and EHR compliance. Participate in the selection, mentoring, coaching, and supervision processes for program staff; support onboarding and ensure completion of mandatory trainings. Serves as liaison with state agencies, hospitals, CARF surveyors, community partners, and referral sources. Ensure smooth transitions across levels of care and effective collaboration with service providers. Assist with implementing quality assurance systems, including internal audits, corrective actions, incident review, safety follow-up, and outcome data tracking. Identifies service gaps and leads program innovation and expansion. Ensure compliance with reporting requirements for critical incidents, abuse, neglect, exploitation, and self-harm. Participate in on-call rotation. Ensures emergency preparedness, crisis response protocols, and staff readiness. May provide direct care as needed. Other duties as assigned. Education and Experience: Bachelor's Degree required in a related field such as behavioral sciences, social work, human services, special education, psychology, or another applicable discipline. Master's Degree preferred, with an emphasis on behavioral sciences, social work, human services, special education, or a closely related field. Relevant work experience in the behavioral health field may be considered in lieu of formal educational requirements, depending on the depth and applicability of experience. Minimum of three (3) years of experience working with individuals experiencing severe emotional disturbance (SED), serious mental illness (SMI), or co-occurring disorders. At least two (2) years must be in a supervisory or leadership role within a behavioral health or social services setting. Basic computer use and experience with Microsoft Office. Knowledge of serious mental illness and symptom management techniques, evidence-based person-centered service planning, inclusion, team dynamics, training, behavior supports, least restrictive environments, core competencies, and wrap-around services, chemical dependency recovery, and relapse prevention. Knowledge in assessing support needs for individuals in both residential and community environments. Required Licenses, Clearances & Trainings: Background checks as defined by licensing agencies Current TB test/clearance Valid driver's license and proof of insurance Clean driving record Required agency and state-mandated trainings Equipment Use: Personal Vehicle Routine use of standard office equipment such as computers, phones, photocopiers, filing cabinets and other office-related devices. Working Conditions: Required to drive in the community with individuals served Required to perform duties in the community Ability to meet physical demands associated with residential program oversight. The Arc of Anchorage is an Equal Employment Opportunity Employer