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The differences between provider relations specialists and center specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a provider relations specialist and a center specialist. Additionally, a provider relations specialist has an average salary of $44,403, which is higher than the $33,648 average annual salary of a center specialist.
The top three skills for a provider relations specialist include provider relations, medicaid and health plan. The most important skills for a center specialist are patients, customer service, and necessary paperwork.
| Provider Relations Specialist | Center Specialist | |
| Yearly salary | $44,403 | $33,648 |
| Hourly rate | $21.35 | $16.18 |
| Growth rate | -4% | -4% |
| Number of jobs | 70,700 | 226,751 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 47% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Provider relations specialists are professionals who work for insurance companies as the primary contact for health care providers such as clinics and hospitals. These specialists are required to provide answers about service contracts and billing procedures to health care providers. They must handle the documents of patients to ensure that proper paperwork has been filed for coverage while developing communications with providers about any policy changes. Provider relations specialists must also travel to different health care organizations to provide training to their staff on insurance policies and procedures.
A call center specialist is an individual who interacts with customers over the phone to ensure smooth transactions and answer customer queries. Call center specialists provide customer service through the phone and handle complaints under the company's guidance and with professionalism and courtesy. They must verify the information for incoming orders and enter them into the database with accuracy. Call center specialists should maintain the call center database and must regularly update the contact log. They must also report malfunctioning equipment and software to their supervisors.
Provider relations specialists and center specialists have different pay scales, as shown below.
| Provider Relations Specialist | Center Specialist | |
| Average salary | $44,403 | $33,648 |
| Salary range | Between $30,000 And $65,000 | Between $24,000 And $46,000 |
| Highest paying City | - | Boston, MA |
| Highest paying state | - | New Hampshire |
| Best paying company | - | BP America Inc |
| Best paying industry | - | Finance |
There are a few differences between a provider relations specialist and a center specialist in terms of educational background:
| Provider Relations Specialist | Center Specialist | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 47% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between provider relations specialists' and center specialists' demographics:
| Provider Relations Specialist | Center Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 22.0% Female, 78.0% | Male, 46.4% Female, 53.6% |
| Race ratio | Black or African American, 11.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 7.3% White, 53.9% American Indian and Alaska Native, 0.7% | Black or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 20.0% Asian, 7.1% White, 55.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |