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Provider relations specialist vs credentialing specialist

The differences between provider relations specialists and credentialing specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a provider relations specialist, becoming a credentialing specialist takes usually requires 1-2 years. Additionally, a provider relations specialist has an average salary of $44,403, which is higher than the $40,899 average annual salary of a credentialing specialist.

The top three skills for a provider relations specialist include provider relations, medicaid and health plan. The most important skills for a credentialing specialist are patients, customer service, and data entry.

Provider relations specialist vs credentialing specialist overview

Provider Relations SpecialistCredentialing Specialist
Yearly salary$44,403$40,899
Hourly rate$21.35$19.66
Growth rate-4%-8%
Number of jobs70,70068,021
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 47%
Average age4049
Years of experience122

What does a provider relations specialist do?

Provider relations specialists are professionals who work for insurance companies as the primary contact for health care providers such as clinics and hospitals. These specialists are required to provide answers about service contracts and billing procedures to health care providers. They must handle the documents of patients to ensure that proper paperwork has been filed for coverage while developing communications with providers about any policy changes. Provider relations specialists must also travel to different health care organizations to provide training to their staff on insurance policies and procedures.

What does a credentialing specialist do?

Credentialing specialists are employed by healthcare organizations, primarily to make sure that medical personnel and health facilities maintain compliance with regulations. They keep a record of the medical practitioner's credentials and make sure that their licenses are updated and issued legally for their specialty. They have to inform the medical staff of the upcoming renewal dates of their license and advise them on how to keep their credentials updated. Potential new employees are also monitored and screened for their current and required licenses before getting hired. Applicants for this job must have excellent knowledge and understanding of health information management. They must also work on maintaining licensure and credentials while applying the governing rules and standards.

Provider relations specialist vs credentialing specialist salary

Provider relations specialists and credentialing specialists have different pay scales, as shown below.

Provider Relations SpecialistCredentialing Specialist
Average salary$44,403$40,899
Salary rangeBetween $30,000 And $65,000Between $29,000 And $57,000
Highest paying City-New York, NY
Highest paying state-Maine
Best paying company-Hawaii Pacific Health
Best paying industry-Insurance

Differences between provider relations specialist and credentialing specialist education

There are a few differences between a provider relations specialist and a credentialing specialist in terms of educational background:

Provider Relations SpecialistCredentialing Specialist
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common college--

Provider relations specialist vs credentialing specialist demographics

Here are the differences between provider relations specialists' and credentialing specialists' demographics:

Provider Relations SpecialistCredentialing Specialist
Average age4049
Gender ratioMale, 22.0% Female, 78.0%Male, 14.5% Female, 85.5%
Race ratioBlack or African American, 11.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 7.3% White, 53.9% American Indian and Alaska Native, 0.7%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage7%9%

Differences between provider relations specialist and credentialing specialist duties and responsibilities

Provider relations specialist example responsibilities.

  • Design short and long term plans for PCPs to accomplish suggest benchmarks and growth of its membership.
  • Provide keen oversight in developing and maintaining quality improvement programs while managing payroll.
  • Organize and analyze CMS changes for distribution to the team.
  • Meet or exceed productivity and quality goals base on CMS guidelines/directives.
  • Establish and maintain positive and productive relations with network providers for Medicaid and Medicare.
  • Assist in IPA profitability through the recruitment and contracting of key physicians, hospitals and ancillary organizations with target membership panels.
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Credentialing specialist example responsibilities.

  • Establish rapport with all PCP offices, hospital personnel, and manage care representatives.
  • Manage and administer the programs CME accredit education programs/Conferences.
  • Ensure enrollment and participation with all organization contract managed care plans and perform Medicaid/Medicare provider enrollment.
  • Process and manage all requests and applications for CME certification and supervise activities relate to credentialing process.
  • Perform spot claims audits to ensure CMS compliance with ICD-9, HCPCS, CPT, and other requirements.
  • Maintain and track data for OPPE and FPPE according to hospital policy and regulatory requirements.
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Provider relations specialist vs credentialing specialist skills

Common provider relations specialist skills
  • Provider Relations, 14%
  • Medicaid, 11%
  • Health Plan, 8%
  • Orientation Materials, 6%
  • Issue Resolution, 6%
  • Claims Submission, 4%
Common credentialing specialist skills
  • Patients, 10%
  • Customer Service, 8%
  • Data Entry, 6%
  • Primary Source Verification, 5%
  • NCQA, 5%
  • CAQH, 4%

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