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Provider relations specialist vs provider relations representative

The differences between provider relations specialists and provider relations representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a provider relations specialist and a provider relations representative. Additionally, a provider relations specialist has an average salary of $44,403, which is higher than the $40,957 average annual salary of a provider relations representative.

The top three skills for a provider relations specialist include provider relations, medicaid and health plan. The most important skills for a provider relations representative are customer service, provider relations, and medicaid.

Provider relations specialist vs provider relations representative overview

Provider Relations SpecialistProvider Relations Representative
Yearly salary$44,403$40,957
Hourly rate$21.35$19.69
Growth rate-4%-4%
Number of jobs70,700203,893
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 58%
Average age4040
Years of experience1212

What does a provider relations specialist do?

Provider relations specialists are professionals who work for insurance companies as the primary contact for health care providers such as clinics and hospitals. These specialists are required to provide answers about service contracts and billing procedures to health care providers. They must handle the documents of patients to ensure that proper paperwork has been filed for coverage while developing communications with providers about any policy changes. Provider relations specialists must also travel to different health care organizations to provide training to their staff on insurance policies and procedures.

What does a provider relations representative do?

Provider relations specialists are professionals who work for insurance companies as the primary contact for health care providers such as clinics and hospitals. These specialists are required to provide answers about service contracts and billing procedures to health care providers. They must handle the documents of patients to ensure that proper paperwork has been filed for coverage while developing communications with providers about any policy changes. Provider relations specialists must also travel to different health care organizations to provide training to their staff on insurance policies and procedures.

Provider relations specialist vs provider relations representative salary

Provider relations specialists and provider relations representatives have different pay scales, as shown below.

Provider Relations SpecialistProvider Relations Representative
Average salary$44,403$40,957
Salary rangeBetween $30,000 And $65,000Between $30,000 And $55,000
Highest paying City-Helena, MT
Highest paying state-Montana
Best paying company-Parkland Hospital
Best paying industry-Health Care

Differences between provider relations specialist and provider relations representative education

There are a few differences between a provider relations specialist and a provider relations representative in terms of educational background:

Provider Relations SpecialistProvider Relations Representative
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common college--

Provider relations specialist vs provider relations representative demographics

Here are the differences between provider relations specialists' and provider relations representatives' demographics:

Provider Relations SpecialistProvider Relations Representative
Average age4040
Gender ratioMale, 22.0% Female, 78.0%Male, 24.2% Female, 75.8%
Race ratioBlack or African American, 11.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 7.3% White, 53.9% American Indian and Alaska Native, 0.7%Black or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 21.8% Asian, 6.5% White, 53.7% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between provider relations specialist and provider relations representative duties and responsibilities

Provider relations specialist example responsibilities.

  • Design short and long term plans for PCPs to accomplish suggest benchmarks and growth of its membership.
  • Provide keen oversight in developing and maintaining quality improvement programs while managing payroll.
  • Organize and analyze CMS changes for distribution to the team.
  • Meet or exceed productivity and quality goals base on CMS guidelines/directives.
  • Establish and maintain positive and productive relations with network providers for Medicaid and Medicare.
  • Assist in IPA profitability through the recruitment and contracting of key physicians, hospitals and ancillary organizations with target membership panels.
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Provider relations representative example responsibilities.

  • Help manage ACO program and review measures with provider offices.
  • Advise clients on health care and manage care products including POS, PPO and medical management programs.
  • Provide keen oversight in developing and maintaining quality improvement programs while managing payroll.
  • Manage software maintenance renewal partner and assist with upselling additional and higher functionality licenses to increase revenue.
  • Review the provider contracts, paid members claims, base on the CPT code & ICD-9 that are submitted.
  • Review provider claims for CPT and ICD-9 coding accuracy and generate payment of claims base upon current fee schedule.
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Provider relations specialist vs provider relations representative skills

Common provider relations specialist skills
  • Provider Relations, 14%
  • Medicaid, 11%
  • Health Plan, 8%
  • Orientation Materials, 6%
  • Issue Resolution, 6%
  • Claims Submission, 4%
Common provider relations representative skills
  • Customer Service, 16%
  • Provider Relations, 9%
  • Medicaid, 9%
  • Patients, 6%
  • Health Plan, 5%
  • PowerPoint, 4%

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