Quality management coordinator vs case management coordinator

The differences between quality management coordinators and case management coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a quality management coordinator, becoming a case management coordinator takes usually requires 6-12 months. Additionally, a case management coordinator has an average salary of $47,063, which is higher than the $46,713 average annual salary of a quality management coordinator.

The top three skills for a quality management coordinator include quality management, patients and patient care. The most important skills for a case management coordinator are social work, patients, and customer service.

Quality management coordinator vs case management coordinator overview

	Quality Management Coordinator	Case Management Coordinator
Yearly salary	$46,713	$47,063
Hourly rate	$22.46	$22.63
Growth rate	28%	12%
Number of jobs	138,905	126,335
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 58%
Average age	47	43
Years of experience	6	12

What does a quality management coordinator do?

A quality management coordinator is in charge of organizing and overseeing quality control and assurance procedures in a company. They typically work at manufacturing facilities where they gather and analyze extensive data, conduct research and analysis, establish quality guidelines and protocols according to company standards and regulations, delegate tasks among staff, and evaluate quality management programs to ensure their efficiency. Moreover, a quality management coordinator must lead and encourage staff to reach goals, all while promoting and enforcing the company's policies and regulations.

What does a case management coordinator do?

The duties of a case management coordinator depend on one's place or industry of employment. Their responsibilities primarily revolve around maintaining and organizing records of cases and transactions, processing documentation, organizing data, and reviewing cases using a particular software to identify any errors or inconsistencies. There are also instances when they must reach out to clients and assist them with their needs. Furthermore, as a management coordinator, it is essential to maintain an active and transparent communication line across different departments and areas, all while adhering to the company's policies and standards.

Quality management coordinator vs case management coordinator salary

Quality management coordinators and case management coordinators have different pay scales, as shown below.

	Quality Management Coordinator	Case Management Coordinator
Average salary	$46,713	$47,063
Salary range	Between $23,000 And $94,000	Between $33,000 And $65,000
Highest paying City	Dover, DE	Washington, DC
Highest paying state	New Hampshire	Hawaii
Best paying company	St. John's Episcopal Hospital	Citi
Best paying industry	Manufacturing	Government

Differences between quality management coordinator and case management coordinator education

There are a few differences between a quality management coordinator and a case management coordinator in terms of educational background:

	Quality Management Coordinator	Case Management Coordinator
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 58%
Most common major	Nursing	Business
Most common college	University of Pennsylvania	University of Southern California

Quality management coordinator vs case management coordinator demographics

Here are the differences between quality management coordinators' and case management coordinators' demographics:

	Quality Management Coordinator	Case Management Coordinator
Average age	47	43
Gender ratio	Male, 20.4% Female, 79.6%	Male, 30.0% Female, 70.0%
Race ratio	Black or African American, 10.7% Unknown, 4.3% Hispanic or Latino, 14.6% Asian, 8.1% White, 61.6% American Indian and Alaska Native, 0.7%	Black or African American, 11.9% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.6% White, 53.8% American Indian and Alaska Native, 2.2%
LGBT Percentage	12%	11%

Differences between quality management coordinator and case management coordinator duties and responsibilities

Quality management coordinator example responsibilities.

Manage product and environmental sampling for chemical and microbial analysis to meet HACCP requirements.
Develop training modules/sessions for new hire and current employees that ensure CMS and URAC compliance.
Initiate LTRAC training and educate the staff of the requirements to meet all CMS standards.
Generate monthly QA medical staff reports and organize monthly medical staff meetings; follow up with Medicare denial letters
Coordinate, organize, and implement the quality requirements for both Medicaid and Medicare programs including quality projects (e.g.
Promote hospital quality initiatives by educating multiple hospital department staff and patients.

Case management coordinator example responsibilities.

Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
Discharge planning including but not limit to rehabilitation, durable medical equipment and home healthcare.
Provide counseling support to clients with mental illness, HIV/AIDS, autism, and handicaps.
Act as medical resource for appeals function.
Input client's information into HMIS portal database.
Design custom reports within AVAYA CMS used to assist with forecast and staff implementation.

Quality management coordinator vs case management coordinator skills

Common quality management coordinator skills

Quality Management, 15%
Patients, 11%
Patient Care, 10%
Risk Management, 5%
Patient Safety, 5%
Data Analysis, 4%

Common case management coordinator skills

Social Work, 16%
Patients, 14%
Customer Service, 10%
Patient Care, 6%
Care Coordination, 6%
Discharge Planning, 4%

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Quality Management Coordinator
Quality Management Coordinator vs Case Management Coordinator

Updated January 8, 2025

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