Rental counter clerk vs car rental agent

The differences between rental counter clerks and car rental agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a car rental agent has an average salary of $32,460, which is higher than the $29,700 average annual salary of a rental counter clerk.

The top three skills for a rental counter clerk include log book, customer support and customer satisfaction. The most important skills for a car rental agent are reservations, credit card, and customer satisfaction.

Rental counter clerk vs car rental agent overview

	Rental Counter Clerk	Car Rental Agent
Yearly salary	$29,700	$32,460
Hourly rate	$14.28	$15.61
Growth rate	-	6%
Number of jobs	75,301	32,765
Job satisfaction	-	-
Most common degree	High School Diploma, 42%	High School Diploma, 36%
Average age	43	43
Years of experience	-	-

Rental counter clerk vs car rental agent salary

Rental counter clerks and car rental agents have different pay scales, as shown below.

	Rental Counter Clerk	Car Rental Agent
Average salary	$29,700	$32,460
Salary range	Between $24,000 And $36,000	Between $21,000 And $49,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between rental counter clerk and car rental agent education

There are a few differences between a rental counter clerk and a car rental agent in terms of educational background:

	Rental Counter Clerk	Car Rental Agent
Most common degree	High School Diploma, 42%	High School Diploma, 36%
Most common major	Business	Business
Most common college	-	-

Rental counter clerk vs car rental agent demographics

Here are the differences between rental counter clerks' and car rental agents' demographics:

	Rental Counter Clerk	Car Rental Agent
Average age	43	43
Gender ratio	Male, 56.0% Female, 44.0%	Male, 46.6% Female, 53.4%
Race ratio	Black or African American, 12.1% Unknown, 6.8% Hispanic or Latino, 19.4% Asian, 4.2% White, 56.9% American Indian and Alaska Native, 0.6%	Black or African American, 10.7% Unknown, 7.0% Hispanic or Latino, 22.0% Asian, 5.8% White, 53.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	4%	4%

Differences between rental counter clerk and car rental agent duties and responsibilities

Rental counter clerk example responsibilities.

Maintain cleanliness according to sanitation requirements.
Report jewelry repair and/or maintenance issues for follow up action by management.

Car rental agent example responsibilities.

Utilize OpenTable to take and manage reservations both from incoming calls and ones request online.
Offer other types of products, such as car upgrades, GPS systems or additional insurance.
Establish rental agreements with customers and offer upgrades, including insurance, GPS and XM, vehicle size upgrades.
Clean and prepare vehicles in preparation for customer reservations.
Handle reservations and rental requests through deductive reasoning in a consultative environment.
Operate remote telecommunications using applications and secure computer communications to troubleshoot and resolve issues on customer Samsung devices.

Rental counter clerk vs car rental agent skills

Common rental counter clerk skills

Log Book, 46%
Customer Support, 27%
Customer Satisfaction, 16%
Rental Counter, 6%
Counter Sales, 2%
Customer Service, 2%

Common car rental agent skills

Reservations, 25%
Credit Card, 15%
Customer Satisfaction, 15%
Cleanliness, 5%
Car Rentals, 5%
Service Techniques, 4%

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Rental Counter Clerk
Rental Counter Clerk vs Car Rental Agent

Updated January 8, 2025

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