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The differences between reservations agents and ramp agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a reservations agent has an average salary of $31,591, which is higher than the $30,721 average annual salary of a ramp agent.
The top three skills for a reservations agent include reservations, customer service and booking. The most important skills for a ramp agent are safety procedures, loaders, and service aircraft.
| Reservations Agent | Ramp Agent | |
| Yearly salary | $31,591 | $30,721 |
| Hourly rate | $15.19 | $14.77 |
| Growth rate | - | - |
| Number of jobs | 198,023 | 26,619 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | High School Diploma, 45% |
| Average age | 45 | 45 |
| Years of experience | - | - |
Reservation agents, also known as travel clerks, are responsible for helping clients plan and book their reservations. They are often employed by hotels, resorts, airlines, car rentals, and travel agencies. A reservation agent may help clients online, over the phone, or in person. The agent's duties include making reservations, answering customers' questions, and selling additional products and services. Also, the agent processes payments and sends receipts and confirmation of the booking to clients. Individuals who aspire to this job must have excellent customer service and communication skills.
A ramp agent is an individual responsible for the loading and unloading of aircraft baggage, which includes mail and cargo, from the aircraft to the airport. He/She drives and operates ground equipment such as cargo carts and belt loaders while maintaining safe working conditions for himself and others. Other than loading and unloading baggage, a ramp agent guides planes to and from their gates and performs other airplane servicing duties. A ramp agent should be able to work in extreme conditions and pass a physical agility test.
Reservations agents and ramp agents have different pay scales, as shown below.
| Reservations Agent | Ramp Agent | |
| Average salary | $31,591 | $30,721 |
| Salary range | Between $25,000 And $38,000 | Between $24,000 And $38,000 |
| Highest paying City | Urban Honolulu, HI | Minneapolis, MN |
| Highest paying state | Hawaii | Minnesota |
| Best paying company | HEI Hotels & Resorts | FedEx |
| Best paying industry | Hospitality | - |
There are a few differences between a reservations agent and a ramp agent in terms of educational background:
| Reservations Agent | Ramp Agent | |
| Most common degree | Bachelor's Degree, 37% | High School Diploma, 45% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between reservations agents' and ramp agents' demographics:
| Reservations Agent | Ramp Agent | |
| Average age | 45 | 45 |
| Gender ratio | Male, 23.0% Female, 77.0% | Male, 82.3% Female, 17.7% |
| Race ratio | Black or African American, 7.4% Unknown, 5.9% Hispanic or Latino, 23.1% Asian, 6.4% White, 56.0% American Indian and Alaska Native, 1.1% | Black or African American, 7.8% Unknown, 6.1% Hispanic or Latino, 23.1% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 12% | 12% |