Reservations agent vs reservation clerk

The differences between reservations agents and reservation clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a reservations agent has an average salary of $31,591, which is higher than the $27,143 average annual salary of a reservation clerk.

The top three skills for a reservations agent include reservations, customer service and booking. The most important skills for a reservation clerk are reservations, customer service, and reservation system.

Reservations agent vs reservation clerk overview

	Reservations Agent	Reservation Clerk
Yearly salary	$31,591	$27,143
Hourly rate	$15.19	$13.05
Growth rate	-	-
Number of jobs	198,023	69,218
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 37%
Average age	45	45
Years of experience	-	-

Reservations agent vs reservation clerk salary

Reservations agents and reservation clerks have different pay scales, as shown below.

	Reservations Agent	Reservation Clerk
Average salary	$31,591	$27,143
Salary range	Between $25,000 And $38,000	Between $20,000 And $35,000
Highest paying City	Urban Honolulu, HI	-
Highest paying state	Hawaii	-
Best paying company	HEI Hotels & Resorts	-
Best paying industry	Hospitality	-

Differences between reservations agent and reservation clerk education

There are a few differences between a reservations agent and a reservation clerk in terms of educational background:

	Reservations Agent	Reservation Clerk
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Reservations agent vs reservation clerk demographics

Here are the differences between reservations agents' and reservation clerks' demographics:

	Reservations Agent	Reservation Clerk
Average age	45	45
Gender ratio	Male, 23.0% Female, 77.0%	Male, 18.6% Female, 81.4%
Race ratio	Black or African American, 7.4% Unknown, 5.9% Hispanic or Latino, 23.1% Asian, 6.4% White, 56.0% American Indian and Alaska Native, 1.1%	Black or African American, 8.0% Unknown, 6.0% Hispanic or Latino, 22.2% Asian, 7.4% White, 55.3% American Indian and Alaska Native, 1.2%
LGBT Percentage	12%	12%

Differences between reservations agent and reservation clerk duties and responsibilities

Reservations agent example responsibilities.

Utilize OpenTable to take and manage reservations both from incoming calls and ones request online.
Manage computerized bookings and reservations, corporate and private account management, credit card authorizations, billing, and discrepancy resolutions.
Provide exceptional level of customer service to incoming callers while focusing on sales by booking reservations consistently and correctly.
Used signature sales techniques to determine needs of guests, rates, and upsell.
Book reservations for hotel rooms, cabins, RV areas, tent sites, and bunk house rooms.
Discuss financial data and clarify information to ensure correct data entry relative to the individual booking.

Reservation clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Accommodate individual/group/ VIP's booking as per the arrival list and departure.
Schedule all meeting event space and conference room usages for VIP and groups.
Maintain computerized inventories of available passenger suites and provide information regarding reservations and available suites.
Establish reservations by obtaining and entering guest information in reservations system; obtaining proof of payment information.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.

Reservations agent vs reservation clerk skills

Common reservations agent skills

Reservations, 51%
Customer Service, 7%
Booking, 6%
Data Entry, 3%
Front Desk, 3%
Telephone Calls, 3%

Common reservation clerk skills

Reservations, 52%
Customer Service, 5%
Reservation System, 4%
Front Desk, 3%
Sales Techniques, 3%
Data Entry, 3%