Reservations agent vs transportation clerk

The differences between reservations agents and transportation clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a reservations agent has an average salary of $31,591, which is higher than the $27,742 average annual salary of a transportation clerk.

The top three skills for a reservations agent include reservations, customer service and booking. The most important skills for a transportation clerk are data entry, patients, and phone calls.

Reservations agent vs transportation clerk overview

	Reservations Agent	Transportation Clerk
Yearly salary	$31,591	$27,742
Hourly rate	$15.19	$13.34
Growth rate	-	-
Number of jobs	198,023	74,250
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	High School Diploma, 32%
Average age	45	45
Years of experience	-	-

What does a reservations agent do?

Reservation agents, also known as travel clerks, are responsible for helping clients plan and book their reservations. They are often employed by hotels, resorts, airlines, car rentals, and travel agencies. A reservation agent may help clients online, over the phone, or in person. The agent's duties include making reservations, answering customers' questions, and selling additional products and services. Also, the agent processes payments and sends receipts and confirmation of the booking to clients. Individuals who aspire to this job must have excellent customer service and communication skills.

What does a transportation clerk do?

As a Transportation Clerk, your job is to assess the contents of freight goods and their associated documents. You will be required to check the consignment and the designation details of all containers, passengers, and articles. It is also the responsibility of the Transport Clerk to make bookings for transportation and make freight and other arrangements. You may be required to be in charge of identifying the right routes, transportation means, and developing the right schedule.

Reservations agent vs transportation clerk salary

Reservations agents and transportation clerks have different pay scales, as shown below.

	Reservations Agent	Transportation Clerk
Average salary	$31,591	$27,742
Salary range	Between $25,000 And $38,000	Between $19,000 And $40,000
Highest paying City	Urban Honolulu, HI	Everett, WA
Highest paying state	Hawaii	New Jersey
Best paying company	HEI Hotels & Resorts	Erie 2-Chautauqua-Cattaraugus BOCES
Best paying industry	Hospitality	Transportation

Differences between reservations agent and transportation clerk education

There are a few differences between a reservations agent and a transportation clerk in terms of educational background:

	Reservations Agent	Transportation Clerk
Most common degree	Bachelor's Degree, 37%	High School Diploma, 32%
Most common major	Business	Business
Most common college	-	-

Reservations agent vs transportation clerk demographics

Here are the differences between reservations agents' and transportation clerks' demographics:

	Reservations Agent	Transportation Clerk
Average age	45	45
Gender ratio	Male, 23.0% Female, 77.0%	Male, 24.2% Female, 75.8%
Race ratio	Black or African American, 7.4% Unknown, 5.9% Hispanic or Latino, 23.1% Asian, 6.4% White, 56.0% American Indian and Alaska Native, 1.1%	Black or African American, 9.0% Unknown, 5.4% Hispanic or Latino, 22.4% Asian, 6.2% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	12%	12%

Differences between reservations agent and transportation clerk duties and responsibilities

Reservations agent example responsibilities.

Utilize OpenTable to take and manage reservations both from incoming calls and ones request online.
Manage computerized bookings and reservations, corporate and private account management, credit card authorizations, billing, and discrepancy resolutions.
Provide exceptional level of customer service to incoming callers while focusing on sales by booking reservations consistently and correctly.
Used signature sales techniques to determine needs of guests, rates, and upsell.
Book reservations for hotel rooms, cabins, RV areas, tent sites, and bunk house rooms.
Discuss financial data and clarify information to ensure correct data entry relative to the individual booking.

Transportation clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Apply knowledge of AS400, WMS, and RF systems in maintaining customer orders.
Process BOL's for inbound and outbound loads.
Scan and index BOL's into system for Canadian stores.
Create transportation charges for any new pickups and set them up in the AS400.
Process daily export shipments via parcel, LTL, and air freight to freight forwarders and direct to overseas customers.

Reservations agent vs transportation clerk skills

Common reservations agent skills

Reservations, 51%
Customer Service, 7%
Booking, 6%
Data Entry, 3%
Front Desk, 3%
Telephone Calls, 3%

Common transportation clerk skills

Data Entry, 25%
Patients, 10%
Phone Calls, 6%
Driver Logs, 5%
CDL, 5%
Computer System, 5%

Reservations Agent vs. similar jobs

Reservations Agent related careers

Reservations Agent related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Reservations Agent
Reservations Agent vs Transportation Clerk

Updated January 8, 2025

Browse office and administrative jobs