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The differences between safety and security officers and security/customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, a safety and security officer has an average salary of $35,427, which is higher than the $32,115 average annual salary of a security/customer service.
The top three skills for a safety and security officer include patrol, patients and customer service. The most important skills for a security/customer service are ID, patrol, and security services.
| Safety And Security Officer | Security/Customer Service | |
| Yearly salary | $35,427 | $32,115 |
| Hourly rate | $17.03 | $15.44 |
| Growth rate | 3% | 3% |
| Number of jobs | 133,260 | 224,564 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 36% | High School Diploma, 34% |
| Average age | 43 | 43 |
| Years of experience | - | - |
A safety and security officer is in charge of enforcing safety and security measures in a particular area or building. In commercial establishments, they are typically responsible for monitoring security cameras and alarm systems, patrolling areas, keeping an eye on any suspicious behavior or activity, and conducting inspections. They must also respond to distress, coordinating with law enforcement officials should the situation require. Furthermore, a safety and security officer must maintain an active communication line with fellow security officers, reporting to supervisors when complicated issues arise.
A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.
Safety and security officers and security/customer services have different pay scales, as shown below.
| Safety And Security Officer | Security/Customer Service | |
| Average salary | $35,427 | $32,115 |
| Salary range | Between $24,000 And $52,000 | Between $24,000 And $41,000 |
| Highest paying City | New York, NY | Seattle, WA |
| Highest paying state | New York | Alaska |
| Best paying company | Columbus College of Art & Design | JPMorgan Chase & Co. |
| Best paying industry | Health Care | Hospitality |
There are a few differences between a safety and security officer and a security/customer service in terms of educational background:
| Safety And Security Officer | Security/Customer Service | |
| Most common degree | Bachelor's Degree, 36% | High School Diploma, 34% |
| Most common major | Criminal Justice | Business |
| Most common college | - | - |
Here are the differences between safety and security officers' and security/customer services' demographics:
| Safety And Security Officer | Security/Customer Service | |
| Average age | 43 | 43 |
| Gender ratio | Male, 79.5% Female, 20.5% | Male, 66.4% Female, 33.6% |
| Race ratio | Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 18.8% Asian, 5.4% White, 56.6% American Indian and Alaska Native, 1.6% | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6% |
| LGBT Percentage | 6% | 6% |