Sales associate and customer service jobs in Bartlett, TN

The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to my Blue, pharmacy, enrollment, billing, benefits and claims inquiries to ensure first call resolution is achieved. This position is responsible for ensuring a connection is made with each customer interaction to assist the customer with their initial concern and provide information tailored to their individual healthcare needs. Job-Specific Requirements: Must have a Bachelor's degree with at least a 3.0 GPA. Must have proficient computer skills and be able to successfully complete all levels of the call center training program. Excellent active listening skills in order to clearly understand members' issues. Must possess excellent communication skills to ensure a professional company image is projected at all times. Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.

Unlock your potential with The Psychics Connection! We're hiring Tarot Card Readers for work-from-home positions. Earn $0. 30 per talk minute ($18. 00 per hour) with opportunities for bonuses and raises. Choose full or part-time hours with a schedule that fits your life. Apply now!

Door-to-Door Roofing Sales Representative (Part-Time Entry-Level or Experienced) Gulf South Roofing -Gulfport MS $15 per hour 2% commission range (61-131k based on performance) About Us Gulf South Roofing is a trusted, locally owned roofing company serving homeowners across the Gulf South region. We take pride in delivering high-quality roof replacements, storm restoration, and customer-first service. As we continue to grow, we're expanding our Sales Development Team to include driven Door-to-Door Sales Representatives who want to build a lucrative career in roofing sales. About the Role As a Door-to-Door Sales Representative, you'll be the face of Gulf South Roofing in your community-introducing homeowners to our services, performing storm assessments, and setting appointments for our Closer Team. You'll receive hands-on training, field mentorship, and the opportunity to earn industry-leading commissions. Responsibilities Canvass residential neighborhoods to identify potential roofing leads Engage homeowners with a friendly, confident, and professional approach Perform roof inspections and document storm damage using company tools Schedule qualified appointments for our Closer Team Track daily activity and KPIs using our CRM Participate in team meetings and ongoing sales training Qualifications Strong communication for presentations and customer interactions Positive, coachable, and competitive attitude Reliable transportation and valid driver's license Ability to work outdoors and be on your feet for extended periods Prior sales or roofing experience is a plus - but not required (we provide full training!) Basic understanding of B2B sales processes, territory management, and account management principles. High level of motivation with a desire to develop into sales management roles over time. Compensation & Benefits High-commission structure with bonuses and incentives: $70,000-$150,000+ annual earning potential (based on performance) Paid training and structured onboarding program Advancement opportunities to Closer and Team Lead roles Branded Gulf South Roofing apparel and marketing materials provided Gas allowance included weekly Why Join Gulf South Roofing? We're not just another roofing company - we're a team that wins together. At Gulf South Roofing, you'll be supported, trained, and recognized for your success. If you're motivated, enjoy meeting people, and want to earn what you're truly worth, we want to talk to you. Apply today and take the first step toward a rewarding career in roofing sales! $15 per hour 2% commission range (61-131k based on performance) Benefits: Paid training Travel reimbursement Education: High school or equivalent (Required) Shift availability: Night Shift (Required) Day Shift (Required) Ability to Commute: Gulfport, MS 39501 (Required) Willingness to travel: 100% (Required) Work Location: In person

Job Description About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. Position Summary: This position is self-directed on a day-to day basis. They are responsible for performing daily product and process optimization activities in a sales region to meet the needs of the customer. This includes: performing tests on process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. A Sr TSS is capable of recommending and implementing process improvements related to QH products that impact customer performance, including organizing resources and reports for customer trials to improve performance. Travel to customer sites/laboratories approximately 75%. Job Accountabilities: Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects. Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets. Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance. Perform multi-site technical and sales oriented administrative duties in a manufacturing environment. Acquires, records and analyzes process and usage data to establish baseline. Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals. Interaction with Fluidcare as well as with customer's operations, technical personnel and other suppliers. Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals. Working knowledge of customers processes, understands QH product portfolio, and the proper methods and conditions to achieve optimal performance. Organizes local resources for customer trials in conjunction with Product Application Managers. Responsible for data collection and reporting of process and product performance. Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc. Education, Experience, Skills & Competencies: Bachelor's Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 5 years related industry experience required. Customer Focus - Dedicated to meeting customer expectations and requirements. Results Driven - Holds self and others accountable for achieving performance objectives. Ability to work independently and/or with minimal supervision. Communications skills - Written, verbal and active listening. Proficient in English - Written and spoken. Must have basic working knowledge of Microsoft Office. Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.

Provides positive customer interface, obtains and enters in computer all information needed for patients seen in the Clinic to ensure accurate billing. Essential Functions Statement(s) Greets visitors and patients to determine their needs and directs them accordingly Collects appropriate documentation from patient and enters into PM system Collects copay, coinsurance or other balances owed on account Prints billing slip for physician to mark services performed Schedules follow-up appointments and cancels patient appointments due to no show Enters charges same day of service Codes diagnosis Reconciles payments daily Ensures that claims are in drop status at charge entry Maintains cash drawer for making change and balances it daily Verifies that all billing slips are submitted at the end of the day Prints appropriate registration forms from medical record system for future appointments Obtains precertification Performs other duties as assigned POSITION QUALIFICATIONS Competency Statement(s) Accountability - Ability to accept responsibility and account for his/her actions. Accuracy - Ability to perform work accurately and thoroughly. Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. Communication, Oral - Ability to communicate effectively with others using the spoken word. Communication, Written - Ability to communicate in writing clearly and concisely. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Detail Oriented - Ability to pay attention to the minute details of a project or task. Friendly - Ability to exhibit a cheerful demeanor toward others. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED) Experience: Previous customer service experience required. Experience in the operations of a physician's office is preferred. Computer Skills: Must be computer literate. Basic computer skills required. Must be able to type. Campbell Clinic Benefit Summary: Campbell Clinic offers a lucrative benefit package to support employees and their families. Medical / Dental / Vision Insurance HRA Option Flexible Spending Account Basic Life Insurance Voluntary Life Insurance Option Long-Term Disability Voluntary Short-Term Disability Accident Insurance Critical Illness Insurance 401(k) Plan Matching + Profit Sharing Employee Assistance Program Paid Time Off 8 Paid Holidays Equal Opportunity Employer/Veterans/Disabled

Department: Call Center Reports to: Call Center Supervisor Positions Supervised : None Employee Classification: ☐ Temporary ☒ Regular Full Time ☐ Part-Time FLSA Status: ☒ Non-Exempt ☐ Salary ☒ Hourly ☐ Exempt ☐ Commission Position Summary: The Call Center Representative and/or the Switchboard Operator must handle customer calls in an efficient and professional manner. They must have good listening skills and speak clearly. They must be able to work under pressure due to high call volume, must be a quick learner, have experience with Microsoft Office products, as well as able to operate a multi-line phone. Essential Functions-Primary Responsibilities and Accountabilities (90%): Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations can be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Task Statement(s) Branch Credit/Ownership (80%) Assists customer with account inquiries, internet banking and Bill Pay issues, funds transfers, stop payments, loan payments, debit card limit increases and cancellations, and ordering checks. Retrieves and responds to voice mails and emails from customers. Assists the switchboard operator in his/her absence. Provides ongoing processing support for the Bank's various technology options. Market the Bank's various products and services to call-in customers. Research customer and branch inquiries as needed. Ensure bank is in compliance with federal banking regulations including, but not limited to Bank Secrecy Act, OFAC, Community Reinvestment Act, American with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, the Federal Reserve's “lettered” regulations, and Call Center Representative roles and responsibilities relating to each act. Customer Service (10%) Represent Guaranty Bank & Trust Company professionally, efficiently, and tactfully Acknowledge and greet customers with a smile, call customer by their name, ask if they need any additional assistance, thank customer at end of every conversation Ensure continuing development of professional relationships with management and colleagues. Follow all bank policies and procedures Answer and assist incoming callers with questions and requests; subsequently route callers, as appropriate. Receive incoming bank visitors and assist in directing them appropriately. Additional Functions-Secondary Responsibilities and Accountabilities (10%) Additional Task Statement(s) Work overtime, as needed. Ability to work on Saturday rotation schedule. Follow all bank policies and procedures Provide assistance to other departments as needed. Perform other duties that may be assigned and requested. Position Qualifications Education: Required - High School Diploma or equivalent. Preferred - Post -secondary certificate or degree, experience will be considered. Experience: Required - 1 to 2 years of experience in banking or related field. Preferred - 3 to 5 years of experience in banking or a related area Licenses and Certifications: Required - None Preferred - None Position Requirements Competency Statement(s) Accountability (core value) - Always do what we say and hold one another accountable. Accuracy - Thorough with strict attention to detail; does work right the first time; identifies and corrects errors; produces complete and error free work. Active Listening - Gives full attention to what others are saying, attentive to others' ideas and concerns; asks questions to clarify understanding. Conceptual Thinking - Notices similarities between different and apparently unrelated situations. Confidentiality (Core Value) - Always maintains strict confidentiality . Community Development (Core Value) - Always committed to community development. Critical Thinking - Apply rules and logic to situations; considers factors beyond the initial information given. Data entry - Proficient alpha/numeric data entry skills. Detail oriented - Concentrates on routing work details; carefully monitors and examines one's own and others' work; ensures accuracy in documentation and data. Ethical Conduct - Conducts oneself consistently with sound banking practices and standards, upholding the values of Guaranty Bank. Integrity (Core Value) - Always act with integrity and honesty. Respect (Core Value) - Always treats others with respect. Physical Requirements: Physical requirements needed to perform the above essential duties, with or without reasonable accommodation, may be requested from Human Resources. Frequency Lbs. Sitting 30% Standing 60% Walking 10% Fine Manipulation of hands 80% Lifting Daily 25 lbs. Carrying Daily 25 lbs. Pushing/Pulling Seldom 75 lbs. Bending/Squatting Frequent Reaching/Overhead Occasional Stress Level High at times General notice: The bank has reviewed the to ensure the essential functions and basic duties are current. This describes the general nature and level of work performed by the employee holding this position. It provides guidelines for the job expectations and the knowledge, skills, and abilities necessary to perform successfully in this position. This job description in no way states or implies that these are the only duties to be performed. Additional duties and responsibilities may be assigned by supervisors as deemed appropriate. This position does not constitute an employment agreement between the Bank and employee. This position description is subject to change as the needs of the bank and the requirements of the position change.

We are the world's largest Fluid Power Distributor and we are looking to hire a Customer Sales & Service Representative to add to our team! Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. As a member of the Applied Fluid Power Network, you will help customers get the parts they need, interacting extensively with them to clarify their needs, research and recommend parts, provide quotes, and take orders. You will provide sales support and service to original equipment manufacturers (OEMs), industrial companies, engineering firms, heavy equipment customers, etc. where fluid power is utilized. While the majority of your interactions will take place over the phone, this is not a call center environment, but rather a service and parts center. Why join us? There is a reason we have been named a Best Workplace multiple times. For all that you bring to your work, you'll receive the rewards and resources you need to feel fulfilled both professionally and personally. So, in addition to competitive pay and all the benefits you'd expect from an industry leader (401K, insurance, time off, etc.) we also provide: A LASTING CAREER - Career path for this role is moving up to a sales or management career. Professional development and training Great work/life balance What you'll do: This isn't a typical call center role. Our guiding principle of taking care of the customer allows you to do far more than just field complaints. You will act as an inside sales partner and provide our customers with assistance to a wide variety of questions and problems and will build ongoing business relationships with our customers. You will also occasionally do some hands-on work that will require mechanical aptitude - (don't worry, as long as you don't feel overwhelmed at assembling furniture, that's enough of an aptitude for us to teach you.) Requirements: 6 months + of customer service, call center or inside sales experience High school diploma or equivalent Excellent interpersonal and communication abilities Solid organizational skills, including the ability to manage multiple competing priorities Apply now for our industrial customer service rep role and watch your ideas and input drive what's next for our business. Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

GOSSETT MOTOR CARS One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking a professional individual to become part of the automotive industry. We are searching for an individual with a positive attitude. We will provide the tools to succeed in a fast-paced workforce and additional opportunities. JOB SUMMARY We are currently seeking a Customer Relations Specialist to join our team. We have one of the BEST COMPENSATION PLANS IN THE MARKET WITH A HOURLY RATE AND VERY AGGRESSIVE COMMISSION STRUCTURE. This position will be handling calls and leads for 13 new car franchises. Responsibilities Answer incoming sales calls Schedule appointments Communicate with callers in a professional, friendly, and efficient manner Provide basic information to callers who have general inquiries Respond to all sales leads on time Handle customers with integrity and poise and refer incoming calls to the appropriate individual for further assistance Become an automotive product expert Qualifications Excellent communication and organizational skills Experience using Microsoft Office suite Ability to work effectively with customers and employees while handling multiple tasks simultaneously Gossett Motor Cars Benefits: Team-oriented environment Advancement opportunities Affordable Medical Plan Paid vacation (3 weeks) Employee car purchase program On-site mobile health clinic

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Memphis area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

Job Description A Farmers Insurance Customer Sales and Service Representative provides customer support by answering inquiries, resolving issues, and managing accounts, while also generating sales by providing quotes, cross-selling products, and asking for referrals. Key responsibilities include handling a variety of customer interactions via phone and email, documenting records, maintaining product knowledge, and meeting sales goals. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Dental Insurance Vision Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Responsibilities Meet new business production goals and objectives as established. Develop insurance quotes, make sales presentations, and close sales. Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc. Process customer policy change requests. Secure all Trailing Documents from customers. Complete Evidence of Insurance requests. Develop new Financial Services opportunities. Take premium payments from customers. Thoroughly understand and follow all underwriting, rating and compliance requirements. Maintain knowledge of new products and services. Prospecting and generating new business through leads & referral sources. Provide exceptional customer service and support. Develop and maintain client relationships. Requirements Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Exceptional Business Writing and Editing Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. A Property & Casualty insurance license is required. A Life & Health Insurance license is required. Strong work ethic and leadership skills.

Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned. Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. Performs daily and monthly close out procedures for internal controls and cash balancing. Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow. Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality. Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. Carries out all other duties assigned by the Clinic Manager in a timely manner. Completes assigned goals. Specifications Experience Minimum Required Preferred/Desired One year's current experience with insurance billing and/or medical collection and medical terminology. Education Minimum Required Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Minimum Required Preferred/Desired Special Skills Minimum Required Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology. Preferred/Desired Proficient with 10-key. Licensure None Minimum Required Preferred/Desired

We are seeking an enthusiastic, detail-oriented, and Bilingual (English/Spanish) Call Center Representative to join our team! In this role, you will manage inbound and outbound calls, assist patients with appointments, and provide information about our services across multiple doctors and locations. This position will be primarily based out of our Bartlett office, but must be willing to float between all three locations as needed. WHO WE ARE: At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families. Visit our Website: ********************************* WHO WE ARE LOOKING FOR: Someone who has strong communication skills. Ability to understand and interpret policies, procedures and account notes. Ability to examine documents, EOB's, predeterminations and account notes for accuracy and completeness. Ability to conduct tasks and assignments and contributes to team objectives and outcomes as guided. Someone who is detail oriented and has strong organizational skills. Strong PC and data entry skills. Bilingual is a plus! RESPONSIBILITIES: Answer incoming calls and address patient inquiries in a friendly and professional manner. Schedule appointments for multiple doctors and ensure accurate patient information is recorded. Provide information about services, insurance, and other relevant details. Handle patient concerns and resolve issues promptly. Maintain accurate records of calls and patient interactions. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages! Brink & White participates in E-Verify.

Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs lead duties as assigned. Responsibilities Completes daily front office operations through excellent organizational and time management skills. Greets and assists patient/visitors in the check in/out process in a professional and compassionate manner. Knowledgeable of all policies and procedures and adheres to all applicable policies and procedures. Demonstrates compliance with all revenue cycle responsibilities. Specifications Experience Minimum Required 2 years directly related customer service experience in a clinic or family practice setting. Preferred/Desired Education Minimum Required High School Diploma. Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Preferred/Desired Associate's Degree Training Minimum Required Preferred/Desired Special Skills Minimum Required Computer skills to include MS Work, Excellent organizational skills. Detail oriented. Preferred/Desired Experience with EMR and Clinical Trial Management System. Licensure None Minimum Required Preferred/Desired

Description for Internal Candidates The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May be required to perform accurate charge entry. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills. Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. Performs daily and monthly close out procedures for internal controls and cash balancing. Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow. Seeks help from appropriate sources when needed. Complies with all organizational policies regarding ethical business practices. As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams. Schedules appointments, gathers demographic and insurance information and enters into the practice management system. Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality. Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. Completes assigned goals. Specifications Experience Minimum Required One (1) year of experience in a physician practice or clinic. Preferred/Desired Education Minimum Required Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Minimum Required Current knowledge of medical terminology. Preferred/Desired Special Skills Minimum Required Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.

Description: Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to work for, headquartered in Dallas, Texas. PCI partners with colleges, universities, service organizations, social clubs, high schools, and other organizations to meaningfully engage their alumni and members. We build affinity, strengthen community, and create lasting relationships through accurate data collection, alumni and membership directories, Oral History publications, branded merchandise, and innovative fundraising programs. Through PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. We don't just strengthen connections - we capture, curate, and preserve the world's stories. Inside Sales Associates Job Description We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance! What you bring: A love for sales and a positive, challenge-driven mindset. Resilience, dedication to excellence, and a results-oriented approach. Exceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners. Goal-oriented, coachable, and motivated to deliver an outstanding experience on every call. Strong keyboarding, spelling, and attention to detail. Your authentic self and personality - we're hiring you for YOU! How we differ from other Contact Centers: Our Culture! At PCI, we don't just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant's Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that's purpose-driven, as it is fun, we want to meet you! Inside Sales Responsibilities: Inbound and Outbound Calls: Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count. Connect, listen, and leave a lasting impression. Client Engagement: Make every call count. Connect, listen, and leave a lasting impression. Handle every interaction with clients with professionalism and care, to ensure every client is referenceable and that we consistently represent our Partners to the best of our ability. Sales Processes: Follow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures. Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection. Close with confidence - tackle objections, deliver strong rebuttals, and ensure every client walks away impressed. Coaching and Training: Participate in ongoing coaching and training to stay updated on product knowledge, campaigns, and sales techniques, and share best practices. Independent Sales Activities: Work autonomously from your home office to handle inbound leads and make outbound calls to prospective clients. Self-directed coaching is required. Feedback Loop: Actively seek feedback from your leaders, sales team, and peers to continuously improve the quality of service and address growth areas. Accountability and Attendance: Maintain excellent attendance and punctuality to ensure consistent coverage to care for our clients by keeping your commitment to your schedule, breaks, lunches, and meetings to optimize team collaboration and workflow. Requirements: Requirements for Inside Sales Associates This position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA. Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred). Minimum High School Degree or Equivalent. Must complete a background check within 48 hours of receiving an offer. Must complete a reference check (3 professional references needed). Must have a quiet workspace: Free of disruptions for professional call handling. Experience preferred in making high-volume sales calls. Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred. Technical Requirements: Must have hard-wired Internet Connection: We are unable to work off Wi-Fi. Must have a Download speed above 10/Upload Speed above 5. Must have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally. Desktop Equipment provided: You must work off our equipment. Physical Requirements: Must be able to sit for long periods of time. Inside Sales Associates Pay Rate and Schedule: Rate of pay: $16 per hour + uncapped commission. Average Associates earn $40K to $45K per year! Top Performers earn $45K plus per year! Must be able to work any 8-hour shift between 8 am CST and 8 pm CST. Scheduled one-hour lunch and two 15-minute breaks daily. Monday - Friday, offering full-time shifts only. One to two Saturdays per quarter (about one to two Saturdays every three months). Benefits for Inside Sales Associates - Telemedicine, Medical Insurance, Health Spending Account (HSA), Medical, Dental, Vision, and Life Insurance, Wellness Program, 401K with company match, PTO (vacation, sick, personal, holidays, half-holidays), Bereavement leave, Tuition Reimbursement, and more! Additional Company Awards Texas Great Place to Work: (2 consecutive years) Best Companies to Work for in Texas (6 consecutive years) Top 100 Places to Work: Dallas Morning News (7 consecutive years) Dallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years) Top 100 Places to Work: San Antonio Express-News (2 consecutive years) San Antonio Business Journal: Best Places to Work (3 consecutive years) Virginia Top 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years) Virginia Business: Best Places to Work (3 consecutive years) Arkansas Arkansas Business: Best Places to Work (2 consecutive years) National Intl. Customer Management Institute (ICMI) - 2021 Top Workplaces 2021, 2022 - received 7 Culture Excellence Awards Inc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com Learn more about PCI **************************** PCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check. #ZR ***We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas***

Job Description We are seeking an enthusiastic, detail-oriented, and Bilingual (English/Spanish) Call Center Representative to join our team! In this role, you will manage inbound and outbound calls, assist patients with appointments, and provide information about our services across multiple doctors and locations. This position will be primarily based out of our Bartlett office, but must be willing to float between all three locations as needed. WHO WE ARE: At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families. Visit our Website: ********************************* WHO WE ARE LOOKING FOR: Someone who has strong communication skills. Ability to understand and interpret policies, procedures and account notes. Ability to examine documents, EOB's, predeterminations and account notes for accuracy and completeness. Ability to conduct tasks and assignments and contributes to team objectives and outcomes as guided. Someone who is detail oriented and has strong organizational skills. Strong PC and data entry skills. Bilingual is a plus! RESPONSIBILITIES: Answer incoming calls and address patient inquiries in a friendly and professional manner. Schedule appointments for multiple doctors and ensure accurate patient information is recorded. Provide information about services, insurance, and other relevant details. Handle patient concerns and resolve issues promptly. Maintain accurate records of calls and patient interactions. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages! Brink & White participates in E-Verify.

Provides positive customer interface, obtains and enters in computer all information needed for patients seen in the Clinic to ensure accurate billing. Essential Functions Statement(s) * Greets visitors and patients to determine their needs and directs them accordingly * Collects appropriate documentation from patient and enters into PM system * Collects copay, coinsurance or other balances owed on account * Prints billing slip for physician to mark services performed * Schedules follow-up appointments and cancels patient appointments due to no show * Enters charges same day of service * Codes diagnosis * Reconciles payments daily * Ensures that claims are in drop status at charge entry * Maintains cash drawer for making change and balances it daily * Verifies that all billing slips are submitted at the end of the day * Prints appropriate registration forms from medical record system for future appointments * Obtains precertification * Performs other duties as assigned POSITION QUALIFICATIONS Competency Statement(s) * Accountability - Ability to accept responsibility and account for his/her actions. * Accuracy - Ability to perform work accurately and thoroughly. * Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. * Communication, Oral - Ability to communicate effectively with others using the spoken word. * Communication, Written - Ability to communicate in writing clearly and concisely. * Customer Oriented - Ability to take care of the customers' needs while following company procedures. * Detail Oriented - Ability to pay attention to the minute details of a project or task. * Friendly - Ability to exhibit a cheerful demeanor toward others. * Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED) Experience: Previous customer service experience required. Experience in the operations of a physician's office is preferred. Computer Skills: Must be computer literate. Basic computer skills required. Must be able to type. Campbell Clinic Benefit Summary: Campbell Clinic offers a lucrative benefit package to support employees and their families. * Medical / Dental / Vision Insurance * HRA Option * Flexible Spending Account * Basic Life Insurance * Voluntary Life Insurance Option * Long-Term Disability * Voluntary Short-Term Disability * Accident Insurance * Critical Illness Insurance * 401(k) Plan Matching + Profit Sharing * Employee Assistance Program * Paid Time Off * 8 Paid Holidays Equal Opportunity Employer/Veterans/Disabled

Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned. Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. Performs daily and monthly close out procedures for internal controls and cash balancing. Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow. Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality. Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. Carries out all other duties assigned by the Clinic Manager in a timely manner. Completes assigned goals. Specifications Experience Minimum Required Preferred/Desired One year's current experience with insurance billing and/or medical collection and medical terminology. Education Minimum Required Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Minimum Required Preferred/Desired Special Skills Minimum Required Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology. Preferred/Desired Proficient with 10-key. Licensure None Minimum Required Preferred/Desired

Purpose of Position and Scope of Responsibility Principal Accountabilities/Responsibilities Minimum Qualifications Minimum Education Minimum Experience Minimum Licensure, Registration, Certification Desired Qualifications Desired Education Desired Experience Desired Licensure, Registration, Certification