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Customer Support Coordinator
Swagelok Alabama | Central & South Florida | West Tennessee 4.8
Sales associate and customer service job in Birmingham, AL
We're in the business of connection - powered by people, built on trust.
At Swagelok Alabama | Central & South Florida | West Tennessee, we believe that relationships are everything. Whether it's guiding a customer through a complex solution or collaborating internally to improve a process, our Customer Support Coordinators are the trusted bridge between our company and the people we serve.
Who We Are
We are the authorized sales and service center for Swagelok Company, a global leader in fluid system components and solutions. But we're more than just products-we help ensure the safety of our customers' teams and operations, enhance system performance, and eliminate leaks. Our customers span industries like Aerospace, Clean Energy, Semiconductor, Defense, Power, Chemical, and Refining, and we're proud to bring 78 years of Swagelok's manufacturing excellence into our local markets.
We're proud to share that we've been ranked the #1 Best Company to Work for in Alabama in the small-to-medium employer category for three consecutive years (2022, 2023, and 2024). This recognition reflects our unwavering commitment to fostering a positive and supportive work environment.
This opening is being added to support our continued growth.
As we expand, we're investing in our people and creating opportunities to ensure we can continue delivering the high-quality service our customers count on. If you're someone who enjoys meaningful conversations, takes pride in precision, and wants to work in a place where people and purpose come first - we want to hear from you.
Why You'll Love Working Here:
A people-first culture grounded in respect, trust, and collaboration
A purpose-driven organization with strong values and a clear vision
Opportunities to grow, lead, and make a real impact
Supportive leadership and a team that celebrates wins - big and small
Competitive compensation, benefits, and flexibility to support your life outside of work
Regular team gatherings, development opportunities, and a healthy dose of fun
What You Bring:
A passion for building authentic relationships and solving customer challenges
A proactive, detail-oriented mindset with strong organizational skills
Excellent communication - you're as comfortable on the phone as you are in a room
A collaborative spirit and the ability to work across teams with ease
2+ years of experience in customerservice, technical support, or a similar role
Experience with SAP and CRM tools is a plus, but not required - we'll train the right person
A desire to grow personally and professionally within a values-driven company
What You'll Do:
As a Customer Support Coordinator, you'll be the heartbeat of our customer experience and a critical part of our sales and service team. Your day will include:
Accurately and promptly processing customer transactions (quotes, orders, and returns) using SAP
Communicating clearly and professionally via phone, email, and in-person with customers and internal teams
Reviewing customer requests and assessing our ability to meet project specifications, quality requirements, and terms
Educating customers on Swagelok products, terminology, features, and technical applications
Monitoring order fulfillment schedules and ensuring timely delivery
Utilizing CRM systems to maintain accurate documentation and support seamless collaboration
Offering feedback on how we can improve our training, policies, and procedures
Supporting strategic company initiatives and working on cross-functional projects
Coordinating with Sales & Service Centers, corporate teams, and factory contacts on behalf of customers
Living and demonstrating the Swagelok Core Values in everything you do
Ready to Join Us?
We're more than a company - we're a community. If you're ready to grow your career and help us serve our customers with excellence, we'd love to connect with you!
$27k-36k yearly est. 3d ago
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Client Services Associate
Talentwealth
Sales associate and customer service job in Birmingham, AL
TalentWealth Recruiting partners with independent wealth management firms nationwide to attract and place top-tier professionals. Our client who is an established, highly respected independent fee-only wealth management firm in Birmingham is seeking an experienced, sharp, and highly motivated Client ServiceAssociate. This individual will provide proactive, in-office support to financial advisors and play a critical role in delivering efficient, high-quality client service within a boutique office environment.
JOB SUMMARY:
Under general supervision, this role uses skills gained through training and experience to provide proactive support to advisors and assist with efficient, quality client service. Follows established procedures to perform routine tasks, and receives general guidance and direction to perform other work with substantial variety and complexity requiring limited decision-making responsibility. Extensive contact with internal and external clients to resolve most questions and problems, and refer new or unusual issues to a higher level.
ESSENTIAL DUTIES & RESPONSIBILITIES:
This position aids in the operations of the firm by providing concierge support in our solution implementation process. Specific responsibilities include, but are not limited to:
Client Onboarding - This role will prepare new business paperwork as part of our concierge implementation process while working alongside the department lead to monitor client progression through account opening and onboarding.
Client Service: This role will respond to client service inquiries, and prepare/send/submit client service forms and requests.
Data Entry - This role will be responsible for entry and updating of client data within the company's technology systems while ensuring a high level of accuracy (ie. address changes, name updates, beneficiary details, etc).
Client File Maintenance - This role will be responsible for filing client-related materials in their appropriate cloud folder and accumulating materials in the client file for advisors' meetings with clients.
Email Support - This role is responsible for assisting the advisor in the management of email inflow, delegating messages to the team and systems as appropriate, and proofreading dictated emails in preparation for client delivery.
Team Development - All team members participate in internal meetings, and look for ways to improve current systems to share with the team.
QUALIFICATIONS:
The ideal person for this role will be one with excellent time management capabilities and exceptional communication skills. Because this is a client-facing role that prepares paperwork with our New Business & Client Services Department, meticulous attention to detail is a must.
Have at least 2 years of administrative experience with 2 years in the wealth management industry
Bachelor's degree preferred
Excellent written and verbal communication skills with strong interpersonal skills
Organized and thrives in a role with set processes and procedures
Able to work independently and in a team environment
Proficient in Microsoft Excel, Word, Outlook, and SharePoint
Able to manage and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment
Warm and friendly demeanor while handling stressful situations
Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, and spreadsheets
Uses mathematics sufficient to process account and transaction information
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year + bonus
Benefits:
401(k)
401(k) matching
Dental Insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
$55k-70k yearly 13h ago
Sales Associate (Part-Time) - The Summit Birmingham
Alo Yoga 4.2
Sales associate and customer service job in Birmingham, AL
Sales associate and customer service job in Birmingham, AL
Sterling Search Partner is helping a Birmingham client with its search for a CustomerService Representative. We are seeking a motivated and customer-focused Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide information about our products and services.
Interviews will be the week of January 12th
Start Date February 2nd
While in training you will work:
The first 2 months Monday - Friday 8:00AM to 5:00PM
After training you will work:
5 days a week between Monday - Saturdays and will be off either Tuesday, Wednesday or Thursday. Your shift will be 11:00AM - 8:00PM
Saturdays are required and your shift will be either 7:00AM - 3:30PM or 8:30AM - 5:00PM
Key Responsibilities:
Answer incoming calls promptly and professionally.
Respond to customer inquiries and provide accurate information.
Resolve customer issues and complaints effectively and efficiently.
Maintain detailed records of customer interactions in the database.
Collaborate with team members and departments to improve customerservice processes.
Meet or exceed performance metrics, including call volume and customer satisfaction.
Stay updated on product knowledge and company policies.
Qualifications:
High school diploma or equivalent; additional education is a plus.
Previous experience in a call center or customerservice role preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficiency in computer systems and software.
Ability to work in a fast-paced environment and handle stressful situations.
$25k-32k yearly est. 1d ago
Customer Service Representative
Teksystems 4.4
Sales associate and customer service job in Birmingham, AL
Each agent will handle 25-30 calls per day. Calls will typically last around 15 minutes. This is not a scripted call center - they will be talking from owners that the company owes money to. Will be expected to think analytically as each conversation is not the same.
*Schedule*
Monday - Friday; 8am - 5pm
*Skills & Qualifications*
* 4+ years of call center experience, taking inbound or making outbound calls (heavy volume preferred)
* Experience handling calls in Oil & Gas, Power/Energy, or Utility industries
* Any experience providing customer support, collections, technical support, etc.
* Must ha
*Job Type & Location*
This is a Contract to Hire position based out of Birmingham, AL.
*Pay and Benefits*The pay range for this position is $21.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Birmingham,AL.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$21-23 hourly 2d ago
Customer Support Representative
Global Star 4.6
Sales associate and customer service job in Birmingham, AL
Global Star is a fast-growing company in Birmingham, Al dedicated to delivering innovative solutions and top-tier customer experiences. We represent exciting new clients across multiple industries and pride ourselves on a customer-first approach. Our team is passionate about problem-solving, relationship building, and driving results-and now we're looking for motivated individuals to join us.
We are seeking Customer Support Representatives who are energetic, detail-oriented, and customer-focused. In this role, you'll be the first point of contact for our customers-providing product information, resolving concerns, and ensuring every customer leaves with a positive impression.
This position offers weekly pay, full training, and opportunities for growth in a supportive environment. If you enjoy working with people and want to take the next step in your career, this is the perfect opportunity.
Key Responsibilities
Provide professional, friendly customer support in person and over the phone.
Answer questions about products, services, and promotions.
Resolve customer issues with empathy and accuracy.
Process payments and transactions securely and efficiently.
Maintain an organized and welcoming customerservice area.
Stay current on product knowledge, promotions, and company updates.
Support team members to achieve performance goals.
Assist with merchandising and administrative tasks as needed.
Qualifications
Must be 18 years or older.
High school diploma or equivalent required.
Strong verbal and written communication skills.
Ability to multitask and stay organized in a fast-paced setting.
Reliable transportation for on-site work in Birmingham.
Positive, solution-focused attitude with strong attention to detail.
Prior customerservice or retail experience preferred, but not required.
Benefits
Weekly Pay for consistent compensation.
Comprehensive Training and ongoing support.
Career Growth Opportunities with a rapidly expanding company.
Supportive Team Culture built on collaboration and success.
Recognition programs for top performers.
Employee discounts on select products and services.
Flexible scheduling (based on business needs).
Apply Now
Global Star is growing fast - and we're looking for individuals who want to grow with us. If you're ready to launch your career in a dynamic, high-growth, and people-first environment, apply today.
Qualified Candidates will be contacted within 1-3 business days to schedule an interview with our hiring management team.
$29k-35k yearly est. Auto-Apply 14d ago
Customer Retention Specialist
Insight Global
Sales associate and customer service job in Birmingham, AL
- Receive, review and process natural gas rebates applications accurately and efficiently, ensuring compliance with program guidelines and requirements. - Enter rebate application data into the CCB database, ensuring accuracy and completeness of information.
- Provide prompt and courteous customerservice to rebate applicants, addressing inquiries, resolving issues and ensuring a positive customer experience.
- Provides billing assistance to Top Builders Assist in the installation of natural gas mains and services for the retention department.
- Ensure records are entered accurately and timely, tasks are worked by internal partners as process requires, and relevant information regarding installations are effectively communicated.
- Provide prompt and effective customer support to builders, addressing inquires concerns, and requests related to billing and invoicing.
- Review and correct final bill invoices related to billing and invoicing and ensure accuracy in mailing addresses.
- Collaborates with others, as needed, to solve problems creatively with limited support from the supervisor.
- Responsible for executing the corporate retention effort by offering creative solutions that meet each customer's unique circumstances.
- Handles incoming and outgoing customer calls and emails for service, sales, marketing, and repair related requests.
- Prevents voluntary residential customer attrition by executing the Business Development Support Save policy.
- Understands and successfully communicates the benefits of natural gas and natural gas equipment to customers who are making energy decisions.
- Actively listens and quickly empathizes with customers to make sure their energy needs are met with the usage of natural gas.
- Executes marketing campaigns to increase customer response and is accountable for results.
Works effectively as part of a team and displays a positive attitude in this dynamic environment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
Experience in a customer-facing, sales related, call center (or equivalent) environment
Excellent understanding of CRM software like CC&B, Oracle, Microsoft Office Suites, Adobe, or Salesforce
Effective communication skills, with the ability to communicate with customers for long durations
Knowledge or the ability to quickly grasp the technical aspects of residential natural gas equipment and its - Receive, review and process natural gas rebates applications accurately and efficiently, ensuring compliance with program guidelines and requirements.
- Enter rebate application data into the CCB database, ensuring accuracy and completeness of information.
- Provide prompt and courteous customerservice to rebate applicants, addressing inquiries, resolving issues and ensuring a positive customer experience.
- Provides billing assistance to Top Builders Assist in the installation of natural gas mains and services for the retention department.
- Ensure records are entered accurately and timely, tasks are worked by internal partners as process requires, and relevant information regarding installations are effectively communicated.
- Provide prompt and effective customer support to builders, addressing inquires concerns, and requests related to billing and invoicing.
- Review and correct final bill invoices related to billing and invoicing and ensure accuracy in mailing addresses.
- Collaborates with others, as needed, to solve problems creatively with limited support from the supervisor.
- Responsible for executing the corporate retention effort by offering creative solutions that meet each customer's unique circumstances.
- Handles incoming and outgoing customer calls and emails for service, sales, marketing, and repair related requests.
- Prevents voluntary residential customer attrition by executing the Business Development Support Save policy.
- Understands and successfully communicates the benefits of natural gas and natural gas equipment to customers who are making energy decisions.
- Actively listens and quickly empathizes with customers to make sure their energy needs are met with the usage of natural gas.
- Executes marketing campaigns to increase customer response and is accountable for results.
- Works effectively as part of a team and displays a positive attitude in this dynamic environment.
$25k-31k yearly est. 11d ago
Customer Service Officer
Messa Sync
Sales associate and customer service job in Birmingham, AL
At Messa Sync, we believe in creating seamless connections between people, ideas, and experiences. As a dynamic force in the event planning and engagement industry, we specialize in delivering impactful corporate and community events that foster collaboration and inspire growth. Our Birmingham-based team thrives on precision, innovation, and adaptability-bringing each client's vision to life through expert coordination, meticulous planning, and unmatched dedication.
Job Description
We are seeking a highly motivated and detail-oriented CustomerService Officer to join our team in Birmingham, AL. This role is ideal for individuals who excel in providing exceptional service, solving problems efficiently, and ensuring that every client interaction reflects our company's values. As a key point of contact for customers, you will play an essential role in building trust and delivering a positive experience.
Responsibilities
Handle inbound and outbound customer inquiries via phone and email in a professional manner
Resolve product and service issues by clarifying the customer's complaint and determining the cause
Follow up to ensure customer satisfaction and maintain a high level of service quality
Maintain accurate records of customer interactions and transactions
Collaborate with other departments to ensure customer concerns are addressed effectively
Continuously improve service processes by offering suggestions and feedback
Maintain up-to-date knowledge of products, services, and company procedures
Qualifications
Qualifications
High school diploma or equivalent (Associate's or Bachelor's degree preferred)
2+ years of experience in a customerservice or client-facing role
Strong communication and interpersonal skills
Ability to multitask, prioritize, and manage time efficiently
Proficient in Microsoft Office and CRM systems
Critical thinking and problem-solving abilities
Professional demeanor and commitment to excellence
Additional Information
Benefits
Competitive annual salary ($55,000 - $62,000)
Opportunities for career advancement and professional development
Supportive and collaborative work environment
Paid time off and holidays
Comprehensive training and onboarding programs
Access to employee assistance resources
$55k-62k yearly 60d+ ago
Customer Service Officer
Every Word Code
Sales associate and customer service job in Birmingham, AL
About Us
Every Word Code is a forward-thinking technology firm that believes in the power of communication and clarity in software solutions. Based in Baton Rouge, LA, we specialize in tailored development services that bridge human understanding with digital precision. Our commitment to excellence is matched by our dedication to building a professional, supportive, and inclusive work environment where every team member is valued. Join us in shaping a smarter digital future-one word, one line of code at a time.
Job Description
We are seeking a highly motivated CustomerService Officer to join our dynamic team. In this role, you will serve as the frontline representative for our clients, ensuring every customer receives accurate, timely, and respectful assistance. You will play a key role in resolving inquiries, handling requests, and supporting the operational workflow across multiple channels.
Responsibilities
Respond to customer inquiries via phone, email, and live chat
Resolve customer issues and complaints with professionalism and empathy
Document interactions and maintain accurate records in our CRM system
Collaborate with internal departments to resolve technical or service-related concerns
Identify areas for service improvement and provide feedback to management
Ensure compliance with company procedures and quality standards
Follow up with clients to confirm resolution and satisfaction
Qualifications
Qualifications
High school diploma or equivalent (Associate's or Bachelor's degree preferred)
1-2 years of experience in a customerservice, administrative, or support role
Strong verbal and written communication skills
Ability to multitask and work under pressure in a fast-paced environment
Proficient with customerservice software and tools (CRM systems, ticketing platforms, etc.)
A solutions-oriented attitude and high emotional intelligence
Detail-oriented and highly organized
Additional Information
Benefits
Competitive salary: $57,000-$60,000 annually
Opportunities for career advancement and professional growth
Ongoing training and skill development programs
Supportive team culture and leadership
Health, dental, and vision insurance options
Paid time off and holidays
A dynamic work environment with modern tools and systems
$57k-60k yearly 60d+ ago
Customer Service Advisor
Randy Scott
Sales associate and customer service job in Birmingham, AL
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly Auto-Apply 14d ago
Customer Service Advisor
Precision Tune Auto Care-Birmingham 56-11
Sales associate and customer service job in Birmingham, AL
Job Description
CustomerService Advisor
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly 14d ago
Customer Service Advisor
Alabaster 56-16
Sales associate and customer service job in Alabaster, AL
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly Auto-Apply 14d ago
Customer Service Advisor
Precision Tune Auto Care-Alabaster 56-16
Sales associate and customer service job in Alabaster, AL
Job Description
CustomerService Advisor
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly 14d ago
Specialist, Customer Relations
Le_301 Hibbett Retail
Sales associate and customer service job in Birmingham, AL
00015 Store Support CenterLE_301 Hibbett Retail, Inc.SUMMARY
The Specialist, Customer Relations provides administrative support to the customer relations department. Helps ensure high levels of customer satisfaction by assisting stores and customers with the timely resolution of problems or concerns via phone and email communication. Acts as an intermediary between the stores and customers. Responds to inquiries and/or reviews received through social media and other platforms.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greets, assists, and provides direction and information to clients and visitors to foster a professional and welcoming environment.
Assists Customer Relations with designated daily tasks. Tasks can include but not limited: contacting customers, stores, other company team members.
Receives and responds to incoming phone calls and emails in a timely and professional manner to build loyalty and a positive and professional image among customers.
Assists with customers, visitor questions, and/or resolve issues such as refunds, overcharges, lost or stolen packages, reward points balances, returns and exchanges, complaints, and other service or product issues to ensure customer satisfaction.
Coordinates with stores and other internal departments as needed to answer questions, resolve, or prevent problems.
Coordinates customer fulfillment as needed when a store closes (e.g., computer problems, weather-related issues, staffing issues, etc.) causing that location to be unable work orders.
Assists with customer interactions and/or issues received through social media platforms to foster customer engagement and build a loyal and active customer community.
Assists e-commerce customers as needed by cross-selling, upselling, and suggesting add-on sales.
Reviews and stays abreast of the organization's policies, procedures, and products.
Protects company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Measurable Outcomes: Attendance, performance, and timeliness to ensure operational efficiency, employee engagement, and customer satisfaction.
QUALIFICATIONS
0 - 1 years of related experience.
Call center, customerservice, or related experience preferred.
Knowledge in administrative work.
Communication and interpersonal skills, ability to interact effectively with customers and team members.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
$25k-37k yearly est. Auto-Apply 33d ago
Customer Service Associate
Collabera 4.5
Sales associate and customer service job in Northport, AL
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Job Title : CustomerServiceAssociate I (9071-1)
Location : 3500 5th St, Northport, AL - 35476
Duration : 3-6 months (Possible Extension)
Client : FIS
Shift: Primarily 2nd Shift - The schedules will be between 1:00 PM and 10:45 PM
***The training will last 4 weeks. The training class will be from 3 to 11:45***
Shifts will be assigned following the completion of the onboarding process.
General Duties & Responsibilities:
• Provides customer support by phone, email, or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to the proper Product Support department.
• Processes a high volume of consumer inquiries of FIS products and services, and resolves a targeted percentage of those inquiries.
• Troubleshoots customer problems, identifies the root cause of the problem, and uses tool and resources appropriately to determine how to resolve customer problems.
• When unable to resolve the problem in a reasonable amount of time, will escalate to the appropriate resource. Follows up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledge.
• Tracks and documents inbound support requests and ensures proper notation of customer problems or issues.
• Updates customer information and ensures accurate entry of contact information.
• Meets the standards of the job, such as quality standards, adherence to schedule, and average handle time.
• May provide guidance and/or mentoring to less experienced CustomerServiceAssociates - Consumer.
Educational Requirements:
A high school diploma or GED is required for this role. Associate or Bachelor's degree is preferable; or the equivalent combination of education, training, and work experience.
General Knowledge, Skills & Abilities:
• Knowledge of the company's products, services and business operations to enable resolution of customer inquiries
• Excellent customerservice skills that build high levels of customer satisfaction
• Excellent verbal and written communication skills
• Computer navigation and operation skills
• Demonstrates effective people skills and sensitivities when dealing with others
Ability to work both independently and in a team environment
Qualifications
- Reliable Transportation
- Verify employment history
- Verify education
- Able to pass a drug test as well as a criminal background check
Additional Information
If interested please contact me via phone or email
Kristie Schneider: Technical Recruiter from the professional staffing firm Collabera
Tel: 704-************ ext: 3318
Cell: ************
$28k-36k yearly est. 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Sales associate and customer service job in Birmingham, AL
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$25k-31k yearly est. 4d ago
Winner's Circle - Customer Service - Dave and Busters
Daveandbusters
Sales associate and customer service job in Birmingham, AL
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $11 per hour
Salary Range:
7.25
-
11
We are an equal opportunity employer and participate in E-Verify in states where required.
$7.3-11 hourly Auto-Apply 60d+ ago
Provider Services Account Specialist- Alabama
Unified Health Services
Sales associate and customer service job in Birmingham, AL
Full-time Description
Job Grade:
Purpose of Job:
Ensure effective and proactive communication with assigned clients.
Thoroughly and analytically review client reports to improve each client's cash collections while identifying internal process gaps.
Work cooperatively with all other UHS departments to present timely, detailed information to both internal and external customers
Work to make UHS more customer focused and to strengthen client relationships.
To generate and distribute routine and ad hoc reports to internal and external customers.
To gather information from various sources to interpret patterns and identify trends to improve business processes and affect UHS and client business decisions.
To report results and findings to the business, colleagues, and clients.
Main Duties:
Using root cause identification, analyze and prepare client reports for client meetings.
Build sustainable relationships with our client through open and interactive communication while leading client calls, proactively identifying potential issues and spearheading resolutions.
Review, prepare, and send routine and ad hoc reports accordingly and process report requests within deadlines to internal and external clients.
Serve as an analytics specialist focusing on the management of data from various sources and providing data-driven insights.
Provide internal support to departments wanting to increase efficiency, productivity, or profitability through analysis of information and data.
Recommend actions by analyzing and interpreting data and making comparative analyses.
Work cooperatively with all other UHS departments to present timely, detailed information.
Facilitate effective and proactive communication with assigned clients.
Complete special projects as assigned within designated timeframes.
Extract and compile data from a database or other secondary data sources.
Interpret data, analyze results using statistical methods and techniques.
Identify, analyze, and interpret trends or patterns in complex data sets.
Present data and conclusions in a clear and concise manner.
Work with management to prioritize business and information needs.
Performing quality checks on data used in analysis and reports and review all work to ensure accuracy.
Requirements
Qualifications:
High School diploma required, Bachelor's degree preferred.
Proficient with Microsoft Office applications with an emphasis on Excel, specifically VLOOKUP's, Pivot Tables and formulas.
Experience with project management and delegation of responsibilities.
Technical expertise regarding data models and data mining.
Knowledge, Skills and Abilities:
High School diploma required, Bachelor's degree strongly preferred.
Process focused mindset with the ability to breakdown workflows/processes in an effort to improve customerservice. Proficient with Microsoft Office applications with an emphasis in Excel, specifically VLOOKUP's, Pivot Tables and formulas. Experience with Project Management and delegation of responsibilities, with a proven track record of success.
Detail oriented, with strong analytical, organizational and problem-solving skills.
Customer focused with experience handling difficult or challenging customer calls in a professional manner.
A strong desire to learn new tasks and take on additional responsibilities, while managing current workload.
Understanding of basic business principles and processes.
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Technical expertise regarding data models and data mining.
Strong knowledge of and experience with reporting packages and database querying.
Strong verbal and written communication skills.
Demonstrates a strong work ethic by managing time effectively and completing all tasks as assigned.
Maintains a commitment to quality, attention to detail, and follow through in the face of potential time constraints or deadlines.
$24k-35k yearly est. 18d ago
Inside Sales Associate (T)
Publishing Concepts 4.0
Sales associate and customer service job in Adamsville, AL
Description:
Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to work for, headquartered in Dallas, Texas. PCI partners with colleges, universities, service organizations, social clubs, high schools, and other organizations to meaningfully engage their alumni and members. We build affinity, strengthen community, and create lasting relationships through accurate data collection, alumni and membership directories, Oral History publications, branded merchandise, and innovative fundraising programs.
Through PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. We don't just strengthen connections - we capture, curate, and preserve the world's stories.
Inside SalesAssociates Job Description
We are seeking a highly motivated and detail-oriented Inside SalesAssociate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance!
What you bring:
A love for sales and a positive, challenge-driven mindset.
Resilience, dedication to excellence, and a results-oriented approach.
Exceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners.
Goal-oriented, coachable, and motivated to deliver an outstanding experience on every call.
Strong keyboarding, spelling, and attention to detail.
Your authentic self and personality - we're hiring you for YOU!
How we differ from other Contact Centers:
Our Culture! At PCI, we don't just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant's Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that's purpose-driven, as it is fun, we want to meet you!
Inside Sales Responsibilities:
Inbound and Outbound Calls:
Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count. Connect, listen, and leave a lasting impression.
Client Engagement:
Make every call count. Connect, listen, and leave a lasting impression. Handle every interaction with clients with professionalism and care, to ensure every client is referenceable and that we consistently represent our Partners to the best of our ability.
Sales Processes:
Follow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures.
Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection.
Close with confidence - tackle objections, deliver strong rebuttals, and ensure every client walks away impressed.
Coaching and Training:
Participate in ongoing coaching and training to stay updated on product knowledge, campaigns, and sales techniques, and share best practices.
Independent Sales Activities:
Work autonomously from your home office to handle inbound leads and make outbound calls to prospective clients. Self-directed coaching is required.
Feedback Loop:
Actively seek feedback from your leaders, sales team, and peers to continuously improve the quality of service and address growth areas.
Accountability and Attendance:
Maintain excellent attendance and punctuality to ensure consistent coverage to care for our clients by keeping your commitment to your schedule, breaks, lunches, and meetings to optimize team collaboration and workflow.
Requirements:
Requirements for Inside SalesAssociates
This position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA.
Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred).
Minimum High School Degree or Equivalent.
Must complete a background check within 48 hours of receiving an offer.
Must complete a reference check (3 professional references needed).
Must have a quiet workspace: Free of disruptions for professional call handling.
Experience preferred in making high-volume sales calls.
Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred.
Technical Requirements:
Must have hard-wired Internet Connection: We are unable to work off Wi-Fi.
Must have a Download speed above 10/Upload Speed above 5.
Must have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally.
Desktop Equipment provided: You must work off our equipment.
Physical Requirements:
Must be able to sit for long periods of time.
Inside SalesAssociates Pay Rate and Schedule:
Rate of pay: $16 per hour + uncapped commission.
Average Associates earn $40K to $45K per year!
Top Performers earn $45K plus per year!
Must be able to work any 8-hour shift between 8 am CST and 8 pm CST.
Scheduled one-hour lunch and two 15-minute breaks daily.
Monday - Friday, offering full-time shifts only.
One to two Saturdays per quarter (about one to two Saturdays every three months).
Benefits for Inside SalesAssociates - Telemedicine, Medical Insurance, Health Spending Account (HSA), Medical, Dental, Vision, and Life Insurance, Wellness Program, 401K with company match, PTO (vacation, sick, personal, holidays, half-holidays), Bereavement leave, Tuition Reimbursement, and more!
Additional Company Awards
Texas
Great Place to Work: (2 consecutive years)
Best Companies to Work for in Texas (6 consecutive years)
Top 100 Places to Work: Dallas Morning News (7 consecutive years)
Dallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years)
Top 100 Places to Work: San Antonio Express-News (2 consecutive years)
San Antonio Business Journal: Best Places to Work (3 consecutive years)
Virginia
Top 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years)
Virginia Business: Best Places to Work (3 consecutive years)
Arkansas
Arkansas Business: Best Places to Work (2 consecutive years)
National
Intl. Customer Management Institute (ICMI) - 2021
Top Workplaces 2021, 2022 - received 7 Culture Excellence Awards
Inc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com
Learn more about PCI ****************************
PCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check.
#ZR
***We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas***
$40k-45k yearly 30d ago
Associate Engagement Representative
Elwood Staffing 4.4
Sales associate and customer service job in Lincoln, AL
When you join the Elwood family, you become part of a team that fosters a culture of integrity, winning and achieving results, providing superior customerservice, and helping others. We help people find jobs and help employers find the people they need to be successful. You can leave the office each day knowing that you made a difference in your community. Our success comes from the success of our associates and customers. Come experience the Elwood way and make a difference with us!
Elwood Staffing is also a performance and results-driven culture for the hard-working, passionate, and highly motivated. You can expect a career that provides a constant variety of challenges along with progressive training and professional development to meet those challenges. Come work for a growing company that serves more than 6,000 businesses and puts more than 28,000 people to work daily.
#powerthepurple
General Purpose of an Associate Engagement Representative:
You'll be responsible for purposefully and systematically building a true company culture of passion for prioritizing associates in all stages of the employment lifecycle. You must personally embody and emphasize a departmental culture of serving others, and you must work ardently to make Elwood Staffing the industry leader in associate engagement by creating programs and processes that make engagement an enjoyable, rewarding endeavor for everyone: our associates, our clients, and our company.
Essential Functions of an Associate Engagement Representative:
Create and manage programs and processes that improve the associate's employment experience - Ensure that companywide communication and engagement activities are coordinated, timely, and scalable - Develop new and improve existing engagement outreaches that impact associates in all stages of the employment life cycle - Consult with clients and branches to create client-specific associate surveys - Define (and redefine) benchmark metrics
Heavy data analysis with emphasis on data visualization for users who are not analytically minded
Serve as a subject matter expert and consultant in all areas of engagement: knowledge of current workforce trends, important metrics to consider in different environments, creating and running surveys, adding new touchpoints, and making recommendations for change to existing processes or policies
Provide timely reporting to executive management
Provide tools and training so that branch leaders can implement their own initiatives
Serve as primary contact to address associate complaints and solve issues in real-time when Onsite Manager is out of the office
Desired Skills & Experience for an Associate Engagement Representative:
Ability to travel between company branches and client facilities
Strong service-oriented attitude and demeanor
A passion for improving the working lives of our associates
Intermediate proficiency in Excel
Intermediate knowledge of survey methodologies and platforms
Strong written and oral communication skills
Strong ability to prioritize projects and meet deadlines
Process-oriented mind and commitment to continuous improvement
At least one year of experience in the staffing industry or in a talent management/employee engagement role
What Elwood Staffing can offer you:
Competitive salary
Health, Dental and Vision plan
Prescription drug plan
Life and Supplemental Life Insurance
Short and Long - Term Disability
401K Plan with company contribution
Telemedicine - Teledoc
Employee Assistance Program
Access to Benefit Advocates
Discount tickets, travel, and shopping-Working Advantage
Dell computer discount
Enterprise Rental Car discount
Chairman's Club
Anniversary awards program
Tuition reimbursement
$500 bonus paid for completion of approved Professional Certification
$500 Recruitment Incentive for Internal Careers
Bereavement Leave
Paid Time Off & Paid Holidays
Progressive training and development
Opportunities for advancement throughout our company
If you are outgoing and enjoy interacting with others, the Associate Engagement Representative position would be a great fit for you!
Join our growing team today and discover why Elwood is one of the best to work for in the staffing industry!
We are an Equal Opportunity Employer.
Find out more about us at www.elwoodstaffing.com
#IJC
$37k-47k yearly est. 4d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Fairfield, AL?
The average sales associate and customer service in Fairfield, AL earns between $16,000 and $29,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Fairfield, AL
$21,000
What are the biggest employers of Sales Associate And Customer Services in Fairfield, AL?
The biggest employers of Sales Associate And Customer Services in Fairfield, AL are: