Sales associate and customer service jobs in Hermitage, PA - 1,329 jobs

Summitville, Minerva, OH Are you ready to join a team that's redefining customer service and inside sales in the building materials industry? Summitville, part of General Shale and the global Wienerberger family, is seeking a positive, detail-oriented professional for our newly renovated Minerva, OH sales office-the hub for supporting our national distribution network and handling inquiries about our industry-leading thin brick, floor brick, and quarry tile products. What Makes This Role Different? This isn't just customer service. You'll build relationships with distributors across North America, serve as a trusted partner, and work closely with our external sales team, plant, and corporate office. Most of your work will focus on customer service and inside sales, helping you truly understand our customers and business. We offer comprehensive training and, for those who excel, there is a strong potential to move into an outside sales role-either at this location or another-after 18-24 months. While advancement isn't automatic, many of our team members have successfully made this transition as they've grown with us. Key Responsibilities: Answer product, order, pricing, and delivery inquiries Process orders, quotes, and returns accurately Collaborate with sales, production, and logistics for smooth deliveries Troubleshoot and resolve customer issues Maintain organized records and develop ongoing distributor relationships Learn SAP systems and participate in sales training Support and complete training with sales reps Who Should Apply? Open to recent college graduates seeking a career path into sales and those looking to start a sales career-no prior sales experience required, just a willingness to learn and help customers. Company Culture: Summitville combines the resources of the largest brick company in the country with a family-business feel. We pride ourselves on our products, service, and reputation for high-profile commercial projects. Our team values collaboration, positivity, and ongoing investment in people and facilities. You'll be part of a supportive environment where your growth is encouraged and your contributions matter. Requirements & Benefits: Detail-oriented, organized, and strong communicator Proficient in Microsoft Office (Outlook, Excel, Teams) Experience with SAP or building materials a plus Bachelor's Degree preferred Clean driving record and willingness to travel Competitive pay, health/dental/vision insurance, retirement plan, paid time off, and more If you're ready to make an impact and grow your career with a company that values its people, we want to hear from you! Apply today-this position is available immediately. Learn more about General Shale and our portfolio of masonry and building solutions at *********************

SUMMARY: This position will assist agency insurance representatives in gathering all necessary documents for new clients and enter information into agency management system. This role will also partner with insurance representatives to manage and maintain existing accounts including account servicing (change requests, renewals, etc.), marketing and account rounding. The IAM will set the standard for high levels of client satisfaction in meeting/exceeding their needs, and assist/lead other team members in providing the same high level of performance. ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to the following: Address customer needs by confirming appropriate coverage, processing change requests and billing and payment inquiries. Prepare applications for renewals reviewing for accuracy with correct entry into agency management system. Process insurance claims by gathering information from client, submitting to insurance company, and following through to the close of the claim with claims adjuster. Order Motor Vehicle Reports for prospective insured drivers. Assist Producer in the marketing of new business accounts; process applications; and submit to the insurance company for binding of coverage and completion of Certificates of Insurance. Provide clients with automobile identification cards. Compile information for marketing of prospects. Review expiration lists for confirmation all policies in current period are renewed. Scan and attach all documents to customer files in agency management system. Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations. Regular, predictable attendance is an essential requirement of this position EDUCATION and/or EXPERIENCE: High School or equivalent GED Must have Property and Casualty License Preferred minimum of one (1) Year experience working with insurance related. E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran Qualifications EducationHigh School (required) Licenses & CertificationsProperty & Casuality Lic (preferred) Life & Health License (preferred) Skills Customer Service (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Day-to-Day Manage high-volume inbound and outbound calls (approximately 100 per day) with professionalism and courtesy. Provide prompt and thorough customer support, resolving inquiries efficiently. Assist clients with account details, billing questions, and service requests. Accurately update client records and perform data entry using Microsoft Office and related software. Handle transactions, including occasional cash processing. Identify customer needs and promote relevant products or services to support sales initiatives. Document all interactions clearly for future reference and analysis. Participate in ongoing training to enhance product knowledge and service skills. Must-Haves Previous experience in customer service, especially handling inbound calls. Background in office or desk-based roles (e.g., teaching, automotive dealership, dental office). Strong verbal and written communication skills with attention to detail. Proven ability in call center or customer support environments preferred. High typing accuracy and speed for data entry tasks. Proficiency in Microsoft Office Suite and general computer skills. Ability to multitask effectively in a fast-paced setting. Analytical skills to assess customer needs and provide solutions. Plusses Experience in HVAC, lawn care, landscaping, or home services. Knowledge of sales techniques, cash handling, and outbound calling strategies. Familiarity with CRM systems (RealGreen preferred).

Apply now * Apply Now * Start applying with LinkedIn Start Please wait...

Back Customer Service Representative Float - Boardman #24-8526 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be in Boardman and floating to Newport Glen, Columbiana and Poland, OH Banking Centers. Market Youngstown Work Hours per Week 40 Requirements High school diploma or GED required. Cash handling and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues. Essential Functions: Excellent Customer Service Perform Customer Transactions Operational and Security Proficiency Identify referral opportunities Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Meets established individual referral goals as assigned. Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met. Complete outbound customer calls as needed to support the sales and service needs of the Banking Center. Develops and maintains working knowledge of the Bank's products and services. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must have strong product knowledge for the level of selling and successfully promoting products expected with position. Ability to write simple correspondence. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Youngstown, Ohio, United StatesColumbiana, Ohio, United StatesPoland, Ohio, United States

NOTE: This posting will close on 1/22/2026 or after 25 applications are received, whichever occurs first. Are you looking for a rewarding career in a dynamic, customer-focused environment? The Pennsylvania Liquor Control Board (PLCB) is hiring Part-Time Sales Associates - Intermittent Liquor Store Clerks (ILSC) to join our Fine Wine & Good Spirits stores! We're seeking friendly, motivated individuals who are passionate about delivering top-notch customer service and creating a welcoming shopping experience. Now Hiring at Store #0412 - Apply Today! Multiple positions may be filled from this posting. DESCRIPTION OF WORK As a Part-Time Sales Associate, you'll be the face of our store - engaging with customers, assisting with sales, and contributing to a positive shopping atmosphere. If you enjoy a fast-paced retail environment, this is the perfect opportunity to grow your skills while benefiting from competitive pay, career advancement opportunities, and valuable experience. These positions are eligible for Affordable Care Act / Bronze Plan medical benefits from the first day of employment. Key Responsibilities: Provide exceptional customer service, helping shoppers find what they need. Manage sales transactions with a computerized cash register. Unload shipments, stock shelves, and set up product displays. Receive, assemble, and pack wholesale customer orders, loading them into vehicles. Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. Stand for extended periods of time. Keep the store clean and organized. Utilize scanners, box cutters, dollies, carts, hand trucks, and pallet jacks. Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it. Work in a friendly, team-oriented environment where every day brings new challenges and rewards. If you're ready to put your customer service skills to work in an exciting retail setting, we'd love to hear from you! Apply today and start your journey with the PLCB. Learn more about working with us! Work Schedule and Additional Information: This store is situated near major highway(s) for easy access, FREE parking is available for staff and is located near a variety of food and restaurant options. Permanent, part-time employment. Preferred availability: 24 - 32 hours per week. Flexible shifts are available, typically ranging from 4 - 8 hours per shift. Availability on a rotating basis will be scheduled during the week and weekend, both with daytime and evening hours. Schedule details may change due to the operational needs of the store; applicants may be required to work schedules not outlined below. Work schedules will be assigned between the following hours/days: Monday - Saturday, 10:30am - 7:30pm Sunday, Closed Work hours: Work hours will vary. A minimum of 13 hours per week will be required with the ability to work more hours per week, depending on availability. Applicants interested in working additional shifts/hours above the minimum can discuss their availability with the General Manager. There is the opportunity to work up to 32 hours per week. Telework: You will not have the option to telework in this position. Store Location: You will be headquartered in the store listed at the top of this posting. You may be assigned to work in other stores within the county or district based on operational needs. Applications are non-transferrable - do not apply to this posting if you are not willing to work in the location listed above. Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Necessary Special Requirement: Applicants must be at least 18 years of age. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Primary Office Location:4140 East State Street. Hermitage, Pennsylvania. 16148.Join our team. Make a difference - for us and for your future.Position Title: Card Services Representative 2 Business Unit: Operations Reports To: Supervisor of Card Services Position Overview: This position is primarily responsible for performing a variety of administrative duties to support the Bank's credit card and debit card programs. The incumbent works independently and coordinates with various departments regarding credit and debit card processing in conjunction with Bank policies and procedures. The incumbent is expected to provide a high level of customer service to internal and external customers. The incumbent is actively involved in product security and fraud control. Primary Responsibilities: Inputs approved applications into the appropriate software for set-up. Maintains account information with address changes, credit limit changes, etc. Responds to inquiries from debit and credit cardholders and researches problems and disputes. Reviews and monitors various reports including lost or stolen account activity, accounts not activated, fraud alerts and exception reports. Performs daily reconcilements and accounting functions for various general ledger and Demand Deposit Accounts (DDA). Provides portfolio reports to management. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Education: High School or GED Minimum Years Experience: 3 Special Skills: Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to use general office equipment Ability to use a personal computer and job-related software MS Word - Intermediate Level MS Excel - Intermediate Level Working knowledge of the technical aspects of credit and debit card functions. Special Licenses and Certificates: N/A Physical Requirements: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the role In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients. Responsibilities: · Customizing and implementing appropriate applications and solutions for external clients · Analyzing client needs and participating in the design of business process requirements · Translating business requirements into off-the-shelf and customization specifications · Testing, documenting, and training client personnel on functional and business applications software · Guiding others in resolving complex issues in specialized area based on existing solutions and procedures Requirements: · Be able to anticipate potential objections and influences others to adopt a different point of view · Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services · Be able to work on your own with guidance in only the most complex situations · Have the ability to train and mentor junior staff · Be an expert of own discipline for clients · Be able to solve complex problems; takes a broad perspective to identify innovative solutions Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Job DescriptionDescription: Purpose: All aspects of customer service at front desk and in retail area Essential Functions: Greets customers Knowledgeable in computer software, SalonBiz and other standard software packages Serves as a resource to clients regarding school services, pricing information, and product knowledge Checks customers in for services and executes completion of necessary paperwork Book appointments utilizing knowledge in computer software Collects payments for services and retail; removes and records amount of cash and other forms of payment in register at end of shift Respond to client inquires and/or client complaints, resolves challenges based on level of challenge presented or refer client complaint to management Arranges merchandise and helps put out inventory on shipment days General cleaning such as shelves, counters, coffee bars, etc. Solicits sale of new or additional services Responsible for data input and maintenance of student quota sheets, assignment of student phase numbers, desk assignments, and various student-related reporting Coordinate student schedule changes according to needs of the BAI Instructors; open services for students one week prior to the next phase of instruction Provides training and guidance to new students through written and oral instructions; PowerPoint presentation for Intro II Phase, and assignment of front desk stations within specified time frames Update and maintain front desk process and procedure manual Maintain and promote positive public relations Audits register amounts during opening and closing procedures Provide general administrative functions and completes other duties as assigned or directed. Performs other duties as required Requirements: Position Qualifications: High school graduate with previous experience in customer service preferred Excellent customer service and organizational skills Detail oriented Computer knowledgeab

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Columbia area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

Purpose: All aspects of customer service at front desk and in retail area Essential Functions: Greets customers Knowledgeable in computer software, SalonBiz and other standard software packages Serves as a resource to clients regarding school services, pricing information, and product knowledge Checks customers in for services and executes completion of necessary paperwork Book appointments utilizing knowledge in computer software Collects payments for services and retail; removes and records amount of cash and other forms of payment in register at end of shift Respond to client inquires and/or client complaints, resolves challenges based on level of challenge presented or refer client complaint to management Arranges merchandise and helps put out inventory on shipment days General cleaning such as shelves, counters, coffee bars, etc. Solicits sale of new or additional services Responsible for data input and maintenance of student quota sheets, assignment of student phase numbers, desk assignments, and various student-related reporting Coordinate student schedule changes according to needs of the BAI Instructors; open services for students one week prior to the next phase of instruction Provides training and guidance to new students through written and oral instructions; PowerPoint presentation for Intro II Phase, and assignment of front desk stations within specified time frames Update and maintain front desk process and procedure manual Maintain and promote positive public relations Audits register amounts during opening and closing procedures Provide general administrative functions and completes other duties as assigned or directed. Performs other duties as required Requirements Position Qualifications: High school graduate with previous experience in customer service preferred Excellent customer service and organizational skills Detail oriented Computer knowledgeab

SUMMARY: Responsible for assisting bank clients via telephone with their banking needs by providing detailed product information, exemplary customer service, processing of bank transactions, cross selling of bank products and services, problem resolution and referrals to appropriate line of business experts as required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide prompt and courteous assistance to all inbound client calls Assist clients with selection of appropriate bank products and services Recognize and pursue cross-selling opportunities Assess both client and non-client requests, ask appropriate questions to clarify needs, define and offer best alternatives/answers when appropriate Respond to inquiries from the public regarding current rates, job opportunities, office hours, and any other Farmers National Bank related questions Recognize situations where additional expertise is required and bring the necessary resources into the discussion/situation Maintain the highest possible level of integrity and honesty during all client interactions in a manner consistent with the Core Values, Vision, and Mission of Farmers National Banc Corp May be involved in conducting out-bound proactive sales calls to current and potential clients Work individually and as a team to meet and exceed established goals, i.e. referral goals, call handle time goals, availability goals, and quality goals. Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations. Regular, predictable attendance is an essential requirement of this position EDUCATION AND/OR EXPERIENCE: High School Diploma or GED Minimum of one (1) year retail banking experience (Teller, Personal Banker, etc.), customer service experience and phone sales and service experience Proven ability to operate Windows-based computer programs and use a mouse Call center experience preferred E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran Qualifications EducationHigh School (required) Skills Sales Experience (preferred) Customer Service (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Back Customer Service Advisor - Boardman #24-8679 Youngstown, Ohio, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Boardman Banking Center. Market Youngstown Work Hours per Week 40 Requirements High school diploma or GED required. Banking, cash handling, sales, and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focusing on daily sales initiatives. From an operational standpoint, the CSA is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. Essential Functions: Excellent Customer Service Operational and Security Proficiency Identify referral opportunities Relationship building Cross-selling of Bank's products and services Business development (inside and outside) Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center by demonstrating strong ability to sell and successfully promote the Bank's products and services in order to reach individual and team sales goals. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals. Educates bank team on uncovering opportunities to help advance financial wellness of customers. Sets priorities and follows through on the implementation of the defined sales and service activities. Promotes company products and services in the community to assist in the continuing growth of the Bank. Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements. Actively participates in regular sales and staff meetings. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues. Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate. Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed. Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures. Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Cross trained and expected to assist with operational duties. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Strong consumer lending skills are preferred with a solid understanding of consumer lending products. Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base. Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing. Must have strong product knowledge for the level of selling and successfully promoting bank products expected with position. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Youngstown, Ohio, United States

Are you looking for a rewarding career in a dynamic, customer-focused environment? The Pennsylvania Liquor Control Board (PLCB) is hiring Part-Time Sales Associates - Intermittent Liquor Store Clerks (ILSC) to join our Fine Wine & Good Spirits stores! We're seeking friendly, motivated individuals who are passionate about delivering top-notch customer service and creating a welcoming shopping experience. Now Hiring at Store #0415 - Apply Today! Multiple positions may be filled from this posting. DESCRIPTION OF WORK As a Part-Time Sales Associate, you'll be the face of our store - engaging with customers, assisting with sales, and contributing to a positive shopping atmosphere. If you enjoy a fast-paced retail environment, this is the perfect opportunity to grow your skills while benefiting from competitive pay, career advancement opportunities, and valuable experience. These positions are eligible for Affordable Care Act / Bronze Plan medical benefits from the first day of employment. Key Responsibilities: Provide exceptional customer service, helping shoppers find what they need. Manage sales transactions with a computerized cash register. Unload shipments, stock shelves, and set up product displays. Receive, assemble, and pack wholesale customer orders, loading them into vehicles. Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. Stand for extended periods of time. Keep the store clean and organized. Utilize scanners, box cutters, dollies, carts, hand trucks, and pallet jacks. Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it. Work in a friendly, team-oriented environment where every day brings new challenges and rewards. If you're ready to put your customer service skills to work in an exciting retail setting, we'd love to hear from you! Apply today and start your journey with the PLCB. Learn more about working with us! Work Schedule and Additional Information: This store is accessible via public transportation, just a short walk from the BCTA Bus Station, situated near major highway(s) for easy access, FREE parking is available for staff, is located near a variety of food and restaurant options such as Shop n Save, Big Lots & Goodwill, and is close to popular attractions and neighborhood hubs. Permanent, part-time employment. Preferred availability: 20 - 25 hours per week. Flexible shifts are available, typically ranging from 4 - 7 hours per shift. Availability on a rotating basis will be scheduled during the week and weekend, both with daytime and evening hours. Schedule details may change due to the operational needs of the store; applicants may be required to work schedules not outlined below. Work schedules will be assigned between the following hours/days: Monday - Saturday, 8:45am - 9:15pm Sunday, 10:45am - 6:15pm Work hours: Work hours will vary. A minimum of 13 hours per week will be required with the ability to work more hours per week, depending on availability. Applicants interested in working additional shifts/hours above the minimum can discuss their availability with the General Manager. There is the opportunity to work up to 32 hours per week. Telework: You will not have the option to telework in this position. Store Location: You will be headquartered in the store listed at the top of this posting. You may be assigned to work in other stores within the county or district based on operational needs. Applications are non-transferrable - do not apply to this posting if you are not willing to work in the location listed above. Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Necessary Special Requirement: Applicants must be at least 18 years of age. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Primary Office Location:One F.N.B. Boulevard. Hermitage, Pennsylvania. 16148.Join our team. Make a difference - for us and for your future. Relationship Advisor 3 - Trust Services Group Business Unit: WM - FNTC Reports to: Varies Based on Assignment Position Overview: This position is primarily responsible for providing the highest quality service to personal, corporate, non-profit or government clients through the administration of various types of trust and investment management relationships and serves as the client advocate, performs relationship and investment reviews and interfaces with clients for other Wealth Management (WM) services and solutions creating a single advisor within WM. The incumbent is the primary point of contact for assigned clients and is responsible for the overall client experience, satisfaction and retention. Primary Responsibilities: Generates results and focuses on increasing and retaining assets, maintains a book of Tier A and B clients, contacts existing clients to maintain and improve account relationships by offering further financial planning by leveraging the Wealth Strategist and continually reviews and proactively manages client needs and objectives. Proactively seeks opportunities either through enhancement of current client accounts or acquisition of new clients. Demonstrates in depth knowledge of all WM products, positions and differentiates WM products and services against competitors and can also position and differentiate the corporation's products and services against competitors. Fully articulates product offerings and refers to appropriate channels. Actively participates in community and corporate events while developing relationships with COI's and Internal Business Partners. Adopts, advocates and effectively practices the guiding principles and tenets of the F.N.B. Wealth Management endorsed Leadership Doctrine and Best Practices Coaching guidelines. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent project management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Excellent customer service skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in financial services and investment products and services. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: CFP, CTFA or CWS Physical Requirements or Work Conditions Beyond Traditional Office Work: Frequent driving (car, van, truck) Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Full-time, Part-time Description Purpose: All aspects of customer service at front desk and in retail area Essential Functions: Greets customers Knowledgeable in computer software, SalonBiz and other standard software packages Serves as a resource to clients regarding school services, pricing information, and product knowledge Checks customers in for services and executes completion of necessary paperwork Book appointments utilizing knowledge in computer software Collects payments for services and retail; removes and records amount of cash and other forms of payment in register at end of shift Respond to client inquires and/or client complaints, resolves challenges based on level of challenge presented or refer client complaint to management Arranges merchandise and helps put out inventory on shipment days General cleaning such as shelves, counters, coffee bars, etc. Solicits sale of new or additional services Responsible for data input and maintenance of student quota sheets, assignment of student phase numbers, desk assignments, and various student-related reporting Coordinate student schedule changes according to needs of the BAI Instructors; open services for students one week prior to the next phase of instruction Provides training and guidance to new students through written and oral instructions; PowerPoint presentation for Intro II Phase, and assignment of front desk stations within specified time frames Update and maintain front desk process and procedure manual Maintain and promote positive public relations Audits register amounts during opening and closing procedures Provide general administrative functions and completes other duties as assigned or directed. Performs other duties as required Requirements Position Qualifications: High school graduate with previous experience in customer service preferred Excellent customer service and organizational skills Detail oriented Computer knowledgeab

Back Customer Service Advisor - Aurora #22-8298 Aurora, Ohio, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Aurora Banking Center. Market Cleveland Work Hours per Week 40 Requirements High school diploma or GED required. Banking, cash handling, sales, and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focusing on daily sales initiatives. From an operational standpoint, the CSA is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. Essential Functions: Excellent Customer Service Operational and Security Proficiency Identify referral opportunities Relationship building Cross-selling of Bank's products and services Business development (inside and outside) Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center by demonstrating strong ability to sell and successfully promote the Bank's products and services in order to reach individual and team sales goals. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals. Educates bank team on uncovering opportunities to help advance financial wellness of customers. Sets priorities and follows through on the implementation of the defined sales and service activities. Promotes company products and services in the community to assist in the continuing growth of the Bank. Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements. Actively participates in regular sales and staff meetings. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues. Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate. Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed. Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures. Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Cross trained and expected to assist with operational duties. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Strong consumer lending skills are preferred with a solid understanding of consumer lending products. Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base. Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing. Must have strong product knowledge for the level of selling and successfully promoting bank products expected with position. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Aurora, Ohio, United States

Are you looking for a rewarding career in a dynamic, customer-focused environment? The Pennsylvania Liquor Control Board (PLCB) is hiring Part-Time Sales Associates - Intermittent Liquor Store Clerks (ILSC) to join our Fine Wine & Good Spirits stores! We're seeking friendly, motivated individuals who are passionate about delivering top-notch customer service and creating a welcoming shopping experience. Now Hiring at Store #1005 - Apply Today! Multiple positions may be filled from this posting. DESCRIPTION OF WORK As a Part-Time Sales Associate, you'll be the face of our store - engaging with customers, assisting with sales, and contributing to a positive shopping atmosphere. If you enjoy a fast-paced retail environment, this is the perfect opportunity to grow your skills while benefiting from competitive pay, career advancement opportunities, and valuable experience. These positions are eligible for Affordable Care Act / Bronze Plan medical benefits from the first day of employment. Key Responsibilities: Provide exceptional customer service, helping shoppers find what they need. Manage sales transactions with a computerized cash register. Unload shipments, stock shelves, and set up product displays. Receive, assemble, and pack wholesale customer orders, loading them into vehicles. Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. Stand for extended periods of time. Keep the store clean and organized. Utilize scanners, box cutters, dollies, carts, hand trucks, and pallet jacks. Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it. Work in a friendly, team-oriented environment where every day brings new challenges and rewards. If you're ready to put your customer service skills to work in an exciting retail setting, we'd love to hear from you! Apply today and start your journey with the PLCB. Learn more about working with us! Work Schedule and Additional Information: Free Onsite Parking in the Bon Aire Plaza. Permanent, part-time employment. Preferred availability: 15 - 32 hours per week, working shifts typically ranging from 4 - 7.5 hours per shift. These shifts will be worked week day and weekend daytime hours and evening hours. Schedule details may change due to the operational needs of the store; applicants may be required to work schedules not outlined above. Work hours: Work hours will vary. A minimum of 13 hours per week will be required with the ability to work more hours per week, depending on availability. Applicants interested in working additional shifts/hours above the minimum can discuss their availability with the General Manager. There is the opportunity to work up to 32 hours per week. Telework: You will not have the option to telework in this position. Store Location: You will be headquartered in the store listed at the top of this posting. You may be assigned to work in other stores within the county or district based on operational needs. Applications are non-transferrable - do not apply to this posting if you are not willing to work in the location listed above. Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Necessary Special Requirement: Applicants must be at least 18 years of age. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Primary Office Location:4140 East State Street. Hermitage, Pennsylvania. 16148.Join our team. Make a difference - for us and for your future. Electronic Banking Representative Business Unit: Operations Reports to: Supervisor of Electronic Banking Position Overview: This position is primarily responsible for processing Automated Clearing House (ACH) files and functions related to ACH including, but not limited to, ACH Returns, Noc's, Research and other miscellaneous items or responsible for Processing Incoming and Outgoing Wires including, but not limited to, SWIFT processing, Return wires, Research and other miscellaneous items. Primary Responsibilities: Processes and balances incoming and outgoing Automated Clearing House (ACH) files while meeting all deadlines. Maintains confidentiality at all times due to the extreme sensitivity of the information in the Automated Clearing House (ACH) files. Works closely with Computer Room and Treasury Management. Processes Incoming, Outgoing and SWIFT wires, supports International Banking Dept and Service Messages and balances and performs End of Day (EOD) functions in Wire Software/Federal Reserve while meeting all deadlines.Maintains confidentiality at all times due to the extreme sensitivity of the information in the wire transfers. Processes ACH Reg E Dispute Returns following all Reg E guidelines and internal procedures. Researches and resolves phone and email requests, issues, problems and questions related to ACH or Wire transfers. Processes Incoming ACH Returns, Notice of Changes (NOC's), prenotes, Death Alerts, Treasury Returns, Eim Exception returns, outgoing ACH Returns and NOC's over Fedline and Subpoenas. Maintains daily and monthly spreadsheets for department statistics including the Wire Processing Memo Trending report that is monitored by the Payment Committee. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 3 Skills Required to Perform the Primary Responsibilities of this Position: Excellent communication skills, both written and verbal Ability to work and multi-task in a fast paced environment Detail-oriented Ability to use general office equipment Ability to use a personal computer and job-related software MS Word - Intermediate Level MS Excel - Intermediate Level Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.