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  • Customer Service & E-Commerce Supervisor - Full Time

    Whole Foods Market 4.4company rating

    Sales associate and customer service job in Barnstable Town, MA

    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Job Responsibilities: Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. Establishes clear expectations for balancing in-store customer service and completing online orders. Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. Seeks awareness of relevant competitors and industry trends. Ensures an effective and efficient response to customer questions, requests, and/or concerns. Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains Team Member safety and security standards. Ensures compliance with relevant regulatory rules and standards. Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover. Maintains cleanliness of workspaces including staging area and coolers. Maintains security of equipment, e.g., MSRs, phones, currency counters. Proactively identifies process improvement opportunities. Consistently communicates and models WFM core values, leadership principles, and supports goals. Job Skills Ability to perform task management, balancing dynamic customer flows. Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance). Excellent interpersonal, motivational, team building and customer relationship skills. Capable of teaching others in a positive and constructive manner. Proficient with email, Microsoft Office, and operations-related applications. Qualifications 12+ months retail experience Physical Requirements/Working Conditions Must be able to lift 50 lbs. In an 8-hour workday: standing/walking 6-8 hours. Hand use: Single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting, and reaching Exposure to FDA approved cleaning chemicals Exposure to temperatures 90 degrees Fahrenheit Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. The wage range for this position is $16.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: ********************************************** At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.PandoLogic. Category:Customer Service, Keywords:Customer Service Supervisor, Location:Barnstable, MA-02630
    $16.5-30.2 hourly 3d ago
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  • Salesperson

    Millers Pools and Spa

    Sales associate and customer service job in Edgartown, MA

    Millers Pools is a leading name in custom pool design and construction, known for refined aesthetics, technical excellence, and meticulous attention to detail. From concept to completion, we handle every stage and provide expert maintenance and renovation services to ensure your pool retains its beauty, value, and performance over time. Role Description This is a full-time, on-site position focused on direct sales. The Salesperson will be responsible for generating leads, delivering presentations, preparing estimates, closing deals, and following up with clients to ensure a positive and lasting experience. Qualifications Living in Martha's Vineyard Minimum of 2 years of sales experience in the United States Strong negotiation and presentation abilities Excellent communication and teamwork skills Fluent in English (spoken and written) Valid driver's license issued in the state of Massachusetts
    $32k-108k yearly est. 4d ago
  • CSR Planner

    Integration International Inc. 4.1company rating

    Sales associate and customer service job in Foxborough, MA

    Job Details: Job Title: CSR Planner Pay Rate: $25-$27/hour (W2, No Benefits) - based on experience Schedule: 1st Shift | 7:30 AM - 4:00 PM Duration: 1-Year Contract with Potential for Permanent Conversion About the Role: We are hiring a CSR Planner to join a highly technical, engineering-driven manufacturing plant specializing in instrumentation materials. This role is based onsite in Foxborough, MA, and supports a close-knit team of approximately 20 professionals across Customer Service, Planning, and Purchasing. You'll work in a diverse, collaborative environment where teamwork is encouraged, ideas are valued, and everyone has the opportunity to contribute to team discussions and process improvement initiatives. This role is ideal for someone seeking career growth, upward mobility, and hands-on experience within a complex manufacturing operation. Periodic travel may be available for training opportunities. Key Responsibilities: Enter and manage customer orders, interpret requests, and assign work to appropriate team members. Serve as a liaison between internal teams and external customers, coordinating with manufacturing, sales, distribution, and field service. Handle customer inquiries and complaints related to order status, production, delivery, and billing in a timely and accurate manner. Perform order processing, error correction, and maintenance for order-based and proposal-based requests. Coordinate product selection, order placement, delivery schedules, and expediting with customers. Proactively resolve customer issues to strengthen relationships and drive positive feedback. Provide product information, including limited technical details when required. Maintain and update data across systems such as SAP, Quote-to-Cash, Salesforce, Buy Automation, shared drives, and external portals. Qualifications: No degree required. Strong verbal and written communication skills. Ability to prioritize work, meet deadlines, and work independently in a fast-paced environment. Proven ability to build and maintain effective working relationships with internal and external partners. Strong mediation, negotiation, and facilitation skills. Working knowledge of Microsoft Windows and standard business applications (Word, Excel, Access). Experience using Salesforce is preferred. SAP experience is a plus. Why Consider This Role? Engineering-focused manufacturing environment. Collaborative and diverse team culture. Opportunity to grow skills and advance within the organization. Potential for permanent conversion. If you enjoy customer interaction, thrive in a manufacturing or engineering setting, and are eager to grow your career, we'd love to hear from you.
    $25-27 hourly 2d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Sales associate and customer service job in New Bedford, MA

    The salary range for this role is $17.00 to $18.00 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $17-18 hourly 2d ago
  • Customer Service Evaluator

    Data Quest Investigations 3.2company rating

    Sales associate and customer service job in Falmouth, MA

    Data Quest LTD is seeking independent contractors to patronize businesses as a third-party, unbiased evaluator and report on the Customer Experience (CX). Your feedback enables companies to implement appropriate actions to correct poor customer service before customers become dissatisfied and take their business elsewhere. Join our database to have access to monthly auditing opportunities at restaurants, bars, hotels, movie theaters, museums, malls, retail stores, and parking facilities in your area and throughout the country. Audits pay a flat fee between $15- $50 depending on the type of evaluation. Create a shopper profile and submit your resume if interested in these independent contractor opportunities. Desired skills: Reliable transportation, good communication and writing skills, observant and detailed. Thank you. Data Quest Evaluator Sign Up Compensation: $15.00 - $50.00 per hour Established in 1981, Data Quest, Ltd. is a licensed, insured and bonded, full-service corporate private investigations agency, which provides elite information gathering, and loss prevention & detection expertise to companies, attorneys, and individuals throughout the United States. Headquartered in Massachusetts, Data Quest's clients consist of more than 1,000 companies in a wide range of industries, including Fortune 500 corporations as well as smaller companies on a local and regional level. • Corporate & Domestic Investigations • Background Checks • Employee Tip Line Programs • Employment Screenings • Interrogations • Interview & Statement Taking • Loss Prevention Consultations • Loss Prevention Seminars • Missing Persons (Skip Trace/Locate) • Mystery Shopping • Pre- and Post-Employment Screenings • Public Record Research & Retrieval • Security Guards • Surveillance • Undercover Investigators
    $15-50 hourly Auto-Apply 60d+ ago
  • Care Coordinator

    Newport County Community Mental Health Center 3.7company rating

    Sales associate and customer service job in Middletown, RI

    Job DescriptionDescription: WHO WE ARE… Newport Mental Health (NMH) is a progressive high-energy organization that uses state of the art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. NMH extends its trauma informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized program, mental health, school-based therapy, substance use therapy, community-based therapy, and outpatient clinic. For more information visit our website: *************************** WHO WE ARE LOOKING FOR… Mission- Aligned: You are excited to be a part of Newport Mental Health's mission to improve the lives of our clients living and working in Newport County by providing the highest quality of care. Ally: You intentionally foster belonging, personal growth, and empowerment for all. You are a strong advocate for the BIPOC, LQBTQIA+, Woman, Veteran, and other underrepresented communities. Solution Orientated: You are driven to think of different approaches to narrow the gap which leads to positive and effective changes. Time Management: You are a conscious planner and a thoughtful decision maker who adheres to deadlines. WHAT WE OFFER… Excellent Health and Dental Insurance. Vacation, Sick and Personal time accrued biweekly. Up to 11 Paid Holidays. Retirement program through Mutual of America. Additional supplemental insurance programs. Tuition reimbursement. Mileage reimbursement. Employer paid life insurance. Flexible spending account (FSA) and dependent care (DCA) spending accounts. WHAT YOU WILL BE DOING (ESSENTIAL DUTIES) … We are seeking an experienced Care Coordinator who will be responsible for actively engaging and collaborating with clients to reduce barriers to achieving positive outcomes in critical areas of life through comprehensive care coordination. This support service is complementary and integrated to the client's current NMH care service team. This is a grant funded position. Main Duties and Responsibilities: Participate in daily team meetings to review client's care coordination needs, follow-ups, and referrals. Outreach clients by phone/email/text to assist with care coordination needs as they pertain to the client's recovery goals with plans to overcome potential obstacles. Provide support with understanding medications and health system navigation, and find solutions to challenges such as transportation, referrals, warm-hand offs, and/or communication with other external partners. Communicate with client families and support members as part of the client's recovery plan. Participate in individual and/or group supervision for professional development to support the skills required for this role. Requirements: WHAT WE EXPECT OF YOU… Minimum of 1-2 years of experience in the Human Services field. High School Diploma or equivalent required. Associate Degree in a related Human Services field preferred. Exceptional verbal and writing skills with the ability to communicate with audiences across all levels. Self-motivated and independent, with the ability to prioritize work to meet deadlines. Valid Driver's License with reliable transportation to travel to our facilities throughout the area. APPLY NOW Submitting your application is a great way to learn more about Newport Mental Health. If you have questions about how your experience aligns with our job openings or know someone who would be a great candidate for our job openings, please contact Human Resources: Human Resources Newport Mental Health 42 Valley Road Middletown, RI 02842 Tel: ************ Fax: ************ Newport Mental Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
    $46k-60k yearly est. 30d ago
  • Customer Development Representative

    Crown Linen Service Inc. 4.2company rating

    Sales associate and customer service job in Brockton, MA

    At Crown Linen Service, Inc., we're more than a linen company. We're a trusted partner helping businesses look their best and run efficiently every single day. We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our established customer base. This is not an account management role, it's a growth role. You'll be in the field uncovering opportunities, deepening relationships, and expanding Crown Linen's footprint through upselling, cross-selling, and value-based solutions that make a real impact for our customers. What You'll Do Sales & Growth Focus Ride service routes and visit customer sites to uncover untapped opportunities within existing accounts. Identify and close upsell and cross-sell opportunities for additional products and value-add services. Develop strategies to grow "share of wallet," increase product placements, item mix, and service usage per account. Partner with sales and service leadership to develop customized customer-growth plans and closing strategies. Collaborate with production and service teams to ensure a smooth rollout of new business wins. Customer Engagement & Value Creation Build strong, trusted relationships with general managers, owners, and key decision-makers through consistent on-site presence. Present tailored solutions that save customers time, improve presentation, reduce linen loss, and enhance operational flow. Position Crown Linen as a strategic business partner, not just a vendor. Gather customer feedback and relay insights that drive innovation and service improvements. Sales Execution & Reporting Maintain a healthy pipeline of opportunities within assigned routes and accounts. Log all activity in the CRM, including visits, proposals, and closed business. Meet or exceed monthly and quarterly goals for incremental revenue growth. Provide weekly updates highlighting wins, opportunities, and competitive activity. What You'll Bring 2-5 years of sales experience - ideally in linen, uniform, foodservice, medical, or other route-based B2B industries. Proven record of success upselling, cross-selling, or expanding services within an existing customer base. Exceptional relationship-building and consultative selling skills. Strong communication and presentation abilities - comfortable in kitchens, offices, and boardrooms alike. Self-starter with a hunter's mindset and a passion for achieving measurable results. Valid driver's license and clean driving record. Proficiency with CRM systems, Microsoft Office, and route-management tools. How You'll Be Measured Incremental revenue growth (upsell/cross-sell) Product placement growth per account Share-of-wallet expansion Number of qualified opportunities identified and closed Customer visit frequency and engagement quality Why You'll Love It Here Competitive base salary ($60K) plus uncapped earning potential (up to $90K OTE). Opportunity to grow within a fast-paced, people-first company with a proud history of service excellence. Supportive leadership, extensive training, and the freedom to own your territory. The satisfaction of helping businesses across hospitality, healthcare, and industry succeed every day. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $60k-90k yearly 12d ago
  • Customer Service Advisor - Division St

    Scrub-A-Dub Auto Wash Centers

    Sales associate and customer service job in Warwick, RI

    Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment at our BRAND NEW Division St, Warwick/East Greenwich location. A 60+ year old family business, ScrubaDub is proud to be a Boston Globe and USA Today Top Workplace, and looking for new team members to grow with us. Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Build your Unlimited customer base. Carwash Operations: Help load customers and ensure the smooth flow of customers through the facility. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, vaccuums and carwash tunnel, and some basic maintenance work in the carwash. Employees average $17-25+ per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $17-25+ per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Educational Scholarships, free financial coaching Free carwashes for your personal vehicle Growth potential at a fast growing, award winning workplace Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to navigate our point of sale and assist customers Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Salary Description $17,25+ Per Hour
    $17-25 hourly 24d ago
  • Customer Experience Representative

    Lawn Doctor 4.3company rating

    Sales associate and customer service job in Hanson, MA

    Full-time Description Cultivate your career at Lawn Doctor! Customer Experience Representative Lawn Doctor's Customer Experience Representatives are essential to ensuring customer care and service satisfaction. In this role, you'll swiftly handle customer communications, support seamless service delivery, and manage customer needs. If you are detail-oriented and thrive on providing excellent customer experiences, we would love to meet you. About Lawn Doctor of Boston, South Shore & Cape Cod For over 37 years, Lawn Doctor has been a trusted leader in lawn care, tree and shrub, and pest control services. Our mission is simple: We cultivate healthy lawns, create happy customers, and grow successful careers. Based in Hanson, MA, we're a family-owned business built on accountability, growth, integrity, positivity, and results. If these values resonate with you, you'll quickly become a successful member of our team. Your Responsibilities Serve as the primary point of contact for all incoming customer communications (calls, emails, texts) with a positive and helpful manner Apply acquired knowledge of our services to properly advise and educate customers Accurately process payments and support collection efforts Manage and modify customer accounts to ensure smooth service delivery Build strong customer relationships through proactive follow-up, supporting long-term retention Document interactions, track follow-ups, and maintain organization using CRM tools Meet monthly and annual goals for call scoring, communication handling, and other departmental metrics Participate in ongoing training to sharpen service knowledge and account management skills Requirements Your Skills & Experience High school diploma or equivalent Proficient and confident using computers, web-based tools, email, and basic spreadsheets Experience in high-volume, phone-based customer service (e.g., call centers, hospitality, retail) Strong verbal and written communication skills; comfortable speaking with customers throughout the day Ability to sit and work at a computer and phone for extended periods of time Compensation: $20.00-$24.00 per hour, plus departmental incentives and a year-end bonus. Schedule: Full-time, in-person position Monday through Friday. A few Saturdays and overtime are required during peak season (spring & fall) and will be scheduled in advance. Benefits: Medical, dental, and vision insurance (60% employer-paid premiums) Simple IRA retirement with company match Paid time off & holidays Life and AD&D insurance Long-term disability coverage Fitness club membership discounts Employee recognition and bonus platform Year-end bonus based on individual and company performance Why Join Us? Lawn Doctor recognizes the strength in diversity and inclusion. We're committed to creating a positive and inclusive workplace where every team member is respected, supported, and encouraged to grow. We're passionate about developing our team and supporting long-term career growth. Ready to take the next step? Apply today to join Lawn Doctor as a Customer Experience Representative. We look forward to connecting with you. Salary Description $20.00-$24.00 per hour
    $20-24 hourly 16d ago
  • Customer Service at South Shore Gymnastics Academy

    South Shore Gymnastics Academy

    Sales associate and customer service job in Rockland, MA

    Job Description South Shore Gymnastics Academy in Rockland, MA is looking for a part-time additional customer service team to join our 21 person strong staff. We are located on 22 Reservoir Park Dr. Our ideal candidate is attentive, motivated, and engaged. After school into the early evening and Saturday morning shifts are available. The weekday afternoons are flexible. This is a very active position and involves some light cleaning & walking children in and out of class. Responsibilities Greet customers and make them feel at home in our fun and fast-paced environment Answer any questions the customers may have in a friendly and professional manner Assist Customers in enrolling for classes Clean work area as needed to maintain a tidy work environment Learn our online registration system (Jackrabbit Class), basic filing, Word and Xcel skills are also required. Qualifications Friendly attitude even when dealing with disgruntled customers Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good written and verbal communication skills with customers and peers Great phone etiquette We are looking forward to hearing from you.
    $31k-44k yearly est. 15d ago
  • Customer Service Coordinator

    Boston Interiors Home Furnishings LLC 3.7company rating

    Sales associate and customer service job in Stoughton, MA

    Job DescriptionDescription: We are seeking a Customer Service Coordinator who is organized, detail-oriented, and able to multi-task. The ideal candidate must work well independently as well as in a team setting and be comfortable in a fast-paced environment. We offer a supportive and friendly work atmosphere, competitive wages and a comprehensive benefits package. If you're ready to be part of a dynamic team, apply now and start your career with us today! Full Time, Tuesday - Saturday, 7:00 am - 3:30 pm Hourly Rate: $18 - $22 per hour based upon experience Essential job functions: Answering Phones General Support to all departments within Operations Requirements: Qualifications We are looking for a Customer Service Coordinator who is organized, detail-oriented, and able to multi-task. The ideal candidate must work well independently as well as in a team setting and be comfortable in a fast-paced environment. Retail customer service background Skills in conflict resolution Excellent customer service and communication skills in person, email and by phone. Experience with retail customers and vendors and ability to work closely with peers in a professional office environment. Prior retail/retail office support, preferably in furniture or direct retail customer service. Ability to multitask, stay organized and focused. Excellent follow up skills are an absolute must Strong phone skills, including the ability to listen and offer empathy when necessary. Strong PC skills, specifically with Microsoft Windows Operating System, Office Applications and Outlook Email Benefits Boston Interiors offers an exceptional environment in which to cultivate and expand your professional talents and a well-balanced, competitive compensation package for employees and their families including: Paid Vacation Health, Dental, Vision and Disability Insurance Employee Assistance Program Employee Discounts 401K Retirement Plan Tuition Reimbursement Direct Deposit About the company For over 40 years, Boston Interiors has been named Top 100 Furniture Retailer nationwide. Our customers' loyalty is matched by our team's dedication and commitment to building relationships and a partnership by bringing their dream space to life. Quality built products, many sourced locally, made by sustainable, ecofriendly companies, has helped to create an excellent reputation as a leading specialty home furnishing retailer in the New England market. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $18-22 hourly 7d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Sales associate and customer service job in Providence, RI

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-34k yearly est. 3d ago
  • Facility Attendant, Customer Service - Taunton

    Riverhead Building Supply 4.7company rating

    Sales associate and customer service job in Taunton, MA

    Responsibilities Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting lumber, and related materials to size requested by customer. Assisting customers in loading purchased materials into customer's vehicle. Marking prices on merchandise or price stickers, according to pricing guides. Straightening materials on display to maintain safe and orderly conditions in sales areas. Covering exposed materials, when required, to prevent weather damage. Counting material and recording totals on inventory sheets. Participates in special projects, as necessary and weekend availability required. Qualifications Facility Attendant -Customer Service Entry Level position. Heavier lifting required, knowledge of building materials helpful. Bi-lingual a plus. Must be available weekends Overview Graduates/Students/Retirees all welcome to apply Facility Attendant - Customer Service Taunton, MA For compliance purposes for MA transparency, the expected salary range is $17.00 - $20.00. Compensation will be based on experience and other factors permitted by law. Facility Attendant- Customer Service: Great opportunity to work in our building materials supply area, answering questions, cutting lumber, assisting customers with loading purchases, handling inventory. At RBS, you will have: Amazing people to work with that help you succeed. Work/life balance with a culture of kindness and respect. Company-hosted family events. Rewarding careers with supportive management. Participation in philanthropic activities in the community. Professional Development | On-site & virtual training Stability from our long history of success and growth. Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more The opportunity to grow your career and move up the ladder! Riverhead Building Supply is an Equal Opportunity Employer that respects the worth and dignity of all employees. EOE, including but not limited to disability and veteran status. For more info, please call ************. Facility Attendant -Customer Service Step 1 - Complete Application and upload Resume for General Consideration Step 2 - Click here to complete the talent profile to ensure that you are matched with the appropriate jobs, locations, and talent pools (knowledge, skills, abilities), for current and future opportunities.
    $17-20 hourly Auto-Apply 2d ago
  • Officer - Customer Service - Full Time

    Casino and

    Sales associate and customer service job in Tiverton, RI

    Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: Customer Service Officer - To assist Guests and maintain a safe environment for Guests and Employees. Responsibilities to include but not limited to: Strategically assigned throughout the facility to deter incidents and remain accessible to guests. Assist guests by providing information and services or directing guests to the appropriate source for assistance. Provide security for special events, fights, parties, employee events, and tournaments. Act quickly in emergency response, which includes injured guests and employees, fires, fights, thefts, and arrests. Observe and report any hazardous, dangerous, or unsafe conditions that may cause injury to guests and/or employees. Patrol and monitor entrances, gaming floor, and bar areas for the control of alcohol consumption. Monitor the physical access control for the facility verifying authorization and issuing visitor and employee access badges in accordance with the Department of Business Regulations (DBR) and Rhode Island Lottery (RILOT). When appropriate, detain and restrain persons that have or are about to commit a crime or present danger. When appropriate, eject persons who are in violation of company policies and/or procedures. Any other duties that are reasonably assigned by management. Qualifications: Previous work experience as a security officer or guard. Knowledge of legal guidelines for area security and public safety. Excellent surveillance and observation skills. Able to interact professionally with guests High School diploma is required. License Requirements: Serve Safe Certified. Must be able to be licensed by the Rhode Island Department of Business Regulations, as well as be able to complete a background check performed by them. Rhode Island Pistol Permit Physical/Mental Requirements: Constantly stand, walk several hundred feet, climb, carry, hear, bend, and stoop Constantly use manual dexterity, following directions, adhere to detail Frequently use eye/hand coordination Working Conditions: Exposed to noise, smoke and odors. Environment may be hot, cold, wet, humid, or loud for long periods of time. Working with others as well as independently. What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Target Hourly Range: ($18.00) Bally's Tiverton Casino Resort: About | LinkedIn ****************************** ( Right Click to open ) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!
    $18 hourly 60d+ ago
  • Kitchen Counter Customer Service - January & 2026 season

    Bartlett Oceanview Farm

    Sales associate and customer service job in Nantucket, MA

    Job Description The Kitchen Counter Service Person is a full time or seasonal non-exempt position responsible for food production and customer service at the Kitchen Counter. The wage is $19/hour plus tips. Primary Responsibilities: Performs any functions necessary, within scope of authority and expertise, to provide the highest level of customer service and responsiveness to the needs of individuals, families, businesses, and organizations served by the Farm. 1) Prepares and serves food in accordance to menus set by the Head Chef, including, but not limited to sandwiches, salads, entrees and appetizers in a production environment. Responsible for providing salads and paninis grilled to order. 2) Responsible for prepping the station and maintaining the area, including, but not limited to restocking ingredients, preparing paninis for grilling and cleaning the area. 3) Weighs and labels portions of prepared food items for customers and answers questions regarding preparation and ingredients. Slices meats for deli customers. 4) Responsible for stocking and maintaining coffee and soup stations. Takes stock of paper and plastic goods to maintain par levels for inventory. 5) Responsible for learning and executing proper cheese cutting, wrapping, stocking and rotation techniques for different types of artisanal cheeses. Provide knowledgeable and informed advice to customers on selection of cheeses. 6) Takes special orders from customers for prepared food items, exclusive of the bakery unless instructed. Distributes said items to customers for pick up. 7) May be responsible for prep work including chopping ingredients for counter items and assembling prepared items. May also package and label items for the refrigerator cases and displays. 8) Maintains sanitation standards and facility cleanliness. Responsible for cleaning working areas, equipment, floors and may act as dishwasher as needed. Is knowledgeable of health department requirements, as directed by supervisor Other Responsibilities: 9) Completes any other kitchen duties as necessitated by seasonal scheduling. The above is a description of the ordinary duties of the position. It should be expected that from time to time, other duties both related and unrelated to the above may be assigned, and therefore, required. Position Requirements: Prior experience in food service preferred. Position requires excellent customer service skills and the ability to juggle several customers at once. Position may require weekend and holiday hours and the ability to stand for extended periods.
    $19 hourly 20d ago
  • Customer Service Specialist

    Dorcas International 3.6company rating

    Sales associate and customer service job in Providence, RI

    Job DescriptionSalary: $19.00 Empower Immigrant Communities at Dorcas International Customer Service Specialist Do you enjoy greeting people from multicultural background and multitasking? If so, perhaps Dorcas International is the place for you. At Dorcas International Institute of Rhode Island, we pride ourselves on creating a welcoming and inclusive environment for all. Our dedicated team of professionals has been empowering vulnerable populations for over 100 years, providing a wide range of wraparound services to help individuals overcome educational, cultural, economic, and language barriers. As a non-profit 501(c)(3), we offer adult education, language learning, job training, employment services, citizenship and immigration services, and more. The Customer Service Specialist attends to clients, community members and visitors, and deals with inquiries on the phone and face-to-face. They are responsible for aiding clients by offering up-to-date information about all agency services in a professional manner. The Customer Service Specialist also maintains a welcoming and organized environment while providing administrative support to programs. The candidate should have the following: Minimum of a High School degree or equivalent experience Two years minimum prior experience working with the public in a customer service capacity Proficient bilingual skills in Spanish/English Knowledge of customer service principles and practices Strong technical skills including keyboard and switchboard Cross-cultural sensitivity and competency Excellent interpersonal and communicative skills Anticipate, understand, and respond to the needs of clients to meet or exceed their expectations Knowledge of computers and software applications including Microsoft Office Suite Why should you apply? A range of professional development opportunities Comprehensive health & dental benefits Paid time off, including vacation, sick days, personal leave, and 13 paid holidays 403(b) retirement plan with employer contributions and life insurance Full-Time position (37.5 hours per week) Hourly rate of $19.00
    $19 hourly 29d ago
  • Customer Service Coordinator $18 hourly

    Raymour & Flanigan Furniture 4.6company rating

    Sales associate and customer service job in Seekonk, MA

    At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Schedule & confirm customer repair service calls. * Coordinate & communicate with repair technician. * Work independently to resolve customer service issues. * Adhere to proper Warranty and protection guidelines. * Serve as liaison between customers and the repair technician. * Complete reports and other tasks/assignments as required. * You must have excellent listening skills and the ability to work independently and with a team. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Excellent phone etiquette * Interpersonal skills * Strong computer skills * Excellent time Management * Ability to work independently * Ability to multi-task * Customer service skills * Experience in a fast-paced environment * Prior call center experience and prior dispatcher experience is preferable. * High School Diploma or equivalent * Able to work day, night and weekend hours Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
    $31k-42k yearly est. 2d ago
  • Call Center Specialist

    Manufacturing Inc. 3.8company rating

    Sales associate and customer service job in Providence, RI

    Job Description We are seeking a highly motivated and empathetic Customer Care Specialist to join our dedicated team. This is an onsite position that plays a critical role in providing exceptional support, resolving customer inquiries, and ensuring a positive brand experience through phone, email, and chat interactions. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply. What's In It For You Impactful Work: Be the front-line voice of our company, directly influencing customer satisfaction and loyalty. Skill Development: Gain valuable professional experience in communication, problem-solving, and relationship management. Supportive Team Environment: Work alongside a collaborative and friendly team committed to mutual success. Financial Recognition: Eligibility for an incentive recognition bonus for performance and goal achievement. Responsibilities Include Answering inbound customer calls, emails, and chats promptly and professionally. Identifying and assessing customers' needs to achieve satisfaction through effective troubleshooting and solutions. Managing and resolving complex customer complaints and inquiries with patience and diplomacy. Documenting all interactions and transactions accurately in the customer relationship management (CRM) system. Maintaining a high level of product and service knowledge to provide accurate information. Following established communication procedures, guidelines, and policies. Skills and Qualifications High school diploma or equivalent. Minimum of 1 year of experience in a customer service or call center environment. Exceptional verbal and written communication skills. Strong active listening and problem-solving abilities. Proficiency with standard office software (e.g., Microsoft Office Suite). Ability to sit for extended periods and manage high call volumes efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor's degree a definite plus! Compensation and Benefits Pay Rate: The expected hourly wage is $19/hr. Pay will be offered based on several factors, including the candidate's education, work experience, work location, specific job duties, and certifications. Schedule: Monday - Friday, 8:00 AM - 5:00 PM ONSITE. Benefits: We offer comprehensive benefits, which include health insurance and an incentive recognition bonus. (All benefits are based on eligibility). Ready to make a difference? Apply today by submitting your resume and a brief cover letter through our online portal! We look forward to reviewing your application. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
    $19 hourly 22d ago
  • Customer Service Advisor - Warwick

    Scrub-A-Dub Auto Wash Centers

    Sales associate and customer service job in Warwick, RI

    Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to join our Warwick team. A 50+ year old family business, ScrubaDub is seeking individuals who are serious about their careers and looking to cultivate customer relationships We're looking for long term employees who want to make valuable contributions and move up in our company. Responsibilities and Duties 1.) Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! 2.) Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Load cars quickly and efficiently. 3.) Store Operations: Maintain a clean and organized location. This is a busy carwash that needs to be cleaned on a daily basis. Complete necessary side-work and house-keeping items including cleaning the lot, taking out the trash, and cleaning the carwash tunnel. 4.) Safety: follow all CDC recommended guidelines and ensure a safe environment for customers and fellow team members. Requirements Qualifications and Skills Grit - you'll be working outside for much of the year - you're tough and able to handle the outdoors. The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate. Benefits Team members average $18 to $22+ an hour with wage, tips, and bonus. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free car washes for your personal vehicle Growth potential at a fast growing company 529 College Savings Plan Scholarships and reimbursement for college or vocational training
    $18-22 hourly 60d+ ago
  • Customer Service Evaluator

    Data Quest Investigations 3.2company rating

    Sales associate and customer service job in Fall River, MA

    Data Quest LTD is seeking independent contractors to patronize businesses as a third-party, unbiased evaluator and report on the Customer Experience (CX). Your feedback enables companies to implement appropriate actions to correct poor customer service before customers become dissatisfied and take their business elsewhere. Join our database to have access to monthly auditing opportunities at restaurants, bars, hotels, movie theaters, museums, malls, retail stores, and parking facilities in your area and throughout the country. Audits pay a flat fee between $15- $50 depending on the type of evaluation. Create a shopper profile and submit your resume if interested in these independent contractor opportunities. Desired skills: Reliable transportation, good communication and writing skills, observant and detailed. Thank you. Data Quest Evaluator Sign Up Compensation: $15.00 - $50.00 per hour Established in 1981, Data Quest, Ltd. is a licensed, insured and bonded, full-service corporate private investigations agency, which provides elite information gathering, and loss prevention & detection expertise to companies, attorneys, and individuals throughout the United States. Headquartered in Massachusetts, Data Quest's clients consist of more than 1,000 companies in a wide range of industries, including Fortune 500 corporations as well as smaller companies on a local and regional level. • Corporate & Domestic Investigations • Background Checks • Employee Tip Line Programs • Employment Screenings • Interrogations • Interview & Statement Taking • Loss Prevention Consultations • Loss Prevention Seminars • Missing Persons (Skip Trace/Locate) • Mystery Shopping • Pre- and Post-Employment Screenings • Public Record Research & Retrieval • Security Guards • Surveillance • Undercover Investigators
    $33k-40k yearly est. Auto-Apply 60d+ ago

Learn more about sales associate and customer service jobs

How much does a sales associate and customer service earn in Mashpee, MA?

The average sales associate and customer service in Mashpee, MA earns between $24,000 and $40,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average sales associate and customer service salary in Mashpee, MA

$31,000
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