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  • Associate, Client Service

    Kantar 4.3company rating

    Sales associate and customer service job in Chicago, IL

    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job DetailsJob Description Job Title: Associate, Client Service, Brand Performance Job Locations: Chicago preferred Work Authorization: We DO NOT support work visa sponsorship, hence applicants requiring visa sponsorship now or in the future, kindly excuse. About the role: An active contributor to Kantar's trusted relationship with its clients and is developing an understanding of brand research and its purpose within a broader ecosystem. Is responsible for learning the Kantar systems and tools in order to efficiently contribute to account teams. Roles & Responsibilities Commercial Accountability Individual contribution to project financials and time spent on job for assigned projects • Contributes to Brand Performance new business opportunities to maintain and grow book of business. • Learning how to price and scope jobs and build a statement of work Client Accountability Starting to manage day to day and tactical communication for accounts • Working to independently address client questions and requests, manage expectations and deadlines while providing status updates, coaching on complex or new challenges. • Working to design research and contributes to the process (survey design, sample, specs, to deliverables) • Responsible for delivering on client servicing values and driving client satisfaction • Learning project tools, processes and is able to execute independently. • Contributes to critical and analytical thinking on accounts • Loops in senior support when needed People Accountability Provides active feedback to account teams. • Contributes to strategic priorities (Blueprint, +1/cross-sell strategy, SPARK) • Generate positive energy and contributes to Brand Performance team culture Essential Knowledge & Experience 1+ years of professional experience or strong internships / MMR programs; market research experience preferred with exposure to quantitative methodologies Strong process and time management skills; capable of prioritizing and delivering against multiple/competing deadlines; prior project management experience preferred Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g., SPSS, Survey Reporter, data management / cross tab tools and other proprietary tools) Strong detail-orientation with ability to manage multiple work streams and among multiple teams Excellent communication skills (verbal and written) with ability to use logical reasoning and problem- solving Natural curiosity, a can-do attitude, driven and willing to take initiative Bachelor's degree in market research/marketing or related social science, mathematics and/or other analytic disciplines Essential Skills & Capabilities Communication Clear and effective written and verbal communication skills Confidently delivers messages and exemplifies Kantar values Kantar Benefits We provide a comprehensive, highly competitive benefits package, including Medical plans with comprehensive, affordable coverage for a range of health services Health Savings Account/FSA Dental, Vision and benefits to cover unique healthcare needs Wellness Program 401k with match Tuition Reimbursement, Commuter benefits Unlimited PTO At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager. The salary range for this role in New York is $59,900- $99800. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Location Chicago, N. Green StreetUnited States of America Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
    $59.9k-99.8k yearly Auto-Apply 17h ago
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  • Store Customer Service Specialist

    Sherwin-Williams 4.5company rating

    Sales associate and customer service job in Carol Stream, IL

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit **************************** Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #3011, located at: 488 West Army Trail Road Carol Stream, IL 60188. This store is part of a POD of store and the candidate for this role will be asked to cover hours at the following locations: Carol Stream Store 3046, Glen Ellyn Store 3038, Lombard Store 3388. This role is Full Time. Pay starts at $18.75 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ****************************. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish
    $18.8 hourly Auto-Apply 17h ago
  • Customer Service Representative

    Lincoln Electric 4.6company rating

    Sales associate and customer service job in Michigan City, IN

    Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries. Location: Michigan City Employment Status: Salary Full-Time Function: Sales Req ID: 27413 About Vanair , a Lincoln Electric company, has been an industry leader since 1972, working to bring our customers the very best in Mobile Power Solutions . Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxyfuel cutting equipment, and has a leading global position in brazing and soldering alloys. We are recognized as the Welding Expert™, which advance customers' fabrication capabilities to help them build a better world. If you like being challenged, want to be a part of something special, and desire being part of an exciting team that is always striving to be at the forefront of our industry, then we're looking for you - a driven and motivated new We are currently seeking to hire a CUSTOMER CARE SPECIALIST at our location in Michigan City, Indiana. Job Summary As a member of the Sales team, the Customer Care Specialist will provide friendly customer support in various ways. Primary Duties and Responsibilities Answer status questions on a customer's order over the phone and through email. Enter orders for machines and parts. Quote machine and parts over the phone and through email. Answer basic questions regarding machines and parts. Interact with production/shipping to assist with order status and any additional shipping needs. Assist with customer returns and credit issuing. Follow up with customers to ensure their needs are being met. Job Qualifications and Skills Self-motivated with excellent time management skills. Customer service oriented. Excellent communication skills - oral and written. Excellent computer aptitude - able to quickly learn how to use new software programs. Must have the ability to work in a high stress environment, operate as a team, and interact with other departments, while maintaining a calm attitude. Mechanical aptitude (compressor/generator/welder/engine starting experience preferred). Previous parts and machine sales experience highly desirable. Willingness to work overtime as emergency situations warrant. Must be a fun individual who enjoys working as a team and helping others. Great Work Environment Pleasant, clean, well-lighted environment. Family-oriented. First-of-the-month Friday company-supplied lunches. Company Parties including Christmas Party, Santa for the Kids, Summer Family Picnic, and more. Local charity events. Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
    $28k-34k yearly est. 1d ago
  • Fitness Sales Associate

    Orangetheory Fitness 4.4company rating

    Sales associate and customer service job in Valparaiso, IN

    Be fit. Change lives. Have fun. If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career. We're looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves. Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper? Then keep reading. Here's more of what the position entails: Greeting everyone who enters the studio with enthusiasm, energy and knowledge Presenting the OTF concept to any interested consumers, also known as "intros" Working at our front desk which includes answering phones and talking to members among other tasks Giving studio tours Working hand-in-hand with trainers to guide intros through their first Orangetheory workout Selling memberships to help the studio thrive Following up on prospective clients Handling members' concerns in a professional and objective manner with the goal of resolution Participating in marketing and outreach events Ensuring all areas of the studio are kept clean and organized All other duties as assigned Company Benefits & Perks: Flexible schedules WORKOUT FOR FREE! Fitness casual dress-code Passionate, collaborative work environment Ongoing training and development So if you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU! Disclaimers: This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, OT Growth Partners. OT Growth Partners participates in the federal government's E-Verify Program. E-Verify Participation Right to Work OT Growth Partners provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated. EEO is the Law supplement OT Growth Partners is an Employment-at-Will Employer OTGPOPS Jobs That Make a Real Difference About Us Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours. Our Philosophy For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE. Diversity, Equity and Inclusion Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.
    $24k-30k yearly est. 2d ago
  • Drive with DoorDash - Receive 100% of Customer Tips

    Doordash 4.4company rating

    Sales associate and customer service job in Oak Lawn, IL

    Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
    $37k-45k yearly est. 1d ago
  • Customer Service Fundamentals JOB Training Program

    Year Up United 3.8company rating

    Sales associate and customer service job in Chicago, IL

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analytics - IT Support - Project Management - Business Operations - Network Security & Support - Application Development Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
    $35k-39k yearly est. 2h ago
  • Customer Support Specialist

    Opteon USA

    Sales associate and customer service job in Chicago, IL

    We are currently seeking a meticulous and highly motivated Customer Support Specialist to join our AMC Operations team. This role offers a unique opportunity for personal and professional growth, as you will be challenged to deliver industry-leading customer service and contribute to continuous process improvement. Responsibilities: Develop lasting relationships with clients and appraisers Strong, detailed, and respectful communication required to understand and meet the needs of clients and the Customer Support Team Handling challenging client requests and questions as needed with a positive and effective approach Ability to have challenging conversations with appraisers and Customers, while keeping the end goal of meeting client needs in mind Effectively managing emails, providing clear and timely responses Reviewing order details and resolving any conflicts, discrepancies, or errors Identifying efficiencies in the workflow and providing suggestions to the management team Managing a queue-based workload that requires quick decision making, prompt communication and ability to move orders through statuses in a timely manner Reviewing order details with the ability to identify mistakes Ensuring new orders are assigned efficiently with the highest level of quality and diligence. Utilizing established policies and industry guidelines/procedures to ensure efficient workflow Managing risk by ensuring no information, documentation, or commentary is used causing AIR or USPAP violations Working independently and as a team to achieve goals and meet company expectations Seeking opportunities to expand knowledge of the appraisal and real estate industry Supporting a continuous improvement environment and providing suggestions or shared ideas to improve procedures and/or policies Meeting or exceeding specific departmental and personal goals. Exceptional customer service when answering phones and meeting SLA's. Skills you'll need: Comfortable in a high-production environment Immaculate interpersonal communication skills Experience in the Appraisal business (minimum 2 years) Proficient experience with Microsoft Office Experience in continuous process improvement and proactive problem-solving Ability to work effectively in a fast-paced, team-oriented environment Nice to have: USPAP Certification Located local to Rosemont, IL or Toledo, OH (Hybrid work schedule) Benefits: Medical, Dental, Vision, Life 401(k) Hybrid work environment Competitive PTO and Sick leave About Us: We are a high-energy, collaborative company that is revolutionizing the real estate appraisal industry in the United States. We value flexibility, dedication, and humility, and we are committed to working together to achieve our goals. If you're looking for a challenging and rewarding opportunity to grow your skills and make a real impact, we encourage you to apply.
    $32k-49k yearly est. 17h ago
  • Customer Service Representative

    Aegis Worldwide 4.2company rating

    Sales associate and customer service job in North Aurora, IL

    We are seeking a Customer Service Representative to join a tenured, collaborative organization that is actively developing its next generation of leadership. This is a hands-on, tactical role focused on order entry, customer communication, and cross-functional coordination. The position supports the Customer Service Lead and plays a key role in ensuring a smooth customer experience from order placement through delivery. Key Responsibilities Communicate with customers via phone and email to respond to inquiries, place orders, and provide order updates Accurately enter and maintain customer orders, POs, and data in order entry systems Track orders through manufacturing and delivery; proactively update customers and internal teams Partner cross-functionally with Operations, Engineering, Sales, and Shipping to resolve customer issues Escalate issues as appropriate and follow standard operating procedures Develop and maintain working knowledge of company products and services Qualifications 2-3 years of customer service or inside sales experience Candidates with ~1 year of experience will be considered if coming from a manufacturing environment Manufacturing experience preferred; open to blue-collar environments such as warehousing or logistics Strong computer skills with experience in order entry, POs, and basic production/forecast planning concepts Comfortable spending a significant portion of the day working on a computer and managing data Nice to Have Associate's or Bachelor's degree (not required) Experience handling and de-escalating frustrated customers Inside sales experience or interest in growing into an inside sales role Why This Role This is a strong long-term opportunity within a stable organization that values tenure, training, and internal growth. The right candidate will have the chance to build a challenging and rewarding career as the company continues to invest in emerging leadership. Small-company atmosphere (≈ 80 total employees; ~20 office staff) with the backing of a larger organization - meaning you'll get autonomy without bureaucracy. Leadership is focused on growth and innovation: this group is looking for “new blood” - energetic, ambitious individuals who want to build a career path, not just fill a seat. Real potential for career advancement: start in customer service - evolve into inside sales, and possibly into broader management roles as leadership retires in the next 2-5 years. If you're energized by customer interaction, order management, and the opportunity to grow into sales and beyond - and you want to help shape the future of a stable, growing manufacturing business - we want to hear from you.
    $27k-32k yearly est. 2d ago
  • IB Associate: Services & Industrials (Chicago)

    Piper Sandler & Co 4.8company rating

    Sales associate and customer service job in Chicago, IL

    A leading investment bank in Chicago is seeking an experienced Investment Banking Associate to join their Services & Industrials team. This role involves financial analysis, M&A execution, and fostering relationships within an inclusive environment. The candidate should have a bachelor's degree and 2+ years of relevant experience. The position offers a competitive salary range of $135,000 - $225,000 with additional incentive compensation. #J-18808-Ljbffr
    $38k-51k yearly est. 2d ago
  • Keyholder/Sales Associate - Chicago

    Rails 3.8company rating

    Sales associate and customer service job in Chicago, IL

    Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. The Keyholder/Sales Associate reports to the Store Manager Responsibilities: Performance: Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved Be a support to execute business plans to accelerate the business forward and remedy opportunities Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally Ensure store atmosphere upholds the image of the brand Client Centric: Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums) Follow through on customer journey as required to ensure a content client Support the needs of the client through styling advice and suggestion with every engagement Solution oriented approach to finding resolutions to customer service issues Marketing & Community: In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development Team Leadership: In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization Support a positive work environment with teams and throughout store network including cross functional partners Support performance management initiatives with store teams Attend and participate at store meetings as required by the business Ability to manage and resolve conflict in the workplace Visuals: Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards Operations: Support inventory functions as set out by Store Management including receipts, reconciliations and transfers Protect all company assets including cash handling, inventory, expenses etc. Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs Provide support to ensure that all processes are compliant with legal, safety, and internal procedures Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: At least 1+ years of experience in a keyholder position preferred Fashion enthusiasts and retail experience within women's and men's apparel preferred Ability to effectively create, manage and adhere to deadlines Familiar with key retail performance indicators Adaptable, a sense of openness, active listener, and compassionate Advanced organizational skills, writing and communication skills Expertise in Microsoft Office 365 Suite Comfortable and savvy with computer technology, including PC and iOS devices Travel approximately 10% of the time Ability to climb ladders Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
    $27k-34k yearly est. 17h ago
  • Part Time Sales Associate

    Frankie's On The Park 4.1company rating

    Sales associate and customer service job in Chicago, IL

    Job Title: Sales Associate - Chicago Location We're looking for an upbeat, fashion-loving Part-Time Retail Sales Associate to join our Lincoln Park team! This person will help create a friendly, positive environment where our tween and teen customers feel comfortable and inspired. The ideal candidate enjoys engaging with both kids and parents, understands current trends, and takes pride in offering personalized service. Key Responsibilities Key Holder in our Chicago boutique weekly flexibility and weekend availability. Provide exceptional customer service by greeting and assisting customers in a friendly and engaging manner Develop strong product knowledge to help customers find styles that fit their needs and personal style Maintain store presentation, including merchandising, restocking, and cleanliness Operate the point-of-sale (POS) system accurately for sales and returns Responsible for sales, receiving and tagging merchandise Responsible for daily e-commerce fulfillment Assist with in-store events, promotions, and social media content when needed Work collaboratively with the team to achieve store goals Qualifications Previous retail or customer service experience preferred (but not required) Positive attitude and strong communication skills Passion for fashion, style, and working with kids/tweens Reliable, punctual, and able to work weekends Must be able to stand for extended periods · Team player with a can-do attitude and ability to multitask in a fast-paced work environment · Experience with Shopify is a plus Schedule & Compensation Part-time position (10-25 hours per week) Flexible scheduling, with weekend availability required Competitive hourly pay, plus store discounts
    $22k-30k yearly est. 17h ago
  • Jewelry Sales Associate - Bespoke Designer

    Frank Darling-We'Re Hiring

    Sales associate and customer service job in Chicago, IL

    Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We've been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category. We have an immediate, on-site opening for a diamond jewelry sales specialist in our Chicago studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment. Key Duties and Responsibilities: Guide clients through the process of stone selection and finalizing a ring or jewelry purchase during in-person and virtual appointments, on website chat, and over the phone Confidently provide real-time diamond feedback and recommendations while chatting over the phone or on the website Advise clients on 4Cs of diamonds Educate clients on the differences between lab-grown diamonds, natural diamonds, and moissanite Guide clients on all aspects of ring design, encouraging them toward design details with structural integrity Empower clients to feel confident in their once-in-a-lifetime purchase Meet sales goals and close sales efficiently Work with the in-house gemology team to source, select, and present diamonds Coordinate with CAD team and production team to ensure smooth design and production process for client jewelry Respond quickly to inbound phone calls, chats, and emails Maintain and nurture client relationships as the main point of contact for all sales Requirements and Experience: Strong knowledge of fine jewelry styles and trends A keen eye for detail and a high level of empathy and professionalism Ability to work proactively and think creatively to solve problems as they arise Solid organizational skills Ability to multitask and juggle many client requests at once 2+ years sales experience in jewelry or bridal Extremely detail oriented Excellent communication skills GIA coursework a plus but not required Jewelry fabrication or design experience a plus but not required Adobe Illustrator experience a plus but not required Job Details: Full time on site role located in Chicago Office hours are 10AM to 6PM Available schedules: Thursday - Monday Benefits: Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month! 401k. Optional 401k program. Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge Performance Based Bonuses. Monthly bonus for achieving sales targets Disability and Life insurance. 100% employer-paid. Pre-Tax Commuter Benefits. Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.
    $23k-34k yearly est. 4d ago
  • Financial Client Service Associate (Bilingual French Required))

    The Chicago Hire Company

    Sales associate and customer service job in Chicago, IL

    Are you experienced in stellar customer service and have exposure to the automotive industry? Our client provides payment plans for customers purchasing vehicle service contracts from car dealers across the U.S. and Canada. We are looking for someone who will go above and beyond to delight our customers and dealers by empathizing with their unique situations and communicating clearly, both verbally and in writing. This person will effectively and calmly diffuse difficult situations, consistently demonstrate attention to detail, and strive to improve our internal processes. 2-3 years of similar call center/customer support experience (ideally in Automotive or Finance) & Fluency in French is required This is a full time, in-office role, Monday through Friday. If you're ready to contribute to a dedicated team and enhance customer experiences, we'd love to hear from you! RESPONSIBILITIES: Handle customer calls regarding general inquiries, invoices, payments, and other questions. Use the company's web system to identify, research, and resolve customer issues. Promptly process new business and manage one or more administrator accounts. Collaborate with the team to meet mid-month and end-of-month deadlines. Establish and maintain strong relationships with administrators and dealers through effective communication. QUALIFICATIONS: MUST HAVE: 2-3 years of experience in a call center/customer support position. Automotive/Finance industry preferred (during school or post-grad). Fluency in speaking and writing French required Polished, professional, and motivated Great organization and written/verbal communication abilities to solve inter-departmental problems. Patient and self-motivated, can work and explain financial information to customers
    $48k-81k yearly est. 1d ago
  • Customer Service Representative

    Patient's Choice Medical

    Sales associate and customer service job in Rolling Meadows, IL

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $29k-38k yearly est. 17h ago
  • Customer Service Representative

    North Bridge Staffing Group

    Sales associate and customer service job in Chicago, IL

    Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood. Hybrid schedule, 2/3-days a week in office. Temporary: ASAP through end of the year $20-$22/hour based on experience Job description We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Make outbound membership renewal calls Inbound calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Skills Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Schedule Monday-Friday, 8:30am-5pm
    $20-22 hourly 4d ago
  • Customer Service Representative

    Waterway Carwash 4.1company rating

    Sales associate and customer service job in Northbrook, IL

    Waterway is hiring Customer Service Associates at our Northbrook location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks! You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you! Compensation: Average is $20 per hour ($17 base pay + sales bonuses). Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability. Location: Waterway Northbrook - 2300 Waukegan Rd. Northbrook, IL 60062. Other locations across Chicago available. What else you'll enjoy: People Focused Role - love helping people? Spend your time engaging with customers and great team-mates. Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers. Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement. Flexible Scheduling - variable schedules built around your availability. Perks and Discounts - free carwashes plus fuel and retail store discounts Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus. Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program. Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members! Qualifications: What you need: Be friendly and engaging! A positive attitude and a will to succeed! No experience required. Experience in customer service, retail, or sales preferred. Minimum Requirements: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; and Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable). Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities: What You'll Do - The Details: Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs. Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. Car Washes - identify customer needs and present complimentary solutions. Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership. Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store. Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and, Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management. Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers. Perform various transactional functions to meet customer demand and store staffing needs. Various other functions as identified and directed by management. Physical Requirements: Work Environment/Physical Demands Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Cognitive - perform arithmetic calculations and operate data entry devices. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
    $17-20 hourly 8d ago
  • Consumer Service Agent (Onsite Candidates Local to Chicago Only)

    E.Bit Consulting

    Sales associate and customer service job in Schaumburg, IL

    The Consumer Service Agent serves as a front-line contact center professional, delivering exceptional customer experiences to our clients and servicing partners via high-volume inbound and outbound phone calls, email, and ticketing systems. This role is responsible for resolving customer inquiries efficiently, accurately, and empathetically, while supporting operations through account research, transaction reconciliation, and issue resolution. The Consumer Service Agent acts as a trusted point of contact, collaborating closely with Operations and Information Technology teams. The role requires strong communication skills, emotional intelligence, and the ability to thrive in a fast-paced, metric-driven contact center environment. This role reports to the Consumer Services Manager. Duties and Responsibilities include but are not limited to the following: Serve as a primary point of contact for clients and servicing companies through high-volume inbound and outbound phone calls, emails, and ticket systems. Deliver empathetic, professional, and solutions-oriented customer service while handling sensitive financial situations. Resolve client and servicing partner inquiries on first contact whenever possible, escalating issues appropriately when needed. Accurately document all interactions, actions, and resolutions in internal systems. Manage multiple client interactions simultaneously while maintaining service quality and composure. Adhere to call handling standards, quality expectations, and productivity benchmarks. Demonstrate strong active listening skills and the ability to tailor communication style to each caller. Review and assist with client account maintenance, scheduled transactions, and audit-related files. Support daily reconciliation of transactions and investigate discrepancies. Identify issues impacting the client experience and proactively work toward resolution. Ensure all client communications are clear, accurate, and compliant. Partner with Operations and IT teams to improve processes, tools, and system functionality. Identify, document, and communicate best practices to streamline client and servicing workflows. Provide detailed feedback from customer interactions to support management decision-making. Participate in team meetings to discuss business updates, service trends, and priorities. Assist with special research, reporting, and projects assigned. Ensure that information Confidentiality, Integrity and Privacy is always maintained with processing information assets. Qualifications and Required Skills High School Diploma or GED required, Associate's Degree or higher preferred. 1-3 years of experience in a contact center, call center, or customer service environment. Experience handling high call volumes and sensitive customer interactions preferred. Bilingual (English & Spanish) preferred. Background check required. Experience in debt settlement, banking, financial services, or treasury operations is a plus. What Will Make You Stand Out Client-centric approach with a commitment to delivering exceptional service. Proficiency with CRM systems, such as Salesforce, ClickUp, or Pipedrive. Experience in a contact center and familiar with call center technology (CXone, Talkdesk, Five9). Associate degree, Bachelor's degree or some college coursework in business or communications.
    $24k-32k yearly est. 17h ago
  • WLA Sales Associate (Edgebrook, IL)

    Ace Hardware 4.3company rating

    Sales associate and customer service job in Chicago, IL

    About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Customer Service: Provide a positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Formal retail experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $16.20-$17.50/HR For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
    $16.2-17.5 hourly 1d ago
  • Personal Lines Customer Service Representative

    ÁRachas Group

    Sales associate and customer service job in Bartlett, IL

    About Us Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing insurance services to our clients for over 40 years. As an independent insurance agency, we have direct contracts with some of the best insurance companies in the industry. We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business-delivering results to our clients and driving our company to success. We make it our job to treat them well. We recognize the importance of our employees' health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees' benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family. Our agency understands the importance of focus and dedication and we are looking for a permanent team member who understands delivering superior service is what separates us from the rest. We offer competitive salary, generous benefits, and the option for hybrid work. Personal Lines Customer Service Representative Position Summary The primary function of this role is to provide exceptional service to clients by assisting with policy inquiries, processing changes, and ensuring client satisfaction across all personal lines insurance products, including auto, home, renters, and umbrella policies. Responsibilities: Respond promptly and professionally to client inquiries via phone, email, and in-person. Process policy changes, endorsements, renewals, cancellations, and billing inquiries. Educate clients on policy coverage, limits, and options to ensure they have appropriate protection. Collaborate with insurance carriers to resolve client issues and ensure timely processing of requests. Maintain accurate and up-to-date client records in the agency management system (Applied Epic). Identify opportunities to cross-sell or upsell additional personal lines products. Assist with new business quoting and application processing as needed. Ensure compliance with all regulatory requirements and internal procedures. Other duties as assigned. Qualifications: High School Diploma or equivalent required; Associate or Bachelor's Degree a plus Valid and relevant Property & Casualty license within state of business, or willingness to obtain the license within 90 days of employment 1-2 years of experience in personal lines insurance or a customer service role Strong knowledge of personal lines insurance products and industry practices Proficiency in agency management systems (Applied Epic) and Microsoft Office Suite (Word, Excel, Outlook) Excellent communication, interpersonal, and problem-solving skills Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment Ability to pass a criminal background check as permitted by law Schedule: Monday-Friday, 8:30am-5:00pm Office Location: 852 W Bartlett Road, Bartlett, IL 60103 Benefits: Competitive Compensation Commensurate with Experience Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
    $29k-38k yearly est. 2d ago
  • Talented Tarot and Psychic Reader experts

    Psychic Link 4.0company rating

    Sales associate and customer service job in Chicago, IL

    Prestigious 1-800 psychic line has opportunities for quality Tarot and Psychic advisors. Render services from home by phone. No hold times, yearly increases, and good pay rate. All applicants will be tested. Professionals only, please.
    $24k-38k yearly est. 4d ago

Learn more about sales associate and customer service jobs

How much does a sales associate and customer service earn in Matteson, IL?

The average sales associate and customer service in Matteson, IL earns between $21,000 and $38,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average sales associate and customer service salary in Matteson, IL

$28,000

What are the biggest employers of Sales Associate And Customer Services in Matteson, IL?

The biggest employers of Sales Associate And Customer Services in Matteson, IL are:
  1. The Home Depot
  2. Ethos
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