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  • Associate, Client Operations II

    BNY 4.1company rating

    Sales associate and customer service job in Houston, TX

    At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Associate, Client Operations II to join our Structured Debt Client Platform team. This role is located in Houston, TX. In this role, you'll make an impact in the following ways: Work with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon. Support clients in addressing moderately complex operational and technical issues and ensure requests are executed. Provide clients information related to BNY Mellon products and services representing multiple lines of business and geographies and direct them to the appropriate resources, as needed. Monitor client inquiries, resolve non-routine issues, escalate complex issues as needed, and participate in internal activities to improve the client experience. To be successful in this role, we're seeking the following: Bachelor's degree or the equivalent combination of education and experience. 3-5 years of total work experience preferred. Experience in an operational area and/or client services preferred. Ability to apply intermediate problem solving skills, experience, and judgment to analyze information and deliver high quality service. May have people management responsibilities in some geographies and provide guidance to less experienced team members. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
    $39k-65k yearly est. 20h ago
  • Associate, Client Processing I

    BNY 4.1company rating

    Sales associate and customer service job in Houston, TX

    At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Associate, Client Processing I to join our Loans Enablement Operations team. This role is located in Houston, TX. In this role, you'll make an impact in the following ways: Perform routine and non-routine client service and transactional support functions Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues Process account related transactions per scheduled events/client authenticated direction Manage situations requiring adaptation of response or extensive research according to client response, escalating more complex situations to senior colleagues To be successful in this role, we're seeking the following: Bachelor's degree or the equivalent combination of education and experience is required 0-3 years of total work experience is preferred Experience in brokerage processing is preferred Applicable local/regional licenses or certifications as required by the business At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
    $39k-65k yearly est. 20h ago
  • Bilingual Customer Service Associate

    Bluegrace Logistics 4.1company rating

    Sales associate and customer service job in Houston, TX

    Are you a problem solver with a passion for tackling the complex issues that the transportation and logistics sector often brings? Join our Managed Logistics Team and find purpose in the day-to-day practices of getting our customer's freight from point A to B. This position is On-site at a Customer Location in Houston, TX. The Customer Support Associate services our Managed Logistics customers by providing superior day-to-day support. In this role, you'll execute on the frontline service that BlueGrace provides, therefore getting finished goods to store shelves, raw materials to manufacturers, medical equipment to hospitals, and more! The CSA must work proactively with the Operations Manager to reduce or prevent reoccurring delays or service failures. The typical day to day services include booking, editing, tracking, documentation, reporting, and pickup confirmation. What does a typical day look like? Serving inbound customer requests from designated high freight spend accounts Communicating with carriers on behalf of the customers Answering phones and responding to emails Proactively tracking shipments and recommending solutions for delayed shipments Identify the best transit solution based on the specific shipment requirements Building strong relationships with customers Develop and Maintain relationships with local terminals in efforts to reduce service failures Scheduling pickups and delivery appointments Active communication with Operations Manager regarding all potential services gaps or opportunities for process improvement Following up on all unconfirmed or rejected pickup requests Maintain detailed and organized documentation of all service failures What are we seeking? Minimum of 6 months of Transportation Experience or degree in Supply Chain/Logistics Superior Customer Service skills including the ability to recognize the needs of the customer and effectively address those needs through active communication Experience working in a CRM and TMS system a perk Excellent written and verbal communication Ability to calculate percentages, formulas and use spatial reasoning Proficient in Excel
    $29k-36k yearly est. 20h ago
  • Customer Service Specialist

    ESP Enterprises Inc. 4.5company rating

    Sales associate and customer service job in Pasadena, TX

    Full-Time | Onsite (Pasadena, TX) Schedule: Monday-Friday | 8:00 AM - 5:00 PM Pay: $20-$25/hour (based on experience) We are partnering with a leading manufacturer in the precision measurement and industrial tooling space to hire a highly organized, customer-focused Customer Service Specialist. If you thrive in a fast-paced environment, love solving problems, and take pride in delivering white-glove service - this role is for you. Position Summary The Customer Service Specialist will serve as a primary point of contact for customer inquiries, concerns, and order requests. This role manages quotes, processes orders, monitors order status, and ensures a seamless customer experience from start to finish. You'll work cross-functionally with operations, shipping, production, and sales to keep customers informed and supported. Key Responsibilities Communicate with customers regarding expedited and standard orders via phone and email Respond promptly to inquiries, quotes, order statuses, and internal questions Enter quotes, process orders, and flag emails for sales coordination Maintain accurate records of customer interactions and required follow-up Collaborate with Production and Shipping to relay updates, changes, and delivery details Verify customer requirements to ensure order accuracy Support additional tasks and administrative duties as assigned Qualifications & Skills Highly organized with strong attention to detail Demonstrated ability to process customer requests accurately and efficiently Strong communication skills - verbal, written, and active listening Ability to multitask and prioritize in a high-volume environment Customer-first mindset with a professional, team-oriented approach Reliable, punctual, and committed to strong work ethic Eagerness to learn, take direction, and develop new skills Experience & Requirements High school diploma required; college degree preferred 1-2 years of customer service experience, ideally in manufacturing or a related environment Strong data entry and typing accuracy (up to 75% of role is documentation) Experience with CRM or MRP systems preferred Ability to communicate professionally with customers via phone, email, and in person Adaptable and able to thrive under pressure
    $20-25 hourly 3d ago
  • HR Customer Service

    Icon Consultants, LP 4.1company rating

    Sales associate and customer service job in Houston, TX

    We are seeking a HR Customer focus Associated to work with our 8000 employees on a daily basis. It will be handling payroll, benefits, and employee relations related questions. The ideal candidate will be able to communicate directly and efficiency with employees of all levels via phone and email. Strong attention to detail and sense of urgency are a needed in this role to be effective. You will be have to document conversations in the HRIS system. This is a full time role in our office off of Memorial Drive. Competitive Salary and 100% paid health insurance.
    $24k-32k yearly est. 4d ago
  • Customer Service Representative

    Murray Resources-Best Staffing Agency

    Sales associate and customer service job in Houston, TX

    A well-established industrial company is seeking a proactive and skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities. Location: Houston, TX Salary: $70,000-$80,000 Position Type: Direct Hire Responsibilities: Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness. Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution. Track and follow up on pending information or documentation to keep projects and orders moving forward. Prioritize workload and respond quickly to changing demands or urgent requests. Provide excellent customer service and maintain strong relationships with clients. Maintain detailed records and ensure all systems are updated accurately. Collaborate cross-functionally within the warehouse and office to resolve issues efficiently. Requirements: Minimum of 5 years of customer service or order management experience, ideally in a manufacturing, distribution, or industrial environment. Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting. Strong communication and problem-solving skills; able to think quickly and adapt. Experience with project management or coordinating multiple moving parts preferred. Industry experience in chemicals or chemical sales support is a plus but not required. Proficient in Microsoft Office and ERP/order management systems. Must be able to work fully on site and collaborate closely with team members across departments.
    $25k-33k yearly est. 4d ago
  • Field Services Associate with AutoCAD/ Revit / Bluebeam

    Prudent Technologies and Consulting, Inc. 4.3company rating

    Sales associate and customer service job in Houston, TX

    Job title: Field Services Associate (1-2 years' experience) Employment Type: Direct Hire Required Skills and Knowledge • Knowledge of and experience with AutoCAD, Revit, Bluebeam, and Microsoft Office Suite • Knowledge of building codes • Proven leadership skills • Exceptional attention to detail • Ability to manage multiple projects under strict deadlines • Ability to work well on a team • Exceptional written and verbal skills Preferred Skills and Knowledge • Bachelor of Science Degree in Engineering, Construction Science or related field • Previous experience in an MEP construction or consulting environment, for schools • Previous experience in field project management in an MEP consulting environment • Ability to read construction documents, including MEP drawings and specifications • Knowledge of building codes • Knowledge in the construction of power distribution, power and lighting, data networks, telephone and intercom systems, fire alarm systems, security and access control systems, and other standard electrical systems • Knowledge in the construction of HVAC systems, temperature controls, and other standard mechanical systems • Knowledge in the construction of domestic water systems, hot water systems, storm water systems, sanitary waste and vent systems, acid waste systems, fire sprinkler systems, compressed air systems, gas distribution systems and fuel gas systems, and other standard plumbing systems Travel Frequent; to and from job sites, client meetings, and sister offices
    $33k-52k yearly est. 2d ago
  • Ambulatory Service Representative - Cardiovascular Surgery

    Christus Health 4.6company rating

    Sales associate and customer service job in Lake Jackson, TX

    Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. Responsibilities: Receives and directs phone calls from patients and physician offices Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns Schedules urgent care appointments as needed and directed by physician Greets patients for scheduled and/or urgent care appointments and procedures Confirms and verifies patient demographic and insurance information Collect co-payments from patients upon arrival when applicable Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. xevrcyc Verifies eligibility for procedures or tests from various health care institutions Reviews and audits billing discrepancy reports and researches errors for resolution Maintains accurate and timely records, logs, charges, files, and other related information as required Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff Prepares special reports or spreadsheets for physicians as requested Complies with established departmental policies, procedures and objectives Complies with all health and safety regulations and requirements Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors Performs other duties as required. Requirements: High School Diploma or GED Proficient in software and computer systems Knowledgeable of business office terminology / procedures Ability to multi task and work under stressful situation Effective written and verbal communication skills 1+ year of customer service experience required Experience with medical office terminology preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
    $30k-35k yearly est. 1d ago
  • Sales Associate - Houston

    Hublot

    Sales associate and customer service job in Houston, TX

    A master in the Art of Fusion, respecting the tradition and creative vision of the 21st century, Swiss watchmaker Hublot places innovation at the heart of its growth strategy. Driven by a young spirit, resolutely looking to the future, Hublot's teams are constantly looking for innovative concepts, which is Hublot's trademark. Beyond the development of major watchmaking complications, Hublot is associated with the biggest names in the world of sport, through collaborations with FIFA, UEFA, Kylian Mbappé, Usain Bolt, Novak Djokovic and many more. Hublot touches on many varied fields including music - with the famous virtuoso pianist Lang Lang as well as DJ Snake - and art with Takashi Murakami or Sang Bleu, among others. As a committed and dedicated member of the team, the Sales Associate plays a key role in helping the boutique to achieve success through the achievement of team targets. Customer service is at the heart of this role and ensuring a high level of brand and product knowledge is vital to achieve a positive brand experience for the clients and repeat sales. ESSENTIAL JOB FUNCTIONS Professionally handling and advising customers of products and services resulting in the achievement of store sales targets Merchandising displays and ensuring high standards are maintained within the store Provide high quality service to customers face-to- face and over the telephone Completing sale documentation and efficient use of internal till and stock systems Altering and fitting customers watches Maintain high level of product and brand knowledge Attend and contribute to brand events Build client relationships and develop client book Capturing clients and potential client's information and complete CRM database Supporting in Instagram posting of the boutique when needed by creating content Support in open and closing procedure of the boutique Provide in-store after-sales service working with the after-sales teams to achieve a high level of customer service and satisfaction Profile: 3+ years retail experience with the majority of time spent in luxury Previous experience in Watch industry desired Proactive, independent and team spirit Highly professional manner and customer service skills Ability to develop extensive brand and product knowledge Able to meet sales targets and to work effectively within a team Full Time position with Benefits Location: Houston
    $23k-36k yearly est. 3d ago
  • Sales and Retention Representatives

    Burnett Specialists Staffing | Recruiting 4.2company rating

    Sales associate and customer service job in The Woodlands, TX

    Seeking a driven and passionate Inside Sales Specialist to cultivate and retain our valued client base. This role is crucial in ensuring member satisfaction and driving growth. Key Responsibilities: Master and effectively communicate the value proposition and benefits of membership across all tiers through phone and email communication with members. Proactively engage with members considering cancellation, actively listening to their concerns and presenting tailored solutions and offers to encourage retention. Convert trial members into paid subscribers by highlighting the long-term value and advantages of a paid membership. Respond to inquiries from prospective members via phone and email, providing comprehensive information about membership options and guiding them through the application process. Maintain expert-level knowledge of all membership benefits, tiers, and offers. High volume calls Qualifications: 5+ years of proven sales experience in a fast-paced environment, with a strong focus on retention. Exceptional phone and professional written communication skills. Strong background in sales and customer retention. Experience with a subscription-based business model is highly preferred. Demonstrated experience working with executive-level clientele. Highly self-motivated with a strong work ethic and a results-oriented mindset. Excellent verbal and written communication skills; comfortable with both email and phone communication for effective problem-solving. Ability to thrive both independently and collaboratively within a fast-paced team environment. HOUWD51 Interested candidates please send resume in Word format Please reference job code 136165 when responding to this ad.
    $31k-41k yearly est. 3d ago
  • Customer Experience Consultant - 100% Commission | Houston, TX (SG-669871)

    Strickland Group LLC 3.7company rating

    Sales associate and customer service job in Houston, TX

    Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
    $72k-114k yearly est. 11d ago
  • Client Retention

    Alliant Group 4.4company rating

    Sales associate and customer service job in Houston, TX

    As a Client Retention Associate, you will gain a strong foundation in specific industries and tax, in addition to developing your critical thinking skills. You will also develop a strong understanding about our firm's mission and purpose, the professional services industry, our unique client-centric culture, and how we serve and engage our CPA partners, clients, and industry partners. You will participate in client engagement discussions and learn about a wide variety of industries, our various service lines, and business methodologies with the goal of managing current clients and re-engaging with inactive clients. You will develop service line-specific and industry-specific skills and work directly with C-level executives and CPA firms in various markets as part of a high-performance team. As a national premier consulting firm, alliant is focused on providing solutions to help businesses transform and thrive. alliant offers six different service lines to our clients and this role manages and re-engages with clients for all service lines. Responsibilities • Account management of existing clients • Proactively reach out to inactive clients to rekindle relationships and encourage their return • Communicate our services and educate business owners and executives on the value we can bring to their organization in the form of credits and incentives as well as other services we provide • Schedule client meetings, conference calls and follow-up appointments with great attention to detail • Track outstanding proposals and follow-up with clients until proposal is signed • Maintain client relationship management (CRM) database Qualifications • Bachelor's degree required • Preferred 1+ year of experience in a fast-paced, consultative sales role • Results-oriented, competitive, and driven to achieve activity and revenue goals • Dynamic verbal communication, robust active listening, and excellent presentation and writing skills • High sense of urgency with the ability to meet deadlines and changing priorities • Collaborative and team focused • Receptiveness to performance feedback within a team environment is essential • Proficiency with Microsoft Office Suite and other relevant software applications • Candidate must reside or relocate to Houston, TX alliant offers a comprehensive compensation and benefits package including 100% employer paid medical/dental premiums for single coverage, 401(k) matching, PTO, company provided life insurance and disability, onsite gym and group fitness classes, paid covered parking, daily allowance for onsite café and Starbucks, and more! Do Work That Matters. Alliant ***************************
    $36k-65k yearly est. Auto-Apply 59d ago
  • Customer Satisfaction Representative

    Global Healing 3.9company rating

    Sales associate and customer service job in Houston, TX

    Job Description Who we are: Global Healing Center is a leading manufacturer, distributor, and retailer of healthy living products, specializing in cleansing and detoxification. Our mission: create and market the best products possible, help as many people as we can through education, and provide customers with solutions to live a healthy lifestyle. Check us out at *************************** if you are truly interested in working with us. Here's the job: Customer Satisfaction Representatives are responsible for helping customers on the phone, by email, live chat, or in person with all of their product or account needs. This requires a thorough knowledge of our products and recommended protocols in order to provide timely and accurate information to incoming customer inquiries, order status and product knowledge requests (don't worry, we'll teach you). **This position requires you to be on site at our HQ in Houston, TX. Responsibilities: Resolves customer concerns via phone, email, live chat, or social media; Assists customers with the placement of orders, exchanges, or refunds; Helps with complaints, errors, account questions, billing, cancelations, and other queries; Identifies and assesses the customers' needs to achieve satisfaction; Provides accurate, valid, up-to-date and complete information about products; Meets individual and CSR team satisfaction targets; Provide appropriate solutions and alternatives to customers within the specified average time limits; Goes the extra mile to engage and satisfy customers; Greets and follows up with walk-in customers; Creates and updates customer accounts; Ensures proper customer satisfaction is being delivered at all times; Most importantly, a practiced caring attitude that assists you to provide our valued customers with the best products and information. Requirements Minimum 2 years previous customer service experience or experience as a client service representative; At least 1 year of call center experience; High School Diploma or GED; Excellent written and verbal communication; Proven track record of over-achieving goals or going above and beyond; Possess a willingness to learn; Customer orientated with the ability to adapt/respond to different types of customers; Bilingual CSR (English & Spanish) Bonus: Knowledge of natural health industry; Actively embraces healthy living; Benefits Paid Time Off (PTO); Company covered health, dental, vision, and life insurance; 5% 401(k) match plus an additional 4%; Wellness Bonus for gym, continuing education, preventative care and other reimbursements; Employee store credit; Company sponsored events; Fun team-building activities. **This position requires you to be on site at our HQ in Houston, TX.
    $40k-58k yearly est. 15d ago
  • Bilingual Customer Retention Specialist

    Nexus Disposal

    Sales associate and customer service job in Houston, TX

    Job Details Houston, TX Full Time $18.00 Hourly Day SalesDescription We are seeking a detail-oriented Customer Retention Specialist. This position is responsible for researching account activity, resolving past due balances, and maintaining strong relationships with our customers. The ideal candidate will act as the first point of contact for clients with billing concerns or those considering cancellation of services. In addition to account management, this position will also coordinate with field representatives on retention and cancellation efforts, serving as the main point of contact for all cancellation requests. The representative will assign and route tasks within the department to ensure timely completion and proper follow-up on customer service and retention matters. Key Responsibilities - Collections Contact customers via phone and email regarding past due balances; identify reasons for delinquency and arrange payment or correct errors. Handle 80-100 outbound and inbound calls daily. Negotiate and monitor payment plans according to company policy. Research and resolve collection disputes professionally and efficiently. Maintain accurate records and detailed notes for all delinquent accounts. Manage bankruptcy accounts in compliance with procedures. Process and resolve returned (NSF) transactions. Prepare and file legal documents and attend court proceedings when required. Key Responsibilities - Retention Communicate with customers at risk of canceling services or those who have requested cancellation. Address and resolve customer complaints to improve satisfaction and prevent cancellations. Serve as the primary contact for all cancellations, coordinating efforts with field representatives and routing assignments to ensure smooth completion of all related tasks. Manage the service termination process, including cancellations and container removals, after approvals. Process and manage service agreement renewals and modifications. Gather and report customer insights to the service team. Stay current on industry trends, competitor activity, and potential business opportunities. Build positive, trust-based relationships with customers to support retention goals. Qualifications Required Qualifications Bilingual (English/Spanish) - fluent in both written and verbal communication. Excellent communication, time management, and organizational skills. Strong leadership and coordination abilities; capable of directing team tasks and follow-ups. Self-motivated team player with strong attention to detail. Proficient in Microsoft Excel and Word. Knowledge of standard collections practices and financial procedures. Ability to perform effectively in a fast-paced, high-volume environment. Education and Experience Required: High school diploma or equivalent; minimum 5 years of experience in collections. Preferred: Experience in a high-volume call center, commercial or business-to-business collections, or customer service environment.
    $18 hourly 60d+ ago
  • Automotive Customer Service Advisor - 1065

    Tupeloms

    Sales associate and customer service job in Houston, TX

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-35k yearly est. 22h ago
  • Customer Service Advisor

    Island Breeze Car Wash & Automotive Services

    Sales associate and customer service job in Houston, TX

    Job Description JOB TITLE: CUSTOMER SERVICE ADVISOR (CSA) Island Breeze Car Wash is a premier car wash and detailing service provider dedicated to delivering top-notch services and exceptional customer experiences. Our Lube services offer comprehensive car maintenance solutions, and we are looking for a dedicated and customer focused individual to join our team as a Customer Service Advisor. JOB PURPOSE: The Lube Customer Service Advisor is a critical role at the forefront of our services division, serving as the liaison between our customers and our service technicians. The CSA is the first point of contact for our customers, providing them with friendly and knowledgeable assistance throughout their service experience. This position requires an individual with a strong understanding of automotive maintenance services, excellent communication skills, and a commitment to customer satisfaction. DUTIES & RESPONSIBILITIES: Customer Service: Greeting customers with a warm and welcoming attitude, addressing inquires, and providing accurate information about our services, promotions, and products. Build trusting relationships with customers by providing honest service recommendations and clear explanations of service work. Service Coordination: Schedule and coordinate lube service appointments. Communicate with the service team to ensure timely and efficient service delivery. Monitor service progress and keep customers informed of any updates or delays. Vehicle Inspection: Conducting basic vehicle inspections to identify potential maintenance needs and communicating findings to customers in a clear and understandable manner. Sales Support: Assisting customers in selecting appropriate services and products based on their vehicles needs and manufacturer recommendations. Educate customers on the importance of regular vehicle maintenance and how our services can benefit their vehicles performance and longevity. Cash Handling: Processing customer payments accurately and efficiently, handling cash, credit, and debit transactions, and maintaining proper cash handling procedures. Administrative Duties: Maintain accurate records of customer interactions and transactions. Process payments and manage cash handling with accuracy. Ensure all customer information is entered correctly into the system. Team Collaboration: Collaborating with technicians and other team members to ensure smooth workflow and exceptional customer service delivery. Customer Satisfaction: Resolve customer complaints and concerns promptly and professionally. Ensure a high level of customer satisfaction by providing excellent service. Collect and analyze customer feedback to improve service quality. Cleanliness and Organization: Maintaining cleanliness and organization of the shop and customer waiting areas, including restocking supplies and keeping workstations tidy. Other duties as assigned REQUIREMENTS: High school diploma or equivalent; additional qualifications in customer service or automotive services preferred. Proven experience in customer service, ideally in the automotive service industry. Knowledgeable about vehicle lubrication systems and general maintenance services. Strong interpersonal and communication skills, with the ability to convey technical information in an understandable manner. Organized, with the ability to manage multiple tasks and prioritize in a fast-paced environment. Enthusiasm for delivering exceptional customer experiences. Flexibility to work weekends and holidays as needed. State Inspector license preferred. BENEFITS: Competitive salary based on experience and performance-based incentives. Opportunities for professional growth and development. Employee discounts on services and products Paid time off
    $27k-35k yearly est. 20d ago
  • Customer Service Advisor- 803 10pm-4:30am

    Laundry-4U

    Sales associate and customer service job in Houston, TX

    Full-time, Part-time Description Laundry-4U is looking for an energetic person to ensure that every customer that comes to our store has a wonderful experience. We are a family-owned business that is aiming to improve the experience of doing laundry for all of our customers. Our Advisor will be responsible for greeting customers, assisting customers when issues arise, performing wash and fold service for customers, and performing cleaning duties throughout the day. Laundry-4U is open 24 hours and ready to serve customers! Responsibilities: · Identify and assess customers' needs to achieve satisfaction · Build sustainable relationships and trust with customer accounts through open and interactive communication · Provide accurate, valid, and complete information by using the right methods/tools · Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution · Follow communication procedures, guidelines, and policies · Take the extra mile to engage customers · Proven customer service experience · Strong phone contact handling skills and active listening · Customer orientation and ability to adapt/respond to different types of character · Excellent communication and presentation skills · Strong proven technology skills · Ability to multi-task, prioritize, and manage time effectively, bilingual is a plus · Maintain store clean by following appropriate cleaning procedures · Maintain store clean by following appropriate cleaning procedures Language: English Spanish- required Education: High school diploma or equivalent Shift times: 6.5-hour shift 4:00am-10:30am 10:00am-4:30pm 4:00pm-10:30pm 10:00pm-4:30am Requirements Retail/Customer Service: 8 months Basic computer skills Long periods of standing, kneeling, bending, pulling, or frequently carrying objects up to 50lbs throughout a 6.5-hour shift Communication skills Weekend availability (Saturday and Sunday) Must be 18 or older Must have reliable transportation Must be able to work independently. Other · Commission Available · Performance review after introduction period is met (90 days) · Annual performance review Benefits · Paid time off for part-time and full-time employees · $20 weekly stipend to wash in store Salary Description $9hr-$10hr
    $27k-35k yearly est. 60d+ ago
  • Customer Service Representative

    Murray Resources-Best Staffing Agency

    Sales associate and customer service job in Spring, TX

    A leading distributor is seeking a Customer Service Representative to support supply chain operations and ensure seamless product distribution to clients. The ideal candidate is a proactive and detail-oriented communicator with a strong grasp of logistics and customer support. Communicating effectively, the new team member will strengthen vendor and customer relationships by managing order flow and resolving issues while ensuring timely coordination between sales, warehousing, and invoicing functions. Salary + Additional Benefits: $70,000-$75,000 + Bonus PTO & 10 Holidays Medical, Dental, Vision Location: Spring, TX Type of Position: Direct Hire Responsibilities: Provide high-level customer service while aligning with broader organizational goals. Build and maintain strong relationships with internal teams, external partners, and service providers to support business continuity and growth. Coordinate end-to-end order fulfillment, ensuring seamless collaboration across supply chain partners and logistics providers. Serve as a reliable and collaborative team member-flexible in multitasking, cross-training, and supporting colleagues as needed to drive overall team success. Offer proactive operational and logistical support to the commercial/sales function. Identify and implement process improvements that elevate service quality, optimize costs, and expand revenue opportunities. Maintain effective communication and coordination with customers, vendors, logistics facilities, and other stakeholders to ensure accuracy and efficiency in order execution. Manage customer accounts to ensure satisfaction across products, delivery, and service touchpoints. Coordinate inbound and outbound logistics using various transportation methods. Oversee third-party logistics providers and carriers to meet service requirements. Assist with product forecasting and support sales team planning efforts. Contribute to continuous improvement efforts focused on operational efficiency and customer experience. Collaborate with marketing, sales, and leadership on projects related to service strategy, customer insights, and communication initiatives. Process orders in the enterprise resource planning (ERP) system and prepare logistics for fulfillment. Select appropriate transportation providers based on cost, equipment needs, and availability. Leverage available systems for freight scheduling where applicable. Confirm inventory availability with suppliers and production partners to support timely deliveries. Maintain accurate pricing and cost data in internal systems, in coordination with pricing and finance teams. Gather delivery data such as weights and analysis for accurate invoicing and documentation. Assist with verification of freight and vendor invoices; resolve discrepancies as needed. Partner with accounts receivable to resolve customer billing issues and ensure timely payment. Submit documentation for adjustments such as credits, debits, or invoice corrections, as required. Provide cross-functional backup within the customer service team and participate in training to support team flexibility. Complete additional duties and special projects as assigned by leadership. Requirements: College degree strongly preferred Minimum of 5 years of experience in one or more of the following areas: customer service, logistics, transportation, warehousing, distribution, inventory or materials management, import/export operations, international logistics, production planning, rail operations, or overall supply chain coordination Familiarity with enterprise resource planning (ERP) systems; experience with modern ERP platforms is a plus Strong interpersonal skills with a professional demeanor Excellent verbal and written communication skills in English Confident and clear communicator, capable of engaging effectively in both one-on-one and small group settings with internal teams and external partners Highly organized with strong attention to detail and accuracy Proficient in Microsoft Office applications, especially Excel for data analysis, and skilled in using tools such as Outlook and Word for professional communication and documentation Ability to effectively manage and prioritize tasks in a fast-paced environment
    $25k-33k yearly est. 2d ago
  • Customer Experience Consultant - 100% Commission (TSG-20251204-047)

    Strickland Group LLC 3.7company rating

    Sales associate and customer service job in Houston, TX

    Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
    $72k-114k yearly est. 10d ago
  • Customer Service Advisor- Spencer Hwy 11PM PT URGENT

    Laundry-4U

    Sales associate and customer service job in Pasadena, TX

    Part-time Description Laundry-4U is looking for an energetic person to ensure that every customer that comes to our store has a wonderful experience. We are a family-owned business that is aiming to improve the experience of doing laundry for all of our customers. Our Advisor will be responsible for greeting customers, assisting customers when issues arise, performing wash and fold service for customers, and performing cleaning duties throughout the day. Laundry-4U is open 24 hours and ready to serve customers! Responsibilities: Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Proven customer service experience Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of character Excellent communication and presentation skills Strong proven technology skills Ability to multi-task, prioritize, and manage time effectively, bilingual is a plus Maintain store clean by following appropriate cleaning procedures Other duties as assigned. Language: English Spanish- (Preferred) Education: High school diploma or equivalent Shift times: 8-hour shift 7am-3pm 3pm-11pm 11pm-7am Part time (less than 32 hours) Requirements Retail/Customer Service: 8 months Basic computer skills Communication skills Long periods of standing, kneeling, bending, pulling, or frequently carrying objects of 50lbs throughout the shift. Must be able to stand for 6.5 hours Must be able to lift 50 lbs. Weekends (Saturday and Sunday) Must be 18 or older Must have reliable transportation Other Commission available Performance review after introduction period is met (90days) Annual performance review Benefits Paid time off for part-time and full-time employees $20 weekly stipend to wash in store Location: 6768A Spencer Highway, Pasadena, Texas 77505 Salary Description $9hr-$10hr
    $27k-35k yearly est. 60d+ ago

Learn more about sales associate and customer service jobs

How much does a sales associate and customer service earn in Pearland, TX?

The average sales associate and customer service in Pearland, TX earns between $17,000 and $33,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average sales associate and customer service salary in Pearland, TX

$24,000

What are the biggest employers of Sales Associate And Customer Services in Pearland, TX?

The biggest employers of Sales Associate And Customer Services in Pearland, TX are:
  1. Global Elite Group
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