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Customer Service Agent
Alaska Airlines 4.5
Sales associate and customer service job in Newark, NJ
Company Alaska Airlines
The Team
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
Role Summary
The CustomerService Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position.
Key Duties
+ Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment.
+ Sell tickets and ensure cabin accommodations.
+ Perform computer, iPad and paperwork tasks.
+ Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades.
+ Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security).
+ Process and secure passenger luggage.
+ At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
Additional Details
Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they're not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed).
Day in the Life
To tell you more about the role, challenges, and rewards of being an Alaska CustomerService Agent here are some of our incredible Alaska employees. Click the play button on the video below to get started.
If you are unable to view the video, click thislink.
Job-Specific Experience, Education & Skills
Required
+ 6 months of customerservice or community service experience.
+ Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).
+ Typing speed of at least 25 WPM.
+ Ability to consistently lift 50 lbs.
+ Must be able to push/pull 50 lbs.
+ Must be able to bend, stoop, squat, reach and grasp.
+ Flexibility to work varied shifts (e.g., weekends, holidays).
+ Ability to participate in paid training.
+ Ability to learn and operate a computerized reservation system.
+ Ability to adapt to performing work according to set procedures.
+ Ability to anticipate needs of others in a fast-paced environment.
+ Ability to communicate in English.
+ High school diploma or equivalent.
+ Minimum age of 18.
+ Must be authorized to work in the U.S.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
Starting Rate
USD $20.58/Hr.
Total Rewards
_Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._
+ Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
+ Comprehensive well-being programs including medical, dental and vision benefits
+ Generous 401k match program
+ Quarterly and annual bonus plans
+ Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
Airport SIDA Badge Requirements
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirementsdocument for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Regulatory Information
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
Apply by 7:00 PM Pacific Time on
1/20/2026
FLSA Status Non-Exempt
Employment Type Part-Time
Regular/Temporary Regular
Location Newark
Job Locations _USA-NJ-Newark_
Requisition ID _2026-18030_
Category _Airports & Warehouse_
$20.6 hourly 1d ago
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Customer Support Representative
DOWC
Sales associate and customer service job in Parsippany-Troy Hills, NJ
About Us
Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” three years in a row!), and we also offer award-winning products. All of our positions are on-site in Parsippany, NJ.
Customer Support Professional - Job Summary
At DOWC, we are committed to delivering exceptional service to our customers and dealer partners across the automotive industry. We are seeking a Customer Support Professional who thrives in a fast-paced call center environment and takes pride in resolving issues with accuracy, empathy, and professionalism. This role is ideal for a customerservice professional who enjoys problem-solving, working with structured processes, and being part of a collaborative, performance-driven team.
What You'll Do:
As a Customer Support Professional, you will serve as a key point of contact for customers calling with warranty-related questions and claims. Your responsibilities will include:
Answering inbound customer calls in a high-volume call center environment
Assisting customers with automotive warranty claims, coverage questions, and general inquiries
Accurately documenting call details, claim information, and resolutions in internal systems
Researching policy information and providing clear, compliant explanations to customers
Resolving customer concerns efficiently while maintaining a positive and professional tone
Escalating complex or unresolved issues appropriately and following through to resolution
Meeting or exceeding quality, productivity, and attendance standards
Collaborating with team members and leadership to continuously improve the customer experience
What We're Looking For:
2+ years of experience in a call center, customerservice, or support role
Strong verbal communication and active listening skills
Ability to handle a high call volume while remaining calm and customer-focused
Excellent attention to detail and ability to follow structured processes
Comfortable navigating multiple systems and documenting information accurately
Professional, reliable, and solution-oriented mindset
Automotive, insurance, warranty, or claims experience is a plus (but not required)
Come join our growing team here in Parsippany! As NJ's Best Places to Work Honoree for three years in a row, we offer:
Competitive compensation
Medical, Dental, Vision, 401k matching, Life Insurance, ancillary benefits
PTO and Sick Time
Corporate events, team and culture building activities, extracurriculars, employee awards and recognition, company trips and more!
DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance
$38k-48k yearly est. 21h ago
Part Time Sales Associate - Garden State Plaza
Airwair INTL. Ltd.
Sales associate and customer service job in Paramus, NJ
THE STUFF THAT SETS YOU APART You understand that as a Retail SalesAssociate you are the face of our brand, displaying knowledge and passion for our product as you interface with our customers daily. You are results driven and motivated to achieve sales goals. You are a team player who thrives in a team-selling environment. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens' footprint in the Americas region.
THE GIG
Selling Dr. Martens' brand footwear, apparel, and accessories; and achieving personal sales goals and Key Performance (KPI) targets as set forth by Store Manager.
Delivering exceptional customerservice by greeting store customers, offering product and brand knowledge, and helping to ensure and maximize sell-through, as needed.
Processing sales transactions accurately and promptly, meeting cash register systems requirements.
Organizing and maintaining merchandise to meet Brand Marketing guidelines and enhance product appeal.
Replenishing the flow of merchandise from the stockroom to the sales floor.
Cleaning and maintaining retail store front, stock room, and all employee areas, including dusting, cleaning mirrors, and vacuuming.
YOUR FUNDAMENTAL QUALITIES
It's never just a job at Dr. Martens. It's a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:
Previous retail sales experience, preferably in footwear or fashion apparel.
Experience in contributing to business goals and Key Performance Indicators (KPI) in a team environment, preferably in retail.
Excellent interpersonal skills and ability to communicate clearly and professionally in a team environment. Multilingual a plus.
Demonstrated understanding of basic math, including ability to calculate percentages required and ability to count back change.
Proficient in MS Office programs, retail/register systems, web-based programs, and computerized inventory systems preferred. Experience with MPOS is a plus.
Ability to use initiative to accomplish tasks and detail oriented.
Willingness to work evenings, weekends, and holidays.
Punctual in adherence to scheduled shift times.
Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs.
International/domestic travel not required, 0 % of travel.
Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.
WHAT'S IN IT FOR YOU?
Welcome to the brand pair of Docs
Employee discount of 65% off footwear and 50% on accessories
Rock the latest style with our seasonal pairs
Transit and parking flexible spending accounts
PTO and Sick Time
Our Employee Assistance Program - for when times might get tough
401(k) Pre-Tax and Roth Retirement Savings Plans with employer match
DM Foundation, supporting and empowering our communities around the world
Paid Volunteer Hours
PAY DETAILS
$16.49 per hour
We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at ****************** and we will work with you to meet your accessibility needs.
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
$16.5 hourly 1d ago
Customer Service Representative
ABM Industries, Inc. 4.2
Sales associate and customer service job in Newark, NJ
Under the direction of the Supervisor-In-Charge provide the first-line supervision of all personnel of the contractor engaged in the parking lot operation to ensure safe and efficient service, which may include resolution of problems at the exit plaz CustomerService Representative, CustomerService, Representative, Retail, Property Management
$30k-38k yearly est. 1d ago
Sales Associate
Ace Hardware 4.3
Sales associate and customer service job in Caldwell, NJ
WE OFFER GREAT BENEFITS:
Generous SPIFF Plans
Generous employee discount programs
Major Medical, Dental, Vision Insurance, Short Term Disability & Prescription Coverage for Eligible Employees
401(k) Plan
Company Contribution to Retirement Savings Plan
Paid Training
Flexible Work Schedule
Direct Deposit-paid weekly for hourly positions
Supplemental Insurance Policies: Disability, Life Insurance, Accident
Company Paid Life Insurance for Eligible Employees
Flexible Spending Account "FSA" for Eligible Employees
Dependent Care FSA for Eligible Employees
Generous Vacation Time for Eligible Employees
Personal Time for Eligible Employees
6 Paid Holidays for Eligible Employees
We are looking for friendly, customer oriented, and enthusiastic people to join the Ace Hardware team! As a company, we are dedicated to delivering an amazing shopping experience to every customer, every time!
Position Summary
A Retail SalesAssociate is responsible for assisting customers throughout the buying process. Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.
Job Functions
Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
Greet every customer you make eye contact with, anywhere in the store
Answer customers' questions and provide information on procedures and policies
Be at your workstation on time
Be "customer ready" whenever you are on the stage/sales floor
Maintain awareness of all promotions and advertisements
Recommend related items when appropriate and execute S.A.L.E.S. process
Keep your area of responsibility neat, clean, stocked and priced properly
Execute the daily operational, day-to-day goals and priorities assigned by store management
Assist in the training and development of peers
Actively participate in daily huddle meetings
Uphold merchandising and store cleanliness standards
Offer a carry-out if appropriate
Know the proper way to answer the telephone
Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.
Address all safety concerns immediately
Advise store management of any pricing errors
Advise store management anytime you say "no" to a customer
Take initiative to learn product knowledge
Take initiative to learn selling skills
Perform other tasks as asked by store management
Sales Floor Duties
Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
Ensure all shipments are packed out in its proper home and all overstock is away
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Register Duties
Ring each transaction accurately
Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed
Call for help when more than 3 customers are waiting
Keep busy around the registers when you are not ringing
Process merchandise returns as needed
Physical Requirements
Essential Physical Ability: Frequency - Requirement
Walking: Frequent - Flat surfaces from point to point
Standing: Constant - All work performed on feet
Sitting: None
Stooping: Frequent - To pick up cartons at floor level
Reaching: Frequent - To a height of 6 feet
Lifting: Frequent - Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
Hand Dexterity: Frequent - Must be able to use at least one hand to operate register and complete paperwork.
Pushing/Pulling: Frequent - Move hand jacks from place to place
Carrying: Frequent - Up to 50 lbs., up to 10 feet, occasionally more
Climbing: In-frequent - Stairs in storage rooms; ladders
Vision: Constant - Read labels, recognize boxes, safety in working
Hearing: Constant - Safety signals
Company Introduction
Founded by Vincent Costello in 1973 on the principles of problem-solving, building great relationships, and continuous growth and improvement, Costello's is one of the largest family-owned hardware store chains in the United States. Six of Vinnie's ten children are now caretakers of the brand he worked so hard to build. Costello's operates 48 stores in 5 states comprised of 43 Ace Hardware locations through New York, New Jersey, Pennsylvania, Maryland, and Virginia, "East Islip Paint" in NY, "Suburban Paint & Commercial Supply" in Maryland, "Tri County Hearth & Patio" in Maryland, "Courtland Fireside Hearth & Spa" in Maryland, "Costello's Hearth & Spa" in NY, as well as nine hearth/spa showrooms in select hardware stores. The company's mission is to grow on the strength of great products, essential services, superior knowledge, and treating everyone like family. For more information about Costello's, visit *********************
$22k-31k yearly est. 2d ago
RLT Account Customer Support Associate - East Hanover, NJ - 2 Openings
Novartis Group Companies 4.9
Sales associate and customer service job in East Hanover, NJ
The Associate Account Support role is responsible to complete customer support activities including but not limited to product administration scheduling, associated order management and delivery for Radioligand therapies (RLT) primarily via phone and email.
HQ based, East Hanover, NJ - relocation not available, only local candidates will be considered - SHIFT between 6:30 AM - 5:00 PM ET
Job Description
- Complete customer support activities including but not limited to product administration scheduling, associated order management and delivery
- Answer questions from Novartis NPS field associates to provide support to customers. Partner with cross-functional stakeholders to provide accurate and timely customer feedback
- Effectively leverage internal systems for ongoing case management which includes phone and email outreaches, case documentation, and customer inquiry/request resolution.
- Handle interactions and/or cases (with appropriate escalation) as it pertains to navigating product ordering and delivery. Ability to complete all calls once they have begun to ensure no interruption of service.
- Follow protocols for responding to customer inquiries across communications (e.g., phone, chat, fax, iSMS / text, mail, and e-mail) in a prompt and courteous manner
- Prepare proper documentation, and notifications; perform proper escalation, tracking, and follow-up
- Adhere to all applicable Working Practice Documents (WPDs), Work Instructions (WIs) and Compliance Guidelines
- Ability to work the scheduled work hours, which generally will be an 8.5-hour shift with two paid rest breaks and an unpaid lunch break. This position will require holiday support for CS team
- Responsible for identifying and reporting adverse events via the established Novartis systems as per applicable processes.
Education (minimum/desirable):
Bachelor's degree required
Languages:
Fluent English, other languages desirable
Experience:
* 1+ years of progressive business experience in the biopharmaceutical industry with broad understanding of pharmaceutical sales, marketing, customer and patient services
* Ability to manage multiple projects and consistently meet deadlines
* Strong interpersonal and time management skills, and an ability for productive collaboration across varying departments
* Detail oriented problem solver who can make clear-headed decisions while under pressure
* Strong written and verbal skills
* Proficient in PowerPoint and Excel, telephony and navigating systems related to product ordering and case management preferred
* Ability to work a flexible staggered schedule (early mornings/ later evenings)
* Oncology experience preferred
Location:
- US / East Hanover Based
- No travel required
The salary for this position is expected to range between $63,630 and $118,170 per year.
The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.
Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.
US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.
To learn more about the culture, rewards and benefits we offer our people click here.
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility and reasonable accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Salary Range
$63,630.00 - $118,170.00
Skills Desired
Adobe InDesign, Business Networking, Communication, Curious Mindset, Customer Retentions, Digital Marketing, Email Marketing, Marketing Campaigns, Marketing Communications (MarCom), Marketing Materials, Marketing Planning, Mobile Marketing, Office Administration, Press Releases, Social Media, Standard Operating Procedure (SOP), Trade Show
$40k-54k yearly est. 2d ago
Remodeling Specialist - Sales
Gunner
Sales associate and customer service job in Mount Arlington, NJ
Gunner Roofing is transforming the roofing industry with a company focused on the highest-quality work and customerservice, taking the fear out of home improvement. Gunner Roofing is pioneering innovation in the industry blending incredible people with technology. Our mission is to enrich homeowners' lives through trusted guidance, exceptional service, and lasting memories-installed every day.
Winner of multiple awards including GAF's Cutting Edge Contractor Award 2023 & DaVinci Masterpiece Contractor Project of the Year 2023 along with Fast Company's Most Innovative Companies 2024, & Inc. Best Workplaces 2025. Our people are the backbone of Gunner, each member bringing unique skills and passion to the table, driving us forward and upholding our commitment to education, communication, unmatched speed, innovation, and craftsmanship. Our people are aided by an experience that enables customers to easily purchase roofing online. This blend of traditional craftsmanship and digital ease underscores our dedication to an exceptional customer experience.
What part will you play?
As an Outside Remodeling Specialist, you'll be the face of Gunner Roofing. Your role is to connect with homeowners, understand their remodeling needs, and provide tailored solutions that enhance their homes and build lasting trust. You'll play a critical role in driving sales growth while delivering an exceptional customer experience that reflects the Gunner brand.
What will you do?
Engage with prospective customers to identify their needs and recommend the right roofing or remodeling solutions.
Conduct product demonstrations and explain features, benefits, and value in a way that resonates with each customer.
Build and manage a pipeline of leads through networking, referrals, and proactive follow-up.
Provide accurate sales forecasts and maintain activity reports in HubSpot (calls, appointments, sales, lost business, customer feedback).
Maintain communication with current and past customers, sharing updates on new products and services.
Ensure customer satisfaction by resolving issues quickly and building strong, long-term relationships.
Travel locally to customer appointments on a weekly basis.
Stay current on market trends, sales techniques, and remodeling best practices to continuously improve performance.
What do we require from you?
Proven sales and negotiation skills with a track record of meeting or exceeding goals.
Excellent interpersonal, listening, and communication skills with a customer-first mindset.
Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
Resilient, adaptable, and accountable-able to thrive in a high-paced environment.
Proficiency with Microsoft Office Suite and CRM tools (HubSpot preferred).
BA/BS preferred or at least 5 years of outside sales experience, ideally in roofing, remodeling, construction, or home improvement.
Compensation
Base Salary: $65,000 to $85,000 + Sales Incentives
Two-week onboarding program
American Express for business expense
Company vehicle, including insurance and fuel coverage
Benefits
An unmatched, high-energy company environment
401(k): Company match after 6 months
United Healthcare (medical, dental, vision) with company contribution after 60 days
PTO: Unlimited plan after 60 days
Company-issued iPhone and MacBook
$65k-85k yearly 3d ago
ETM Sales Specialist
Qualys 4.8
Sales associate and customer service job in Newark, NJ
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Qualys, Inc. is a pioneer and leading provider of disruptive cloud-based IT, security, and compliance solutions. Our Enterprise TruRisk Management platform empowers organizations to measure, communicate, and eliminate cyber risk with precision. Trusted by thousands of global organizations, Qualys delivers innovative technologies that help businesses secure their digital ecosystems.
Position Summary
As a Sales Specialist - Cyber Risk Solutions, you will be a trusted advisor and subject matter expert supporting the sales organization in driving adoption of the Qualys TruRisk Platform. Your role will focus on enabling customers to understand the business value of cyber risk reduction and guiding them through solution design, proof-of-value, and successful implementation.
You will partner closely with Account Executives, Sales Engineers, and Customer Success teams to influence strategic deals, deliver compelling presentations, and ensure customers realize measurable outcomes. This position requires a blend of technical acumen, consultative selling skills, and executive communication to help organizations reduce risk across hybrid IT environments-including cloud, OT, and enterprise assets.
Key Responsibilities
Collaborate with Account Executives to develop and execute sales strategies for cyber risk solutions.
Lead discovery sessions to understand customer pain points and align Qualys offerings to business objectives.
Deliver high-impact presentations, demos, and workshops to technical and executive stakeholders.
Articulate the value proposition of Qualys TruRisk Platform in terms of risk reduction and ROI.
Support proof-of-concept engagements and guide customers through evaluation processes.
Provide feedback to Product and Engineering teams based on customer insights and market trends.
Stay current on industry frameworks (e.g., NIST CSF, CIS) and communicate how Qualys maps to compliance and risk management goals.
Assist in building proposals, RFP responses, and solution architectures for complex deals.
Champion adoption and expansion opportunities within existing accounts.
QualificationsRequired:
2-4 years in cybersecurity sales, pre-sales engineering, or risk advisory roles.
Strong understanding of vulnerability management, risk exposure concepts (CVEs, CVSS), and attack surface reduction.
Excellent communication and presentation skills with executive presence.
Ability to translate technical capabilities into business outcomes.
Willingness to travel up to 50-70%.
Preferred:
Experience in consultative selling or solution-based sales in cybersecurity.
Familiarity with cloud security (AWS, Azure, GCP) and hybrid IT environments.
Experience with AI models and adoption techniques
*****************************************************************************************************************
The salary range for this position is $110,000 - $150,000 [OTE] per year. Final compensation will be determined based on several factors, including but not limited to skills, relevant experience, and work location. Please note this range reflects both base salary and incentive compensation but does not include potential equity grants. We also offer a comprehensive and highly competitive benefits package.
Qualys is an Equal Opportunity Employer, please see our EEO policy.
$110k-150k yearly 1d ago
Customer Service Clerk
R+L Carriers 4.3
Sales associate and customer service job in Montgomery, NY
CustomerService Representative, Starting at $19.81 hr Full-Time, Monday - Friday, Various Shifts PTO available after the first 90 calendar days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click here to learn more about our employee resorts
R+L Carriers - Women in Trucking
Company Culture
R+L Carriers is seeking a CustomerService Representative to work at our Maybrook, NY Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.
Requirements:
* Strong communication/telephone skills
* Able to work in a fast-paced environment
* Strong critical thinking skills
* Ability to deal with potentially stressful situations
* General office and customerservice experience
* Basic knowledge or Windows, Outlook and other Microsoft products
* Ability to type 30+ WPM
Preferred:
* 2+ years of experience as a clerk or similar role in a fast pace environment
* Freight logistics experience
Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
$19.8 hourly 14d ago
Sales and Customer Acquisition Representative
AM Consulting 4.3
Sales associate and customer service job in Jersey City, NJ
Ascension Management, a fast-growing Sales and Business Development firm in New Jersey, is seeking a driven individual to join as a Sales and Customer Acquisition Representative. This is a hands-on opportunity to lead local market expansion, gain experience in customer acquisition, and launch a rewarding career by connecting clients to essential internet, voice, and entertainment services.
As a Sales and Customer Acquisition Representative, you'll master direct sales strategies and telecom product expertise through intensive training. This Sales and Customer Acquisition Representative role focuses on driving business growth by generating leads, delivering persuasive presentations, and closing deals, ensuring seamless onboarding for new customers.
Role Requirements For A Sales and Customer Acquisition Representative:
Participate in advanced training covering direct sales strategies, customer acquisition tactics, and product expertise in telecommunications
Proactively connect with residential consumers through targeted sales outreach in assigned territories
Conduct personalized consultations to uncover customer needs and position tailored solutions that deliver value
Deliver compelling presentations, overcome objections, and close new accounts with confidence and professionalism
Manage the enrollment process end-to-end, ensuring accurate documentation and a seamless customer experience
Consistently meet or exceed acquisition goals while maintaining detailed CRM records of leads and new accounts
Join ongoing sales coaching, market briefings, and training to sharpen skills and stay ahead of industry trends
What's In It For Our Sales And Customer Acquisition Representative?
Drive customer growth and expand market share for essential telecom services with results you can see
Build expertise in direct sales, negotiation, lead generation, and acquisition strategies valued across industries
Access clear career pathways into advanced sales, business development, and leadership roles
Thrive in a competitive, goal-oriented culture that supports growth and celebrates success
Gain hands-on experience in customer acquisition and market development-essential for a thriving sales career
Receive personalized coaching from experienced sales leaders invested in your success
Qualities That Set You Apart As A Sales And Customer Acquisition Representative:
You possess an undeniable drive to win and excel in a direct sales environment
You're a natural hunter, always seeking new opportunities and challenges
You have exceptional persuasive communication skills and can influence decisions effectively
You thrive on exceeding targets and are motivated by aggressive goals
You're incredibly resilient, turning challenges into opportunities for growth
You're a strategic thinker who can identify and capitalize on new market segments
You maintain a high level of energy and enthusiasm in every direct interaction
Your earning potential is directly tied to your performance, with no limits placed on commissions. Compensation estimates are based on what typical annual commission compensation is earned in the role.
$45k-61k yearly est. Auto-Apply 7d ago
Licensed Insurance Customer Service
Eric Jaslow-State Farm Agency
Sales associate and customer service job in Nyack, NY
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed CustomerService Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
Bilingual (Spanish/English) preferred.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$31k-46k yearly est. 23d ago
Store Customer Sales Representative
Genpt
Sales associate and customer service job in Newton, NJ
If you are passionate about selling, finding and winning new customers, new business, closing deals and sustaining these relationships even after the sale, the Sales Pro role may be for you! Our Sales Pro is a self-motivated, customer centric representative that works to promote our entire line of products and services and expand the business of new and existing customers.
Responsibilities
Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
Promote the entire line of NAPA products and programs to Wholesale Customers
Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
Identify specific needs of customers and align solutions with NAPA's offerings
Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
Engage customers and keep them connected through all of NAPA's eSales programs
Perform educational seminars, clinics and presentations on NAPA product lines and services
Maintain customer satisfaction and provide strong customerservice including solving customer problems, complaints and questions in person or by telephone
Qualifications
Prior experience in a Retail store or outside sales
2+ years of experience in a customer focused role and the ability to perform in a quota driven environment
Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance
Capability to present information in group meetings
Valid driver license with no more than 2 moving violations in the last 4 years required
Preferred Qualifications
Bachelor's Degree
Background in the Automotive Industry
Leadership
Embodies the following values: serve, perform, influence, respect, innovate, team.
Effectively communicates by motivating and inspiring others through clear and proactive communication.
Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
Makes balanced decisions and thinks strategically by being a forward thinker.
Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.
Physical Demands / Working Environment
Valid Driver's License
Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary and the stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandise
Clear speaking and attentive listening skills
Set expectations, meet commitments, track results, and manage accountability
Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people.
We offer a competitive salary range of $59,500 for this position, in addition to a bonus and allowance. Please note that total compensation may vary based on individual skills, experience, and qualifications. We believe in rewarding our employees fairly and encourage candidates to discuss their unique backgrounds during the interview process.
Benefits:
Health Insurance: Comprehensive medical, dental, and vision plans.
Retirement Plan: 401(k) with company match.
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$59.5k yearly Auto-Apply 2d ago
Salesman Driver
Phils 4.2
Sales associate and customer service job in Union, NJ
The Salesman / Van Assistant will be responsible for selling operation, promotion, distribution, delivery, and collection. The post will be teaming up with the department on implementing a sales plan to meet sales objectives set for the area while maintaining cleanliness & ensuring that the assigned vehicle is in good condition.
Qualifications
At least High School or Vocational Graduate, College Level, Associate Degree or College Graduate of any four (4) year course
With Professional Driver's License (Restriction #1,2 & 3) (A,B1,B2, C)
Can drive 4-6 wheel vehicles
Working Place: Buang La Union
$27k-38k yearly est. 60d+ ago
Customer Service Officer
Signal Tru Brand
Sales associate and customer service job in Jersey City, NJ
About Us At Signal Tru Brand, we are dedicated to creating innovative branding and marketing solutions that help businesses stand out in competitive markets. Our team of creative professionals is committed to delivering high-quality strategies that drive growth, strengthen brand identity, and foster long-term client relationships. We value integrity, innovation, and excellence in everything we do.
Job Description
We are seeking a dedicated and detail-oriented CustomerService Officer to join our growing team. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience. You will serve as the first point of contact for our clients, representing our company's values and professionalism in every interaction.
Responsibilities
Respond to customer inquiries via phone, email, and in-person in a timely and professional manner.
Resolve complaints and issues with efficiency, ensuring customer satisfaction.
Maintain accurate records of client communications and transactions.
Collaborate with internal teams to address client needs and follow up on pending matters.
Provide product and service information to clients, offering solutions that meet their needs.
Monitor customer feedback and report trends to management for service improvement.
Qualifications
Qualifications
High school diploma or equivalent; bachelor's degree preferred.
Minimum of 2 years of customerservice or client-facing experience.
Strong verbal and written communication skills.
Ability to multitask and work in a fast-paced environment.
Proficient in Microsoft Office Suite and CRM systems.
Problem-solving skills with a customer-focused mindset.
Additional Information
Benefits
Competitive salary within the range of $52,000 - $60,000 annually.
Opportunities for career growth and professional development.
Comprehensive health, dental, and vision insurance.
Paid time off and holidays.
Supportive and collaborative work environment.
$52k-60k yearly 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Sales associate and customer service job in Newark, NJ
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$29k-36k yearly est. 3d ago
VIP Reservations Agent
Avalon Transportation 4.2
Sales associate and customer service job in North Arlington, NJ
Schedule: Full time: Various Shifts Available including Overnight
Salary: Starting at $16 - $20 per hour, based on experience
Sign-on Bonus Available
Successfully fulfill the client's transportation needs and enter that information correctly into the reservation or dispatch systems.
Responsibilities and Duties:
Responsible for answering incoming calls, email requests and online booking requests for service from client.
Accurately input reservation request and any necessary changes into all appropriate computer systems in a concise and professional manner.
Keeping up to date on Avalon's products, services, policies and procedures.
Reconfirm future reservations with clients.
Build rapport with clients by becoming knowledgeable about their account, special needs and particular preferences.
Responsible for continuously monitoring all incoming reservation channels (phone, multiple email inboxes, online bookings) and answering all inquiries about the company, service, rates and travel time promptly and professionally.
Handles reservations for affiliate work and farms orders to affiliate network as needed.
Monitors the status of national rides to ensure clients are receiving excellent customerservice from our affiliate network.
Identifies and resolves any problems with incoming orders; escalate as needed.
Proactively and professionally handle customerservice complaints and escalate issues as appropriate to respective department heads.
Accurately help build client profiles and accounts by informing accounting of new account information obtained from client calls.
Performs basic dispatch functions as needed such as: coding, calling affiliates, obtaining chauffeur details and securing and sending new trips.
Responsible for checking all work at the end of shift.
Handles and secures greeters when needed.
Other duties as assigned
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
$16-20 hourly 60d+ ago
Bi-Lingual Loan Sales Specialist
Onemain Financial 3.9
Sales associate and customer service job in Union, NJ
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED
Preferred:
Sales, Collections or CustomerService experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Pay: Target base salary range is $19.00-$23.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, CustomerService, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
$19-23 hourly Auto-Apply 3d ago
Bilingual Reservationist
Transdevna
Sales associate and customer service job in Maplewood, NJ
Transdev in Maplewood, NJ is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customerservice-oriented people who are dedicated to safety. Transdev is proud to offer:
+ Starting pay of $16.50 per hour (Union Collective Bargaining Agreement Payrate)
Benefits include:
+ Vacation: up to 6 days after 1 year
+ Paid Sick Leave: 6 days annually for full time employee's
+ Medical, dental & vision after 90 calendar days of employment for full-time employees
+ Life insurance, 401k retirement benefits, and company holidays.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Answer customer calls and input ride information using a computerized scheduling system.
+ Enter new customer information and changes into the system.
+ Data entry into spreadsheets and databases.
+ Resolve service-related complaints.
+ Create daily route maps of the reservations for the drivers.
+ Other duties as required.
Qualifications:
+ High school diploma or GED required.
+ Ability to communicate effectively in both English and Spanish preferred
+ 2 years reservationist or customerservice experience.
+ Computer literate
+ Excellent communication and listening skills.
+ Must be able to work shifts or flexible work schedules as needed.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
+ Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
+ Push and pull objects up to 10 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
+ Tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6844
Pay Group: FVZ
Cost Center: 163
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
$16.5 hourly 21d ago
Service Assurance Center Accounts Specialist
Security Director In San Diego, California
Sales associate and customer service job in White Plains, NY
Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal is hiring a Service Assurance Center Enterprise Accounts Specialist. Allied Universal's SAC operates 24 hours per day, 365 days per year, and is a critical component in ensuring on time, uninterrupted coverage of all post locations and accurate pay for officers. An integral part of our Center is Post Watch™, a real-time schedule monitoring system that records the actual arrival and departure times of officers at their assigned posts. In addition, Post Watch immediately flags a post where an officer has not arrived on time, triggering an operator to contact the site to verify arrival or begin the escalating process searching for a replacement who meets the requirements of that post. The Enterprise Accounts Specialist is responsible for monitoring high-profile Enterprise Accounts by identifying gaps in scheduled service, documenting schedule changes, coordinating responses to emergency situations, and ensuring all issues identified during their shift are accurately documented and escalated to SAC and/or branch leadership.
RESPONSIBILITIES:
Monitor and adjust schedules in real time by identifying unscheduled or missed shifts, ensuring site management is notified, and updating records to reflect actual service hours
Create and maintain accurate attendance exception records, collaborating with local branches and clients to resolve scheduling issues promptly
Monitor and respond to safety check calls and emergency situations by contacting appropriate personnel and documenting with incident reports
Train/retrain officers on call-in procedures
Provide feedback to account managers, by way of notes or e-mails, on anything that needs to be corrected with their accounts, employees, or site schedules
Use the Guard Management Platform (GMP) to ensure requests are replied to and closed out properly for proper invoicing
Receive calls from Allied Universal employees and transfer calls to appropriate personnel
Create and distribute after-action reports directly to the client
QUALIFICATIONS (MUST HAVE):
High School diploma or equivalent
Minimum of one (1) year of prior customerservice experience
Ability to navigate a web-based system and type while assisting callers
Experience working in a team environment as well as independently
Ability to multi-task in a fast-paced environment, while showcasing strong attention-to-detail
Strong verbal and written communication skills with an emphasis on providing excellent customerservice over the phone
Highly motivated self-starter
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Service Assurance Center Specialist experience
Knowledge of Allied Universal field operations
Prior call center, dispatch, or command/control center experience
Scheduling experience
BENEFITS:
Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Pay Rate: $22 / hour
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID 2026-1515765
$22 hourly Auto-Apply 7d ago
BDC Call Center
Open Road Auto Group 4.3
Sales associate and customer service job in Union, NJ
Business Development Representative
Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.”
Responsibilities:
Respond to incoming e-mail with an attempted phone call, followed up with a series of outgoing e-mails that end in a price quote.
Answer all incoming calls and chat/call requests promptly.
Convert sales opportunities into a confirmed appointment or turn them to a Sales Brand Specialist.
Set confirmed appointments.
Record every contact you have with customers, regardless of source or type, in tracking system.
Complete your daily scheduled contact tasks.
Qualifications:
Ability to communicate effectively with others
Time management skills
Ability to type efficiently to enter accurate information into tracking system
Basic Computer skills
*This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the reasonable request of a supervisor. This job description is subject to revision at the discretion of the company.
Company Profile:
Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five-Star customerservice experience”.
With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs.
At Open Road we know our employees, and their achievements, drive our culture and success.
Our Total Compensation Rewards Program includes:
BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance
BONUSES - Rewards achievement of specific business goals, in eligible positions
BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), and purchase programs, such as:
Medical, Dental and Vision Plans
Vacation Time / Personal Time
Short and Long Term Disability
Life Insurance
401(k) Retirement Plan with employer match
Manufacturer Certifications
Leadership Training Programs
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$28k-34k yearly est. 13d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Ringwood, NJ?
The average sales associate and customer service in Ringwood, NJ earns between $22,000 and $38,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Ringwood, NJ
$29,000
What are the biggest employers of Sales Associate And Customer Services in Ringwood, NJ?
The biggest employers of Sales Associate And Customer Services in Ringwood, NJ are: