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Sales clerk vs general sales associate

The differences between sales clerks and general sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a general sales associate has an average salary of $29,328, which is higher than the $25,739 average annual salary of a sales clerk.

The top three skills for a sales clerk include customer service, stock shelves and sales floor. The most important skills for a general sales associate are POS, work ethic, and food preparation.

Sales clerk vs general sales associate overview

Sales ClerkGeneral Sales Associate
Yearly salary$25,739$29,328
Hourly rate$12.37$14.10
Growth rate--
Number of jobs372,651383,009
Job satisfaction--
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 36%
Average age4141
Years of experience--

What does a sales clerk do?

A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.

What does a general sales associate do?

The job of a general sales associate is to provide great customer service and increase the revenue of a business. They sell products and services and help customers find the right product. Depending on the retail store, their responsibilities may involve organizing store shelves, answering customers' questions, ringing up purchases, operating the cash register, and greeting customers. They may also be expected to take full charge of the managing of all financial transactions and balancing drawers.

Sales clerk vs general sales associate salary

Sales clerks and general sales associates have different pay scales, as shown below.

Sales ClerkGeneral Sales Associate
Average salary$25,739$29,328
Salary rangeBetween $16,000 And $39,000Between $21,000 And $39,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateNew YorkHawaii
Best paying companyHawaii Pacific HealthKaufman Dolowich & Voluck
Best paying industryEnergyAutomotive

Differences between sales clerk and general sales associate education

There are a few differences between a sales clerk and a general sales associate in terms of educational background:

Sales ClerkGeneral Sales Associate
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common college--

Sales clerk vs general sales associate demographics

Here are the differences between sales clerks' and general sales associates' demographics:

Sales ClerkGeneral Sales Associate
Average age4141
Gender ratioMale, 35.3% Female, 64.7%Male, 60.2% Female, 39.8%
Race ratioBlack or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 19.7% Asian, 6.8% White, 57.6% American Indian and Alaska Native, 0.5%Black or African American, 9.6% Unknown, 5.6% Hispanic or Latino, 18.5% Asian, 7.2% White, 58.4% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between sales clerk and general sales associate duties and responsibilities

Sales clerk example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Process monetary transactions POS system.
  • Follow POS procedures daily and complete appropriate paperwork.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

General sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Exhibit rudimentary math skills and advance communication skills when efficiently cashiering in a fast pace environment.
  • Perform minor repairs on Kohl's jewelry like changing watch batteries and removing watch links.

Sales clerk vs general sales associate skills

Common sales clerk skills
  • Customer Service, 26%
  • Stock Shelves, 9%
  • Sales Floor, 8%
  • Retail Sales, 6%
  • Product Knowledge, 5%
  • POS, 5%
Common general sales associate skills
  • POS, 15%
  • Work Ethic, 14%
  • Food Preparation, 11%
  • PowerPoint, 10%
  • Customer Service, 10%
  • Lead Generation, 9%