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Sales clerk vs sales associate

The differences between sales clerks and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales associate has an average salary of $32,167, which is higher than the $25,739 average annual salary of a sales clerk.

The top three skills for a sales clerk include customer service, stock shelves and sales floor. The most important skills for a sales associate are customer service, sales floor, and cash handling.

Sales clerk vs sales associate overview

Sales ClerkSales Associate
Yearly salary$25,739$32,167
Hourly rate$12.37$15.46
Growth rate--
Number of jobs372,651579,849
Job satisfaction--
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 38%
Average age4141
Years of experience--

What does a sales clerk do?

A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.

What does a sales associate do?

Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.

Sales clerk vs sales associate salary

Sales clerks and sales associates have different pay scales, as shown below.

Sales ClerkSales Associate
Average salary$25,739$32,167
Salary rangeBetween $16,000 And $39,000Between $21,000 And $47,000
Highest paying CityWashington, DCNew York, NY
Highest paying stateNew YorkNew York
Best paying companyHawaii Pacific HealthBarclays
Best paying industryEnergyManufacturing

Differences between sales clerk and sales associate education

There are a few differences between a sales clerk and a sales associate in terms of educational background:

Sales ClerkSales Associate
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college--

Sales clerk vs sales associate demographics

Here are the differences between sales clerks' and sales associates' demographics:

Sales ClerkSales Associate
Average age4141
Gender ratioMale, 35.3% Female, 64.7%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 19.7% Asian, 6.8% White, 57.6% American Indian and Alaska Native, 0.5%Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between sales clerk and sales associate duties and responsibilities

Sales clerk example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Process monetary transactions POS system.
  • Follow POS procedures daily and complete appropriate paperwork.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Gain experience with credit cards, mathematics, as well as customer service.
  • Utilize forklift, order picker reach truck, electric ladder, or roll ladders to transfer merchandise to the sales floor.
  • Create Facebook page for Ohco Import/Export division.
  • Increase sales by upselling products and follow up sales calls.
  • Assist customers with the purchase of the perfect piece of jewelry
  • Show more

Sales clerk vs sales associate skills

Common sales clerk skills
  • Customer Service, 26%
  • Stock Shelves, 9%
  • Sales Floor, 8%
  • Retail Sales, 6%
  • Product Knowledge, 5%
  • POS, 5%
Common sales associate skills
  • Customer Service, 15%
  • Sales Floor, 13%
  • Cash Handling, 9%
  • Retail Sales, 9%
  • Loss Prevention, 7%
  • Basic Math, 5%