Neuroscience Account Manager - Psychiatry - East Bay, CA
Senior account manager job in Oakland, CA
Territory: East Bay, CA - Neuroscience
Target city for territory is Oakland - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Oakland, Vallejo, Davis, Brentwood, Livermore, Fremont & Milpitas.
SUMMARY:
Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!
As a Neuroscience Account Manager, you lead the promotion of our psychiatry portfolio to Psychiatrist and Institutional Accounts such as community mental health centers and hospitals, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Neuroscience Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas:
ESSENTIAL FUNCTIONS:
Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.
Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior.
Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management.
Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities.
Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources.
Pharmaceutical Environment/Compliance - Ability to apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products.
REQUIRED EDUCATION, EXPERIENCE and SKILLS:
Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university
4+ years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience
Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually
Self-starter, with a strong work ethic and outstanding communication skills
Demonstrated skills at building and maintaining professional relationships with key customers, office staff and others in the customer influence network
Must be computer literate with proficiency in Microsoft Office software
Must live within 40 miles of territory boundaries
Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements
Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck
PREFERRED EDUCATION, EXPERIENCE AND SKILLS:
Prior experience promoting and detailing products specific to CNS/neuroscience including: depression, schizophrenia and bipolar disorder
Documented successful sales performance
Ownership and accountability for the development and execution of fully integrated account plans
Strong analytical background, and experience using sales data reporting tools to identify trends
Experience in calling on customers at a variety of call points, including offices, community mental health centers and hospitals
Sales experience with buy & bill/injectable products
Experience in product launches
Previous experience working with alliance partners (i.e., co-promotions)
Strong leadership through participation in committees, job rotations, panels and related activities
TRAVEL:
Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.
The range displayed is specifically for those potential hires who will work or reside in the state of California, if selected for this role, and may vary based on various factors such as the candidate's qualifications, skills, competencies and proficiency for the role. Salary Pay Range: $135,000 - $175,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.
Why Lundbeck
Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.
Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.
Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.
Senior Account Director
Senior account manager job in San Francisco, CA
Trevett Facilities Recruitment USA have partnered with a leading Facilities Services company who are seeking a Senior Account Director to join their team in San Francisco, CA.
As a Senior Account Director, you will lead and develop a high-performing client operations team, ensuring the successful delivery of all key client commitments and contractual obligations.
This role sits within Operations Management and is focused on driving strategic execution, operational excellence, and long-term value for large, high-profile accounts.
Duties / Responsibilities:
Provide formal leadership and oversight to your team, including recruiting, onboarding, coaching, performance evaluations, and professional development.
Manage daily team operations, setting schedules, assigning tasks, cross-training staff, and tracking departmental deadlines.
Partner with senior sales leaders to define complex project requirements, design approaches, and investigate solutions to achieve optimal outcomes.
Proactively identify and mitigate operational risks, developing and implementing timely action plans.
Coordinate and secure resources needed to deliver key projects and build strategic operational plans.
Own and strengthen relationships with high-profile clients, identifying growth opportunities and improvements within existing accounts.
Review service performance reports, ensuring SLAs are consistently met and exceeded.
Resolve escalated operational or technical challenges, collaborating with senior internal stakeholders and cross-functional client teams.
Serve as a subject matter expert on core systems, processes, and operational delivery.
Influence and guide teams with both policy alignment and innovative thinking, to drive process improvements.
Improve and evolve methods, standards, and workflows within the operational discipline.
Demonstrate proactive problem-solving while understanding broader impacts across the department.
Education / Experience:
Bachelor's degree preferred OR a combination of education and experience will be considered.
5-8+ years of relevant operations, client account leadership, or program management experience.
Proven people-management background in staffing, talent selection, training, development, coaching, performance measurement, and team retention.
Strong leadership skills to motivate teams toward broad operational objectives, with cross-discipline and departmental impact.
Sr. Client Product Manager
Senior account manager job in Milpitas, CA
Aivres is a leading global data center and cloud computing solutions provider committed to delivering innovative technologies that propel the world's leading industries to new frontiers. We deliver and deploy robust, performance-optimized, purpose-built platforms to major data centers around the globe.
Responsibilities
· Partner with sales team to sell Aivres's Engineering and Manufacturing capabilities to potential customers
· Perform Competitive Analysis and feedback to sales
· Works collaboratively with R&D, PM, Sales and customer to finalize Customer Requirements Document (CRD)
· Lead the RFP/RFQ response process. Review and provide inputs to customer SOW ensuring alignment with CRD
· Partner with sales to complete business case analysis and winning strategy
· Define project / program charter and output to the cross functional team by conducting formal kick off
· Owns and executes customer's product life cycle deliverables from Kick-off to MP
· Identify key resource needs (Core Team) in support of the project / program. Forms and leads the core cross functional team
· Develop plan / schedule to achieve customers required deliverables with high quality and on time
· Focal point and owner for managing customers deliverables internally and with customers (Schedule, Cost, Quality, Delivery)
· Owns daily / weekly communications and closed loop feedback with customer and internal core team
· Owns weekly Dashboard updates to internal Sr management team / customer
Qualifications:
· Minimum of 7 years of experience in customer technical solution definition and/or program management
· Strong knowledge of x86 Architecture and platform
· Solid knowledge of Hardware Systems Product Development and Qualification process (Server/Storage/Networking)
· Confident individual with strong verbal, written, and presentation skills - Makes great first impressions in new customer engagements. Fluency in Mandarin preferred.
· Persistent and creative leader who will drive and manage a cross functional core team to achieve customer deliverables from kick off to Mass Production.
· Minimum of Bachelor's degree in Electrical or Mechanical Engineering or Computer Science
EEO Statement
Aivres is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Aivres to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Senior Client Partner / Client Partner
Senior account manager job in San Jose, CA
About the Company
Our client is leading Strategic Management and Information Technology company, recognized as a global leader in digital services. With offices in 60 countries, they navigate digital transformation through cutting-edge AI, cloud, and automation solutions.
About the Role
Client Partner will manage a portfolio of existing clients within the High Technology Industry.
P&L responsibility typically in the $30M-$70M portfolio range
Accountable for revenue growth, client satisfaction, and overseeing delivery excellence.
Work at the intersection of business transformation and digital innovation (i.e: modernization, transformation, Applications, Cloud, AI-enabled insights, and digitization) to clients.
Responsibilities
Nurture client relationships
Foster Business Development efforts
Serve as the primary relationship leader for client stakeholders.
Qualifications
Bachelor's degree or higher;
IT Services or Management Consulting account management experience
Track record managing High-Technology clients.
Experience in building CXO-level relationships and developing large proposals.
Note
Work from home when not a client site
Pay range and compensation package
Competitive pay, as a full-time employee you are also eligible for the following benefits:
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Equal Opportunity Statement
Important Note: Our client is unable to provide immigration sponsorship for this role at this time. Candidate must be visa independent.
Senior Business Development Manager - Private and Public Companies
Senior account manager job in San Francisco, CA
Silicon Valley, New York, Boston, San Francisco, Washington, D.C., Seattle, Santa Monica
A forward thinking global law firm is seeking a Senior Business Development Manager to support the continued growth and market positioning of our late-stage private and public company practices. This role will focus on strengthening the visibility and integration of our Capital Markets, M&A, Litigation, and Regulatory practices as part of the firm's full-service platform for technology and life sciences companies. The Sr. Manager will work closely with practice leadership and alongside business development managers who lead day-to-day execution, helping to ensure the firm's strengths in these areas are clearly conveyed to the market.
This role will develop and implement coordinated business plans, go-to-market strategies, and visibility efforts across the relevant practices. It will guide competitive research and market analysis to identify themes and opportunities for client engagement and growth, with a focus on companies operating at or approaching scale. The Sr. Manager will also collaborate with our startup-focused teams to map client expansion opportunities and reinforce lifecycle continuity across the firm.
This position can be based in any of our U.S. office locations and offers a hybrid work arrangement, allowing you to work both from home and at your designated office. The frequency of in-office work will be determined by business needs and guided by your department's directives.
Responsibilities
Practice group support. Work with practice group leaders to assess business development (“BD”) needs related to overall strategic plan implementation. Develop practice plans and budgets. Contribute to key practice group meetings. Proactively identify opportunities for cross marketing and execute.
Individual partner support. Meet with partners in key practices to develop and implement business plans. Monitor and support BD activities of those partners, including identifying targets, developing pursuit strategies and monitoring and supporting pursuit efforts.
Idea generation. Initiate and implement new tactics to improve the department's BD services and the firm's business development efforts.
Sales material messaging. Work with other BD team members to ensure that sales materials, pitches and proposals highlight the attributes of the firm and its key practices.
Events management and content development. Develop strategies and content for (and drive forward) targeted events, sponsorship involvement, speaking engagements and thought leadership.
Lateral integration. Collaborate with Recruiting and Practice Development teams to create and implement lateral integration plans and ensure successful onboarding of lateral partners, including integration of their clients into the firm.
Metrics and reporting. Develop and maintain meaningful metrics that focus BD behavior, improve the efficiency of the firm's business development efforts and demonstrate the value of the firm's BD program.
Staff management and mentoring. Work with the BD team members to improve the efficiency of the department's BD services, support professional development of BD team and promote a positive work environment.
Requirements
Exemplary communication skills, both verbal and written, with a keen ability to capture, distill, and accurately describe the firm's services, as well as write about complex legal and technical topics.
A desire to continually learn and grow, both with best practices in law firm business development and with the firm's legal practices, business practices and the industries and technologies of our clients.
Affinity for technology, both externally for what is germane to our clients, as well as internally to support innovative marketing and BD efforts.
Strong problem-solving skills including the ability to anticipate problems as well as suggest and execute on solutions.
Ability to prioritize ongoing tasks and significant projects for yourself and team members, as well as manage expectations of attorneys in relation to these projects.
Strong customer service ethic and outstanding interpersonal skills, capable of working seamlessly with high level partners, marketing professional staff and colleagues in other departments.
Highly organized, efficient and extremely detailed oriented, with superior proofreading and fact checking skills.
Advanced search, data collection and reporting skills, including use of CRM tools and proprietary research databases.
Advanced Excel skill and proficiency in remaining MS Office suite (Word, Outlook, PowerPoint, SharePoint).
Capable of staying productive and accurate under pressure with tight deadlines (a sense of humor helps, too).
Self-motivated, takes initiative and can work independently.
Reporting to the Director of Business Development and supervising members of the BD team, the qualified candidate will have 10+ years of legal or professional services business development experience and prior team management experience. Strong knowledge of public companies, litigation, and applicable cross-sell BD strategies and tactics required. Bachelor's degree required; M.B.A or J.D. preferred.
Compensation:
The anticipated range for this position is: $153,000.00-$228,750.00 annually plus bonus.
#LI-Hybrid
Field Account Manager Renewable Energy Sales (Hiring Immediately)
Senior account manager job in Concord, CA
Clae Goldman Team is seeking a proactive and results-driven Field Sales Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Field Sales Representative, you will be responsible for generating leads, closing sales, and building strong relationships with customers through door-to-door and retail channels. Join us and make a positive impact on the environment while helping your community.
Considering making an application for this job Check all the details in this job description, and then click on Apply.
Responsibilities
Generate Leads: Identify and pursue new sales opportunities through door-to-door and retail channels.
Close Sales: Present and sell our community solar and third-party energy solutions to potential customers.
Build Relationships: Develop and maintain strong relationships with customers to ensure satisfaction and repeat business.
Meet Sales Targets: Achieve and exceed monthly and quarterly sales goals.
Stay Informed: Keep up-to-date with industry trends, product knowledge, and competitor offerings.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in sales, customer service, or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Persuasion Skills: Strong persuasion and negotiation skills to close sales and achieve targets.
Self-Motivation: Highly motivated and goal-oriented with a strong work ethic.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. xevrcyc Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your
Health Care Business Development Manager
Senior account manager job in San Jose, CA
Help transform the lives of seniors and their families! At Home Safety Services, we're dedicated to improving the safety and independence of older adults by providing the most expert home accessibility/modification services.
We're seeking an experienced sales and marketing person to lead community engagement, referral development, and account management throughout a large portion of our service territory. In this role, you will connect with skilled nursing facilities, home-health / home-care agencies, occupational therapists, community organizations, and senior centers to grow partnerships and generate referrals for our life-enhancing services.
You will work independently and autonomously to aggressively build our brand, generate referrals and manage established accounts. We are the market leader, and we are seeking a professional to build upon our wonderful reputation and take us to new heights.
As a licensed general contractor and highly credentialed and Accredited provider, Home Safety Services has helped over 50,000 individuals maintain safety and independence at home. Our mission is to help seniors age in place with dignity and confidence through thoughtful home accessibility solutions - from grab bars and stair railings to wheelchair ramps and stair lifts. We take pride in having established a collaborative team culture rooted in expertise, efficiency, and care. Learn more about us at ******************
Key Details:
Compensation: $80,000 base salary and up to $150,000 potential total compensation with commission/bonus.
Schedule: Full-time Monday through Friday
Work Environment: Hybrid position - work from home for administrative and marketing tasks, and in the field for outreach visits and events.
Field Work: Build and maintain referral relationships, attend community events, and visit partner organizations.
Travel: Santa Rosa to San Jose (Company vehicle or mileage reimbursement).
Benefits:
Paid vacation, sick leave, and holidays
401(k) with 4% company match
Health insurance coverage
Year-end profit sharing (up to 9% of annual pay)
Requirements:
Bachelor's degree.
5+ years' experience in home-health or home care related sales, marketing or business development.
Proficiency with social media platforms, video conferencing and presentation platforms.
Strong communication, presentation, and relationship-building skills.
Self-motivated, organized, and comfortable working independently.
Willingness to cover a large territory (Santa Rosa to San Jose).
Valid driver's license and a clean driving record.
To Apply:
If this sounds like the perfect fit for your skills and passion, please submit your resume and cover letter to: **********************************
Sr. Account Executive Commercial Print
Senior account manager job in Walnut Creek, CA
US-CA-Walnut Creek Type: Full-Time # of Openings: 1 CA - Walnut Creek About the Role
Responsible for selling Canon's hardware and software technology-based solutions to printers, graphic houses, and fulfillment companies within an assigned account list.
This role requires you to live within a reasonable commuting distance to Bay Area (San Francisco, San Jose or Walnut Creek), CA so that you can adequately execute your job responsibilities.
Your Impact
- Develops strategies to penetrate accounts with the key decision makers within assigned account list. The focus is on placing Canon equipment and solutions in new accounts.
- Reports customer activity to management identifying: customer requirements, competitive trends, and changing environments.
- Develops strategic plans to address customer's requirements on a local basis. Strategy should include short term as well as long-term goals.
- Provides marketing, technical and administrative support to the named accounts' internal departments to ensure outstanding relations and excellent customer support in all facets of daily activity.
- Develops plans to introduce/place Canon technology, service, software, and 3rd party solutions to address customer requirements.
- Establishes high level relationships with customer base that will enhance long term working partnerships.
- New market share is gained through strategic prospecting and ability to meet customer requirements by utilizing all resources available efficiently.
About You: The Skills & Expertise You Bring
Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience.
- Experience in office technology, business to business, outside sales experience.
- Strong communication skills including the desire to build solid working relationships.
- An interest in learning new technology in an evolving industry.
- The ability to work autonomously and excellent time management skills.
- Some travel required within local market, may include overnights (valid driver's license and acceptable driving record necessary).
We are providing the anticipated base salary range for this role: $60,000 - $81,550 annually.
This role is eligible for incentive compensation under the terms of an applicable plan and/or policy.
Incentive compensation earnings vary by quota assigned, at 100% of plan, the anticipated incentive compensation for this role is $76,582 annually.
This role is also eligible for a transportation allowance.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#PM19 #LI-FL1 #ID22
PIcd7fa77c2814-37***********4
Business Development Manager
Senior account manager job in San Francisco, CA
Want to put your job search on autopilot? Join our platform, complete a 6-minute AI screening interview, and get auto-applied to 100s of high-paying roles.
Sign up now at ********************************************** and let the opportunities come to you.
____________________________________________________________
Role Overview:
We are seeking a skilled Business Development Manager to spearhead its efforts in capital attraction and drive revenue for our organization and other portfolio products. The ideal candidate will have a strong background in both TradFi and DeFi, with a particular focus on institutional facing projects.
Key Responsibilities:
Represent us and portfolio products to core customer groups - UHNIs, Family Offices, VCs and Hedge Funds.
Structure customized product solutions for optimizing sales conversions.
Carry the revenue and TVL target for the region.
Work closely with the SDR team to improve lead generation by leveraging personal networks.
Cultivate and maintain relationships with key stakeholders, including investors, partners and funds.
Represent us at conferences, cultivating relationships that will drive growth for the organization.
Stay informed about industry trends, competitor activities, and regulatory developments to inform strategic decision-making.
Qualifications:
4-7 years of proven experience in business development, with at least 2+ years within the crypto industry.
Deep understanding of both traditional finance and decentralized finance concepts.
Strong network within the institutional financial ecosystem, with a track record of successfully attracting capital and forging strategic partnerships.
____________________________________________________________
Want to put your job search on autopilot? Join our platform, complete a 6-minute AI screening interview, and get auto-applied to 100s of high-paying roles.
Sign up now at ********************************************** and let the opportunities come to you.
Business Development Manager (Semiconductor, ISV, Hyperscaler)
Senior account manager job in Santa Clara, CA
Drive business growth aligned to sales targets
Identifying and pursuing new business opportunities in the Hitech product engineering services market.
Building and maintaining strong relationships with key clients and ensuring zero escalations/issues
Proactively evangelize company capabilities
Contributing to the overall strategy and growth of the product engineering services business
Farm existing accounts and/or hunt within new accounts
Preparing and owning pursuits proposals for named accounts
Qualifications:
A solid understanding of product engineering principles, technologies, and tools
10+ years of experience in Business Development across one or more domains - Semiconductor, ISV, Hyperscaler, Networking or OEMs
Excellent leadership, communication, and negotiation skills.
Ability to own and deliver sales targets
Sr. Manager, Convention Sales
Senior account manager job in San Francisco, CA
The Sr. Manager, Convention Sales is responsible for the lead generation and hotel booking production for convention sales self-contained accounts from the West Coast territory. Maintains in-market and timely contact with customers and San Francisco self-contained meetings hotel salespeople. Also, refers any citywide business for Moscone Center from assigned territories to the Director, Citywide Accounts for the appropriate territory to maximize new and repeat convention business for the City and County of San Francisco. The Sr. Manager is responsible for the management of administrative associates.
What You'll Be Doing
Responsible for soliciting and booking self-contained hotel group business for San Francisco hotels with primary focus on booking hotel room nights in assigned territories.
Responsible for working with customers, assisting them with navigating hotel and venue products, keeping close contact with the customer and hotels to confirm group business.
Generate self-contained group leads and bookings
Responsible for achieving or exceeding room night booking goals.
Work efficiently to ensure leads and revisions are communicated to appropriate hotels/venues in a timely fashion.
Develop, implement, and execute territorial sales plan and strategies, demonstrating an understanding of the overall market (e.g. hotels' strengths and weaknesses, economic trends, supply and demand, etc.).
Work collaboratively with San Francisco Home Office and Regional Sales Offices and assist with selling, implementation, and follow-through of group sales strategies.
Actively solicit and maintain accounts in assigned territories by conducting direct sales efforts through bids, targeted sales missions, sales calls and participation at tradeshows/conferences and industry activities that are designed to reach group meeting planners.
Partner with hotel sales teams on sales calls to exchange knowledge and better understand each hotel's needs.
Be an active member of local market industry organizations (i.e. MPI, PCMA, etc.).
Arrange and participate in client appreciation events for meeting planners headquartered in the designated geographical territory.
Conduct follow up sales calls as a result of direct sales activities.
Create and submit a detailed call report prior to and after sales trips.
Track and report personal sales results.
Produce detailed expense reports.
Handle all clients from initial contact through booking. Maintain detailed records of all client interaction utilizing CRM system.
Uncover new business not in our database.
Interface with hotel and other San Francisco Travel partners to facilitate efficient and thorough follow up based on these fields.
Arrange site inspections of San Francisco and accompany clients when appropriate.
Maintain records of all client contact, traces, and account management in the CRM system.
Obtain feedback on quality of the client experience by sending out surveys.
Document all pertinent file activity in CRM.
Carry out periodic assignments of special promotional activities.
Participate in and attend San Francisco Travel sponsored events.
Give oral sales presentations as needed.
Other duties may be assigned.
Qualifications
Education and Experience
Education and/or training equivalent to college graduate.
5+ years related experience in Hotel, DMO or Convention Center Sales
Degree or experience in business administration and/or hospitality management a plus.
Skills and Abilities
Self-motivated individual with proven record of sales ability
Strong organizational, interpersonal and computer skills necessary.
Ability to communicate and work well with others in a professional office environment.
Ability to handle multiple priorities and meet deadlines while being detail oriented.
Outstanding written and verbal communication skills.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
Proficiency with Salesforce, Eventbrite, Box and/or Concur a plus.
Compensation
Salary Range: $115,000-$130,000 base compensation annually
Additional opportunity for annual incentive compensation based on performance and organizational results
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work week may occasionally exceed 37.5 hours. Must be available to periodically work evenings, weekends, and occasional holidays as needed.
Must be able to travel domestically as required.
Must be able to occasionally lift up to 50 pounds.
Operates computer and other office equipment.
Work Environment
San Francisco Travel's headquarters is located in the heart of the financial district boasting 360° views of the city. The work environment is fast-pasted, dynamic, as well as fun and rewarding. As the official Destination Marketing Organization, employees truly feel part of the city, taking care in their work, knowing it is contributing to the economic development of San Francisco.
While promoting one of the greatest cities in the world, we have plenty more to offer
Generous vacation policy. You'll get more than the typical 10 days.
Employees of San Francisco Travel are required to be in the office a minimum of 4 days per week per company policy, which is subject to change.
Aside from all the national holidays that San Francisco Travel observes, you get a day off for your birthday that you can use any time of the year.
You get a pension. We will contribute and help you prepare for your future.
Premium healthcare plans.
Cell phone credit. We'll subsidize the cost of your phone plan.
Monthly commuter allowance.
Why Join Us
San Francisco Travel Association offers a dynamic and collaborative work environment with opportunities for professional growth and development. As part of our team, you will play a key role in promoting San Francisco and supporting the tourism industry in one of the world's most vibrant cities.
If you think you are the right candidate for this position, please email us the following as
attachments
1. Cover letter (no more than a page, telling us why you're the right person for this role)
2. Detailed resume of your relevant experience. Note that a resume sent without a creative
and functionally informative cover letter will only minimally be considered.
3. Future income requirements and/or expectations.
Send to the following email address: ********************
San Francisco Travel Association is an equal opportunity employer committed to diversity and
inclusion in the workplace. We encourage individuals from all backgrounds to apply.
To learn more about us, check out our website - ************************
Account Executive | Public Affairs
Senior account manager job in San Francisco, CA
Account Executive | San Francisco Bay Area | Hybrid Work
Public Affairs | Corporate Communications
Energy | Land Use | Infrastructure
Keadjian Associates, a leading strategic communications and management consulting firm in the San Francisco Bay Area, is seeking a full-time account executive to begin work immediately. The ideal candidate will have a minimum of three years of experience in public relations, public affairs or management consulting. The candidate must be an exceptional writer with experience drafting press releases, talking points, fact sheets and more.
Keadjian is one of the fastest-growing, midsized agencies in the country. The agency also celebrates one of the lowest co-worker turnover rates in the industry, with teammates joining and staying for many years to build their careers.
As an independently owned firm, Keadjian Associates is able to reward our stellar teammates by offering competitive salaries, an unmatched discretionary bonus program for performance and excellent benefits.
Our team is based out of the Walnut Creek headquarters. We offer the flexibility to work primarily from home, contingent on business and client needs. Our teams convene one day a week in person at our Walnut Creek office for team building, training, mentoring and more.
Responsibilities:
Draft high-quality, client-ready messaging and materials (e.g., talking points, press releases, fact sheets, website copy, etc.)
Write materials with an eye for language and tone; ensure messaging optimizes the client's brand voice and engages our audiences
Track key activities (e.g., community engagement) via spreadsheets and other deliverables
Share updates in client calls and team coordination meetings
Anticipate issues and proactively offer solutions to ensure flawless execution of communications programs
Qualifications:
3-4 years of experience in communications or management consulting
Experience at a corporate communications, public relations or public affairs agency or comparable in-house position is strongly preferred
Exceptional writing and editing skills
Ability to work in a fast-paced environment switching seamlessly between multiple projects, turning things around in record time while also paying close attention to the crucial details (i.e., grammar, spelling, consistency of message)
Superb interpersonal and communication skills
Ability to understand and carry out oral and written directions with minimal supervision
Highly motivated self-starter who can also work collaboratively
Skilled in Microsoft Office, Excel and PowerPoint
Bachelor's degree required
Expected Salary: In addition to industry leading benefits including end of year profit sharing and performance bonus program for eligible employees, the annual base salary range for this position is $65,000 to $90,000. Starting salary will be based on a number of factors, including years of experience, type of relevant experience, education and more.
Additional Benefits and Compensation: Keadjian Associates has a discretionary bonus program for eligible employees. Bonuses are awarded based on performance and contributions, in the Company's sole discretion. In addition, the Company has a 401(k) Program that, when eligible, will contribute a percentage of the employee's annual total compensation to their plan. Lastly, the Company has group health, dental and vision insurance coverage for its eligible employees, and the Company pays one hundred percent (100%) of its employee's premiums for the offered medical benefit plans.
The Company reserves the right to modify, amend or eliminate any of its employee benefits at any time, consistent with applicable law.
Mid-Market Account Executive
Senior account manager job in San Ramon, CA
Trek Health empowers provider organizations with AI-driven tools, insights, and strategic guidance to achieve better commercial contract reimbursement rates, enhance service line performance, and ensure sustainable growth. Our Price Transparency Platform integrates market data with intelligent contract oversight, enabling providers to unlock value at every stage of the payer negotiation lifecycle. By combining Contract Intelligence with Pricing Intelligence, Trek's AI-enabled platform helps leaders identify opportunities, measure financial impact, and refine reimbursement strategies. Backed by $11M in Series A funding from leading investor Madrona, Trek Health is guided by an experienced advisory team with executives from Salesforce, Okta, One Medical, and Snapdocs.
Role Overview
As a Mid-Market Account Executive, you will own the full sales cycle from pipeline creation to close. You'll work with revenue leaders, managed-care directors, finance teams, and legal stakeholders across mid-size healthcare organizations. You will be expected to run tailored discovery, navigate multi-threaded deals, deliver compelling demos, and close new business that expands Trek's footprint.
This role is perfect for someone who has 2-4 years closing experience in SaaS (healthcare ideal but not required), is hungry to win, and excels in a fast-moving startup environment.
What You'll Do
Own the full sales cycle: prospecting → discovery → demo → evaluation → negotiation → close.
Consistently generate and manage pipeline through outbound, inbound, referrals, and partner motions.
Run structured discovery to diagnose customer needs around payer contracting, pricing, managed-care workflows, and reimbursement operations.
Deliver crisp, outcomes-focused product demos that quantify financial impact.
Multi-thread deals across operations, finance, legal, IT, and executive sponsors.
Partner closely with Sales Engineering, Product, and Customer Success to ensure smooth handoffs and tight feedback loops.
Maintain accurate forecasting and hygiene within Salesforce.
Hit and exceed quarterly quota while modeling Trek's culture of accountability and curiosity.
Provide market insights to GTM leadership to shape messaging, pricing, and roadmap decisions.
What You Bring
2-4 years of experience as an AE closing net-new SaaS deals ($25k-$150k ACV preferred).
Healthcare revenue cycle, managed-care, contract management, or analytics experience is a plus.
Strong command of discovery, storytelling, objection handling, and negotiation.
Proven ability to create pipeline-not just work what's given.
Comfortable selling to VP-level and director-level leaders; able to simplify complex problems.
High ownership mentality: you operate like a founder, solve problems proactively, and move fast.
Excellent communication skills, verbal and written.
Experience in a startup or early GTM environment strongly preferred.
Success Looks Like
Hitting 100%+ quota consistently.
Running airtight, well-structured deal cycles with clear next steps and mutual action plans.
Building a reputation as a trusted partner to prospects and internal teams.
Contributing to Trek's broader GTM motion with insights, feedback, and process improvements.
Why Trek Health
Mission-driven team solving high-impact problems in healthcare.
Ground-floor opportunity with rapid career growth.
Competitive salary, equity, benefits, and a culture built on autonomy and mastery.
Work with a GTM team that moves fast, cares deeply about excellence, and is building something that lasts.
Compensation & Location
The OTE range is expected to be $190,000 - $240,000 and it is split 50% Base and 50% Variable. However, the compensation will depend on a number of factors including the candidate's location, skills, and experience. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
This is a remote role, with candidates required to be based in the Pacific or Mountain Time Zones.
This is a full-time position
We are unable to sponsor or take over sponsorship of employment visa for this position.
No recruiter or 3 party agencies please
Senior Client Partner / Client Partner
Senior account manager job in Fremont, CA
About the Company
Our client is leading Strategic Management and Information Technology company, recognized as a global leader in digital services. With offices in 60 countries, they navigate digital transformation through cutting-edge AI, cloud, and automation solutions.
About the Role
Client Partner will manage a portfolio of existing clients within the High Technology Industry.
P&L responsibility typically in the $30M-$70M portfolio range
Accountable for revenue growth, client satisfaction, and overseeing delivery excellence.
Work at the intersection of business transformation and digital innovation (i.e: modernization, transformation, Applications, Cloud, AI-enabled insights, and digitization) to clients.
Responsibilities
Nurture client relationships
Foster Business Development efforts
Serve as the primary relationship leader for client stakeholders.
Qualifications
Bachelor's degree or higher;
IT Services or Management Consulting account management experience
Track record managing High-Technology clients.
Experience in building CXO-level relationships and developing large proposals.
Note
Work from home when not a client site
Pay range and compensation package
Competitive pay, as a full-time employee you are also eligible for the following benefits:
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Equal Opportunity Statement
Important Note: Our client is unable to provide immigration sponsorship for this role at this time. Candidate must be visa independent.
Senior Account Director
Senior account manager job in Fremont, CA
Trevett Facilities Recruitment USA have partnered with a leading Facilities Services company who are seeking a Senior Account Director to join their team in San Francisco, CA.
As a Senior Account Director, you will lead and develop a high-performing client operations team, ensuring the successful delivery of all key client commitments and contractual obligations.
This role sits within Operations Management and is focused on driving strategic execution, operational excellence, and long-term value for large, high-profile accounts.
Duties / Responsibilities:
Provide formal leadership and oversight to your team, including recruiting, onboarding, coaching, performance evaluations, and professional development.
Manage daily team operations, setting schedules, assigning tasks, cross-training staff, and tracking departmental deadlines.
Partner with senior sales leaders to define complex project requirements, design approaches, and investigate solutions to achieve optimal outcomes.
Proactively identify and mitigate operational risks, developing and implementing timely action plans.
Coordinate and secure resources needed to deliver key projects and build strategic operational plans.
Own and strengthen relationships with high-profile clients, identifying growth opportunities and improvements within existing accounts.
Review service performance reports, ensuring SLAs are consistently met and exceeded.
Resolve escalated operational or technical challenges, collaborating with senior internal stakeholders and cross-functional client teams.
Serve as a subject matter expert on core systems, processes, and operational delivery.
Influence and guide teams with both policy alignment and innovative thinking, to drive process improvements.
Improve and evolve methods, standards, and workflows within the operational discipline.
Demonstrate proactive problem-solving while understanding broader impacts across the department.
Education / Experience:
Bachelor's degree preferred OR a combination of education and experience will be considered.
5-8+ years of relevant operations, client account leadership, or program management experience.
Proven people-management background in staffing, talent selection, training, development, coaching, performance measurement, and team retention.
Strong leadership skills to motivate teams toward broad operational objectives, with cross-discipline and departmental impact.
Senior Business Development Manager - Private and Public Companies
Senior account manager job in Fremont, CA
Silicon Valley, New York, Boston, San Francisco, Washington, D.C., Seattle, Santa Monica
A forward thinking global law firm is seeking a Senior Business Development Manager to support the continued growth and market positioning of our late-stage private and public company practices. This role will focus on strengthening the visibility and integration of our Capital Markets, M&A, Litigation, and Regulatory practices as part of the firm's full-service platform for technology and life sciences companies. The Sr. Manager will work closely with practice leadership and alongside business development managers who lead day-to-day execution, helping to ensure the firm's strengths in these areas are clearly conveyed to the market.
This role will develop and implement coordinated business plans, go-to-market strategies, and visibility efforts across the relevant practices. It will guide competitive research and market analysis to identify themes and opportunities for client engagement and growth, with a focus on companies operating at or approaching scale. The Sr. Manager will also collaborate with our startup-focused teams to map client expansion opportunities and reinforce lifecycle continuity across the firm.
This position can be based in any of our U.S. office locations and offers a hybrid work arrangement, allowing you to work both from home and at your designated office. The frequency of in-office work will be determined by business needs and guided by your department's directives.
Responsibilities
Practice group support. Work with practice group leaders to assess business development (“BD”) needs related to overall strategic plan implementation. Develop practice plans and budgets. Contribute to key practice group meetings. Proactively identify opportunities for cross marketing and execute.
Individual partner support. Meet with partners in key practices to develop and implement business plans. Monitor and support BD activities of those partners, including identifying targets, developing pursuit strategies and monitoring and supporting pursuit efforts.
Idea generation. Initiate and implement new tactics to improve the department's BD services and the firm's business development efforts.
Sales material messaging. Work with other BD team members to ensure that sales materials, pitches and proposals highlight the attributes of the firm and its key practices.
Events management and content development. Develop strategies and content for (and drive forward) targeted events, sponsorship involvement, speaking engagements and thought leadership.
Lateral integration. Collaborate with Recruiting and Practice Development teams to create and implement lateral integration plans and ensure successful onboarding of lateral partners, including integration of their clients into the firm.
Metrics and reporting. Develop and maintain meaningful metrics that focus BD behavior, improve the efficiency of the firm's business development efforts and demonstrate the value of the firm's BD program.
Staff management and mentoring. Work with the BD team members to improve the efficiency of the department's BD services, support professional development of BD team and promote a positive work environment.
Requirements
Exemplary communication skills, both verbal and written, with a keen ability to capture, distill, and accurately describe the firm's services, as well as write about complex legal and technical topics.
A desire to continually learn and grow, both with best practices in law firm business development and with the firm's legal practices, business practices and the industries and technologies of our clients.
Affinity for technology, both externally for what is germane to our clients, as well as internally to support innovative marketing and BD efforts.
Strong problem-solving skills including the ability to anticipate problems as well as suggest and execute on solutions.
Ability to prioritize ongoing tasks and significant projects for yourself and team members, as well as manage expectations of attorneys in relation to these projects.
Strong customer service ethic and outstanding interpersonal skills, capable of working seamlessly with high level partners, marketing professional staff and colleagues in other departments.
Highly organized, efficient and extremely detailed oriented, with superior proofreading and fact checking skills.
Advanced search, data collection and reporting skills, including use of CRM tools and proprietary research databases.
Advanced Excel skill and proficiency in remaining MS Office suite (Word, Outlook, PowerPoint, SharePoint).
Capable of staying productive and accurate under pressure with tight deadlines (a sense of humor helps, too).
Self-motivated, takes initiative and can work independently.
Reporting to the Director of Business Development and supervising members of the BD team, the qualified candidate will have 10+ years of legal or professional services business development experience and prior team management experience. Strong knowledge of public companies, litigation, and applicable cross-sell BD strategies and tactics required. Bachelor's degree required; M.B.A or J.D. preferred.
Compensation:
The anticipated range for this position is: $153,000.00-$228,750.00 annually plus bonus.
#LI-Hybrid
Join Our Team! Field Account Manager in Energy Sales (Hiring Immediately)
Senior account manager job in Concord, CA
Clae Goldman Team is seeking a proactive and results-oriented Field Account Manager to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Field Account Manager, you will be responsible for managing client relationships, driving sales, and ensuring customer satisfaction through door-to-door and retail channels. Join us and make a positive impact on the environment while helping your community.
If the following job requirements and experience match your skills, please ensure you apply promptly.
Responsibilities
Manage Client Relationships: Develop and maintain strong relationships with clients to ensure satisfaction and loyalty.
Drive Sales: Identify and pursue new sales opportunities to achieve and exceed sales targets.
Provide Solutions: Understand client needs and provide tailored energy solutions to meet their requirements.
Monitor Performance: Track and analyze sales performance metrics to identify areas for improvement and ensure targets are met.
Stay Informed: Keep up-to-date with industry trends, product knowledge, and competitor offerings.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in sales, account management, or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and team members.
Analytical Skills: Strong analytical and problem-solving skills to assess client needs and develop effective solutions.
Self-Motivation: Highly motivated and goal-oriented with a strong work ethic.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.
Health Care Business Development Manager
Senior account manager job in Fremont, CA
Help transform the lives of seniors and their families! At Home Safety Services, we're dedicated to improving the safety and independence of older adults by providing the most expert home accessibility/modification services.
We're seeking an experienced sales and marketing person to lead community engagement, referral development, and account management throughout a large portion of our service territory. In this role, you will connect with skilled nursing facilities, home-health / home-care agencies, occupational therapists, community organizations, and senior centers to grow partnerships and generate referrals for our life-enhancing services.
You will work independently and autonomously to aggressively build our brand, generate referrals and manage established accounts. We are the market leader, and we are seeking a professional to build upon our wonderful reputation and take us to new heights.
As a licensed general contractor and highly credentialed and Accredited provider, Home Safety Services has helped over 50,000 individuals maintain safety and independence at home. Our mission is to help seniors age in place with dignity and confidence through thoughtful home accessibility solutions - from grab bars and stair railings to wheelchair ramps and stair lifts. We take pride in having established a collaborative team culture rooted in expertise, efficiency, and care. Learn more about us at ******************
Key Details:
Compensation: $80,000 base salary and up to $150,000 potential total compensation with commission/bonus.
Schedule: Full-time Monday through Friday
Work Environment: Hybrid position - work from home for administrative and marketing tasks, and in the field for outreach visits and events.
Field Work: Build and maintain referral relationships, attend community events, and visit partner organizations.
Travel: Santa Rosa to San Jose (Company vehicle or mileage reimbursement).
Benefits:
Paid vacation, sick leave, and holidays
401(k) with 4% company match
Health insurance coverage
Year-end profit sharing (up to 9% of annual pay)
Requirements:
Bachelor's degree.
5+ years' experience in home-health or home care related sales, marketing or business development.
Proficiency with social media platforms, video conferencing and presentation platforms.
Strong communication, presentation, and relationship-building skills.
Self-motivated, organized, and comfortable working independently.
Willingness to cover a large territory (Santa Rosa to San Jose).
Valid driver's license and a clean driving record.
To Apply:
If this sounds like the perfect fit for your skills and passion, please submit your resume and cover letter to: **********************************
Account Executive | Public Affairs
Senior account manager job in San Jose, CA
Account Executive | San Francisco Bay Area | Hybrid Work
Public Affairs | Corporate Communications
Energy | Land Use | Infrastructure
Keadjian Associates, a leading strategic communications and management consulting firm in the San Francisco Bay Area, is seeking a full-time account executive to begin work immediately. The ideal candidate will have a minimum of three years of experience in public relations, public affairs or management consulting. The candidate must be an exceptional writer with experience drafting press releases, talking points, fact sheets and more.
Keadjian is one of the fastest-growing, midsized agencies in the country. The agency also celebrates one of the lowest co-worker turnover rates in the industry, with teammates joining and staying for many years to build their careers.
As an independently owned firm, Keadjian Associates is able to reward our stellar teammates by offering competitive salaries, an unmatched discretionary bonus program for performance and excellent benefits.
Our team is based out of the Walnut Creek headquarters. We offer the flexibility to work primarily from home, contingent on business and client needs. Our teams convene one day a week in person at our Walnut Creek office for team building, training, mentoring and more.
Responsibilities:
Draft high-quality, client-ready messaging and materials (e.g., talking points, press releases, fact sheets, website copy, etc.)
Write materials with an eye for language and tone; ensure messaging optimizes the client's brand voice and engages our audiences
Track key activities (e.g., community engagement) via spreadsheets and other deliverables
Share updates in client calls and team coordination meetings
Anticipate issues and proactively offer solutions to ensure flawless execution of communications programs
Qualifications:
3-4 years of experience in communications or management consulting
Experience at a corporate communications, public relations or public affairs agency or comparable in-house position is strongly preferred
Exceptional writing and editing skills
Ability to work in a fast-paced environment switching seamlessly between multiple projects, turning things around in record time while also paying close attention to the crucial details (i.e., grammar, spelling, consistency of message)
Superb interpersonal and communication skills
Ability to understand and carry out oral and written directions with minimal supervision
Highly motivated self-starter who can also work collaboratively
Skilled in Microsoft Office, Excel and PowerPoint
Bachelor's degree required
Expected Salary: In addition to industry leading benefits including end of year profit sharing and performance bonus program for eligible employees, the annual base salary range for this position is $65,000 to $90,000. Starting salary will be based on a number of factors, including years of experience, type of relevant experience, education and more.
Additional Benefits and Compensation: Keadjian Associates has a discretionary bonus program for eligible employees. Bonuses are awarded based on performance and contributions, in the Company's sole discretion. In addition, the Company has a 401(k) Program that, when eligible, will contribute a percentage of the employee's annual total compensation to their plan. Lastly, the Company has group health, dental and vision insurance coverage for its eligible employees, and the Company pays one hundred percent (100%) of its employee's premiums for the offered medical benefit plans.
The Company reserves the right to modify, amend or eliminate any of its employee benefits at any time, consistent with applicable law.
Senior Account Director
Senior account manager job in San Jose, CA
Trevett Facilities Recruitment USA have partnered with a leading Facilities Services company who are seeking a Senior Account Director to join their team in San Francisco, CA.
As a Senior Account Director, you will lead and develop a high-performing client operations team, ensuring the successful delivery of all key client commitments and contractual obligations.
This role sits within Operations Management and is focused on driving strategic execution, operational excellence, and long-term value for large, high-profile accounts.
Duties / Responsibilities:
Provide formal leadership and oversight to your team, including recruiting, onboarding, coaching, performance evaluations, and professional development.
Manage daily team operations, setting schedules, assigning tasks, cross-training staff, and tracking departmental deadlines.
Partner with senior sales leaders to define complex project requirements, design approaches, and investigate solutions to achieve optimal outcomes.
Proactively identify and mitigate operational risks, developing and implementing timely action plans.
Coordinate and secure resources needed to deliver key projects and build strategic operational plans.
Own and strengthen relationships with high-profile clients, identifying growth opportunities and improvements within existing accounts.
Review service performance reports, ensuring SLAs are consistently met and exceeded.
Resolve escalated operational or technical challenges, collaborating with senior internal stakeholders and cross-functional client teams.
Serve as a subject matter expert on core systems, processes, and operational delivery.
Influence and guide teams with both policy alignment and innovative thinking, to drive process improvements.
Improve and evolve methods, standards, and workflows within the operational discipline.
Demonstrate proactive problem-solving while understanding broader impacts across the department.
Education / Experience:
Bachelor's degree preferred OR a combination of education and experience will be considered.
5-8+ years of relevant operations, client account leadership, or program management experience.
Proven people-management background in staffing, talent selection, training, development, coaching, performance measurement, and team retention.
Strong leadership skills to motivate teams toward broad operational objectives, with cross-discipline and departmental impact.