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Senior application support analyst vs application support analyst

The differences between senior application support analysts and application support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior application support analyst and an application support analyst. Additionally, a senior application support analyst has an average salary of $103,660, which is higher than the $92,078 average annual salary of an application support analyst.

The top three skills for a senior application support analyst include application support, java and ITIL. The most important skills for an application support analyst are application support, customer service, and troubleshoot.

Senior application support analyst vs application support analyst overview

Senior Application Support AnalystApplication Support Analyst
Yearly salary$103,660$92,078
Hourly rate$49.84$44.27
Growth rate10%10%
Number of jobs145,132173,440
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 66%
Average age4242
Years of experience22

What does a senior application support analyst do?

A senior application support analyst works on a variety of projects, ranging from computer games to banking. They are responsible for troubleshooting issues, recording bugs, and developing solutions. They are also tasked with improving technical systems to prevent future issues.

What does an application support analyst do?

An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.

Senior application support analyst vs application support analyst salary

Senior application support analysts and application support analysts have different pay scales, as shown below.

Senior Application Support AnalystApplication Support Analyst
Average salary$103,660$92,078
Salary rangeBetween $82,000 And $130,000Between $67,000 And $125,000
Highest paying CitySan Rafael, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyBNY MellonMeta
Best paying industryFinanceFinance

Differences between senior application support analyst and application support analyst education

There are a few differences between a senior application support analyst and an application support analyst in terms of educational background:

Senior Application Support AnalystApplication Support Analyst
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 66%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Senior application support analyst vs application support analyst demographics

Here are the differences between senior application support analysts' and application support analysts' demographics:

Senior Application Support AnalystApplication Support Analyst
Average age4242
Gender ratioMale, 68.0% Female, 32.0%Male, 64.2% Female, 35.8%
Race ratioBlack or African American, 11.6% Unknown, 5.2% Hispanic or Latino, 14.3% Asian, 14.4% White, 54.1% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior application support analyst and application support analyst duties and responsibilities

Senior application support analyst example responsibilities.

  • Contribute to the engineering efforts to automate processes, monitor systems and improve software management on both Microsoft and Unix platforms.
  • Manage SharePoint site implementation and migration activities.
  • Manage daily schedule and expedite changes to mainframe production system, supporting several systems and development clients.
  • Work on UNIX and Linux platforms, using shell scripts, Informatica PowerCenter job scheduler and Autosys.
  • Verify auditing data before updating to production environment, while maintaining SLA agreement.
  • Perform periodic review of SLA's, OLA's.
  • Show more

Application support analyst example responsibilities.

  • Manage the daily operation relate to MQ.
  • Develop user friendly PowerShell tools to automate various tasks the helpdesk do on a daily basis.
  • Lead a project to redesign the company's CRM system, resulting in streamline company communication and increase efficiency.
  • Lead recovery efforts, managing communication processes and engage technical SME's as needed to brainstorm and implement solutions.
  • Create training PowerPoint presentations on effectively managing escalate clients, and take part in administering a training program bank wide.
  • Manage and resolve technical escalations involving internal/external parties as required to meeting SLA goals.
  • Show more

Senior application support analyst vs application support analyst skills

Common senior application support analyst skills
  • Application Support, 13%
  • Java, 7%
  • ITIL, 5%
  • Application Development, 5%
  • Linux, 4%
  • SLA, 4%
Common application support analyst skills
  • Application Support, 12%
  • Customer Service, 9%
  • Troubleshoot, 6%
  • Infrastructure, 5%
  • Java, 5%
  • Technical Support, 4%

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