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Senior application support analyst vs application support specialist

The differences between senior application support analysts and application support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior application support analyst and an application support specialist. Additionally, a senior application support analyst has an average salary of $103,660, which is higher than the $81,820 average annual salary of an application support specialist.

The top three skills for a senior application support analyst include application support, java and ITIL. The most important skills for an application support specialist are application support, customer service, and troubleshoot.

Senior application support analyst vs application support specialist overview

Senior Application Support AnalystApplication Support Specialist
Yearly salary$103,660$81,820
Hourly rate$49.84$39.34
Growth rate10%10%
Number of jobs145,132118,322
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 63%
Average age4242
Years of experience22

What does a senior application support analyst do?

A senior application support analyst works on a variety of projects, ranging from computer games to banking. They are responsible for troubleshooting issues, recording bugs, and developing solutions. They are also tasked with improving technical systems to prevent future issues.

What does an application support specialist do?

An application support specialist's role is to utilize their technical expertise in responding to inquiries and addressing issues and concerns, resolving them promptly and effectively. They may communicate with clients through calls or correspondence, even arrange appointments when necessary. Moreover, one may work as a member of a company or independently. As an application support specialist in a company setting, it is essential to coordinate with different department personnel, all while adhering to the company's policies and regulations.

Senior application support analyst vs application support specialist salary

Senior application support analysts and application support specialists have different pay scales, as shown below.

Senior Application Support AnalystApplication Support Specialist
Average salary$103,660$81,820
Salary rangeBetween $82,000 And $130,000Between $52,000 And $127,000
Highest paying CitySan Rafael, CACupertino, CA
Highest paying stateCaliforniaNew Jersey
Best paying companyBNY MellonMeta
Best paying industryFinanceFinance

Differences between senior application support analyst and application support specialist education

There are a few differences between a senior application support analyst and an application support specialist in terms of educational background:

Senior Application Support AnalystApplication Support Specialist
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Senior application support analyst vs application support specialist demographics

Here are the differences between senior application support analysts' and application support specialists' demographics:

Senior Application Support AnalystApplication Support Specialist
Average age4242
Gender ratioMale, 68.0% Female, 32.0%Male, 61.6% Female, 38.4%
Race ratioBlack or African American, 11.6% Unknown, 5.2% Hispanic or Latino, 14.3% Asian, 14.4% White, 54.1% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.5% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior application support analyst and application support specialist duties and responsibilities

Senior application support analyst example responsibilities.

  • Contribute to the engineering efforts to automate processes, monitor systems and improve software management on both Microsoft and Unix platforms.
  • Manage SharePoint site implementation and migration activities.
  • Manage daily schedule and expedite changes to mainframe production system, supporting several systems and development clients.
  • Work on UNIX and Linux platforms, using shell scripts, Informatica PowerCenter job scheduler and Autosys.
  • Verify auditing data before updating to production environment, while maintaining SLA agreement.
  • Perform periodic review of SLA's, OLA's.
  • Show more

Application support specialist example responsibilities.

  • Help manage the design, development, and deployment of HL7 interfaces.
  • Lead, and manage CRM (Peoplesoft and Siebel) implementation technical teams on multiple engagements.
  • Assist users of varying PC and application skills levels and manage through a wide variety of customer scenarios.
  • Develop and automate network and mainframe system diagnostics as necessary using a variety of 3rd party software tools and utilities.
  • Develop and maintain existing Perl scripts to automate business process.
  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Show more

Senior application support analyst vs application support specialist skills

Common senior application support analyst skills
  • Application Support, 13%
  • Java, 7%
  • ITIL, 5%
  • Application Development, 5%
  • Linux, 4%
  • SLA, 4%
Common application support specialist skills
  • Application Support, 13%
  • Customer Service, 10%
  • Troubleshoot, 7%
  • Technical Support, 5%
  • Java, 4%
  • Application Issues, 3%

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