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Senior application support analyst vs systems support analyst

The differences between senior application support analysts and systems support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior application support analyst and a systems support analyst. Additionally, a senior application support analyst has an average salary of $103,660, which is higher than the $82,219 average annual salary of a systems support analyst.

The top three skills for a senior application support analyst include application support, java and ITIL. The most important skills for a systems support analyst are troubleshoot, customer service, and database.

Senior application support analyst vs systems support analyst overview

Senior Application Support AnalystSystems Support Analyst
Yearly salary$103,660$82,219
Hourly rate$49.84$39.53
Growth rate10%10%
Number of jobs145,132161,168
Job satisfaction-5
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 61%
Average age4242
Years of experience22

What does a senior application support analyst do?

A senior application support analyst works on a variety of projects, ranging from computer games to banking. They are responsible for troubleshooting issues, recording bugs, and developing solutions. They are also tasked with improving technical systems to prevent future issues.

What does a systems support analyst do?

A systems support analyst is responsible for supporting the operations of the technology department of an organization, resolving network issues, and maintaining the safety and security of the system database. Systems support analysts must have excellent knowledge of the technology industry, identifying system process improvements, upgrading system infrastructure, and assisting end-users with navigation. They also create resolution reports for reference, including recommendations to prevent future inconsistencies and glitches. A systems support analyst conducts regular maintenance checks on the technology servers and immediately performs troubleshooting as needed for optimization.

Senior application support analyst vs systems support analyst salary

Senior application support analysts and systems support analysts have different pay scales, as shown below.

Senior Application Support AnalystSystems Support Analyst
Average salary$103,660$82,219
Salary rangeBetween $82,000 And $130,000Between $58,000 And $114,000
Highest paying CitySan Rafael, CASan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companyBNY MellonVirtu Financial
Best paying industryFinanceFinance

Differences between senior application support analyst and systems support analyst education

There are a few differences between a senior application support analyst and a systems support analyst in terms of educational background:

Senior Application Support AnalystSystems Support Analyst
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Senior application support analyst vs systems support analyst demographics

Here are the differences between senior application support analysts' and systems support analysts' demographics:

Senior Application Support AnalystSystems Support Analyst
Average age4242
Gender ratioMale, 68.0% Female, 32.0%Male, 70.4% Female, 29.6%
Race ratioBlack or African American, 11.6% Unknown, 5.2% Hispanic or Latino, 14.3% Asian, 14.4% White, 54.1% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior application support analyst and systems support analyst duties and responsibilities

Senior application support analyst example responsibilities.

  • Contribute to the engineering efforts to automate processes, monitor systems and improve software management on both Microsoft and Unix platforms.
  • Manage SharePoint site implementation and migration activities.
  • Manage daily schedule and expedite changes to mainframe production system, supporting several systems and development clients.
  • Work on UNIX and Linux platforms, using shell scripts, Informatica PowerCenter job scheduler and Autosys.
  • Verify auditing data before updating to production environment, while maintaining SLA agreement.
  • Perform periodic review of SLA's, OLA's.
  • Show more

Systems support analyst example responsibilities.

  • Manage and support enterprise blackberry and smart phones and tablets.
  • Utilize UNIX on a daily basis to manage customers' files (modify, process, removal).
  • Set up new user VOIP accounts, manage and transfer current users, and delete old user accounts.
  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide first level support to LAN users within the corporate office and remote locations.
  • Move anyone's computer/Cicso IP phone who requests it.
  • Show more

Senior application support analyst vs systems support analyst skills

Common senior application support analyst skills
  • Application Support, 13%
  • Java, 7%
  • ITIL, 5%
  • Application Development, 5%
  • Linux, 4%
  • SLA, 4%
Common systems support analyst skills
  • Troubleshoot, 9%
  • Customer Service, 9%
  • Database, 6%
  • Technical Support, 5%
  • Linux, 4%
  • System Support, 4%

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