Senior claims adjuster vs claims supervisor

The differences between senior claims adjusters and claims supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a senior claims adjuster, becoming a claims supervisor takes usually requires 4-6 years. Additionally, a claims supervisor has an average salary of $75,263, which is higher than the $58,688 average annual salary of a senior claims adjuster.

The top three skills for a senior claims adjuster include customer service, litigation and coverage issues. The most important skills for a claims supervisor are customer service, corrective action, and claims adjusters.

Senior claims adjuster vs claims supervisor overview

	Senior Claims Adjuster	Claims Supervisor
Yearly salary	$58,688	$75,263
Hourly rate	$28.22	$36.18
Growth rate	-6%	-6%
Number of jobs	11,495	13,197
Job satisfaction	2	-
Most common degree	Bachelor's Degree, 70%	Bachelor's Degree, 64%
Average age	44	44
Years of experience	4	6

What does a senior claims adjuster do?

A senior claims adjuster is in charge of inspecting and analyzing insurance claims to validate and adjust payments. Among their responsibilities include reviewing and verifying claims documents, visiting sites to investigate property damages and personal injuries, gathering evidence such as photos and videos, and conducting interviews with witnesses and clients. Moreover, as a senior claims adjuster, it is essential to lead and serve as a mentor to fellow claims adjusters while enforcing and promoting the company's policies and regulations.

What does a claims supervisor do?

A claims supervisor is in charge of overseeing the workflow and the workforce involved in processing insurance claims, ensuring accuracy and smooth progress. Their responsibilities typically revolve around liaising with key clients and third party agencies, assisting staff in negotiating terms, verifying the authenticity and completeness of all applications, monitoring the finances, and resolving complex issues. Furthermore, as a claims supervisor, it is essential to lead and encourage the team to reach goals, all while making sure that they adhere to the company's policies and regulations.

Senior claims adjuster vs claims supervisor salary

Senior claims adjusters and claims supervisors have different pay scales, as shown below.

	Senior Claims Adjuster	Claims Supervisor
Average salary	$58,688	$75,263
Salary range	Between $37,000 And $91,000	Between $48,000 And $117,000
Highest paying City	Roseville, CA	San Francisco, CA
Highest paying state	New Jersey	California
Best paying company	EMC Insurance	W. R. Berkley
Best paying industry	Insurance	Retail

Differences between senior claims adjuster and claims supervisor education

There are a few differences between a senior claims adjuster and a claims supervisor in terms of educational background:

	Senior Claims Adjuster	Claims Supervisor
Most common degree	Bachelor's Degree, 70%	Bachelor's Degree, 64%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Senior claims adjuster vs claims supervisor demographics

Here are the differences between senior claims adjusters' and claims supervisors' demographics:

	Senior Claims Adjuster	Claims Supervisor
Average age	44	44
Gender ratio	Male, 48.2% Female, 51.8%	Male, 40.8% Female, 59.2%
Race ratio	Black or African American, 11.7% Unknown, 4.4% Hispanic or Latino, 16.9% Asian, 5.2% White, 61.3% American Indian and Alaska Native, 0.5%	Black or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 17.1% Asian, 5.3% White, 62.1% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between senior claims adjuster and claims supervisor duties and responsibilities

Senior claims adjuster example responsibilities.

Manage file inventory by utilizing CCC pathways diary system documenting claim file activities in accordance with establish procedures
Experience litigation adjuster proactively investigating, evaluating, and negotiating commercial and homeowner general liability casualty and property damage liability claims.
Prepare and calculate consumer pensions as well as variable & fix annuities.
Develop relationships with other departments such as sales, underwriting, and SIU in order to meet business goals.
Prepare property repair estimates utilizing Xactimate estimating software.
Structure settlement options with annuities and Medicare set-aside programs.

Claims supervisor example responsibilities.

Manage, train and continuously develop a team consisting of both inside SIU investigators and field investigators.
Apply fundamentals of insurance investigation and resolution to an introductory leadership role managing complex claim files and tort litigation files.
Make determinations to authorize payments via XACTIMATE software.
Assist TPA in obtaining company documentation and scheduling employee interviews in investigation of claims.
Advise physician on any changes with CPT and ICD-9 coding to maximize reimbursements and minimize denials.
Provide oversight and direction for highly complicate claim reviews base on policy, procedure and CMS guidelines.

Senior claims adjuster vs claims supervisor skills

Common senior claims adjuster skills

Customer Service, 25%
Litigation, 9%
Coverage Issues, 6%
Strong Customer Service, 5%
Settlement Authority, 5%
Claims Handling, 3%

Common claims supervisor skills

Customer Service, 25%
Corrective Action, 7%
Claims Adjusters, 6%
Litigation, 6%
Claims Handling, 5%
Performance Reviews, 4%

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Senior Claims Adjuster
Senior Claims Adjuster vs Claims Supervisor

Updated January 8, 2025

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