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Senior claims adjuster vs field adjuster

The differences between senior claims adjusters and field adjusters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a senior claims adjuster and a field adjuster. Additionally, a senior claims adjuster has an average salary of $58,688, which is higher than the $54,120 average annual salary of a field adjuster.

The top three skills for a senior claims adjuster include customer service, litigation and coverage issues. The most important skills for a field adjuster are customer service, xactimate, and strong negotiation.

Senior claims adjuster vs field adjuster overview

Senior Claims AdjusterField Adjuster
Yearly salary$58,688$54,120
Hourly rate$28.22$26.02
Growth rate-6%-6%
Number of jobs11,49551,071
Job satisfaction2-
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 70%
Average age4444
Years of experience44

What does a senior claims adjuster do?

A senior claims adjuster is in charge of inspecting and analyzing insurance claims to validate and adjust payments. Among their responsibilities include reviewing and verifying claims documents, visiting sites to investigate property damages and personal injuries, gathering evidence such as photos and videos, and conducting interviews with witnesses and clients. Moreover, as a senior claims adjuster, it is essential to lead and serve as a mentor to fellow claims adjusters while enforcing and promoting the company's policies and regulations.

What does a field adjuster do?

A field adjuster is an individual who creates property and contents estimates based on the field inspection using the Xactimate estimating software with photos and diagrams. Field adjusters are required to investigate and evaluate property damage to determine and negotiate a monetary settlement for each claim. They must complete reports and itemize billing to be submitted to insurance companies for services rendered. Field adjusters must provide exceptional customer service to all parties involved to aid in the settlement process and maintain customer satisfaction.

Senior claims adjuster vs field adjuster salary

Senior claims adjusters and field adjusters have different pay scales, as shown below.

Senior Claims AdjusterField Adjuster
Average salary$58,688$54,120
Salary rangeBetween $37,000 And $91,000Between $38,000 And $75,000
Highest paying CityRoseville, CASan Francisco, CA
Highest paying stateNew JerseyAlaska
Best paying companyEMC InsuranceZurich
Best paying industryInsuranceInsurance

Differences between senior claims adjuster and field adjuster education

There are a few differences between a senior claims adjuster and a field adjuster in terms of educational background:

Senior Claims AdjusterField Adjuster
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Senior claims adjuster vs field adjuster demographics

Here are the differences between senior claims adjusters' and field adjusters' demographics:

Senior Claims AdjusterField Adjuster
Average age4444
Gender ratioMale, 48.2% Female, 51.8%Male, 70.3% Female, 29.7%
Race ratioBlack or African American, 11.7% Unknown, 4.4% Hispanic or Latino, 16.9% Asian, 5.2% White, 61.3% American Indian and Alaska Native, 0.5%Black or African American, 12.0% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.7% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between senior claims adjuster and field adjuster duties and responsibilities

Senior claims adjuster example responsibilities.

  • Manage file inventory by utilizing CCC pathways diary system documenting claim file activities in accordance with establish procedures
  • Experience litigation adjuster proactively investigating, evaluating, and negotiating commercial and homeowner general liability casualty and property damage liability claims.
  • Prepare and calculate consumer pensions as well as variable & fix annuities.
  • Develop relationships with other departments such as sales, underwriting, and SIU in order to meet business goals.
  • Prepare property repair estimates utilizing Xactimate estimating software.
  • Structure settlement options with annuities and Medicare set-aside programs.
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Field adjuster example responsibilities.

  • Manage and dispose of claims in litigation by preparing and developing strategy with defense counsel and consensus relative to litigation handling.
  • Provide optimum service to policyholders and agents, negotiate fair settlements and identify SIU claims.
  • Process boat, auto, motorcycle, and motorhome RV claims thru various estimating software.
  • Participate in development of claim handling strategies for mediation claims with home office personnel and attorneys.
  • Work closely with SIU in the handling of 1st party auto theft claims from initiation to completion.
  • Coordinate inspections with insure, this entail booking flights, hotel and rental reservations all while considering the overall cost.
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Senior claims adjuster vs field adjuster skills

Common senior claims adjuster skills
  • Customer Service, 25%
  • Litigation, 9%
  • Coverage Issues, 6%
  • Strong Customer Service, 5%
  • Settlement Authority, 5%
  • Claims Handling, 3%
Common field adjuster skills
  • Customer Service, 20%
  • Xactimate, 17%
  • Strong Negotiation, 7%
  • Insurance Policies, 6%
  • Claims Handling, 3%
  • CCC, 3%

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