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The differences between senior claims adjusters and field adjusters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a senior claims adjuster and a field adjuster. Additionally, a senior claims adjuster has an average salary of $58,688, which is higher than the $54,120 average annual salary of a field adjuster.
The top three skills for a senior claims adjuster include customer service, litigation and coverage issues. The most important skills for a field adjuster are customer service, xactimate, and strong negotiation.
| Senior Claims Adjuster | Field Adjuster | |
| Yearly salary | $58,688 | $54,120 |
| Hourly rate | $28.22 | $26.02 |
| Growth rate | -6% | -6% |
| Number of jobs | 11,495 | 51,071 |
| Job satisfaction | 2 | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 70% |
| Average age | 44 | 44 |
| Years of experience | 4 | 4 |
A senior claims adjuster is in charge of inspecting and analyzing insurance claims to validate and adjust payments. Among their responsibilities include reviewing and verifying claims documents, visiting sites to investigate property damages and personal injuries, gathering evidence such as photos and videos, and conducting interviews with witnesses and clients. Moreover, as a senior claims adjuster, it is essential to lead and serve as a mentor to fellow claims adjusters while enforcing and promoting the company's policies and regulations.
A field adjuster is an individual who creates property and contents estimates based on the field inspection using the Xactimate estimating software with photos and diagrams. Field adjusters are required to investigate and evaluate property damage to determine and negotiate a monetary settlement for each claim. They must complete reports and itemize billing to be submitted to insurance companies for services rendered. Field adjusters must provide exceptional customer service to all parties involved to aid in the settlement process and maintain customer satisfaction.
Senior claims adjusters and field adjusters have different pay scales, as shown below.
| Senior Claims Adjuster | Field Adjuster | |
| Average salary | $58,688 | $54,120 |
| Salary range | Between $37,000 And $91,000 | Between $38,000 And $75,000 |
| Highest paying City | Roseville, CA | San Francisco, CA |
| Highest paying state | New Jersey | Alaska |
| Best paying company | EMC Insurance | Zurich |
| Best paying industry | Insurance | Insurance |
There are a few differences between a senior claims adjuster and a field adjuster in terms of educational background:
| Senior Claims Adjuster | Field Adjuster | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 70% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between senior claims adjusters' and field adjusters' demographics:
| Senior Claims Adjuster | Field Adjuster | |
| Average age | 44 | 44 |
| Gender ratio | Male, 48.2% Female, 51.8% | Male, 70.3% Female, 29.7% |
| Race ratio | Black or African American, 11.7% Unknown, 4.4% Hispanic or Latino, 16.9% Asian, 5.2% White, 61.3% American Indian and Alaska Native, 0.5% | Black or African American, 12.0% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.7% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |