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Senior computer analyst vs desktop support analyst

The differences between senior computer analysts and desktop support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior computer analyst, becoming a desktop support analyst takes usually requires 1-2 years. Additionally, a senior computer analyst has an average salary of $91,386, which is higher than the $48,674 average annual salary of a desktop support analyst.

The top three skills for a senior computer analyst include encryption, encase and customer service. The most important skills for a desktop support analyst are desktop support, customer service, and computer system.

Senior computer analyst vs desktop support analyst overview

Senior Computer AnalystDesktop Support Analyst
Yearly salary$91,386$48,674
Hourly rate$43.94$23.40
Growth rate9%10%
Number of jobs62,00299,621
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 50%
Average age4342
Years of experience62

Senior computer analyst vs desktop support analyst salary

Senior computer analysts and desktop support analysts have different pay scales, as shown below.

Senior Computer AnalystDesktop Support Analyst
Average salary$91,386$48,674
Salary rangeBetween $72,000 And $114,000Between $36,000 And $65,000
Highest paying CityBellevue, WANew York, NY
Highest paying stateWashingtonNew York
Best paying companyCitiCambridge Associates
Best paying industryUtilitiesFinance

Differences between senior computer analyst and desktop support analyst education

There are a few differences between a senior computer analyst and a desktop support analyst in terms of educational background:

Senior Computer AnalystDesktop Support Analyst
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 50%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Senior computer analyst vs desktop support analyst demographics

Here are the differences between senior computer analysts' and desktop support analysts' demographics:

Senior Computer AnalystDesktop Support Analyst
Average age4342
Gender ratioMale, 75.5% Female, 24.5%Male, 87.9% Female, 12.1%
Race ratioBlack or African American, 10.2% Unknown, 5.0% Hispanic or Latino, 11.0% Asian, 14.6% White, 59.1% American Indian and Alaska Native, 0.2%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 12.3% White, 54.7% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between senior computer analyst and desktop support analyst duties and responsibilities

Senior computer analyst example responsibilities.

  • Lead transition from legacy HP-UX infrastructure to Linux and Cisco architecture.
  • Manage inventory of forensic hardware and software utilities of forensic laboratory as well as maintaining forensic workstations and laboratory LAN.
  • Perform patching of Linux servers.
  • Monitor & troubleshoot iSeries problems.
  • Attend seminars sponsor by McAfee.
  • Identify, troubleshoot and resolve backup issues.
  • Show more

Desktop support analyst example responsibilities.

  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide hardware and software support, coordinate and implement high volume workstation deployments, troubleshoot and administrate IEC production workstations.
  • Configure several software applications for use in CITRIX XenApp.
  • Maintain current patch levels for desktop OS and applications issues to isolate problem, then resolve or escalate as needed.
  • Establish connections through VPN, SSLVPN, and homegrown applications for remote access to network resources on laptops & mobile devices.
  • Complete Citrix training for installation and maintenance of computer servers.
  • Show more

Senior computer analyst vs desktop support analyst skills

Common senior computer analyst skills
  • Encryption, 7%
  • Encase, 6%
  • Customer Service, 6%
  • Technical Support, 6%
  • Extraction, 5%
  • DOD, 5%
Common desktop support analyst skills
  • Desktop Support, 11%
  • Customer Service, 10%
  • Computer System, 8%
  • Software Issues, 7%
  • Technical Problems, 6%
  • Troubleshoot, 5%

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