Senior field applications engineer vs professional services engineer

Differences between senior field applications engineer and professional services engineer duties and responsibilities

Senior field applications engineer example responsibilities.

• Assist customers in FPGA tool usage / issue, and sometimes write application VHDL code to achieve a module function.
• Manage all technical interactions (RFP responses, job site walk-through, design reviews, statement of work creation, etc . )
• Provide customer support for XILINX FPGA circuit board system consisting of PCI, USB, API and JTAG interfaces.
• Develop and maintain product history and applications database for FAE use.
• Visit customer sites to provide 1st level response and debugging issue.
• Work and collaborate with the FAE team and other organizations within the company.
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Professional services engineer example responsibilities.

• Manage the long term technical relationship for multiple cloud and on premise strategic customers and partners.
• Schedule reservations and manage large volume of customers.
• Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
• Develop a coherent and uniform product strategy, sales engagement process, project management methodologies, and automate CRM tools.
• Develop custom SQL scripts and JavaScript solutions.
• Create online support documentation for XML web services.
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