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Senior network analyst vs network support technician

The differences between senior network analysts and network support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior network analyst and a network support technician. Additionally, a senior network analyst has an average salary of $87,180, which is higher than the $48,622 average annual salary of a network support technician.

The top three skills for a senior network analyst include firewall, routers and voip. The most important skills for a network support technician are troubleshoot, technical support, and customer service.

Senior network analyst vs network support technician overview

Senior Network AnalystNetwork Support Technician
Yearly salary$87,180$48,622
Hourly rate$41.91$23.38
Growth rate5%5%
Number of jobs57,459120,245
Job satisfaction-5
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 50%
Average age4343
Years of experience22

What does a senior network analyst do?

A senior network analyst is responsible for facilitating network automation, installation, and configuration of processes and systems. They are tasked with ensuring the monitoring of applications across various platforms in line with the company's values and set privacy principles. Their responsibilities include monitoring inbound emails and calls, maintaining high-level production support and quality services to clients, reviewing challenges and system errors with the management, submitting permanent solutions to prevent recurring issues, and gathering documentation.

What does a network support technician do?

A network support technician specializes in optimizing a company's information technology (IT) networks for a smooth and efficient workflow. Their responsibilities revolve around addressing issues and concerns, troubleshooting, installing systems, executing upgrades, conducting diagnostic tests, and performing corrective measures as needed. They must also coordinate with staff in developing new IT systems, evaluate existing networks for areas needing improvement, and develop protocols while adhering to the company's policies and regulations. Furthermore, as a network support technician, it is essential to maintain regular network maintenance checks to ensure the security and safety of company data.

Senior network analyst vs network support technician salary

Senior network analysts and network support technicians have different pay scales, as shown below.

Senior Network AnalystNetwork Support Technician
Average salary$87,180$48,622
Salary rangeBetween $66,000 And $114,000Between $38,000 And $61,000
Highest paying CitySacramento, CATroy, NY
Highest paying stateWashingtonRhode Island
Best paying companyFirst Republic BankMicrosoft
Best paying industryFinanceTechnology

Differences between senior network analyst and network support technician education

There are a few differences between a senior network analyst and a network support technician in terms of educational background:

Senior Network AnalystNetwork Support Technician
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 50%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Senior network analyst vs network support technician demographics

Here are the differences between senior network analysts' and network support technicians' demographics:

Senior Network AnalystNetwork Support Technician
Average age4343
Gender ratioMale, 88.0% Female, 12.0%Male, 89.3% Female, 10.7%
Race ratioBlack or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 9.8% White, 63.3% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between senior network analyst and network support technician duties and responsibilities

Senior network analyst example responsibilities.

  • Manage DNS initiative for the campus intranet and internet.
  • Implement and manage Linux base network monitoring and auditing.
  • Recommend, engineer and manage office systems, including centralize productivity and communication systems such as e-mail and centralize desktop environments.
  • Experience in several routing protocols, including OSPF and BGP.
  • Charge with configuring, installing and troubleshooting all classify and unclassify routers and switches as well as TACLANE encryption devices.
  • Support core technologies such as BGP, OSPF, voice, data, wireless, security, and video services.
  • Show more

Network support technician example responsibilities.

  • Assist in managing Nortel CS1000 phone system.
  • Manage a technician scheduling system base on Linux.
  • Manage SQL database moves, updates, backups, for end users ,.
  • Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
  • Manage all VoIP technology and phone configuration.
  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Show more

Senior network analyst vs network support technician skills

Common senior network analyst skills
  • Firewall, 8%
  • Routers, 7%
  • VoIP, 6%
  • Lan, 6%
  • DNS, 5%
  • TCP/IP, 5%
Common network support technician skills
  • Troubleshoot, 9%
  • Technical Support, 6%
  • Customer Service, 6%
  • Network Support, 6%
  • Switches, 5%
  • Desk Support, 4%

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