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Senior network technician vs lead support technician

The differences between senior network technicians and lead support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior network technician and a lead support technician. Additionally, a lead support technician has an average salary of $95,420, which is higher than the $49,896 average annual salary of a senior network technician.

The top three skills for a senior network technician include switches, troubleshoot and routers. The most important skills for a lead support technician are database, customer service, and customer satisfaction.

Senior network technician vs lead support technician overview

Senior Network TechnicianLead Support Technician
Yearly salary$49,896$95,420
Hourly rate$23.99$45.88
Growth rate5%10%
Number of jobs39,288115,952
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 54%
Average age4342
Years of experience22

Senior network technician vs lead support technician salary

Senior network technicians and lead support technicians have different pay scales, as shown below.

Senior Network TechnicianLead Support Technician
Average salary$49,896$95,420
Salary rangeBetween $31,000 And $78,000Between $64,000 And $140,000
Highest paying CityRedmond, WASan Francisco, CA
Highest paying stateHawaiiNew Jersey
Best paying companyMicrosoftGoogle
Best paying industryTechnologyTechnology

Differences between senior network technician and lead support technician education

There are a few differences between a senior network technician and a lead support technician in terms of educational background:

Senior Network TechnicianLead Support Technician
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 54%
Most common majorComputer ScienceComputer Science
Most common collegeMassachusetts Institute of TechnologyStanford University

Senior network technician vs lead support technician demographics

Here are the differences between senior network technicians' and lead support technicians' demographics:

Senior Network TechnicianLead Support Technician
Average age4342
Gender ratioMale, 85.5% Female, 14.5%Male, 81.1% Female, 18.9%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.5% American Indian and Alaska Native, 0.3%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between senior network technician and lead support technician duties and responsibilities

Senior network technician example responsibilities.

  • Manage 10 servers , 2 UNIX , 6 Win2k3 and 2 Win2k.
  • Set up and manage firewall and content base web filtering.
  • Recommend, engineer and manage office systems, including centralize productivity and communication systems such as e-mail and centralize desktop environments.
  • Connect and configure LAN and WLAN networks and perform security updates on network devices and routers.
  • Train customer s employees on network protocols such as TCP/IP EGIRP, BGP, SNA, OSPF.
  • Implement wide area network solution using VPN and MPLS technologies to interconnect remote offices.
  • Show more

Lead support technician example responsibilities.

  • Manage communications capabilities, including FTP, TCP/IP, direct connect, and modem.
  • Manage user problems with Citrix XenApp by clearing problematic connections to allow users to reconnect and use their applications.
  • Work with multiple virtualization software programs (Citrix XenCenter, ESXI vSphere); utilize Salesforce to manage support tickets.
  • Install network LAN equipment by running Cat5e cabling and setting up network switches and routers.
  • Used UNIX script for compiling and deployment.
  • Provide support to DoD secure project areas.
  • Show more

Senior network technician vs lead support technician skills

Common senior network technician skills
  • Switches, 9%
  • Troubleshoot, 8%
  • Routers, 5%
  • Network Hardware, 4%
  • Windows Server, 4%
  • Network Security, 3%
Common lead support technician skills
  • Database, 8%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Java, 4%
  • Customer Support, 4%
  • OS, 4%

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