Senior network technician vs network support technician

Differences between senior network technician and network support technician duties and responsibilities

Senior network technician example responsibilities.

• Manage 10 servers , 2 UNIX , 6 Win2k3 and 2 Win2k.
• Set up and manage firewall and content base web filtering.
• Recommend, engineer and manage office systems, including centralize productivity and communication systems such as e-mail and centralize desktop environments.
• Connect and configure LAN and WLAN networks and perform security updates on network devices and routers.
• Train customer s employees on network protocols such as TCP/IP EGIRP, BGP, SNA, OSPF.
• Implement wide area network solution using VPN and MPLS technologies to interconnect remote offices.
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Network support technician example responsibilities.

• Assist in managing Nortel CS1000 phone system.
• Manage a technician scheduling system base on Linux.
• Manage SQL database moves, updates, backups, for end users ,.
• Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
• Manage all VoIP technology and phone configuration.
• Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
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