Field Service Manager
Senior operations manager job in Chesapeake, VA
Key Responsibilities
Leadership & Coordination
Lead and manage field service technicians supporting retail store operations.
Act as the primary point of contact for escalations from store teams.
Coordinate with IT, facilities, and vendor partners to resolve complex issues.
Operational Support
Oversee installation, configuration, and maintenance of store IT systems (POS, networking, printers, kiosks, etc.).
Ensure timely response to incidents, service requests, and preventive maintenance tasks.
Monitor service performance against SLAs and KPIs.
Process & Continuous Improvement
Develop and enforce standard operating procedures for field services.
Identify recurring issues and drive root cause analysis to reduce downtime.
Implement automation and best practices to improve efficiency.
Stakeholder Engagement
Collaborate with store managers, regional operations, and corporate IT teams.
Provide regular updates on service performance and improvement initiatives.
Support rollout of new technologies and store upgrades.
Parts Operations Manager
Senior operations manager job in Newport News, VA
Reporting to the General Manager Customer Support the Parts Operations Manager (PM) is responsible for the overall financial performance of the parts department, customer service, and associate morale of the unit. The PM ensures that corporate programs and policies are executed in a way that minimizes Cost Per Piece, while driving outstanding customer service and associate productivity. The Parts Operations Manager develops, interprets, and implements policies and procedures, in accordance with ISO 9001 that will provide high quality distribution at a competitive cost. The jobholder directs and coordinates the procurement and distribution of various production and spare parts, components and other products or other related services. Jobholder oversees the writing, review, awarding, and negotiating contracts of various kinds, plus the completion of complex purchasing projects in close cooperation with the Purchasing Department.
*This position is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.
Responsibilities
Set-ups and maintains a smooth running, efficient parts department.
Ensures parts department personnel are well trained and available when needed.
Ensures the needs of the service department are being met.
Reviews all stock orders to ensure a fast moving balanced inventory of Parts & Components.
Maintains sufficient quantities of stock to support demand and acceptable inventory turn ratio.
Supervises and maintains an accurate up-to-date inventory management and control system.
Conducts regular and/or spot check inventories of parts and components.
Become familiar and efficient with all phases of the computer system required for service & parts management.
Ensures employees keep a clean and orderly department.
Generates and reviews Inventory reports from LME Mine Sites and affiliated companies.
Provides superior customer service to both internal (Service Department) and external customers.
Schedules delivery of parts and components, estimate length of time to receive any back-ordered parts and clearly communicate it to customer.
Handles customer complaints reasonably, showing empathy and a positive attitude and demonstrate our commitment to Superior Customer Service.
Ensures that all expense controls within the facility are in place and adhered to by all departments.
Improves quality to drive optimum cost, service performance, and quality culture.
Promotes safety in work processes and associate performance by supporting company and/or facility safety programs, educating associates, and ensuring a generally safe work environment.
Analyzes and prepares monthly and annual plan and pattern reports and payroll budgets; ensure plan, pattern, and budget commitments are satisfied.
Establish effective allocation of resources and meet priorities.
Continually evaluate facility processes and infrastructure to improve operating performance of the unit, or to avoid service/capacity issues. (Submit capital/facility improvement requests where appropriate.
Supervisory Duties:
Directly manages 4-5 employees and indirectly supervises 3-4 employees.
Responsible for the overall direction, coordination and evaluation of Parts team.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Competencies
Education and Experience: A combination of education and experience equivalent to a Bachelor's degree in a related field (i.e. Business, Engineering, Material Management); 5+ years of progressive experience in product support and distribution; 2 years materials and/or manufacturing experience.
Advanced knowledge of distribution and warehousing principles, theories and processes.
Knowledge of Outlook Contact Management systems; Access Database software; Explorer Internet software; BaaN for Order Processing, Inventory, Manufacturing, and Cost Calculation system, or equivalent ERP system; Project Management software; Excel Spreadsheet software and Word Processing software.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, fractions, ratios to practical situations. Ability to apply concepts of basic algebra and geometry.
Travel domestically and internationally up to 30% of the time.
Ability to obtain and maintain a valid driver license and passport.
Retail Multi Unit Manager
Senior operations manager job in Norfolk, VA
Retail Multi-Unit Manager
Grow
With
Us! Hudson is North America's leading travel retailer. For over 30 years, we've been meeting the needs and desires of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.
The Retail Multi-Unit Manager provides operational leadership at Norfolk International Airport - supporting the Director of Operations. This role ensures all retail stores within the airport maintain exceptional standards for cleanliness, staffing, operational readiness and financial performance by holding management accountable for results.
Salary Range: $62,780 - $76,000
Key Responsibilities:
Ensure all stores are prepared for next-day opening and that management executes all opening and closing procedures.
Support the Director of Operations in achieving financial performance targets by monitoring sales, controlling expenses, and maximizing profitability.
Oversee planned maintenance and address repair needs promptly to maintain operational standards.
Schedule managers to ensure leadership coverage during all operating hours; interview and make hiring, termination, and advancement decisions within the zone.
Hold management accountable for onboarding/offboarding processes and compliance with training requirements.
Champion employee engagement, diversity, and inclusion initiatives; provide coaching and development to build high-performing teams.
Analyze operational data to monitor zone performance; collaborate with DO/Senior DO on strategic initiatives and financial decisions.
Ensure accurate ordering, receiving, and stocking of merchandise; train teams on proper inventory procedures.
Oversee planogram execution, visual merchandising standards, and seasonal resets across all stores.
Monitor inventory levels, turnover rates, and shrink; implement controls to minimize loss.
Ensure management and staff are proficient in POS, inventory management, scheduling systems, and other retail technology platforms.
Monitor and maintain retail equipment; schedule routine service and repairs as needed.
Drive adoption of new retail technologies to improve efficiency and customer experience.
Maintain working knowledge of brand standards, lease agreements, and landlord relations.
Implement marketing programs and promotional activities; ensure compliance with brand campaigns.
Resolve escalated customer and associate issues using sound judgment; provide feedback and coaching to subordinate leaders.
Ensure compliance with all federal, state, and local safety and health standards.
Train managers and staff on wellness protocols and safety procedures; maintain audit readiness.
Qualifications:
Bachelor's degree in Business Administration, Retail Management, Marketing, or related field (preferred; counts for 3 of the 6-year requirement).
Minimum 6 years of retail operations experience, including 2 years in multi-unit leadership roles.
Proven success managing up to $10M revenue portfolios and leading teams across multiple retail concepts.
Technical Skills
Proficiency in retail technology platforms including POS systems, inventory management software, scheduling systems, and reporting tools.
Strong knowledge of inventory management, planogram execution, and visual merchandising standards.
Ability to analyze retail KPIs such as sales per square foot, inventory turnover, shrink rates, and customer conversion metrics.
Familiarity with category management, retail space optimization, and seasonal merchandising strategies.
Competencies
Operational Leadership: Drives execution across multiple stores to achieve financial and service goals.
Financial Acumen: Interprets P&L and KPIs to deliver sustainable growth and profitability.
People Development: Builds positive work environments through coaching, mentoring, and leadership.
Customer Focus: Ensures superior service and brand compliance across all locations.
Strategic Thinking: Anticipates challenges and implements solutions to complex operational issues.
Change Leadership: Champions technology adoption and process improvements to enhance efficiency.
Schedule & Reporting
Reports directly to the Senior Director or Director of Operations.
Works a varied, rotating schedule, including early mornings, peak periods, and closing shifts to ensure operational oversight.
Weekend and holiday availability required based on business needs.
Regular on-site presence across store locations to maintain standards and engage leadership teams.
Please Apply: ***************************************************************************************
Retail Store Manager - Famous Accessories Brand
Senior operations manager job in Williamsburg, VA
Retail Store Manager
A famous luxury accessories brand is looking for a Store Manager to join the team! The ideal candidate would be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store.
Responsibilities
Manage daily operations of business and ensure sales goals are met
Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in store marketing
Assigns duties to relevant employees
Conduct hiring and onboarding of new employees
Ensure adherence to health and safety regulations
Track and manage inventory at store
Qualifications
3 - 5 years of retail and retail management experience Demonstrated ability to train employees and be an effective salesperson
Strong customer service, management and communication skills
Store Manager
Senior operations manager job in Virginia Beach, VA
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
Responsibilities
Set and execute sales performance goals to increase profitability
Hire, train, and assess store employee's productivity and performance
Maintain orderly, presentable appearance of the store
Oversee stock and store operations
Qualifications
High school education or equivalent experience
2+ years' store management experience
Customer centric with a positive attitude
General Manager
Senior operations manager job in Virginia Beach, VA
We at Pearl Pools are looking for a General Manager to join our team and lead the operation for our Virginia Beach office. Pearl Pools is the expert in plaster, tile, and coping for builders and general contractors nationwide. Our purpose is to inspire and create happier and healthier moments. As General Manager you will play a key role in supporting this mission by steering the comprehensive business operations of the local business unit, focusing on plastering, renovations, and all pool construction services offered to our clientele - both commercial and residential.
This strategic position entails full accountability for staff management, all project management, and the seamless integration of corporate strategies into local operations, encompassing sales growth, technology adoption, and alignment with company driven directives. Reporting directly to the Chief Operating Officer, the General Manager is a key interface with the Executive Team and plays a vital role in the operation's budget and revenue growth, and the development of our teams.
ESSENTIAL RESPONSIBILITIES
Strategic Execution: Implement and enforce directives from the Executive Team, driving operational excellence.
Operational Oversight: Proactively recommend and execute operational enhancements, maintaining alignment with corporate objectives. Oversee all day to day operations and establish policies for the given market to ensure operational excellency.
Business Growth: Drive sales innovations, strategic development, and profitability in line with company goals. Responsible for overseeing all sales and revenue growth, including all bids and contract proposals.
Team Management: Lead management teams and field teams, including Project managers, warehouse & administrative staff, field crews, and subcontractors, to surpass performance, operational efficiency and sales targets and foster a culture of excellence.
Customer Experience: Supervise delivery of exceptional customer service, reflecting the company's premium standards.
Safety and Compliance: Champion a safety-first approach in all operational aspects.
Financial Stewardship: Manage full P&L responsibilities, ensuring robust financial health and reporting to executive leadership.
Market Analysis: Stay abreast of market trends, competitor activities, and potential growth opportunities.
SKILLS AND QUALIFICATIONS
Strong preference for candidates with experience in the pool construction or renovation industry, with experience leading sales and field teams.
Demonstrated ability in both qualitative and quantitative analysis and decision-making.
Proficient in budgeting, setting sales targets, and P&L management.
Skilled in guiding teams through transitions and changes.
Consistent record of meeting and surpassing goals.
Expertise in hiring, training, and coaching teams to deliver top-tier brand experiences.
Ability to build a strong team and foster a culture of excellence.
Solid background in sales; CRM and Salesforce experience advantageous.
Valid US Driver's License and a clean driving record.
Currently hold a Current CDL Class A or B license, or be willing to obtain the license.
Preference for candidates bilingual in Spanish.
Ability to travel regionally and nationally.
BENEFITS
By joining the Pearl Pools team you will be part of a thriving culture grounded in Safety, Excellence, Passion, Boldness, and Partnership. We foster a fun, friendly, and professional environment dedicated to inspiring and creating happier, healthier moments each day. Additional benefits include:
Growth & development opportunities
Paid Time Off including paid vacation days, sick days, floating holidays, and company holidays
Comprehensive health benefits package including access to medical, vision and dental coverage
Employee Assistance Program
Ancillary benefits including short-term and long-term disability insurance, life insurance, critical illness, and accident insurance
401(k) benefits with a company match and access to financial wellness educational materials & resources
COMPENSATION
This position offers a base salary of $80,000 to $110,000 based upon experience. The position is eligible for quarterly and annual bonuses in addition to base salary.
LOCATION
This position is based out of our corporate office located in Virginia Beach, VA. Travel to client locations across the region will be required.
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. The Amenity Collective is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
General Manager
Senior operations manager job in Newport News, VA
We have an exciting new opportunity for a General Manager in Newport News!
The General Manager (GM) will oversee the daily operations, growth, and strategic direction of the company. This role requires strong leadership, operational expertise, and industry knowledge to ensure safe, efficient, and profitable execution of crane, rigging, and hauling services. The GM will serve as the key point of accountability for employees, customers, vendors, and ownership, driving both operational excellence and business development.
Key Responsibilities
Operations & Safety
Oversee scheduling, dispatch, and field operations to ensure projects are executed on time, within budget, and safely.
Maintain compliance with OSHA, DOT, and industry-specific safety regulations.
Implement and enforce company safety programs, training, and certifications.
Ensure proper maintenance and utilization of equipment and fleet assets.
Quoting & Estimating
Prepare detailed bids, quotes, and estimates for crane, rigging, and hauling services.
Review job specifications, site conditions, and customer requirements to develop accurate and competitive pricing.
Conduct site visits and customer meetings as needed to scope work and finalize estimates.
Collaborate with dispatch and operations teams to confirm realistic timelines, equipment, and manpower requirements.
Manage follow-up on outstanding quotes and adjust estimating strategies to improve close rates and profitability.
Leadership & People Management
Lead, mentor, and develop office, dispatch, and field personnel.
Manage staffing needs including recruiting, onboarding, and retention.
Foster a positive, safety-first culture with accountability and teamwork.
Financial & Administrative
Manage P&L, budgets, and operational KPIs.
Negotiate vendor agreements, review contracts, and manage procurement of equipment and supplies.
Oversee billing, job costing, and collections to ensure accurate financial performance.
Provide timely reporting and updates to ownership.
Sales & Business Development
Build and maintain strong relationships with customers, general contractors, industrial clients, and vendors.
Act as the point of contact for key accounts and respond directly to customer inquiries.
Support growth by pursuing new business opportunities and cross-selling services.
Strategic Growth
Assist ownership with evaluating equipment acquisitions, market expansion, and business opportunities.
Develop operational systems and processes to scale the business efficiently.
Qualifications
7+ years of leadership experience in crane, rigging, heavy equipment, or related construction/industrial services.
Strong knowledge of crane operations, DOT/FMCSA compliance, and safety standards.
Proven hands-on experience in quoting, estimating, and pricing crane and rigging projects.
Demonstrated ability to manage teams, budgets, and P&L responsibility.
Experience with Fleet Cost & Care software (or comparable fleet/dispatch management systems).
Excellent communication, negotiation, and organizational skills.
Ability to balance hands-on operational leadership with long-term strategic thinking.
Valid driver's license; CDL a plus.
Certifications and Base Clearance for our area is not required but a plus
Compensation & Benefits
Competitive base salary with performance incentives.
Company vehicle allowance.
Health, dental, and retirement plan options.
Opportunities for professional growth and advancement.
Paid Vacation Time
Paid Holidays to include New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas
We are seeking a results-driven leader who is ready to take ownership of operations, drive growth, and uphold the company's reputation for safety, reliability, and service excellence. If you have hands-on experience, industry knowledge, and leadership skills to manage both people and projects, we encourage you to apply and help lead our team into the next phase of growth.
Schedule:
Monday-Friday 6am-6pm
Pay:
$90,000-$130,000 plus performance based incentives annually
Market Associate Center Operations Director
Senior operations manager job in Virginia Beach, VA
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Center Director directs and administers the day-to-day operations of a medical center. The incumbent in this role is responsible for the overall performance of the operational, economical, sales and people-related center level goals. He/She partners closely with the center's clinical leadership to ensure patient care, service and clinical metrics, goals and objectives meet and/or exceed expectations. The Associate Director Center is an individual that, first and foremost, has a strong desire to serve others. The incumbent must be equally comfortable greeting patients in the waiting room, engaging with PCPs to further the ChenMed Way, leading a diverse staff, growing a business and owning a profit and loss budget. This service-oriented individual has a keen understanding of how serving others results in staff that is better developed and more capable, and patients that are more engaged in their health, thereby yielding better patient outcomes.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Owns and operates an average annual budget in excess of $20M for a medical center; staffing up to 30 employees and regularly servicing an average of less than 12,000 patients per year.
* Leads growth strategy for center around membership growth and community outreach.
* Leads people, coordinates and inspires the team and achieves results under challenging circumstances.
* Works comfortably with financial statements, and financial concepts, in a service organization.
* Provides extraordinary customer service to all internal and external customers (including patients and other Chen Medical team members).
* Monitors office communication and performance to ensure that front desk, referrals and care promoter teams operate in an efficient, accurate and customer-focused manner.
* Collaborates with team leaders to conduct performance evaluations of team members and complete any required disciplinary actions.
* Attends all growth related events.
* Monitors the number of patients and wait times to ensure proper flow of patients from check-in through appointment to check-out.
* Addresses and resolves all customer-service or team member issues.
* Ensures accuracy of all incoming and outgoing information including supplies, invoices, billing requests and patient records.
* Works in partnership with the Sales and Marketing COE in developing strategies to increase and retain membership.
* Applies a bias towards frugality and creativity when it comes to problem solving for operational challenges, seeking to improve people, process and systems resolutions before increasing costs and complexity.
* Utilizes a keen sense of business acumen that assists with understanding our business, appreciating the various operating levers to utilize for success and driving significant new patient growth in their center.
* Collaborates with the Leadership Team and Administrators in relation to strategic business planning.
* Demonstrates an astute sense of ownership; the successful Director, Center drives center success from all dimensions - people, finance, service, growth and outcomes, as if they owned the organization.
* Maintains an awareness of the competitive healthcare environment; actively drive sales and ensures that ChenMed's family of companies' level of service exceeds all other healthcare providers.
* Performs other duties as assigned and modified at manager's discretion.
Other responsibilities may include:
* Conducts tours for prospective patients and ensures New Patient paperwork is completed and in chart.
* Works with PCPs to assist with scheduling meetings with patients and/or writing letters to/for patients.
* Reviews reports to ensure target metrics are achieved and processes are being followed.
* Ensures co-pays are compliantly collected and cash is reconciled and deposited.
* Conducts walk-through of the Center to ensure a clean and safe environment, including spot checks of back office for expired medications, proper biohazard waste and medicine disposal, etc.
* Conducts trainings and refreshers regarding Medicare and HIPAA compliance, ensures annual OSHA trainings occur and employees have all required certifications current in their files.
* Monitors transportation and housekeeping activities.
* Monitors and/or alters team member work schedules, including approval of overtime or vacations.
Competencies:
* Drives Results: Consistently achieves results, even under tough circumstances.
* Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
* Builds Effective Teams: Building strong identity teams that apply their diverse skills and perspectives to achieve common goals.
* Situational Adaptability: Effectively building formal and informal relationship networks inside and outside the organization.
* Customer Focus: Building strong customer-centric relationships and delivering customer-centric solutions.
* Demonstrates Self-awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
* Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.
* Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions.
KNOWLEDGE, SKILLS AND ABILITIES:
* Highly developed business acumen and acuity
* Dynamic individual with outgoing, energetic, and collaborative personality
* Possesses the knowledge, understanding, experience, skills, and abilities commensurate with managing an entity that equals or exceeds $20M in annual revenue
* Introductory knowledge and understanding of and experience with full risk management contracts
* Strong track record of taking on new assignments and quickly mastering new ways of accomplishing goals
* Analytical, organized, driven by attaining results. Exceptionally detail-oriented with a high degree of objectivity and methodical skills to ensure accuracy of reports and data
* Exceptional written, verbal, and interpersonal communication skills; comfortable with public speaking
* Emotionally mature, able to initiate, conduct and navigate difficult conversations with individuals at all levels
* Strategic and visionary approach to work. Innovative, creative, and continually seeking ways improve efficiency and productivity through cutting-edge, technological advancements
* Openness to learning with a curiosity about the ChenMed Way and willingness to adapt to our innovative approach to improving health outcomes
* Capability to effectively communicate with employees, patients, and other individuals in a professional and courteous manner
* Keen ability to manage multiple projects and processes and work effectively with other team members
* Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
* Ability and willingness to travel locally, regionally and nationwide up to 20% of the time
* Spoken and written fluency in English
* This position requires use and exercise of independent judgment
KNOWLEDGE, SKILLS AND ABILITIES:
* Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
* Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
* Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
* Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
* Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
* Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
* Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
* Spoken and written fluency in English
* This position requires use and exercise of independent judgment
EDUCATION AND EXPERIENCE CRITERIA:
* BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
* A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
* A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
PAY RANGE:
$88,510 - $126,442 Salary
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Business Manager, Own Brands
Senior operations manager job in Virginia Beach, VA
Business Manager
We build people, brands and businesses! We are looking for a dynamic Business Manager to join one of our account teams. Reporting to a Senior Business Manager or Director, this position is responsible for the overall management of a single account with limited categories and limited team functions or a key category or categories within a larger account in the brokerage business. This role will have responsibilities within the execution of strategic plans, business plans, budgeting, hiring for the account team.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Achieve budgeted goals for area of accountability.
Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting.
Ensure execution of the Large Account Management Process framework to identify the most critical initiatives and relationships and work with the team to lay out short and long-term plans to achieve relationships at the appropriate level for the account or assigned category business unit.
Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities.
Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise.
Execute new strategic initiatives for the account or the assigned categories.
Qualifications:
Bachelor's degree required; MBA/Graduate Degree preferred
3 years of professional work experience required; 5 years preferred
Experience in building and nurturing brands; private brand management a plus
Demonstrated ability to lead and develop teams
Ability to contribute to setting and achieving budgets
Good grasp of Product Development, Marketing, Retail, Category Management, and Logistics
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Job Duty
Business/Functional Results
Achieve budgeted goals for area of accountability
Support account team in the development of sales plans
Effectively negotiate supplier commission rates to grow category or team revenue
Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting
Manages assigned categories, performs analysis, and develops and recommends strategy within assigned area of responsibility
Interprets trends and other sales analysis data to assist Sr. Business Manager
Performs increasingly complex interactions with suppliers, taking ownership and including rate negotiation
Collaborates and partners with marketing resources, both internal and external (note: international may have more autonomy to develop their own marketing plans)
May assist with needs for innovation
Demonstrates increased innovation and autonomy around marketing, brand management and consumer data analytics; may lead team providing more experience and covering more suppliers
Performs activities in a consultative manner, influencing and convincing buyers, effectively selling various services
Managing Execution
Ensure execution of the LAMP framework to identify the most critical initiatives and relationships and work with the team to lay out short and long term plans to achieve relationships at the appropriate level for the account or assigned category business unit
Allocate resources at the account level or within assigned category business unit
Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities
Develop strong supplier relationships by obtaining alignment and developing and delivering on mutually established goals.
Generating Talent
Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise
Assure succession plans are in place for critical roles
Motivates, directs and inspires team members to deliver on the agreed upon metrics of the customer and suppliers in conjunction with the needed resources/teams across the enterprise
Identify expected level of decision-making and expected level of risk-taking for team members
Strategic Leadership
Execute new strategic initiatives for the account or the assigned categories
Support, provide guidance with customer issues relating to cost/value
Foster thought leadership within account team
Demonstrate an understanding of the Private Brand landscape, best practices and where customers currently exist in these arenas
Typically 1 - 3 reports
Managing Relationships
Directs, delegates and empowers effectively
Supervisory Responsibilities
Direct Reports
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
- May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
- Travel and Driving are not essential duties or functions of this job
Minimum Qualifications
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: Business
3-5 Years of experience in building and nurturing brands; private brand management a plus
Skills, Knowledge and Abilities
Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
Strong Written & Verbal Communication Skills
Conflict Management Skills
Decision Making Skills
Strong Priortizing Skills
Excellent Customer Service Skills
Track Record of Building & Maintaining Customer/Client Relationships
Ability to Visualize & Plan Objectives & Goals Strategically
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Auto-ApplyDirector of Operations
Senior operations manager job in Portsmouth, VA
Job Title: Director of Operations The Director of Operations is responsible for the strategic and day-to-day oversight of the company's operational functions, including planning, coordination, and supervision of field service activities. This position plays a critical leadership role in ensuring that all industrial cleaning, flushing, and spill response services are performed safely, efficiently, and in compliance with applicable regulations and company standards.
Essential Duties and Responsibilities:
Operational Oversight:
* Direct and support the daily operations for industrial tank cleaning, chemical cleaning, hot oil flushing, and emergency spill response.
* Ensure execution of projects in accordance with scope, safety protocols, quality standards, and client requirements.
Team Leadership:
* Direct and support operational managers response for overseeing field supervisors, crew leaders, and operational support staff.
* Assist in recruitment, onboarding, and training efforts for operations personnel.
* Conduct regular performance evaluations and support staff development initiatives.
Project Management and Reporting:
* Collaborate with project managers to plan and support job execution and meet client expectations.
* Review job costs, productivity, and job close-out documentation.
* Identify and implement process improvements to optimize efficiency and profitability.
Emergency Response Management:
* Serve as a key decision-maker during emergency spill response activations.
* Contribute to the planning and oversight of an on-call rotation for response personnel and supervisors.
* Direct the readiness of response equipment and compliance with response protocols.
Strategic Planning and Communication:
* Participate in senior management meetings and contribute to business planning and growth initiatives.
* Maintain strong working relationships with customers, regulatory agencies, and internal departments.
* Provide regular operational updates and metrics to executive leadership.
Qualifications and Requirements:
* Minimum 7-10 years of experience in operations management within shipyard, industrial services, or environmental sectors.
* Demonstrated leadership experience in high-risk environments.
* In-depth knowledge of relevant safety, environmental, and maritime regulations.
* Strong organizational and problem-solving skills with the ability to prioritize in a dynamic work environment.
* Proficient in Microsoft Office Suite and operational management software.
* Valid Driver's License required; must be able to obtain TWIC and DBIDS credentials.
* Must be available for occasional travel.
Our benefits include:
* Medical, Dental and Vision Insurance
* Accidental and Critical Illness Insurance
* Legal Resources
* Short-Term/Long-Term Disability
* Profit Sharing
* 401K
* Paid Time Off (PTO) - Vacation and Sick
* Holiday pay
* Annual performance evaluations
* Annual bonuses
Regional Operations Manager
Senior operations manager job in Chesapeake, VA
Sims Metal (Sims) is a global leader in metal recycling. With facilities across the globe, Sims plays an intrinsic role in the circular economy by making resources available for future use. As a responsible corporate citizen, we continuously seek new ways to broaden our participation in the environmental sector, ensuring that our future is as bright, safe, and secure as at any time in our long history.
Regional Operations Manager Job Description
Summary
The Senior Operations Manager is responsible for the Management, P & L, and day-to-day Operations of Sims Metal's Southeast Region facilities for ferrous and non-ferrous metals processing. This includes Richmond, Redwood City, San Jose, Charon, Hayward, Stockton, Rancho Cordova, and Sacramento locations in California and Sparks and Fernley in Nevada. This includes Chesapeake, Richmond, Petersburg, Fisherville, Yorktown locations in Virginia and New Bern in North Carolina. The position reports to the Director of Operations and has ~3 direct reports and ~177 indirect reports.
Responsibilities
* Partners with Health and Safety to ensure employees and yard operations are aligned with Sims Metal's commitment to safety initiatives.
* Manages plant operations managers.
* Partners with Commercial team to prioritize customer requirements, drive inbound material volumes, and increase margin.
* Develops strategies, business plans, budgets, and programs to contain cost and to increase productivity.
* Implements corporate sponsored initiatives, including standardized production and budget forecasting/reporting for all sites and departments.
* Knowledge of shears, balers, mobile equipment as well as requisite tools, equipment, and supplies required for operations.
* Partner with regional HR team to implement performance management, change management, and employee engagement initiatives.
* Participate in community events.
* Other duties as assigned.
Qualifications
* Eight to ten years applicable similar industry experience with a working understanding of different types of scrap metals.
* Bachelor's degree in engineering, sustainable engineering, management, etc., or equivalent in work experience.
* Must have strong written and verbal communication skills.
* Excellent problem-solving skills with the ability to find suitable solutions to productivity issues.
* Knowledge of port and shipload activities desired.
* Experience with government agencies involving port activities desired.
* Familiarity with VA and NC environmental and air pollution laws a plus.
Core Competencies
* Agility & Resilience
* Emotional Intelligence
* Quality, Innovation & Continuous Improvement
* Work Execution, Productivity & Technical Skills
A career with Sims provides you with the opportunity to work with an organization whose goal is to be the world's safest and most responsible recycling company. Our people achieve this by creating a zero-harm workplace, being exemplary members of the communities in which we operate, and being responsible stewards of the environment. We also offer competitive pay and a range of attractive benefits.
Sims is proud to be an equal opportunity employer. We value the diversity of all of our employees and are committed to creating an inclusive working environment where everyone can contribute, advance on merit, and realize their full potential. Sims does not discriminate with regard to race, sex, religion, color, national origin, citizenship status, disability, age, marital or familial status, sexual orientation, gender identity, gender expression, veteran status, housing status, source of income, or any other status protected by federal, state, or local laws. This applies to any employment decision, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. qualified applicants with a disability in need of a reasonable accommodation may request such without fear of reprisal or discrimination.
To achieve our purpose to create a world without waste to preserve our planet, we are guided by our Principles of Purpose: Be Safe + Well, Band Together, Be Accountable + Transparent, Consistently Innovate, Inspire with Purpose, Celebrate + Have Fun.
ALREADY AN EMPLOYEE?
Please apply through our Internal Career Site: Click here
Why Choose A Career with Sims?
Sims is a hub of innovation, offering employees the chance to explore new ideas and technologies while providing ample opportunities for personal and professional growth.
With a diverse workforce, Sims fosters a sense of belonging and inclusion where employees can thrive and establish lasting connections. Working at Sims offers the chance to engage with a global network, providing opportunities for travel, cross-cultural experiences, and the ability to contribute to a sustainable future. Sims is renowned as one of the world's leading sustainable companies, empowering employees to make a difference in creating a world without waste to preserve the planet.
Sims prioritizes employee wellbeing, offering superior benefits packages, meaningful training opportunities, and a supportive atmosphere where employees feel valued and heard at all levels of the organization. Sims maintains a strong focus on safety, where individuals are encouraged to challenge themselves, contribute, and support one another, in a collaborative team environment.
Regional Operations Manager
Senior operations manager job in Chesapeake, VA
Full job description
Regional Operations Manager - Logistics & Warehouse Services
Travel: 75%+ (Multi-State, Overnight/Weekly Stays Required)
About Us
At Precision Lumping Services, we specialize in third-party logistics (3PL), inbound and outbound freight handling, and production-based unloading services. With multiple sites across several states, we pride ourselves on operational excellence, safety, and building long-term client relationships. We're seeking a dynamic Regional Operations Manager to join our leadership team and oversee operations across multiple warehouses and distribution centers.
Position Overview
The Regional Operations Manager will oversee day-to-day operations across multiple client locations within a designated geographic region. This role is highly travel-intensive (75%+ with overnight stays) and requires a hands-on leader who can ensure consistency, compliance, and high performance across all sites. The ideal candidate will have strong logistics/warehouse experience, excellent leadership skills, and the ability to build and coach high-performing teams.
Key Responsibilities
Oversee and support operations across multiple warehouses, DCs, and client sites.
Ensure execution of unloading, palletizing, and other production-based warehouse services in line with client expectations.
Partner with site leads and supervisors to resolve staffing, safety, performance, and service issues.
Conduct regular site visits to audit processes, deliver training, and ensure compliance with safety protocols and company standards.
Serve as an escalation point for client concerns and strengthen relationships at the local and regional levels.
Monitor and analyze KPIs, labor metrics, and site profitability, implementing improvements where needed.
Recruit, onboard, and train employees and site leadership.
Roll out operational initiatives, pilot programs, and process improvements across the region.
Promote a culture of accountability, teamwork, and continuous improvement.
Qualifications
Experience: 3-5+ years in warehouse/logistics/3PL leadership, with multi-site management preferred.
Education: Associate degree required; Bachelor's degree in Business, Logistics, or related field strongly preferred.
Travel: Must be willing and able to travel 75%+ with weekly overnight stays.
Language: Bilingual (English/Spanish) strongly preferred.
Skills & Knowledge:
Strong leadership and team development capabilities.
Client-focused with excellent communication and problem-solving skills.
Knowledge of 3PL operations, inbound/outbound freight, and production unloading.
Proficient in Microsoft Office and warehouse productivity tools.
Familiar with OSHA standards and warehouse safety compliance.
Why Join Us?
At Precision, we are building something greater than just a logistics operation-we're building a culture of performance, accountability, and growth. As Regional Operations Manager, you'll play a critical role in shaping our success across multiple states and ensuring our clients receive industry-leading service.
If you're a motivated, results-driven leader with the ability to thrive in a fast-paced, travel-heavy environment, we want to hear from you.
Apply today and take the next step in your logistics leadership career with Precision.
Job Type: Full-time
Pay: From $84,000.00 per year
Work Location: Multi-State
Director of Strategic Operations
Senior operations manager job in Norfolk, VA
Posting Details Posting Details Job Title Director of Strategic Operations Department GRADUATE SCHOOL Number FP551A The position provides leadership and oversight of Graduate School operations, ensuring effective planning, forecasting, and stewardship of resources. Responsibilities include strategic planning, annual budget development, stakeholder engagement, and other administrative tasks that impact operations and business practices.This position also forecasts and tracks financial performance, leads in managing complex budgets involving multiple units and funding sources, works cooperatively with university senior leadership, and implements appropriate internal controls to maintain quality and compliance.
Position Type
FullTime
Type of Recruitment
General Public
Minimum Qualifications
Master's degree in Business Administration, or a related field.
Experience in handling sensitive or confidential information.
Experience in planning, analyzing and coordinating activities and establishing priorities.
Experience in managing, supervising and evaluating assigned staff.
Ability to work collaboratively with diverse stakeholders.
Minimum of 5 years of administrative experience in business operations and fiscal management, which includes supervisory experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved. Experience in problem solving and decision-making.
Preferred Qualifications
Experience in thinking strategically, anticipating future consequences and trends and incorporating them into the decision process.
Experience in developing and maintaining effective and cooperative working relationships both within and across organizational areas.
Experience in management and supervisory principles and practices.
Conditions of Employment
Job Open Date
10/30/2025
Open Until Filled
Yes
Application Review Date
11/13/2025
Job Close Date
Special Instructions to Applicants / Additional Materials Required
Criminal Background Check
The final candidate is required to complete a criminal history check.
Department Information
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at *************.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
ODU Statement
Old Dominion University, located in Norfolk, is Virginia's forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia's economy.
Director of 3rd party Operations
Senior operations manager job in Hampton, VA
Join a Team That's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!
The Director, Operations works with Senior Management to create the vision of the Company and the type of business philosophy and culture the Company aspires to attain. They are accountable for the overall performance and budget of their multiple client groups/ business segmentation/ cross-geographic footprint (where applicable). They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients.
What You'll Do:
* Work with the President and senior management to create and ensure the Company vision and core values are integrated into our operational strategies.
* Ensure the productivity of departments or multiple P-and-L groups so that Company and client goals/ SLAs are met or exceeded
* Understand Client SLAs and contractual requirements to ensure we meet objectives - Overall client facing responsibility
* Manage all inventory in line with company requirements
* Ensure that all necessary facilities and/or tools are available for use by employees
* Approve recommendations for hiring, transfer, promotion, or dismissal of staff, as is appropriate
* Monitor staffing levels in accordance with the Resource Balancing QAP to ensure that Company resources are being efficiently and effectively allocated
* Develop strong client relationships in a professional and appropriate manner, in accordance with the Company's Mission Statement, Promise of Performance, and Company Policy
* Manage all client reporting and internal reporting and billing requirements in a timely manner
* Performance manage direct reports and overall team to ensure we grow and develop our talent
* Develop strategies to enhance productivity or improve processes and procedures
* Prepare monthly forecasts, revenue and expenses for portfolios
* Motivate staff through established incentive programs or ad hoc contests
* Establish work schedules to meet Company and client requirements
* Responsible for performance by the firm of its obligations under the SMCR, including implementation and oversight (UK specific)
* Champion company core values and other company programs to engage and motivate our employees
* Other duties as assigned
Education
North America - Minimum High School Diploma or equivalent is required
Philippines - Minimum of 2 years post-secondary or equivalent is required
Costa Rica - No Minimum requirement
United Kingdom - No Minimum requirement
Experience
5 years experience in an Operations Manager role or equivalent external experience
Certificates/Licenses
Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required
What We're Looking For:
INFORMATION SECURITY RESPONSIBILITIES
All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role.
Why Join Us?
* Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
* Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.
* Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
* Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
* Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
* State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
* Rewarding Work: Help businesses grow while making a real difference in people's lives!
Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website - ***********************************
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know.
Bill Gosling Outsourcing - Where your career thrives!
Auto-ApplyFA200-Office Manager/Director of Administrative Operations
Senior operations manager job in Norfolk, VA
Title: FA200-Office Manager/Director of Administrative Operations
Hiring Range: Commensurate with experience and credentials
Pay Band:
Recruitment Type: General Public - G
Job Duties
The Director of Administrative Operations oversees the day-to-day responsibilities for coordinating administrative processes and providing executive-level, confidential, and detail-oriented administrative support to the Director of Athletics, senior level athletics staff members, university officials, student-athletes, and the public; to include travel, electronic communication, and traditional correspondence. This position will support the Director of Athletics in external and internal committees' preparation, projects and speaking engagements and assist the Director of Athletics by providing research and reports on athletics department strategic initiative. The Director of Administrative Operations will also serves as a liaison to the MEAC Conference Office, NCAA, and other external and internal committees on which the Director of Athletics serves. This position will report directly to the Director of Athletics.
Duties include but not limited to providing administrative knowledge to develop successful office standards and will be responsible for screening and directing phone calls and visitors. Maintains the Director of Athletics calendar including scheduling and coordinating leadership team meetings. Prepares, processes and tracks payroll forms, onboarding paperwork, invoices, affiliation agreements, and other forms. Will assist game day operations and serves as an event coordinator for department meetings and athletics special events to prepare and deliver positive experiences for student-athletes, alumni and fans. The individual must regularly lift and/or carry up to 20 pounds and occasionally lift and/or move up to 30 pounds. Supervises and trains work study students as needed. Provides back up to other support staff.
EEO STATEMENT
NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities, and veterans to apply.
Minimum Qualifications
1. Candidate must have a Bachelor's Degree
2. Candidate should have at least three years of related experience in administrative operations
3. Strong time management, organizational, and attention to detail skills
4. Demonstrated ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved
5. Proficient with Google and MS Office, including Excel, and able to learn and utilize new software programs
6. Experience with virtual meeting platforms such as Zoom and Microsoft Teams
7. Excellent oral and written communication
Preferred Qualifications:
1. Minimum three years' experience working in Division I college athletics department/conference office/Higher Education
2. Experience with managing or hosting athletic/special events
Special Instructions:
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia's Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.
Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.
Contact Information:
Name: Tanesha Chesson
Phone: **********
Email: *****************
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at ************, or DBVI at ************.
Easy ApplyBusiness Manager
Senior operations manager job in Virginia Beach, VA
Business Manager
S&K Sales Co., a family-owned Military Resale Broker, is looking to fill a business manager position. This position is charged with achieving company sales goals and objectives as well as those of the assigned manufacturer portfolio. The ideal candidate is a strategic thinker with a proven track record of success in the consumer products industry, a passion for innovation, and a commitment to delivering exceptional results.
Job Responsibilities:
Develop and implement strategic plans to drive growth and profitability.
Execute key initiatives, including marketing campaigns and sales strategies.
Develop and present business and category reviews by using category management principles to analyze market trends, consumer insights, and competitive landscapes, identifying growth opportunities.
Manage budgeting, forecasting, inventory, and financial performance.
Build and maintain strong relationships with key customers, suppliers, and partners to drive business development and expansion.
Monitor and evaluate the performance of product lines, identifying areas for improvement and implementing corrective actions as needed.
Facilitating communication and collaboration across different departments and levels of the organization. Providing regular updates to senior management and stakeholders on business performance and strategic initiatives.
Addressing challenges and resolving conflicts that arise by employing critical thinking and analytical skills to develop creative solutions to complex problems.
Qualifications:
Bachelor's degree in Business Administration, Marketing, or related field preferred.
Experience in business management roles with the consumer products.
Strong strategic planning and analytical skills, with the ability to translate market insights into actionable business plans.
Excellent communication skills, with the ability to influence cross-functional teams and build strong relationships with internal and external stakeholders.
Proven ability to thrive in a fast-paced, dynamic environment, with a results-oriented mindset and a commitment to excellence.
S&K Sales Co. is proud to be an Equal Opportunity Employer
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Auto-ApplyRegional Operations Manager
Senior operations manager job in Chesapeake, VA
Full job description
Regional Operations Manager - Logistics & Warehouse Services
Travel: 75%+ (Multi-State, Overnight/Weekly Stays Required)
About Us
At Precision Lumping Services, we specialize in third-party logistics (3PL), inbound and outbound freight handling, and production-based unloading services. With multiple sites across several states, we pride ourselves on operational excellence, safety, and building long-term client relationships. We're seeking a dynamic Regional Operations Manager to join our leadership team and oversee operations across multiple warehouses and distribution centers.
Position Overview
The Regional Operations Manager will oversee day-to-day operations across multiple client locations within a designated geographic region. This role is highly travel-intensive (75%+ with overnight stays) and requires a hands-on leader who can ensure consistency, compliance, and high performance across all sites. The ideal candidate will have strong logistics/warehouse experience, excellent leadership skills, and the ability to build and coach high-performing teams.
Key Responsibilities
Oversee and support operations across multiple warehouses, DCs, and client sites.
Ensure execution of unloading, palletizing, and other production-based warehouse services in line with client expectations.
Partner with site leads and supervisors to resolve staffing, safety, performance, and service issues.
Conduct regular site visits to audit processes, deliver training, and ensure compliance with safety protocols and company standards.
Serve as an escalation point for client concerns and strengthen relationships at the local and regional levels.
Monitor and analyze KPIs, labor metrics, and site profitability, implementing improvements where needed.
Recruit, onboard, and train employees and site leadership.
Roll out operational initiatives, pilot programs, and process improvements across the region.
Promote a culture of accountability, teamwork, and continuous improvement.
Qualifications
Experience: 3-5+ years in warehouse/logistics/3PL leadership, with multi-site management preferred.
Education: Associate degree required; Bachelor's degree in Business, Logistics, or related field strongly preferred.
Travel: Must be willing and able to travel 75%+ with weekly overnight stays.
Language: Bilingual (English/Spanish) strongly preferred.
Skills & Knowledge:
Strong leadership and team development capabilities.
Client-focused with excellent communication and problem-solving skills.
Knowledge of 3PL operations, inbound/outbound freight, and production unloading.
Proficient in Microsoft Office and warehouse productivity tools.
Familiar with OSHA standards and warehouse safety compliance.
Why Join Us?
At Precision, we are building something greater than just a logistics operation-we're building a culture of performance, accountability, and growth. As Regional Operations Manager, you'll play a critical role in shaping our success across multiple states and ensuring our clients receive industry-leading service.
If you're a motivated, results-driven leader with the ability to thrive in a fast-paced, travel-heavy environment, we want to hear from you.
Apply today and take the next step in your logistics leadership career with Precision.
Job Type: Full-time
Pay: From $84,000.00 per year
Work Location: Multi-State
#hc194163
Director of 3rd party Operations
Senior operations manager job in Hampton, VA
Join a Team That's Passionate About Making Lives Better!
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where
fun meets results
!
The Director, Operations works with Senior Management to create the vision of the Company and the type of business philosophy and culture the Company aspires to attain. They are accountable for the overall performance and budget of their multiple client groups/ business segmentation/ cross-geographic footprint (where applicable). They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients.
What You'll Do:
Work with the President and senior management to create and ensure the Company vision and core values are integrated into our operational strategies.
Ensure the productivity of departments or multiple P-and-L groups so that Company and client goals/ SLAs are met or exceeded
Understand Client SLAs and contractual requirements to ensure we meet objectives - Overall client facing responsibility
Manage all inventory in line with company requirements
Ensure that all necessary facilities and/or tools are available for use by employees
Approve recommendations for hiring, transfer, promotion, or dismissal of staff, as is appropriate
Monitor staffing levels in accordance with the Resource Balancing QAP to ensure that Company resources are being efficiently and effectively allocated
Develop strong client relationships in a professional and appropriate manner, in accordance with the Company's Mission Statement, Promise of Performance, and Company Policy
Manage all client reporting and internal reporting and billing requirements in a timely manner
Performance manage direct reports and overall team to ensure we grow and develop our talent
Develop strategies to enhance productivity or improve processes and procedures
Prepare monthly forecasts, revenue and expenses for portfolios
Motivate staff through established incentive programs or ad hoc contests
Establish work schedules to meet Company and client requirements
Responsible for performance by the firm of its obligations under the SMCR, including implementation and oversight (UK specific)
Champion company core values and other company programs to engage and motivate our employees
Other duties as assigned
Education
North America - Minimum High School Diploma or equivalent is required
Philippines - Minimum of 2 years post-secondary or equivalent is required
Costa Rica - No Minimum requirement
United Kingdom - No Minimum requirement
Experience
5 years experience in an Operations Manager role or equivalent external experience
Certificates/Licenses
Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required
What We're Looking For:
INFORMATION SECURITY RESPONSIBILITIES
All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role.
Why Join Us?
Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.
Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people's lives!
Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website - ***********************************
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here.
If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know.
Bill Gosling Outsourcing - Where your career thrives!
Auto-ApplyMarket Associate Center Operations Director
Senior operations manager job in Hampton, VA
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Center Director directs and administers the day-to-day operations of a medical center. The incumbent in this role is responsible for the overall performance of the operational, economical, sales and people-related center level goals. He/She partners closely with the center's clinical leadership to ensure patient care, service and clinical metrics, goals and objectives meet and/or exceed expectations. The Associate Director Center is an individual that, first and foremost, has a strong desire to serve others. The incumbent must be equally comfortable greeting patients in the waiting room, engaging with PCPs to further the ChenMed Way, leading a diverse staff, growing a business and owning a profit and loss budget. This service-oriented individual has a keen understanding of how serving others results in staff that is better developed and more capable, and patients that are more engaged in their health, thereby yielding better patient outcomes.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Owns and operates an average annual budget in excess of $20M for a medical center; staffing up to 30 employees **and** regularly servicing an average of less than 12,000 patients per year.
+ Leads growth strategy for center around membership growth and community outreach.
+ Leads people, coordinates and inspires the team and achieves results under challenging circumstances.
+ Works comfortably with financial statements, and financial concepts, in a service organization.
+ Provides extraordinary customer service to all internal and external customers ( _including patients and other Chen Medical team members_ ).
+ Monitors office communication and performance to ensure that front desk, referrals and care promoter teams operate in an efficient, accurate and customer-focused manner.
+ Collaborates with team leaders to conduct performance evaluations of team members and complete any required disciplinary actions.
+ Attends all growth related events.
+ Monitors the number of patients and wait times to ensure proper flow of patients from check-in through appointment to check-out.
+ Addresses and resolves all customer-service or team member issues.
+ Ensures accuracy of all incoming and outgoing information including supplies, invoices, billing requests and patient records.
+ Works in partnership with the Sales and Marketing COE in developing strategies to increase and retain membership.
+ Applies a bias towards frugality and creativity when it comes to problem solving for operational challenges, seeking to improve people, process and systems resolutions before increasing costs and complexity.
+ Utilizes a keen sense of business acumen that assists with understanding our business, appreciating the various operating levers to utilize for success and driving significant new patient growth in their center.
+ Collaborates with the Leadership Team and Administrators in relation to strategic business planning.
+ Demonstrates an astute sense of ownership; the successful Director, Center drives center success from all dimensions - people, finance, service, growth and outcomes, as if they owned the organization.
+ Maintains an awareness of the competitive healthcare environment; actively drive sales and ensures that ChenMed's family of companies' level of service exceeds all other healthcare providers.
+ Performs other duties as assigned and modified at manager's discretion.
**_Other responsibilities may include:_**
+ Conducts tours for prospective patients and ensures New Patient paperwork is completed and in chart.
+ Works with PCPs to assist with scheduling meetings with patients and/or writing letters to/for patients.
+ Reviews reports to ensure target metrics are achieved and processes are being followed.
+ Ensures co-pays are compliantly collected and cash is reconciled and deposited.
+ Conducts walk-through of the Center to ensure a clean and safe environment, including spot checks of back office for expired medications, proper biohazard waste and medicine disposal, etc.
+ Conducts trainings and refreshers regarding Medicare and HIPAA compliance, ensures annual OSHA trainings occur and employees have all required certifications current in their files.
+ Monitors transportation and housekeeping activities.
+ Monitors and/or alters team member work schedules, including approval of overtime or vacations.
**_Competencies:_**
+ Drives Results: Consistently achieves results, even under tough circumstances.
+ Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
+ Builds Effective Teams: Building strong identity teams that apply their diverse skills and perspectives to achieve common goals.
+ Situational Adaptability: Effectively building formal and informal relationship networks inside and outside the organization.
+ Customer Focus: Building strong customer-centric relationships and delivering customer-centric solutions.
+ Demonstrates Self-awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
+ Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.
+ Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Highly developed business acumen and acuity
+ Dynamic individual with outgoing, energetic, and collaborative personality
+ Possesses the knowledge, understanding, experience, skills, and abilities commensurate with managing an entity that equals or exceeds $20M in annual revenue
+ Introductory knowledge and understanding of and experience with full risk management contracts
+ Strong track record of taking on new assignments and quickly mastering new ways of accomplishing goals
+ Analytical, organized, driven by attaining results. Exceptionally detail-oriented with a high degree of objectivity and methodical skills to ensure accuracy of reports and data
+ Exceptional written, verbal, and interpersonal communication skills; comfortable with public speaking
+ Emotionally mature, able to initiate, conduct and navigate difficult conversations with individuals at all levels
+ Strategic and visionary approach to work. Innovative, creative, and continually seeking ways improve efficiency and productivity through cutting-edge, technological advancements
+ Openness to learning with a curiosity about the ChenMed Way and willingness to adapt to our innovative approach to improving health outcomes
+ Capability to effectively communicate with employees, patients, and other individuals in a professional and courteous manner
+ Keen ability to manage multiple projects and processes and work effectively with other team members
+ Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
+ Ability and willingness to travel locally, regionally and nationwide up to 20% of the time
+ Spoken and written fluency in English
+ This position requires use and exercise of independent judgment
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
+ Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
+ Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
+ Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
+ Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
+ Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
+ Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
+ Spoken and written fluency in English
+ This position requires use and exercise of independent judgment
**EDUCATION AND EXPERIENCE CRITERIA:**
+ BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
+ A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
+ A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
**PAY RANGE:**
$88,510 - $126,442 Salary
**EMPLOYEE BENEFITS**
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We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
BUSINESS MANAGER
Senior operations manager job in Virginia Beach, VA
Position: Business Manager
S&K Sales Co., a family-owned Military Resale Broker, is looking to fill a business manager position. This position is charged with achieving company sales goals and objectives as well as those of the assigned manufacturer portfolio. The ideal candidate is a strategic thinker with a proven track record of success in the consumer products industry, a passion for innovation, and a commitment to delivering exceptional results.
Job Responsibilities:
Develop and implement strategic plans to drive growth and profitability.
Execute key initiatives, including marketing campaigns and sales strategies.
Develop and present business and category reviews by using category management principles to analyze market trends, consumer insights, and competitive landscapes, identifying growth opportunities.
Manage budgeting, forecasting, inventory, and financial performance.
Build and maintain strong relationships with key customers, suppliers, and partners to drive business development and expansion.
Monitor and evaluate the performance of product lines, identifying areas for improvement and implementing corrective actions as needed.
Facilitating communication and collaboration across different departments and levels of the organization. Providing regular updates to senior management and stakeholders on business performance and strategic initiatives.
Addressing challenges and resolving conflicts that arise by employing critical thinking and analytical skills to develop creative solutions to complex problems.
Qualifications:
Bachelor's degree in Business Administration, Marketing, or related field preferred.
Experience in business management roles with the consumer products.
Strong strategic planning and analytical skills, with the ability to translate market insights into actionable business plans.
Excellent communication skills, with the ability to influence cross-functional teams and build strong relationships with internal and external stakeholders.
Proven ability to thrive in a fast-paced, dynamic environment, with a results-oriented mindset and a commitment to excellence.
S&K Sales Co. is proud to be an Equal Opportunity Employer
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.