Head of Operations
Senior operations manager job in Wayzata, MN
Role: Head of Operations
Website: ***********************************
Scope: Full-Time (FTE)
Compensation Range: $150,000 - $160,000 + variable
About StoneArch Logistics
You will join a differentiated logistics 3PL that places service and responsiveness at the heart of its value proposition. You'll have the opportunity to build and lead the operational engine behind a growing business serving major brand shippers, vigilant on continuing to grow their industry-leading, food-grade, transportation services scope. If you're passionate about operations excellence, carrier networks, logistics technology and leadership in a high-impact role, this is your chance to drive meaningful results and shape the future of the company.
Why Join StoneArch?
· We are growing, focused strategically, leading by service and supported by our 4 Pillars:
Growth, Operational Efficiency, Talent, Technology.
· We've demonstrated our service is value-added and have a clear growth plan.
· We're committed to serving both stakeholders, shippers and carriers
(not just shippers)
· Strong talent and technology stack well positioned to support growth
Position Summary:
The Head of Operations will lead and scale all areas of StoneArch Logistics' operational performance. This role serves as the right hand to the CEO, overseeing carrier procurement and relations, account management, strategic network management, customer excellence, and overall service execution. It is both strategic and hands-on, focused on delivering exceptional execution and service, building process discipline, strengthening carrier and customer networks, and driving the efficiency, reliability, and responsiveness that define StoneArch's reputation in food-grade transportation. The ideal leader brings deep experience in operational excellence, proactive solutioning, continuous improvement, 3PL operations, strong leadership and analytical skills, and a passion for building teams and systems that deliver high-quality results. Experience with EOS is preferred but not required (Entrepreneurial Operating System).
Core Accountabilities (EOS Accountability Chart Utilized):
Operational Strategy & Execution
Oversee all operations, ensuring seamless day-to-day performance while supporting and executing strategic initiatives.
Deliver industry-leading proactive service with deep expertise in food-grade transportation solutions, maintaining a highly focused and niche approach (“inch wide, mile deep”).
Ensure execution of strategy by establishing and monitoring operational KPIs such as on-time delivery, carrier utilization, cost efficiency, and service quality.
Service Excellence & Customer Experience
Drive operational efficiency and scale through technology, people, and process.
Support carrier and customer onboarding, issue resolution, and proactive communication to build long-term relationships.
Collaborate with commercial teams to align operational capabilities with customer expectations and business objectives.
Carrier Network & Capacity Management
Build and maintain a strong, reliable carrier network with emphasis on food-grade and temperature-controlled capacity.
Negotiate and manage carrier relationships to ensure service consistency, safety, and compliance.
Drive operational efficiency through accountability, performance metrics, scorecards, and regular business reviews.
Process Design & Technology Enablement
Lead implementation and optimization of transportation management systems, tracking platforms, and reporting tools.
Standardize workflows and operating procedures to ensure scalability, efficiency, and risk mitigation.
Lead cross-functional alignment by removing friction, ensuring clean handoffs, and enabling cohesive collaboration across teams.
People Leadership & Development
Build, mentor, and lead a high-performing operations team focused on responsiveness, accuracy, and accountability.
Foster a culture of collaboration between operations, sales, and account management to ensure customer satisfaction.
Partner with leadership to recruit, retain, and develop talent as StoneArch continues to expand.
Financial Management & Continuous Improvement
Manage operational budgets, cost control, truck-buy economics, and margin performance.
Identify opportunities for process improvement, automation, and network optimization.
Lead initiatives that improve productivity, scalability, and operational resilience as the company grows.
Executive Leadership & Strategic Partnership
Serve as a key advisor to the CEO on operations, strategy, and organizational priorities, including training and development of the Carrier Operations team.
Collaborate with leadership on business planning, resource allocation, and long-term growth initiatives.
Represent operations in strategic discussions with partners, shippers, and key stakeholders.
Qualifications:
· 10+ years of progressive leadership experience in logistics, trucking, or 3PL operations with direct accountability for carrier procurement, service delivery and team performance. EOS Operating System experience a plus.
· Proven success leading carrier management, network operations, or customer service teams in a high-growth, asset-light or brokerage environment.
· Strong analytical and financial acumen with the ability to manage budgets, margin performance, and operational KPIs.
· Deep understanding of transportation management systems, load tracking technology, and process automation tools.
· Demonstrated ability to build and mentor high-performing teams while fostering a culture of accountability, service, and collaboration.
· Excellent communication and leadership skills with the ability to partner cross-functionally and influence both internal teams and external stakeholders.
Work Details:
· Full-Time Equivalent (FTE)
· In-Office in Minneapolis, MN
Fun, energetic work environment with leadership that invests in your success
Substantive growth opportunities, including financial, as we reward strategic impacts
StoneArch Core Values & Leadership Competencies
· We need to ensure this future leader's Values aligns with ours and that we are:
1. Serving
2. Accountable
3. Growing
4. A Team
· Our Leadership Competencies are also part of our ethos, and this leader should:
1. Apply Vision and Strategic Thinking
2. Be a Growth Mindset
3. Inspire Others
4. Be Collaborative and Promote Cross-Functional Teamwork
5. Empower People
Diversity Commitment:
StoneArch Logistics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Vice President Operations
Senior operations manager job in Minneapolis, MN
Buhl Investors - Vice President of Operations
We are looking for a Vice President of Operations to oversee and optimize our operational processes across the organization and investment vehicles. You will be a senior leader in our growing company, responsible for ensuring seamless execution of operational activities while maintaining the highest standards of financial management and compliance. This role offers a significant opportunity to shape operational strategy and drive organizational excellence in a dynamic real estate investment environment.
Primary Responsibilities
Financial Operations Management: Oversee and manage third-parties responsible for financial reporting, tax return preparation, legal documents and ad hoc requests. Monitor and manage banking relationships, cash controls and KYC requests. Coordinate with Investor Relations on performance reporting, investor capital calls and investor distributions. Monitor debt service coverage ratios, coordinate lender reporting requirements, and manage ad hoc information requests from financial institutions.
Asset Management Oversight: Review and analyze monthly property management prepared financial statements for accuracy, coordinate property and liability insurance renewals, and participate in annual budget preparation.
Cash Management: Prepare and monitor cash flow projections for individual assets as well as pooled investment vehicles while ensuring adequate liquidity and alignment with investment objectives and distribution targets.
Deal Execution Support: Participate in and support acquisitions and dispositions activities as needed. Coordinate fundings for investment acquisitions and financing activities. Work closely with legal counsel to manage compliance and financial aspects of contracts and legal entity management.
Process Optimization: Evaluate and improve operational processes leveraging technology.
Minimum Qualifications and Candidate Attributes
7-10 years of progressive experience in real estate operations, finance, or related field with demonstrated leadership responsibilities.
Bachelor's degree in Finance, Accounting, Economics, or related field.
Demonstrated experience in financial strategy, risk management, and compliance frameworks with strong understanding of capital markets and financial reporting.
Advanced proficiency in Excel and financial modeling.
Exceptional analytical and problem-solving abilities with meticulous attention to detail and accuracy in financial reporting.
Strong leadership and communication skills with proven ability to engage across a broad spectrum of stakeholders including lenders, auditors, and service providers.
Proven ability to manage multiple complex projects simultaneously while meeting strict deadlines and maintaining high standards.
Experience managing teams and coordinating with external service providers in a fast-paced environment.
Demonstrated ability to work independently and make sound decisions with limited supervision while maintaining integrity, accountability, and sound judgment.
Adaptable and flexible attitude with ability to pivot and adapt to changing priorities in a dynamic environment.
Who We Are
Buhl Investors is a Twin Cities based real estate firm, specializing in the acquisition, development, repositioning and management of real estate assets, as well as the management of private real estate funds. Established in 2014, Buhl focuses on opportunities in multi-family, mixed-use, industrial, commercial, and self-storage properties across the midwestern region of the US with a primary focus in Minnesota.
Operations & Office Manager
Senior operations manager job in Edina, MN
About Us
The Concrete Guy is a commercial concrete polishing & coatings contractor serving Minnesota and the surrounding states. We're known for high-quality work, strong relationships with general contractors, and a commitment to exceptional communication and transparency.
We are looking for a proactive, highly organized Administrative Operations Manager to run the day-to-day coordination of our office and projects. This role supports the owner, manages schedules, communicates with GCs, organizes job details, and keeps our team running smoothly. If you thrive in a fast-paced environment and love bringing order to chaos, this is the role for you.
⸻
What You'll Do
Operations & Scheduling
• Coordinate crew schedules, materials, equipment, and jobsite logistics
• Maintain the job calendar and ensure deadlines, delivery dates, and daily plans stay on track
• Communicate with general contractors and clients regarding schedules, changes, and updates
• Track job progress and assist with quality control follow-up
Administrative & Office Management
• Manage email inboxes, calls, and day-to-day office communication
• Assist with quotes, change orders, documenting job details, and project files
• Support invoicing, job costing, and ServiceM8 workflows
• Organize internal systems, documents, and processes
Communication & Support
• Serve as a point of contact for crews and vendors
• Coordinate material orders and deliveries
• Ensure the owner stays informed while removing daily distractions from his plate
⸻
What Success Looks Like
• Jobs are scheduled smoothly and communicated clearly
• You keep the office organized and running efficiently
• Issues are anticipated and solved before they become problems
• You free up the owner's time so he can focus on sales, estimating, and leadership
• Crews know where to be, with what materials, and what the day looks like
⸻
What We're Looking For
• Strong organizational and administrative skills
• Experience in scheduling, operations coordination, office management, or similar roles
• Excellent written and verbal communication
• Comfortable working in a fast-paced, small-business environment
• Ability to learn construction processes (prior construction experience helpful but not required)
• Tech-savvy (ServiceM8, Excel, Google Workspace, job management platforms)
• Someone dependable, detail-oriented, and proactive
⸻
Position Details
• Hours: Monday-Friday, onsite
• Compensation: $60,000-$80,000 depending on experience
• Benefits: PTO, paid weekly, room for growth into a higher operations role
Territory Service Manager
Senior operations manager job in Minneapolis, MN
Who we are. What we do.
We are Bystronic - a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.
We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.
In a nutshell:
The Territory Service Manager drives service operations within a geographical territory, drives customer satisfaction through NPS and global indicators, and leads a field-based team by setting objectives, providing feedback, and driving business results across multiple measures.
What you will be doing:
Responsible for the execution of all service operation activities in their defined region and manage the team
Responsible to prioritize customer needs with input from the team using CRM's systems
Lead and manage a field-based team including the life cycle of equipment from installation to repeat purchase, setting clear objectives aligned with global strategy, providing performance feedback, coaching, and development opportunities, and delivering business results across various measures including customer satisfaction and employee engagement
Responsible for technician planning including dispatching,
Promote and uphold the company culture and values, fostering a positive and inclusive work environment for all team members
Ensure customer satisfaction by focusing on Net Promoter Score (NPS) and customer loyalty with repeat equipment sales utilizing global leading and lagging indicators to achieve targets
Aligns all strategies, priorities, work guidance, budgets & KPIs with centrally defined guidelines (e.g. Financial Planning, Training, Resource Planning, Goal Setting & Appraisal)
Provides input for centrally enacted target setting, performance reviews and hiring/firing decisions as well as training requirements for service employees
Aligns critical day-to-day decisions with the regional team including CSR's, account managers, and sales team
Manages and appropriately identifies centrally defined escalation processes within the stated governance
Key tasks and Responsibilities:
Leadership: Lead and promote Bystronic culture and values, creating a positive and inclusive working environment. Manage a team of 6 to 10 direct reports, ensuring adherence to corporate guidelines and aligning individual objectives with global strategy.
Customer Satisfaction: Ensure customer satisfaction through continuous focus on NPS and achievement of global indicators. Execute service activities with the team to meet targets aligned with strategic goals. Responsible to foster good will with our customers and conflict resolution.
Team & Talent Development: Develop the team through performance feedback, coaching, and motivation. Manage employee performance by assigning tasks, evaluating performance against goals, and providing constructive feedback.
Operations and Maintenance Planning: Expedite resolution through dispatching of reactive and pro-active service events. Facilitate preventive maintenance visits by planning and arranging appointments with customers and technicians.
KPI's:
Customer Satisfaction (NPS)
Employee Engagement
Service Efficiency Metrics: Demonstrating efficiency backed through KPIs such as FTFR, RFR, OTIF, and MTTR
Talent Development and Retention
Business Results: Delivering strong business results across various measures including repeat machine and aftermarket sales.
Key Skillset:
Business and Technical Skills: Demonstrate understanding of customer satisfaction and financial drivers. Possess basic PC skills including customer relationship management software, Excel, and PowerPoint. Display strong management skills and behaviors, including customer orientation and comms.
Communication Skills: Dedicated to meeting customer expectations and improving products and services based on customer feedback. Exhibit good communication, presentation, negotiation, coaching, and training skills.
Performance Consistency and Experience: Consistently meet goals and deliver high performance, especially in challenging times.
Your education & experience:
Minimum of 7+ years' experience in a business-to-business field service environment with a proven track record.
What's in it for you:
PTO
Benefits (Medical, Dental, Vision, STD LTD)
Life Insurance
Paid Holidays
401k with 100% match up to 5%
People power our purpose:
Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting the sheet metal industry and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose.
As much as we are in a technology business, human beings drive real change.
Interested?
Does this versatile challenge appeal to you? Then we look forward to getting to know you! You can submit your application on our platform with just a few clicks.
We look forward to receiving your online application
Sr./Manager, Inventory Planning
Senior operations manager job in Burnsville, MN
At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. It's our mission to make sure they have the right tools for the job, and an easy, hassle-free experience at our store so they can get in, get out and get on with the job at hand. Your top priority as an Inventory Manager is to effectively manage, oversee and optimize inventory operations for the organization, ensuring efficient stock management, accurate tracking, and seamless supply chain and merchandising coordination. This role requires strategic planning, data-driven decision-making, and leadership to maintain optimal inventory levels while minimizing costs, budgeted open-to-buy, and ensuring product availability across all locations and channels. Your positive, professional, roll-up-your-sleeves-to-help attitude contributes to our winning culture and makes sure we leave a lasting impression.
Key Responsibilities:
Assist in strategic planning to optimize inventory for all channels of the organization. Able to develop a strategic vision with hands-on execution.
Oversee and manage inventory levels across the enterprise to ensure optimal stock availability while delivering inventory reduction and other initiatives.
Manage, coach, and lead inventory team, building a culture of accountability and driving continuous improvement of inventory planning processes.
Develop and implement inventory processes, procedures, and business rhythms to streamline operations, build predictability and accountability for team execution.
Determine execution approaches and develop monitoring tools and techniques (reports and KPI scorecards) to track current performance, trends, and proactive issue identification and mitigation.
Build and manage effective business relationships with key stakeholders to ensure strong partnership, open communication, and collaboration in planning and execution of daily, weekly and monthly objectives.
Lead/coordinate cross-functional initiatives to improve team efficiencies, drive inventory reduction, and implement cost avoidance strategies, while managing financial targets to ensure efficient product flow, inventory health, and high level of instocks for all sales channels.
Plans, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency and output. Identify areas of opportunity and lead process improvement initiatives to ensure the inventory team executes to the core job responsibilities.
Excellent communication and collaboration skills. Ability to work cross functionally and influence using data analytics.
Proficiency with inventory software, tools and Microsoft Suite. Leverages advanced system capabilities, leads system enhancements and ensure optimal configuration, performance and utilization of technology.
What you will bring to the table:
Bachelor's Degree or equivalent in Business Administration, Supply Chain Management, or related field.
7+ years of related inventory management/merchandising experience in a multi-channel environment.
3+ years in a supervisory role with multiple direct reports.
Strong analytical ability to interpret data, gain buy-in and make strategic decisions.
Excellent leadership and communication skills to manage teams and collaborate cross-functionally.
Strong analytical skills with a passion for using data to develop innovative, effective solutions to address business needs. Ability to execute deep dives to eliminate problems at their source.
Integrated problem-solver, partnering across functions to deliver results.
Proficient with inventory management software, MS Office and Power BI (or other reporting platform).
Proven track record of implementing process improvements and driving accuracy in inventory financial reporting.
Experience in a manufacturing setting a plus.
Demonstrates Northern Tool + Equipment's 12 Core Competencies.
About Us
Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota's Iron Range, where our blue-collar work ethic and commitment to serving the people who do the tough jobs was born. Our mission is to be the best in the world at serving the professional tradespeople and those who want to work like them. With over 130 retail stores across 24 states, top national brands and global manufacturing operations designed to create our own specialized tools and equipment, we are busting our knuckles to deliver the products, prices and advice our customers need to succeed. We're looking for people who share our blue-collar work ethic. If you're the kind of person who likes to put your nose to the grindstone to help your customers and company succeed, we'd love to talk to you about becoming a member of our team.
Northern Tool + Equipment is proud to be recognized by Forbes as a Top Midsize Employer in 2023. We are committed to creating a workplace where your contributions are valued, and your professional growth is encouraged. When you join our team, you'll enjoy a comprehensive and competitive compensation package that includes:
Competitive Pay: Earn $90,300 to $154,890 annually, with your exact compensation personalized based on your skills, experience, and location. We believe in rewarding top talent with pay that reflects your value.
Variable Pay: Variable pay is a component of compensation that can fluctuate based on performance, results, or specific metrics, rather than being a fixed amount like a salary. Annual bonus tied to company performance are paid annually. Incentive plans tied to an achievement-based outcome are generally paid monthly to quarterly.
The NTE AIP plan pay ranges from 5% to 100% of base salary. Eligibility is based on grade and roles that manage performance. Eligibility and payouts are outlined in the NTE AIP policy.
Flexible Work Schedule: Achieve the work-life balance you deserve with our full-time, 8-hour shifts, Monday - Friday, complemented by a hybrid work schedule that allows you to work both remotely and in the office.
Comprehensive Benefits Package: Your health and well-being are our priority. We offer a variety of health plans, so you can choose what best fits your needs. Employees working 30+ hours per week enjoy a robust benefits package, including medical, dental, vision, and a 401(k) plan with an enhanced company match to support your financial future.
Generous Employee Discount: Love our products? So do we! Enjoy a significant discount on the quality tools and equipment we offer, helping you save on the items you love to use.
Get Paid on Your Terms: With our Daily Pay option, you don't have to wait for payday-access your earnings whenever you need them for added financial flexibility.
Paid Holidays: Take time to relax and recharge with 7 paid federal holidays, because we know how important it is to have time for yourself and your loved ones.
Incentives: Be rewarded for eligible incentive programs.
When you join Northern Tool + Equipment, you're not just starting a job-you're joining a community that supports your success. Come be a part of a team where your skills, dedication, and passion are recognized and celebrated. Your future starts here!
Manager, Store Communications and Training | GIII Retail Group
Senior operations manager job in Minneapolis, MN
Manager, Store Communications & Training
GIII Retail Group
Reports to: Senior Director, Store Operations
The Manager, Store Communications & Training is a fashion-oriented, energetic, self-starter with a passion for internal communications and training. As the Manager, Store Communications and Training, you will be part of a nimble and creative team, responsible for developing and executing communication strategies, plans and events that educate, engage and inspire employees across GIII Retail Group. This role will provide leadership and support to the Store Operations team by delivering all aspects of communications and process for the organization using various methods, to effectively engage the field audience. This position is responsible for gathering information for communication and creating the content in collaboration with the Sr. Director of Store Operations and other key partners within the organization. The Manager, Store Communications & Training, will develop strong relationships throughout the team and the larger GIII Retail Group organization in order to design appropriate communication and training tools. The ideal candidate will have strong writing skills in planning and creating, in addition to interpreting information across a variety of platforms.
POSITION OUTCOMES/DELIVERABLES:
Accurate, timely and consistent communications to all retail store locations and corporate partners. Design, organize and coordinate logistics for all training programs at the store level.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Independently develop and execute complex communication plans in support of key business initiatives.
Maintain a strong understanding of organization communication needs including structure and audience profiles to determine the appropriate channel, medium and distribution approach for communication. Ability to prioritize and right-size messages by audience.
Track and measure communication effectiveness and provide input on ways to improve communication initiatives.
Proactively identify communication opportunities to help keep employees informed and engaged.
Drive alignment with leadership on key strategic training needs.
Design, present and train GIII Retail Group training programs to field audience.
Provide high-quality writing, formatting, and proofing support of a variety of content.
Write and implement communication plans.
Send and post communications through the internal communication platform.
Manage internal communications platform and support related projects from onset to completion.
Collaborate closely with internal team members and external vendors.
Maintain communications brand standards, processes and policies.
Monitor and track project deliverables and deadlines.
Manage necessary training and process documents.
EDUCATION/SKILLS AND EXPERIENCE:
Experience Required or Preferred:
Bachelor's Degree in Communications or related field
5-7 years' experience in Communications
Experience in Retail Management a plus
Skills Required or Preferred:
Must have excellent writing and editing skills with the ability to communicate clearly and effectively with internal and external clients.
Excellent time-management and organizational skills and with strong attention to detail.
Proficient with Microsoft Office Suite and Adobe Creative Suite.
Ability to work under pressure in a detail-oriented, fast-paced environment and be efficient in ambiguous situations.
Excellent planning, organization, and project management skills with the ability to effectively multi-task and execute time sensitive and critical tasks.
A strategic thinker who also knows how to focus on communication flow.
Ability to interpret complex processes and effectively develop communication to drive execution.
Strong ability to work with all levels of the organization and across multiple areas.
The pay range for this position is: $70,000 - $80,000 per year.
Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the Minnesota Salary Transparency Law.
This position is not eligible for relocation. Local Candidates only.
GIII Retail Group is a division of G-III Apparel Group.
Being successful at GIII Retail Group means putting the best ideas to work, taking action and following through. You will be challenged by smart, committed co-workers and pushed to be your best. This is a place where your individual talents and creativity make a difference. We are a dynamic company that provides competitive salary and excellent benefits including medical, dental, 401k, life, disability and more!
GIII Retail Group's family of retail stores include: DKNY, Donna Karan and Karl Lagerfeld Paris.
About G-III Apparel Group, Ltd.
G-III is a global leader in fashion with a diversified portfolio of owned and licensed brands across multiple categories and channels. We design, source, manufacture, distribute, and market apparel and accessories worldwide, supported by a strong retail and digital presence.
G-III Apparel Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Retail General Manager
Senior operations manager job in Northfield, MN
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.
The Retail General Manager will also be:
Ensuring that customer expectations are met
Conducting meetings with subordinate employees
Maintaining effective vendor relationships
As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.
Additional responsibilities for the Retail General Manager include:
Driving sales
Managing team members
Tracking inventory
Providing customer service
Performing P&L analysis
Pay Rates Starting between: $54,300.00 - $80,750.00 / year
Qualifications
As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.
Additional requirements of the Retail General Manager include:
Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
Previous management proficiency in high volume retail with P&L accountability
Ability to create and maintain a customer focused culture
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
Google Maps requires functional cookies to be enabled
Store Manager
Senior operations manager job in Edina, MN
STORE MANAGER - Galleria Edina
We are NIC+ZOE, a fiercely female clothing brand led by designer, Dorian Lightbown and her daughter, Zoe. We are driven by one simple mission: to help women ignite their inner confidence.
Founded in Boston in 2004, the brand is widely recognized for its knitwear, distinctive patterns, and sophisticated fits. Our customizable, versatile pieces are purposefully designed to help women feel just as good on the inside as they look on the outside.
Core Responsibilities
Provide an exceptional in-store experience
Meet and exceed daily, monthly, and annual store sales and profit goals while maintaining expenses
Lead and manage a team of Brand Stylists;
Recruit and hire Sales Consultants who represent the NIC+ZOE brand
Train and coach Sales Consultants to ensure strong selling skills and Client relationship development
Motivate staff to meet store goals and comply with company policies and procedures
Analyze and react to business trends regarding assortment; communicating sell through, stock levels, customer feedback and opportunities to increase sales to corporate office
Ensure merchandising concepts are set up and standards maintained
Perform and supervise store opening/closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing facility
Conduct daily store meetings to ensure accurate and consistent brand communication with employees
Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business
Perform inventory responsibilities including the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain operational integrity
Skill Set Requirements
Professional Sales Development through client relationship building and strong selling skills
Excellent interpersonal skills
Clear communication, both written and verbal
Strong leadership skills including the ability to communicate internally at all levels within the organization and externally with clientele
Ability to read and analyze selling reports, identify sales trends, and react to the needs of the business
Comfort in making decisions and mediating conflict in a team environment
Proficient in PC based software including Outlook, Excel, and Word
Education/Experience:
College degree preferred
Minimum 3-5 years of management experience in a retail environment
Must be available to work store schedule, including nights and weekends on an as-needed basis
Additional:
Can stand comfortably for long periods of time; able to lift boxes up to 50 pounds
Please note that salary rates are dependent on numerous factors including relavant experience and other job-related qualifications.
Store Manager
Senior operations manager job in Bloomington, MN
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We're excited to announce the opening of our new store at Mall of America in Bloomington, Minnesota this January, and we're looking for a dynamic Store Manager to lead the launch.
If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you.
Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
Join our team! Help us to reach our goal: to be present in every city in the world.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
Retail General Manager
Senior operations manager job in Northfield, MN
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.
The Retail General Manager will also be:
Ensuring that customer expectations are met
Conducting meetings with subordinate employees
Maintaining effective vendor relationships
As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.
Additional responsibilities for the Retail General Manager include:
Driving sales
Managing team members
Tracking inventory
Providing customer service
Performing P&L analysis
Pay Rates Starting between: $54,300.00 - $80,750.00 / year
Qualifications
As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.
Additional requirements of the Retail General Manager include:
Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
Previous management proficiency in high volume retail with P&L accountability
Ability to create and maintain a customer focused culture
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
Google Maps requires functional cookies to be enabled
Vice President, Infusion Operations
Senior operations manager job in Saint Paul, MN
ABOUT VISANTE
We are a specialized consulting firm focused on helping health systems accelerate strong financial and operational performance through pharmacy. Our team of professionals bring deep, contemporary expertise and innovation to optimizing all aspects of a fully integrated health system pharmacy program, driving significant value quickly.
Our mission is to transform healthcare through pharmacy, and our vision is to reimagine pharmacy to improve lives.
ABOUT THE POSITION
The Vice President, Infusion Operations is a senior leader and trusted advisor responsible for managing and expanding complex, high-value partnerships within the hospital and health system sector. This role focuses on developing strategic relationships with C-suite executives, driving business growth, and ensuring the successful execution of infusion partnerships. The Vice President leverages subject matter expertise to align Visante's innovative solutions with client goals and deliver measurable, sustainable outcomes.
Principle Duties and Responsibilities
Partnership Operations Execution
Directly responsible and accountable for operational execution and success including:
P&L and business growth
Staff oversight, training, HR, engagement, etc.
Compliance - BOP, state, federal, accreditation, etc.
Workflow efficiency - Responsible to find unique and innovative ways to reduce the cost to fill
Trade relations and market engagement - Responsible for driving strategic relationships in the markets served in order to provide a better patient experience, increase access to payers and LDDs, and show organizational support towards our clients' mission in their markets.
Quality/Safety - Responsible for ensuring best in class quality and safety standards.
Partner with Sales, Analytics, and Executive Leadership to support and expand new business and partnership opportunities.
Partnership Execution
Define the strategic vision and execution roadmap for each client engagement.
Collaborate with internal project teams to set expectations and manage communications both internally and externally.
Establish meeting cadence and structure for both internal teams and client stakeholders to support transparency and alignment.
Ensure timely and accurate response to client requests, fostering high levels of satisfaction and trust.
Oversee the development and QA of client-facing reports, including financial and performance KPIs with cross-functional teams.
Address and resolve client issues with strategic, solution-oriented approaches.
Monitor engagement performance, track outcomes, and recommend adjustments to enhance results.
Communicate financial trends and outcomes to client executives with clear, actionable insights.
Executive Relationship Building and Business Development
Build and maintain trusted relationships with hospital and health system executives, serving as the primary point of contact.
Oversee the overall success of long-term engagements across multiple client sites.
Lead renewal efforts and ensure client satisfaction through delivery of measurable value.
Represent Visante through thought leadership activities, including publications and speaking engagements.
Identify and pursue opportunities to expand services within existing accounts.
Quality Assurance
Establish and uphold quality standards to ensure excellence across all client deliverables.
Collaborate with client pharmacists-in-charge (PICs) to maintain compliance with legal, regulatory, and accrediting body standards.
Team Leadership
Provide oversight for managed services team members while possessing the requisite subject matter expertise to effectively communicate internally with teams and externally with clients.
Serve as the leader (and in many cases the direct supervisor) for onsite and remote Visante employees supporting partnerships.
Requirements
Education
Required: Bachelor's degree in pharmacy or Pharm D. from an ACPE certified school of pharmacy.
Preferred: Master's Degree. Successful completion of an ASHP Health System Pharmacy Administration and Leadership residency program.
Experience
Required: 5 years of progressive pharmacy leadership experience in strategic or operational roles. 3 years of infusion operations leadership experience
Preferred: Experience as a healthcare executive or in healthcare consulting. 5 years of progressive infusion pharmacy leadership experience.
Special Skills:
Exceptional Client Relationship Management: Strong interpersonal skills with emotional intelligence, fostering long-term relationships and trust.
Team Leadership & Motivation: Proven success in inspiring and motivating matrixed teams to achieve outstanding results.
Strategic Thinker: Ability to influence perspectives, develop innovative solutions, and drive business growth.
Collaborative & Cross-functional: Highly collaborative, with a strong team orientation and adept at navigating complex, dynamic environments.
Problem Solving Expertise: Skilled in diagnosing complex challenges and implementing creative, analytical solutions.
Effective Communication: Outstanding verbal and written communication skills, including presenting complex ideas to senior executives.
Project Management: Able to prioritize competing demands, manage multiple projects, and deliver high-quality results on time.
Technical Proficiency: Proficient in MS Word, Outlook, PowerPoint, and Excel.
Willingness to Travel: Comfortable with domestic travel as required.
Compensation and Benefits:
We offer competitive salary and benefits for this full-time salaried role.
Equal Opportunity Statement: Visante is an equal opportunity employer. Visante's people are its greatest asset and provide the resources that have made the company what it is today. Visante is, therefore, committed to maintaining an environment free of discrimination, harassment, and violence. This means there can be no deference because of age, religion or creed, gender, gender identity or expression, race, color, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable laws and regulations
Vice President Operations, Valley Hospitals
Senior operations manager job in Stillwater, MN
This position is responsible for the management, planning and development, and clinical practice of Valley ancillary service departments to include Diabetes and Nutrition Education(dotted line), EMS, Imaging Services (dotted line), Laboratory Services (dotted line), Pharmacy, Rehabilitation services (dotted line) and Pulmonary Services. Also responsible for Valley leadership of hospital operations of environmental services, nutrition services, plant operations and maintenance (dotted), security services (dotted), and gift shop. As a member of the Valley Hospital Leadership Team (HLT) reporting to the President of Lakeview Health System and St. Croix Valley Executive, the VP Of Operations, St. Croix Valley is mutually responsible for the provision of high-quality and cost-effective patient care and support services with other senior leaders in fulfilling the health systems mission. This position is accountable for establishing collaborative working relationships with the medical staff, direct patient care departments and responding to community needs. This position is also responsible for building and maintaining collaborative working relationships and alignment with HealthPartners system hospital operations departments including nutrition services, environmental services, and emergency medical services (EMS).
Work Schedule: 1.0 FTE; Monday through Friday with some after-hours presence required to support 24/7 operations.
Required Qualifications:
* Master's degree in Health Care Administration or a related field
* Minimum 7 years of demonstrated performance within progressively accountable positions in healthcare management/administration
* Demonstrated experience in operations to include any or all of the following operational areas: Ancillary, nursing, or support services departments
Preferred Qualifications:
* Knowledge of current trends and principles in healthcare administration
* Knowledge of current issues in healthcare, including current economics and legislative trends
* Knowledge of budgetary process, preparation and evaluation
* Knowledge of risk management
* Knowledge of performance improvement
* Effective ability to collaborate with and direct the work of others, establish and maintain effective working relationships and effective management of rapid change
Auto-ApplyDirector Charter Operations
Senior operations manager job in Minneapolis, MN
We're not your average airline. We're agile, resilient, and full of uncommon opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable. With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline and an enthusiastic team focused on connecting our community with their favorite people and places.
Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Director, Charter Operations you'll enjoy these benefits and more:
* Comprehensive benefit package including dental and vision
* PPO and high-deductible health plans
* Health savings account and Flexible Spending Account
* Starting day one free standby and discounted travel privileges for employees, family, & friends
* 401(k) match
* Paid Time Off
* Paid holidays
* Life and AD&D Insurance
* Employee Assistance Program including counseling for employees and their family
* Fitness incentive and Stop Smoking Support
Director, Charter Operations Overview:
The Director, Charter Operations is responsible for the overall leadership, strategic direction, and operational excellence of the Charter Operations department. This role partners closely with the Schedule Development and Charter Sourcing team to oversee planning, execution, and continuous improvement of charter flights, ensuring safety, regulatory compliance, customer satisfaction, and optimization of operational performance. The Director, Charter Operations oversees a team of managers and agents, collaborates closely with internal and external stakeholders, and drives initiatives to optimize charter services and support overall company growth.
Essential Roles and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Develop and execute a long-term strategic plan for Charter Operations, aligning departmental goals with broader company objectives
* Partner with the Charter Sales/Schedule Development teams to provide strategic leadership and support for all charter flight operations, including flight scheduling, real-time coordination and execution, client management, and post-flight review
* Develop, implement, and continuously refine operational policies, procedures, structured frameworks, and best practices to ensure safe, efficient, and compliant charter operations and to guide operational decisions
* Ensure all charter flights operate safely, punctually, and cost-effectively, while upholding high customer satisfaction standards during day-of operations
* Serve as the primary liaison between Charter Operations and other departments, such as Charter Sales, Maintenance, Flight Operations, Inflight, Ground Ops, Security, Dispatch and SOC, to ensure a seamless and high-quality travel experience for all charter clients
* Build and maintain relationships with key clients, charter brokers, government agencies, and other external partners to ensure exceptional service delivery
* Maintain a deep understanding of client contracts to ensure service delivery meets or exceeds contractual obligations and expectations, and ensure that information is cascaded to Charter Operations team
* Oversee regulatory compliance with FAA, ICAO, CBP, and other relevant authorities; partner with Safety and Compliance teams to maintain operational excellence and safety standards
* Lead cost reduction initiatives by analyzing operational data, optimizing resource allocation, and making thoughtful, evidence-based decisions
* Monitor KPIs and financial metrics to identify opportunities for improvement, growth, and efficiency; Partner with Charter Sales/Schedule Development to drive initiatives to improve profitability and customer experience
* Lead the development and implementation of dashboards and reporting tools to support data-driven decision making
* Contribute to fleet utilization, network planning, and resource allocation to maximize charter service effectiveness
* Ensure 24x7 support coverage for charter flight execution and issue resolution
* Lead and mentor managers, supervisors, and coordinators, fostering a culture of accountability, collaboration, continuous improvement, and enabling teams to proactively resolve issues to maintain operational excellence and customer satisfaction
* Oversee recruitment and training and design and deliver upskilling programs for frontline Charter Operations staff, equipping them to navigate complex decision-making scenarios and adapt to evolving business needs
Supervisory Responsibility
This position leads a team consisting of a manager, supervisor, and several Charter Operations Agents
Required Qualifications:
* Bachelor's degree in Aviation Management, Business Administration, or related field; or related experience in lieu of degree
* 7+ years of experience in airline operations
* 3+ years of experience in a leadership role focused on charter or non-scheduled services
* 5+ years of management/supervisor experience
* Deep knowledge of FAA Part 91, 117, and 121 regulations
* Thorough understanding of international requirements to include overflight permitting and international clearances related to charter operations
* Proven track record in managing complex operations and delivering customer-focused solutions
* Strong leadership, organizational, and problem-solving skills
* Excellent communication and stakeholder management skills
* Ability to work flexible hours and travel as needed
* Previous SOC experience
* Experience with sports, VIP, government, or ACMI charter services
Preferred Qualifications:
* FAA Commercial Pilot License or Dispatcher Certificate
* Familiarity with flight scheduling systems (e.g., Sabre, AIMS)
* Demonstrated success in Charter Sales and Charter Planning
Compensation:
Range $110,000 to $130,000
Classification:
Full-Time, Exempt
Work Location:
On-Site - Minneapolis, MN
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
AAP/EEO Statement:
It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
#LI-LM1
Manager - Operations Control Center (OCC) [On-Site]
Senior operations manager job in Bloomington, MN
About Us:
EDF power solutions North America has been providing clean energy solutions throughout the U.S., Canada, and Mexico since 1987. We are a market-leading independent power producer and service provider, serving utilities, corporations, industries, communities, institutions, and investors with reliable, low-carbon energy solutions that help meet growing demand.
From developing and building scalable wind (onshore and offshore), solar, storage (battery and pumped storage hydro), smart EV charging, microgrids, green hydrogen, and transmission projects, to maximizing performance and profitability through skilled operations and maintenance and innovative asset optimization, our teams deliver expert solutions along the entire value chain-from origination to commercial operation.
Be a part of an innovative and collaborative team environment that fosters our goal of delivering renewable solutions to lead the transition to a sustainable energy future.
Benefits & Perks:
EDF power solutions offers best-in-class employee benefits, including the following:
Competitive bonus incentives. This position is eligible for our annual bonus program.
Comprehensive health coverage. We provide low-cost health & wellness coverage for employees and their eligible dependents.
Rewarding 401k. We provide a generous matching contribution.
We are also proud to offer:
Favorable paid time off programs, including paid parental leave after one year of service.
Rewarding learning & career development and advancement opportunities.
Supportive mentorship & buddy programs.
Salary Range: The full pay range for this role is $105,100.00 - $175,100.00 annually. The target range for this position is $110,000.00 to $145,000.00 annually. We generally base our salary decisions on factors such as internal equity, candidate work and/leadership experience, educational credentials, and in some cases, candidate work location.
Work Location: Bloomington, MN
Work Mode: On-site
Scope of Job: This key management role has responsibility for oversight, leadership, and management of the OCC team. The individual will report to the Operational Technologies Director and will ensure compliance with business processes and contribute to performance improvements within the OCC that align with department and corporate strategy. Primary role is to manage the real-time remote operations contracted for renewable sites under the OCC's monitoring and control scope of services.
Responsibilities
Responsibilities:
Oversee the daily operations of the operations control center.
Maintain the 24/7 shift schedule and ensure smooth day-to-day real-time operations of the OCC.
Establish the strategy for the control center and set goals to execute on the strategy.
Set policies and procedures for the control center, ensuring correct procedural use by staff for productive and efficient operations.
Ensure that the OCC adheres to compliance standards, regulations, and customer requirements.
Oversee the delivery of the control room services and operational KPI's so regulatory and contractual requirements are adhered to for all OCC functions.
Oversee and manage personnel functions for the OCC including scheduling, staffing, disciplinary actions, and hiring/termination.
Manage new operator onboarding training, along with operator qualifications, and the routine operator training programs.
Continuously improve OCC operations by incorporating lessons learned, best practices, and feedback related to people, processes, and technology.
Define system improvements for the OCC to leverage technology in simplifying and automating processes while advancing the OCC's overall productivity.
Communicate effectively with the control room team and liaise effectively with the operational management teams within OT (SIG, OT Regulatory) and other functional departments (NERC Compliance Services, IT, Generation, Field Sites, PRE)
Maintain effective customer relationships and foster effective relationships with frontline OCC staff between all internal and external stakeholders.
Build and maintain strong relationships with the site teams and support staff at all levels.
Manage OCC contracts for profitability and customer satisfaction.
Manage and follow the OCC budget.
Other duties as assigned.
Supervision of Others: Manage OCC Shift Supervisors.
Working Conditions: 85% of time is spent in the office environment, utilizing computers (frequent use of various Microsoft software/programs), phones, and general office equipment. 15% of time is spent outside of the office visiting vendors' and/or internal customers' sites in additional to attending various conferences and meetings.
Fiscal Responsibilities: OCC Cost Center budget creation, adherence, and monthly tracking. OCC cost model development support for O&M Finance staff.
Qualifications
Education/Experience:
Bachelor's degree in business management, Engineering or related field, MBA
10 years of experience working in a real-time control room, renewable energy preferred, with at least 5 years in a management role.
Experience working in operations of electrical generation field- thermal, hydro or renewables.
Hands on experience with high voltage systems, transmission systems or collection systems
Renewable energy experience- solar, wind, storage plants
Experience or in-depth knowledge of RTO, system operators, NERC regulations, utility electrical generation relationships and regulations.
Evidence of problem-solving skills and improving the day-to-day operations of a department
Skills/Knowledge/Abilities:
Experience in successfully leading multi-shift teams to constantly achieve company objectives.
The ability to communicate with all levels, from senior management to front-line operational staff.
Target and KPI focused yet able to deliver whilst maintaining employee engagement.
Excellent people and performance management skills: motivate, coach, develop, inspire.
Analytical and quality focused - able to produce accurate, factual management infromation.
Excellent presentation and IT skills are required.
Physical Requirements: N/A
Auto-ApplySite Operations Manager
Senior operations manager job in Minneapolis, MN
Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.
When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact-across industries, countries, and careers.
From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work-on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.
This role is based in Minneapolis, MN and is a hybrid position that supports the customers' day-to-day printer fleet needs. This position works closely with customer's end user community and Lexmark resources to execute upon customer expectations. All candidates must be based within a commutable distance to Minneapolis.
The Site Operations Manager is the customer's first point of contact for all Lexmark inquiries or escalations.
A SOM works closely with the Lexmark Operations management team and Lexmark customers to support the day-to-day activities and support needs of customers.
ROLES AND RESPONSIBILITIES:
This role specifically encompasses the following duties:
Manage Client Services relationship and escalate issues as needed.
Manage device Installs, Moves, Adds, Changes (IMAC) and ensure accurate documentation.
Coordinate printer installs and manage configurations on devices in customer's Minneapolis offices.
Interface with Technical Operations to resolve issues.
Device inventory collection and analysis - identify current assets at each customer location.
Place manual orders for supplies as needed or as desired by customer.
Monitor inventory of printers, scanners, ports and supplies and work with customer to keep devices reporting in through Lexmark remote tools.
Monitor device utilization within customer environment.
Work closely with customer for moves and remodels and make recommendations based on printer utilization and optimization.
Provide required documentation and information for monthly operations reports and customer invoicing.
Conduct Train the Trainer and End User Training as necessary.
Manage cartridge recycling program.
Maintain end-user relationship to assure high level of customer satisfaction.
This role is NOT a People Manager role, but a Process driven role.
PERSONAL CHARACTERISTICS:
Must possess high customer service skills.
Individual must demonstrate clear business maturity, in appearance, focus, poise and alertness.
Self-motivated and comfortable working alone within a customer environment dealing day to day with customer end users.
Comfortable working with limited direct supervision.
Outgoing individual and well organized.
Demonstrated ability to perform in a highly multi-tasking environment.
Capable of moving equipment weighing up to 60 pounds with assistance from other team members when needed.
COMMUNICATION SKILLS:
Demonstrated ability to effectively communicate complex ideas in straightforward, concise fashion in both verbal and written format.
TEAM BUILDING:
Able to work effectively and cooperatively with customers, remote team members and managers.
Demonstrated understanding of the diversity of individuals they will work with and how they resolve conflict created by individual differences.
PROBLEM SOLVING:
Experience in interfacing with Customers and resolving customer problems.
Demonstrated ability to a systematic approach to problem solving through analysis of the problem and evaluation of alternative solutions.
Ability to analyze data sets to provide reporting or analyze issues and opportunities.
EDUCATION & TRAINING:
2-5 years of Operations/ Supervisory experience.
Associates degree or equivalent experience preferred.
Working knowledge of printer hardware, maintenance, network management, and output analysis is preferred.
Advanced MS Excel Skills (Vlookup / Pivots / Formulas).
Demonstrated ability to keep abreast of technology associated with computer and print environments.
#LI-JR1
How to Apply ?
Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now!
We are proudly an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, gender, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression.
Global Privacy Notice
Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice.
Auto-ApplyAssociate Director, Field Operations
Senior operations manager job in Minneapolis, MN
Title: Associate Director, Field Operations
Responsible for different aspects of the day-to-day operations of Celcuity's field teams including Sales, Market Access, Marketing and Medical Affairs. Responsible for working with field team and external vendors to implement, maintain and provide support for CRM. Responsible for CRM analytics for internal stakeholders. Manages field enablement programs including credentialing, vehicle reimbursement and field sponsorships.
Responsibilities:
Work with external vendor, field team leadership, legal/compliance and IT to implement CRM.
Work with vendor to develop training materials and assist in ongoing training to new field employees post launch.
Responsible for developing ongoing CRM roadmap and working in partnership with stakeholders and vendor to implement periodic enhancements and changes to CRM as needed.
Collaborate with Celcuity IT to implement help-desk support for CRM and other field technology and respond to CRM specific help desk requests as needed.
Responsibility for developing and implementing call reporting to track sales force call activity
Work with external vendors to integrate CRM with other business systems (i.e. promotional material ordering, speaker bureau, sunshine reporting etc.).
Work with Associate Director Sales Analytics to pull through updates in customer targeting to CRM.
Support marketing in pull-through of digital assets into CRM as required.
Initiate relationship with field credentialing vendor, stand up credentialing office, and provide field support for the credentialing program.
Responsible for standing up Celcuity's vehicle reimbursement program. Work with external vendor, field leadership, and Finance colleagues to develop program, document policies and roll out program to field employees.
Develop training materials for vehicle program and perform training on a periodic basis as needed in addition to at launch.
Responsible for working with RxVantage to stand up program as needed for Field Sales team.
Partner with HR and Celcuity IT to develop a field onboarding process. Represent Sales Operations during onboarding and execute training on systems, policies and processes in coordination with Sales and Marketing Operations colleagues.
Manage operational processes related to ongoing field territory alignments and ensure pull through to reporting and incentive compensation.
Manage projects related to sales force sizing/balancing for all field teams. Ensure all systems and individuals have access to territory alignment and map deliverables.
Manage process of ongoing alignment exceptions, primary address requests and apportionments. Ensure pull-through to reporting and incentive compensation.
Develop system and process for field sponsorships and grants. Implement system, train team and own process in coordination with field leadership, Celcuity IT and finance.
Qualifications:
Bachelor's degree required
7+ years sales operations experience and significant experience partnering with a sales team
Knowledge of sales incentive compensation concepts, workforce sizing, territory alignment and targeting
Solid knowledge of Veeva CRM and experience with from scratch implementation as well as ongoing support
Experience implementing and managing field enablement programs including fleet/reimbursement and credentialing
Able to operate effectively independently with minimal supervision
Effective communicator, both written and verbal, with the ability to build strong partnerships with cross functional partners
Strong project management skills with the ability to complete a project from development to implementation
Proficiency with Excel, Access, Word and PowerPoint.
Ability to effectively communicate, collaborate and deliver an excellent work product in a fast-paced, and rapidly growing dynamic company
About Us:
Celcuity is a clinical-stage, publicly traded biotechnology company seeking to extend the lives of cancer patients through the development of targeted therapies for the treatment of multiple solid tumor indications. The company was founded to develop a better way to treat the cellular drivers of tumor growth.
Our lead therapeutic candidate, gedatolisib, is an intravenously administered, potential first-in-class PI3K/AKT/mTOR (PAM) pathway inhibitor. Its mechanism of action and pharmacokinetic properties are highly differentiated from other currently approved and investigational therapies that target PI3K or mTOR alone or together. Gedatolisib phase 3 clinical development programs are focused on the treatment of patients with HR+/HER2- ABC in the 1L and 2L settings. A Phase 1b/2 clinical trial evaluating gedatolisib in combination with darolutamide in patients with metastatic castration resistant prostate cancer, is on-going.
Celcuity is an Equal-Opportunity Employer:
Celcuity is committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are competitive. For this role, the anticipated base pay range is $147,000-$200,000 DOE. The exact base pay offered for this role will depend on various factors, including but not limited to the candidate's geography, qualifications, skills, and experience.
The successful candidate will be eligible for an annual performance incentive bonus and a new hire equity package. Celcuity also offers various benefits offerings, including, but not limited to, medical, dental, vision insurance, 401(k) match, PTO, and paid holidays.
Notice to Recruiters/Staffing Agencies:
Recruiters and staffing agencies should not contact Celcuity through this page. All recruitment vendors (search firms, recruitment agencies, and staffing companies) are prohibited from contacting our hiring manager(s), executive team members, or employees directly.
We require that all recruiters and staffing agencies have a fully executed, formal written agreement on file.
Celcuity's receipt or acceptance of an unsolicited resume submitted by a vendor organization to this website or employee does not constitute an actual or implied contract between Celcuity and such organization and will be considered unsolicited. Celcuity will not be responsible for related fees.
MN Field Director of Operations
Senior operations manager job in Bloomington, MN
Job Details Bloomington, NVDescription
We are a leading Franchisee of GoTo Foods - the Franchisor for Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. We have locations across the United States and are looking to add to our amazing team!
The District Manager oversees several restaurants in a specific area, making sure they meet sales goals and follow operational standards and laws. They aim to improve sales, manage costs, and maintain high-quality service and safety. The District Manager also supports and develops the management team.
Essential Duties and Responsibilities:
Leads, coaches, develops, trains, manages, and mentors Store Managers in all aspects of the position, ensuring they meet performance standards (Target Budgets, Survey Scores, etc.) and adhere to operational goals and company standards. Accountability for the management team is a key focus.
Visits restaurants, both announced and unannounced, to evaluate and ensure operational compliance. This includes assessing facilities, staff appearance, food quality and safety, inventory management, staff training, safety protocols for employees and guests, labor scheduling, and employee relations.
Oversees and assesses restaurant operations to ensure they meet Company standards and performance targets. This includes ensuring compliance with the Operations Manual, federal/state/local regulations, and Company policies and procedures.
Analyzes monthly sales, profit, and budgetary reports, offering timely feedback and direction to restaurant management. Collaborate with Store Managers to develop plans for cost reduction, increased sales, and maximizing profits compared to the previous year, aligning with budget standards.
Exercises discretion in addressing the changing demands of the business.
Resolves guest and employee complaints and conflicts promptly. Address employee relations issues that couldn't be resolved at lower levels, investigate and resolve security and cash violations, and represent the company at state and federal agencies when necessary.
Oversees the development and succession planning for management. Prepare high-potential General Managers for advancement through one-on-one training, role modeling, developmental assignments, and guided self-study. Facilitates the development of Assistant Managers and Shift Leaders and supports hourly employees through coaching and training.
Promotes communication within the geographic area, sharing company news, events, and best practices. Maintains open channels for employee suggestions, conducts regular meetings, and interacts professionally as a collaborative team leader. Initiates cost-effective suggestions for operational improvement and provides data to contribute to the development of chain-wide policies.
Supervisory Responsibilities:
Typically manages 6 or more direct restaurants.
Full authority to hire, develop, appraise, motivate, promote, reward, discipline, transfer, and approve time and attendance of restaurant team members.
Additional Duties:
Ensures full implementation of new products, programs, and applicable training.
Oversees new unit openings and restaurant remodeling in geographic areas.
Participates in the preparation of the annual operating budget.
Qualifications
Qualifications:
To perform this job successfully, an individual must be able to
Satisfactorily perform the essential functions of the job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
The requirements listed below are representative of the education and/or experience required.
Education and/or Experience:
High school diploma or equivalent (GED) required, BA/BS degree preferred
Five (5) plus years prior General Management experience required; three plus years QSR experience as a District Manager preferred.
Track record of success in leading, managing, coaching, and developing high-performance teams.
License/Certifications:
Reliable transportation.
Current ServSafe certification required. If certification is not current, must pass ServSafe certification within 30 days of employment.
Food Handler Permit as required by local laws.
Compliance with all local Health Department requirements.
Job Competencies:
Communication Skills:
Ability to read, write, and interpret routine reports, documents and correspondence.
Ability to effectively speak with internal customers, external guests, and vendors.
Ability to effectively listen and respond to customer needs.
Ability to effectively make oral presentations to broad audiences.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to solve practical or abstract problems and deal with a variety of concrete or variables in situations where frequent standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Planning Skills:
Ability to plan work assignments, juggle competing demands, and work under the pressure of frequent and tight deadlines.
Computer Software Skills:
Proficiency with Microsoft Office Excel, Word, PowerPoint, and Outlook required.
Other Skills:
Ability to quickly adapt to change and adjust priorities to meet the organization's needs.
Excellent organizational skills are needed.
Ability to work weekends and extended work schedules as needed.
Physical Demands:
The physical demands described here are representative of those an employee encounters while performing the essential functions of this job.
The District Manager position regularly listens, talks, uses close vision to view objects, uses hands repetitively to reach/handle/feel/grasp objects, and travels by car and/or plane.
The position occasionally stands, sits, walks, uses distant vision to view objects, and lifts/pushes up to 10 lbs.
The District Manager position seldom climbs/balances, stoops/kneels/crouches/crawls, tastes/smells, and lifts/pulls up to 50 lbs.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list.
Director, Field Operations
Senior operations manager job in Saint Paul, MN
Job Details St. Paul, MN $70000.00 - $80000.00 Salary/year Description
The St. Paul Saints, Minnesota Twins affiliate, are seeking a motivated and hard-working Groundskeeper who will be responsible for the management, planning, and implementation of the agronomic program for CHS Field. This role will oversee the daily maintenance of the playing surface and all ballpark greenspaces.
Essential Duties and Responsibilities
Administrative and managerial oversight of the department:
Planning for projects (conversions and cultural practices)
Budgeting and forecasting, including approving payroll and payroll allocation keeping equipment and irrigation in good working order
Hiring, training, and scheduling staff for events organizing daily work list for staff
Managing materials inventory
Managing relationships with outside vendors
General duties include, but are not limited to: mowing, fertilizing, maintaining and rebuilding pitching mounds and home plate areas, dragging and moisture management of infield skin, field marking, edging, aerating, topdressing, verticutting, replacing sod, and tarping
Facilitate additional on-field events such as high school and college baseball games, and non-baseball events.
Communicate clearly and work well with fellow employees, coaches, and players
Other duties as assigned
Qualifications
Degree in Turfgrass Management is required
Multiple years of experience working on highly maintained athletic surfaces
Safely operate and perform maintenance on turf related equipment and machinery
Must have high attention to detail and take pride in quality of work
Maintain a professional appearance and demeanor at all times
Flexibility to work extended hours including nights, weekends, and some holidays
Must be able to engage in strenuous activity including lifting up to 75 lbs.
Capable of working in variable weather conditions including extreme heat and rain showers
Director, Field Operations
Senior operations manager job in Saint Paul, MN
The St. Paul Saints, Minnesota Twins affiliate, are seeking a motivated and hard-working Groundskeeper who will be responsible for the management, planning, and implementation of the agronomic program for CHS Field. This role will oversee the daily maintenance of the playing surface and all ballpark greenspaces.
Essential Duties and Responsibilities
Administrative and managerial oversight of the department:
Planning for projects (conversions and cultural practices)
Budgeting and forecasting, including approving payroll and payroll allocation keeping equipment and irrigation in good working order
Hiring, training, and scheduling staff for events organizing daily work list for staff
Managing materials inventory
Managing relationships with outside vendors
General duties include, but are not limited to: mowing, fertilizing, maintaining and rebuilding pitching mounds and home plate areas, dragging and moisture management of infield skin, field marking, edging, aerating, topdressing, verticutting, replacing sod, and tarping
Facilitate additional on-field events such as high school and college baseball games, and non-baseball events.
Communicate clearly and work well with fellow employees, coaches, and players
Other duties as assigned
Qualifications
Degree in Turfgrass Management is required
Multiple years of experience working on highly maintained athletic surfaces
Safely operate and perform maintenance on turf related equipment and machinery
Must have high attention to detail and take pride in quality of work
Maintain a professional appearance and demeanor at all times
Flexibility to work extended hours including nights, weekends, and some holidays
Must be able to engage in strenuous activity including lifting up to 75 lbs.
Capable of working in variable weather conditions including extreme heat and rain showers
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Multi-Site Maintenance Operations Manager( Muti Family)
Senior operations manager job in Burnsville, MN
B I R G E & H E L D
Investing in Communities to Transform Lives.
Supporting 2 Multifamily Communities Southwind Village and Wyngate Townhomes (Burnsville, MN) - 370 Units
WHO WE ARE
It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.
At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”
POSITION OVERVIEW
The Multi-Site Maintenance Operations Manager will oversee the day-to-day maintenance of the assigned B&H portfolio. This individual will be responsible for ensuring that physical assets are maintained to the highest standards, managing on-site maintenance teams, optimizing preventative maintenance programs, and ensuring compliance with safety and operational protocols. The ideal candidate is a hands-on leader with strong technical skills, excellent organizational abilities, and a proactive, solutions-driven mindset. This role reports to the Operations Manager.
KEY RESPONSIBILITIES
Leadership and Team Oversight
Oversee and support property-level Service Managers and maintenance staff across assigned B&H properties.
Train, mentor, and evaluate maintenance team members; participate in hiring, coaching, and performance reviews.
Foster a culture of safety, accountability, and high performance throughout the maintenance team.
Preventive Maintenance and Asset Preservation
Develop, implement, and monitor preventive maintenance programs to reduce downtime and extend the life of community assets.
Perform regular property inspections and audits to identify maintenance needs, safety risks, and improvement opportunities.
Confirm accurate replacement of capital items, ensuring proper evaluation of repair vs. replacement decisions.
Ensure standard response expectations are met: completion of work orders within 48 hours (excluding emergencies) and unit turns within five(5) working days, unless otherwise directed by the Operations Manager.
Project Coordination and Capital Improvements
Partner with Operations Managers to schedule and execute renovation and capital improvement projects.
Monitor project timelines, budgets, and vendor performance to ensure timely and quality outcomes.
Regulatory and Safety Compliance
Ensure all maintenance activities comply with OSHA regulations and local, state, and federal laws.
Promote and enforce safe work practices across all maintenance operations.
Vendor and Contract Management
Manage vendor relationships and oversee third-party service providers, including those handling landscaping, HVAC, plumbing, and general maintenance.
Ensure cost-effective use of vendors while adhering to property budgets and prioritizing quality and value.
Inventory and Procurement Management
Maintain control of maintenance supply inventories and oversee procurement of tools, parts, and equipment.
Ensure efficient and cost-effective supply usage across all communities.
Emergency and On-Call Support
Provide after-hours support and respond to emergency maintenance needs across the portfolio as required.
Ensure on-call responsibilities are distributed and covered across all communities appropriately.
Performance Monitoring and Reporting
Track and report key maintenance performance indicators (KPIs), including work order completion times, budget adherence, and asset condition trends.
Collaborate with leadership on improvement strategies and cost-saving initiatives.
Hands-On Support and Site Coverage
Perform on-site maintenance work as needed to support property functionality and address high-priority issues.
Maintain grounds as necessary to ensure a clean, safe, and welcoming environment for residents and visitors.
Assist with other B&H assets as needed to drive company-wide success.
EDUCATION, EXPERIENCE, AND SKILLS
Strong leadership geared towards mentoring and leading maintenance teams.
At least three (3) - five (5) years of demonstrated success in apartment maintenance
A minimum of 3-5 years of experience in HVAC or formal technical training in heating and air conditioning is required.
EPA certification required for refrigerant handling, or willingness to obtain certification upon hire.
HVAC certification, preferred.
Experience in residential property maintenance required.
For positions that require travel between properties, a valid driver's license and reliable transportation are required .
Working knowledge of OSHA standards and other environmental safety standards.
Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work.
Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work.
Provide your own hand tools including but not limited to power drills, impacts, and all non-powered hand tools.
Able to operate all necessary tools to perform the essential functions of the position.
Able to multi-task and prioritize work orders.
Exhibit strong attention to detail.
Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand.
Able to think logically to troubleshoot, analyze situations, and make sound business decisions.
Able to lift, push, and pull up to 75 pounds.
Able to perform a variety of duties in all types of weather.
Smart phone preferred for work purposes.
WHAT WE OFFER
Maintain work-life balance with a flexible hybrid schedule and a generous paid time-off policy, including up to 20 days of PTO per year. In addition to traditional PTO, you'll receive 14 holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off.
Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
Boost your earnings with a performance-based bonus of up to 12% of your base salary, determined by your role and achievement in individual, departmental, and company-wide Key Performance Indicators (KPIs).
Save on living expenses with exclusive employee discounts at Birge & Held properties.
Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
Enjoy peace of mind today and tomorrow with a 401(k) plan that includes a competitive employer match.
Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs.
Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.
Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.
#INDHP
Auto-Apply