Senior product manager jobs in Springfield, OH - 908 jobs

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **The Role** We're looking for a **Principal Product Manager** to lead the product strategy, roadmap, and execution for Datavant's new Legal & Insurance vertical. This vertical's mission is to enable seamless medical record retrieval and value-added services for attorneys, copy services, and insurance requesters. In this role, you will: + **Define and own the long-term product vision and strategy** for the Legal & Insurance vertical. + Work across engineering, data science, operations, and design to **build the business line from the ground up** . + Shape the **underlying workflows, data models, and platform logic** that enable scalable, compliant solutions. + Partner with executive leadership to **set priorities, guide investments, and drive cross-functional alignment** . + **Leverage cutting-edge AI technology** to design innovative solutions in complex, data-rich environments. + Act as a **thought leader and mentor** , helping to elevate the product management discipline within Datavant. + This is a **senior individual contributor role** : you will drive strategy and vision while also owning execution details to bring products to market. This is a unique opportunity to shape a new vertical at Datavant from inception, ideal for a Principal level PM who thrives in ambiguity, drives clarity in complexity, and enjoys building at the intersection of healthcare, law, insurance, and data. **What You'll Bring** + 8-12+ years of product management experience, with a proven record of **leading complex, enterprise-grade, data-centric products** . + Demonstrated ability to **define product strategy and influence company direction** , not just deliver a roadmap. + Experience in **data exchange, retrieval, or healthcare data products** ; bonus points for legal/insurance/medical record retrieval expertise. + Comfort designing products in **highly regulated, high-stakes environments** , balancing compliance with user experience. + Skilled at distilling complexity and influencing **executives, technical leaders, and non-technical stakeholders** . + Track record of **mentoring other PMs** and raising the bar for product craft and impact. + A collaborative team player with a **self-starter, entrepreneurial mindset** - thrives in ambiguity, learns quickly, and executes relentlessly. + A strategic thinker who can **seamlessly move between vision and execution** , with the ability to balance long-term strategy and hands-on product delivery. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $193,000-$242,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Meta Product Managers work with cross-functional teams of engineers, designers, data scientists and researchers to build products. We are looking for Product Managers who value moving quickly. **Required Skills:** Product Manager Responsibilities: 1. Be responsible for leading and driving a complex product area 2. defining success, prioritizing problems and identifying the best stategies, considering wider organizational and company context. Adapt and adjust your strategies to reflect learnings and changes in context 3. Identify and drive consensus for how to prioritize and realize the most significant opportunities in your product area. Identify when to stop as well as when to start investment 4. Work with a cross-functional team to define a product vision, develop a roadmap and drive progress against goals and milestones and resolve challenges and blockers, whilst improving team health and up-levelling the effectiveness of the team 5. Actively identify opportunities and resolve dependencies by creating shared strategiest across teams in adjacent product areas 6. Gather and analyze user research and market analysis to inform product decisions and influence the wider product organization 7. Influence strategy and progress across partner functions, enhancing collaboration and resolving divergent goals 8. Communicate product strategy and progress with radical clarity to all stakeholders 9. Support the growth of other PMs and cross-functional team members by providing mentorship and coaching **Minimum Qualifications:** Minimum Qualifications: 10. 8+ years of relevant industry experience with at least 3 years in Product Management 11. Bachelor's degree (or relevant degree equivalent): STEM subject ideal but not essential (Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences) 12. Experience leading cross-functional product team(s) across a full product line: Crafting product mission and strategy, defining product requirements, coordinating resources from other groups (marketing, legal, etc.), and driving the team to achieve key milestones and goals 13. Experience managing a product through the full product lifecycle 14. Proven experience to drive a step change in the performance of a product and the effectiveness of the team that delivers that product 15. Extensive understanding in analyzing large scale, complex data sets and making effective decisions based on data 16. Experience integrating a diverse set of requirements from a broad set of users as well as context into a single coherent product strategy 17. Experience leading and motivating teams and influencing across an organisation 18. Demonstrated experience in communication, bringing extreme clarity to complex messages 19. Experience identifying and hiring the right talent to build a cross-functional team **Public Compensation:** $173,000/year to $241,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Be a part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Work closely with product managers supporting scrum teams to ensure efficient and effective product development. As a product member on the Cash and Check Discovery & Flex team at JPMorgan Chase, you will play a crucial role in understanding and supporting the execution of our scalable discovery framework. You will lead efforts to foster strategic collaboration, drive program & initiative definition and execution, and enhance discovery efficiency and effectiveness. Your focus will be on promoting customer-centric discovery efforts, and ensuring seamless transition and integration of discovery outcomes to the execution team. Additionally, you will be part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Job Responsibilities Understand and support the execution of a discovery framework to ensure consistency and efficiency across the organization Collaborate effectively with cross-functional teams, stakeholders, and business users, including the QUAD, to align discovery efforts with organizational goals Work closely with product owners & QUAD to define and decompose programs & initiatives into actionable features, ensuring alignment with business value Ensure that discovery efforts are both effective and efficient, leveraging AI and automated tools to enhance the discovery process Ensure smooth transition of discovery outputs to the delivery team, ensuring seamless integration and execution Ensure that customer needs and experiences are central to all discovery efforts, driving strategic initiatives that enhance customer satisfaction Engage with key stakeholders, including the QUAD, to communicate the value and impact of discovery efforts, driving buy-in and support for strategic initiatives Monitor and evaluate the effectiveness of the discovery framework, making adjustments to improve outcomes and drive success Maintain a discovery roadmap and ensure transparency on the status of the discovery phase to key stakeholders Required Qualifications, Capabilities, and Skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle & various functions supporting the life cycle including Design, Data & Analytics, Technology Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Proven experience in supporting the execution of discovery frameworks and working collaboratively with cross-functional teams Excellent problem-solving skills and the ability to think critically Strong communication and stakeholder engagement skills to drive buy-in and support for strategic initiatives Demonstrated prior experience working in a highly matrixed, complex organization

Location: Indianapolis IN, Atlanta GA, Richmond VA, Woodland Hills CA, Grand Prairie TX, Mason OH, Tampa FL, Chicago IL Hours: Standard Working hours (Mon-Fri 8:00AM - 5:00PM) Travel: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Position Overview: Responsible for representing the needs and desires of the stakeholder community to the team of Agile teams and will be the experts on the market and the customer. This role would specifically support the Edits business unit under Payment Integrity. Accountable for one or more Agile teams and drives the solution concept across these multiple teams. How You Will Make an Impact: * Defines and Prioritizes Features for Program Backlog * Facilitates and Presents Features to System Architect and Dev Leads during Roadmap/Feature Refinement * Creates and Maintains Program Roadmap * Focused on the business case product strategy/definition/positioning road map development portfolio management full competitive analysis win/loss analysis forecasting and value delivery through the ecosystem * Communicate the customer needs and participates in validation of proposed solutions * Collaborate with the Product Owners to continuously develop and communicate the vision for the scrum teams and are key to efficient and effective development * Responsible for the Program Epic/Initiative backlog at the Agile Lean Program Level * Partner with the stakeholders to develop the business case for Epics/features that affect the Agile Release Train (ART) or Team of Agile Teams and makes decisions regarding what epics/features the product or program will have based on the understanding of the customer needs * Utilize the right key performance indicators (KPIs) to measure the product performance * Supports portfolio work including budget parameters and strategic themes * Advocates for current and future funding and drives requests for funding and secures budget for the continuous flow of value to customers * Collaborates with the system and solution architects to assist with decision-making and sequencing of the key technical aspects to support the new business functionality * Builds an effective product manager/product owner team for multiple trains in support of their value stream but may not necessarily report to the same organization * Mentors Product Managers to confidently drive solutions across teams * Key driver of business value delivery at the program level Required Qualifications: * Requires a BA/BS and minimum of 8 years experience with writing business/functional requirements and experience implementing Agile methodologies; or any combination of education and experience, which would provide an equivalent background * SAFe (SA) certification required Preferred Qualifications: * Payment integrity experience is a must have * Advanced experience with Jira is a must * Experience with Edits within payment integrity space strongly preferred * Demonstrated success translating business strategy and customer needs into project roadmaps preferred * Direct experience owning Edit Logic, rules engine, Validation workflows preferred * Experience building and implementing roadmaps * Intermediate experience with Power point, AHA! Preferred For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $111,760 to $192,785 Locations: California; Illinois In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: BSP > Business Support Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: At impact.com, we believe that our engineers should spend their time solving unique business problems, not fighting their tooling. We treat our internal platform as a product, and our software engineering teams are our customers. As the Product Manager for Engineering Enablement, you will lead the strategy and execution of our Developer Experience (DX) Platform. You will be responsible for a portfolio that includes both internally built tools (such as our custom AI coding agents and our internal design system) and best-in-class vendor solutions (such as GitGuardian and Port). We operate under the "Platform as a Product" philosophy (as popularized by Team Topologies and the Humanitec community). Your goal is to create a "Golden Path" for developers that makes the right way the easy way, reducing friction from "git init" to "production." What You'll Do: We utilize the Ravi Mehta Product Competency Framework to define excellence in this role. We are looking for a PM who excels in the following areas, specifically through the lens of Developer Experience: Customer Insight (Domain Expertise required) In this role, your "customers" are your peers - software engineering teams. You must have a high degree of domain expertise to understand their pain points. Empathy for the Dev: You don't just look at "uptime" metrics; you look at "Time to 10th PR" and "Cognitive Load." Deep Research: You conduct user interviews with tech leads and junior devs alike to understand the friction in their local environments and CI/CD pipelines. Product Strategy (The Build vs. Buy Equation) Building for engineers is a unique strategic challenge. You will: Identify when to build custom solutions (like our AI Agents for automated code reviews) to gain a competitive edge. Identify when to buy and integrate industry standards (like GitGuardian for secrets management or Port for our internal developer portal) to accelerate our velocity. Help define what success looks like, and how we measure it. Developer Experience Design (The DX version of UX Design) We don't just build APIs; we build experiences. You will lead Developer Experience Design, ensuring our internal tools have world-class documentation, intuitive CLIs, and seamless integrations. You'll manage our Internal Design System, treating it as a product that enables frontend engineers to build consistent, high-quality interfaces at speed. Product Execution You will define the roadmap for the Engineering Enablement team, translating complex technical requirements into prioritized epics. You will manage the end-to-end lifecycle of platform features, from discovery and beta testing with "early adopter" teams to company-wide rollouts. What You Bring: Experience: 3+ years of Product Management experience, preferably within a platform, infrastructure, or developer-tooling organization. Technical Literacy: You are comfortable discussing API design, CI/CD patterns, and cloud-native architecture. You don't need to write production code, but you should be able to read it and understand a developer's workflow. Product Mindset: Demonstrated experience applying product management principles (discovery, roadmapping, MVP) to internal infrastructure. Strategic Thinking: Experience managing a "Build vs. Buy" framework and defending those decisions to stakeholders. Communication: Ability to translate deep technical "how" into clear business "why" for executive leadership. Special Application Requirement: We believe that every Product Manager has a unique "shape"-a specific blend of strengths across the four quadrants of the Ravi Mehta framework (Product Execution, Customer Insight, Product Strategy, and Influencing People). In your cover letter, please include a description (or a visual link) of your "PM Shape." * Tell us which of the 12 competencies are your "Superpowers" and which are your "Growth Areas." Specifically, highlight how your Customer Insight and Product Strategy strengths have been applied to technical products in the past. Applications without a PM Shape analysis will not be considered. Salary Range: $140,000 - $160,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. Medical, Dental, and Vision insurance Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled Flexible spending accounts and 401(k) Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life. Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health. A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval. Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses. Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI-Hybrid

The Senior Manager, Software & Controls Product Manager - Americas is responsible for defining, executing, and scaling the Software and Controls product strategy across the Americas region. This role serves as the regional owner for Software & Controls offerings, including SCADA, EPMS, digital power management, configuration tools, and embedded controls. Ensuring alignment between global product roadmaps, regional customer needs, and commercial execution through to services As the primary interface between the Americas Sales, Sales Operations, Finance, and Global Offering, this role is responsible for pipeline growth, margin expansion, pricing strategy, and new product introduction success. The position combines product lifecycle leadership, market and customer intelligence, and regional P&L influence, while serving as a trusted advisor to customers and internal stakeholders. RESPONSIBILITIES Product Strategy & Lifecycle Ownership Own the regional product strategy and lifecycle for Software & Controls solutions across the Americas, from concept and business case through launch, growth, and optimization. Translate regional customer requirements and market dynamics into clear product requirements and roadmap inputs for global Software & Controls teams. Lead regional input into NPDI and PLM processes, ensuring solutions are scalable, differentiated, and commercially viable. Commercial Performance & Margin Leadership Drive visibility and accountability for pipeline, orders, sales, and margin performance related to Software & Controls offerings in the Americas. Partner with Finance, Sales, and Product Lines to lead pricing strategies, value engineering (VAVE), cost-out initiatives, and margin improvement actions. Track post-launch performance of new software and controls offerings, including adoption, attach rates, and revenue realization. Market, Customer & Competitive Intelligence Serve as the single source of truth for Americas market intelligence related to Software & Controls, including customer needs, demand drivers, and competitive positioning. Collect and synthesize voice-of-customer input from key accounts, partners, and regional sales teams. Identify emerging opportunities tied to data centers, AI, cloud, colocation, industrial, and electrification markets. Sales Enablement & Go-to-Market Execution Partner with Sales, Sales Operations, and Technical Sales/Application Engineering to ensure effective sales enablement, configuration tools, value messaging, and solution positioning. Support major pursuits and strategic customers by acting as a trusted technical and commercial advisor. Ensure Software & Controls offerings integrate effectively into regional partner and channel business models. Cross-Functional Leadership Act as a regional leader for Software & Controls, aligning stakeholders across Product Management, Engineering, Marketing, Finance, and Sales. Influence without direct authority in a matrixed global organization, ensuring Americas priorities are clearly represented. Contribute to regional and global strategic planning cycles and executive reviews. QUALIFICATIONS Minimum Job Qualifications: Bachelor's degree in Engineering, Computer Science, Business, or related field. 8-10+ years of experience in product management, product strategy, technical sales, business strategy, or related roles. Demonstrated experience with software platforms, controls systems, digital power management, or automation solutions. Strong business acumen with the ability to act as a “CEO mindset” owner for assigned product areas. Proven ability to influence cross-functional and executive stakeholders. Experience translating technical capabilities into customer value propositions. Excellent communication skills; comfortable engaging with customers and executives. Preferred Qualifications: Master's degree (MBA or Engineering). Experience with SCADA, EPMS, BMS, digital twins, configuration software, or embedded controls. Background in data center, critical infrastructure, or industrial power markets. Experience supporting global product roadmaps from a regional leadership role. PHYSICAL & ENVIRONMENTAL DEMANDS No special physical requirements TIME TRAVEL REQUIRED 10%

The Senior Manager, Global Product Quality - Biologics is responsible for managing quality oversight of clinical and commercial products at CMOs under contract by Otsuka to ensure that they are manufactured, packed, labelled, stored, and transported in a controlled way that is in accordance with regulatory expectations and applicable GMP/GDP quality standards. This role will provide specialized Biologics Quality Assurance support, including oversight of upstream and downstream biologics manufacturing processes, ensuring compliance with biologics-specific GMP requirements. This role has global responsibility for managing clinical and commercial product quality to ensure global supply for Otsuka's patients. **** + Provides Biologics QA support for Drug Substance and Drug Product, including upstream and downstream biologics manufacturing processes, ensuring GMP compliance for cell culture, bioprocessing, purification, and formulation activities. + Responsible for the day-to-day quality oversight of assigned GMP contract manufacturers. + Responsible for the OPDC GPQ batch record review and release activities of assigned products (API, Drug Product and Final Packaged/Labeled Investigational Medicinal Product) for use in clinical studies and commercial products. + Works collaboratively with GMP Suppliers, OPDC Technical Operations, QC and Clinical Supplies Operations, and other Otsuka Companies, Affiliates and Subsidiaries as applicable in releasing R&D products for use in clinical studies and commercial supply. + Reviews/approves deviations, investigations, CAPA plans and change controls per Otsuka Policies and Procedures. Dispositions quality system records to ensure their timely initiation, execution, and closure. + Provides quality oversight for QC-related activities that support OPDC R&D products; including LIMS data, method development & validation, method transfers and testing (release, stability). + Maintains KPIs/quality metrics to monitor performance and help drive continuous improvement activities. + Negotiates quality agreements for assigned GMP Suppliers and ensures they are established per Otsuka Policies and Procedures. + Participates in audits of GMP Suppliers to ensure compliance with local and global requirements as well as applicable regulatory requirements. + Works collaboratively with local and global Otsuka departments and GMP Suppliers in support of regulatory submissions for OPDC R&D products. Performs quality reviews of CMC sections of regulatory submissions. + Authors and maintains Standard Operating Procedures, Working Practices and Job Aids. + Works collaboratively within the Global Quality and other functional areas across Otsuka Affiliates and Subsidiaries ensure Compliance with local and global requirements and regulatory requirements. + Interfaces with project teams supporting research and development projects to assure that the goals set by the team as they relate to potential suppliers are consistent with global and local quality objectives and relevant governmental requirements. **Qualifications** Required + Bachelor's degree in Chemistry, Biology, Engineering or related Science. + Four years of combined experience in pharmaceutical/medical device industry as a manager in Manufacturing, QA or QC role supporting GMP activities for Investigational Medicinal Products or Commercial Products. + Two to three years of quality experience in managing CMOs/CDMOs (or experience in internal/external auditing). + Proven experience with biologics GMP DS and DP manufacturing, including upstream (cell culture, bioreactors) and downstream (purification, filtration, formulation) processes.as well small molecule manufacturing. + Ability to handle interactions and resolve issues with internal customers and GMP suppliers in a tactful, professional, and effective manner. + Experience in using MS Office (Word, Excel, PowerPoint). + Experience in using TrackWise. + Excellent interpersonal and communication skills. + Technical Writing Experience: writing Investigations and performing root cause analysis. + Thorough understanding of GMP requirements and the Drug Development process. + Knowledge of FDA 21 CFR Parts 210 and 211. + Experience with Pre Approval Inspections for NDAs and BLAs. + Analytical problem solving and decision-making skills. + Ability to identify gaps/risks and propose corrective and preventative actions. + Position requires approximately 20% domestic travel; Occasional international travel may also be expected. Preferred + Experience with quality oversight of controlled substances. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $131,153.00 - Maximum $196,075.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

The Evo Group is a fast-growing marketing firm, specializing in sales and customer service. We are currently looking for talented and hard-working individuals who are motivated to begin their career. This is a competitive position that starts at entry level but offers rapid advancement towards a leadership role. As an innovative company in the sales and marketing industry, The Evo Group continues to set the standard for excellence in customer acquisition and establishing a repeat customer base for clients. By providing personalized sales and marketing services for the largest growing telecom company in the Americas, we continue to increase the market shares of clients through proven sales and marketing strategies. We provide large corporations with the local presence they need to acquire and retain long-term customers by representing their brands. We provide highly motivated individuals with unlimited growth potential. Success is not something that just happens; success is learned, success is practiced, and then it is shared. Here, we believe that the success of our future depends on finding the right candidate, training from the ground up, and promoting from within. Successful candidates can grow to a management position and help us expand to new markets and new clients. Job Description The Evo Group is a marketing and sales firm located in Columbus, Ohio. Our expanding company is looking to find qualified candidates that we can cross-train in all aspects of business and marketing to manage different campaigns within our company. People who have a passion for marketing, advertising, and/or sales are encouraged to apply to this one-of-a-kind opportunity. Get your foot in the door today with our growing marketing firm! All of our management positions start at entry level. As a company, we feel that strongest management staff is built from the ground up, where individuals can learn the ins and outs of every position before taking on a leadership role. Responsibilities Mentoring and training entry level associates Responsible for acquiring and developing client relationships Improve customer retention during advertising campaigns Territory management Qualifications Requirements This is an entry level position; no experience is needed, however the following skills are a plus! Excellent communication skills Previous experience in sales or customer service Able to work well independently and among a team as both a member and a leader Can-do attitude and eager to learn Demonstrated leadership potential Additional Information Benefits Positive goal-oriented work environment Opportunity for advanced career growth to upper level management Paid training Opportunity to travel Weekly company outings

reports to the President & CEO Provides exceptional customer service and support to new and existing customers to ensure successful integration of DST's ultrasound diagnostic technology platform with service operations and sales. The primary responsibilities for this role are managing new customer onboarding procedures, virtual and field-based training, diagnostic analysis support and other activities required to learn how to use our technology to predict failure, extend equipment life and lower total operating costs. The FPM must be willing to work independently, without supervision and with various cross functional roles within our customers (technicians, supervisors, dispatch, administrators, and sales). This individual will lead by example, deliver cross functional excellence, focus on positive customer experiences and be an active champion of safety first! They must embrace an entrepreneurial culture and being part of a hyper growth period of a new technology company with a mission to Deliver Technology Solutions That Transform Predictive and Planned Maintenance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES · Dedicated customer service and responsive communication skills (via email, phone, text, etc.) · Ability to diagnose, predict and resolve customer issues · Effective trainer and coach to all users on how to use DST's ultrasound diagnostic system · Provide technical support to technicians conducting equipment diagnostic analysis · Attention to detail, accountable and ability to work within a fast-paced start-up company · Effective cross functional skills and ability to perform various functions to support core role · Clear, concise, and empathetic communication skills, both verbal and written. · Other duties as assigned ADDITIONAL CAPABILITIES, SPECIALIZED KNOWLEDGE OR REQUIREMENTS · 6+ years of experience within the HVAC service industry or as a technician, supervisor etc. · An understanding of HVAC service operations, performance metrics, service contracts, systems/apps · Broad knowledge on preventative maintenance and servicing commercial HVAC equipment · Travel and training a service technician in the field on a service call or PM is required. · Capable of using iPhone, Android and Microsoft Office applications. · Valid driver's license and High school diploma or equivalent BENEFITS OFFERED: · Competitive Compensation (Salary & Bonus) Based on Experience · Comprehensive Medical, Dental & Vision · 401K Matching Program · Paid holidays and vacation · Growth Opportunities · Equal Opportunity / Affirmative Action Employer

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Product **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $101,300.00 - $167,000.00 **Target Openings** 1 **What Is the Opportunity?** Within the Product team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems. As a Manager, Product Management, you will manage the growth and profitability for a state(s), product, or line of business. You will analyze complex business problems and propose fact-based solutions with consideration of internal and external trends to achieve business objectives. By collaborating and influencing key stakeholders across the organization you will also ensure strategic direction and alignment for successful execution. You will coach and lead cross functional team(s) on growth strategies, products, and objectives. **What Will You Do?** + Lead and guide the data analysis of business results including product refreshes, performance expectations and identifying root cause. + Develop and influence recommendations to drive desired growth & profitability impacts that demonstrate a holistic view of short- and long-term strategy with consideration for local regulatory nuances and broader marketplace dynamics. + Present, inform and influence recommendations to key leadership stakeholders including proposed product/pricing changes or new product builds. + Act as a senior resource in key strategic initiatives to support the goals and objectives of the broader organization. + Manage, coach, and/or guide analysts. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field. + Five years' experience working in a mathematical, analytical, or data related role preferably in the financial services industry. + Experience developing techniques and procedures used to forecast insurance financials. + Has deep understanding of Travelers' business strategy and plan objectives to align with enterprise goals. + Excellent communication skills with the ability to interact and influence management. + Excellent analytical skills with the ability to evaluate and understand current data and systems, find deficiencies/opportunities, recommend changes, and translate into business impacts. + Demonstrated knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss development and trending. + Understand the workflow and terminology of insurance products and processes and their impact on profit and loss. **What is a Must Have?** + Bachelor's Degree or equivalent combination of education and experience. + Three years of experience in data analytics or similar work experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Baesman Group, a nationally recognized provider of direct-to-consumer and in-store marketing strategy and execution, is seeking an experienced Strategic Account Manager, CRM & Loyalty. The Strategic Manager, Loyalty at Baesman Group serves as the primary advisor and main point of contact for key accounts, ensuring their CRM and loyalty programs achieve strong performance and measurable value. This role combines strategic insight, analytics, and relationship management to support client goals, drive retention, and uncover revenue-generating opportunities. The Strategic Manager leads key strategic or analytic projects, delivers proactive recommendations, and helps guide qualified prospects through the sales and onboarding process. Success in this role is defined by strengthening client partnerships, driving growth, and ensuring clear, effective communication across clients, prospects, and internal teams. This position is remote and open to candidates based in Ohio. Key Responsibilities 1. Serve as the primary point of contact and strategic advisor for assigned accounts. • Develop deep knowledge of the client's business, goals, and challenges to deliver proactive, forward-thinking solutions. • Continually seek opportunities to innovate through products or services that will drive client value. 2. Drive account retention and revenue growth for designated accounts by identifying opportunities and ensuring consistent, high-quality service. • Monitor client activity and identify upsell or repeat business opportunities, contributing to revenue growth while maintaining a high level of customer care. • Contribute to process improvements that increase efficiency, accuracy, and team collaboration across client and production operations. 3. Lead strategic or analytic projects or ongoing retainer for accounts. • Design and scope analytic projects. Lead loyalty design or redesign projects with oversight and collaboration from the Director. • Monitor program or business KPIs and proactively deliver recommendations for test ideas or campaigns to implement. 4. Participate in new business selling to qualified prospects and help drive new prospects from selling to onboarding · Lead the sales process for qualified prospects and give direction to the Baesman sales team on how they are to facilitate next steps. · Develop and deliver personalized sales presentations that turn on the lightbulb and result in next steps with the prospect. · Bring prospects through the journey of selling and onboarding to a client and ensure success in meeting the client's deliverables outlined in that process. 5. Facilitate effective communication between clients, prospects, and key cross-functional team members to ensure project clarity and alignment. · Provide timely updates, clear documentation, and organized communication that outlines expectations, requirements, and next steps. · Translate client and prospect needs into actionable direction for internal teams, ensuring alignment across production, analytics, and operations. · Lead regular check-ins to maintain progress, address risks or gaps proactively, and ensure all stakeholders remain informed and coordinated. 6. Adhere to Administrative Policies and Company Handbook: · Maintain a thorough understanding of Baesman Group's employee handbook, policies, procedures and compliance with administrative policies. · Promote the Baesman values: Can-do Attitude, We Before Me, Go the Extra Mile, Embrace Growth and Change, Do the Right Thing. 7. Complete Other Duties Assigned: · Support continuous improvement initiatives to optimize processes. · Perform other tasks as assigned by management. · Participate in assigned training and skill development programs. Requirements 5-7 years of experience in a CRM or Loyalty strategy position Bachelors Degree Project Management experience Benefits Financial wellness is about more than just your salary. Here are the other ways Baesman takes care of our teammates. Medical Insurance - Choose between 3 medical plan options. We also offer dental and vision coverage, in addition to pre-tax flexible spending plans. Profit-Sharing - Share in Baesman's success. We also offer a 50% matching 401(k) program for up to 6% of your pay. Paid Time Off - It's important that you take time to recharge. That's why we offer PTO, holiday breaks, and employee assistance programs. Life and disability Insurance - We have you covered: Baesman pays 100% of the premium for life and disability. On-site workout facility, wellness initiatives, and more. Setting the Standard - Baesman earned a 2020 Best Workplace in the Americas designation from the Printing Industries of America. The prestigious award recognizes our efforts in providing an outstanding work environment. We're honored and proud to be recognized. Baesman is a fourth-generation, family-owned business. In the same way families grow and change over time, so do the opportunities within our organization. We believe in hard work, cultivating talent, and promoting from within. We strive to help our teammates, our clients, and our shareholders achieve more than they thought possible. Baesman is an Equal Opportunity Employer.

JobID: 210699101 JobSchedule: Full time JobShift: : Be a part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Work closely with product managers supporting scrum teams to ensure efficient and effective product development. As a product member on the Cash and Check Discovery & Flex team at JPMorgan Chase, you will play a crucial role in understanding and supporting the execution of our scalable discovery framework. You will lead efforts to foster strategic collaboration, drive program & initiative definition and execution, and enhance discovery efficiency and effectiveness. Your focus will be on promoting customer-centric discovery efforts, and ensuring seamless transition and integration of discovery outcomes to the execution team. Additionally, you will be part of a flex team that provides support across product areas, assisting in building a healthy backlog and refining epics where there is a gap in resources or need. Job Responsibilities * Understand and support the execution of a discovery framework to ensure consistency and efficiency across the organization * Collaborate effectively with cross-functional teams, stakeholders, and business users, including the QUAD, to align discovery efforts with organizational goals * Work closely with product owners & QUAD to define and decompose programs & initiatives into actionable features, ensuring alignment with business value * Ensure that discovery efforts are both effective and efficient, leveraging AI and automated tools to enhance the discovery process * Ensure smooth transition of discovery outputs to the delivery team, ensuring seamless integration and execution * Ensure that customer needs and experiences are central to all discovery efforts, driving strategic initiatives that enhance customer satisfaction * Engage with key stakeholders, including the QUAD, to communicate the value and impact of discovery efforts, driving buy-in and support for strategic initiatives * Monitor and evaluate the effectiveness of the discovery framework, making adjustments to improve outcomes and drive success * Maintain a discovery roadmap and ensure transparency on the status of the discovery phase to key stakeholders Required Qualifications, Capabilities, and Skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle & various functions supporting the life cycle including Design, Data & Analytics, Technology * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Proven experience in supporting the execution of discovery frameworks and working collaboratively with cross-functional teams * Excellent problem-solving skills and the ability to think critically * Strong communication and stakeholder engagement skills to drive buy-in and support for strategic initiatives * Demonstrated prior experience working in a highly matrixed, complex organization

Job DescriptionSalary: Who We Are AtVPLwe modernize clinical supply chains to support healthier patients. Our technology-driven solutions and consultative customer experience empower health systems and outpatient pharmacies to build smarter, more resilient supply chains. With over 700 hospitals and a 97 percent customer retention rate,weretrusted to deliver transparency, cost savings, and peace of mind. WhatWereLooking For As our new Associate Product Manager, you will be the "force multiplier" for our Product team. While our Senior PMs focus on long-term market strategy and commercial growth, you will own thetactical executionthat brings those strategies to life. This is not just a "requirements writing" job; it is an apprenticeship in Product Management. You will learn the art and science of building software for the healthcarelogisticsspace, with a clear path to growing into a full Product Manager role. What You'll Do Own the Details (Backlog & Requirements):You will translate high-level strategies from the Senior PM into clear, actionable user stories and acceptance criteria. You ensure the Engineering team always has a "Ready" backlog of work. Guard the Quality (UAT & Testing):You are the first line of defense for our users. You will perform User Acceptance Testing (UAT) to ensure that what we builtactually solvesthe problem and matches the designbefore a customer ever sees it. Coordinate the Release:You will act as the "glue" between Product, Marketing, and Support. You will draft release notes, update internal documentation, and ensure our Implementation teams know exactly how to turn on new features. Analyze the Data:Youwon'tjust guess;youlllook at the numbers. You will track usage metrics and analyze support tickets toidentifybugs or friction points that need to be prioritized in the next sprint. Unblock the Team:You will attend daily stand-ups and serve as the primary point of contact for developer questions ("What happens if the user clicks 'Cancel' here?"), allowing the Senior PM to focus on customer meetings. What You'll Bring The Ultimate Utility Player:You are hungry to learn and believe no task is "too small." Whetheritsfixing a typo in a wiki or re-organizing the Jira board, you take pride in operational excellence. Tech-Savvy, Not Code-Heavy:Youdontneed to be an engineer, but you are comfortable talking to them. You understand how data flows through a system andarentafraid to dig into the logic ofa logisticsworkflow. A Clear Communicator:You can take a complex, messy conversation and turn it into a bulleted list of action items. You know how to say "No" or "Not yet" kindly but firmly. Customer-Obsessed:Even though you are handling the details, you understand that thereisa patient and a clinician at the end of every shipment. Nice to Have 24years of experience in a relevant role (e.g., Business Analyst, Project Coordinator, Customer Success, or Operations). Experience working with agile teams or ticketing systems (Jira, Azure DevOps, etc.) is a major plus. Strong organizational skills; you rarely let a detail slip through the cracks. A genuine interest in Pharmacy Operations,Healthcare, Logistics, or Supply Chain tech Why Join This Team? Mentorship:You will work directlywithexperienced Senior Product Managers and a VP of Product who are invested in your career growth. Impact:Youaren'tjust shipping buttons; you are helping health systems save money so they can invest more in patient care.

At Navista, our mission is to empower community oncology practices to deliver patient-centered cancer care. Navista, a Cardinal Health company, is an oncology practice alliance co-created with oncologists and practice leaders that offers advanced support services and technology to help practices remain independent and thrive. True to our name, our experienced team is passionate about helping oncology practices navigate the future. The **Manager, Analytics Product** will be responsible for building and leading a team of data scientists, data engineers and data analysts to develop end-to-end data commercial analytics and data science solutions. The ideal candidate will be a strategic product leader with a strong background in healthcare analytics, a deep understanding of commercial needs in oncology, and proven experience managing cross-functional technical teams. The Manager brings in a product mindset and leverages Agile practices to craft and drive iterations to support building new capabilities, addressing gaps and drive automations for Data Platforms and solutions. Additionally, the Manager brings in a Service Provider mindset, demonstrating exceptional interpersonal skills, strong leadership, and relationship management to build a strong and cohesive team that focuses on building new capabilities and operations. The Manager will work closely with business product owners, business leadership, and individual business users to consistent delivery and data operations. **_Responsibilities_** + Owns the end-to-end product development process, from discovery to post-launch analysis, ensuring timely delivery of high-quality products. + Acts as the IT solution owner for lighthouse projects, responsible for delivering solutions on time, with quality, and within budget. + Establishes operational processes to meet IT controls and applies lean/agile principles for continuous improvement and rapid prototyping of data science solutions. + Leads/Manages data transformation capabilities and operations for Analytics and AI/ML solutions, including planning, demand, and budgetary oversight for Data Platforms. + Oversees the financial aspects of the team, including cloud costs, SOWs, and staff augmentation approvals. + Champions a data-driven approach to product management, utilizing analytics to measure performance, identify improvements, and inform future product iterations. + Recruits, develops, mentors, and retains a high-performing, cross-functional team of Data Engineers, Full-Stack Engineers, Data Scientists, and QA specialists. + Fosters a collaborative and innovative team environment, providing clear direction, coaching, and ensuring accountability for results and professional growth. + Manages expectations and builds strong relationships with key business and IT stakeholders, acting as the primary liaison between technical teams and business. + Collaborates extensively with commercial, sales, marketing, and clinical teams to identify high-value business opportunities, gather requirements, and ensure product adoption. + Drives business outcomes by defining clear goals and metrics and effectively communicates complex data findings and recommendations to influence action across diverse audiences. **_Qualifications_** + 8-12 years of experience in product development, with at least 3 years focused on analytics products or data products, preferred + 3+ years of experience managing technical teams including full time, contract and/or vendor resources (e.g., data engineers, data scientists, full stack developers), preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Preferred experience in the healthcare or life sciences industry, with a strong understanding of commercial operations and data in oncology. + Proven ability to define product strategy, roadmaps, and successfully launch and iterate on data-intensive products. + Strong understanding of data analytics, business intelligence tools (e.g., Power BI, Looker), and data visualization best practices. + Familiarity with software engineering data concepts, cloud data platforms (GCP, Azure), and data science/machine learning workflows. + Exceptional leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of an organization. + Ability to translate complex business problems into clear, actionable product requirements and technical specifications. + Experience with DevOps Agile practices. + Direct experience with commercial oncology analytics solutions (e.g., sales force effectiveness, market access, patient journey analytics). + Experience with agile product development methodologies. + Knowledge of healthcare data standards (e.g., FHIR, OMOP) and regulatory compliance (e.g., HIPAA, GDPR). + Experience working in a fast-paced, product-led organization. **_What is expected of you and others at this level_** + Manages department operations and supervises professional employees, front line supervisors and/or business support staff + Participates in the development of policies and procedures to achieve specific goals + Ensures employees operate within guidelines + Decisions have a short term impact on work processes, outcomes and customers + Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management + Interactions normally involve resolution of issues related to operations and/or projects + Gains consensus from various parties involved **Anticipated salary range:** $105,100 - $165,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a **Senior Director of Product Management, AI and Automation** , to lead the industry's transformation toward fully automated operations. Our vision: a world where empowered developers build and ship applications 10x faster with AI, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting. In this pivotal role, you'll own both our current AI and Automation portfolio and its seamless integration into PagerDuty Operations Cloud. Your work will accelerate incident detection, triage, diagnosis, and remediation-plus enable proactive, planned operations. The result? Our customers' teams spend less time on operational toil and more time building what's next. This is a unique opportunity for a strategic, hands-on leader who thrives at the intersection of vision, execution, and team leadership. You'll report directly to the SVP of Product Management, set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high-performing team to deliver breakthrough value for our customers-and drive PagerDuty's growth. **Key Responsibilities** + Develop a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings. + Allocate resources strategically between innovation and sustaining existing products to optimize business outcomes. + Develop and evangelize our internal AI agent platform to empower product and professional services teams to build agents on our data and integrate them into our interfaces and workflows. + Empower PagerDuty product and professional services teams to build, deploy, and continuously improve generative AI features and agents by evolving our data and agent platforms. + Expand our AI ecosystem through partnerships and integrations across communications platforms, cloud storage, and infrastructure, embracing emerging standards like MCP and A2A. + Set and achieve product engagement targets as a leading indicator of success in our transition to usage-based packaging and pricing models. + Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact measured by win rates, retention, and ARR. + Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability. + Collaborate closely with Product, Engineering, Design, Product-led Growth, Enterprise GTM, Pricing, and Finance to maximize your products' market and business impact. + Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader. **Basic Qualifications** + Minimum 12 years in product management, with significant experience in SaaS, AI, and/or automation. + Understanding of workflow platforms (triggers, variables, conditions, and actions) and no code, low code, and procode authoring modalities. + Experience with and deep interest in building experiences powered by generative and agentic AI. + Strong technical acumen and experience leading and developing high-performing product management teams. + Proven track record of taking products from concept to market success in a startup or agile innovation environment with a rapid experimentation mindset. + Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount. **Preferred Qualifications** + Experience building and delivering business results from AI/ML, observability, or incident management products. + Experience scaling product ecosystems through technical integration, commercial partnerships, and go to market programs. + MBA degree is beneficial, but not required. + Exceptional analytical, strategic thinking, and problem-solving abilities. + Excellent communication and interpersonal skills, comfortable presenting to executives, customers, and industry analysts. The base salary range for this position is 200,000 - 337,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do Actively ship production code to the web products Work closely with your dedicated product team Participate in product discussions to shape the product roadmap Have the opportunity to work on new and exciting features that will impact millions of lives An Ideal Candidate Should Have Experience. You've built and ship products that have scaled to thousands or millions of users Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs Tech Stack: Vanilla JS, ReactJS, Redux, Firebase, Typescript What We Offer A fast-growing environment where you can help shape the culture An entrepreneurial crew that supports risk, intuition, and hustle A hands-off approach so you can focus and do your best work The opportunity to make an impact in a transformative industry A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description iMETALX, Inc. is pioneering the future of space accessibility, resilience, and sustainability in support of U.S. national security objectives. We deliver advanced Space Domain Awareness (SDA) and In-Space Servicing, Assembly, and Manufacturing (ISAM) solutions to government and commercial customers, with a strong focus on supporting the warfighter and maintaining space superiority. Our work centers on developing, testing, and deploying mission-critical autonomy and perception software that operates in real-world, operational environments. We are a mission-driven organization committed to technical excellence, integrity, and delivering the highest quality capabilities at scale, believing it is our responsibility to support of our customers and the missions they serve. Role Overview: As a Product Lead / Mission Lead, you will serve as iMETALX's primary customer-embedded technical and product representative, responsible for discovering customer needs, distilling mission requirements, and translating those insights into actionable product and engineering direction. This role intentionally blends customer discovery, business development, and deep technical understanding. You will spend significant time working on-site at customer locations, often embedded within customer offices, engaging directly with operators, engineers, program managers, and decision-makers. Your goal is to deeply understand how missions are executed today, identify capability gaps, and help define what success truly looks like for the customer. You will act as the ear and voice of iMETALX-bringing customer needs, constraints, and priorities back to the company with clarity, context, and technical rigor-while also representing iMETALX's capabilities, roadmap, and vision to customers. This position requires comfort operating in ambiguous environments, asking the right questions, and shaping requirements before they are fully formed. Initially, this is an individual contributor role with no direct reports, requiring a high degree of autonomy and ownership. As customer programs mature and products scale, the role is expected to grow into a leadership position, building and guiding a team of engineers and mission personnel aligned to customer programs. Regular travel between customer sites is expected (approximately 50% travel at times), with flexibility to work from customer offices for extended periods as mission needs require. Key Responsibilities: Serve as Product Lead and Mission Lead for iMETALX customer programs, acting as the primary interface between customers and internal teams. Embed with customers on-site to perform customer discovery, gather mission and operational requirements, and understand real-world constraints. Translate ambiguous, evolving customer needs into clear product requirements, problem statements, and engineering priorities. Support early-stage business development and capture activities by shaping requirements, refining concepts, and aligning solutions with customer missions. Collaborate closely with engineering, autonomy, and operations teams to guide end-to-end product development, integration, testing, and deployment. Coordinate and support product demonstrations, mission rehearsals, testing events, and validations in mission-relevant environments. Ensure product and mission deliverables align with customer objectives, operational timelines, and broader national security goals. Engage with government stakeholders, partners, and (as applicable) regulatory bodies to validate requirements and manage expectations. Monitor evolving mission needs, threat environments, and competitive dynamics to inform product strategy and prioritization. Identify risks early-technical, operational, or programmatic-and work cross-functionally to mitigate them. Uphold and reinforce a culture of integrity, accountability, and ethical decision-making across all customer engagements and internal activities. Who You Are You are a mission-driven professional who brings: 6+ years of experience in product management, mission engineering, systems engineering, technical program leadership, or similar roles supporting government or defense customers. Demonstrated experience working with U.S. government organizations, and associated. An active TS/SCI security clearance, and comfort operating in classified or controlled environments. Strong technical fluency in space systems, autonomy software, robotics, or complex hardware-software systems, enabling you to meaningfully engage with engineering teams. Experience translating customer needs into technical requirements and guiding teams from concept through deployment. Excellent communication and interpersonal skills, with the ability to build trust and credibility with government customers, operators, and internal teams. Willingness to work on-site at customer locations, travel approximately 50% of the time, and operate directly from customer offices when needed. High personal integrity, resilience, and sound judgment when operating in mission-critical environments. A genuine commitment to supporting the warfighter and advancing U.S. space superiority. Why This Role Matters This role sits at the intersection of mission need, customer trust, and technical execution. Your effectiveness will directly influence what products iMETALX builds, how quickly they reach operational use, and how well they support real missions. You will help ensure that we are not just building advanced technology-but delivering the right capability, at the right time, for the right mission. Requirements Required Qualifications 6+ years of professional experience in product management, mission engineering, systems engineering, technical program management, technical business development, or similar customer-facing technical roles. Demonstrated experience supporting U.S. government, defense, aerospace, or national security customers.. Active TS/SCI U.S. security clearance. Proven ability to conduct customer discovery and translate ambiguous or evolving customer needs into clear product or technical requirements. Strong technical fluency enabling effective collaboration with engineering teams (software, autonomy, robotics, space systems, or complex hardware-software systems). Experience working on-site at customer locations in customer-embedded or customer-facing roles. Willingness and ability to travel approximately 50% of the time and work from customer offices as mission needs require. Strong written and verbal communication skills, including the ability to brief technical and non-technical stakeholders. Demonstrated professionalism, sound judgment, and high ethical standards when operating in mission-critical environments. U.S. citizenship (required due to ITAR/export control and security clearance requirements). Preferred Qualifications Prior experience supporting DoD programs, operational units, or mission execution environments. Experience serving as a technical lead, mission lead, product owner, or systems lead for systems delivered into operational use. Background in space systems, autonomy, robotics, SDA, ISAM, or adjacent technical domains. Experience shaping requirements during early capture, prototyping, or concept development phases. Familiarity with CONOPS development, mission planning, or operational workflows. Experience working in classified environments or on programs involving sensitive or controlled information. Demonstrated ability to grow into leadership roles, including mentoring engineers or building small technical teams. Experience working in small, fast-moving organizations where roles span product, mission execution, and customer engagement. Benefits Competitive Salary Health Insurance/Dental Paid Time Off 401k Performance Bonus Equity

Marketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. Philadelphia Insurance Companies is looking to add a Product Development Manager to join our Compliance team. Summary The Product Development Manager will be responsible for the coordination and completion of new and existing insurance product development projects for Property, General Liability, Auto, Inland Marine, Crime, Farm, Businessowners and Professional Liability. This role involves overseeing staff, conducting market research, collaborating with cross-functional teams, and ensuring that products are competitive, compliant, and aligned with company goals. A typical day will include the following Works with functional leaders in Actuarial, IT, Stat, Underwriting and Claims throughout the product development cycle. Responsible for the end-to-end product development process including the execution and implementation of product enhancements and new products/programs. Prioritizes Product Development projects. Manages the product development staff by assigning projects and overseeing work efforts. Coordinates with other functional areas of the Compliance Department on regulatory matters that impact company independent forms and rules. Develops the talent and expertise of the product development specialists. Ensures products meet regulatory requirements and adhere to internal company standards. Qualifications Bachelor's degree or an equivalent of 10 years of Product Development experience in the P&C industry. Five years Commercial and Professional Underwriting Experience, or strong understanding of P&C insurance products, underwriting principles and market trends Management experience required. Knowledge of ISO forms, rates and rules, including knowledge of bureau filings, adoption activities, and system development. Familiarity with and an ability to interpret rules and regulations outlined in compliance and commercial lines bulletins. * National Range : $109,400.00 - $122,300.00 * Ultimate salary offered will be based on factors such as applicant experience and geographic location. EEO Statement: Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law. Benefits: We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online. Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at ***************************************** Share: mail Apply Now

: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Job Posting External * Primary resource for technical troubleshooting/problem solving information. Core member of product team, represents customer/field product concerns, direct service communications and after-market support. Share product team responsibility of product quality, reliability, cost to manufacture and cost of ownership for both the company (warranty) and the end user. Produce technical support information and qualifies Help Desk entries by product specialists. Active in marketing development activities (VOT), customer visits and provides internal support for sales staff. Training/coaching and resource for technical information. Review and approve technical content of scripts, videos, and other media products. * Responsible for ensuring our service support channel has the necessary technical and replacement parts stock information. Direct product related field support activities by monitoring and evaluating product performance trends including reliability, customer acceptance, warranty cost and customer cost of ownership. Participate in prioritizing and initiating product team activities to improve product reliability, customer acceptance and reducing warranty costs both reactively and proactively. Direct field campaigns, support literature, NBO and dealer communications. Make routine field visits to enhance product support activities such as making routine visits with product team, train and support Regional Service Managers, solve product issues, make dealer visits to enhance dealer support and assists in product/market research. * Service: Initiate, direct and approve final product on manuals/guides, technical service bulletins and field modifications and determines field distribution of the field mods. Also initiate, direct and approve electronic media (videos, CD-ROM and Internet). Sales: Provide input to sales promotional material and spec sheet feature descriptions. * Actively participate in engineering design reviews and in marketing plan (VOT). Produce service release package and prepare/train internal and external NBO staff. Qualifications * 5-7 years related experience in customer support of technical equipment * Associate degree in Electronics, Robotics or related course * Strong managerial, communications, and interpersonal skills * Frequent Travel (6-20%) * Frequent Overnight (6-20%) Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities Nearest Major Market: Lima Nearest Secondary Market: Findlay Job Segment: Information Technology, IT Manager, Service Manager, Marketing Manager, Customer Service, Technology, Marketing